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TRADEMARKS
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In addition, product names mentioned in this document may be trademarks and/or registered trademarks of
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WEEE SYMBOL INFORMATION
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at
the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal,
please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material
resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for
details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product
should not be mixed with other commercial wastes for disposal.
EEE Yönetmeliğine Uygundur (This EEE is compliant with RoHS)
This manual should be read and used as a guideline for properly installing and operating the product.
This manual may be changed for the system improvement, standardization and other technical reasons without prior
notice.
If you need updated manuals or have any questions concerning the contents of the manuals, contact our Document
This document introduces product overview, Hardware configuration, Specification and
functions of OfficeServ 7070, which are required to understand OfficeServ 7070 system.
Document Content and Organization
OfficeServ 7070 System Description
This document consists of four Chapters, one Annex and Abbreviations.
CHAPTER 1. Overview of OfficeServ 7070
Describes the features and the main functions of OfficeServ 7070 over all and introduces
system configuration and interface programming.
CHAPTER 2. Hardware of OfficeServ 7070
Introduces Hardware features, cabinet composition, boards by functions and configuration
of OfficeServ 7070. In addition, this chapter describes various stations, wireless equipment
and additional equipment available for OfficeServ 7070.
CHAPTER 3. Specification of OfficeServ 7070
Introduces the detailed standards, such as system capacity, electrical standards, power
standards, ring and tone, equipment specification, of OfficeServ 7070.
CHAPTER 4. Functions of OfficeServ 7070
Describes Call, VoIP, Data, Voice Mail (VM), and Web and System management functions
provided by OfficeServ 7070.
ANNEX A. Open Software Announcement
This chapter describes open software used in this product and the open software license
agreements.
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EDITION
DATE OF ISSUE
REMARKS
00
03. 2009.
First Draft
01
04. 2009.
Added Turkey RoHS announcement
02
07. 2009.
Added Modem board description
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Conventions
The following types of paragraphs contain special information that must be carefully read
and thoroughly understood. Such information may or may not be enclosed in a rectangular
box, separating it from the main text, but is always preceded by an icon and/or a bold title.
CAUTION Provides information or instructions that the reader should follow in order to avoid
a service failure or damage to the system.
NOTE
Indicates additional information as a reference.
Reference
OfficeServ 7070 Installation Manual
This manual describes the prerequisite for the installation of the OfficeServ 7070 system as
well as how to install, inspect and operate the system.
Purpose ...................................................................................................................................................... I
Document Content and Organization ....................................................................................................... I
Conventions ............................................................................................................................................... II
Reference .................................................................................................................................................. II
Revision History ........................................................................................................................................ II
CHAPTER 1. Overview of OfficeServ 7070 1-1
1.1 Introduction to System .......................................................................................................... 1-1
1.1.1 Main Functions ......................................................................................................................... 1-1
1.1.2 System Architecture ................................................................................................................. 1-3
1.2 Interfaces between VoIP Components ................................................................................. 1-5
4.3.4 Voice Mail Features ............................................................................................................... 4-11
4.3.5 Administration Features ......................................................................................................... 4-20
4.3.6 Voice Form Questionnaire Features ..................................................................................... 4-21
4.3.7 E-mail Gate Way Function ..................................................................................................... 4-22
4.3.8 Simple Auto Relay Function .................................................................................................. 4-22
4.4 Web Management ................................................................................................................ 4-23
4.4.1 Web Management Function .................................................................................................. 4-23
ANNEX A. Open Software Announcement A-1
ABBREVIATION I
4 ~ E ............................................................................................................................................................ I
I ~ T ............................................................................................................................................................ II
U ~ W ........................................................................................................................................................ III
This chapter describes the features and the main functions of OfficeServ 7070 overall and
introduces system structure, interface and programming.
1.1 Introduction to System
OfficeServ 7070 is the most proper communication product for small or medium size
offices. Users can enjoy various phone functions and applications at the various platforms
such as digital phones, IP phones, and mobile phones.
