This User Guide introduces you to wireless service and all the
features of your new phone. It’s divided into four sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Wireless Service
⽧ Section 4: Safety and Warranty Information
WARNING
Please refer to the Important Safety Information
section on page 90 to learn about information that
will help you safely use your phone. Failure to read
and follow the Important Safety Information in this
phone guide may result in serious bodily injury,
death, or property damage.
The following table outlines your phone’s main menu structure.
For more information about using your phone’s menus, see
“Navigating Through the Menus” on page 13.
⽧ Setting Up Your Phone (page 2)
⽧ Activating Your Phone (page 3)
⽧ Activation via the Tools Menu (page 3)
⽧ Setting Up Your Voicemail (page 4)
⽧ Getting Help (page 4)
Setting Up Your Phone
1. Install the battery.
䡲 In a single motion, press down on the cover and slide it
towards the grill and then carefully lift the battery cover
away from the phone.
䡲 Insert the battery into the opening, making sure the
connectors align. Gently press down to secure the battery.
21A. Setting Up Service
䡲 Replace the cover by lining up the tabs and then firmly
sliding the cover back until it snaps into place.
2. Press to turn the phone on.
䡲 If your phone is activated, it will turn on, search for service,
and enter standby mode.
䡲 If your phone is not yet activated, see “Activating Your
Phone” on page 3 for more information.
3. Make your first call.
䡲 Use your keypad to enter a phone number.
䡲 Press .
Your phone’s battery should have enough charge for your
Note
phone to turn on and find a signal, set up your voicemail,
and make a call. You should fully charge your battery as
soon as possible. See “Charging the Battery” on page 12
for details.
]\
WARNING
If your handset has a touchscreen display, please
note that a touchscreen responds best to a light
touch from the pad of your finger or a non-metallic
stylus. Using excessive force or a metallic object
when pressing on the touchscreen may damage the
tempered glass surface and void the warranty. See
“Manufacturer’s Warranty” on page 98.
Activating Your Phone
䢇 If you purchased your phone at a store, it should be activated
and ready to use.
䢇 If you received your phone in the mail, your phone must first
be activated via the Tools menu prior to its initial use. Once the
process has been completed, confirm your activation by
making a phone call.
Do not press while the phone is being activated.
Tip
Pressing cancels the activation process.
If you are having difficulty with activation, contact your
Note
wireless service provider.
Activation via the Tools Menu
Once you have installed the battery (page 11), press to turn
on your phone and begin the self-activation process.
This procedure will take you through the necessary steps before
initiating your first phone call or using any of the phone’s data
features.
1. Press > Tools > Activate > Yes (left softkey).
2. Follow the onscreen instructions and enter the required
information into their respective fields.
No calls can be made until the phone is restarted after
Note
setup.
Once phone activation is complete, the Activate menu
option will convert to “
Tools
menu).
Self-Service” (within the Menu >
1A. Setting Up Service3
Setting Up Service
Setting Up Your Voicemail
Getting Help
Your phone automatically transfers all unanswered calls to your
voicemail, even if your phone is in use or turned off. You should
set up your voicemail and personal greeting as soon as your
phone is activated.
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
Voicemail Passcode
Note
It is strongly recommended that you create a passcode when
setting up your voicemail to protect against unauthorized access.
Without a passcode, anyone who has access to your phone is
able to access your voicemail messages.
For more information about using your voicemail, see “Voicemail”
on page 68.
41A. Setting Up Service
Directory Assistance
Call Directory Assistance from your phone and you’ll have access
to a variety of services and information including residential,
business, and government listings. There is a per-call charge to
use Directory Assistance, and you will be billed for airtime.
To call Directory Assistance:
䊳 Press .
Operator Services
Operator Services provides assistance when you place collect
calls or when you place calls billed to a local telephone calling
card or third party.
䊳 Press .
For more information, please contact your service provider.
