Samsung OPH-D700ZKMSPR User Manual
©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
01/11/ 11
User Guide
www.sprint.com
Consejo: Para encontrar esta guía para usuarios en español,
por favor visita a
Support > Devices.
To find this user guide in Spanish, please visit
www.sprint.com and click Support > Devices.
Important Privacy Message – Sprint’s policies often do not
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
www.sprint.com y haz clic en
application’s policies, don’t use the application.
Open Source Software – Some software components of this
product incorporate source code covered under GNU General
Public License (GPL), GNU Lesser General Public License
(LGPL), OpenSSL License, BSD License and other open
source licenses. To obtain the source code covered under the
open source licenses, please visit:
http://opensource.samsungmobile.com/index.jsp.
This device uses open source software. Press
and tap
Settings > About phone > Legal information on the
device for more details
SPH-D700_UG_DL15_LH_011111_F13
>
Table of Contents
Tip: Looking for something? If you don’t see it in the headings
listed here, try the Index on page 255.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Your Device’s Menu. . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Getting Started . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Device . . . . . . . . . . . . . . . . . . . . . . 2
Activating Your Device . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . 6
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . 6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Section 2: Your Device . . . . . . . . . . . . . . . . . . . . 9
2A. Device Basics . . . . . . . . . . . . . . . . . . . . . . 10
Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Viewing the Display Screen . . . . . . . . . . . . . . . . . 15
Turning Your Device On and Off . . . . . . . . . . . . . 18
Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . 19
Device Function Keys . . . . . . . . . . . . . . . . . . . . . . 23
Navigation and Customization . . . . . . . . . . . . . . 27
Displaying Your Phone Number . . . . . . . . . . . . . 44
Entering Text Using the Onscreen Keyboards . 44
Entering Text Using the Android Keyboard . . . . 46
Entering Text Using the Samsung Keypad . . . . 49
Entering Text Using Swype . . . . . . . . . . . . . . . . . 54
Entering Text Using the QWERTY Keyboard . . 59
Creating a Google Account . . . . . . . . . . . . . . . . 63
2B. Making and Answering Calls . . . . . . . . . 65
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Missed Call Notification . . . . . . . . . . . . . . . . . . . . 67
Calling Emergency Numbers . . . . . . . . . . . . . . . 68
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . 70
Additional Calling Options . . . . . . . . . . . . . . . . . . 71
Saving a Phone Number . . . . . . . . . . . . . . . . . . . 71
Finding a Phone Number . . . . . . . . . . . . . . . . . . 72
Dialing From the Contacts List . . . . . . . . . . . . . . 73
Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Plus (+) Code Dialing . . . . . . . . . . . . . . . . . . . . . . 74
2C. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Language Settings . . . . . . . . . . . . . . . . . . . . . . . . . 81
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Synchronizing Accounts . . . . . . . . . . . . . . . . . . . 82
Search Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
TTY Use With Sprint Service . . . . . . . . . . . . . . . 88
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 89
2D. Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Viewing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . 96
Logs Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Making a Call From Logs . . . . . . . . . . . . . . . . . . 99
Saving a Number From Logs . . . . . . . . . . . . . . . 99
Altering a Number From Logs . . . . . . . . . . . . . 100
Erasing the Logs . . . . . . . . . . . . . . . . . . . . . . . . . 100
2E. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Creating a New Contacts Entry . . . . . . . . . . . . . 101
Saving a Phone Number . . . . . . . . . . . . . . . . . 103
Confirming Contact Synchronization . . . . . . . . 103
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Contacts Menu Options . . . . . . . . . . . . . . . . . . . 106
Contacts Entry Options . . . . . . . . . . . . . . . . . . . . 107
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . 108
Adding a Number to a Contacts Entry . . . . . . 108
Editing a Contacts Entry’s Number . . . . . . . . . . 109
Sending Contacts . . . . . . . . . . . . . . . . . . . . . . . . 109
Assigning a Picture to an Entry . . . . . . . . . . . . . 110
Deleting Entries . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Adding Entries to Your Favorites . . . . . . . . . . . . 111
Adding Facebook Content to your Contacts . 111
2F. Calendar & Tools . . . . . . . . . . . . . . . . . . . 114