1.1.1 Main Functions
Main functions and features of OfficeServ 7070 are as follows:
Integrated Communication Environment
OfficeServ 7070 provides the VoIP service by using Local Area Network (LAN) modules
as well as the voice call function. Users can conveniently communicate by using
wireless/wired integration platforms (Telephones, PCs, Wireless Phones and peripherals)
function.
Next Generation Platform
The OfficeServ 7070 provides, through an IP-based feature server, a pure IP solution where
the mail server, Session Initiation Protocol (SIP) server and Voice Messaging System
(VMS) function. The IP-based feature server uses the Linux platform and allows the user to
continually add the feature server modules to be provided in the future.
High Quality IP Phone Function
The OfficeServ 7070 separates the priorities and groupings of data and voice packets to
guarantee the following Quality of Service (QoS) in voice calls.
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Wireless LAN Service
OfficeServ 7070 provides the wireless LAN solution for wireless/wired complex service in
office zone. The data is separated from the voice, and the handoff and QoS functions are
supported using a base station (DUAL AP, Access Point) providing services. OfficeServ 7070
uses wireless LAN base station so that OfficeServ 7070 can serve wireless/wired voice/data
communication and internet access function. Also, an efficient and convenient working
environment can be made at any time or place because sophisticated mobile stations are
used for OfficeServ 7070.
A Variety of Application Solutions
OfficeServ 7070 offers a variety of application solutions such as OfficeServ News,
OfficeServ EasySet, Internet Call Center, R-NMS, Voice Mail System, Integrated Fax Server,
and Digital Integrated Recording Systems.
Integrated and Application Solution
- ‘Integrated’ means that OfficeServ 7070 system inter-works with an external
solution server and the system and the server operates as one integrated
function.
- For detailed information about how to use each application solution, refer to the
User’s Guide for each application.
Ease of Installation and Expandability
The OfficeServ 7070 has a single cabinet architecture and is installed on a wall.
Because of its attractive appearance, it looks good enough to install in an office.
The user can expand it by installing multiple service boards additionally into universal slots.
OfficeServ 7070 System Description/Ed.02OfficeServ 7070 System Description/Ed.02
OfficeServ 7070
PRM/4TRM
Ethernet
4DLM
4SL2
IP WAN
Soft Phone
VIDEO IP Phone
IP Phone
AP
WLAN
DGP
SLT
PSTN
1.1.2 System Architecture
The OfficeServ 7070 is composed of the basic cabinet, to be installed on a wall, and the
OfficeServ Feature server, to be installed in an external Linux server. The main part (Basic
Main Processor, Main Block) of the BMP board, which is the main control block, is
installed within the basic cabinet to manage the overall operations of the OfficeServ 7070
and perform the switching, signal processing, and terminal management functions.
In addition, the B8S part (Basic Main Processor, 8SLI Block) and E8S board (Extended
8SLI Board) are designed to allow the user to mount various option boards onto them.
The service configuration diagram of OfficeServ 7070 system is shown in the figure below:
Figure 1.1 Configuration of OfficeServ 7070 Service
Voice Trunk Part
The voice trunk part is composed of digital and analog trunks.
The PRI Module (PRM) provides the Primary Rate Interface (PRI) digital trunk function,
sending and receiving voices through a trunk and transmitting 64 kbps data packets per
channel. The 2BRM Module (2BRM) provides the Basic Rate Interface (BRI) digital trunk
function for T0 and S0 interfaces. The 4-Port Trunk Module (4TRM) provides the Polarity
Reverse Signal (PRS) and Caller ID (CID) Path functions within a board by default.
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Voice Station Part
The voice station part is composed of the Digital Line Interface (DLI), which is a digital
station, and the Subscriber Line Interface (SLI), which is an analog station, to provide
voice services. Depending on the number of ports and the combination of stations, multiple
station boards can be installed. A 4DLM board is used for a digital station and a 4SL2
board an analog station.
