Samsung QBN, QBR, QMN, QMR, QEN User Guide

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Smart Signage User Manual (Common Use)

This manual provides common information for all Smart Signage models regarding safety precautions, options to connect the product, and product features.

Series: QBN, QBR, QMN, QMR, QEN, OMN, OMN-D, OHN, OHN-DK, VMR-U, QPR-8K, QER, OMR, QHR

The colour and the appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.

© Samsung Electronics

Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than Samsung Electronics are property of their respective owners.

Table of contents

Before Using the Product

Safety Precautions

6

Safety symbols

6

Electricity and Safety

7

Installation

8

Operation

10

Cleaning

12

 

 

Storage and Maintenance

13

Preparations

Remote Control

14

Connecting and Using

a Source Device

Before Connecting

17

Pre-connection Checkpoints

17

 

 

Connecting to a PC

17

Connection Using an HDMI Cable

17

Connection Using an DP Cable

18

Connection Using a DVI Cable (Digital type)

18

Connection Using an HDMI-DVI Cable

19

Connecting an External Monitor

20

 

 

Connecting to a Video Device

21

Connection Using an HDMI Cable

21

Connection Using an HDMI-DVI Cable

21

 

 

Connecting to an Audio System

22

 

 

Connecting the LAN Cable

22

 

 

Changing the Input source

23

Source

23

Web Browser

24

Samsung Workspace or Remote Workspace

25

Multiple Display Control

Cable Connection

26

RS232C Cable

26

LAN Cable

27

Connection

29

Control Codes

30

 

 

Using MDC

37

MDC Programme Installation/Uninstallation 37

Player feature

Player

38

Viewing content

38

When content is running

39

Available menu

39

File Formats Compatible with Player

40

 

 

Schedule

45

 

 

Clone Product

46

 

 

ID Settings

47

Device ID

47

Device ID Auto Set

47

PC Connection Cable

47

 

 

Video Wall

48

Video Wall

48

Horizontal x Vertical

48

Screen Position

49

Format

49

 

 

Network Status

50

 

 

On/Off Timer

51

On Timer

51

Off Timer

52

Holiday Management

52

 

 

Ticker

53

 

 

URL Launcher

54

 

 

URL Launcher Settings

55

2

Table of contents

Screen Adjustment

Backlight / Brightness / Contrast /

56

Sharpness

 

 

Colour Temperature

57

 

 

Advanced Settings

58

Picture Enhancer

58

HDR+ Mode or HDR10+ Mode

58

Colour

58

Tint (G/R)

58

White Balance

59

White Balance Settings

59

Uniformity

59

Gamma

60

Contrast Enhancer

60

Black Tone

60

Flesh Tone

60

RGB Only Mode

60

Colour Space Settings

60

Input Signal Plus

61

Motion Lighting

61

 

 

Picture Options

62

Colour Tone

62

Digital Clean View

62

HDMI Black Level

62

Film Mode

62

Local Dimming

63

Dynamic Backlight

63

Apply Picture Settings

63

 

 

Picture Size Settings

64

Picture Size

64

Fit to screen

64

Zoom and Position

64

 

 

Reset Picture

65

OnScreen Display

Display Orientation

66

Onscreen Menu Orientation

66

Source Content Orientation

66

Aspect Ratio

66

 

 

Screen Protection

67

Auto Protection Time

67

Screen Burn Protection

67

 

 

Message Display

70

Source Info

70

No Signal Message

70

MDC Message

70

Download Status Message

70

 

 

Language

71

 

 

Reset OnScreen Display

71

Sound Adjustment

Sound Mode

72

 

 

Balance

73

 

 

Equaliser

73

 

 

HDMI Sound

73

 

 

Sound on Video Call

73

 

 

Digital Output Audio Format

73

 

 

Digital Output Audio Delay

74

 

 

Sound Output

74

 

 

Auto Volume

74

 

 

Reset Sound

74

Network

Network Status

75

 

 

Open Network Settings

75

Network Type

75

Network Settings (Wired)

76

Network Settings (Wireless)

78

Use WPS

80

3

Table of contents

IPv6

80

 

 

IPv6 Status

80

 

 

