Samsung PN64F5500AF, PN60F5500AF User Manual

Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.
Comment contacter Samsung dans le monde
Si vous avez des suggestions ou des questions concernant les produits Samsung, veuillez contacter le Service Consommateurs Samsung.
Country Customer Care
Center
CANADA 1-800-SAMSUNG
(726-7864)
U.S.A 1-800-SAMSUNG
(726-7864)
www.samsung.com/ca (English) www.samsung.com/ca_fr (French)
www.samsung.com Samsung Electronics America, Inc. 85
Samsung Electronics Canada Inc., Customer Service 55 Standish Court Mississauga, Ontario L5R 4B2 Canada
Challenger Road Ridgefi eld Park, NJ 07660
Plasma TV
user manual
© 2013 Samsung Electronics Co., Ltd. All rights reserved.
Thank you for purchasing this Samsung product. To receive more complete service, please register your product at
www.samsung.com/register
Model _____________Serial No. _____________
✎ If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
BN68-04891B-01
Important Safety Instructions
Warning! Important Safety Instructions
CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR BACK). THERE ARE NO USER
SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
QUALIFIED PERSONNEL.
• The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this apparatus, and to protect it from overheating, these slots and openings must never be blocked or covered.
− Do not place this apparatus in a confined space, such as a bookcase, or built-in cabinet, unless proper ventilation is provided.
− Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
− Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool etc.). If this apparatus accidentally gets wet, unplug it and contact an authorized dealer immediately.
• This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
• Do not overload wall outlets, extension cords or adaptors beyond their capacity, since this can result in fire or electric shock.
• Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay
particular attention to cords at the plug end, at wall outlets, and the point where they exit from the appliance.
• To protect this apparatus from a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges.
• Before connecting the AC power cord to the DC adaptor outlet, make sure the voltage designation of the DC adaptor corresponds to the local electrical supply.
• Never insert anything metallic into the open parts of this apparatus. Doing so may create a danger of electric shock.
• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.
• Make sure to plug the power cord in until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power
cord's plug. Never unplug by pulling on the power cord. Do not touch the power cord with wet hands.
• If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorized dealer or service center.
• Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an extended period of time (especially when children, elderly or disabled people will be left alone in the house).
− Accumulated dust can cause an electric shock, an electric leakage or a fire by causing the power cord to generate sparks and heat or
the insulation to deteriorate.
• Be sure to contact an authorized service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such in an airport, a train station, etc. Failing to do so may lead to serious damage of your TV.
• Use only a properly grounded plug and wall outlet.
− An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
• To turn this apparatus off completely, you must disconnect it from the wall outlet. Consequently, the wall outlet and power plug must be readily accessible at all times.
• Do not allow children to hang onto the product.
• Store the accessories (battery, etc.) in a location safely out of the reach of children.
• Do not install the product in an unstable location such as a shaky self, a slanted floor or a location exposed to vibration.
• Do not drop or apply any shock to the product. If the product is damaged, disconnect the power cord and contact a service center.
• To clean this apparatus, unplug the power cord from the wall outlet and wipe the product using a soft, dry cloth. Do not use any chemicals
such as wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergent. These chemicals can damage the appearance of the TV or erase the printing on the product.
• Do not expose this apparatus to dripping or splashing.
• Do not dispose of batteries in fire.
• Do not short-circuit, disassemble or overheat the batteries.
• There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace
only with the same or equivalent type.
• WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
This symbol indicates that important literature concerning operation and maintenance has been included with this product.
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Contents
Basic Features
5 Using the Smart Touch Control
6 Connecting to the TV 6 Inserting the Batteries (AAA X 2) 7 Low Battery Power Warning
8 Using the touch pad
8 Changing Channels by Entering Numbers 9 Show Status and Notification Banner 9 Recommended 9 History 9 Searching 9 Using the Virtual Remote Control
10 Turning on the TV 11 Switching Between Video Sources 12 Universal Remote Setup
12 Add the External Device
Viewing the e-Manual
13 Viewing the e-Manual
13 Scrolling a Page 13 Using the Top Icons 13 Returning to the Home Page 13 Searching the Index 14 Searching Pages 14 Closing the e-Manual 14 Jumping to a Menu Item 14 Updating the e-Manual
3D Basics
17 3D Active Glasses
17 Pairing 3D Active Glasses 19 Watching 3D Video
Troubleshooting and Other Information
20 What is Remote Support? 21 Troubleshooting 22 Mounting the TV on the Wall Using
the Wall Mount Kit (Optional)
24 Assembling the Cable manager 24 Eco Sensor and Screen Brightness 25 Maintenance 25 Providing Proper Ventilation for Your TV 26 Securing the TV to the Wall
Specifications
27 Specifications 28 Dimensions 28 Licenses
Guides
Network Configuration
15 Connecting to a Network
15 Network Connection - Wireless 15 Wireless Network Precautions 15 Network Security Protocols 16 Network Connection - Wired
29 Warranty Information 32 Regulatory Compliance Statements
(For 3D Active Glasses)
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Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.
Features of your new TV
3D: This new feature enables you to view 3D content.
SMART HUB:
This TV features Smart Hub, a multi-purpose entertainment and family center. With Smart Hub, you can surf the web, download applications, and stay in touch with family and friends through social networking services. In addition, you can view or play photo, video, and music files stored on external storage devices.
Press the button to launch Smart Hub. Choose a service using the icons displayed in the top part of the screen.
Smart Hub services and functionality include: Social: Watch the latest YouTube videos and you and your friends' video posts on Facebook and
Twitter. You can also make video calls to friends by connecting the TV to a camera (sold separately). Apps: Samsung Apps offers an extensive collection of free and paid news, sports, weather, and
gaming content you can directly download to and enjoy on your TV.
On TV: Check a listing of programs that are currently airing or are scheduled to air. Photos, Videos & Music: Play back photo, video, and music files from an external storage device.
Anynet+ (HDMI-CEC): This allows you to control all connected Samsung devices that support
Anynet+ with your Samsung TV’s remote.
e-Manual: Provides a detailed, on-screen user's manual built into your TV.
SMART Interaction: Using this function, you can access and control menu options and functions
using motions. To use the Smart Interaction Feature, connect the SMART TV camera (sold separately) to your TV.
Device Manager: Use the TV features with a USB or Bluetooth keyboard and mouse.
Screen Mirroring: Displays mobile device screens on your TV using a wireless connection.
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Using the Smart Touch Control
MUTE
MUTE
Use Voice Recognition function with
the microphone embedded in remote
The Voice Recognition function
can be affected by unclear
pronunciation, voice level, or
surrounding noise.
Turns the TV on and off.
Displays and selects the available video
control.
sources.
TV
MIC
SOURCE
STB
Turn on and off the satellite or cable set-top box connected to the TV. For this, the Smart Touch Control must be configured as a universal remote control. See the e-Manual chapter,
Controlling the TV > Universal Remote Setup.
VOICE: Take your voice command and
enter a text using your voice.
MUTE: Cuts
off the sound
temporarily.
Adjusts the volume.
LIGHT: Turn on the backlight for the
buttons. The backlight lasts for only a
few seconds. Turns the remote control
light on or off. When on, the buttons
become illuminated for a moment when
pressed. (Using the remote control with
this button set to On will reduce the
battery usage time.)
DVR: This button is only available
when the Smart Touch Control is
configured to function as a universal
remote control to control a set-top box.
Run DVR (Digital Video Recording) in
set-top box.
MENU: Opens the OSD.
3D: Turns the 3D function on or off.
See e-Manual chapter,
TV Viewing > 3D TV.
Returns to the previous menu.
VOL
LIGHT DVR MENU 3D
EXIT
VOICE
MORE
SMART HUB
CH
GUIDERETURN
Changes channels.
Displays a virtual remote panel on the screen. See the e-Manual chapter,
Controlling the TV > Using the Virtual Remote Control.
Touch Pad
• Drag on the touch pad to move the focus on the screen.
• Press the touch pad to run, activate, or select the highlighted item.
• Press and hold the touch pad to display the Channel List.
Displays the EPG (Electronic Program Guide).
Brings up Smart Hub applications. See the e-Manual chapter, SMART TV Features > Smart Hub.
To exit an application that is
running easily, press the
button.
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Connecting to the TV
In order to operate the TV using a Smart Touch Control, you must fi rst pair it to the TV via Bluetooth. However, the Smart Touch Control is only available for the paired Samsung TV.
1. To turn on the TV, point the Smart Touch Control at the remote control receiver of the TV and press the
P button. The remote control receiver's location may vary depending on the model.
2. A Bluetooth icon will appear at the bottom left of the screen as shown below. The TV will then attempt
to connect to the Smart Touch Control automatically.
<Attempting to connect and completion icons>
Inserting the Batteries (AAA X 2)
1
2
3
1. Slightly lift the battery cover by pulling the strap or using a plastic card (e.g. a credit card). Next, pull on
the cover’s notch with a fi ngernail to remove the cover completely.
2. Insert 2 AAA batteries, making sure to align the positive and negative ends correctly.
3. Align the battery cover with the back of the remote control, and then press down along the edges until
it is completely attached to the remote control.
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Reconnecting the Smart Touch Control
If you need to reestablish the connection between the TV and the Smart Touch Control, press the pairing button at the back of the Smart Touch Control, pointing at the remote control sensor of the TV.
<The Smart Touch Control's pairing button>
The pairing button can be accessed by removing the Smart Touch Control's battery cover. Pressing the pairing button automatically reestablishes the connection between the Smart Touch Control and the TV.
Low Battery Power Warning
If the battery becomes low while using the Smart Touch Control, the following alarm window appears at the bottom of the left screen. If the alarm window pops up, replace the batteries of the Smart Touch Control. Use alkaline batteries for longer usage.
<Low battery alarm window>
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Using the touch pad
Use the touch pad to implement various commands. Navigate to Tutorial (System > Device Manager >
Smart Touch Control Settings > Tutorial) to view an on-screen guide to using the Smart Touch Control.
Dragging Pressing
Drag on the touch pad to move the focus, pointer, or highlight in the
direction the finger is dragging.
Press the touch pad to select the item highlighted or in focus.
When watching TV, press and hold the touch pad for 2 seconds displays
the channel list. On some apps, press and hold the touch pad for 2
seconds displays a list of functions available for the app.
Changing Channels by Entering Numbers
While watching TV, tap on the protruding line on the left or right edge of the touchpad to bring up the numerical input window on the screen. Use your finger to enter the number for the channel you want to watch. The recognized number is displayed on the screen and the TV switches to the corresponding channel. However, the number you have entered may not be recognized properly by the TV. Refer to the guide below to ensure that your numerical entries are recognized accurately.
Numerical Input Guide
Refer to the diagrams below when entering numerical values. The TV may not recognize your entries if you do not follow the sequences shown below.
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Show Status and Notification Banner
Press the MORE button on the Smart Touch Control and then select STATUS on the virtual remote panel that appears on the screen. The status and notification banner appears at the top of the screen. For more information about using the status and notification banner, refer to e-Manual > SMART TV Features >
Status and Notification.
Recommended
Press the RECOMM. / SEARCH button and then select the Recommended from the list on bottom of the screen. This shows the current/scheduled program and application recommendations.
Select a program that is currently airing to jump to the corresponding channel or a program that is scheduled to air to set up a Schedule Viewing setting. Refer to e-Manual > SMART TV Features > On TV for more information.
Select an application to launch. Samsung Apps will launch if the selected application is not installed on the TV. Refer to e-Manual > SMART TV Features > Apps > Samsung Apps for more information.
History
Press the RECOMM. / SEARCH button and then select History from the list displayed at the bottom of the screen. This displays an interactive list of recently accessed channels, media content and applications.
Searching
Press the RECOMM. / SEARCH button on the Smart Touch Control. The list appears at the bottom of the screen. Press the RECOMM. / SEARCH button again. The keypad will appear on the screen. Enter search criteria to search not only many apps and their contents on the TV but also the Web.
Refer to e-Manual > SMART TV Features > Searching for more information.
Using the Virtual Remote Control
Press the MORE button to display the virtual remote panel on the TV screen. The virtual remote panel consists of the number panel, a playback control panel, and the quick access panel. Use the touch pad to highlight and select icons, numbers, and buttons on the panels.