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . 114
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
My Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Updating Your Device Firmware . . . . . . . . . . . . 125
Updating Your Android Operating System . . . 127
Updating Your Profile . . . . . . . . . . . . . . . . . . . . . 127
Updating Your PRL . . . . . . . . . . . . . . . . . . . . . . . 128
2G. Voice Services . . . . . . . . . . . . . . . . . . . . . 129
Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Opening Menus With Voice Dialer . . . . . . . . . . 131
Text-to-Speech . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Voice Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
2H. microSD Card . . . . . . . . . . . . . . . . . . . . . 133
Your Device’s microSD Card and Adapter . . . 133
Connecting Your Device to Your Computer . . 135
microSD Card Settings . . . . . . . . . . . . . . . . . . . . 139
Important Connection Information . . . . . . . . . . 139
2I. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . 147
2J. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Turning Bluetooth On and Off . . . . . . . . . . . . . . 152
Using the Bluetooth Settings Menu . . . . . . . . . 153
Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . 154
Sending Contacts via Bluetooth . . . . . . . . . . . . 156
Disconnecting Bluetooth Connection
During an Active Call . . . . . . . . . . . . . . . . . . . . . 157
Section 3: Sprint Service . . . . . . . . . . . . . . . . 159
3A. Sprint Service: The Basics . . . . . . . . . . 160
Visual Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . 160
Text Messaging (SMS) . . . . . . . . . . . . . . . . . . . . 166
Multimedia Messaging (MMS) . . . . . . . . . . . . . 168
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Making a 3-Way Call . . . . . . . . . . . . . . . . . . . . . 173
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
3B. Web and Data Services . . . . . . . . . . . . . 178
Getting Started With Data Services . . . . . . . . . 178
Navigating the Web . . . . . . . . . . . . . . . . . . . . . . 180
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
4G Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Using the Android Market . . . . . . . . . . . . . . . . . 206
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
3C. Entertainment: TV and Music . . . . . . . . 213
DivX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Media Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Streaming Music . . . . . . . . . . . . . . . . . . . . . . . . . 222
YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
AllShare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
3D. GPS Navigation . . . . . . . . . . . . . . . . . . . . 226
GPS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Google Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . 228
Getting Driving Directions . . . . . . . . . . . . . . . . . 229
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Section 4:
Safety and Warranty Information . . . . . . . . . 237
4A. Important Safety Information . . . . . . . . 238
General Precautions . . . . . . . . . . . . . . . . . . . . . . 238
Maintaining Safe Use of and
Access to Your Phone . . . . . . . . . . . . . . . . . . . . 239
Using Your Phone With a
Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . 240
Caring for the Battery . . . . . . . . . . . . . . . . . . . . 242
Radio Frequency (RF) Energy . . . . . . . . . . . . . 243
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . 245
User Guide Proprietary Notice . . . . . . . . . . . . . . 246
4B. Manufacturer’s Warranty . . . . . . . . . . . 247
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . 247
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Introduction
Your Device’s Menu
This User Guide introduces you to Sprint® service and
all the features of your new device. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Device
⽧ Section 3: Sprint Service Features
⽧ Section 4: Safety and Warranty Information
Note: Because of updates in your device’s software, this
printed guide may not be the most current version for
your device. Visit
Sprint
guide.
WARNING: Please refer to the Important Safety Information
section on page 238 to learn about information
that will help you safely use your device. Failure
to read and follow the Important Safety
Information in this device guide may result in
serious bodily injury, death, or property damage.
www.sprint.com and sign on to My
to access the most recent version of the user
The following table outlines your device’s main menu
structure. For more information about using your
device’s menus, see “Navigation and Customization”
on page 27.
From the Home screen, press
䡲 Add ( )
䡲 Wallpaper ( )
䡲 Search ( )
䡲 Notifications ( )
䡲 Edit ( )
䡲 Settings ( )
to open the menu:
Tap these onscreen buttons to reveal these additional
options and features.
