Samsung NS180HHXEH User Manual

Duct Type Series

BIG duct : NS✴✴✴HH✴✴✴

Air Conditioner

user & installation manual

DB98-33920A(3)

imagine the possibilities

Thank you for purchasing this Samsung product. To receive more complete service, please register your product at

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Features of your new air conditioner

Cool Summer Oﬀer

On those hot sweltering summer days and long restless nights, there is no better escape from the heat than the cool comforts of home. Your new air conditioner brings an end to exhausting hot summer days and lets you rest. This summer, beat the heat with your own air conditioner.

Cost Eﬃcient System

Your new air conditioner not only provides maximum cooling power in the summer, but can also be an eﬃcient heating method in the winter with the advanced “Heat pump” system. This technology is up to 300% more eﬃcient than electrical heating, so you can further reduce its running cost. Now, meet year-round needs with one air conditioner.

Flexible installation

Duct type air conditioner is designed to be slimmer and oﬀers diﬀerent solutions for any shape room allowing for speciﬁc air ﬂow requirements. Also, the air intake can be set up on either the bottom or rear of the unit, so there is more ﬂexibility in installation.

Contents

USING PARTS

Safety precautions . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . 4

Viewing your air conditioner .. .. . .. . . . .. . . . .. . . .. . .. . . . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. . 8

Using your air conditioner .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . . 9

Cleaning and maintaining the air conditioner . . .. . . . .. . . . .. . . .. . .. . . . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. 10

Appendix . . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. 12

INSTALLATION PARTS

Safety precautions . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . 14

Accessories . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . 16

Selecting the installation location . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . 16

Indoor unit installation .. .. . .. . . .. . .. . . . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. 19

Purging the unit . .. . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . .. . . 20

Connecting the refrigerant pipe .. . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . .. . .. . . . .. . . . . 20

Cutting/Flaring the pipes .. .. . .. . . .. . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . .. . .. . . . .. . 21

Performing leak test & insulation .. .. . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . .. . .. . . . .. . . . .. . 22

Drain pipe and drain hose installation . . . .. . . . .. . . .. . .. . . . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . 24

Wiring work . .. . .. . . .. . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . 27

Setting the indoor unit option code . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . .. . .. . . . .. . . . .. . 30

Setting an indoor unit address and installation option . .. . .. . . .. . .. . . . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. 31

Option table . . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . .. . . .. . .. .. .. . . 34

Troubleshooting . . .. .. .. . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . . . .. . . . .. . . .. . .. . 35

USING PARTS

Safety precautions

Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to safely and eﬃciently operate the extensive features and functions of your new appliance.

Because the following operating instructions cover various models, the characteristics of your air conditioner may diﬀer slightly from those described in this manual. If you have any questions, call your nearest contact center or ﬁnd help and information online at www.samsung.com.

Important safety symbols and precautions:

WARNING

CAUTION

FOR INSTALLATION

Plug the power cord into a wall socket with the power speciﬁcations of the product or higher and use the socket for this appliance only. In addition, do not use an extension cord.

X Sharing a wall socket with other appliances using a power strip or extending the power cord may result in

electric shock or ﬁre. Do not use an electric transformer. It may result in electric shock or ﬁre.

X If the voltage/frequency/rated current condition is diﬀerent, it may cause ﬁre.

The installation of this appliance must be performed by a qualiﬁed technician or service company.

X Failing to do so may result in electric shock, ﬁre, explosion, problems with the product, or injury.

Install a switch and circuit breaker dedicated to the air conditioner.

X Failing to do so may result in electric shock or ﬁre.

Never install the outdoor unit in a location such as on a high external wall where it could fall.

X If the outdoor unit falls, it may result in injury, death or property damage.

Fix the outdoor unit ﬁrmly so that the electric part of the outdoor unit is not exposed.

X Failing to do so may result in electric shock or ﬁre.

Do not install this appliance near a heater, inﬂammable material. Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct sunlight and water (rain drops). Do not install this appliance in a location where gas may leak.

X This may result in electric shock or ﬁre.

This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

X Failure to do so may result in electric shock, ﬁre, an explosion, or other problems with the product. X Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance

with local and national codes.