Board Abbreviation description
- BMP (MAIN): Basic Main Processor Board (Main)
- BMP (B8S): Basic Main Processor Board (Basic 8SLI)
- E8S: Extended 8 Port SLI Board
- PRM: PRI ISDN interface Module
- 4DLM: 4 Port DLI Module
- 4TRM: 4 Port Trunk Module
- 4SL2: 4 Port SLI Module
- 2BRM: BRI ISDN interface Module
Voice Application Service Part
The voice application module is composed of the Voice over Internet Protocol (VoIP),
which transmits voices to the data network, and the Wireless Local Area Network (WLAN),
which transmits voices wirelessly. The Media Gateway Interface (MGI) refers to the
application that converts voices to data, thus providing the VoIP function. The MGI is
supported by the processor by default without requiring any additional module.
Application Configuration
The OfficeServ 7070 has a commercial Linux platform server outside the cabinet and
provides the following application software. In contrast, OfficeServ Solution and
OfficeServ Admin are installed on a separate server.
SIP server
OfficeServ Solution (CTI, OfficeServ Operator)
OfficeServ Admin (Web Management, OfficeServ EasySet, System Manager)
OfficeServ 7070 System Description/Ed.02OfficeServ 7070 System Description/Ed.02
1.2 Interfaces between VoIP Components
OfficeServ 7070 provides various VoIP interfaces as follows:
VoIP Networking
SIP VoIP Gateway
SIP Server
System SIP UA (User Agent)
IP Telephone
Standard SIP Telephone
In view of signal processing, the interface interworking standards between VoIP components
are as follows:
Proprietary TCP Inter Process Communication (IPC)
SIP UA-to-UA
UA-to-Server
1.3 Programming
The Man Machine Communication (MMC) program can change the data value used for the
system operation program. The MMC program is categorized into three levels, which are
technician, operator, and subscriber. Depending on these levels, some MMCs can be
programmed by the subscribers while some MMCs cannot.
A password is required for technician level programming or operator level programming;
however, a password is not required for subscriber level programming.
Technician-Level Programming
All programs are programmable.
Programming can be made in any stations in OfficeServ system, but the programming can
be made only in a station at the same time.
Operator Level Program
The operator can program only the program specified in ‘Specification of Program 802
Operator Program Range’ by a technician. Programming can be made in any stations in the
tenant group, but the programming can be only made in a station at the same time.
This chapter introduces the hardware features, cabinet configuration, and board functions
and configuration of OfficeServ 7070 system. In addition, this chapter describes terminals,
wireless LAN equipment, and additional equipment available in OfficeServ 7070 system.
2.1 Features of Hardware
The H/W of OfficeServ 7070 has the following features:
Reliability
The materials and parts used for OfficeServ 7070 hardware are robust and satisfy the
mechanical and electric features required for communication systems.
The cabinet of OfficeServ 7070 complies with the industrial standards and is molded
plastics with flame retardant materials.
OfficeServ 7070 hardware does not generate poisonous or corrosive gas, which might
be harmful for human bodies or affect the system operation.
OfficeServ 7070 hardware has a failure-tolerance to protect the system from the
damage caused by over-voltage.
OfficeServ 7070 hardware is designed considering EMI characteristics.
Maintenance
OfficeServ 7070 hardware is designed to be maintained with ease and safety.
The OfficeServ 7070 is designed to be suitable for wall mounting.
Because the ports connected to the external are located in the front panel, the installation
and maintenance engineers can connect the cables conveniently.
There is a Light Emitting Diode (LED) at the front of each module indicating its
operation status and fault status, helping the operator to identify the status of the
system easily.
The electronic devices are designed not to be damaged by the external environment
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Fire Resistance and Heat Processing
OfficeServ 7070 hardware is made of fire-resistant materials and parts to protect the
hardware from fire. OfficeServ 7070 hardware is designed not to affect system
performance due to heat generated from inside of the system.
A specific heat-generated part of the hardware is blocked in order not to affect
temperature-sensitive components.
The parts installed into the modules are located on the basis of heat distribution.