Device menus with additional options (“sub-options”)
appear with adjacent to the list entry.
i
ii
> Add
1: Widg ets
1: AccuWeather Clock 2: Buddies now
3: Calendar 4: Calendar Clock
5: Facebook 6: Feeds and Updates
7: Google Search 8: Home screen tips
9: Latitude 10: Market
11: NASCAR 12: News & Weather
13: Picture frame 14: Power control
15: Program Monitor 16: Sprint Football Live
17: Sprint TV 18: Voicemail
19: Y! Finance Clock 20: YouTube
2: Shortcuts
1: Applications 2: Bookmark
3: Contact 4: Direct dial
5: Direct message 6: Directions & Navigation
7: Latitude 8: Settings
3: Folders
1: New folder 2: All contacts
3: Contacts with phone numbers
4: Facebook Phonebook
5: Received list from Bluetooth
6: Recent documents 7: Starred contacts
4: Wallpapers
1: Gallery 2: Live wallpapers
3: Wallpapers
> Wallpaper
1: Gallery
2: Live wallpapers
3: Wallpapers
> Search
> Notifications
> Edit
> Settings > Wireless and network
1: Airplane mode (On/Off)
2: Wi-Fi settings
1: Wi-Fi (On/Off) 2: Network notification (On/Off)
3: Add Wi-Fi network
3: 4G settings
1: 4G (On/Off) 2: Network notification (On/Off)
4: Bluetooth settings
1: Bluetooth (On/Off) 2: Device name
3: Visible (On/Off) 4: Scan devices
5: <detected Bluetooth devices>
5: Tethering
1: USB tethering (On/Off)
6: VPN settings
1: Add VPN
7: Mobile networks
1: 3G Data (On/Off) 2: Data roaming (On/Off)
3: Data Roaming Guard (On/Off)
4: System Select (Sprint only/Automatic)
> Settings > Call settings
1: Reject with message
2: North American dialing (On/Off)
3: International Dialing
4: DDTM (On/Off)
5: TTY
1: TTY Off 2: TTY HCO
3: TTY VCO 4: TTY Full
6: Call Guard (On/Off)
7: Voicemail settings
1: FREE Trial 2: Personalize voicemail
3: Notifications 4: Pictures
5: Transcription font size
6: Speakerphone (On/Off)
7: Display name 8: Auto forward to email
9: Check for update 10: Help
11: About Voicemail
> Settings > Sound
1: Silent mode (On/Off)
2: Vibrate
1: Always 2: Never
3: Only in silent mode 4: Only when not in silent mode
3: Volume
1: Incoming call volume 2: Media volume
3: System volume 4: Notification volume
4: Voice call ringtone
5: Notification ringtone
6: Audible touch tones (On/Off)
7: Audible selection (On/Off)
8: Screen lock sounds (On/Off)
iii
9: Haptic feedback (On/Off)
10: Vibration intensity
> Settings > Display
1: Brightness
2: Auto-rotate screen
3: Animation
1: No animation 2: Some animations
3: All animations
4: Screen timeout
1: 15 seconds 2: 30 seconds
3: 1 minute 4: 2 minutes
5: 10 minutes
5: Keyboard timeout
1: 3 seconds 2: 6 seconds
3: 15 seconds 4: Same as Screen timeout
6: Power saving mode
7: Horizontal calibration
> Settings > Location and security
My location
iv
1: Use wireless networks (On/Off)
2: Use GPS satellites (On/Off)
Screen unlock settings
1: Set screen lock
1: None 2: Pattern
3: PIN 4: Password
Passwords
1: Visible passwords (On/Off)
Device administration
1: Select device administrators
Credential storage
1: Use secure credentials (On/Off)
2: Install encrypted certificates
3: Set password
4: Clear storage
> Settings > Applications
1: Unknown sources (On/Off)
2: Quick launch
3: Manage applications
4: Running services
5: Development
1: USB debugging (On/Off)
2: Stay awake (On/Off)
3: Allow mock locations (On/Off)
> Settings > Accounts and sync
General sync settings
1: Background data (On/Off)
2: Auto-sync (On/Off)
Manage accounts
> Settings > Privacy
Mobile backup and restore
1: Back up my data (On/Off)
2: Automatic restore (On/Off)
Personal data
1: Factory data reset
> Settings > SD card and
phone storage
External SD card
1: Total space
2: Available space
3: Unmount SD card (On/Off)
4: Format SD card (On/Off)
Internal phone storage
1: Available space
> Settings > Locale and text
1: Select locale
1: English 2: Español
Text settings
1: Select input method
1: Swype 2: Samsung keypad
3: Android keyboard
2: Swype (On/Off)
v
3: Swype (settings)
1: Language 2: Word prediction (On/Off)
3: Audio feedback (On/Off)
4: Vibrate on keypress (On/Off)
5: Enable tip indicator (On/Off)
6: Auto-spacing (On/Off)
7: Auto-capitalization (On/Off)
8: Show complete trace (On/Off)
9: Word choice window
10: Speed vs. accuracy
11: Swype help 12: Tutorial
13: Ver si on
4: Samsung keypad (On/Off)
5: Samsung keypad (settings)
1: Portrait keypad types 2: Input languages
3: XT9 (On/Off) 4: XT9 advanced settings
5: Keypad sweeping (On/Off)
6: Auto-capitalization (On/Off)
7: Handwriting settings 8: Voice input (On/Off)
9: Auto-full stop (On/Off) 10: Tutorial
6: Android keyboard (On/Off)
vi
7: Android keyboard (settings)
1: Vibrate on keypress (On/Off)
2: Sound on keypress (On/Off)
3: Auto-capitalization (On/Off)
4: Voice input (On/Off) 5: Input languages
6: Quick fixes (On/Off) 7: Show suggestions (On/Off)
8: Auto-complete (On/Off)
8: Device keyboard
1: Auto-replace (On/Off) 2: Auto-cap (On/Off)
3: Auto-punctuate (On/Off)
> Settings > Voice input and
output
1: Voice recognition settings
1: Language
2: SafeSearch (Off/Moderate/Strict)
3: Block offensive words (On/Off)
4: Show hints (On/Off)
2: Text-to-speech settings
1: Listen to an example
2: Always use my settings (On/Off)
3: Default engine (Pico TTS)
4: Install voice data 5: Speech rate
6: Language 7: Pico TTS
> Settings > Accessibility
1: Accessibility (On/Off)
The power key
1: The power key ends call (On/Off)
> Settings > Date and time
1: Automatic (On/Off)
2: Set date
3: Select time zone
4: Set time
5: Use 24-hour format (On/Off)
6: Select date format
1: MM/DD/YYYY 2: DD/MM/YYYY
3: YYYY/MM/DD
> Settings > About phone
1: System updates
1: Update Firmware 2: Update Profile
3: Update PRL 4: Update Android
2: Status
1: Battery status 2: Phone number
3: MSID 4: PRL version
5: MEID 6: Network
7: Signal strength 8: Service state
9: Roaming 10: User name
11: Mobile network state 12: 4G MAC address
13: Wi-Fi MAC address 14: Bluetooth address
15: Up time
3: Battery use
4: Legal information
1: Open source licenses 2: License settings
3: Google legal 4: Privacy Alert from Sprint
5: System tutorial
6: Model number
7: Firmware version
8: Baseband version
9: Kernel version
10: Bu ild n umbe r
11: Hardware version
vii
In Use Menu
1: Add call/Merge 2: Dialpad
3: End call 4: Speaker (On/Off)
5: Mute/Unmute 6: Bluetooth
While in an active call, press to display the
following options:
1: Contacts (image) 2: Memo
Quick Search Box
1: Searchable items
1: Contacts (On/Off) 2: Browser (On/Off)
3: Apps (On/Off) 4: Music (On/Off )
5: YouTube (On/Off) 6: Voicemail (On/Off)
2: Clear search shortcuts
viii
Section 1
Getting Started
⽧ Setting Up Your Device (page 2)
1A. Setting Up Service
Release Latch
⽧ Activating Your Device (page 5)
⽧ Setting Up Your Voicemail (page 6)
⽧ Sprint Account Passwords (page 6)
⽧ Getting Help (page 7)
Setting Up Your Device
1. Install the battery.
䡲 Remove the battery from its packaging.
䡲 Grasp the device firmly and locate the cover
release latch.
䡲 Place your fingernail in the opening and firmly
“pop” the cover off the device (similar to a soda
can).
2 1A. Setting Up Service
䡲 Insert the battery into the opening in the back of
the device, making sure the connectors align.
Gently press down to secure the battery.
䡲 Position the battery cover over the battery
compartment and press down until you hear a
click.
2. Press and hold to turn the it on.
䡲 If your device is activated, it will turn on, search for
Sprint service, and enter standby mode.