Section 2
Your Pho ne
2A. Phone Basics
⽧ Your Phone (page 6)
⽧ Viewing the Display Screen (page 8)
⽧ Turning Your Phone On and Off (page 10)
⽧ Battery and Charger (page 11)
⽧ Navigating Through the Menus (page 13)
⽧ Displaying Your Phone Number (page 14)
⽧ Making and Answering Calls (page 14)
⽧ Entering Text (page 22)
62A. Phone Basics
Your Phone
1. Status Bar
Icons
2. Display Screen
3. Navigation Key
4. Softkey (left)
5. TALK Key
6. Keypad
11. Earpiece/Speaker
10. MENU/OK
4. Softkey (right)
9. END/POWER Key
8. BACK/Clear Key
7. Microphone
13. Volume Button
14. Headset Jack
15. Charger/Accessory Jack
12. Indicator LED
Key Functions
1. Status Bar Icons provide information about your phone’s
status and options, such as signal strength, roaming, ringer
setting, messaging, and battery charge.
2. Display Screen displays all the information needed to
operate your phone, such as the call status, the Contacts
list, the date and time, and the signal and battery strength.
3. Navigation Key scrolls through the phone’s menu options
and acts as a shortcut key from standby mode.
4. Softkeys let you select left and right softkey actions or menu
items corresponding to the bottom left and bottom right lines
on the Display Screen.
5. TALK K ey () allows you to place or receive calls, answer
call waiting, use 3-way calling, or activate voice dial.
6. Keypad lets you enter numbers, letters, and characters, and
navigate within menus. Press and hold keys 1–9 for speed
dialing.
7. Microphone allows other callers to hear you clearly when
you are speaking to them.
8. BACK/Clear Key deletes characters from the display in text
entry mode. When in a menu, pressing returns you to
the previous menu. This key also allows you to return to the
previous screen in a data session.
2A. Phone Basics7
Phone Basics
9.
END/POWER Key () lets you turn the phone on or off,
end a call, or return to standby mode. While in the main
menu, it returns the phone to standby mode and cancels
your input. When you receive an incoming call, press to
enter ignore/reject the call.
10. MENU/OK lets you access the phone’s menus and selects
the highlighted choice when navigating through a menu.
11. Earpiece/Speaker lets you hear the caller and automated
prompts, as well as ringers and other sounds.
12. Indicator LED shows your phone’s connection status at a
glance. This illumination occurs above the external LCD.
13. Volume Button allows you to adjust the ringer volume in
standby mode or adjust the voice volume during a call. The
volume button can also be used to scroll up or down to
navigate through the different menu options.
14. Headset Jack allows you to plug in an optional headset for
convenient, hands-free conversations. CAUTION! Inserting
an accessory into the incorrect jack may damage the phone.
15. Charger/Accessory Jack allows you to connect the phone
charger or an optional USB cable (not included). CAUTION!
Inserting an accessory into the incorrect jack may damage
the phone.
82A. Phone Basics
Viewing the Display Screen
Your phone’s display screen provides information about your
phone’s status and options. This list identifies the symbols you’ll
see on your phone’s display screen:
To view a list of your phone’s icons and descriptions, from
Tip
the main menu select
Glossary.
Status Bar – Service Icons
Signal – Shows your current signal strength. (More bars = stronger
signal.)
In Use – Your phone is currently in an active call.
No Service – Your phone cannot find a usable signal.
Roaming – Your phone is “roaming” off the home network.
3G Data Status – 1xRTT data service is available. When active, the
icon is animated.
3G Data Sending – 1xRTT data service is transmitting data.
Settings > Phone Info > Icon
Status Bar – Service Icons
3G Data Receiving – 1xRTT data service is receiving data.
3G Data Dormant – Data service is currently dormant.
Battery – Shows your current battery charge level. (Icon shown is
fully charged.)
Low battery – Shows your current battery charge level is low.
Status Bar – Status Icons
Location On – Your phone’s location feature is on and available for
location-based services such as GPS Navigation.
Location Off – Your phone’s location feature is off. Your location is
available only for 911 (see page page 34).
Key Mute – Your phone’s key tones are muted.
Speaker – Your phone’s speakerphone feature is enabled.
Vibrate – The ringer is set to vibrate only.
Status Bar – Status Icons
Ringer and Vibrate – Your phone has the ringer volume set and
the vibrate option checked (enabled).
Ringer – Your phone has the ringer volume set at a level between 1 -
8 is selected.
Ringer Off – Ringer is turned off and vibrate mode is disabled.