Hazards or unsafe practices that may result in severe personal injury or death.

Hazards or unsafe practices that may result in

Follow directions.

Do NOT attempt.

Make sure the machine is grounded to prevent electric shock.

Unplug the power plug from the wall socket.

Do NOT disassemble.

WARNING

minor personal injury or property damage.

FOR INSTALLATION

CAUTION

This appliance should be positioned in such a way that it is accessible to the power plug.

X Failing to do so may result in electric shock or ﬁre due to electric leakage.

Install your appliance on a level and hard ﬂoor that can support its weight.

X Failing to do so may result in abnormal vibrations, noise, or problems with the product.

Install the draining hose properly so that water is drained correctly.

X Failing to do so may result in water overﬂowing and property damage.

When installing the outdoor unit, make sure to connect the draining hose so that draining is performed correctly.

X The water generated during the heating operation by the outdoor unit may overﬂow and result in property

damage. In particular, in winter, if a block of ice falls, it may result in injury, death or property damage.

FOR POWER SUPPLY

WARNING

Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.

X Unplug the power plug and clean it with a dry cloth.

X Failing to do so may result in electric shock or fire.

Plug the power plug into the wall socket in the right direction so that the cord runs towards the ﬂoor.

X If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be

damaged and this may result in electric shock or fire.

When the appliance or power plug or power cord is damaged, contact your nearest service center.

Plug the power plug into the wall socket ﬁrmly. Do not use a damaged power plug, damaged power cord or loose wall socket.

X This may result in electric shock or fire.

Do not pull the power cord, when unplugging the power plug.

X Unplug the power plug by holding the plug.

X Failing to do so may result in electric shock or fire.

Do not pull or excessively bend the power cord. Do not twist or tie the power cord. Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.

X This may result in electric shock or fire.

FOR POWER SUPPLY

CAUTION

When not using the air conditioner for a long period of time or during a thunder/lightning storm, cut the power at the circuit breaker.

X Failing to do so may result in electric shock or ﬁre.

Safety precautions

FOR USING

If the appliance is ﬂooded, please contact your nearest service center.

X Failing to do so may result in electric shock or ﬁre.

If the appliance generates a strange noise, a burning smell or smoke, unplug the power plug immediately and contact your nearest service center.

X Failing to do so may result in electric shock or ﬁre.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord.

X Do not use a ventilating fan. X A spark may result in an explosion or ﬁre.

To reinstall the air conditioner, please contact your nearest service center.

X Failing to do so may result in problems with the product, water leakage, electric shock, or ﬁre. X A delivery service for the product is not provided. If you reinstall the product in another location, additional

construction expenses and an installation fee will be charged.

X Especially, when you wish to install the product in an unusual location such as in an industrial area or near the

seaside where it is exposed to the salt in the air, please contact your nearest service center.

Do not touch the power plug or the circuit breaker with wet hands.

X This may result in electric shock.

Do not unplug the power plug or turn the air conditioner oﬀ with the circuit breaker while it is operating.

X Plugging the power plug into the wall outlet or turning the air conditioner on from the circuit breaker may cause

a spark and result in electric shock or ﬁre.

After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.

X If a child places a bag over his or her head, it may result in suﬀocation.

Do not insert your ﬁngers or foreign substances into the air inlet/outlet of the air conditioner.

X Take special care that children do not injure themselves by inserting their ﬁngers into the product.

Do not strike or pull the air conditioner with excessive force.

X This may result in ﬁre, injury, or problems with the product.

Do not place an object near the outdoor unit that allows children to climb onto the machine.

X This may result in children seriously injuring themselves.

Do not use this air conditioner for long periods of time in badly ventilated locations or near inﬁrm people.

X Since this may be dangerous due to a lack of oxygen, Open a window at least once an hour.

If any foreign substance If any foreign substance such as water has entered the appliance, cut the power by unplugging the power plug and turning the circuit breaker oﬀ and then contact your nearest service center.

X Failing to do so may result in electric shock or ﬁre.

Do not attempt to repair, disassemble, or modify the appliance yourself.

X Do not use any fuse (such as cooper, steel wire, etc.)other than the standard fuse. X Failing to do so may result in electric shock, ﬁre, problems with the product, or injury.