Setting Up Service
3. Make your first call.
䡲 Press to access the Home screen and
touch to access the onscreen keypad.
䡲 Use the onscreen keypad to enter a phone
number and touch .
● If your device is in PowerSave mode, press
or to reactivate the screen.
1A. Setting Up Service 3
WARNING: If your device has a touchscreen display,
Unlock Screen
please note that a touchscreen responds best to
a light touch from the pad of your finger. Using
excessive force or a metallic object when
pressing on the touchscreen may damage the
tempered glass surface and void the warranty.
See “4B. Manufacturer’s Warranty” on page 247.
Note: Your device’s battery should have enough charge for
your device to turn on and find a signal, but you should
fully charge your battery as soon as possible.
Unlocking Your Device Screen
䊳 To unlock your device from this screen, touch and
drag the lock icon up or slide the QWERTY
keyboard out.
4 1A. Setting Up Service
Activating Your Device
䢇 If you purchased your device at a Sprint Store, it is
probably activated and ready to use.
䢇 If you received your device in the mail and it is for a new
Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation,
make a phone call.
䢇 If you received your device in the mail and you are
activating a new device for an existing number on your
account, (you’re swapping phones), you can activate
on your computer online or directly on your phone.
䡲 Activate on your computer:
● Go to sprint.com/activate and follow the
instructions.
䡲 Activate on your phone:
Important: For security reasons, you will need your Sprint
1. Turn on your new phone. (Make sure the old one is
phone number and PIN to use this activation
method.
turned off.) Your phone will automatically attempt
Hands-Free Activation.
Note: Your phone will need to complete one hands-free
activation attempt before you can continue.
2. Ta p Activate to override auto-activation and start
the manual activation wizard.
Note: If you don’t override Hands-Free Activation, your phone
will attempt to auto activate five times. Wait for
appear on your screen. Tap
Activate.
Retry and then tap
Retry to
3. Follow the on-screen prompts to complete the
activation process.
4. After you have completed the wizard, make a
phone call to confirm your activation.
If your device is still not activated or you do not have
access to the Internet, contact Sprint Customer
Service at
1-888 -211-4727 for assistance.
Tip: Do not press while the device is being activated.
Pressing cancels the activation process.
Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing
other phone.
1-888- 211-4727 from any
1A. Setting Up Service 5
Setting Up Service
Setting Up Your Voicemail
Sprint Account Passwords
Your device automatically transfers all unanswered
calls to your voicemail, even if your device is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your device is activated.
Always use a password to protect against unauthorized
access.
1. From the phone standby mode, touch and
hold .
2. Follow the system prompts to:
䡲 Create your password.
䡲 Record your name announcement.
䡲 Record your greeting.
Note: Voicemail Password
Sprint strongly recommends that you create a
password when setting up your voicemail to protect
against unauthorized access. Without a password,
anyone who has access to your device is able to
access your voicemail messages.
For more information about using your Visual
Voicemail, see “Visual Voicemail” on page 160.
6 1A. Setting Up Service
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at
www.sprint.com.
Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 6 for more information on your
voicemail password.
Data Services Password
PQRS
With your Sprint device, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to
Service at
www.sprint.com or call Sprint Customer
1-888 -211-4727.
Getting Help
Managing Your Account
Online: www.sprint.com
䢇 Access your account information.
䢇 Check your minutes used (depending on your Sprint
service plan).
䢇 View and pay your bill.
䢇 Enroll in Sprint online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest Sprint phones.
䢇 View available Sprint service plans and options.
䢇 Learn more about data services and other products
like Sprint Picture Mail, games, ringers, screen
savers, and more.
From Your Sprint Phone Keypad
䢇 Tap to check minute usage
and account balance.
䢇 Tap to make a payment.
䢇 Tap to add a new line of
service, upgrade your phone, purchase accessories,
or access other account services.
䢇 Tap to access a summary of
your Sprint service plan or get answers to other
questions.
From Any Other Phone
䢇 Sprint Customer Service: 1-88 8-211-4727.
䢇 Business Customer Service: 1-800-927-2199.
1A. Setting Up Service 7
Setting Up Service
Sprint 411
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
䊳 Tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
䊳 Tap .
For more information or to see the latest in products
and services, visit us online at
8 1A. Setting Up Service
www.sprint.com.
Section 2
Your Device
⽧ Your Device (page 11)
2A. Device Basics
⽧ Viewing the Display Screen (page 15)
⽧ Turning Your Device On and Off (page 18)
⽧ Battery and Charger (page 19)
⽧ Device Function Keys (page 23)
⽧ Navigation and Customization (page 27)
⽧ Displaying Your Phone Number (page 44)
⽧ Entering Text Using the Onscreen Keyboards (page 44)
⽧ Entering Text Using the Android Keyboard (page 46)
⽧ Entering Text Using the Samsung Keypad (page 49)
⽧ Entering Text Using Swype (page 54)
⽧ Entering Text Using the QWERTY Keyboard (page 59)
⽧ Creating a Google Account (page 63)
10 2A. Device Basics
Tip: Device Software Upgrades – Updates to your device’s
software may become available from time to time. Sprint
will automatically upload critical updates to your device.
• You can also use the menu to manually check for
and download updates. Press
Settings > About phone > System updates >
Update Firmware
and download available updates.
or Update Android to search for
> and tap
Your Device
3. Display
Screen
9. External
Speaker
5. MENU Key
1. Proximity
Sensor
14. LED
2. Status Bar
Icons
4. HOME Key
8. Microphone
13. Self Camera
Lens
12. Light
Sensor
10. SEARCH Key
11. BACK Key
7. Flash
6. Camera
Lens
Portrait Mode
Key Functions
1. Proximity Sensor detects how close an object is to
the surface of the screen. This is typically used to
detect when your face is pressed up against the
screen, such as during a phone call.
䡲 While talking on the phone, the sensor detects
talk activity and locks the keypad to prevent
accidental key presses.
2. Status Bar Icons provide information about your
device’s status and options, such as signal
strength, wireless technology, roaming, ringer
setting, messaging, and battery charge.
3. Touchscreen Display displays all the information
needed to operate your device, such as the call
status, the Contacts list, and the date and time.
Also provides one-touch access to all of your
features and applications.
4. HOME Key returns you to the Home screen. Press
and hold to open the recently-used applications
window.
Device Basics
2A. Device Basics 11
5.
MENU Key allows you to access your device’s main
functions menu: Add, Wallpaper, Search,
Notifications, Edit, and Settings. While in a menu,
press to open a list of actions available from the
current screen or onscreen option.
䡲 During an active call, press to open additional call
options such as Contacts or Memo.
6. Camera Lens, as part of the built-in camera, this
5.0 megapixel camera lets you take pictures and
videos.
7. Flash, as part of the built-in camera, provides an
additional light source for pictures during low-light
conditions.
8. Microphone allows other callers to hear you clearly
when you are speaking to them.
9. External Speaker lets you hear the different ringers
and sounds. You can mute the ringer when
receiving incoming calls by pressing the volume
button. The speaker also lets you hear the caller’s
voice in speakerphone mode.
12 2A. Device Basics
10. SEARCH Key displays the Quick Search box that
can be used to search for a key term both on the
device and online. It’s the ultimate search field
(page 24).
䡲 For example, entering the word “Pa”, will display
any matching entries from your device’s Contacts
list, current device applications, online Android/
Google apps, or from any online Web page via
Google™ search.
䡲 Press and hold to launch Voice Search where you
can initiate a Google™ search by verbally entering
a text string. The device recognizes your spoken
words and initiates a Web search.
11. BACK Key returns you to the previous menu, closes
a dialog box, or exits an onscreen menu/option.
12. Light sensor lets you use the ambient light level to
adjust the screen brightness/contrast.
䡲 In a bright light condition (outdoors), the sensors
cause the device to increase the brightness and
contrast for better viewing.
䡲 In dim light conditions, the device increases the
screen brightness to compensate.
13. Self Camera Lens, for use with the Qik application,
take pictures while facing the screen, and allows
you to video conference.
14 . Front Indicator Light (LED) displays a device
notification, charging status, or alert.
15. Earpiece lets you hear the caller and automated
prompts.
16. Volume Button allows you to adjust the ringer
volume in standby mode, the voice volume during
a call, and media playback volume.
17. Camera Button lets you activate the camera and
camcorder and take pictures and videos.
