This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright.
No information contained herein may be copied, translated, transcribed or duplicated for any commercial
purposes or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics
Co., Ltd.
TRADEMARKS
is the trademark of SAMSUNG Electronics Co., Ltd.
Product names mentioned in this manual may be trademarks and/or registered trademarks of their respec tive
companies.
This manual should be read and used as a guideline for properly installing and operating the product.
This manual may be changed for system improvement, standardization and other technical reasons without prior
notice.
If you need updated manuals or have an y questions concerning the contents of the manuals, contact our Document
Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea 442-600
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INTRODUCTION
Purpose
The Samsung OfficeServ 7030 is a modern cost effective telephone system for small
offices with 10 to 20 users. This manual describes the requirements for the installation of
the OfficeServ 7030 system as well as how to install, inspect and operate the system.
OfficeServ 7030 Installation Manual
Document Content and Organization
This document consists of 7 chapters and abbreviations as follows:
CHAPTER 1. Before Installing
This chapter describes the checklists (installation site, grounding & power conditions etc.)
which should be inspected before installing the OfficeServ 7030 system. This chapter also
describes the items included in the OfficeServ 7030 package and the installation procedure.
CHAPTER 2. Mounting and Replacing the Boards
This chapter describes how to mount/replace various boards to/from the OfficeServ 7030
system.
CHAPTER 3. Installing the System
This chapter describes how to install an OfficeServ 7030 on the wall, if necessary,
depending on the installation environment.
CHAPTER 4. Connecting the Power
This chapter describes how to connect the power to the OfficeServ 7030 system.
CHAPTER 5. Connecting the C.O. Line
This chapter describes how to connect the C.O. lines to the OfficeServ 7030 system.
CHAPTER 6. Connecting the Stations and Additional Equipment
This chapter describes how to connect various stations and additional equipment
(analog/digital phones, door phones, door locks etc.) to the OfficeServ 7030 system.
CHAPTER 7. Starting the System
This chapter describes the items to check before starting the OfficeServ 7030 system, as
well as the procedure for starting the system and the procedure for testing whether the
system is operating normally after startup.
ABBREVIATION
Describes the abbreviations frequently used in this document.
Conventions
The following types of paragraphs contain special information that must be carefully read
and thoroughly understood. Such information may or may not be enclosed in a rectangular
box, separating it from the main text, but is always preceded by an icon and/or a bold title.
WARNING
Provides information or instructions that the reader should follow in order to avoid
personal injury or fatality.
CAUTION
Provides information or instructions that the reader should follow in order to avoid
a service failure or damage to the system.
CHECKPOINT
Provides the operator with checkpoints for stable system operation.
This manual introduces the OfficeServ 7030 and describes the system information
(hardware configuration, specification, functions etc.) necessary for this system.
OfficeServ 7030 Programming Manual
This manual describes how to use the MMC program to change the setting of the
OfficeServ 7030 system from the phone.
Revision History
EDITION DATE OF ISSUE REMARKS
00 06. 2008. First Draft
01 07. 2008. - Functions of BRI/MEM/LAN LED are changed.
- Cautions are added.
.Turning off power switch after dismounting MEM
.Checking MEM LED before power off
.Checking LAN Port LED
.Caution for using extension cable
02 01. 2009 Australian Release Version
03 02. 2009 Addition of Dual cabinet installation procedure
For product safety and correct operation, the following information must be given to the
operator/user and shall be read before the installation and operation.
Symbols
Caution
Indication of a general caution
OfficeServ 7030 Installation Manual
Restriction Indication for prohibiting an action for a product
Instruction Indication for commanding a specifically required action
Telephone line cord To reduce the risk of fire, use only No. 26 AWG or larger (e.g., 24 AWG), UL
Listed or CSA Certified Telecommunication Line Cord.
Prohibition ofmetal accessories Do not wear metal accessories such as rings and watches while working on the
system to prevent electric damage to the system.
AC power connection restriction Do not share the AC power of the OfficeServ 7030 system or the AC power of the
external UPS with other devices.
Checking MEM LED before power off
Don’t turn off the power while the MEM LED is flashing. This may cause data
corruption and malfunction of system. If you want to turn off power, dismount the
memory of the system with ‘Key MMC 817 MEM UMOUNT’.
Board reset New settings are applied only after the board is reset. The system may
malfunction if the board is not properly initialized.
Checking LAN operation
Note that fitting an expansion EMP board can cause the LAN LED lights to flash,
even if a LAN cable is not present.
Caution for using two cabinet systems
When installing a two cabinet system, check that the extension cable is
connected during operation.
The expansion cabinet may malfunction if extension cable is not connected
during operation. In that case, you should connect extension cable again and
restart expansion cabinet.
Revision History ................................................................................................................................. III
This chapter describes the checklists (installation site, grounding & power conditions etc.)
which should be inspected before installing the OfficeServ 7030 system. This chapter also
describes the items included in the OfficeServ 7030 package and the installation procedure.
1.1 Site Information
Select a site that satisfies the following safety, temperature and humidity conditions.
OfficeServ 7030 Installation Manual
1.1.1 Safety Conditions
y OfficeServ 7030 system should not be installed near materials that can cause fire, such
as explosive gas and inflammable objects.
y OfficeServ 7030 system should not be installed near equipment that generates
electromagnetic waves, such as monitors or copying machines.
y The installation location should be easily accessible for trunk line and extension line
deployment, for power and grounding wire connection, and for maintenance and repair.
y OfficeServ 7030 system should not be installed in populated aisles/passageways or in
areas used for moving equipment.
y Keep the area clean. Prevent dust from damaging the cabinet's connectors.
y Before installing the OfficeServ 7030 system, check items such as the electric wiring
status, grounding status, voltage and frequency.
1.1.2 Temperature and Humidity Conditions
y The temperature and humidity conditions are as follows:
− Operation Temperature: 0~30°C
− Storage temperature: -10~50°C
− Humidity: 10~90%
y Cool area protected from direct sunlight.
y Ventilators should be installed to remove dust.
The Protective Earth (PE) connection to the OfficeServ 7030 cabinet is provided via the
The Protective Earth (PE) connection to the OfficeServ 7030 cabinet is provided via the
three core mains lead.
three core mains lead.
Ensure that the AC power point, which the OfficeServ 7030 system is connected to, is
Ensure that the AC power point, which the OfficeServ 7030 system is connected to, is
suitably grounded.
suitably grounded.
Hazardous telecommunications network volta ges may be present if analogue trunks Hazardous telecommunications network volta ges may be present if analogue trunks
are connected! Earth connection is essential before connecting analog ue
(PSTN) trunks. These trunks must be removed, then mains and battery power
disconnected, before the top panel is removed for ANY reason.
1.3 Power Conditions
The Power Supply Unit (PSU) of the OfficeServ 7030 system receives an AC input power
and supplies an output power of -54 V, +5 V, and +12 V to the system cabinet.
The power condition is as follows:
The list of the items included in the OfficeServ 7030 package is as follows: The list of the items included in the OfficeServ 7030 package is as follows:
Table 1.2 Package Items Table 1.2 Package Items
Item Name Quantity Remark
Cabinet Basic Cabinet 1 Cable Power Cable 1 Template Wall Mount Template 1 Cover Cable guide / Connector cover 1 Bushing Wall mount Bushing 4 Screw Wall mount Screw 4 Lug Lug for connecting FGND 1
Manual Installation Manual - Supplied as PDF
UTP Cable Types
Two types of UTP cable are available: Straight-through UTP cable and Crossover
UTP cable. The Straight-through UTP cable is used to connect the OfficeServ
7030 system's 4LM module to another system.
Don’t turn off the power while the MEM LED is flashing. This may cause data
corruption and malfunction of system.
If you want to turn off power, dismount the memory of the system with
‘Key MMC 817 MEM UMOUNT’.
Checking LAN cable during lighting LAN LED on
Note that fitting an expansion EMP board can cause the LAN LED lights to flash,
even if a LAN cable is not present.
Figure 1.3 Right Side View of the OfficeServ 7030 Cabinet
The descriptions of each part located on the right of the cabinet are listed in the table below.
Table 1.5 Parts on the right panel of the cabinet
Part Function
C.O 1-4 Trunk ports
LINK1-3 Ports that connect the base cabinet with the expansion cabinet
EXT1-8 Station ports for subscribers (i.e analog phone, digital phone, LAN)
Reset Button for resetting the system
SLT1, 2 Station ports for analog phones
MISC Ports that connect external audio devices, paging device, loud bell,
When installing a two cabinet system, the basic procedure is the same as for a one cabinet
system, described above. However, because both cabinets are identical when delivered, the
IP addresses of the second cabinet needs to be changed before they can be connected
together.
The Default IP addresses of each new cabinet are as follows:
Master IP address: 10.0.2.10
Gateway Address: 10.0.2.1
NetMask 255.255.255.0
Slave IP address: 10.0.2.12
When adding a second cabinet these need to be modified as described in Chapter 2.4
In addition the switch settings on the EPM module needs to be set.
SW1 to SW4 are used to set the country code and will usually be preset to Australia.
SW6 is used to default the IP address if required, this is usually set to off
SW5, SW7 and SW8 are reserved for future use and are set to off
Figure 2.6 Setting the Base Board Switches
Table 2.2 Base Board Switches
Switch Description
S1 SW1
SW2
SW3
SW4
SW5 Reserved for future use
SW6 IP address Setting Mode
SW7~SW8 Reserved for future use
Off These switches set the system's country code.
Off
On
Off
When On : Forces Default factory address setting
When Off : Allows user to choose personal IP address setting
Note: The default for a new system is OFF.
When mounting the optional board, align the base board connectors to the optional board
(EPM or MODEM) connectors, and press the optional board firmly downward with both
hands
1) Mount the MODEM board to the base board's P7 and P8 connectors.
MODEM
Figure 2.7 Mounting a MODEM Board on the Base Board
2) Mount the EPM board to the base board's P2 connector.
EPM
Figure 2.8 Mounting an EPM Board on the Base Board
If the OfficeServ 7030 system fails to operate normally due to an error on the power supply
board, base board or daughter board, replace the board with a new one.
Removing the CablesBefore replacing a daughter board, remove all cables connected to the board.
To replace a board mounted in the slot of a cabinet, proceed as follows:
1) Turn off the power to the cabinet in which the board is mounted and remove the mains
cable.
2-20
Figure 2.19 Turning Off the Cabinet Power
2) Remove the cable duct cover and open the upper case. Refer to section ‘2.1.1
Opening’.
When installing a two cabinet system, the basic procedure is the same as for a one cabinet
system, described above. Each Cabinet in a two cabinet system requires an EPM card to be
fitted as described in section 2.2.3 above, and the switches need to be set as described
below.
Table 2.6 Dual Cabinet Settings
Cabinet EPM
Switch
Basic S1 SW1 - ON
Expansion S1 SW1 - OFF
Switch Settings
SW2 – OFF
SW2 - OFF
Default IP Address
Master IP: 10.0.2.10
Slave IP: 10.0.2.12
Master IP: 10.0.2.12
Slave IP: 10.0.2.10
However, because both cabinets are identical when delivered, the IP addresses of the
second cabinet needs to be changed before they can be connected together.
By default each system has a Master address and a Slave address, configurable through
MMC 830, the IT Tool, or the Web Browser. (See Chapter 6 for instructions on how to use
these tools).
Use these tools to connect to the slave cabinet and change the Master and Slave address as
shown above. (I.e. reverse the addresses, so Master becomes Slave and Slave becomes
Master), save the changes, then connect the expansion cable between the cabinets and
restart both systems.
If Custom IP addresses are to be used, the same process applies.
Note: If the cabinets have been used before, setting the Master and Slave IP addresses to
0.0.0.0 and resetting will force the system to revert to the factory defaults.
To install the OfficeServ 7030 cabinet with a wall mount template, proceed as follows:
1) Drill holes on the marked position of the Wall Mount Template. Drill holes with a
minimum of 33 mm depth and approx. 6 mm width to ease the insertion of the plastic
bushings.
Figure 3.2 Installation on a Wall (1)
2) Fix plastic anchors into the drilled holes with a hammer.
Figure 3.3 Installation on a Wall (2)
3) Align the screw holes of the wall-type bracket to the fixed plastic anchors' positions.
Insert the screws to each hole and tighten the screws with a Philips screw driver.
4) Align the holes of the OfficeServ 7030 cabinet to the bracket screws, and then pull
down the cabinet to secure in place.
Figure 3.5 Installation on a Wall (4)
3.2 Connecting Basic and Expansion Cabinets
If the OfficeServ 7030 system is a dual cabinet installation, connect the Basic cabinet to the
expansion cabinet using the extension cables to allow signal transmissions between the
base boards.
1) Three extension cables are needed to connect the Basic cabinet to the expansion
cabinet. These are provided as a labeled cable set.
Figure 3.6 Extension cable
2) With an extension cable, connect the basic cabinet's ‘Link1’ port to the extension
3) With another extension cable, connect the ‘Link2’ port to the ‘Link2’ port.
4) With the third cable, connect the ‘Link3’ to the ‘Link3’.
Figure 3.7 Connecting the basic cabinet to the expansion cabinet
Caution for using expansion cabinet
Do not place the expansion cabinet directly on top of the basic cabinet. Doing so
may cause a system failure due to rising internal heat from the basic cabinet.
Caution for using extension cable
Check if extension cable is connected during operation. The expansion cabinet
may malfunction if extension cable is not connected during operation. In that
case, you should connect extension cable again and restart expansion cabinet.
Ensure that the EPM switches and IP address are correct as shown in section 2.4.
Incorrect setting may prevent the system from starting.
This chapter describes how to connect the power to the OfficeServ 7030 system and how to
connect the external UPS.
4.1 Connecting the Power
4.1.1 Cautions when Connecting the Power
When the input power is normally supplied, AC current is supplied to the Power Supply
Unit (PSU). If the input power is interrupted, the system can be operated using the external
UPS.
When connecting the power to the OfficeServ 7030 system, pay attention to the following
criteria:
y The system supports 200~240 V AC power.
y A single AC outlet should be used solely for the system’s AC power. Sharing the AC
power with other devices can cause static and/or voltage drop, resulting in system
malfunction.
y Use a stable power source that can supply continuous AC power; instantaneous power
Use the power cable provided with the OfficeServ 7030 system to connect the input power
terminal located on the right panel of the basic cabinet to a grounded outlet.
Figure 4.1 Connecting the Power (use of a cabinet)
An optional external Uninterruptible Power Supply (UPS) is required to ensure stable
operation of the OfficeServ 7030 system in case of a power failure. The rated capacity of
an external UPS is AC 200~240 V per cabinet. The UPS should be connected to each
cabinet to guarantee safety.
To connect an external UPS to the OfficeServ 7030 system, proceed as follows:
1) Prepare the UPS as specified in the documentation supplied with the product.
This chapter describes how to connect the C.O. line to the OfficeServ 7030 system after
installation.
5.1 Line Conditions
When connecting the C.O. lines, pay attention to the following criteria:
y Use an AWG #24 or AWG #26 cables.
y When wiring the cables in humid areas, remove the moisture before wiring.
y The cables should be handled carefully to prevent any distortions or damages.
y The subscriber lines should be kept indoors if at all possible.
y Do not cable the subscriber lines around any high-voltage power line.
The leak resistance of the C.O. line connected to the OfficeServ 7030 system is as follows:.
Table 5.1 Line condition of the OfficeServ 7030
Line Condition Leak Resistance
Leak Resistance between Lines 20 kΩ or higher
Leak Resistance Between Grounds 20 kΩ or higher
This section describes how to connect a common C.O. line (4TM and 2BM)
5.2.1 Cautions When Connecting the C.O. Line
When connecting the C.O. line, pay attention to the following criteria to prevent bodily
injuries and system damages:
y Do not connect the C.O. line in extreme weather conditions such as storm and
lightning.
y Do not connect the C.O. line in humid areas.
5.2.2 Connecting Common C.O. Line
Use a pair of AWG #24 (or AWG #26) cable to connect a common C.O. line to the
terminal pin of a terminal box connected to the OfficeServ 7030 system equipped with a
4TM or 2BM board.
Connecting to the 4TM Board
P1 ~P4-Port
(RJ-45)
Pin No. 1 2 3 4 5 6 7 8
Function - - - C.O TIP C.O RING - - -
Figure 5.1 P1~P4 (RJ-45) Port of the 4TM Board
Connecting to the 2BM Board
P1, P2 Port
(RJ-45)
5-2
Pin No. 1 2 3 4 5 6 7 8
Function - - TX + RX + RX - TX - - -
Figure 5.2 RJ-45 Port (T-Mode only) of the 2BM Board
This chapter describes how to connect various stations and additional equipment
(analog/digital phones, door phones, door locks etc.) to the OfficeServ 7030 system.
6.1 Connecting the Stations
6.1.1 Cautions when Connecting the Stations
When connecting the stations, pay attention to the following criteria:
y Do not connect the stations in extreme weather conditions such as storm and lightning.
y Do not connect the stations in humid areas.
y Comply with the manual of the station as well as with this document when
reconnecting the stations or changing the connections.
y Connect the stations with a pair of #24 AWG or #26 AWG cables.
The maximum distances between the stations and the OfficeServ 7030 system are as
follows:
Table 6.1 Distance Between Stations and the System
Installation Distance Standards
Digital Phone Maximum 400 m (AWG #24)
Analog Phone Maximum 1 km (AWG #24)
Door Phone Maximum 400 m (AWG #24)
SMT-R2000 Maximum 100 m (Ethernet cable)
An IP phone is a phone that provides calls through the Ethernet LAN. The base board can
support up to four MGI channels which enables the use of the IP phones. These ports are
enabled by adding a Licence key to the system.
The interface between a digital phone connected to the OfficeServ 7030 system and an IP
phone connected to the LAN is as follows.
1) The connection between a digital phone and an IP phone is established/released using
the IP address of the LAN connected to the OfficeServ 7030 system.
2) The digital phone connected to the OfficeServ 7030 system converts the analog voice
data to PCM voice data and transmits the data to the base board through the 4DM
board.
3) The PCM voice data is converted to packet data by the base board and transferred to
the IP phone.
the IP phone.
4) The IP phone converts the packet voice data to analog voice signals and displays the
4) The IP phone converts the packet voice data to analog voice signals and displays the
signals through a handset or speaker.
signals through a handset or speaker.
5) The Voice signals coming from the IP phone are converted to packet data and
5) The Voice signals coming from the IP phone are converted to packet data and
transmitted to the base board in the same way. The base board converts the packet
transmitted to the base board in the same way. The base board converts the packet
voice data to PCM voice data and transmits the data to the digital phone through the
voice data to PCM voice data and transmits the data to the digital phone through the
4DM board. The digital phone converts and sends the PCM voice data to analog data.
4DM board. The digital phone converts and sends the PCM voice data to analog data.
Configure the MMC setting to suit the system before use. Configure the MMC setting to suit the system before use.
4LM/LAN port of the base board can be connected to the Ethernet with an Ethernet cable.
y 4LM Board-Line Ports (P1~P4)
y Base Board-LAN Port
P1~P4 Port
/LAN Port
(RJ-45)
Pin No. 1 2 3 4 5 6 7 8
Function Tx+ Tx- Rx+ - - Rx- - -
Figure 6.5 RJ-45 Port of the Ethernet Connection Board
6.1.5 Connecting to a Door Phone and Door Lock
Connect a door phone and a door lock to the OfficeServ 7030 system with a Door Phone
Interface Module (DPIM). Connect a pair of #24 AWG or #26 AWG cables to the LINE
port of the DPIM and the ports of the OfficeServ 7030 system's 4DM board.
Connecting to the 4DM Boards
P1~ P4 Port
(RJ-45)
Pin No. 1 2 3 4 5 6 7 8
Function - - - DLI TIP DLI
RING
Figure 6.6 RJ-45 Port of the 4DM Boards (for Door Phone)
- - -
1) Connect the Door port of the DPIM and the line port of the DOOR BOX.
2) When using an automatic door lock, connect the Lock port of the DPIM and the door
phone contact point to the door lock.
The door lock contact point is designed to control the low-voltage relay and is operated
with a 12 VDC, 100 mA current.
This section describes how to connect optional equipment (Music on Hold
(MOH)/Background Music (BGM) sources, external page devices, common bells etc.) to
the OfficeServ 7030 system.
6.2.1 Connecting the MOH/BGM Equipment
The OfficeServ 7030 system offers music while on hold.
The system provides internal tone/music and external music sources from the C.O. or
extension line music sources. The selection of internal/external music sources is performed
through MMC 861. One external music source is provided while on hold; the external
music source is connected to the MISC port.
A pair of MOH/BGM source lines is connected to Pin4 and Pin5 of the base board’s MISC
port.
The user's MOH/BGM source
Figure 6.7 Connecting MOH/BGM Sources
MMC
Select music s ources for the C.O. lines through MMC 408; select music sources
for extensions through MMC 308. To use the external music source, select this
option through MMC 861 (default is internal).
Instead of an internal speaker, external broadcasting equipment (amps or speakers) and
additional equipment that can broadcast page/ring signals outside the building can be
connected to the OfficeServ 7030 system. Connect the external/additional page equipment
to the MISC port of the base board mounted on the OfficeServ 7030 system. The power
cord of the external/additional page equipment should be connected separately.
The OfficeServ 7030 system supports several channels for external broadcasting and one
dry contact. If a pair of External Page Equipment lines is connected to Pin3 and Pin6, the
Dry Contact 1 line is connected to Pin1 and Pin2, and the Dry Contact 2 line is connected
to Pin7 and Pin8 of the base board’s MISC port.
Dry ContactA Dry Contact is a switch that can establish or release a power/line connection of
an external equipment.
6.2.3 Connecting Common Bells
A Common Bell is a type of ring service. When a ring is received by an extension of a
group, all extensions of the given group also receive the ring.
To use the common bell, connect the common bell to the MISC port mounted on the
OfficeServ system. The OfficeServ 7030 system supports only one dry contact for the
common bell.
The system maintenance software is installed on a PC for programming. The Installation
Tool is an application that provides various functions necessary for system maintenance.
You can use the Installation Tool when you need to install a new system component or
change a system component or modify the database.
Below are the specifications required for the PC for programming where the Installation
Tool is to be installed.
Table 6.3 Specifications for the PC for Programming
Item Specification
PC CPU Pentium 4 or faster
Main Memory 512 MBytes or more
HDD Drive At least 30 MBytes of free space
OS Microsoft Windows XP or newer
Modem 1,200~115,200 baud rate
6.2.4.1 Connecting a PC for Programming Using a LAN Port
You can connect a PC where the Installation Tool is installed to the OfficeServ 7030 system
using a LAN port. The Installation Tool allows you to manage the OfficeServ 7030 system
remotely. This section describes how to connect a PC for programming to the OfficeServ
7400 system and how to configure the software to use that PC.
If a LAN is configured in your company, connect it to the LAN port of the Base board and
the PC for programming to it. If no LAN is configured in your company, connect the PC
for programming to the LAN port of the 4LM/Base board.
Below are the steps for connecting a PC for programming to the system.
1) Configure the network parameters using MMC 830.
2) Configure the Installation tool parameters.
6.2.5 Configuring the network parameters using the MMC 830
This step configures the network parameters of the OfficeServ 7030 system. Consult your
network administrator for the network parameter values. (See also section 2.4)
1) Set the IP addresses of the OfficeServ 7030 system. (Master and Slave)
2) Set the subnet mask of the OfficeServ 7030 system.
3) Set the gateway IP address of the OfficeServ 7030 system.
4) Reset the board.
Resetting the Board You have to reset the board to apply the new settings. If the board is not reset
correctly, it may cause product malfunction.
6.2.6 Configuring the Installation Tool parameters
1) Run the Installation Tool.
2) On the main screen of the Installation Tool, select [System] Æ [Link Contro l] or
3) When the <Link Control> is displayed, enter the name of the system in the [Name]
field.