A 60 mm cooling fan is installed, which makes the internal air flow out of the system.
OfficeServ 7070 System Description/Ed.02OfficeServ 7070 System Description/Ed.02
Part
Function
RUN LED
CPU operation status
LAN LED
LAN operation status
MEM LED
CPU access status of Flash Memory
PRI LED
Port status
2.2 Cabinet Configuration
2.2.1 Cabinet View
The OfficeServ 7070 is installed on a wall. The system has a single control part (BMP).
Various subscriber option boards are mounted onto the BMP (MAIN part), BMP (B8S part)
and E8S. The following sections show the appearance of the OfficeServ 7070 system
cabinet.
OfficeServ 7070 top view
Figure 2.1 OfficeServ 7070 Top View
The descriptions about each part are listed in the table below.
OfficeServ 7070 System Description/Ed.02OfficeServ 7070 System Description/Ed.02
Cabinet
Module
Slot
Mountable Board
Basic Cabinet
BMP
(MAIN Part)
LOC1
PRM, 4DLM, 4SL2
LOC2
4DLM, 4SL2
LOC3
Modem
BMP
(B8S Part)
LOC1
4TRM, 4DLM, 4SL2, 2BRM
LOC2
4TRM, 4DLM, 4SL2, 2BRM
LOC3
4TRM, 4DLM, 4SL2, 2BRM
Optional Cabinet
E8S
LOC1
4TRM, 4DLM, 4SL2, 2BRM
LOC2
4TRM, 4DLM, 4SL2, 2BRM
LOC3
4TRM, 4DLM, 4SL2, 2BRM
2.2.2 Slot Configuration
The user can mount up to three (3) option boards on the BMP board (MAIN part), three (3)
on the BMP board (B8S part), and three (3) on the E8S board. The option boards that can
be mounted within the OfficeServ 7070 depending on its configuration are listed in the
table below.
None (Embedded in the system. Controlled by the software.)
Power and Fan
PSU and Fan (Shipped with installed by default)
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2.3 Boards by Functions
OfficeServ7070 has Base board and eight slots to mount daughter board. Each slot can
mount the daughter boards that can perform the following function depending on the
configuration type of OfficeServ 7070.
Table 2.5 Boards by Functions
2.3.1 Control Board
The Basic Main Processor (BMP) board is composed of the MAIN part and B8S part.
The main control block of the system is located in the MAIN part. The subscriber block is
located in the B8S part.
2.3.1.1 BMP (MAIN Part)
The BMP (MAIN part) is the control board that controls the main functions of the
OfficeServ 7070 and is installed in the system by default. It performs the voice switching,
signal processing, subscriber terminal management, VoIP processing, and VM/AA
processing functions, etc. In addition, it performs the system booting and data management
functions and directly controls various option boards. The BMP (MAIN part) runs various
applications through the LAN interface. The connector (RJ45) for physical Ethernet
connection is provided from the LAN port installed on the right side of the system.
Main Functions
The BMP (MAIN part) provides the following functions:
Runs various applications through the LAN interface.
VM/AA processing
Controls the secondary storage device (NAND memory).
Provides a Universal Asynchronous Receiver and Transmitter (UART) port
Internal/External Music On Hold (MOH), loud/common bell
Sets and displays the time.
Codec processing (MGI/VM/AA)
Time Switch function
OfficeServ 7070 System Description/Ed.02OfficeServ 7070 System Description/Ed.02
Categories
Names
Standards
CPU
Processor
M82511 (Dual Core)
System Clock
375 MHz
Package
484 Ball FPBGA
SDRAM (For Program and Data)
Capacity
128 MB (32 MB × 4 EA)
Width of Data Bus
32 Bit
NAND (For Program, Db/Voice, Backup)
Capacity
1 GB (K9G8G08U0A)
Width of Data Bus
8 bit
Flash ROM (For Booting)
Capacity
0.5 MB (SST39VF040)
Width of Data Bus
8 bit
Time Switch
Device
STC9604
Basic Switch
256 × 256 Channel
Width of Data Bus
8 Bit
RTC
Device
RTC8564
Back UP Time
10 Days
Interface
I2C
EEPROM (Save IP/MAC Address)
Capacity
2 Kbit (AT24C02N)
Interface
I2C
LAN
Physical Layer
IEEE802.3
Speed
100Mbps Only
Port
1 EA
UART
Type
Async, 8Bit + 1Start + 1Stop
Speed
38.4Kbps
Etc.