Ringer Off and Vibrate – Your phone has the ringer deactivated
and the vibrate option checked (enabled).
Silence All – Your phone has the ringer deactivated and the vibrate
option unchecked (disabled). No sound is made by the phone.
1 Beep – Your phone is set to beep when an incoming call is
received.
1 Beep and Vibrate – Your phone is set to beep and vibrate when
an incoming call is received.
TTY – Your phone is operating in TTY mode.
Alarm – An alarm has been set on your phone.
2A. Phone Basics9
Phone Basics
Status Bar – Messaging Icons
New Message – You have a new message.
Missed Text Message – You have new unread text messages.
Missed Voicemail Message – You have new unheard voicemail
messages.
Locked – Your message is locked.
Missed Call – You have missed an incoming call.
Missed Alarm – You have missed an alarm event.
Missed Scheduler – You missed a scheduled event.
Record – A voice memo is currently being recorded.
Pause – A voice memo has been paused.
102A. Phone Basics
Other Icons
Other Icons
Play – A voice memo is playing.
Turning Your Phone On and Off
Turning Your Phone On
1. Flip the phone open.
2. Press and hold for two seconds.
Once your phone is on, it will look for a signal. When your phone
finds a signal, it enters standby mode – the phone’s idle state. At
this point, you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a PowerSave feature is automatically activated. When
a signal is found, your phone automatically returns to standby
mode.
In PowerSave mode, your phone searches for a signal periodically
without your intervention. You can also initiate a search for service
by pressing any key (when your phone is turned on).
The PowerSave feature conserves your battery power when
Tip
you are in an area where there is no signal.
Turning Your Phone Off
1. Press and hold for two seconds until you see the
powering-down animation on the display screen.
2. Flip the phone closed.
Your screen remains blank while your phone is off (unless the
battery is charging).
Battery and Charger
WARNING
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It
allows you to recharge your battery before it is fully drained. The
Use only Samsung-approved batteries and
chargers with your phone. The failure to use a
Samsung-approved battery and charger may
increase the risk that your phone will overheat,
catch fire, or explode, resulting in serious bodily
injury, death, or property damage.
battery provides up to 6.5 hours of continuous digital talk time.
When the battery level is low, the battery icon blinks red and a
“Low Battery Recharge soon” message appears on the screen.
The phone sounds an alert every 5 minutes while the battery is
low, and every 1 minute during a call.
Long backlight settings, searching for service, vibrate
Note
mode, browser use, and other variables may reduce the
battery’s talk and standby times.
Watch your phone’s battery level indicator and charge the
Tip
battery before it runs out of power.
Installing the Battery
1. In a single motion, press down on the cover and slide it
towards the grill (1) and then carefully lift the battery cover
away from the phone (2).
2A. Phone Basics11
Phone Basics
2.
Insert the battery into the opening, making sure to line up
the gold contacts (3). Gently press down to secure the
battery (4).
3. Replace the cover by lining up the tabs and then firmly
sliding the cover away from the lens until it snaps into place.
Removing the Battery
1. Make sure the power is off so that you don’t lose any stored
numbers or messages.
2. In a single motion, press down on the cover and slide it
towards the lens, then remove the battery from the phone
(1 and 2).
Charging the Battery
Keeping track of your battery’s charge is important. If your battery
level becomes too low, your phone automatically turns off, and
you will lose any information you were just working on.
Always use a Samsung-approved desktop charger, travel charger,
or vehicle power adapter to charge your battery.
It is recommended that you completely charge your battery
Tip
first before using your phone. This guarantees you begin
using your phone with a fully charged battery.
䊳 Plug the flat end of the charger into the phone’s charger/
accessories jack and the other end into an electrical outlet.
䊳 The area above the external LED then illuminates based on a
charge status:
䡲 A red indicator light means the battery is charging.
䡲 A green indicator light means the battery is at least 90
percent charged.
WARNING
Do not handle a damaged or leaking Li-Ion battery
as you can be burned.
122A. Phone Basics
Incorrect
Correct
䊳 A battery icon () indicates the current charge level of
the internal battery.
With the approved Li-Ion battery, you can recharge the battery
before it becomes completely run down.
