Samsung NP950QCG-X01DE operation manual

User Manual

www.samsung.com

Table of contents

Getting started

3 About this manual

7 Layout

14 Turning the computer on

and off

16 Unlocking the screen

16 Windows

Basics

18 Using the computer as a

tablet

20 Using the S Pen

32 Touch screen (optional)

42 Fingerprint recognition

44 Memory card tray

47 External display

49 Wireless LAN

51 Bluetooth

53 Thunderbolt

54 Wireless PowerShare

(WPS)

™

Applications

57 Using applications

58 Samsung Settings

59 Samsung Security

63 Samsung PC Help (Self-

help application)

64 Samsung PC Cleaner

65 Quick Search

Settings & Upgrade

66 LCD brightness

68 Volume

69 BIOS (Setup utility)

75 Battery

Troubleshooting

78 Samsung Recovery

Appendix

86 Product specifications

87 Ergonomic tips

91 Safety precautions

101 Important safety

information

104 Replacement parts and

accessories

107 Regulatory compliance

statements

116 WEEE symbol information

118 Samsung package Take-

Back program (USA only)

37 Keyboard

39 Touchpad

61 Samsung Update

62 Online Support (S Service)

83 Windows recovery

function

83 Q&A

•

This user manual describes procedures for using the

Getting started

About this manual

•

This user manual is specially designed to detail the computer’s functions and features.

•

The user manual supplied with the computer may vary depending on the model.

•

Please read this manual before using the computer to ensure safe and proper use.

•

Optional accessories, some devices, and software referred to in this manual may not be provided or may not be subject to upgrades. Note that the computer environment referred to in the user manual may not be the same as your environment.

touchpad, mouse and touch screen. Instructions for using the touch screen are for models with the touch screen feature.

•

Images and screenshots are those of the representative model of the series and may differ in appearance from the actual product.

•

Content may differ from the final product and is subject to change without prior notice. For the latest version of the manual, refer to the Samsung website, www.samsung.com.

•

Descriptions are based on the computer’s default settings and the Windows 10 operating system. Available features and additional services may vary depending on the computer or operating system.

Getting started

Instructional icons and expressions

Warning

others

Caution

computer or other equipment

Note

The path you should follow to carry out an instruction. For example, “select should select

Select Click the mouse or tap the touchpad or touch screen.

: situations that could cause injury to yourself or

: situations that could cause damage to the

: notes, usage tips, or additional information

Settings

→

Devices

and then

” indicates that you

Devices

This manual is protected under international copyright laws.

No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system.

Computer specifications or the contents of this manual may be changed without prior notice due to an upgrade of the computer’s functions.

Getting started

Trademarks

•

Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics.

•

HDMI, the HDMI logo, and the term High Definition Multimedia Interface are trademarks or registered

•

Intel and Core are trademarks or registered trademarks of the Intel Corporation.

•

Microsoft, MS-DOS, and Windows are trademarks or registered trademarks of the Microsoft Corporation.

•

Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.

•

Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.

trademarks of HDMI Licensing LLC.

•

Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries.

•

All other trademarks and copyrights are the property of their respective owners.

As an ENERGY STAR Samsung has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

•

The ENERGY STAR Program has reduced greenhouse gas emissions and saved energy through voluntary labeling.

•

Power management setting of this product has been enabled by default, and has various timing settings from 1 minute to

Partner,

5 hours.

•

The product can wake with a button press on the chassis from sleep mode.

Getting started

Data precautions

Samsung Electronics shall not be liable for any data loss. Please take care to avoid losing any important data and back up your data to prevent any such data loss.

Operating system and software support

If you change the product’s factory OS (Operating System) to another OS or if you install software which is not supported by the product’s original factory OS, you will not receive any technical support, product exchange or refund, and a fee will be charged when requesting a service.

Please use your computer with the original factory OS. If you install an OS other than the factory OS, data may be deleted or the computer may not start.

Product capacity representation

Storage capacity representation

The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes.

However, the operating system (Windows) calculates the storage device capacity assuming that 1 KB = 1,024 Bytes. Therefore, the available capacity of the HDD in Windows is smaller than the actual capacity due to the difference in capacity calculation. For example, for an 80 GB HDD, Windows calculates the capacity as

74.5 GB, (80x1,000x1,000x1,000) Bytes/(1,024x1,024x1,024) Bytes = 74.505 GB.

In addition, the capacity representation in Windows may be even smaller because some programs, such as Samsung Recovery, may reside in a hidden area of the HDD.

* Please use Windows 10 64-bit only for this model.

Memory capacity representation

The available memory capacity in Windows is less than the actual capacity of memory. This is because some memory is required for regular system operations.

For example, for 1 GB (= 1,024 MB) memory installed, Windows may report the capacity as 1,022 MB or less.