Server Network Settings

81

Connect to server

81

MagicInfo Mode

81

Server Access

81

FTP Mode

81

Proxy server

81

 

 

Device Name

81

System

Accessibility

82

High Contrast

82

Enlarge

82

 

 

Start Setup

83

 

 

Touch Control

84

Touch Control

84

Admin Menu Lock

84

Device to Control

84

Time

85

Clock Set

85

NTP Settings

85

DST

85

Power On Delay

85

 

 

Auto Source Switching

86

Auto Source Switching

86

Primary Source Recovery

86

Primary Source

86

Secondary Source

86

Default Input

86

 

 

Power Control

87

Auto Power On

87

PC module power

87

Max. Power Saving

87

Standby Control

88

Network Standby

88

Power Button

88

 

 

Eco Solution

89

Brightness Limit

89

Energy Saving Mode

89

Eco Sensor

89

Screen Lamp Schedule

90

No Signal Power Off

90

Auto Power Off

90

Temperature Control

91

 

 

Fan and Temperature

92

Fan Control

92

Fan Speed Setting

92

Outdoor Mode

92

 

 

Fan Settings

92

Fan Control

92

Fan Speed Setting

92

 

 

External Device Manager

93

Input Device Manager

93

Device Connection Manager

94

 

 

Play via

95

 

 

Change PIN

95

 

 

Security

96

Safety Lock On

96

Button Lock

96

USB Auto Play Lock

97

Mobile Connection Lock

97

Remote Management

97

Secured Protocol

97

Network Lock

97

USB Lock

97

Certificate Manager or WPA Certificate

98

Manager

4

Table of contents

General

99

Smart Security

99

Anynet+ (HDMI-CEC)

99

HDMI Hot Plug

101

Custom Logo

101

Game Mode

102

DICOM Simulation Mode

102

Empty Storage

102

 

 

Frame Alignment

103

 

 

Reset System

103

Support

Software Update

104

Update Now

104

 

 

Contact Samsung

104

 

 

Terms & Conditions or Terms & Policy

104

 

 

Reset All

105

Troubleshooting Guide

Requirements Before Contacting Samsung

 

Customer Service Centre

106

Testing the Product

106

Checking the Resolution and Frequency

106

Check the followings.

107

Appendix

Responsibility for the Pay Service (Cost to

 

Customers)

113

Not a product defect

113

A Product damage caused by customer's

 

fault

113

Others

113

 

 

Prevention of Afterimage Burn-in

114

What is afterimage burn-in?

114

Recommended prevention practices

114

5

Chapter 01

Before Using the Product

Safety Precautions

The following safety instructions are to ensure your personal safety and prevent property damage. Please read the following to ensure the proper use of the product.

Safety symbols

Symbol

Name

Meaning

 

 

 

 

Warning

A serious or fatal injury may result if instructions are not followed.

 

 

 

 

Caution

Personal injury or damage to properties may result if instructions

 

are not followed.

 

 

 

 

 

 

Prohibition

Do NOT attempt.

 

 

 

 

Instruction

Follow directions.

 

 

 

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

 

This symbol indicates that high

 

 

 

 

 

 

 

 

 

voltage is present inside. It is

 

 

 

 

 

 

 

AC voltage: Rated voltage marked

 

dangerous to make any kind of

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

with this symbol is AC voltage.

 

contact with any internal part of this

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

product.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This symbol indicates that this

 

 

 

 

 

 

 

 

 

product has included important

 

 

 

 

 

 

 

DC voltage: Rated voltage marked

 

literature concerning operation and

 

 

 

 

 

 

 

with this symbol is DC voltage.

 

 

 

 

 

 

 

 

 

maintenance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Class II product: This symbol indicates

 

 

 

 

 

 

 

 

 

that a safety connection to electrical

 

 

 

 

 

 

 

Caution. Consult instructions for use:

 

earth (ground) is not required. If this

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This symbol instructs the user to

 

symbol is not present on a product

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

consult the user manual for further

 

with a mains lead, the product

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

safety related information.

 

MUST have a reliable connection to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

protective earth (ground).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

Electricity and Safety

"" The following images are for reference only. Real-life situations may differ from what is shown in the images.