18. Charger/Accessory Jack allows you to connect the
phone charger or a USB cable (included).
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
19. microSD Card Slot lets you use a microSD card to
expand the memory of your phone. (A 16GB
SDHC card comes preinstalled in your Epic 4G.)
15. Earpiece
16. Volume
Button
17. Camera
Button
18. Charger/Accessory
Jack
21. Power
Button
20. Headset Jack
19. microSD
Card Slot
2A. Device Basics 13
Device Basics
20.
Landscape
Mode
Headset Jack allows you to plug in an optional
headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
21. POWER Button lets you turn the device on or off,
or turn off the touchscreen display.
䡲 When the screen is turned off, press once to
return to Screen lock mode.
䡲 While the device is unlocked and not on an active
call, press and hold to display the Phone options
menu (Silent mode, Airplane mode, Power off).
Landscape Phone Features
1. QWERTY Keyboard provides an alphanumeric
character keyboard layout. Lets you enter numbers,
letters, and characters, as well as navigate within
menus.
2. Fn Key (Function) key lets you enter the
alternate character or symbol displayed on each
key on the QWERTY keyboard.
14 2A. Device Basics
2. Fn Key
3. Shift
Key
4. Smiley Key
1. QWERTY
Keyboard
5. Space Key
9. Delete Key
8. Function
7. Enter
6. Navigation Keys
Keys
Key
3. Shift Key lets you toggle alphabet characters
between mixed case, uppercase, and lowercase.
Character case remains as selected until the Shift
key is pressed again.
4. Smiley Key ( ) lets you access Smiley icons
(Emoticons).
5. Space Key lets you add spaces between words
and characters.
6. Navigation Keys allow you to navigate around your
device’s menu options while in Landscape mode.
7. Enter Key lets you enter additional lines of text.
8. Function Keys allows you to access your device’s
main functions while in Landscape mode (Menu
and Back on the left, Home and Search on the
right). These buttons function in the same manner
as those below the display screen.
9. Delete Key deletes characters from the display in
text entry mode.
Viewing the Display Screen
Your device’s display screen provides information
about your device’s status and options. This list
identifies the symbols you’ll see on your device’s
display screen:
Status Bar – Service Icons
Activation Not Completed – Your automatic
device activation process failed, please retry.
Signal Strength – Shows your current signal
strength. (More bars = stronger signal.)
No Service – Your device cannot find a usable
signal.
Airplane Mode On – Your device will not make or
receive calls, or provide data access. Local
applications are still available.
Roaming – Your device is “roaming” off the
Nationwide Sprint Network.
3G Available – Sprint 3G data service is active.
3G Communicating – Sprint 3G data service is
active and communicating. When active, the
icon is animated.
4G Service Available – Sprint 4G is turned on
and coverage is available.
4G Service Communicating – Sprint 4G is turned
on and coverage is available although your
signal is weak.
2A. Device Basics 15
Device Basics
Status Bar – Service Icons
4G Service Unavailable – There is no 4G
coverage currently unavailable. You are
disconnected from the 4G network. (See “4G
Services” on page 189.)
Status Bar – Status Icons
Call in Progress – A voice call is in progress.
Audio is routed through either the earpiece or
external speaker.
Bluetooth Call in Progress – A voice call is being
routed through a Bluetooth headset.
Missed Call – You have missed an incoming
call.
Call Muted – The device microphone has been
muted.
Speaker – Speakerphone feature is enabled.
Battery Strength – Shows your current battery
charge level. (Icon shown is fully charged.)
Battery Low – Shows your current battery
charge level is very low.
16 2A. Device Basics
Status Bar – Status Icons
Device Power Critical – Shows your current
battery only has five percent power remaining
and will immediately shutdown. Represented as
a blinking icon.
Bluetooth Active – Bluetooth technology is
active and enabled.
Bluetooth Connected – Bluetooth technology is
active and communicating with an external
device.
GPS Location On – Device location feature is on
and available for location-based services such
as GPS Navigation (see page 226).
GPS Communicating – Device location feature is
on and communicating.
Wi-Fi Connected – Wi-Fi is connected, active,
and communicating with a Wireless Access
Point (WAP).
Wi-Fi Connection Issue – Wi-Fi is active but there
is a communication issue with the target
Wireless Access Point (WAP).
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