Navigating Through the Menus
The navigation key on your phone lets you scroll through onscreen
items. Many menus feature a scroll bar on the right to help you
keep track of your position in the menu.
To navigate through a menu, press the navigation key. If you are
in a first-level menu, such as
Settings, you may also navigate to
the next or previous first-level menu by pressing the navigation
key left or right.
For a diagram of your phone’s menu, please see “Your Phone’s
Menu” on page i.
Selecting Menu Items
As you navigate through the menu using the navigation key
(), menu options are highlighted. Select any option by
highlighting it and pressing . If the option is numbered, you
can select it by pressing the corresponding number on the
phone’s keypad.
For example, to view your text messages:
1. From the main screen, press to access the main menu.
2. Select Messages by highlighting it and pressing .
3. Select Text Messages by highlighting it and pressing .
4. Highlight a message and press to view the message
text.
For the purposes of this guide, the above steps condense into:
phone number and other information about your phone and
account will be displayed.)
Making and Answering Calls
Making Calls
1. Open the phone (see “Your Phone” on page 6) to access the
keypad.
142A. Phone Basics
2. Enter a phone number from standby mode. (If you make a
mistake while dialing, press to erase the numbers.)
3. Press . (To make an outgoing call when you are
roaming and Call Guard is enabled, press and then
press . See “Call Guard” on page 76.)
4. Press or close the phone when you are finished.
To redial your last outgoing call, press twice.
Tip
To redial other recent numbers, press , highlight a
number, and press again.
When making calls off the home network, always dial using
11 digits (1 + area code + phone number).
You can also place calls from your phone by speed dialing
numbers from your Contacts (page 22), using Voice Dial
(page 61), using your History listings (page 43), and Voice
Services (page 61).
Dialing Options
When you enter numbers in standby mode, you will see a variety
of dialing options displayed as softkeys on the phone’s screen.
To send a message to the number, press
Send Msg (left softkey).
– or –
To initiate an option, press
Options (right softkey), then press the
corresponding softkey.
䢇 Contact Details: Displays the details for a Contact if the entered
number matches a previously created entry.
䢇 Save: Enter a seven-digit or ten-digit number (phone number
and area code) and press
Options (right softkey) > Save to save
the phone number in your Contacts. (See “Saving a Phone
Number” on page 18.)
To speed dial a phone number from standby mode, press
Tip
and hold the speed dial number. If the speed dial number is
two digits, enter the first digit, and then press and hold the
second digit. (For information on setting up speed dial
numbers, see “Assigning Speed Dial Numbers” on
page 49.) (This feature will not work when you are roaming
off the home network; when roaming you must dial using
eleven digits [1 + the area code + the seven-digit phone
number].)
䢇 Hard Pause: Enter digits and then use this feature to enter a
hard pause within a number string (the phone waits for your
input).
䡲 Once used, a popup menu asks if you would like to send
the remaining numbers. To continue dialing, you must
press
Send Tones (left softkey). (See “Dialing and Saving
Phone Numbers With Pauses” on page 20.)
䢇 2sec Pause: Enter digits and then use this feature to enter a
2-second delay within a number string (the phone continues
dialing after 2 seconds without any additional keys being
pressed). (See “Dialing and Saving Phone Numbers With
Pauses” on page 20.)
Answering Calls
1. Make sure your phone is on. (If your phone is off, incoming
calls go to voicemail.)
2. Press to answer an incoming call. (Depending on your
settings, you may also answer incoming calls by opening the
phone or by pressing any number key. See “Call Answer
Mode” on page 38 for more information.)
Your phone notifies you of incoming calls in the following ways:
䢇 The phone rings or vibrates.
䢇 The indicator light flashes.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.
2A. Phone Basics15
Phone Basics
If the incoming call is from a number stored in your Contacts, the
entry’s name is displayed. You may also see the caller’s phone
number, if available.
If you set Call Answer to
Tal k Ke y (see “Call Answer Mode” on
page 38), you also see the following options. To select an option,
press the corresponding softkey.
䢇 Silent (left softkey) to mute the onboard speaker and
temporarily silence the ringer.
䢇 Ignore (right softkey) to send the call to your voicemail box.
To quiet the ringer, press or press the volume button.