4) If the Link Type is LAN, enter the IP address of the OfficeServ 7030 system in the
[IP Addr ess] field.
If the Link Type is MODEM, enter the internal modem number of the OfficeServ 7030
system in the [Telephone] field.
6.2.7 Connecting Web Management
The OfficeServ 7030 system is equipped with the Web Management web server, and
supports remote access through the network. The system administrator can change the
system setting by accessing the Web Management screens with an internet browser.
This section describes how to access the OfficeServ 7030 system.
To use within an in-house network, connect LAN to the LAN port of the base board and try
accessing from a client PC.
Setting the Network parameter through MMC830
Set the network parameter of the OfficeServ 7030 system. The required setting for this
address will be determined by the network administrator. (see also section 2.4)
1) Set the IP addresses of the OfficeServ 7030 system. (Master and Slave)
2) Set the subnet mask of the OfficeServ 7030 system.
3) Set the gateway address of the OfficeServ 7030 system.
4) Reset the board.
Resetting the Board To apply the new setting, the board must be reset.
Default IP Address
The default IP addresses for a new System are as follows
Basic Cabinet: 10.0.2.10
Expansion Cabinet: 10.0.2.12
The Station Message Detail Recording (SMDR) computer is used for recording call
information, calculating phone bills and/or displaying various analysis data based on the
call data provided by the system.
The SMDR computer can be connected via the LAN port of the 4LM board or the base
board built in the OfficeServ 7030 system.
The SMDR system specification is as follows:
Table 6.4 Specification of the SMDR System
Item Specification
Platform IBM PC
CPU Pentium 4 or higher
Operating System Windows XP or later
Main Memory 512 MByte or more
To use within the company's LAN network, connect LAN to the LAN port of the Base
board, and connect a SMDR computer to the LAN.
OfficeServ 7030
LAN
SMDR
Figure 6.13 Connecting the SMDR
MMC Refer to the programming manual for details of how to configure the system for
The OfficeServ 7030 system can be connected to printers. The system can print various call
information or event information created by the system in real time whenever an event
occurs.
To use within the company's LAN network, connect LAN to the LAN port of the Base
board, or the 4LM if fitted, and connect a printer to the LAN. a printer to the LAN.
This chapter describes the items to check before starting the OfficeServ 7030 system, as
well as the procedure for starting the system and the procedure for testing whether the
system is operating normally after startup.
7.1 Pre-Check
This section describes the items to check before starting the OfficeServ 7030 system.
7.1.1 Environment
y Temperature
Check if the room temperature is between 0°C and 30
above or below the operational temperature, install a heating/cooling device to
maintain the operational temperature.
y Humidity
Check if the humidity of the room is between 10% and 90%. Take special caution
since the humidity affects the electric components and the connectors of the system.
y Direct Sunlight and Dust
The room where the OfficeServ 7030 system is installed should be protected from
direct sunlight and should have ventilation systems to prevent the system from
malfunctioning due to dusts.
7.1.2 Safety Conditions
The building where the OfficeServ 7030 system is installed should have lightning rods and
groundings to protect the system from lightning and electric leakage.
y Check if the OfficeServ 7030 system is not inclined and is in level position.
o
C. If the room temperature is
y Do not place devices that may cause electromagnetic interference near the system.
y Place a fire extinguisher near the system. Since spring coolers can seriously damage
the system, use extinguishers such as Halor 1301 and Carbon Dioxide.
y Ensure that the input power of the OfficeServ 7030 system is AC 200~240 V. Do not
share the power with other electric devices, such as motors and compressors.
To start the OfficeServ 7030 system, proceed as follows:
1) Check if the boards and cables are properly mounted and connected to the OfficeServ
7030 cabinet.
2) Turn on the power of the OfficeServ 7030 basic cabinet, and turn on the power of the
expansion cabinet.
3) Check the LEDs from the base boards mounted on the OfficeServ 7030 cabinet.
y The RUN LED of the base board turns green and the MEM LED flashes when the
system starts the booting process normally.
y Once the booting is completed, the RUN LED of the base board flashes green, and
the MEM LED stops flashing
4) The MEM LED of the base board flashes green when the Flash Memory is accessed.
7.3 Numbering Extensions and C.O. Lines
Once the OfficeServ 7030 system is booted, the base board verifies the boards mounted in
each slot and saves this information as the default configuration of the system.
The C.O. line numbers from 701 are sequentially assigned to the C.O. line board mounted
on Slot 4 of the basic cabinet, and the subsequent numbers are respectively assigned to the
expansion cabinet. This numbering process continues until the C.O. line numbers are
assigned to all C.O. lines
The extension numbers from 201 are sequentially assigned to the extension board mounted
on Slot 1 of the basic cabinet, and the subsequent numbers are respectively assigned to the
next extension board of the next slot. This numbering process continues until the extension
numbers are assigned to all extensions. However, only the numbers from 201 to 349 are
assigned when using 3 digits.
By default, the first port of the first 4DM board is assigned to the attendant group. All C.O.
lines will ring this attendant extension unless the default value is changed. Thus, a phone
with an LCD panel should be connected to the first port of the first 4DM board.
The numbers between 500~549 are assigned to extension groups.
The numbers of C.O. lines, extensions, or extension groups can be changed using the MMC
724 program.
After starting the OfficeServ 7030 system, check if the system is operating normally.
Check if the basic functions of the OfficeServ 7030 system (Station Call, Station Camp-On,
C.O. Line Call, C.O. Line Camp-On etc.) are properly executed.
7.4.1 Station Call Function
Follow the procedure below and check if the calls between the stations are enabled:
1) Lift the handset of a station.
Verify the intercom dial tone.
2) Press an extension number.
Check if the dial tone stops.
3) Press all extension numbers.
Verify the ring back tone.
4) Once the recipient answers the call, check the call status.
5) Hang up the phone and call a busy station.
Verify the busy tone.
7.4.2 Station Camp-On Function
If a caller dials a number and the recipient is busy, this function automatically connects the
recipient and the caller right after the recipient hangs up the call.
Follow the procedure below and check the Station Camp-On function:
1) Lift the handset of the test phone and dial a busy station.
Verify the busy tone.
2) Upon checking the dial tone, press the hook flash button.
Check if the busy tone stops.
3) Press the reservation code.
Verify the confirmation tone.
4) Lift the handset of the test phone and dial a busy station.
Check if the test phone rings.
5) Lift the handset of the test phone.
Check if the ring stops. Confirm the ring-back tone.
Check if the other phone rings.
6) Lift the handset of the other phone.
Check if the other phone stops ringing, if the ring-back tone of the test phone stops,
and if the parties are normally connected.
Follow the procedure below and check if the external calls are connected normally.
1) Lift the handset of the test phone.
Verify the intercom dial tone.
2) Press the C.O. line call code.
Verify the C.O. line dial tone.
3) Check if an error tone is activated on the phones that do not support C.O. line calls.
4) Press an external number.
Verify the ring back tone.
5) Once the call is connected, check the call status.
7.4.4 C.O. Line Camp-On Function
If a caller presses a C.O. line code to make an external call and all C.O. lines are busy, this
function reserves a C.O. line and notifies the caller if the C.O. line becomes available.
Follow the procedure below and check the C.O. Line Camp-On function.
1) Lift the handset of the test phone and press a C.O. line code.
Verify the C.O. line dial tone.
2) Check if a busy tone rings when all C.O. lines are busy.
3) Upon verifying the busy tone, press the hook flash switch of the test phone.
Check if the busy tone stops.
4) Press the code number of the C.O. line Camp-On function.
Verify the confirmation tone.
5) Hang up the test phone and make the C.O. line idle.
Check if the test phone rings and if the C.O. line becomes busy.
6) Lift the handset of the test phone.
Check if the test phone stops ringing. Verify the intercom dial tone and the C.O. line
dial tone.
Information in this manual is proprietary to SAMSUNG
Electronics Co., Ltd.
No information contained here may be copied, translated,
transcribed or duplicated by any form without the prior written
consent of SAMSUNG.
Information in this manual is subject to change without notice.
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