Getting started

Layout

•

Features or options may differ depending on the model.

•

The items marked as optional may not be provided or may be provided in different locations.

•

Since some space on the SSD is reserved for system recovery and operations, the available space on the SSD may be less than the actual capacity.

Getting started

Front view

►

For 13.3 inch models

►

For 15.6 inch models

Getting started

Number/Name Description

•

Microphone

Camera

Camera indicator light

LCD/Touch screen (optional)

Operating status LED and Illumination sensor

You can use the built-in microphone.

•

Using this camera, you can take still pictures and record video.

•

This indicates the camera operating status.

•

The screen’s images are displayed here.

•

Recognizes touch interactions (Only for touch screen models).

•

Shows the operating status of the computer.

Number/Name Description

•

Fingerprint recognition sensor

Touchpad

The fingerprint recognition sensor recognizes fingerprints. Scans a fingerprint to sign in to Windows, apps, and services.

•

Moves the cursor and selects options.

•

Functions as a mouse.

Keyboard

•

Enter text or control computer functions.

Getting started

Operating status LED and Illumination sensor

Number/Name Description

•

Shows the operating status of the computer.

Operating status LED

Illumination sensor

•

–

Red

–

Green

–

Blue

The sensor detects the ambient light.

If the ambient light level becomes too low, the computer’s backlight will automatically turn on.

If there is sufficient ambient lighting, the computer’s backlight will automatically turn off.

: Charging

: Fully charged

: Turned on

Do not block the sensor.

Getting started

Right view

1 2 43

Number/Name Description

•

Speaker

Power button

Thunderbolt™ 3 port

S Pen

Sound is emitted from the speakers.

•

Turns the computer on and off.

•

Connect and charge a USB-C® and Thunderbolt connect to an external display device.

Some features may not be supported depending on your device’s specifications.

•

Operate the computer by performing touch actions on the screen.

3 device, or

™

Getting started

Left view

1 2 3 4

Number/Name Description

•

Earpiece/Headset jack

USB-C® port

Memory card tray

Speaker

Connect an earpiece or a headset to the computer to listen to audio.

•

This port allows the USB PD AC adapter to be used to supply power to the computer. It can also be used to charge USB-C devices or to connect external display devices.

•

Insert a memory card.

•

Sound is emitted from the speakers.

The charging feature of the USB-C® port or Thunderbolt

Charging the computer

Connect an external power supply (sold separately) to the USB-C port or Thunderbolt charge the computer.

Use an external power supply (sold separately) with a rating level higher than 10 W (5 V, 2 A) that supports USB-C

Charging a USB-C

Connect and charge your USB-C connecting it to the computer.

•

It may take longer to charge the battery when charging a connected device.

•

The battery power level may be reduced when charging a connected device while the computer is powered by the battery.

•

The charging status of the connected device is not displayed on the computer.

•

This charging feature may not be available on some devices.

3 port

™

3 port to use it as the auxiliary power or

™

device or Thunderbolt™ 3 device

or Thunderbolt™ 3 device by

or USB BC 1.2.

Getting started

Bottom view

Number/Name Description

•

Sucks in outside air and discharges heat generated inside the computer

through these holes.

Fan vents

•

If the vents are blocked the computer may overheat. Avoid blocking the vents as this may be dangerous.

•

Provides power to the computer when

Internal battery

not connected to an AC adapter.

•

To remove or replace the internal battery, take it to a Samsung Service Center. You will be charged for this service.

If the case on the bottom of the device is replaced, the laser-carved model name, serial number, and various

logos will not be displayed anymore. For more information, contact a Samsung Service Center.

Getting started

Turning the computer on and off

The computer turns on automatically when the LCD panel is

opened.

Fully charge the battery using the AC adapter before using the computer

for the first time

Turning the computer on

Before turning on the computer, check that the battery is

charged and charge it if necessary.

Open the LCD panel.

If the computer does not turn on automatically, press the Power button.

Set the device to not turn on the computer automatically when the LCD panel is opened.

1. Select the Start button (

2. Select

System

→

Auto booting

) →

Samsung Settings

→

Off

Getting started

About Windows Activation

When you turn the computer on for the first time, the Windows activation screen appears.

Follow the activation procedures according to the instructions on the screen to use the computer.

The computer’s date and time may be incorrect when you turn it on for the first time. They may also be incorrect if the battery has been fully discharged or removed. To set the date and time, go to the desktop taskbar and right-click the date and clock area. Then, select

Adjust date/time

and set the current date and time.

Turning the computer off

Select the Start button ( ).

Select →

Save all data before turning off the computer.

Shut down

Getting started

Unlocking the screen

To unlock the lock screen, do one of the following:

•

Touch screen

•

Mouse

•

Keyboard

•

Touchpad

If the account has a password, enter the password to log in after unlocking the screen.

: Click the lock screen.

: Swipe upwards from the bottom of the screen.

: Press any key.

: Tap the touchpad.

Windows

Microsoft Windows is an operating system that is used to control a computer.

•

Images and available features may differ depending on the model and operating system.

•

This manual is designed for Windows 10 and content may differ depending on the OS version.

•

The image displayed on the desktop screen may differ between models and OS versions.

Getting started

Configuring the Windows Settings

You can configure the basic system settings, such as installing or uninstalling apps and managing accounts, on the Windows Settings screen.

When the action center panel appears, select a message to

check it.

Select the Start button (

Then, select an option you want to change after the Windows Settings screen appears.

You can also configure the settings from the Control Panel like previous OS versions. Select the Start button (

Windows System

) → .

→

Control Panel

) →

Action Center

The Windows 10 action center allows you to receive system notifications, such as updates, and push notifications, such as emails and SNS updates. You can also adjust settings conveniently. For example, you can select wireless network options or adjust the volume and screen brightness via hot keys in the action center.

Checking notifications

•

You can enable or disable push notifications for applications. You can also set personalized quick actions to appear in the action center by selecting the Start button (

actions

•

Select action center menu and select the feature you want to use.

Expand

) → →

Collapse

System

to expand or minimize the

→

Notifications &

Select on the taskbar.

Basics

Using the computer as a tablet

You can use the computer as a tablet by folding the LCD panel behind the keyboard.

Open the LCD panel and rotate it away from the keyboard

until it touches the bottom side of the computer.

When the LCD panel is tilted past the transition point

•

The keyboard and touchpad will automatically be locked and will not function. But, during processes that start before Windows operation, such as the BIOS setup or DOS, the keyboard and touchpad will not be locked.

•

The display will rotate automatically depending on the computer’s orientation.

When storing the computer in a bag or carrying it, close the LCD panel to protect the computer.

Basics

A mode switch confirmation message will appear when the

LCD panel is tilted past the transition point. Select switch the computer’s display to tablet mode.

Yes

•

When you rotate the LCD panel back to the normal position, a mode switch confirmation message will

Yes

appear. Select desktop mode.

•

When the screen is turned off while using the computer as a tablet, touch the screen to unlock it. When the computer is in sleep mode, press the Power button to unlock the screen.

You can also switch the computer’s display to tablet mode without rotating the LCD panel.

to switch the computer’s display to

The display will switch to tablet mode.

Select on the taskbar.

When the action center panel appears, select

Tablet mode

Basics

Using the S Pen

S Pen

S Pen button

S Pen nib

Name Functions

•

Use the S Pen to write, draw, or perform touch actions on the screen.

S Pen nib

S Pen button

The FCC ID of the S Pen can be found below (USA only).

FCC ID: A3LEJPN970

Hover the S Pen over items on the screen to access additional S Pen features, such as the Air view feature.

•

Hover the S Pen over the screen and press the S Pen button to display the Air command features.

Basics

Taking out the S Pen

Press the end of the S Pen until it clicks to disengage it. Then, pull the S Pen from the slot.

To store the S Pen, reinsert it into the slot and push slightly until it clicks into place.

Replacing the S Pen nib

If the nib is dull, replace it with a new one.

New S pen nibs and tweezers are sold separately.

Firmly hold the nib with the tweezers and remove it.

Basics

Insert a new nib into the S Pen.

Be careful not to pinch your fingers with the tweezers.

•

If you use the S Pen at sharp angles on the screen, the device may not recognize the S Pen actions.

•

For more information about the S Pen, visit the Samsung website.

•

If the S Pen is not working properly, take it to a Samsung Service Center.

•

Do not reuse old nibs. Doing so may cause the S Pen to malfunction.

•

Do not press the nib excessively when inserting the nib into the S Pen.

•

Do not insert the round end of the nib into the S Pen. Doing so may cause damage to the S Pen or your device.

•

Do not bend or apply excessive pressure with the S Pen while using it. The S Pen may be damaged or the nib may be deformed.

Basics

Create note

Air command

Introduction

Air command is a menu that provides S Pen features quickly.

To open the Air command panel, hover the S Pen over the screen and press the S Pen button.

Alternatively, select the Start button (

) →

Air Command

View all notes

Smart select

Screen write

Live Message

•

Create note

: Launch the Samsung Notes application and create a new note. Refer to Samsung Notes for more information.

•

View all notes

: Launch the Samsung Notes application and

check all saved notes.

•

Smart select

: Use the S Pen to select an area and perform actions, such as sharing or saving. Refer to Smart select for more information.

•

Screen write

: Capture screenshots to write or draw on them or crop an area from the captured image. Also you can capture content that continues across multiple screens at once. Refer to Screen write for more information.

•

Live Message

: Instead of a text message, create a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file.

•

Show Window

: Select an area on the screen and show

Show Window

Air command

it in full screen mode on an external display. Refer to Show

Window for more information.

Basics

Smart select

Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation.

When there is content you want to capture, open the Air

command panel and select

Select a desired shape icon on the toolbar and drag the S Pen

across the content you want to select.

Smart select

Select an editing option and edit the selected area.

Eraser mode

Redo

Undo

Pen mode

Extract text from the selected area.

Crop the selected area.

Share the selected area.

Copy the selected area.

Save the selected area.

Basics

Screen write

Capture screenshots to write or draw on them or crop an area from the captured image.

When there is content you want to capture, open the Air

command panel and select

The current screen is automatically captured and the editing toolbar appears.

Write a memo on the screenshot.

Screen write

Select an option to use with the screenshot.

•

: Extract text from the screenshot.

: Crop a portion of the screenshot.

: Share the screenshot.

: Copy the screenshot.

: Save the screenshot.

It is not possible to capture a screenshot while using some application or some features.

Show Window

Show Window allows you to select an area on the screen and show it in full screen mode on an external display. You can draw or highlight items on the screen using the S Pen.

Before using this feature, you must connect the computer to an external display.

Showing a selected area on an external display device

Connect the computer to an external display device.

Open the Air command panel and select

Show Window

Basics

Press and hold the Fn key and press the F4 key repeatedly,

then select

Select

A frame for selecting area will appear.

Start Extend

Drag to select an area to show in an external display and

select

The selected area will be shown on the external display.

To fix the ratio of the selected area to the ratio of the external display, select

To stop displaying the screen, select

Extend

Start

is activated only when the project mode is set to

Done

→ the

for project mode.

Fixed ratio

switch to activate it.

Stop

Using tools

While showing the screen on the connected display, you can write or draw on the screen using the following tools.

Cursor mode

Pen mode

Highlighter

mode

While using the pen or highlighter, select the desired icon again to change the color or line thickness.

Undo/Redo

Eraser mode

Selected

area

Basics

Samsung Notes

Introduction

Select an input method from the toolbar at the top of the

screen and compose a note.

Create notes by entering text from the keyboard or by writing or drawing on the screen with the S Pen. You can also insert images or voice recordings into your notes.

Creating notes

Select the Start button ( ) →

You can also open the Air command panel and select the

Create note

shortcut.

Samsung Notes

→ .

Enter text

using the

keyboard.

Write or

draw with

pens.

When you are finished composing the note, select

Paint with brushes.

Save

Basics

Composing notes in handwriting mode

On the note composer screen, select S Pen.

Redo

Eraser mode

Pen mode

Changing the pen settings

When writing or drawing on the screen, tap to change the pen type, line thickness, or pen color.

Pen

to write or draw with the

Undo

Selection mode

Easy writing pad

Using the line eraser

When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button.

To change the eraser type, tap

•

Erase line by line

•

Erase touched area

: Erase the line you select.

: Erase only the area you select. You can adjust the size of the eraser by dragging the size adjustment bar.

•

Erase all

: Clear the note.

Even with a smaller eraser, you may still not be able to precisely erase the intended part.

once more.

Select the pen

type.

Select the pen

color.

Select the line thickness.

Select a new color using the color picker.

Basics

Editing handwritten notes

Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming.

If a note contains handwriting, select .

To change the shape of the selection, select

Select the input or draw a line around the input to select it.

To move the input to another location, select the input, and then drag it to a new location.

To change the size of the selection, select the input and drag a corner of the frame that appears.

once more.

Edit the input using the available options.

•

Cut

: Cut out the input. To paste it to another location,

select and hold the location, and then select

•

Copy

: Copy the input. To paste it to another location, select

and hold the location, and then select

•

Delete

•

To front

•

To back

: Delete the input.

: Send the input to the front.

: Send the input to the back.

Paste

Basics

Select a new color using

Painting with brushes

On the note composer screen, select brushes.

When you are finished, select the note.

Change

the brush

color.

Brush

settings

Eraser mode

Done

to insert your painting into

Brush

to paint with various

the color picker.

Insert the painting into the note.

Redo

Undo

Inserting voice recordings into a note

On the note composer screen, tap → make a voice recording. Tap recording will be inserted into your note.

to stop recording. The voice

Voice recordings

Deleting notes

Select the Start button ( ) →

You can also open the Air command panel and select the

View all notes

Right-click the note you want to delete on the note list.

To delete multiple notes, tick the notes you wish to delete.

Select .

shortcut.

Samsung Notes

Inserting images into a note

On the note composer screen, select → image you want. The image will be inserted into your note.

Image

and select the

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