Samsung NP270E5G-K02US User Manual

Page 1

User Guide

Page 2

Contents

Chapter 1. Getting Started
3 Before You Start
Chapter 1
Getting Started
73 Diagnosing the Computer Status and
Troubleshooting
74 Using the Security Slot
1
6 Safety Precautions 20 Proper Posture During Computer Use 23 Overview 27 Turning the Computer On and O
Chapter 2. Using Windows 8
30 What is Microsoft Windows 8? 31 Screen At a Glance 33 Using the Charms 35 Using Apps 38 Windows Hot Key Function
Chapter 3. Using the computer
40 Keyboard 43 Tou ch pa d 47 CD Drive (ODD, Optional) 48 Multi Card Slot 50 Connecting an External Display Device 55 Adjusting the Volume 57 LCD Brightness Control 58 Wired Network
Chapter 4. Settings and Upgrade
76 BIOS Setup 78 Setting a Boot Password 81 Changing the Boot Priority 82 Battery
Chapter 5. Troubleshooting
87 Recovering/Backing up the Computer (Optional) 94 Reinstalling Windows (Optional) 97 Q&A
Chapter 6. Appendix
103 Important Safety Information 105 Replacement Parts and Accessories 107 Regulatory Compliance Statements 120 WEEE Symbol Information 121 Samsung Packaging Take-Back Program 122 Product Specications 124 Glossary 128 Index
61 Wireless Network (Optional) 63 Using the TPM Security Device (Optional) 72 Samsung Software Update
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Chapter 1. Getting Started

Before You Start 3
Safety Precautions 6
Proper Posture During Computer Use 20
Overview 23
Turning the Computer On and O 27
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Before You Start

Chapter 1
Getting Started
3
Before reading the User Guide, rst check the following information.
Optional items, some devices and software referred to in the User Guide may not be provided and/or changed by upgrade. Note that the computer environment referred in the User Guide may not be the same as your own environment.
The pictures used for the cover and the main body in the User Manual are those of the representative model of each series and may dier from the actual appearance of the product.
This guide decribes procedures for using both the mouse and the touchpad.
This manual has been written for the Windows 8 operating system. The descriptions and gures may dier depending on the installed operating system.
Using the software
From the Start Screen, right-click any area and select All Apps
program. Or you can simply launch Quick Starter to do the same.
You can install Quick Starter from SW Update.
in the bottom right corner. Then, click a desired
The User guide supplied with this computer may vary depending on your model.
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Chapter 1
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Before You Start
Safety Precaution Notations
Icon Notation Description
Failure to follow instructions marked with
Warning
Caution
this symbol, may cause personal injury and or fatality.
Failure to follow instructions marked with this symbol, may cause slight injury to yourself or damage your property.
Text Notations
Copyright
© 2013 Samsung Electronics Co., Ltd.
Samsung Electronics Co., Ltd. owns the copyright of this manual. No part of this manual may be reproduced or transmitted in any
form or by any means, electronic or mechanical, without the consent of Samsung Electronics Co., Ltd.
The information in this document is subject to change without notice due to improving the performance of the product.
Samsung Electronics shall not be liable for any data loss. Please take care to avoid losing any important data and backup your data to prevent any such data loss.
OS and Software Support
Icon Notation Description
Content included in this section includes
Caution
information required about the function.
Content included in this section includes
Note
helpful information to use the function.
If you change the product’s factory OS (Operating System) to another OS or if you install software which is not supported by the product’s original factory OS, you will not receive any technical support, product exchange or refund. And a fee will be charged when requesting a service.
Please use your computer with the original factory OS. If you install an OS other than the factory OS, data may be deleted or the computer may not start.
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Chapter 1
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Before You Start
About the Product Capacity Representation Standard
About the capacity representation of the storage
The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1KB=1,000 Bytes.
However, the operating system (Windows) calculates the storage device capacity assuming that 1KB=1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity due to the dierence in capacity calculation. (E.g. For a 80GB HDD, Windows represents the capacity as 74.5GB, 80x1,00 0x1,0 00x1,000 by te/(1,024x1,024x1,024)by te = 74.505GB)
In addition, the capacity representation in Windows may be even smaller because some programs such as Recovery may reside in a hidden area of the HDD.
About Memory Capacity Representation
The memory capacity reported in Windows is less than the actual capacity of memory.
This is because BIOS or a video adapter uses a portion of memory or claims it for further use. (E.g. For 1GB(=1,024MB) memory installed, Windows may report the capacity as 1,022MB or less)
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Chapter 1
Getting Started

Safety Precautions

For your security and to prevent damage, please read the following safety instructions carefully.
Since this is commonly applied to Samsung computers, some pictures may dier from actual products.
Warning
Failure to follow instructions marked with this symbol may cause personal injury and even fatality.
Installation Related
Do not install the computer on a slant or a place prone to vibrations, or avoid using the computer in that location for a long time.
This increases the risk that a malfunction or damage to the product will occur.
Be careful that people are not exposed to the computer’s ventilator, adapter, etc., as they generate heat over a long period of time when your PC is powered on.
Do not install the product in places exposed to humidity such as bathrooms.
There is a danger of electric shock. Use the product within the operating conditions specied in the Manufacturers User Guide.
Keep the plastic bags out of the reach of children.
There is a danger of suocation.
Keep a distance of 15cm or more between the computer and the wall and do not place any objects between them.
This may increase the internal temperature of the computer and may cause an injury.
Exposing a part of your body close to the heat from the vent or AC adapter for long periods of time may cause a burn.
Avoid blocking the vent at the bottom or side of the computer when using it on a bed or cushion.
If the vent is blocked, there is a danger of damaging the computer or overheating the inside of the computer.
Ver 3.3
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G
Safety Precautions
Warning
Failure to follow instructions marked with this symbol may cause personal injury and even fatality.
Power Related
The power plug and wall outlet gures may dier depending on the country specications and the product model.
Do not touch the main plug or power cord with wet hands.
There is a danger of electric shock.
Do not exceed the standard capacity (voltage/current) of a multiplug or power outlet extension when using it for the product.
There is a danger of electric shock or re hazard.
If the power cord or power outlet makes a noise, disconnect the power cord from the wall outlet and contact a service center.
There is a danger of electric shock or re hazard.
Do not use a damaged or loose main plug or power cord or power outlet.
There is a danger of electric shock or re hazard.
Plug the power cord rmly into the power outlet and AC adapter.
Failure to do so may cause re hazard.
Do not unplug the power cord by pulling the cable only.
If the cord is damaged, it may cause electric shock.
Do not bend the power cord excessively or do not place a heavy object over the power cord. It is especially important to keep the power cord out of reach of infants and pets.
If the cord is damaged, it may cause electric shock or re.
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Safety Precautions
Warning
Failure to follow instructions marked with this symbol may cause personal injury and even fatality.
Connect the power cord to an outlet or multiple power plug (extended cable) with a ground terminal.
Failure to do so may result in electric shock. When the power supply is ungrounded, the
current may leak resulting in electric shock.
If water or another substance enters the power input jack, AC adapter or the computer, disconnect the power cord and contact the service center.
If the notebook computer has an external type (removable) battery, separate the battery also.
Damage to the device within the computer may cause electric shock or re hazard.
Keep the power cord or outlet clean so that they are not covered with dust.
Failure to do so may result in re.
AC Adapter Usage Precautions
Connect the power cord to the AC adapter rmly.
Otherwise, there is a danger of re due to an incomplete contact.
Use only the AC adapter supplied with the product.
Using another adapter may cause the screen to icker.
Do not place heavy objects on top of or step onto the power cord or AC adapter to avoid damaging the power cord or AC adapter.
If the cord is damaged, there is a danger of electric shock or re.
Unplug the wall-mount AC adapter (adapter and plug intergrated type) from the wall outlet while holding the body and pulling it in the direction of the arrow.
If you unplug the adapter by holding and pulling the cable, the adapter may be damaged and an electric shock, explosive sound or spark may occur as a result.
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Safety Precautions
Warning
Failure to follow instructions marked with this symbol may cause personal injury and even fatality.
Battery Usage Related
Please charge the battery fully before using the computer for the rst time.
Keep the battery out of the reach of infants and pets, as they could put the battery into their mouths.
There is a danger of electric shock or choking.
Use an authorized battery and AC adapter only.
Please use an authorized battery and adapter approved by Samsung Electronics.
Unauthorized batteries and adapters may not meet the proper safety requirements and may cause problems or malfunctions and result in an explosion or re.
Do not use the computer in a badly ventilated location such as on bedding, on a pillow or cushion, etc, and do not use it in a location such as a room with oor heating as it may cause the computer to overheat.
Take care that the computer vents (on the side or the bottom) are not blocked especially in these environments. If the vents are blocked, the computer may overheat and it may cause a computer problem, or even an explosion.
Do not use the computer in a humid location such as a bathroom or sauna.
Please use the computer within the recommended temperature and humidity ranges (10 - 32ºC (50 - 90ºF), 20 - 80% RH)
Do not close the LCD panel and put the computer into your bag to move it when it is still turned on.
If you put the computer into your bag without turning it o, the computer may overheat and there is a danger of re. Shut the computer down properly before moving it.
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Safety Precautions
Warning
Failure to follow instructions marked with this symbol may cause personal injury and even fatality.
Never heat the product (or battery) or put the product (or battery) into a re. Do not put or use the product (or battery) in a hot location such as a sauna, inside a vehicle exposed to the heat, and so on.
There is a danger of an explosion or re.
Take care not to allow metal objects such as a key or clip to touch the battery terminal (metal parts).
If a metal object touches the battery terminals, it may cause excessive current ow and it may damage the battery, or result in a re.
If liquid leaks out of the product (or battery) or there is a funny smell coming from the product (or battery), remove the the product (or battery) the computer and contact a service center.
Usage Related
Disconnect all cables connected to the computer before cleaning it. If your notebook is an external & removable battery type, remove the external battery.
There is a danger of electric shock or damage to the product.
Do not connect a phone line connected to a digital phone to the modem.
There is a danger of a electric shock, re or damage to the product.
Do not place any container lled with water or chemicals over or near the computer.
If water or chemicals enter the computer, this may cause re or electric shock.
If the computer is broken or dropped, disconnect the power cord and contact a service center for a safety check.
There is a danger of an explosion or re.
To use the computer safely, replace a dead battery with a new, authorized battery.
If the notebook computer has an external type (removable) battery, separate the battery also.
Using a broken computer may cause electric shock or re hazard.
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Warning
Failure to follow instructions marked with this symbol may cause personal injury and even fatality.
Avoid direct sunlight when the computer is in an air-tight location such as inside a vehicle.
There is a danger of a re hazard. The computer may overheat and also present opportunity to thieves.
Do not use your computer for long periods of time while any part of your body is making direct contact with it. The temperature of the product may increase during normal operation.
This may result in harming or burning your skin.
Upgrade Related
Be sure to upgrade the computer by yourself only if you have sucient knowledge and ability.
If this is not the case, ask for assistance from the service center or an authorized engineer for the upgrade.
Be sure to upgrade only the parts specied in the user manual according to the procedures described in the user manual.
Do not disassemble any other parts or devices by yourself. There is a danger of a electric shock, re or damage to the product.
Never disassemble the power supply or AC adapter.
There is a danger of electric shock.
When removing the RTC (Real Time Clock) battery, keep it out of the reach of children as they could touch and/or swallow it.
There is a danger of choking. If a child has swallowed it, contact a doctor immediately.
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Warning
Failure to follow instructions marked with this symbol may cause personal injury and even fatality.