Warning

Do not touch the power plug with wet hands.

Otherwise, an electric shock may result.

Do not bend or pull the power cable with force. Be careful not to leave the power cable under a heavy object.

Product failure, an electric shock or fire may result from a damaged cable.

Do not connect multiple products to a single power socket.

Overheated power sockets may cause a fire.

Insert the power plug all the way in so it is not loose.

An unsecure connection may cause a fire.

Clean any dust around the pins of the power plug or the power socket with a dry cloth.

A fire may result.

Connect the power plug to a grounded power socket. (Except for devices that do not provide grounding)

An electric shock or injury may result.

Do not use a damaged power plug or a loose power socket.

An electric shock or fire may result.

7

Caution

Hold the plug when disconnecting the power cable from the power socket.

An electric shock or fire may result.

When connecting the power plug to the port, be sure to connect it completely.

If the power plug is not completely connected to the port, the plug may be unexpectedly disconnected, or there is a risk of overheating due to overcurrent, leading to safety accidents.

Only use the power cable provided with your product by Samsung. Do not use the power cable with other products.

An electric shock or fire may result.

Keep the power socket where the power cord is connected unobstructed.

When a problem occurs with the product, the power cord must be unplugged to completely cut off power to the product. Note that the product is not completely powered down by using only the power button on the remote.

Do not disconnect the power cable while the product is being used.

The product may become damaged by an electric shock.

Installation

Warning

Before moving the product, turn off the power switch and disconnect the power cable and all other connected cables.

Damage to the cable may cause a fire or electric shock.

When installing the product, keep it at a distance from the wall so that it is well ventilated.

An increased internal temperature may cause a fire.

Do not install the product in a poorly ventilated space such as bookcase or closet.

An increased internal temperature may cause a fire.

Keep the plastic packaging out of the reach of children.

Children's misuse of the plastic packaging may cause suffocation.

Do not install the power cable (DC power supply) and the product near heat sources.

(Candles, mosquito repellents, cigarettes, sprays, heating devices, places exposed to direct sunlight(Except for Outdoor products), and more)

8

When installing the product, fix it firmly so that it does not fall.

If the product is not fixed firmly and a child touches the product while playing, the product may fall, causing damage to the product or injury to the child.

Do not install the product in a kitchen or near a kitchen counter.

Edible oil or oil vapor can damage or deform the product.

Have a technician install the wall-mount hanger.

Installation by an unqualified person can result in an injury. Only use approved cabinets.

If the product is installed in an unusual location, the surrounding environment may cause a serious quality problem. Therefore, be sure to contact Samsung Customer Service Centre before installation.

(Places where many fine dusts are generated, places where chemicals are used, places with too high or low temperatures, places with a lot of moisture or water, transportation equipment such as vehicles, airports and stations used continuously for a long time, and more)

Caution

Do not drop the product while moving.

The product may fall, causing personal injury or product damage.

Do not lay down the product on its front.

The screen may become damaged.

Prolonged exposure to direct sunlight may discolour the surface of the screen display.

"" Except for Outdoor products

9

Operation

Warning

If the product generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your Samsung

Customer Service Centre.

An electric shock or fire may result.

Keep the remote control batteries and the small accessories out of the reach of children. Ensure children do not swallow any of them.

If children have had the battery in their mouths, consult your doctor immediately.

If the product is dropped or its appearance is damaged, turn off the power switch and disconnect the power cord. Then contact Samsung Customer Service Centre.

Continued use can result in an electric shock or a fire.

Do not move the product by pulling the power cord or any cable.

Product failure, an electric shock or fire may result from a damaged cable.

Ensure the vents are not blocked by tablecloths or curtains.

An increased internal temperature may cause a fire.

Do not apply an impact to the product.

•• The screen display may be damaged.

•• An electric shock or fire may result.

Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).

•• If foreign substances enter the product, be sure to power off the product and disconnect the power cord. Then contact Samsung Customer Service Centre.

•• Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

"" Except for Full Outdoor products(OH* series)

•• If foreign substances such as water enter the product, be sure to disconnect the power cord. Then contact Samsung Customer Service Centre.

•• Product failure, an electric shock or fire may result.