WARNING

FOR USING

Do not place objects or devices under the indoor unit.

X Water dripping from the indoor unit may result in ﬁre or property damage.

Check that the installation frame of the outdoor unit is not broken at least once a year.

X Failing to do so may result in injury, death or property damage.

Max current is measured according to IEC standard for safety and current is measured according to ISO standard for energy eﬃciency.

Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

X This may result in electric shock, ﬁre, problems with the product, or injury.

Do not operate the appliance with wet hands.

X This may result in electric shock.

Do not spray volatile material such as insecticide onto the surface of the appliance.

X As well as being harmful to humans, it may also result in electric shock, ﬁre or problems with the product.

Do not drink the water from the air conditioner.

X The water may be harmful to humans.

Do not apply a strong impact to the remote controller and do not disassemble the remote controller. Do not touch the pipes connected with the product.

X This may result in burns or injury.

Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or for any other unusual purposes.

X This may result in property damage.

Avoid directly exposing humans, animals or plants from the air ﬂow from the air conditioner for long periods of time.

X This may result in harm to humans, animals or plants.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

CAUTION

FOR CLEANING

Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner or alcohol to clean the appliance.

X This may result in discoloration, deformation, damage, electric shock or ﬁre.

Before cleaning or performing maintenance, unplug the air conditioner from the wall socket and wait until the fan stops.

X Failing to do so may result in electric shock or ﬁre.

FOR CLEANING

Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp edges.

X To avoid cutting your ﬁngers, wear thick cotton gloves when cleaning it.

Do not clean the inside of the air conditioner by yourself.

X For cleaning inside the appliance, contact your nearest service center. X When cleaning the internal ﬁlter, refer to the descriptions in the ‘Cleaning and maintaining the air conditioner’

section.

X Failure to do may result in damage, electric shock or ﬁre.

WARNING

CAUTION

Viewing your air conditioner

Congratulations on the purchase of the air conditioner. We hope you enjoy the features of your air conditioner and stay cool or warm with optimal eﬃciency.

Please read the user manual to get started and to make the best use of the air conditioner.

Air outlet

Air intake

• Your air conditioner may slightly look diﬀerent from illustration shown above depending on your model.

NOTE

Using your air conditioner

Tips on using your air conditioner

Here are some tips that you would follow when using your air conditioner.

TOPIC RECOMMENDATION

• If current outside temperatures are much higher than the selected indoor temperature,

Cooling

Heating

Frost & De-ice

it may take time to bring the inner temperature to the desired coolness.

• Avoid drastically turning down the temperature. Energy is wasted and the room does not cool faster.

• Since the air conditioner heats the room by taking heat energy from outdoor air, the heating capacity may decrease when outdoor temperatures are extremely low. If you feel the air conditioner insuﬃciently heats, using an additional heating appliance in combination with the air conditioner is recommended.

• When the air conditioner runs in Heat mode, due to temperature diﬀerence between the unit and the outside air, frost will form.

• If this happens:

- The air conditioner stops heating.

- The air conditioner will operate automatically in De-ice mode for 10 minutes.

- The steam produced on the outdoor unit in De-ice mode is safe.

• No intervention is required; after about 10 minutes, the air conditioner operates again normally.

• The unit will not operate when it starts to de-ice.

NOTE

Fan

High indoor/outdoor

temperatures

Power failure

Protection mechanism

• Fan may not operate for about 3~5 minutes at the beginning to prevent any cold blasts while the air conditioner is warming up.

• If both indoor and outdoor temperatures are high and the air conditioner is running in Heat mode, the outdoor unit’s fan and compressor may stop at times. This is normal; wait until the air conditioner turns on again.

• If a power failure occurs during the operation of the air conditioner, the operating immediately stops and unit will be oﬀ. When power returns, the air conditioner will run automatically.

• If the air conditioner has just been turned on after operation stops or being plugged in, cool/warm air does not come out for 3 minutes to protect the compressor of the outdoor unit.

Cleaning and maintaining the air conditioner

For the best performance from your air conditioner, clean it periodically. When cleaning, make sure to unplug from the unit for user’s safety.

Maintaining your air conditioner

If the air conditioner will not be used for an extended period of time, dry the air conditioner to maintain it in best condition.

1. Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours and disconnect the power plug. There may be internal damage if moisture is left in components.

2. Before using the air conditioner again, dry the inner components of the air conditioner again by running in Fan mode for 3 to 4 hours. This helps remove odors which may have generated from dampness.

Periodical checks

Refer to the following chart to maintain the air conditioner properly.

Type Description Monthly

Clean the air ﬁlter (1)

Clean the condensate drain pan (2)

Indoor unit

Outdoor unit

Thoroughly clean the heat exchanger (2)

Clean the condensate drain pipe (2)

Replace the remote control batteries (1)

Clean the heat exchanger on the outside of the unit (2)

Clean the heat exchanger on the inside of the unit (2)

Clean the electric components with jets of air (2)

Verify that all the electric components are ﬁrmly tightened (2)

Clean the fan (2)

Verify that all the fan assembly is ﬁrmly tightened (2)

Clean the condensate drain pan (2)

●

Every 4

months

●

Once a year

●

• The checks and maintenance operations described are essential to guarantee the eﬃciency of the air conditioner. The frequency of these operations varies according to the characteristics of the area, the amount of

NOTE

dust, etc.

1) The described operations should be performed more frequently if the area of installation is very dusty.

2) These operations must always be performed by qualiﬁed personnel. For more detailed information, see the

Installation Manual.

Maintaining your air conditioner

Internal protections via the unit control system

This internal protection operates if an internal fault occurs in the air conditioner.

Type Description

Against cold air

De-ice cycle

Anti-protection of internal

battery

Protect compressor

• If the heat pump is operating in Heat mode, De-ice cycle is actuated to remove frost from an outdoor unit that may have deposited at low temperatures.

NOTE

• The internal fan is switched oﬀ automatically and restarted only after the de-ice cycle is completed.

The internal fan will be oﬀ to against cold air when the heat pump is heating.

The compressor will be oﬀ to protect internal battery when the air conditioner operates in Cool mode.

The air conditioner does not start operating immediately to protect the compressor of the outdoor unit after it has been started.

Appendix

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM SOLUTION

The air conditioner does not operate immediately after it has been restarted.

The air conditioner does not work at all.

The temperature does not change.

The cool (warm) air does not come out of the air conditioner.

The fan speed does not change.

Timer function does not set.

Odors permeate in the room during operation.

The air conditioner makes a bubbling sound.

Water is dripping from the air ﬂow blades.

• Because of the protective mechanism, the appliance does not start operating immediately to keep the unit from overloading. The air conditioner will start in 3 minutes.

• Check that the power plug is properly connected. Insert the power plug into the wall socket correctly.

• Check if the circuit breaker is switched oﬀ.

• Check if there is a power failure.

• Check your fuse. Make sure it is not blown out.

• Check if you selected Fan mode.

Press the Mode button on the remote control to select another mode.

• Check if the set temperature is higher (lower) than the current temperature. Press the Temperature button on the remote control to change the set temperature. Press the Temperature button to decrease or increase the temperature.

• Check if the air ﬁlter is blocked by dirt.

• Check if the air conditioner has just been turned on. If so, wait 3 minutes. Cool

air does not come out to protect the compressor of the outdoor unit.

• Check if the air conditioner is installed in a place with a direct exposure to sunlight. Hang curtains on windows to boost cooling eﬃciency.

• Check if the cover or any obstacle is not near the outdoor unit.

• Check if the refrigerant pipe is too long.

• Check if the air conditioner is only available in Cool mode.

• Check if the remote control is only available for cooling model.

• Check if you selected Auto or Dry mode.

The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry mode.

• Check if you press the Power button on the remote control after you have set the time.

• Check if the appliance is running in a smoky area or if there is a smell entering from outside. Operate the air conditioner in Fan mode or open the windows to air out the room.

• A bubbling sound may be heard when the refrigerant is circulating through the compressor. Let the air conditioner operate in a selected mode.

• When you press the Power button on the remote control, noise may be heard from the drain pump inside the air conditioner.

• Check if the air conditioner has been cooling for an extended period of time with the air ﬂow blades pointed downwards. Condensation may generate due to the diﬀerence in temperature.

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