The displayed virtual remote panel on the TV screen may differ depending on the country.
Changing the Virtual Remote Panel
You can change which virtual remote panel is displayed on the TV screen. To shift between panels, move the focus highlight beyond the left or right edge of the displayed panel.
Use left/right scroll function on the touch pad to change the panel easily.
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Change a position of the Virtual Remote Panel
Press the MORE button on the Smart Touch Control. The virtual remote panel appears on the screen. Press and hold the touch pad for one second. Users can change a position of the virtual remote panel of the screen.
Using the Number Panel
Use the number panel to enter numbers on a keypad screen or webpage or to change the channel while watching TV. Changing the channel using the number pad leaves a record, allowing you to easily return to previous channels.
Using the Playback Control Panel
Use the playback control panel to pause, rewind, fast forward, skip to the next file, select a function with the a, b, {, } button, and much more while enjoying media content.
Using the Quick Access Panel
Use the buttons on the quick access panel to bring up the TV's INFO, TOOLS, or e-Manual screens. Note that the buttons that appear may vary depending on the operating mode of the Smart Touch Control (with the TV only, as a universal remote, etc.).
Turning on the TV
Turn on the TV using the P button on the Smart Touch Control or TV panel.
The product color and shape may vary depending on the model.
The first time you turn on your TV, it will immediately start the initial setup.
The TV’s Controller, a small joy stick like button on the rear left side of the TV, lets you control the TV
without the remote control.
Open Smart Hub.
Open the menu.
mR
Turn off the TV.
When you use the Smart Touch Control,
the standby LED does not respond, except
when you press the
TV Controller
The control stick is located at the lower­right corner on the back of the TV.
Select a source.
P
Remote control sensor
P
button.
STB
MIC
TV
SOURCE
CH
VOICE
VOL
MORE
3D
MENU
DVR
GUIDERETURN
LIGHT
SMART HUB
EXIT
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Switching Between Video Sources
Press the SOURCE button to switch between devices connected to the TV. For example, to switch to a game console connected to the second HDMI connector, press the SOURCE
button. From the Source list, select HDMI2. The connector names may vary depending on the product. Select Tools at the upper-right corner of the source screen to access the following functions.
Edit Name: Lets you associate a device name to an input source. You can select the following device names in the Edit Name option:
VCR / DVD / Cable STB / Satellite STB / PVR STB / AV Receiver / Game / Camcorder / PC / DVI PC / DVI Devices / TV / IPTV / Blu-ray / HD DVD / DMA
To associate a device name to an input source follow these steps:
1. Select Tools in the upper right corner of the source screen.
2. Select Edit Name.
3. Find the input source you want in the Source list (HDMI1, HDMI2, Component, etc.).
4. Select the blank field next to the input.
5. In the device name list that appears, select the name of the device attached to the input.
When you view the Source list, the device name and the input jack will be displayed together.
− If you have connected a PC to the HDMI IN 3 (DVI) port with an HDMI cable, select PC from the
device name list.
− If you have connected a PC to the HDMI IN 3 (DVI) port with an HDMI to DVI cable, select DVI PC
from the device name list.
− If you connected an AV device to the HDMI IN 3 (DVI) port with an HDMI to DVI cable, select DVI Devices from the device name list.
Information: View detailed information about the connected devices.
Refresh: Select if a connected device does not appear in the list. If the list does not show the device after selecting Refresh, check the status of the TV-to-device connection.
Remove USB: Remove the USB device from the list safely. This function is only available when the USB device selected.
Universal Remote Setup: Use to configure universal remote control settings. Using the universal remote control, you can control external devices connected to the TV, such as a set-top box, Blu-ray player, and AV receiver.
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Universal Remote Setup
This TV has a universal remote control feature that lets you control cable boxes, Blu-ray players, home theaters, and other third-party external devices connected to the TV using the TV's remote control.
2 inches
Keep a distance of 2 inches at least between the IR Extender and the external device, as the illustration shows. Face the IR Extender toward the external device’s remote control signal receiver. Note that it should be no obstacle between IR Extender and external device. The presence of an obstacle will interfere with the transmission of the remote control signal.