During a lightning or thunderstorm, power off the product and disconnect the power cord.

An electric shock or fire may result.

Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.

10

Do not hang on or climb on the product.

•• The product may fall, causing personal injury or even death.

•• Be especially careful that children do not hang on or climb on the product.

While the power plug is plugged into a power socket, do not insert a chopstick or other conductor into a remaining power socket. Also, after disconnecting the power plug from the power socket, do not touch the pins of the plug immediately.

Otherwise, an electric shock may result.

There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.

•• Contact Samsung Customer Service Centre for repairs.

•• An electric shock or fire may result.

If a gas leakage is found, do not touch the product or the power plug, and ventilate the room immediately.

Sparks can cause an explosion or fire.

Do not use humidifiers or stoves around the product.

An electric shock or fire may result.

Caution

Insert each battery so that its polarity (+, –) is correct.

If the polarity is not correct, the battery may rupture or the internal fluid may leak, causing contamination and damage to the surroundings, fire, or personal injury.

Do not place heavy objects on the product.

Product failure or personal injury may result.

When you do not use the product for a long time due to vacation or other reason, disconnect the power cord from the power socket.

Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

Use the product at the recommended resolution and frequency.

Your eyesight may deteriorate.

The batteries (and rechargeable batteries) are not ordinary refuse and must be returned for recycling purposes. The customer is responsible for returning the used or rechargeable batteries for recycling.

The customer can return used or rechargeable batteries to a nearby public recycling centre or to a store selling the same type of the battery or rechargeable battery.

Rest your eyes for more than 5 minutes for every1 hour of product use.

Eye fatigue will be relieved.

Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

When you do not use the product for a long time, activate power-saving mode or set the screen saver to moving-picture mode.

Do not use or keep combustible spray or an inflammable substance near the product.

An explosion or fire may result.

11

Use only the specified standardised batteries, and do not use a new battery and a used battery at the same time.

Otherwise, the batteries may be damaged or cause fire, personal injury or damage due to a leakage of the internal liquid.

Do not watch the product screen too closely and continuously for a long time.

Your eyesight may deteriorate.

Do not lift or move the product when it is in operation.

Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

When using headphones or earphones, do not turn the volume too high or use them for a long time.

Damage to your hearing may result.

Cleaning

Warning

Do not spray water or cleaner directly on the product.

•• The product’s surface may be damaged, or the markings may be erased.

•• An electric shock or fire may result.

"" Except for Full Outdoor products(OH* series)

Caution

When cleaning, be sure to disconnect the power plug and wipe gently with a soft and dry cloth such as superfine fibers or cotton flannels to prevent scratches.

The product's surface may be damaged, or the markings may be erased.

Be sure to use a soft and dry cloth such as superfine fibers or cotton flannels because the surface of the product and the screen display are vulnerable to scratches.

The product's surface or the screen display can be easily scratched with foreign substances.

Do not apply chemicals containing alcohol, solvent, or surfactant such as wax, benzene, thinner, pesticide, air freshener, lubricant, or cleaner to the product.

The product's exterior may be discoloured or cracked, the surface of the panel may be peeled off, or the markings may be erased.

12

Storage and Maintenance

Cleaning the exterior and display

Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth.

1

2

3

Precautions

Do not scratch the screen with nails or sharp objects. Scratches may leave marks or damage the product.

Do not spray water directly on any part of the product. Product failure, an electric shock or fire may result from water that enters the product.

"" Except for Full Outdoor products(OH* series)

Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-coloured stains on the product.

•• Removing a sticker attached on the screen may leave residues. Clean the residues before watching the screen.

•• Do not strongly press and rub the product. Damage to the product may result.

•• Do not wipe the screen with chemicals. Product failure may result.

•• Contact Samsung Customer Service Centre if the inside of the product needs cleaning (service fee will be charged).

•• We recommend wearing clean gloves when touching the front panel instead of bare hands.

13

Chapter 02

Preparations

Remote Control

"" Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. "" A button without a description in the image below is not supported on the product.

Power on the product.

Power off the product.

Number buttons

Use to enter a PIN, enter a Date, etc. "" Remote control button functions may differ for different products.