External MOH Port
1 EA
External Broadcast
1 EA
Dry Contact
2 EA
Subscriber Port
DLI
4 Port
Option
LOC1
PRM, 4DLM, 4SL2
LOC2
4DLM, 4SL2
LOC3
-
Option board
The BMP (MAIN part) has three (3) slots where option boards can be mounted.
A trunk board (PRM) or subscriber connection board (4DLM, 4SL2) is mounted into LOC1
(slot 1) and LOC2 (slot 2). A Modem board is mounted into LOC3 (slot 3).
OfficeServ 7070 System Description/Ed.02OfficeServ 7070 System Description/Ed.02
Location
Description
S1 Switch
Determines the system options.
S2 Switch
- The Reset button for the system.
- There are two Reset buttons for the system, the S1 switch within the BMP
(MAIN part) board, and the ‘RST’ button within the duct at the left of the
system.
- While the system is operating, do not remove the system cover. Instead
remove the duct, then use the ‘RST’ button.
- Hold down the button quickly for less than seven (7) seconds to just restart the
system. Hold it down for more than seven (7) seconds to restart the system
with the database reset completely.
The detailed functions of the BMP (MAIN part) board are as follows:
Provides a LAN interface (test port).
MII (Media Independent Interface) Interface
UART (Universal Asynchronous Receiver and Transmitter)
Provides an SIO port.
The SIO port can be used by connecting a cable to the RJ45 connector printed with
‘SIO’ at the left side of the system. Its speed is 38400 bps. The SIO port is used when
the user wants to know the operation status of the system or change the operation
mode of the system.
Conference, caller information, multiple frequencies detection, and door phone control
functions
Internal/External Music On Hold (MOH), loud/common bell
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2.3.1.2 BMP (B8S Part)
The BMP (B8S part) board supports all eight (8) analog station ports and four (4) analog
trunk ports at the same time. Moreover it has a line connection part for the OfficeServ 7070
system.
It also supports a space where three option boards can be mounted.
Key Functions
The key functions of the BMP (B8S part) voice board are as follows:
20 Hz ring generation
DTMF/Dial pulse detection
On/Off-hook detection
Tone generation
Line connection part
Supports the four (4) port ATRK
Supports the two (2) ports for dry contact
Supports a PFT port
Supports the system reset port
Specification
The specification of the BMP (B8S part) voice board is as follows:
Eight (8) analog station ports
Four (4) analog trunk ports
Two (2) analog TW trunk ports
Provides the system line connection part (equipped with twelve (12) RJ45 connectors)
OfficeServ 7070 System Description/Ed.02OfficeServ 7070 System Description/Ed.02
2.3.2 Voice Trunk Board
2.3.2.1 PRM
The PRI Module (PRM) board provides digital trunks. It provides ISDN PRI and the Q-SIG
function as well. It provides voices through a trunk and transmits 64 kbps voice data per channel.
Key Functions
The PRM voice trunk board provides the following functions:
Selecting the PRI signal processing through programming
A resistance circuit satisfying both T1 (100 Ω) and E1 (120 Ω) at the same time
Surge protection safer than the level recommended by International Telecommunication
Union (ITU)
Output port protection through a line monitor
Jitter function meeting both of the ITU-T I.431 and G.703 specifications
Provides the selectable line codec (HDB3, AMI)
Local/Remote loop function
HDLC or Channel Associated Signaling (CAS) through Common Channel Signaling
(CCS)
Specification
The specification of the PRM voice trunk board is as follows: