Microwave Oven
User manual
NQ50K5137
**
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Contents
Safety instructions 3
Contents
Important safety instructions 3
Correct Disposal of This Product (Waste Electrical & Electronic Equipment) 9
Cooking instructions 9
Operations 16
Control panel 16
Types of heating 17
Microwave mode 17
Auto mode 19
Installation 10
What’s included 10
Installation instructions 11
Install in the Built-in cabinet 11
Maintenance 13
Cleaning 13
Replacement (repair) 13
Care against an extended period of disuse 13
Cooking Smart 21
Auto cooking 21
Microwave cooking guide 23
Troubleshooting 28
Checkpoints 28
Information codes 31
Technical specications 32
Before you start 14
Clock settings 14
Setting the energy save mode 14
Turning the beeper on/off 14
About microwave energy 15
Cookware for microwave 15
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Safety instructions
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
MICROWAVE FUNCTION ONLY
WARNING: If the door or door seals are damaged, the oven
must not be operated until it has been repaired by a competent
person.
WARNING: It is hazardous for anyone other than a competent
person to carry out any service or repair operation that
involves the removal of a cover which gives protection against
exposure to microwave energy.
WARNING: Liquids and other foods must not be heated in
sealed containers since they are liable to explode.
WARNING: Only allow children to use the oven without
supervision when adequate instructions have been given
so that the child is able to use the oven in a safe way and
• by clients in hotels, motels and other residential
environments;
• bed and breakfast type environments.
Only use utensils that are suitable for use in microwave ovens.
When heating food in plastic or paper containers, keep an eye
on the oven due to the possibility of ignition.
Metallic containers for food and beverages are not allowed
during microwave cooking.
The microwave oven is intended for heating food and
beverages. Drying of food or clothing and heating of warming
pads, slippers, sponges, damp cloth and similar may lead to risk
of injury, ignition or re.
If smoke is observed (emitted), switch off or unplug the
appliance and keep the door closed in order to stie any
ames.
Microwave heating of beverages can result in delayed eruptive
Safety instructions
understands the hazards of improper use.
This appliance is intended to be used in household only and it
is not intended to be used such as:
• staff kitchen areas in shops, ofces and other working
environments;
boiling, therefore care must be taken when handling the
container.
The contents of feeding bottles and baby food jars shall
be stirred or shaken and the temperature checked before
consumption, in order to avoid burns.
• farm houses;
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Safety instructions
Safety instructions
Eggs in their shell and whole hard-boiled eggs should not be
heated in microwave ovens since they may explode, even after
microwave heating has ended.
The oven should be cleaned regularly and any food deposits
removed.
Failure to maintain the oven in a clean condition could lead to
deterioration of the surface that could adversely affect the life
of the appliance and possibly result in a hazardous situation.
The appliance is intended to be used built-in.
The appliance shall not be placed in a cabinet.
The appliance should not be cleaned with a water jet.
The appliance is not intended for installing in road vehicles,
caravans and similar vehicles etc.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play
with the appliance.
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied persons in
order to avoid a hazard.
This oven should be positioned proper direction and height
permitting easy access to cavity and control area.
Before using the your oven rst time, oven should be operated
with the water during 10 minute and then used.
If the oven generates a strange noise, a burning smell, or smoke
is emitted, unplug the power plug immediately and contact
your nearest service center.
Appliance should allow to disconnection of the appliance
from the supply after installation. The disconnection may be
achieved by having the plug accessible or by incorporating a
switch in the xed wiring in accordance with the wiring rules.
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OVEN FUNCTION ONLY OPTIONAL
Children less than 8 years of age shall be kept away unless
WARNING: When the appliance is operated in the combination
mode, children should only use the oven under adult
supervision due to the temperatures generated.
During use the appliance becomes hot. Care should be taken to
avoid touching heating elements inside the oven.
WARNING: Accessible parts may become hot during use. Young
children should be kept away.
A steam cleaner is not to be used.
Do not use harsh abrasive cleaners or sharp metal scrapers to
clean the oven door glass since they can scratch the surface,
which may result in shattering of the glass.
WARNING: Ensure that the appliance is switched off before
replacing the lamp to avoid the possibility of electric shock.
Do not use harsh abrasive cleaners or sharp metal scrapers to
clean the oven door glass since they can scratch the surface,
which may result in shattering of the glass.
continuously supervised.
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
The door or the outer surface may get hot when the appliance
is operating.
The temperature of accessible surfaces may be high when the
appliance is operating.
The appliances are not intended to be operated by means of an
external timer or separate remote-control system.
Safety instructions
WARNING: The appliance and its accessible parts become hot
during use.
Care should be taken to avoid touching heating elements.
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Safety instructions
Safety instructions
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children unless they are
older than 8 and supervised.
Keep the appliance and its cord out of reach of children less
than 8 years.
General safety
Any modications or repairs must be performed by qualied personnel only.
Do not heat food or liquids sealed in containers for the microwave function.
Do not use benzene, thinner, alcohol, or steam or high-pressure cleaners to clean
the oven.
Do not install the oven: near a heater or ammable material; locations that are
humid, oily, dusty or exposed to direct sunlight or water; or where gas may leak;
or an uneven surface.
This oven must be properly grounded in accordance with local and national codes.
Regularly use a dry cloth to remove foreign substances from the power plug
terminals and contacts.
Do not pull, excessively bend, or place heavy objects on the power cord.
If there is a gas leak (propane, LP, etc) ventilate immediately. Do not touch the
power cord.
Do not touch the power cord with wet hands.
While the oven is operating, do not turn it off by unplugging the power cord.
Do not insert ngers or foreign substances. If foreign substances enter the oven,
unplug the power cord and contact a local Samsung service centre.
Do not apply excessive pressure or impact to the oven.
Do not place the oven over fragile objects.
Ensure the power voltage, frequency, and current matches the product
specications.
Firmly plug the power plug into the wall socket. Do not use multiple plug adapters,
extension cords, or electric transformers.
Do not hook the power cord on metal objects. Make sure the cord is between
objects or behind the oven.
Do not use a damaged power plug, power cord, or loose wall socket. For damaged
power plugs or cords, contact a local Samsung service centre.
Do not pour or directly spray water onto the oven.
Do not place objects on the oven, inside, or on the oven door.
Do not spray volatile materials such as insecticide on the oven.
Do not store ammable materials in the oven. Because alcohol vapours can contact
hot parts of the oven, use caution when heating food or drinks containing alcohol.
Children may bump themselves or catch their ngers on the door. When opening/
closing the door, keep children away.
Microwave warning
Microwave heating of beverages may result in delayed eruptive boiling; always
use caution when handling the container. Always allow beverages to stand at least
20 seconds before handling. If necessary, stir during heating. Always stir after
heating.
In the event of scalding, follow these First Aid instructions:
1. Immerse the scalded area in cold water for at least 10 minutes.
2. Cover with a clean, dry dressing.
3. Do not apply any creams, oils, or lotions.
To avoid damaging the tray or rack, do not put the tray or rack in water shortly
after cooking.
Do not use the oven for deep fat frying because the oil temperature cannot be
controlled. This could result in a sudden boil over of hot oils.
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Microwave oven precautions
Only use microwave-safe utensils. Do not use metallic containers, gold or silver
trimmed dinnerware, skewers, etc.
Remove wire twist ties. Electric arcing may occur.
Do not use the oven to dry papers or clothes.
Use shorter times for small amounts of food to prevent overheating or burning.
Keep the power cord and power plug away from water and heat sources.
To avoid the risk of explosion, do not heat eggs with shells or hard-boiled eggs. Do
not heat airtight or vacuum-sealed containers, nuts, tomatoes, etc.
Do not cover the ventilation slots with cloth or paper. This is a re hazard. The
oven may overheat and turn off automatically and will remain off until it cools
sufciently.
Always use oven mitts when removing a dish.
Stir liquids halfway during heating or after heating ends and allow the liquid stand
at least 20 seconds after heating to prevent eruptive boiling.
Stand at arms length from the oven when opening the door to avoid getting
scalded by escaping hot air or steam.
Do not operate the oven when it is empty. The oven will automatically shut down
for 30 minutes for safety purposes. We recommend placing a glass of water inside
the oven at all times to absorb microwave energy in case the oven is started
accidentally.
Install the oven in compliance with the clearances in this manual. (See Installing
your microwave oven.)
Use caution when connecting other electrical appliances to sockets near the oven.
Microwave operation precautions
Failure to observe the following safety precautions may result in harmful exposure
to microwave energy.
• Do not operate the oven with the door open. Do not tamper with the safety
interlocks (door latches). Do not insert anything into the safety interlock holes.
• Do not place any object between the oven door and front face or allow food
or cleaner residue to accumulate on sealing surfaces. Keep the door and door
sealing surfaces clean by wiping with a damp cloth and then with a soft, dry
cloth after each use.
• Do not operate the oven if it is damaged. Only operate after it has been repaired
by a qualied technician.
Important: the oven door must close properly. The door must not be bent; the
door hinges must not be broken or loose; the door seals and sealing surfaces
must not be damaged.
• All adjustments or repairs must be done by a qualied technician.
Safety instructions
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Safety instructions
Safety instructions
Limited warranty
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic
defect if the damage to the unit or accessory was caused by the customer. Items
this stipulation covers include:
• Door, handles, out-panel, or control panel that are dented, scratched, or broken.
• A broken or missing tray, guide roller, coupler, or wire rack.
Use this oven only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all
possible conditions and situations that may occur. It is your responsibility to use
common sense, caution, and care when installing, maintaining, and operating your
oven.
Because these following operating instructions cover various models, the
characteristics of your microwave oven may differ slightly from those described in
this manual and not all warning signs may be applicable. If you have any questions
or concerns, contact a local Samsung service centre or nd help and information
online at www.samsung.com.
Use this oven for heating food only. It is intended for domestic use only. Do not
heat any type of textiles or cushions lled with grains. The manufacturer cannot
be held liable for damage caused by improper or incorrect use of the oven.
To avoid deterioration of the oven surface and hazardous situations, always keep
the oven clean and well maintained.
Product group denition
This product is a Group 2 Class B ISM equipment. The denition of group 2 which
contains all ISM equipment in which radio-frequency energy is intentionally
generated and/or used in the form of electromagnetic radiation for the treatment
of material, and EDM and arc welding equipment.
For Class B equipment is equipment suitable for use in domestic establishments
and in establishments directly connected to a low voltage power supply network
which supplies buildings used for domestic purposes.
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Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature
indicates that the product and its electronic accessories
(e.g. charger, headset, USB cable) should not be disposed
of with other household waste at the end of their working
life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate
these items from other types of waste and recycle them
responsibly to promote the sustainable reuse of material
resources.
Household users should contact either the retailer where
they purchased this product, or their local government
ofce, for details of where and how they can take these
items for environmentally safe recycling.
Business users should contact their supplier and check the
terms and conditions of the purchase contract. This product
and its electronic accessories should not be mixed with
other commercial wastes for disposal.
For information on Samsung’s environmental commitments and product specic
regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/
samsungelectronics/corporatecitizenship/data_corner.html
Cooking instructions
The IEC Power Output rating is an internationally standardised rating, so all
microwave manufacturers now use the same method of measuring power output.
If food packaging gives cooking instructions based on IEC Power ratings, set
cooking times according to the IEC Power of your oven.
For example :
If the cooking instructions are based on a 650 W oven, then you will need to
reduce some cooking time for the NQ50K5137** (900 W).
Ready meals are now very convenient and popular. These are meals which are
already prepared and cooked by the food manufacturer, and then frozen, chilled or
vacuum sealed for long life.
Increasingly, heating times for such ready meals are being based on the Heating
Categories A, B, C, D and E.
On this instance, simply match the heating category of your oven to the
instructions on the food package, and set your timer accordingly.
For example :
If the heating instructions are 3 minutes on HIGH for a D category oven, then you
will need to set your timer for less than 3 minutes on HIGH for the NQ50K5137**
(E category).
IMPORTANT: Always remember that cooking instructions are intended only as a
guide. If you have followed the instructions and the food is still not piping hot
throughout, simply return it to the oven and cook it until it is.
Safety instructions
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Installation
Installation
What’s included
Make sure all parts and accessories are included in the product
package. If you have a problem with the oven or accessories,
contact a local Samsung customer centre or the retailer.
Oven at a glance
01
02
03
04
Accessory
The following accessory is provided with your microwave oven.
Ceramic tray
(Useful for microwave mode.)
05
01 Control panel 02 Support Rack
03 Safety door lock
04 Door 05 Door Handle
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Installation instructions
A
B
C
D
E
F
G
I
H
A
B
C
D
H
G
E
F
Install in the Built-in cabinet
General Technical Information
Electrical Supply 230 V ~ 50 Hz
Dimensions (W × H × D)
Set size
Built in size
595 x 454.2 x 570 mm
555 x 445 x 548.8 mm
Disposal of Packaging and Appliance
Packaging is recyclable.
Packaging may consist of the following materials:
• cardboard;
• polyethylene lm (PE);
• CFC-free polystyrene(PS rigid foam).
Kitchen built-in cabinets in contact with the oven must be
heatresistant up to 100 °C. Samsung will take no responsibility
for damage of built-in cabinets from the heat.
Required Dimensions for Installation
Oven (mm)
A 555 F 595
B 445 G 358
C 548.8 H 85
D 21 I 454.2
E 341
Installation
Please dispose of these materials in a responsible manner in
accordance with government regulations.
The authorities can provide information on how to dispose of
domestic appliances in a responsible manner.
Safety
• This appliance should only be connected by a qualied technician.
• The Oven is NOT designed for use in a commercial cooking setting.
• It should be used exclusively for cooking food in a home setting.
• The appliance is hot during and after use.
• Exercise caution when young children are present.
Electrical Connection
The house mains to which the appliance is connected should
comply with national and local regulations.
Built-in cabinet (mm)
A 600
B Min. 564-568
C Min. 550
D Min. 446 / Max. 450
E Min. 50
F 200 cm
G 200 cm
2
2
H Space for power outlet
(30 Ø Hole)
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Installation
02 02
01
A
B
C
D
E
Installation
Mounting the oven
Under-sink built-in cabinet (mm)
A Min. 550
B Min 564 / Max. 568
C Min. 446 / Max 450
D 50
E 200 cm
2
1. Slide the oven partly into the
recess. Lead the connection
cable to the power source.
2. Slide the oven completely into
the recess.
3. Fasten the oven using the two
screws (4 x 25 mm) provoded.
4. Make the electrical connection.
Check that the appliance
works.
Be sure to hold the appliance
with 2 side handles and door
handle when unpacking the
product.
01 Door handle
02 Side handle
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Maintenance
Cleaning
Clean the oven regularly to prevent impurities from building up
on or inside the oven. Also pay special attention to the door, door
sealing, and turntable and roller ring (applicable models only).
If the door won’t open or close smoothly, rst check if the door
seals have built up impurities. Use a soft cloth in soapy water to
clean both the inner and outer sides of the oven. Rinse and dry well.
To remove stubborn impurities with bad smells
from inside the oven
1. With an empty oven, put a cup of diluted lemon juice on the
centre of the turntable.
2. Heat the oven for 10 minutes at max power.
3. When the cycle is complete, wait until the oven cools down.
Then, open the door and clean the cooking chamber.
CAUTION
• Keep the door and door sealing clean and ensure the door
opens and closes smoothly. Otherwise, the oven’s lifecycle
may be shortened.
• Take caution not to spill water into the oven vents.
Replacement (repair)
WARNING
This oven has no user-removable parts inside. Do not try to
replace or repair the oven yourself.
• If you encounter a problem with hinges, sealing, and/or the
door, contact a qualied technician or a local Samsung service
centre for technical assistance.
• If you want to replace the light bulb, contact a local Samsung
service centre. Do not replace it yourself.
• If you encounter a problem with the outer housing
of the oven, rst unplug the power cord from the
power source, and then contact a local Samsung
service centre.
Care against an extended period of disuse
• If you don’t use the oven for an extended period of time,
unplug the power cord and move the oven to a dry, dust-free
location. Dust and moisture that builds up inside the oven may
affect the performance of the oven.
Maintenance
• Do not use any abrasive or chemical substances for cleaning.
• After each use of the oven, use a mild detergent to clean the
cooking chamber after waiting for the oven to cool down.
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Before you start
When the appliance is rst plugged in, the display lights up. After three seconds,
the clock symbol and “12:00” blink on the display.
Clock settings
Setting the energy save mode
Energy save mode saves electricity when the oven is not being used.
1. Simultaneously press the Up button and
the Select button. “12:00” blinks.
2. Press the Up or Down buttons to set the
hour.
Before you start
3. Press the Select button. “00” (mins)
blinks.
4. Press the Up or Down buttons to set the
minutes.
5. Press the Select button.
Standby mode
The oven will default to Standby mode after 2 minutes of no activity.
ECO mode
1. Press and hold the Select button for 3
seconds. When the oven is in ECO mode,
the display turns off, and the oven
cannot be used.
2. To disable ECO mode, open the door or
press any button.
Turning the beeper on/off
1. To turn off the beeper, simultaneously
press and hold the Up and Down buttons
for one second.
The oven will now not beep to indicate
the end of a function.
2. To turn the beeper back on,
simultaneously press and hold the Up
and Down buttons again for one second.
NOTE
• To change the clock settings, repeat step 1 above to blink the display.
Then, repeat steps 2 through 5 above to change the clock settings.
• The clock time cannot be changed during operations.
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About microwave energy
Microwaves are high-frequency electromagnetic waves. The oven uses the prebuilt
magnetron to generate microwaves which are used to cook or reheat food without
deforming or discolouring the food.
1. The microwaves generated by the
magnetron are distributed uniformly
through the whirling distribution system.
This is why the food is cooked evenly.
2. The microwaves are absorbed down to
the food up to a depth of approx. 2.5 cm.
Then, the microwaves are dissipated
inside the food as cooking continues.
3. The cooking time is affected by the
following conditions of the food.
• Quantity and density
• Moisture content
• Initial temperature (especially, when
frozen)
NOTE
The cooked food keeps heat in its core
after cooking is complete. This is why you
must respect the standing time specied in
this manual, which ensures cooking evenly
down to the core.
Cookware for microwave
Cookware used for Microwave Mode must allow microwaves to pass through
and penetrate food. Metals such as stainless steel, aluminum and copper reect
microwaves. Therefore, do not use cookware made of metallic materials. Cookware
marked microwave - safe is always safe for use. For additional information on
appropriate cookware refer to the following guide and place a glass of water or
some food on the turntable.
Requirements:
• Flat bottom and straight sides
• Tight-tting lid
• Well-balanced pan with handles that weigh less than the main pan
Material
Aluminium foil
Crusty plate
Bone china or earthenware
Disposable polyester cardboard
dishes
Polystyrene cups
or containers
Fast-food
packaging
Paper bags or
newspaper
Recycled paper or
metal trims
Microwave-
safe
Description
Use for a small serving size to
protect against overcooking.
Arcing can occur if the foil is
near the oven wall or if using
an excessive amount of foil.
Do not use for preheating for
more than 8 minutes.
Porcelain, pottery, glazed
earthenware and bone china are
usually microwave-safe, unless
decorated with a metal trim.
Some frozen foods are
packaged in these dishes.
Overheating may cause these
to melt.
These may catch re.
These may cause arcing
Before you start
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Operations
Operations
Material
Oven-to-table ware
Glassware
Metal
Paper
Plastic
Wax or grease-proof paper
Fine glassware
Glass jars
Dishes
Freezer bag with
twist-ties
Plates, cups,
napkins, and kitchen
paper
Recycled paper
Containers
Cling lm
Freezer bags
Microwave-
safe
Description
Microwave-safe unless
decorated with metal trims.
Delicate glassware may break
or crack by rapid heating.
Appropriate for warming only.
Remove the lid before cooking.
These may cause arcing or re.
Use to cook for a short time.
These absorb excess moisture.
Causes arcing.
Use thermoplastic containers
only. Some plastics may warp or
discolour at high temperatures.
Use to maintain moisture after
cooking.
Use boilable or ovenproof bags
only.
Use to maintain moisture and
prevent spattering.
Control panel
The front panel comes in a wide range of materials and colours. For improved
quality, the actual appearance of the oven is subject to change without notice.
01 0302
04 0805 0706
01 Oven light Press to turn the internal light on or off.
02 Display Shows necessary information of selected function or
settings.
03 Start Press to start cooking.
04 Mode Press to select a desired cooking mode or function.
05 Cooking time
06 Down/Up Press to adjust the setting value for your selection.
07 Select Press to conrm your settings.
08 Stop/Cancel Press to stop operation. This button is also used to
Press to set the cooking time.
Press the Up button to increase, or Press the Down
button to decrease.
cancel the current mode.
: Microwave safe : Use caution : Microwave unsafe
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Types of heating
The following chart summarizes the various heating modes and settings available
on your oven. Use the Cooking Guides in the pages that follow to determine the
appropriate mode and setting for all your recipes.
Feature Description
Microwave energy is used
to cook and defrost foods. It
provides fast efcient cooking
Microwave mode
Auto mode
Microwave
Auto Reheat /
Cook
Auto Defrost
Steam cleaning
without changing the colour or
form of food. Power level and
cooking time are manually set to
suit various dishes.
15 pre-programmed auto
cook settings can be selected
for your convenience. Time
and temperature will be set
automatically.
You simply select programme and
weight your dish and start the
auto cooking process. ('A' appears
in disply when Auto Reheat/Cook
mode.)
The oven offers 5 defrosting
programmes for your
convenience. ('d' appears in disply
when Auto Defrost)
This is useful for cleaning light
soiling with steaming.
Microwave mode
Step 1. Select mode
Step 2. Set power level
Step 3. Set cooking time
Press the Mode button once.
The time(default : 1:00) and power level
(default : 900W) appear on the Display.
Press the Up and Down buttons to set
Power level.
Press the Cooking Time button.
Press the Up and Down button to set
cooking time.
When done, Press Start button.
Operations
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Operations
Operations
To change the cooking time during cooking
1. Press the Cooking Time button.
2. Press the Up and Down button to adjust
3. When done, press the Cooking Time
To change the power level during cooking
1. Press the Select button.
2. Press the Up and Down button to adjust
3. When done, press the Select button.
To stop operation
Press the Stop/Cancel button once to stop
operation, twice to cancel the current mode.
the cooking time.
button.
the power level.
Microwave
Microwaves are high-frequency electromagnetic waves. The microwave energy
enables food to be cooked or reheated without changing either the form or the
colour.
• Use only microwave-safe cookware.
Step 1
Microwave Power level Cooking time -
Power level
Level
HIGH 100 900 Use to heat up liquid.
HIGH LOW 83 750
MEDIUM HIGH 67 600
MEDIUM 50 450
MEDIUM LOW 33 300
DEFROST 20 180 Use to defrost before cooking.
LOW 11 100 Use to defrost vegetables.
>
Percentage
(%)
Step 2
>
1. Put food in a microwave-safe container,
2. Follow steps 1-3 in the Microwave mode
3. When cooking is complete, “0:00” blinks.
Simple start
To simply heat food for a short period of
time at maximum power (900 W), select
Microwave, and then press the Start button.
Output Power
(W)
Step 3
then on the recommended accessory, and
then close the door.
on page 17.
Use oven gloves to take out food.
Use to heat up and cook.
Use to cook meat and heat up
vegetables.
>
Description
Step 4
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Auto mode
The oven offers 2 different auto modes for your convenience: Auto Reheat/Cook
and Auto Defrost. Select one that best ts your needs.
Step 1. Select mode
Press the Mode button 2 times for Auto
Rehet/Cook or 3 times for Auto Defrost
mode.
'A' appears in disply when Auto Reheat/
*
Cook mode.
'd' appears in disply when Auto Defrost.
*
Step 2. Select programme
Press the Up and Down buttons to select a
preferred programme, and then press the
Select button. The defualt weight for the
programme blinks.
Step 3. Set weight
Press the Up and Down buttons to set the
weight.
When done, press the Start button.
NOTE
The cooking time is pre-programmed according to the auto mode, which cannot be
changed.
Auto Reheat/Cook
The oven offers 15 auto reheat/cook programmes for your convenience. The time
and power level are automatically adjusted according to the selected programme.
Step 1
Auto Reheat/Cook 1 to 15 Weight
Auto Defrost
The oven offers 5 defrosting programmes for your convenience. The time and
power level are automatically adjusted according to the selected programme.
Step 1
Auto Defrost 1 to 5 Weight
>
>
Step 2
1. Put food in suitable cookware, then on
the recommended accessory, and then
close the door.
2. Follow steps 1-3 in the Auto mode on the
left column.
3. When cooking is complete, “0:00” blinks.
Use oven gloves to take out food.
Step 2
1. Put food in suitable cookware, then on
the recommended accessory, and then
close the door.
2. Follow steps 1-3 in the Auto mode on the
left column.
3. When cooking is complete, “0:00” blinks.
Use oven gloves to take out food.
>
>
Step 3
Step 3
Operations
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Operations
Operations
Steam cleaning
This is useful for cleaning light soiling with steaming.
1. Pour 100 ml of water onto the bottom of
the oven and close the oven door.
2. Press the Mode button 4 times to select
steam cleaning. (15:00 appears in disply
when steam clean mode.)
3. Press the Start button. The oven starts
cleaning.
4. Use a dry cloth to clean inside the oven.
WARNING
Do not open the door before the cycle is complete. The water inside the oven is
very hot, and it can cause a burn.
NOTE
• Use this feature only when oven has cooled completely to room temperature.
• DO NOT use distilled water.
• DO NOT use high-pressure water cleaners or steam jet cleaners to clean the
microwave oven.
• While the oven is hot inside, auto cleaning is not activated. Wait until the oven
cools down, and try again.
• Do not pour water onto the bottom by force. Do it gently. Otherwise, the water
overows to the front.
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Cooking Smart
Auto cooking
Auto Reheat/cook guide
Code Food
A1 Drink 0.25-0.5 Pour the liquid into ceramic mugs and reheat
A2 Plated meal 0.3-0.4
A3 Frozen
Plated meal
A4 Soup 0.2-0.3
A5 Stew 0.2-0.3
Weight (kg)
0.4-0.5
0.3-0.4
0.4-0.5
0.4-0.5
0.4-0.5
Instructions
uncovered. Place one mug in the centre, place
2 mugs side by side on ceramic tray. Leave
them to stand in the microwave oven. Stir
well after 1-2 min standing. Be careful while
taking the cups out. (see safety instruction for
reheating liquids.)
Put on a ceramic plate and cover with
microwave cling lm. This programme is
suitable for meals consisting of 3 components
(e.g. meat with sauce, vegetables and a side
dish like potatoes, rice or pasta). After cooking
stand for 3 min.
Take frozen ready meal and check if dish is
suitable for microwave. Pierce lm of ready
meal. Put the frozen ready meal in the centre.
This programme is suitable for frozen ready
meals consisting of 3 components (e.g. meat
with sauce, vegetables and a side dish like
potatoes, rice or pasta).After cooking stand for
3 min.
Pour into a deep ceramic plate or bowl and
cover with plastic lid during heating. Put soup
in the centre. Stir carefully before and after
2-3 min standing.
Pour into a deep ceramic plate or bowl and
cover with plastic lid during heating. Put soup
in the centre. Stir carefully before and after
2-3 min standing.
Code Food
A6 Pop corn 0.1 Use special popcorn product for preparing
A7 Pasta with
sauce
(chilled)
A8 Baby food 0.2
A9 Baby milk 0.1
Fresh
A10
vegetables
Frozen
A11
vegetables
Weight (kg)
0.3-0.4
0.4-0.5
0.3
0.2
0.3-0.4
0.5-0.6
0.3-0.4
0.4-0.5
Instructions
in microwave oven. Follow the instructions
of food manufacturer and put the bag in the
center of ceramic tray. During this programme
corn will pop and the bag will increase in
volume. Be careful when taking out and
opening the hot bag.
Put pasta (e.g. spaghetti or egg noodles) on a
at ceramic plate. Cover with microwave cling
lm. Stir before serving.
Pour the meal into a ceramic deep plate. Cook
covered. Stand 2-3 minutes after cooking.
Before serving, stir well and check the
temperature carefully.
Stir or shake well and pour into a sterilized
glass bottle. Place into the center of ceramic
tray. Cook uncovered. Shake well and stand
for at least 3 minutes. Before serving, shake
well and check the temperature carefully.
Weigh the vegetables after washing, cleaning
and cutting into similar size. Put them into
a glass bowl with lid. Add 45 ml water
(3 tablespoons). Put bowl in the centre. Cook
covered. Stand 2-3 minutes and stir after
cooking.
Put frozen vegetables, such as broccoli,
carrot slices, cauliower orets and peas
into a glass bowl with lid. Add 1-2 tbsp.
water. Put bowl in the centre. Cook covered.
Stand 2-3 minutes and stir after cooking.
Cooking Smart
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Cooking Smart
Code Food
Peeled
A12
Potato
Jacket
A13
Potato
White rice 0.3-0.4 Weigh parboiled white rice and add double
A14
A15 Pasta 0.25
Cooking Smart
NOTE
The Auto Reheat/cook Mode uses microwave energy to heat food.
Therefore guidelines for cookware and other microwave safety precautions must
be strictly observed when using this mode.
Weight (kg)
0.5-0.6
0.7-0.8
0.3-0.4
0.5-0.6
0.35
Instructions
Weigh the potatoes after peeling, washing
and cutting into a similar size. Put them
into a glass bowl with lid. Add 45-60 ml
(3-4 tablespoons) water. Put bowl in the
centre. Stand 2-3 minutes and stir after
cooking.
Prick each potato several times with fork.
Place them on ceramic tray without peeling.
Remove from oven, wrap in foil and let stand
3-5 minutes after cooking.
quantity of cold water. For example: when
cooking 0.3 kg rice, add 600 ml cold water.
Use glass pyrex bowl with lid. Put bowl in the
centre. Cook covered. Stand 5 minutes and
stir after cooking.
Put the pasta in a large glass pyrex bowl and
add 1~1.5 L boiling water, a pinch of salt and
stir well. Cook uncovered. Stir occasionally
during and after cooking. Cover during
3-5 min standing and drain thoroughly
afterwards.
Auto defrost guide
Code Food
d1 Meat 0.2-2.0 Shield the edges with aluminium foil. Turn
d2 Poultry 0.2-2.0 Shield the leg and wing tips with aluminium
d3 Fish 0.2-2.0 Shield the tail of a whole sh with aluminium
d4 Bread/Cake 0.1-1.0 Put bread on a piece of kitchen paper and
Weight (kg)
Instructions
the meat over, when the oven beeps. This
programme is suitable for beef, lamb, pork,
steaks, chops, minced meat.
Stand for 20-90 minutes.
foil. Turn the poultry over, when the oven
beeps. This programme is suitable for whole
chicken as well as for chicken portions.
Stand for 20-90 minutes.
foil. Turn the sh over, when the oven beeps.
This programme is suitable for whole shes
as well as for sh llets.
Stand for 20-90 minutes.
turn over, as soon as the oven beeps. Place
cake on ceramic tray and if possible, turn
over, as soon as the oven beeps. (Oven keeps
operating and is stopped, when you open the
door.) This programme is suitable for all kinds
of bread, sliced or whole, as well as for bread
rolls and baguettes. Arrange bread rolls in
a circle. This programme is suitable for all
kinds of yeast cake, biscuit, cheese cake and
puff pastry. It is not suitable for short / crust
pastry, fruit and cream cakes as well as for
cake with chocolate topping.
Stand for 10-30 minutes.
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Code Food
d5 Fruit 0.1-0.8 Distribute frozen fruit evenly on ceramic
NOTE
The Auto Defrost Mode uses microwave energy to heat food.
Therefore guidelines for cookware and other microwave safety precautions must
be strictly observed when using this mode.
Weight (kg)
Instructions
tray. This programme is suitable for fruits like
raspberries, mixed berries, and tropical fruits.
Stand for 5-15 minutes.
Microwave cooking guide
General guidelines
Food suitable for microwave cooking
Many kinds of food are suitable for microwave cooking, including fresh or frozen
vegetables, fruit, pasta, rice, grains, beans, sh, and meat. Sauces, custard, soups,
steamed puddings, preserves, and chutneys can also be cooked in a microwave
oven.
Covering during cooking
Food should be covered during cooking, as the evaporated water rises as steam
and contributes to the cooking process. Food can be covered in different ways such
as with a ceramic plate, plastic cover or microwave suitable cling lm.
Standing times
After cooking, it is important to let food stand for the recommended standing time
to allow the temperature to even out within the food.
Cooking guide for frozen vegetables
Use a suitable glass Pyrex bowl with lid. Cook covered for the minimum time (see
table).
Continue cooking to get the result you prefer. Stir twice during cooking and
once after cooking. Add salt, herbs or butter after cooking. Keep covered during
standing time.
Food
Spinach 150 600 5-6 2-3 Add 15 ml (1 tbsp.)
Broccoli 300 600 8-9 2-3 Add 30 ml (2 tbsp.)
Peas 300 600 7-8 2-3 Add 15 ml (1 tbsp.)
Green Beans 300 600 7½-8½ 2-3 Add 30 ml (2 tbsp.)
Portion
(g)
Power
(W)
Time
(min.)
Standing
time (min.)
Instructions
cold water.
cold water.
cold water.
cold water.
Cooking Smart
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Cooking Smart
Food
Mixed
Vegetables
(Carrots/Peas/
Corn)
Mixed
Vegetables
(Chinese Style)
Cooking guide for fresh vegetables
Use a suitable glass Pyrex bowl with lid. Add 30-45 ml cold water (2-3 tbsp.)
for every 250 g unless another water quantity is recommended (see table) Cook
covered for the minimum time (see table) Continue cooking to get the result you
prefer. Stir once during and after cooking. Add salt, herbs or butter after cooking.
Cover during the 3 minute standing time.
Hint: Cut fresh vegetables into even sized pieces. The smaller they are cut the
quicker they are cooked.
All fresh vegetables should be cooked using full microwave power (900 W).
Cooking Smart
Food
Broccoli 250
Brussels Sprouts 250 5-6 3 Add 60-75 ml (5-6 tbsp.)
Carrots 250 5-6 3 Cut carrots into even sized
Cauliower 250
Portion
300 600 7-8 2-3 Add 15 ml (1 tbsp.)
300 600 7½-8½ 2-3 Add 15 ml (1 tbsp.)
Portion
500
500
(g)
(g)
Power
(W)
Time
(min.)
4-5
5-6
5-6
7-8
Time
(min.)
Standing
time (min.)
Standing
time (min.)
3 Prepare even sized orets.
Arrange the stems to the
center.
water.
slices.
3 Prepare even sized orets. Cut
big orets into halves. Arrange
stems to the center.
Instructions
cold water.
cold water.
Instructions
Food
Courgettes 250 3-4 3 Cut courgettes into slices. Add
Egg Plants 250 3-4 3 Cut egg plants into small slices
Leeks 250 3-4 3 Cut leeks into thick slices.
Mushrooms 125
Onions 250 4-5 3 Cut onions into slices or
Pepper 250 4-5 3 Cut pepper into small slices.
Potatoes 250
Turnip Cabbage 250 5-6 3 Cut turnip cabbage into small
Portion
(g)
250
500
Time
(min.)
1-2
2-3
4-5
7-8
Standing
time (min.)
30 ml (2 tbsp.) water or a
knob of butter. Cook until just
tender.
and sprinkle with 1 tablespoon
lemon juice.
3 Prepare small whole or sliced
mushrooms. Do not add any
water. Sprinkle with lemon
juice. Spice with salt and
pepper. Drain before serving.
halves. Add only 15 ml
(1 tbsp.) water.
3 Weigh the peeled potatoes
and cut them into similar sized
halves or quarters.
cubes.
Instructions
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Cooking guide for rice and pasta
Rice: Use a large glass Pyrex bowl with lid. (Note that rice doubles in volume
during cooking.) Cook covered. After cooking time is over, stir before
letting stand. Add salt or herbs and butter. Note that rice may not have
absorbed all water after the cooking time is nished.
Pasta: Use a large glass pyrex bowl. Add boiling water, a pinch of salt and stir
well. Cook uncovered. Stir occasionally during and after cooking. Cover
during standing time and drain thoroughly afterwards.
Food
White Rice
(Parboiled)
Brown Rice
(Parboiled)
Mixed Rice
Portion
250
375
250
375
250 900 17-19 5 Add 500 ml cold water.
(g)
Power
(W)
Time
(min.)
900 17-18
18-20
900 20-22
22-24
Standing
time (min.)
Instructions
5 Add 500 ml cold water.
Add 750 ml cold water.
5 Add 500 ml cold water.
Add 750 ml cold water.
(Nice + Wild
Rice)
Mixed Corn
250 900 18-20 5 Add 400 ml cold water.
(Rice + Grain)
Pasta 250 900 10-11 5 Add 1000 ml hot water.
Reheating
Your microwave oven will reheat food in a fraction of the time a conventional
oven takes.
Arranging and covering
Avoid reheating large items such as joints of meat since they tend to overcook
and dry out before the centre is piping hot. You will have more success reheating
smaller pieces. Keeping food covered while heating will also help prevent drying.
Power levels
Different power levels can be used for reheating foods.
In general, for large quantities of delicate food or foods that heat up quickly, such
as mince pies, it is better to use a lower power level.
Stirring
Stir well or turn food over during reheating for best results. When possible, stir
again before serving. Stirring is especially important when heating liquids.
Heating and standing times
When reheating food for the rst time, it is helpful to make a note of the time
taken for future reference. Avoid overheating. If uncertain, it is preferable to
underestimate cooking time. Then extra heating time can be added, if necessary.
Always make sure that reheated food is piping hot throughout. Allow food to stand
for a short time after reheating to let the temperature even out. The recommended
standing time after reheating is 2-4 minutes.
Reheating liquids
Take special care when heating liquids. To prevent eruptive boiling and possible
scalding, place a spoon or glass stick in the beverage. Stir during heating and
always stir after heating. Allow a standing time of at least 20 seconds after the
oven has been switched off to allow the temperature to even out.
Cooking Smart
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Cooking Smart
Reheating baby food
Baby food
Extra caution should also be exercised when reheating baby foods. Put food into
a deep ceramic plate. Cover with plastic lid. Stir well after reheating. Let stand
for 2-3 minutes before serving. Stir again and check temperature. Recommended
serving temperature is between 30-40 °C.
Baby milk
Pour milk into a sterilised glass bottle. Reheat uncovered. Never heat a baby’s
bottle with the nipple on, as the bottle may explode if overheated. Shake
well before standing time and again before serving. Always carefully check
the temperature of baby milk or food before serving. Recommended serving
temperature is 37 °C.
Reheating baby food and milk
Use the power levels and times in this table as guide lines for reheating.
Standing
Food Portion Power Time
Cooking Smart
Baby Food
(Vegetable +
Meat)
190 g 600 W 30-40 sec. 2-3 Empty into ceramic
time
(min.)
Instruction
deep plate. Cook
covered. Stir after
cooking time. Stand
for 2-3 minutes.
Before serving,
stir well and check
the temperature
carefully.
Food Portion Power Time
Baby Porridge
(Grain + Milk +
Fruit)
Baby Milk 100 ml
190 g 600 W 20-30 sec. 2-3 Empty into ceramic
300 W 30-40 sec.
200 ml
50 sec. to
1 min.
Standing
time
(min.)
2-3 Stir or Shake well
Instruction
deep plate. Cook
covered. Stir after
cooking time. Stand
for 2-3 minutes.
Before serving,
stir well and check
the temperature
carefully.
and pour into a
sterilized glass
bottle. Place into
the centre of
ceramic tray. Cook
uncovered. Shake
well and stand for
at least 3 minutes.
Before serving,
Shake well and check
the temperature
carefully.
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Reheating liquids and food
Use the power levels and times in this table as guide lines for reheating.
Standing
Food Portion Power Time
time
Instruction
(min.)
Drink 250 ml
(1 mug)
500 ml
(2 mugs)
900 W 1½-2
2-3
1-2 Pour into a ceramic cup
and reheat uncovered.
Place cup in the center of
ceramic tray. Stir carefully
before and after standing
time.
Soup
(Chilled)
250 g 900 W 3-4 2-3 Pour into a deep ceramic
plate. Cover with plastic
lid. Stir well after
reheating. Stir again
before serving.
Stew
(Chilled)
350 g 600 W 5-6 2-3 Pour into a deep ceramic
plate. Cover with plastic
lid. Stir well after
reheating. Stir again
before serving.
Pasta with
sauce
(Chilled)
350 g 600 W 5-6 2-3 Pour into a deep ceramic
plate. Cover with plastic
lid. Stir well after
reheating. Stir again
before serving.
Plated meal
(Chilled)
350 g
450 g
600 W 5-6
6-7
3 Plate a meal of 2-3 chilled
components on a
ceramic dish. Cover with
microwave cling lm.
Defrosting
Microwaves are an excellent way of defrosting frozen food. Microwaves gently
defrost frozen food in a short period of time. This can be a great advantage, if
unexpected guests suddenly show up.
Frozen poultry must be thoroughly thawed before cooking. Remove any metal ties
and take it out of any wrapping to allow thawed liquid to drain away.
Put the frozen food on a dish without a cover. Turn over half way, drain off any
liquid and remove any giblets as soon as possible. Check the food occasionally to
make sure that it does not feel warm. If smaller and thinner parts of the frozen
food start to warm up, they can be shield by wrapping very small strips of
aluminium foil around them during defrosting.
Should poultry start to warm up on the outer surface, press the Stop button and
allow it to stand for 20 minutes before continuing. Leave the sh, meat and
poultry to stand in order to complete defrosting. The standing time for complete
defrosting will vary depending on the quantity defrosted. Please refer to the table
on the next page.
Hint: Flat food is defrosted better than thicker items, and smaller quantities
need less time than bigger ones. Remember this hint while freezing and
defrosting food.
For defrosting of frozen food with a temperature of about -18 to -20 °C, use the
following table as a guide.
Frozen foods should be defrosted using defrosting power level (180 W).
Place food on ceramic tray, insert ceramic tray in shelf level 1.
Food
Portion
(g)
Time
(min.)
Standing
time (min.)
Instructions
MEAT
Minced Beef 250
500
Pork Steaks 250 7-8
6-7
8-12
15-30 Place the meat on the ceramic
plate. Shield thinner edges
with aluminium foil. Turn
over after half of defrosting
time.
Cooking Smart
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Troubleshooting
Food
POULTRY
Chicken
Pieces
Whole
Chicken
FISH
Fish Fillets 200 6-7 10-25 Put frozen sh in the middle
Whole Fish 400 11-13
FRUIT
Berries 300 6-7 5-10 Spread fruit on a at, round
BREAD
Bread Rolls
(each ca. 50 g)
Toast/
Sandwich
Portion
(g)
500
(2 pcs)
1200 28-32
2 pcs
4 pcs
250
500
Time
(min.)
12-14 15-60 First, put chicken pieces
1-1½
2½-3
4-4½
7-9
Standing
time (min.)
skin - side down, whole
chicken breast - side - down
on ceramic plate. Shield the
thinner parts like wings
and ends with aluminium
foil. Turn over after half of
defrosting time.
of ceramic plate. Arrange
the thinner parts under the
thicker parts. Shield narrow
ends of llets and tail of
whole sh With aluminium
foil. Turn over after half of
defrosting time.
glass dish with a large
diameter.
5-20 Arrange rolls in a circle
or bread horizontally on
kitchen paper on the ceramic
plate. Turn over after half of
defrosting time.
Instructions
Troubleshooting
You may encounter a problem using the oven. In that case, rst check the table
below and try the suggestions. If a problem persists, or if any information code
keeps appearing on the display, contact a local Samsung service centre.
Checkpoints
If you encounter a problem with the oven, rst check the table below and try the
suggestions.
Problem Cause Action
General
The buttons
cannot be pressed
properly.
The time is not
displayed.
The oven does not
work.
The oven stops
while in operation.
Foreign matter may
be caught between the
buttons.
For touch models: Moisture
is on the exterior.
Child lock is activated. Deactivate Child lock.
Power is not supplied. Make sure power is supplied.
The Eco (power-saving)
function is set.
Power is not supplied. Make sure power is supplied.
The door is open. Close the door and try again.
The door open safety
mechanisms are covered in
foreign matter.
The user has opened the
door to turn food over.
Remove the foreign matter
and try again.
Wipe the moisture from the
exterior.
Turn off the Eco function.
Remove the foreign matter
and try again.
After turning over the food,
press the Start button again
to start operation.
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Troubleshooting
Problem Cause Action
The power turns off
during operation.
There is no power
to the oven.
There is a popping
sound during
operation, and the
oven doesn't work.
The oven exterior
is too hot during
operation.
The oven has been cooking
for an extended period of
time.
The cooling fan is not
working.
Trying to operate the oven
without food inside.
There is not sufcient
ventilation space for the
oven.
Several power plugs are
being used in the same
socket.
Power is not supplied. Make sure power is supplied.
Cooking sealed food or
using a container with a
lid may causes popping
sounds.
There is not sufcient
ventilation space for the
oven.
Objects are on top of the
oven.
After cooking for an
extended period of time, let
the oven cool.
Listen for the sound of the
cooling fan.
Put food in the oven.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Keep the gaps specied
in the product installation
guide.
Designate only one socket to
be used for the oven.
Do not use sealed containers
as they may burst during
cooking due to expansion of
the contents.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Keep the gaps specied
in the product installation
guide.
Remove all objects on the
top of the oven.
Problem Cause Action
The door cannot be
opened properly.
The oven does not
heat.
Heating is weak or
slow.
The warm function
does not work.
Food residue is stuck
between the door and
oven interior.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Clean the oven and then
open the door.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a at bottom.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a at bottom.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a at bottom.
Troubleshooting
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Troubleshooting
Troubleshooting
Problem Cause Action
The thaw function
does not work.
The interior light
is dim or does not
turn on.
A beeping sound
occurs during
cooking.
The oven is not
level.
There are sparks
during cooking.
When power is
connected, the oven
immediately starts
to work.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
The door has been left
open for a long time.
The interior light is
covered by foreign matter.
If the Auto Cook function
is being used, this beeping
sound means it’s time to
turn over the food during
thawing.
The oven is installed on an
uneven surface.
Metal containers are used
during the oven/thawing
functions.
The door is not properly
closed.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a at bottom.
The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door or
press the "Cancel" button.
Clean the inside of the oven
and check again.
After turning over the food,
press the Start button again
to restart operation.
Make sure the oven is
installed on at, stable
surface.
Do not use metal containers.
Close the door and check
again.
Problem Cause Action
There is electricity
coming from the
oven.
There is water
dripping.
Steam leaks from
the door.
There is water left
in the oven.
The brightness
inside the oven
varies.
Cooking is nished,
but the cooling fan
is still running.
Pressing the +30sec
button operates the
oven.
The power or power socket
is not properly grounded.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Brightness changes
depending on power
output changes according
to function.
To ventilate the oven, the
cooling fan continues to
run for about 5 minutes
after cooking is complete.
This happens when the
oven was not operating.
Make sure the power and
power socket are properly
grounded.
Let the oven cool and then
wipe with a dry dish towel.
Let the oven cool and then
wipe with a dry dish towel.
Let the oven cool and then
wipe with a dry dish towel.
Power output changes
during cooking are not
malfunctions. This is not an
oven malfunction.
This is not an oven
malfunction.
The microwave oven is
designed to operate by
pressing the +30 sec button
when it was not operating.
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Troubleshooting
Problem Cause Action
Turntable
While turning, the
turntable comes out
of place or stops
turning.
The turn table
drags while turning.
The turn table
rattles while
turning and is
noisy.
There is no roller ring,
or the roller ring is not
properly in place.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Food residue is stuck to
the bottom of the oven.
Install the roller ring and
then try again.
Adjust the amount of food
and do not use containers
that are too large.
Remove any food residue
stuck to the bottom of the
oven.
Information codes
If the oven fails to operate, you may see an information code on the display.
Check the table below and try the suggestions.
Code Description Action
C-20
C-F0
C-F1
C-21
C-F2
C-d0
The temperature sensor is open.
The temperature sensor is short.
If there is no communication
between the main and sub MICOM.
Only occurs during EEPROM Read/
Write.
This code appears when the oven
temperature high.
In case the temperature rises
over the limit temperature during
operation of each mode. (Fire
sensed.)
The touch key is malfunction.
Unplug the power cord of
the oven, and contact a local
Samsung service centre.
Unplug the power cord for
cooling enough time, and
restart the microwave oven.
Press the Stop button to try
again.
Unplug the power cord for
cooling enough time, and
clean the button. (Dust, Water)
When appear same problem,
contact a local Samsung
service centre.
Troubleshooting
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Technical specicationsTechnical specications
SAMSUNG strives to improve its products at all times. Both the design
specications and these user instructions are thus subject to change without
notice.
By right of the common regulation 2/1984 (III.10) BKM-IpM. we as distributors
testify, that the NQ50K5137** oven of Samsung comply with the undermentioned
technological parameters.
Technical specications
Model NQ50K5137
Power Source 230 V / 50 Hz
Power Consumption Microwave Mode 1650 W
100 W / 900 W (IEC-705)
Output Power
Operating Frequency 2450 MHz
Magnetron OM75P (21)
Cooling Method Cooling fan motor
Dimensions
Volume 50 Liter
Weight
Noise Level 44.0 dBA
Set Size W 595 x H 454.2 x D 570 mm
Built-in Size W 555 x H 445 x D 548.8 mm
Net 35.0 Kg
Shipping 39.0 Kg
240 V: 900 W
230 V: 850 W
**
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Memo
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Memo
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Memo
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Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or
maintenance.
QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
0800-SAMSUNG (0800-7267864)
AUSTRIA
[Only for Premium HA] 0800-366661
www.samsung.com/at/support
[Only for Dealers] 0810-112233
BELGIUM 02-201-24-18
www.samsung.com/be/support (Dutch)
www.samsung.com/be_fr/support (French)
DENMARK 70 70 19 70 www.samsung.com/dk/support
FINLAND 030-6227 515 www.samsung.com//support
FRANCE 01 48 63 00 00 www.samsung.com/fr/support
0180 6 SAMSUNG bzw.
GERMANY
0180 6 7267864*
www.samsung.com/de/support
(*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk max. 0,60 €/Anruf)
ITALIA 800-SAMSUNG (800.7267864) www.samsung.com/it/support
CYPRUS 8009 4000 only from landline, toll free
GREECE
80111-SAMSUNG (80111 726 7864) only from land line
(+30) 210 6897691 from mobile and land line
www.samsung.com/gr/support
LUXEMBURG 261 03 710 www.samsung.com/be_fr/support
NETHERLANDS 088 90 90 100 www.samsung.com/nl/support
NORWAY 815 56480 www.samsung.com/no/support
PORTUGAL 808 20 7267 www.samsung.com/pt/support
SPAIN 0034902172678 www.samsung.com/es/support
SWEDEN 0771 726 7864 (0771-SAMSUNG) www.samsung.com/se/support
SWITZERLAND 0800 726 78 64 (0800-SAMSUNG)
www.samsung.com/ch/support (German)
www.samsung.com/ch_fr/support (French)
UK 0330 SAMSUNG (7267864) www.samsung.com/uk/support
EIRE 0818 717100 www.samsung.com/ie/support
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