14

Samsung QBN, QBR, QMN, QMR, QEN User Guide

Adjust the volume.

Change the input source.

Display or hide the onscreen display.

A shortcut button to Home screen (MagicInfo or URL Launcher).

Quickly select frequently used functions by pressing it while a content is playing.

Return to the previous menu.

It sets safe lock function.

Press the SET button and enter a device ID using numeric buttons. Control the product using the remote control.

Cancel a value that has been set using the SET button and control all connected products using the remote control.

Mute the sound.

•• Unmuting the sound: Press MUTE again or press the volume control(+ VOL -) button.

Use this hotkey to directly access MagicInfo.

"" This hotkey is available when a network box is connected. You can purchase a network box separately.

"" This function may not be supported depending on the model.

Display information about the current input source.

Move to the upper, lower, left or right menu, or adjust an option's setting.

Confirm a menu selection. Exit the current menu.

Select from the connected external devices.

"" Some models may not support all port types.

"" Remote control button functions may differ for different products.

15

To place batteries in the remote control (AAA x 2)

"" Remove batteries when the remote control is not to be used for an extended period of time.

16

Chapter 03

Connecting and Using a Source Device

Before Connecting

Pre-connection Checkpoints

"" Refer to the user guide for the source device you want to connect with. The number and location of ports available on the source device may vary.

"" Do not connect the power cable until all connections are completed. Connecting the power cable during connection may damage the product.

"" Check the types of ports at the back of the product you want to connect. "" We recommend using authorised cables for HDMI or DP cable connections.

Connecting to a PC

•• Do not connect the power cable before connecting all other cables.

Ensure you connect a source device first before connecting the power cable.

•• A PC can be connected to the product in a variety of ways. Select a connection method suitable for your PC.

Connection Using an HDMI Cable

"" Connecting parts may differ in different products.

HDMI IN

17

Connection Using an DP Cable

"" Connecting parts may differ in different products.

DP IN

Connection Using a DVI Cable (Digital type)

"" Connecting parts may differ in different products.

DVI/MAGICINFO IN

•• Precautions for using DP

"" Some graphics cards that are not compliant with the DP standard may prevent the Windows Booting/Bios screen from being displayed when the product is in power-saving mode. If this is the case, make sure to turn on the product first before turning on your PC.

"" Using a DP cable that is not VESA compliant may cause the product to function improperly. Samsung Electronics shall not be held responsible for any issues from using a cable that is not VESA compliant.

Make sure to use a DP cable that is VESA compliant.

"" To use the optimal resolution (3840 x 2160 @ 60Hz) when the input source is DisplayPort, using a DP cable shorter than 5m is recommended.

"" Disabling power-saving mode when the input source is DisplayPort may import new resolution information and reset the task window size or location.

DVI/HDMI AUDIO IN

DVI/MAGICINFO IN

HDMI

"" You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter. Audio is not available if the DVI port on the product is connected to the HDMI port on the PC using a DVI-HDMI adapter.

18

Connection Using an HDMI-DVI Cable

"" Connecting parts may differ in different products.

After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the settings as shown below to enable the video and audio from the computer.

•• Sound → set HDMI Sound to PC(DVI)

•• System General → set HDMI Hot Plug to Off

HDMI IN

DVI/HDMI AUDIO IN

19

Connecting an External Monitor

•• Do not connect the power cable before connecting all other cables.

Ensure you connect a source device first before connecting the power cable.

"" Only the ports that are marked as DAISY CHAIN are supported. Connecting parts may differ in different products. "" Use a cable shorter than 10 feet (3m) to get the best UHD content viewing quality.

"" Maximum loopouts: Up to 4 are supported if HDCP 2.2 is supported, up to 7 if HDCP 1.4 is supported, and up to 9 if HDCP is not supported. "" Setting Anynet+ (HDMI-CEC) to On while using a daisy chain connection may cause malfunction.

PC

Monitor1

Monitor 2

Monitor 3

Monitor 4

 

 

 

 

 

 

DPIN

HDMIOUT

 

HDMIIN

HDMIOUT

 

HDMIIN

HDMIOUT

 

HDMIIN

HDMIOUT

 

 

 

 

 

 

(DAISYCHAININ)

(DAISYCHAINOUT)

 

(DAISYCHAININ)

(DAISYCHAINOUT)

 

(DAISYCHAININ)

(DAISYCHAINOUT)

 

(DAISYCHAININ)

(DAISYCHAINOUT)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HDMIIN

HDMIOUT

 

HDMIIN

HDMIOUT

 

HDMIIN

HDMIOUT

 

HDMIIN

HDMIOUT

 

 

 

 

(DAISYCHAININ)

(DAISYCHAINOUT)

 

(DAISYCHAININ)

(DAISYCHAINOUT)

 

(DAISYCHAININ)

(DAISYCHAINOUT)

 

(DAISYCHAININ)

(DAISYCHAINOUT)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20

Connecting to a Video Device

•• Do not connect the power cable before connecting all other cables.

Ensure you connect a source device first before connecting the power cable.

•• You can connect a video device to the product using a cable.

"" Press the SOURCE button on the remote control to change the source.

Using an HDMI Cable or HDMI to DVI Cable

•• An HDMI cable supports digital video and audio signals, and does not require an audio cable.

•• The picture may not display normally (if at all) or the audio may not work if an external device that uses an older version of HDMI mode is connected to the product. If such a problem occurs, ask the manufacturer of the external device about the HDMI version and, if out of date, request an upgrade.

•• Be sure to use an HDMI cable with a thickness of 14 mm or less.

•• Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a connection error may occur.

•• A basic high-speed HDMI cable or one with ethernet is recommended. This product does not support the ethernet function via HDMI.

Connection Using an HDMI Cable

"" Connecting parts may differ in different products.

HDMI IN

Connection Using an HDMI-DVI Cable

"" Connecting parts may differ in different products.

•• Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable. To resolve this, additionally connect an audio cable to the audio ports on the product and video device.

•• After connecting a video device to the product with an HDMI-DVI cable, make sure to configure the settings as shown below to enable the video and audio from the video device. You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter.

––Sound → set HDMI Sound to AV(HDMI)

––System General → set HDMI Hot Plug to On

"" Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p. "" UHD-enabled models can support up to UHD 30 Hz.

"" Make sure to connect the same colour connectors together. (white to white, red to red, etc.)

HDMI IN

DVI/HDMI AUDIO IN

DVI/MAGICINFO IN

HDMI

21

Connecting to an Audio System

"" Connecting parts may differ in different products.

"" Make sure to connect the same colour connectors together. (white to white, red to red, etc.)

AUDIO OUT

Connecting the LAN Cable

"" Connecting parts may differ in different products.

RJ45(LAN IN, LAN OUT)

•• Use Cat7(*STP Type) cable for the connection. (10/100 Mbps) *Shielded Twist Pair

22

Changing the Input source

Source

SOURCE

Source

MagicInfo S

Web Browser

Screen Mirroring SamsungWorkspace

HDMI1

HDMI 2

DisplayPort

 

 

 

 

 

"" The displayed image may differ depending on the model.

Source allows you to select a variety of sources and change source device names.

You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source.

"" The input source can also be changed by using the SOURCE button on the remote control.

"" The screen may not display correctly if an incorrect source is selected for the source device you want to convert to.

Edit

SOURCE →uEdit →ENTER E

Edit the name and device type of a connected external device.

•• The list can include the following source devices. Source devices on the list differ depending on the selected source.

HDMI 1 / HDMI 2 / DisplayPort / DVI / Cable Box / Game Console / PC / Blu-ray player

"" Available source devices may vary depending on the product.

•• You cannot edit the following sources.

MagicInfo S / URL Launcher / Web Browser / Screen Mirroring / Samsung Workspace

"" Menu items may vary depending on the model.

23

Web Browser

SOURCE → Web Browser → ENTER E

"" Connect the network to access the Internet from the product like accessing the Internet from a computer.

Settings

SOURCE → Web Browser uSettings → ENTER E

Refresh Interval

Set the time for the web browser to wait before returning to the home page.

•• Off / 5 min / 10 min / 15 min / 30 min

Zoom

Set the zoom scale to apply when the web browser is refreshed.

•• 50% / 75% / 100% / 125% / 150% / 200% / 300%

Home Page

Set the website to display when the web browser is refreshed.

•• Samsung Display / Custom

Custom

Enter the URL to set as the home page.

•• Enter URL

"" Available only when Home Page is set to Custom.

Advanced Settings

General

 

If the browser tabs, menu or toolbar are not used for a while,

Hide Tabs and Toolbar

they will automatically disappear. To make them appear again,

automatically

move the pointer or focus to the top of the screen.

 

 

•• Use / Do not use

 

 

Hide Cursor in Touch Mode

Hide the cursor to prevent interference with touch operation.

•• Use / Do not use

 

 

 

Make your browsing experience more pleasant by blocking pop-

Pop-up Blocker

up windows.

 

•• Use / Do not use

 

 

Proxy Server

Configure a proxy server for the web browser.

•• Use / Do not use

 

 

 

Reset Settings

All your customised Web Browser settings will be reset to their

default values. Your bookmarks and history won't be affected.

 

 

 

Search Engine

If you enter a keyword in the URL/keyword input field, Web Browser will open the Search Results page. Choose the search engine you want to use.

•• Google / Bing

24

Privacy & Security

Do Not Track

Ask websites not to track you.

•• Use / Do not use

 

 

 

Delete History

Delete your entire browsing history.

 

 

JavaScript

Allow all sites to run JavaScript for a better browsing experience.

•• Use / Do not use

 

 

 

Delete browsing data

Delete all browsing data such as cookies, cached images and

data. Your bookmarks and history won't be affected.

 

 

 

 

 

Encoding

 

 

 

 

Choose an encoding method for web pages. The current setting

Encoding

is Auto.

 

•• Auto / Manual (Current : Unicode)

 

 

About

Display the current version of Web Browser.

Samsung Workspace or Remote Workspace

"" This function may not be supported depending on the model. "" Make sure that the product is connected to the network.

"" Be sure to connect your keyboard and mouse before starting this function.

Samsung Workspace

SOURCE → Samsung Workspace → ENTER E

Access to remote PC and your work resources with this function.

•• Remote PC: This function allows you to connect your product to a remote PC or a cloud server.

"" Only PCs or Cloud Servers running on macOS/Windows 7 Pro or newer are supported.

•• Office 365: Provides access to Office 365 features from Microsoft.

•• VMware Horizon: Provides access to VMware Horizon to businesses operating the VMware infrastructure with a Horizon account.

Remote Workspace

SOURCE → Remote Workspace → ENTER E

This function allows you to connect your product to a remote PC or a cloud server.

Enter the address of the PC or cloud server you want to connect to. Then, follow the on-screen instructions.

"" Only PCs or Cloud Servers running on Windows 7 Pro or newer are supported.

25

Chapter 04

Multiple Display Control

Control multiple display devices connected to a PC simultaneously.

Cable Connection

RS232C Cable

Interface

RS232C (9 pins)

 

 

Pin

TxD (No.2), RxD (No.3), GND (No.5)

 

 

Bit rate

9600 bps

 

 

Data bits

8 bit

 

 

Parity

None

 

 

Stop bit

1 bit

 

 

Flow control

None

 

 

Maximum length

15 m (only shielded type)

 

 

•• Pin assignment

1 2 3 4 5

6 7 8 9

<Male type>

Pin Signal

1Detect data carrier

2Received data

3Transmitted data

4Prepare data terminal

5Signal ground

5 4 3 2 1

9 8 7 6

<Female type>

Pin Signal

6Prepare data set

7Send request

8Clear to send

9Ring indicator

26

••

RS232C cable

 

 

Connector: 9-Pin D-Sub to Stereo Cable

 

 

 

3

6

1

2

 

 

1

 

 

 

 

 

 

-P2-

9 -P1-

5

 

 

 

 

 

-P1-

 

 

-P1-

-P2-

 

-P2-

 

 

Rx

3

1

Tx

STEREO

Male type

Tx

2

2

Rx

PLUG

 

 

Gnd

5

3

Gnd

(3.5ø)

LAN Cable

•• Pin assignment

1 2 3 4 5 6 7 8

Pin No

Standard Colour

Signal

 

 

 

1

White and orange

TX+

 

 

 

2

Orange

TX-

 

 

 

3

White and green

RX+

 

 

 

4

Blue

NC

 

 

 

5

White and blue

NC

 

 

 

6

Green

RX-

 

 

 

7

White and brown

NC

 

 

 

8

Brown

NC

 

 

 

27

•• Connector : RJ45

Direct LAN cable (PC to HUB)

 

HUB

P2

P1

P1

P2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Signal

P1

P2

 

Signal

 

 

 

 

 

 

 

 

 

TX+

1

 

 

1

 

TX+

 

 

 

 

 

 

 

 

 

 

 

 

 

TX-

2

 

 

2

 

TX-

 

 

 

 

 

 

 

 

 

 

 

 

 

RX+

3

 

 

3

 

RX+

 

 

 

 

 

 

 

 

 

 

 

 

 

RX-

6

 

 

6

 

RX-

 

 

 

 

 

 

 

 

 

 

 

 

 

Cross LAN cable (PC to LFD)

P1

 

P2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Signal

P1

 

P2

Signal

 

 

 

 

 

TX+

1

 

3

RX+

 

 

 

 

 

 

TX-

2

 

6

RX-

 

 

 

 

 

 

RX+

3

 

1

TX+

 

 

 

 

 

 

RX-

6

 

2

TX-

 

 

 

 

 

 

28

Connection

"" Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product.

"" Connecting parts may differ depending on the model.

•• Connection 1

PC

Monitor1

Monitor 2

Monitor 3

Monitor 4

RS232C IN RS232C OUT

RS232C IN RS232C OUT

RS232C IN RS232C OUT

RS232C IN RS232C OUT

•• Connection 2

 

 

 

 

 

 

 

 

 

 

PC

 

 

Monitor1

 

 

 

 

Monitor 2

Monitor 3

5

4

3

2

1

 

 

RJ45(LAN IN)

 

 

 

RJ45

RJ45(LAN IN)

RJ45(LAN IN)

•• Connection 3

PC

Monitor1

Monitor 2

Monitor 3

Monitor 4

RJ45

RJ45(LAN IN) RS232C OUT

RS232C IN RS232C OUT

RS232C IN RS232C OUT

RS232C IN RS232C OUT

•• Connection 4

"" This option is only available for models that have LAN IN and LAN OUT ports.

PC

Monitor1

Monitor 2

Monitor 3

Monitor 4

RJ45

LAN IN

LAN OUT

LAN IN

LAN OUT

LAN IN

LAN OUT

LAN IN

LAN OUT

29

Control Codes

Viewing control state (Get control command)

Header

Command

ID

Data length

Checksum

 

 

 

0xAA

Command type

0

 

 

 

 

 

 

 

Controlling (Set control command)

Header

Command

ID

Data length

Data

Checksum

 

 

 

 

0xAA

Command type

1

Value

 

 

 

 

 

 

 

 

Command

No.

Command type

Command

Value range

 

 

 

 

1

Power control

0x11

0~1

 

 

 

 

2

Volume control

0x12

0~100

 

 

 

 

3

Input source control

0x14

-

 

 

 

 

4

Screen size control

0x19

0~255

 

 

 

 

5

Video wall mode control

0x5C

0~1

 

 

 

 

6

Safety Lock

0x5D

0~1

 

 

 

 

7

Video Wall On

0x84

0~1

 

 

 

 

8

Video Wall User Control

0x89

-

 

 

 

 

•• All communications take place in hexadecimals. The checksum is calculated by adding up all values except the header. If a checksum adds up to be more than 2 digits as shown below (11+FF+01+01=112), the first digit is removed.

E.g. Power On & ID=0

Header

Command

ID

Data length

Data 1

Checksum

 

 

 

 

0xAA

0x11

1

"Power"

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Header

Command

ID

Data length

Data 1

12

 

 

 

 

 

 

 

 

0xAA

0x11

 

1

1

 

 

 

 

 

 

 

•• To control all devices connected by a serial cable simultaneously irrespective of IDs, set the ID as "0xFE" and transmit commands. Commands will be executed by each device but ACK will not respond.

30

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