Note
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming
charges when making or receiving calls while outside the home
network. Please see “Roaming” on page 75 for more information
about roaming.
䊳 Press then press to answer the call. (See “Call
Guard” on page 76 for additional information.)
When your phone is off, calls go directly to voicemail.
Note
162A. Phone Basics
Ending a Call
䊳 Press .
Missed Call Notification
When you do not answer an incoming call, your screen displays
the Missed Call log.
To display the Missed Call entry from the notification screen:
䊳 Highlight the entry and press . (To dial the phone
number, press .)
To display a Missed Call entry from standby mode:
1. Press > Missed Alerts.
2. Highlight an entry and press .
Calling Emergency Numbers
You can place calls to 911 (dial ), even
if your phone is locked or your account is restricted.
When you place an emergency call, your phone
Note
automatically enters Emergency mode. Not all functions are
available in Emergency mode.
During an emergency call, press My Phone # (left softkey) to
display your phone number. Other options are available by
pressing the right softkey and press .
To exit Emergency mode:
䊳 Press to end a 911 call.
To deactivate the Emergency call in standby mode:
䊳 Press then until Emergency mode is exited.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System
(GPS) chip necessary for utilizing E911 emergency location
services where available.
When you place an emergency 911 call, the GPS feature of your
phone seeks information to calculate your approximate location.
Depending on several variables, including availability and access
to satellite signals, it may take up to 30 seconds or more to
determine and report your approximate location.
Important
Always report your location to the 911 operator
when placing an emergency call.
designated emergency call takers, known as Public
Safety Answering Points (PSAPs) may not be
equipped to receive GPS location information from
your phone.
Some
In-Call Options
Pressing Options (right softkey) during a call displays
a list of available in-call features. To select an option, press the
corresponding keypad number or highlight the option and press
. The following options may be available through the Options
menu:
䢇 Speaker On/Off to activate or deactivate the speaker mode.
䢇 Save to add the new number to your Contacts list.
䢇 3-Way Call to initiate a three-way call. (For more information,
see “Making a 3-Way Call” on page 73.)
䢇 Contacts to display your Contacts list.
䢇 Voice Memo allows you to record incoming audio from your
conversation. (For more information, see “Managing Voice
Memos” on page 63.)
䢇 Phone Info displays the following menu options:
䡲 Phone Number - your phone number
2A. Phone Basics17
Phone Basics
䡲 Icon Glossary - a list of currently available icons
䡲 Version - phone software version
䡲 Advanced - additional technical information
䢇 Key Mute/Unmute allows you to mute the key tones from being
heard by the caller.
䢇 Messages accesses the Messages menu options.
䢇 Recent History checks your call log for Recent calls. You can
also erase the logs from this menu.
䢇 Too ls accesses the Tools menu options.
䡲 Calendar - your calendar entries
䡲 Memo Pad - onscreen memo pad
䡲 Alarm - your Alarm events and menu
Mute (left softkey) during a call to mute the microphone.
Press
Press
UnMute (left softkey) to unmute the microphone.
Using the Speakerphone
To use your phone handsfree or to share a call with other people:
1. Pressing Options (right softkey) during a call, then selecting
Speaker On. The appears below the time on the display.
WARNING
182A. Phone Basics
Because of higher volume levels, do not place the
phone near your ear during speakerphone use.
2. To disable Speaker Mode, press Options (right softkey) >
Speaker Off until disappears from the display.
End-of-Call Options
After you receive a call from or make a call to a phone number
that is not in your Contacts, the phone displays the phone number
and the duration of the call. Press
Options (right softkey) > Save
to add the new number to your Contacts. (See “Saving a Phone
Number” on page 18.)
After you receive a call from or make a call to a phone number
that is already in your Contacts, the phone displays the entry
name, phone number, and the duration of the call. Press
(right softkey)
> Contact Details to view the Contacts listing for
Options
the number.
The End-of-Call options are not displayed for calls identified
Note
as No ID or Restricted.
Saving a Phone Number
You can store up to 500 contact entries in total, with each contact
entry containing a maximum of seven phone numbers for a total
phone book capacity of 3500 numbers. Each entry’s name can
contain 64 characters. Your phone automatically sorts the
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