Samsung PN60F5300BFXZA, PN51F4500BFXZA User Manual

E-MANUAL

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.

Comment contacter Samsung dans le monde

Si vous avez des suggestions ou des questions concernant les produits Samsung, veuillez contacter le Service Consommateurs Samsung.

Country Customer Care

Center

CANADA 1-800-SAMSUNG

(726-7864)

U.S.A 1-800-SAMSUNG

(726-7864)

Web Site Address

www.samsung.com/ca (English) www.samsung.com/ca_fr (French)

www.samsung.com/us Samsung Electronics America, Inc. 85

Samsung Electronics Canada Inc., Customer Service 55 Standish Court Mississauga, Ontario L5R 4B2 Canada

Challenger Road Ridgeeld Park, NJ 07660

Plasma TV

user manual

Thank you for purchasing this Samsung product. To receive more complete service, please register your product at

www.samsung.com/register

✎ If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.

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BN68-05661C-00

Model _____________Serial No. _____________

Important Safety Instructions

Warning! Important Safety Instructions

Please read the safety instructions below before installing and using the product.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC

SHOCK, DO NOT REMOVE THE COVER (OR BACK). THERE

ARE NO USER SERVICEABLE PARTS INSIDE. REFER

ALL SERVICING TO QUALIFIED PERSONNEL.

• The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this apparatus, and to protect it from overheating, these slots and openings must never be blocked or covered.

− Do not cover the slots and openings with a cloth or other materials.

− Do not block the slots and openings by placing this apparatus on a bed, sofa, rug or other similar surface.

− Do not place this apparatus in a conﬁned space, such as a bookcase or built-in cabinet, unless proper ventilation is provided.

• Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.

• Do not place a vessel containing water (vases etc.) on this apparatus. A water spill can cause a ﬁre or electric shock.

• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a

swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an authorized dealer immediately.

• Make sure to pull out the power cord from the outlet before cleaning.

• This apparatus uses batteries. In your community, there might be regulations that require you to dispose of these batteries properly to protect

the environment. Please contact your local authorities for disposal or recycling information.

• Do not overload wall outlets, extension cords, or adaptors beyond their capacity, since this can result in a ﬁre or electric shock.

• Route power-supply cords so that they are not likely to be walked on or pinched by items placed on or against them. Pay particular attention to

cords at the plug end, where connected to adaptors, and at the point where they exit from the apparatus.

• To protect this apparatus from a lightning storm, unplug it from the wall outlet and disconnect the antenna or cable system. Do the same if you will leave the TV unattended and unused for a long period of time. This will prevent damage to the set due to lightning and power line surges.

• Before connecting the AC power cord to the DC adaptor outlet, make sure the voltage designation of the DC adaptor corresponds to the local electrical supply. (depending on the model)

• Never insert anything metallic into the open parts of this apparatus. Doing so may create a danger of electric shock.

• To avoid electric shock, never touch the inside of this apparatus. Only a qualiﬁed technician should open this apparatus.

• Make sure to plug the power cord in until it is ﬁrmly inserted. Pull on the plug, not the cord, when removing the power cord from the outlet. Do

not touch the power cord with wet hands.

• If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorized dealer or service center.

• Pull the power plug out of the outlet if the TV is to remain unused or if you are leaving the house for an extended period of time (especially when children, elderly, or disabled people will be left alone in the house).

− Accumulated dust can cause an electric shock, an electric leakage, or a ﬁre by causing the power cord to generate sparks and heat, or

cause the insulation to deteriorate.

• Contact an authorized service center for information if you are installing your set in a location with heavy dust, high or low temperatures, high humidity, chemical substances or where it will operate for 24 hours a day such as in an airport, a train station, etc. Failure to do so may cause serious damage to your set.

• Use only a properly grounded plug and receptacle.

− An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)

• To turn off the apparatus completely, you must pull the power plug out of the wall socket. Consequently, the power plug should be readily accessible at all times.

• Do not allow children to hang on the product.

• Store the accessories (batteries, etc.) in a location safely out of the reach of children.

• Do not install the product in an unstable location such as a shaky self, a slanted ﬂoor, or a location exposed to vibration.

• Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a service center.

• To clean the product, unplug the power cord from the power outlet and wipe the product using a soft cloth dipped in a small amount of water.

Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air freshener, lubricants, or detergent. These substances may damage the appearance of the product or erase the printing on the product.