Add the External Device
1. Turn on the external device you wish to set up universal remote function for and then press the
SOURCE to bring up the Source screen.
2. Select Universal Remote Setup from the top of the screen. This initiates the universal remote setup
process.
3. Follow the on-screen instruction and set up the universal remote control. If it does not work, set up the remote control by entering the model number manually.
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Viewing the e-Manual
This TV has a built-in e-Manual that contains information about your TV's key features and instructions for using them. To view the e-Manual, use one of the following methods:
• Open the Support menu and choose e-Manual (Troubleshooting).
• Press the MORE button on the Smart Touch Control to display the virtual remote panel on the TV screen. Flick the touch pad until the quick access panel appears, select the e-Manual icon, and then press the touch pad.
In the e-Manual, words in blue refer to screen menu options and words in light blue refer to remote
control buttons. A printable version of this guide is also available at www.samsung.com/support.
Scrolling a Page
To scroll a page, use of one of the following methods:
• Place the focus on the
• Drag or flick up or down the line on either the left or right edge of the touch pad.
• Place the focus on the touch pad.
or button at the right edge of the screen, and then press the touch pad.
or button at the right edge of the screen, drag or flick up or down on the
Using the Top Icons
Use the Back, Forward, and Opened pages icons on the top left of the screen to navigate through pages. These icons are available after you have viewed two or more pages.
Returning to the Home Page
To return to the home page, select the a button or select on the top right of the screen.
To select a letter button (a, b, {, }), press the MORE button on the Smart Touch Control to
display the virtual remote panel on the TV screen. Flick the touch pad until the playback control panel appears, select the a button, and then press the touch pad.
Searching the Index
Select the b button or select on the top right of the screen to display the index. Select a term to display the page containing the term.
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Searching Pages
Select the { button or select on the top right of the screen, and enter search criteria. Select a page from the list of search results to display it.
Closing the e-Manual
To close the e-Manual, press and hold the RETURN button or select at the upper-right corner of the screen.
Jumping to a Menu Item
To jump directly to the menu item that is described in the current section, select . It is possible to jump from a menu item directly to the related section in the e-Manual. On a menu screen, press the MORE button on the Smart Touch Control and then select e-Manual on the virtual remote panel that appears on the screen.
This feature may not be available, depending on the menu.
Picture
Picture Mode
• Cell Light
• Contrast
• Brightness
• Sharpness
• Color
• Tint (G/R)
Standard
100
G50
R50
e-Manual
14
45
50
50
Try Now
Updating the e-Manual
Press the button and select Apps, and then select More Apps. The e-Manual can be updated in the same way with an application update.
On the More Apps screen, select Update Apps, and then select e-Manual from the list. The e-Manual starts updating to the latest version. However, Update Apps appears on the screen only when the update is required.
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Connecting to a Network
Connecting the TV to a network gives you access to online services such as Smart Hub and lets you update the TV's software online directly from Samsung.com.
Network Connection - Wireless
Connect the TV to the Internet using a standard wireless router or modem.
Wireless IP Router or Modem
that has a DHCP Server
The LAN Port on the Wall
LAN Cable (Not Supplied)
Wireless Network Precautions
• This TV supports the IEEE 802.11a/b/g /n communication protocols. Samsung recommends using IEEE 802.11n. Otherwise, when you play video over a network connection, the video may not play smoothly.
• To use a wireless network, the TV must be connected to a wireless router or modem. If the wireless router supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless network.
• Select a channel that is not currently in use for the wireless router. If the channel set for the wireless router is currently being used by another device, the result is usually interference and/or a communications failure.
• Most wireless networks have an optional security system. To enable a wireless network's security system, you need to create a security key using characters and numbers, and then enter that key into the router through its menu. You then must enter this security key into any other devices you want to connect to the wireless network.
Network Security Protocols
The TV only supports the following wireless network security protocols:
• Authentication Modes: WEP, WPAPSK, WPA2PSK
• Encryption Types: WEP, TKIP, AES
In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode.
If the wireless router supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number). WPS automatically configures the SSID and WPA key settings.
Your Smart TV cannot connect to uncertified wireless routers.
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Network Connection - Wired
There are three main ways to connect your TV to your network using cable, depending on your network setup. They are illustrated below:
The Modem Port on the Wall
Modem Cable (Not Supplied) LAN Cable (Not Supplied)
The Modem Port on the Wall
Modem Cable (Not Supplied)
The LAN Port on the Wall
External Modem
(ADSL / VDSL / Cable TV)
External Modem
(ADSL / VDSL / Cable TV)
LAN Cable
(Not Supplied)
TV Rear Panel
TV Rear Panel
IP Router that has a
DHCP Server
LAN Cable
(Not Supplied)
TV Rear Panel
LAN Cable (Not Supplied)
The TV does not support network speeds less than or equal to 10Mbps.
Use Cat 7 cable for the connection.
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3D Active Glasses
Features
Samsung's SSG-5100GB 3D glasses enable you to view 3D images on your 3D TV. The Samsung 3D glasses communicate with Samsung 3D TVs via the 2.4GHz RF band.
The Samsung 3D glasses are only compatible with Samsung D, E, and F series 3D TV's that were
released in 2011, 2012, and 2013. These 3D glasses cannot be connected to other Bluetooth devices.
Parts
LED Indicator & Power Button
Battery Cover
Liquid crystal shutter
For details on how to attach the glasses'
temples, refer to the separate 3D glasses manual.
For details on how to pair the glasses with the TV, refer to the separate 3D glasses manual or to page 14 in this manual.
Replacing the Battery
If the red LED blinks every two seconds continually, replace the battery with a new one.
Insert the "+" side of the battery into the side marked with "+" in the battery compartment.
To check the remaining battery capacity, refer to the pairing section in this manual.
Pull the battery cover
downward
Open the battery cover Remove the battery Replace the battery Push the battery cover
downward
Close the battery cover
Pairing 3D Active Glasses
What is Pairing? Pairing is the process of connecting 3D glasses and a 3D TV so that the two devices
can exchange data. Ensure your Samsung TV and 3D glasses are no farther than 19.5 in (50 cm) apart from each other
while pairing is in progress.
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Turning the glasses on Press the power button briefly. The green LED turns on for 3 seconds.
(Make sure that 3D is activated on the TV before using the 3D glasses.)
Turning the glasses off Press the power button briefly. The red LED turns on for 3 seconds.
Performing the pairing process Turn the TV on and let it power up completely. Press and hold the Power
button on the glasses. The green and the red LEDs blink alternately for 2 seconds.
Operating range
Recommended pairing distance
2~6m
Recommended viewing distance
Recommended viewing distance Recommended pairing distance
Once the 3D glasses are paired, the remaining battery capacity is displayed on the TV screen. (This
50cm
2~6m (6.5 to 19.5 ft) 50 cm or less (19.5 in)
feature only applies to Samsung F series 3D TVs and 3D glasses that have been available since 2013.) If you keep trying to pair the glasses and the TV after pairing has failed, the battery level will decrease
significantly. However, the battery level will recover to a certain degree in about a minute. The working distance is affected by the presence of obstacles (a person, metal, walls, etc.) between
the glasses and the TV and the strength of the Bluetooth signal. Turn off the 3D glasses when they are not in use. If you leave the 3D glasses on, the battery lifespan
decreases.
Pairing steps
1. Turn on the TV, and then move the glasses within 19.5 inches of the TV.
2. Press the power button on the 3D glasses briefly. The 3D glasses will power on and pairing will start.
3. The message “3D glasses are connected to TV.” will be displayed on the TV screen when the pairing is
successfully completed.
• If pairing fails, the 3D glasses will power off.
• If the first attempt to pair fails, power the TV off and on again and perform step 2.
• How to pair again: Press the power button on the 3D glasses for more than 1 second.
You must pair the glasses again in the following situations:
− If the 3D glasses do not function, even when the power button is pressed, especially if the TV has
just been a repaired.
− If you want to play 3D content on another Samsung 3D TV model that belongs to the D, E, or F
series released in 2011 through 2013. You must pair the glasses with the other TV.
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Watching 3D Video
Some 3D modes may not be available depending on the format of the image source. To watch in 3D, you must wear 3D Active Glasses and turn the glasses on by pressing the power button.
1. Go to the 3D screen. (Picture > 3D)
2. Select the 3D Mode. The 3D Mode screen appears.
3. Set the 3D Mode of the image you want to view.
Troubleshooting
If you encounter... Try this...
Replace the battery. The 3D glasses should be close to the TV. Make sure that the distance
My 3D glasses do not work.
The LED keeps blinking The battery is dead. Replace the battery.
Specifications (Model Number: SSG-5100GB)
Shutters Liquid crystal Transmittance 36±2%
Optics
Weight Glasses 21.5g/.76 oz. (including the battery: 24.0±0.5g/.85.±.018oz. ) Power Glasses One 3V lithium/manganese dioxide battery 3V (CR2025)
Power consumption
Operating conditions
Recommended operating distance
Glasses 0.85mA (Average)
Battery
Operating temperature
Custody temperature
between the TV and your 3D glasses is less than 19.5 feet (6m) in a straight line.
Check the 3D function settings of your TV.
2 ~ 6m (6.5 to 19.5 ft) Field Rate 120 fields/second
Type 165mAh, 3.0V (CR2025) Operating time 150 hours
50 °F ~ 104 °F (10°C ~ 40°C)
-4 °F ~ 113 °F (-20°C ~ 45°C)
Product specifications may be changed without notice in order to enhance product performance.
The continuous operating time may differ depending on the wireless communication environment and
usage conditions.
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What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.
Diagnose your TV
Adjust the TV settings for you
Perform a factory reset on your TV
• Install recommended firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is easy.
1. Call the Samsung
Contact Center
and ask for remote support.
2. Open the menu
on your TV and go to the Support
section.
3. Select Remote
Management and Provide the Pin# to the agent.
4. The agent will then access your TV.
That's it!
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Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solutions. Also, review the Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung. com/support or call Samsung Customer Service at 1-800-SAMSUNG (1-800-726-7864).
Issues Solutions and Explanations
Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the
Component Connections /Screen Color If you find that the color on your Samsung television screen is not correct or the black and white colors
Screen Brightness If you find that the colors on your Samsung TV are correct but just a little too dark or bright, try adjusting
Unwanted Powering Off If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy efficiency and
Trouble Powering On When the TV is turned on, the remote control receiver flashes 5 times before the screen turns on.
Stand Assembly If you have any trouble assembling the stand, review the stand assembly instruction in the Quick Start
Cannot Find a Channel Re-run Setup (Go to Menu > System > Setup) or run Auto Program. (Go to Menu > Broadcasting >
energy efficiency features. Disable Energy Saving (System > Eco Solution > Eco Sensor) and/or Energy Saving (System > Eco
Solution > Energy Saving) and check again.
are off, run a Self Diagnosis Picture Test (Support > Self Diagnosis > Picture Test). If the picture problem is caused by the TV, the problem should be visible in the Picture Test. If the problem
is not visible, next confirm that the TV's video input jacks are connected to the correct external video device output jacks and that none of the connections are loose. Finally, if possible, test your external video devices by connecting them to another TV.
the following settings first. Navigate to Picture and adjust Cell Light, Contrast, Brightness, Sharpness, Color, Tint (G/R) and
other picture quality adjustment settings.
automatic off features. Check if Sleep Timer (System > Time > Sleep Timer) has been enabled. Sleep Timer automatically turns off the TV after an amount of time that you select. If the Sleep Timer has not been enabled, see if No Signal Power Off (System > Eco Solution > No Signal Power Off) or Auto Power Off (System > Eco Solution > Auto Power Off) has been enabled. No Signal Power Off turns off the TV if no signal has been received by the TV for a specified period time. Auto Power Off turns off the TV if there has been no user input in four hours.
If you find that you are having problems powering on your Samsung television, there are a number of things to check before calling the service department.
If the power cord is connected properly and the remote control is operating normally, the problem might be with the antenna cable connection or the cable/satellite box not being turned on. Check the antenna connection or turn on the cable/satellite box.
Guide.
Auto Program).
For detailed troubleshooting information, watch the troubleshooting videos at www.samsung.com/
spsn.
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