Samsung NX Series, NX-24E, NX-24B, NX-12E, NX-12B Operating Manual

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NX-SERIES
Operating Manual
󱅎 NX-24E/ 24B 󱅎 NX-12E/ 12B 󱅎 NX-6B 󱅎 NX-AOM
OPERATING
GUIDE
NX KEYSET
This manual may be altered without prior notices as the circumstances so require, but as the registered literature of Samsung Electronics Co. LTD., no part of the literature may be reproduced in any manner or distributed to any party without prior consent of the company.
1999
TABLE OF CONTENTS
GENERAL INFORMATION
About This Book ........................................................................ 3
Keyset Layout ........................................................................... 4
Precautions .............................................................................. 8
Tone and Ring Signal ................................................................ 9
OUTSIDE CALLS
Making an outside call ............................................................... 10
Answering an outside call ........................................................ 11
INTERCOM CALLING
Calling other Stations ................................................................ 11
Calling the Operator Group ....................................................... 12
Station Group Calls ................................................................... 12
Answer Mode Change ............................................................... 12
CALL PROCESSING
System Hold .............................................................................. 13
Exclusive Hold ........................................................................... 14
Transferring Calls ...................................................................... 15
Camp-on Transfer ..................................................................... 16
Transfer with Page .................................................................... 16
Conference Calls ....................................................................... 17
Unsupervised Conference ......................................................... 18
Call Pick-up ............................................................................... 19
Callback .................................................................................... 19
Sending a Flash ........................................................................ 20
DIALING FEATURES
Last Number Redial ................................................................. 20
Saved Number Redial .............................................................. 21
Automatic Redial ...................................................................... 22
Speed Dialing ............................................................................ 22
Chain Dialing ............................................................................. 23
Pause in Normal Dial .............................................................. 23
PAGING & MESSAGING
Paging ....................................................................................... 24
Meet Me Page and Answer ....................................................... 24
Leaving a Message ................................................................... 25
CONTENTS
1
CONVENIENCE FEATURES
Speakerphone ........................................................................... 27
Mute .......................................................................................... 27
Do Not Disturb ........................................................................... 28
Group Listening ......................................................................... 28
Alarm Setting ............................................................................. 28
Call Forward .............................................................................. 29
Background Music ..................................................................... 31
Vacant Messages ...................................................................... 31
Station Locking .......................................................................... 32
Group In/Out ............................................................................. 32
Boss/Secretary Hot Line ........................................................... 32
Answering the Door phone ........................................................ 33
Calling the Door phone ............................................................. 33
Account Codes .......................................................................... 33
Ringing Line Preference ............................................................ 34
Timer ......................................................................................... 34
SPECIAL FEATURES
Barge-in(Override) .................................................................... 35
Toll Restriction Override ............................................................ 35
Walking Class of Service .......................................................... 35
Night Service ............................................................................. 36
DISA (Direct Inward System Access) ........................................ 36
Using Add-On-Module ............................................................... 37
APPENDIX 1 ............................................................................. 37
USER PROGRAMMING
PROGRAMMING KEYS ............................................................ 39
MMC 00 STATION LOCK ........................................................ 40
MMC 01 STATION PASSCODE .............................................. 40
MMC 10 ANSWER MODE ....................................................... 40
MMC 11 CALL FORWARD ...................................................... 40
MMC 12 STATION ON/OFF .................................................... 41
MMC 13 RING FREQUENCY .................................................. 41
MMC 14 STATION NAME ........................................................ 41
MMC 15 DATE DISPLAY ......................................................... 42
MMC 16 KEY EXTENDER ....................................................... 42
MMC 17 STATION SPEED-DIAL ............................................. 42
CONTENTS
2
GGEENNEERRAALL IINNFFOORRMMAATTIIOON
N
About This Book
Your keyset is the most visible part of the SAMSUNG New-Analog Key system. No matter what model keyset you are using, with or without a display, telephone calls are handled in the same way. The NX-24E keyset has a few additional conveniences that are not available to NX­24B, NX-12E, NX-12B and NX-6B keyset users. These are noted throughout this guide.
Please take the time to study this guide and to become familiar with the operation of your keyset. Keep this guide handy. you may need to refer to it for instructions regarding infrequently used features.
Learning to use your keyset correctly will make everyday telephone communications a breeze.
GENERAL INFORMATION
3
Keyset Layout
NX-24E, NX-24B
GENERAL INFORMATION
4
Liquid Crystal Display
(LCD) (NX-24E only)
It shows date, time, umber dialed and other useful call information.
12 Programmable Buttons with RED Light
Used to call stations directly, to indicate busy conditions of ther stations, for one touch dialing and many other system features.
12 Programmable Buttons with Dual Colored Light
Used for intercom calls, outside lines and many other system features.
Pullout Directory tray
Microphone
For hands-free operation.
Function Keys and Indicators
Used to access the most commonly
used features. The indicator light or flickers to indicate the feature in use.
Volume Control Buttons
Used to set independent levels for handset, speaker, background music, ring and page volumes.
Speaker
For hands-free operation and ringing.
NX-12E, NX-12B
GENERAL INFORMATION
5
6 Programmable Buttons with RED Light
Used to call stations directly, to
indicate busy conditions of other stations, for one touch dialing and many other system features.
6 Programmable Buttons with Dual Colored Light
Used for intercom calls, outside
lines and many other system
f e a t u r e s .
Function Keys and Indicators
Used to access the most commonly
used features. The indicator light or
flickers to indicate the feature in use.
Microphone
For hands-free operation.
Liquid Crystal Display (LCD) (NX-12E only)
It shows date, time, number dialed and other useful call information.
Volume Control Buttons
Used to set independent levels
for handset, speaker, background
music, ring and page volumes.
Speaker
For hands-free operation and ringing.
Pullout Directory tray
NX-6B
GENERAL INFORMATION
6
6 Programmable Buttons with RED Light
Used to call stations directly, to indicate busy conditions of other stations, for one touch dialing and many other system features.
Function Keys and Indicators
Used to access the most commonly used features. The indicator light or flickers to indicate the feature in use.
Volume Control Buttons
Used to set independent levels for handset, speaker, background music, ring and page volumes.
Pullout Directory tray
Speaker
For ringing.
NX-AOM
GENERAL INFORMATION
7
24 Programmable Buttons with RED Light
Used to call stations directly to indicate busy conditions of other stations, for one touch dialing and many other system features.
Precautions
Do not use or store in areas with high levels of dirt, dust, or corrosive gas. These places will shorten your unit's useful life.
Keep the unit away from hot areas. High temperature can shorten the life of electronic devices, damage batteries, and can even distort or melt certain plastics.
Keep it dry. If water should get on it, wipe it off immediately. Water contains minerals that can corrode electronic circuits.
Do not drop your product. This will likely result in failure to operate. Circuit boards can crack and cases may not survive the impact. Handling your product roughly will shorten its useful life.
Do not use harsh chemicals, cleaning solvents, or strong detergents to keep your unit looking new. You need only wipe it with a dampened cloth from time to time.
To reduce the risk of electric shock, do not remove the cover of the unit. No serviceable parts inside. Refer servicing to qualified service personnel. If the unit is not working properly, take it to your local A/S center.
GENERAL INFORMATION
8
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Tone and Ring Signal
DIAL TONE indicates you can begin dialing.
CONTINUOUS
RING BACK TONE indicates the station you dialed is ringing.
400 ON / 200 OFF / 400 ON / 3000 OFF
BUSY TONE indicates the station you dialed is busy.
500 ON / 500 OFF / 500 ON / 500 OFF
TRANSFER TONE indicates your call is being held and you can dial
another party.
200 ON / 200 OFF / 200 ON / 200 OFF
ERROR TONE indicates you have done something incorrectly.
500 ON / 250 OFF / 500 ON / 250 OFF
CONFIRMATION TONE indicates you have correctly set or canceled a feature.
100 ON / 100 OFF / 100 ON / 100 OFF
INTRUSION TONE indicates you are barged-in on.
200 ON / 220 OFF / 200 ON / 5000 OFF
MESSAGE WAITING TONE indicates you have messages waiting. (SLT)
200 ON / 200 OFF / 200 ON / 200 OFF
CAMP-ON REMINDER TONE Indicates another call was transfered to
you while busy.
1000 ON / 15000 OFF / 1000 ON / 15000 OFF
CO LINE RING indicates an outside call is ringing on your station.
1000 ON / 3000 OFF / 1000 ON / 3000 OFF
STATION RING indicates an intercom call is ringing on your station.
400 ON / 200 OFF / 400 ON / 3000 OFF
DOORPHONE RING indicates a door phone call is ringing on your station.
500 ON / 500 OFF / 500 ON / 500 OFF
ALARM RING indicates an alarm is ringing on your station.
500 ON / 500 OFF / 500 ON / 500 OFF
NOTE: The details may vary according to the regulations or customers reguest.
GENERAL INFORMATION
9
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OOUUTTSSIIDDEE CCAALLLLS
S
Making an Outside Call
To Select A Specific Outside Line
Keyphone
1. Check the line status indicator, and press an idle outside line button.
· You will receive dial tone through the speaker.
Or, lift the handset and diall the outside line access number.
2. Dial the outside telephone number.
Standard phone
1. Lift the handset and dial the outside line access number.
· You will receive dial tone through the speaker.
2. Dial the outside telephone number.
To select any Free Outside Line within an Outgoing Group
Keyphone & Standard phone
1. Lift the handset, and listen for a dial tone.
2. Dial the outgoing group number.
·A free line in the group will be selected, and you will hear a dial tone.
·If all lines in the group are busy, 9 ALL BUSYis displayed, and you
will receive a busy signal.(“0 ALL BUSY” is displayed for other countries, South Africa etc.)
3. Dial the outside telephone number.
NOTE:
·To answer a call while you are on the phone, press the flashing line button. The current line is automatically held, and you can talk with the new calling party.
·When making an outside call on a dial pulse line, all digits entered after pressing [ # ]will be sent as tones.
·When dialing an outside call, press [ P S E ]to insert a p r e p r o g r a m m e d
pause time. [ P S E ]time can be set by system programming.
OUTSIDE CALLS
10
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Answering an Outside Call
Keyphone
1. Lift the handset. Or press [SPEAKER]. NOTE: Use either handset or speakerphone.
Standard phone
1. Lift the handset. You may answer calls ringing at another station by pressing the rapidly
flashing outside line button. Or, lift the handset and press [ 1 ] [ 0 ] and the outside line number. You will be connected to the outside line.
IINNTTEERRCCOOMM CCAALLLLIINNG
G
Calling Other Stations
Keyphone
1. Lift the handset and dial the desired station number. Or, press the desired station's [DSS] button with the handset
on-hook.
·The speakerphone activates automatically and your phone starts dialing.
·To program a station number into the [DSS] button, refer to the <Technical Manual>.
2. When other party answers, either speak into the handset use the speakerphone.
3. To end the call, replace the handset or, if using the speakerphone, press [SPEAKER].
NOTE:
To answer a ringing line or place a call to another intercom station while talking with an intercom station, press the [DSS] button for the desired second station without hanging up. The original station line is automatically disconnected, and the second station will ring. This feature is not available on standard phones.
INTERCOM CALLING
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