• Do not expose the apparatus to dripping or splashing.

• Do not dispose of batteries in a ﬁre.

• Do not short circuit, disassemble, or overheat the batteries.

• There is a danger of explosion if you replace the batteries with the wrong type of battery. Replace only with the same or

equivalent type.

• WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol indicates that important literature concerning operation and maintenance has been included with this product.

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A detailed User’s Manual is built into your TV. For more information about how to view this e-Manual, see page 10.

Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearances. Product design and speciﬁcations may be changed without notice.

Important User Information

• Screen Image retention

Avoid displaying a still image, such as an image from a video game or a small ﬁxed channel logo, on the plasma display panel for more than a few minutes as it can cause screen image retention. This image retention is also known as “screen burn”. If displaying a still image is unavoidable, decrease the possibility of image retention by reducing the brightness and contrast of the screen.

• Heat on the top of the Plasma TV

The top side of the TV may become hot after long periods of use as heat dissipates from the panel through the vent hole in the upper part of the TV. This is normal and does not indicate any defect or operational failure of the unit. However, children should be prevented from touching the upper part of the TV.

• The TV is making a ‘cracking’ noise.

A ‘cracking’ noise may occur when the TV contracts or expands due to a change in the surrounding environment such as temperature or humidity. This is normal and not a defect.

• Cell Defects

Your plasma TV has a panel containing 2,360,000 (HD-level) to 6,221,000 (FHD-level) pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

• Avoid operating the TV at temperatures below 41°F (5°C)

• A still image displayed too long may cause permanent damage to the PDP Panel.

Watching the Plasma TV in 4:3 format for a long period of time may leave traces of the borders on the left, right, top, or bottom of the screen. Playing a DVD or a game console may have a similar effect. Damage caused by the above effect is not covered by the warranty.

• After-images on the Screen.

Displaying still images from Video games and PC's for longer than a certain period of time may produce partial after-images. To prevent this effect, reduce the ‘brightness’ and ‘contrast’ when displaying still images for a long time.

• Warranty

Warranty does not cover any damage caused by image retention. Burn-in is not covered by the warranty.

• Caution

The glass screen of your PDP TV can break if you accidently drop the TV. Handle the TV with care. When moving the TV, always have two or more people pick it up and carry it as a safety precaution. Do not lay the TV ﬂat on its face or back.

Your Samsung Plasma TV is a high quality television that has been carefully packaged to protect the integrity of its glass panel and component parts during shipment. It is, nonetheless, a fragile piece of electronics that requires careful handling. Refrain from putting undue stress on any part of the packaging when shipping or unpacking the TV. Use care when installing the TV. Avoid placing the TV in a location where it may be struck, exposed to sharp impacts, or fall. Panel breakage caused by a fall or impact strike is not covered under the manufacturer’s warranty.

Providing Proper Ventilation for Your TV

When you install your TV, maintain a distance of at least 4 inches between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a ﬁre or a problem with the product caused by an increase in its internal temperature.

✎

Whether you install your TV using a stand or a wall-mount, use parts provided by Samsung Electronics only.

• If you use parts provided by another manufacturer, it may cause difﬁculties with the product or result in injury caused by the product falling.

Installation with a stand. Installation with a wall-mount.

4 inches

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List of Features

• Media Play: Media Play lets you access, view, or play photos, videos, or music located on USB devices and digital cameras.

• e-Manual: Provides a detailed, on-screen user's manual built into your TV. (page 10)

Accessories and Cables

✎

Please make sure the following items are included with your TV. If any items are missing, contact your dealer.

✎

The items’ colors and shapes may vary depending on the model.

✎

Check that there are no accessories hidden behind or under packing materials after you open the box.

• Remote Control (BN59-01177A) & Batteries (AAA x 2)

• Owner’s Instructions

• Power Cord

• Regulatory Guide

• Stand Wire Holder

(BN61-08370A)

Input Cables (Sold Separately)

To purchase an HDMI cable, contact www.SamsungParts.com.

Component Composite (AV) Coaxial (RF)

✎

Make sure you have the correct cable before plugging it in. Illustrations of common plugs and jacks are below.

Cable Plugs Ports/Jacks Do not connect plugs in the opposite or wrong

HDMI

USB

Optical

Assembling the Stand Wire Holder

HDMI HDMI-DVI

direction. You can damage the TV port.

✎

For the best cable connection to this product, use cables no thicker than the cable illustrated below:

• Maximum thickness - 0.55 inches (14mm)

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Making Connections

Connect your TV to an antenna or cable connection, and then connect your peripherals. When done, connect the power cord to the TV, and then connect the power cord to an AC wall outlet. If you are connecting your TV to a cable or satellite box using HDMI, Component, or Composite connections, you do not need to connect the ANT IN jack to an antenna or a cable connection.

• For the best picture and audio quality, connect digital devices using an HDMI cable.

• If you connect an external device to the TV that uses an older version of HDMI, the video and audio may not work. If this occurs, ask the manufacturer of the

device about the HDMI version and, if it is out of date, request an upgrade.

• Be sure to purchase a certiﬁed HDMI cable. Otherwise, the picture may not display or a connection error may occur.

• PC/DVI AUDIO IN input is not supported.

• For a set-top box connection using an HDMI cable, we highly recommend you connect the cable to the HDMI IN 1(STB) port.

• For an HDMI to DVI cable connection, you must use the HDMI IN 2(DVI) jack.

• If you connect a device to the HDMI IN 2(DVI) port using an HDMI to DVI cable, the audio will not work. DVI does not transmit audio. You must add a separate

audio connection.

• For PCs with DVI video out jacks, use an HDMI to DVI cable to connect the DVI out on the PC to the HDMI IN 2(DVI) jack on the TV. Use the PC's speakers for

audio.

To see Analog channels clearly, prevent the antenna cables from contacting the rear of the TV. Connect the antenna cables directly without using a divider.

Audio connection

Digital Audio System

OPTICAL

Cable

(Using an HDMI (to DVI) Cable)

TV Side Panel

PC connection

DVI OUT

HDMI connection

Set-top box / Blu-ray player

HDMI OUT

VIDEO OUT

AV connection

W RY

R BRG

AUDIO OUT

R-AUDIO-L

VCR

COMPONENT OUT

VHF/UHF Antenna

R RBRG

PR PB Y

Component connection

Blu-ray player / DVD

AUDIO OUT

R-AUDIO-L

USB connection

✎

The TV does not support HDDs (Hard Disk Drives) connected to the USB port.

TV Rear Panel

✎

The position of the port may differ depending on the model.

✎

The Plasma TV may interfere with amateur radio or AM radio.

✎

Using two-way radio mobile or portable units, amateur radio, or AM radio near your TV may cause the TV to malfunction.

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Display Modes for HDMI Input

The optimal resolution for the 4 series TVs is 1024 x 768@60Hz. For the 5 series, 1920 x 1080@60Hz. If you connect the TV to a device such as a PC or Set-Top-Box using an HDMI input, we recommend that you set the video output of that device to the optimal resolution of the TV. If that is not possible, you can set the device to one of the resolutions listed below.

Mode Resolution

IBM

720 x 400 31.469 70.087 28.322 -/+

Horizontal Frequency

(KHz)

Vertical Frequency (Hz)

640 x 480 35.000 66.667 30.240 -/-

MAC

832 x 624 49.726 74.551 57.284 -/-

1152 x 870 68.681 75.062 100.000 -/-

640 x 480 31.469 59.940 25.175 -/-

640 x 480 37.861 72.809 31.500 -/-

640 x 480 37.500 75.000 31.500 -/-

800 x 600 37.879 60.317 40.000 +/+

800 x 600 48.077 72.188 50.000 +/+

800 x 600 46.875 75.000 49.500 +/+

1024 x 768 48.363 60.004 65.000 -/-

1024 x 768 56.476 70.069 75.000 -/-

1024 x 768 60.023 75.029 78.750 +/+

VESA

DMT

1152 x 864 67.500 75.000 108.000 +/+

1280 x 720 45.000 60.000 74.250 +/+

1280 x 800 49.702 49.702 83.500 -/+

1280 x 1024 63.981 60.020 108.000 +/+

1280 x 1024 79.976 75.025 135.000 +/+

1366 x 768 47.712 59.790 85.500 +/+

1440 x 900 55.935 59.887 106.500 -/+

1600 x 900RB 60.000 60.000 108.000 +/+

1680 x 1050 65.290 59.954 146.250 -/+

1920 x 1080 67.500 60.000 148.500 +/+

Pixel Clock Frequency

(MHz)

Sync Polarity

(H / V)

1024 X 768 1920 X 1080

c c

✎

The interlaced mode is not supported.

✎

The set might operate abnormally if you select a non-standard video format.

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The Remote Control Buttons

✎

This remote control has Braille points on the Power, Channel, and Volume buttons and can be used by visually impaired persons.

Display and select the available video sources.

Turns the TV on and off.

Press to access channels directly.

Turns the remote control light on or off. When on, the buttons become illuminated for a moment when pressed. (Using the remote control with this button set to On will reduce the battery usage time.)

Press to select additional digital channels

being broadcasted by the same station.

For example, to select channel ‘54-3’,

press ‘54’, then press ‘-’ and ‘3’.

Adjusts the volume.

Displays the channel list on the screen.

View Media Play.

Quickly select frequently used functions.

Moves the cursor, selects the on-screen

menu items, and changes the values seen

on the menu.

Return to the previous menu.

E-MANUAL: Displays the e-Manual.

P.SIZE: Lets you choose the picture size.

CC: Controls the caption decoder.

B C D

Return to the previous channel.

Cut off the sound temporarily.

Change channels.

Displays the main on-screen menu.

Displays the EPG (Electronic Program Guide).

Displays information on the TV screen.

Exit the menu.

Use these buttons according to the directions on screen.

Use these buttons in a speciﬁc feature.

Installing the Batteries Into the Remote

Installing batteries (Battery size: AAA)

✎

NOTE

• Install the batteries so that the polarity of the batteries (+/-) matches the illustration in the battery compartment.

• Use the remote control within 23 feet of the TV.

• Bright light may affect the performance of the remote control. Avoid

using when near ﬂuorescent lights or neon signs.

• The color and shape may vary depending on the model.

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Changing the Input Source

Source

When you are watching TV and you want to watch a movie on your DVD player or Blu-ray player or switch to your cable box or STB satellite receiver, you need to change the Source.

1. Press the SOURCE button on your remote.

2. Select a desired external input source.

■ TV / HDMI1 / HDMI2/DVI / AV / Component

✎

You can only choose external devices that are connected to the TV. In the Source list, connected inputs are highlighted.

How to Use Edit Name

Edit Name lets you associate a device name to an input source, for example, Blu-ray to HDMI 1 To access Edit Name, press the TOOLS button when the Source list is displayed. The following selections appear under Edit Name:

VCR / DVD / Cable STB / Satellite STB / PVR STB / AV Receiver / Game / Camcorder / PC / DVI PC / DVI Devices / TV / IPTV / Blu-ray / HD DVD / DMA

Select the name of the device connected to each input jack to make your input source selection easier. When you view the Source list,the device name and the input jack will be displayed together.

✎

If you have connected a PC to the HDMI IN 2(DVI) port with an HDMI cable, select PC under Edit Name to enter a device name.

✎

If you have connected a PC to the HDMI IN 2(DVI) port with an HDMI to DVI cable, select DVI PC under Edit Name to enter a device name.

✎

If you connected an AV device to the HDMI IN 2(DVI) port with an HDMI to DVI cable, select DVI Devices under Edit Name to enter a device name.

Information (in the Edit Name function)

Displays detailed information about the connected external device.

Conﬁguring the Basic Settings in Initial Setup

When you turn the TV on for the ﬁrst time, a sequence of screens and on-screen prompts will assist you in conﬁguring the TV’s basic settings. Plug the power cord into a wall outlet, and then press the POWER button to turn on the TV. Conﬁgure your TV's basic settings in the initial setup by following the instructions on your TV's screen.

✎

Setup is available only when the Source is set to TV.

✎

If you are not using a cable box or satellite box, make you sure have connected the TV to an antenna or cable connection before you turn on the TV.

If You Want to Re-run Setup...

MENU → System → Setup → ENTER

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How to Navigate Menus

Your TV’s Main and Tools menus contains functions that let you control the TV’s features. For example, in the Main menu you can change the size and conﬁguration of the picture, its brightness, its contrast and so on. There are also functions that let you control the TV’s sound, channel conﬁguration, energy use, and a host of other features. To access the main, on-screen menu, press the

MENU (

the TOOLS button. Tools menus are available when the TOOLS menu Icon is displayed on the bottom right of the screen.

The illustration below displays the buttons on the remote you use to navigate the menus and select and adjust different functions.

1 MENU button: Displays the main on-screen menu. 2 ENTER

3 RETURN button: Returns to the previous menu. 4 EXIT button: Exits the on-screen menu. 5 TOOLS button: Displays the Tools menus when available.

) button on your remote. To access Tools menus, press

to move the cursor and highlight an item. Use the Enter button to select an item or conﬁrm the setting.

and Direction buttons: Use the Direction buttons

How to Operate the Main Menu (OSD - On Screen Display)

The access steps may differ depending on the menu option you select.

2 3

4 5

6 7

▲ / ▼

ENTER

▲ / ▼

◄ / ►

ENTER

EXIT

The main menu options appear on the screen:

Picture, Sound, Broadcasting, Applications, System, Support.

Select a main menu option on the left side of the screen with the ▲ or ▼ button.

Press ENTERE to access the submenus.

Select the desired submenu with the ▲ or ▼ button.

Adjust the value of an item with the ◄ or ► button. The adjustment in the OSD may differ depending on the selected menu.

Press ENTERE to conﬁrm the selection.

Press EXIT.

Using the TV’s Controller (Panel Key)

The TV’s Controller, a small joy stick like button on the rear left side of the TV, lets you control the TV without the remote control. To open a function and view it on the screen or select a setting displayed on the screen, push the controller backwards, forwards, left, or right. To conﬁrm a setting after you have selected it, press up on the Controller.

Select Media Play

Function menu

TV Controller

The image is drawn

as if you are facing the

front side of the TV.

✎

To close the Menu, Media Play, or Source screens, press the Controller for more than 1 second.

✎

When selecting a function by moving the controller backwards, forwards, left, or right, be sure not to press the controller. If you press it first, it will not operate properly when you move it.

✎

The product color and shape may vary depending on the model.

Standby mode

Your TV enters Standby mode when you turn it off and continues to consume a small amount of electric power. To be safe and to decrease power consumption, do not leave your TV in standby mode for long periods of time (when you are away on vacation, for example). It is best to unplug the power cord.

Remote control sensor

Select the Menu

Return

Power Off

Select a Source

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Screen Display

How to View the e-Manual

You can ﬁnd instructions for your TV’s features in the e-Manual in your TV. To use the e-Manual, press the

E-MANUAL button on your remote. Move the cursor using the right/left buttons to highlight a main category. Use

the up/down buttons to select a topic, and then press the ENTER want to see. To change pages, use the right/left buttons.

You can also access the e-Manual through the menu:

MENUm → Support → e-Manual → ENTER

✎

If you want to return to the e-Manual, press the E-MANUAL button on your remote.

✎

You can not use the Tr y Now function if the menu is not activated.

button. The e-Manual displays the page you

TV Screen: Displays the program,

movie, video, etc. you are currently

watching.

Basic Features

Changing the Preset Picture Mode

Adjusting Picture Settings

Changing the Picture Options

Changing the Preset Sound Modes

Adjusting Sound Settings

Index E Enter e Exit

}

Operation Buttons:

}

Blue (Index): Displays the index screen.

Enter: Select a category or sub-menu.

Exit: Exit the e-Manual.

How to toggle between an e-Manual topic and the corresponding OSD menu(s).

Basic Features > Changing the Preset Picture Mode (1/1)

❑Changing the Preset Picture Mode

■Picture Mode

MENUm → Picture → Picture Mode → ENTER

Picture modes apply preset adjustments to the picture. Select a mode using the

buttons, and then press ENTERE.

▲/▼

When connecting a PC, you can only select Entertain and Standard.

●

Dynamic: Suitable for a bright room.

●

Standard: Suitable for a normal environment.

for LED TV

●

Natural

: Suitable for an eye comfortable display.

●

Movie: Suitable for watching movies in a dark room.

●

Entertain: Suitable for watching movies and games.

It is only available when connecting a PC.

Try Now b Home { Zoom } Index L Page e Exit

✎

This function is not enabled in some menus.

Try Now

E-MANUAL

The category list. Press button to select the category you

or r

want.

Displays the sub-menu list. Use the arrow buttons on your remote to move the cursor. Press the ENTER select the sub-menu you want.

Picture

Picture Mode Standard

•Cell Light 10

•Contrast 95

•Brightness 45

•Sharpness 50

•Color 50

•Tint (G/R) G50 R50

button to

Method 1 Method 2

1. If you want to use the menu that corresponds to an e-Manual topic, press the red button to select Try Now.

2. To return to the e-Manual screen, press the E-MANUAL

button.

1. Press the ENTER you want to execute this?” appears. Select Yes, and then

press the ENTER

2. To return to the e-Manual screen, press the E-MANUAL button.

button when a topic is displayed. “Do

button. The OSD window appears.

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Viewing the Contents

Basic Features > Changing the Preset Picture Mode (1/1)

❑Changing the Preset Picture Mode

■Picture Mode

MENUm → Picture → Picture Mode → ENTER

Picture modes apply preset adjustments to the picture. Select a mode using the

buttons, and then press ENTERE.

▲/▼

When connecting a PC, you can only select Entertain and Standard.

●

Dynamic: Suitable for a bright room.

●

Standard: Suitable for a normal environment.

for LED TV

●

Natural

: Suitable for an eye comfortable display.

●

Movie: Suitable for watching movies in a dark room.

●

Entertain: Suitable for watching movies and games.

It is only available when connecting a PC.

Home

{

Try Now

Zoom

}

Index

Operation Buttons:

Red (Try Now): Press to display the OSD menu that corresponds to the topic. To return to the e-Manual

screen, press the E-MANUAL button.

Green (Home): Moves to the e-Manual home screen.

{

Yellow (Zoom): Magniﬁes a screen.

}

Blue (Index): Displays the Index screen.

(Page): Moves to the previous or next page.

(Exit): Exit the e-Manual.

Using the Zoom mode

When you are viewing an e-Manual instruction page, press the { Yellow (Zoom) to magnify the screen. You can scroll through the magniﬁed screen by using the

✎

To return the screen to normal size, press the RETURN

or d buttons.

button.

Page

Contents Area: Contains the topic contents if you selected a sub-menu. To move to the previous or next page, press the

Exit

or r button.

❑Changing the Preset Picture Mode

■Picture Mode

Picture modes apply preset adjustments to the picture. Select a mode using the

▲/▼

●

MENUm → Picture → Picture Mode → ENTER

buttons, and then press ENTERE.

When connecting a PC, you can only select Entertain and Standard.

Dynamic: Suitable for a bright room.

Standard: Suitable for a normal environment.

for LED TV

Natural

: Suitable for an eye comfortable display.

Move

Return

How to search for a topic on the index page

1. Press the Blue (Index) button on the remote. The Index screen appears.

2. To search for a topic, press the left or right arrow button to select a letter. The Index displays a list of topics and keywords that begin with the letter you selected.

3. Press the up or down arrow button to select a topic or keyword you want, and then press the ENTER

button to select a topic you

want to see.

4. The e-Manual page with the topic appears.

✎

To close the Index screen, press the RETURN button.

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Troubleshooting

If the TV seems to have a problem, ﬁrst review this list of possible problems and solution. Also review the Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung.com/support or call Samsung customer Service at 1-800-SAMSUNG (1-800-726-7864).

Issues Solutions and Explanations

Flickering and Dimming If your Samsung Television is ﬂickering or dimming sporadically, you may need to disable some

Component Connections / Screen Color

of its energy efﬁcient features like the Eco Sensor or the Energy Saving feature. Follow the steps below with your remote to turn these features off or on.

• Energy Saving: User Menu → System → Eco Solution → Energy Saving

• Eco Sensor: User Menu → System → Eco Solution → Eco Sensor

If you ﬁnd that the color on your Samsung television’s screen is not correct or black and white, ﬁrst run a Self Diagnosis on the TV to make sure there are no device issues.

• Self Diagnosis: User Menu → Support → Self Diagnosis → Picture Test If the problem does not appear in the Test Picture, making sure :

• Your connections are all consistent. For example, if you’ve used the AV In jack on your TV, make sure you have used the AV Out jack on your video source.

• You have connected your devices to the correct jacks. For example, if you use the Component jacks, labeled Pb, Pr, and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the video source to the blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV, and the yellow Y jack on video source to the yellow Y jack on the TV.

Screen Brightness If you ﬁnd that the colors on your Samsung TV are correct but just a little too dark or bright, try

Unwanted Powering Off If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer

Trouble Powering On Before you turn the TV on, ﬁnd the red light on the bottom right or left of your TV. Press

Cannot Find a Channel Re-run Setup (Go to Menu - System - Setup) or run Auto Program. (Go to MENU -

✎

For detailed troubleshooting information, watch the troubleshooting videos at www.samsung.com/spsn

adjusting the following settings in the Picture option of the Main menu:

• Cell Light, Contrast, Brightness, Sharpness, Color, Tint (G/R) and so on.

settings or your Eco friendly No Signal Power Off feature. First make sure the Sleep Timer is not accidentally set. The sleep timer turns the TV off after a

certain period of time.

• Sleep Timer: User Menu → System → Time → Sleep Timer

If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or Auto Power Off feature. To turn these features off, follow the steps below with your remote.

• No Signal Power Off : User Menu → System → Eco Solution → No Signal Power Off

• Auto Power Off: User Menu → System → Eco Solution → Auto Power Off

the power button on the TV or remote. The light should blink about 5 times before the TV turns on.

If you ﬁnd that you are having trouble powering on your Samsung television, there are a number of things to check before making a call to the service department.

• If you happen to be using the TV as a monitor and the stand-by light only blinks for a few seconds when you press the power button, your PC is in sleep mode. To take your PC out of sleep mode, press a key on your keyboard or move the mouse. Then try turning your TV on.

If you’re sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue. If you have a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting a signal. To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite box remote control. If the screen displays the guide or info data, the problem is caused by the box.

Broadcasting - Auto Program).

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Issues Solutions and Explanations

First, perform the Picture Test and to see if your TV is properly displaying the test image.

Poor picture

The TV image does not look as good as it did in the store.

The picture is distorted: macroblock error, small block, dots, pixelization.

Color is wrong or missing. • If you’re using a Component connection, make sure the component cables are connected

There is poor color or brightness. • Adjust the Picture options in the TV menu. (go to Picture Mode / Color / Brightness /

There is a dotted line on the edge of the screen.

The picture is black and white. • If you are using an AV composite input, connect the video cable (yellow) to the Green jack of

When changing channels, the picture freezes or is distorted or delayed.

Sound Problem

There is no sound or the sound is too low at maximum volume.

The picture is good but there is no sound.

The speakers are making an inappropriate noise.

• Go to MENU - Support - Self Diagnosis - Picture Test If the test image is properly displayed, the poor picture may be caused by the source or

signal.

Store displays are typically tuned to digital, HD (high deﬁnition) channels.

• If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high deﬁnition) picture quality.

• Cable/Satellite subscribers: Try HD channels from the channel line up.

• Air/Cable Antenna connection: Try HD channels after performing an Auto program.

✎ Many HD channel programs are up scaled from SD (Standard Definition) content. Look

for a channel that is broadcasting true HD content.

• Adjust the Cable/Set top box video output resolution to 1080i or 720p.

• The compression of video contents may cause picture distortion, especially in programs

with fast moving pictures such as sports programs and action movies.

• A weak signal can cause picture distortion. This is not a TV problem.

• Mobile phones used close to the TV (within 3.3 ft) may cause noise in the picture on analog

and digital channels.

to the correct jacks. Incorrect or loose connections may cause color problems or a blank screen.

Sharpness)

• Adjust the Energy Saving option in the TV menu (go to MENU - System - Eco Solution - Energy Saving)

• Try resetting the picture to the default picture settings. (go to MENU - Picture - Reset Picture)

• If the picture size is set to Screen Fit, change it to 16:9.

• Change the cable/satellite box resolution.

Component input 1 on the TV.

• If the TV is connected to a cable box, reset the box. (Disconnect and then reconnect the AC cord, and then wait until the cable box reboots. It may take up to 20 minutes.)

• Set the output resolution of the cable box to 1080i or 720p.

First, perform the Sound Test to determine if your TV audio is operating properly.

• Go to MENU - Support - Self Diagnosis - Sound Test If the audio is OK, the sound problem may be caused by the source or signal.

• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV.

• Set the Speaker Select option to TV Speaker in the Sound menu.

• If you are using an external device, check the device’s audio output option (Ex. You may

need to change your cable box’s audio option to HDMI if you have the box connected to your TV using an HDMI cable.).

• If you are using a DVI to HDMI cable, a separate audio cable is required.

• Reboot the connected device by disconnecting and then reconnecting the device’s power

cable.

• Check the cable connections. Make sure a video cable is not connected to an audio input.

• For Antenna or Cable connections, check the signal information. A weak signal may cause

sound distortion.

• Perform the Sound Test as explained above.

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+ 29 hidden pages