Before upgrading the computer, be sure to shutdown the computer rst and then separate all connected cables. If the notebook computer has an external type (removable) battery, separate the battery, too.
Failure to do so may cause electric shock.
Security and Movement Related
Follow the instructions for the relevant location (e.g., airplane, hospital, etc.) when using a wireless communication device (wireless LAN, Bluetooth, etc.).
Avoid exposing a drive to magnetic elds. Security devices with magnetic elds in­clude airport walk-through devices and se­curity wands.
The airport security devices that check car­ry-on luggage, such as conveyor belts, use x-rays instead of magnetism and will not damage a drive.
When carrying the notebook computer with other items, such as the adapter, mouse, books, etc, take care not to press anything against the notebook computer.
If a heavy object is pressed against the notebook computer, a white spot or stain may appear on the LCD. Therefore, take care not to apply any pressure to the notebook.
In this case, place the notebook computer in a separate compartment away from other objects.
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Safety Precautions
Caution
Failure to follow instructions marked with this symbol may cause slight injury or damage to the product.
Installation Related
Do not block the ports (holes), vents, etc. of the product and do not insert objects.
Damage to a component within the computer may cause electric shock or re.
When using the computer with it lying on its side, place it so that the vents face upwards.
Failure to do so may cause the internal temperature of the computer to rise and the computer to malfunction or halt.
Do not place a heavy object over the product.
This may cause a problem with the computer. In addition, the object may fall and cause injury, or damage the computer.
Battery Usage Related
Dispose of worn-out batteries properly.
There is a danger of re or explosion. The battery disposal method may dier depending on
your country and region. Dispose of the used battery in an appropriate way.
Do not throw or disassemble the battery and do not put it into water.
This may cause an injury, re or explosion.
Use only a battery authorized by Samsung Electronics.
Failure to do so may cause an explosion.
Avoid contact with metal objects such as car keys or clips when keeping or carrying a battery.
Contact with a metal may cause excessive current and a high temperature and may damage the battery or cause a re.
Charge the battery according to the instructions in the manual.
Failure to do so may cause an explosion or re from damage to the product.
Do not heat the product (or battery) or expose it to heat (e.g., inside a vehicle during the summer).
There is a danger of explosion or re.
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Safety Precautions
Caution
Failure to follow instructions marked with this symbol may cause slight injury or damage to the product.
Usage Related
Do not place a candle, light a cigar, etc. over or on the product.
There is a danger of re.
Use a wall outlet or multi-plug with a grounding part.
Failure to do so may cause electric shock hazard.
Make sure to have the product tested by a safety service engineer after repairing the product.
Authorized Samsung Repair Centers will carry out safety checks after a repair. Using a repaired product without testing it for safety may cause an electric shock or re.
Do not use your computer and AC-Adapter on your lap or soft surfaces.
If the computer temperature increases, there is a danger of burning yourself.
Connect only permitted devices to the connectors or ports of the computer.
Failure to do so may cause electric shock and re.
Close the LCD panel only after checking if the notebook computer is turned o.
The temperature may rise and cause overheating and deformation of the product.
Do not press the Eject Button while the CD-ROM drive is in operation.
You might lose data and the disk might be suddenly ejected and could cause an injury.
Do not drop or knock the product.
In case of lightning, immediately turn the system o, disconnect the power cord from the wall outlet and phone line from the modem. Do not use a modem or phone.
There is a danger of electric shock or re.
This may result in injury or damage to the data.
Do not touch the antenna with an electricity facility such as the power outlet.
There is a danger of electric shock.
When handling computer parts, follow the instructions on the manual supplied with the parts.
Failure to do so may cause damage to the product.
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Safety Precautions
Caution
Failure to follow instructions marked with this symbol may cause slight injury or damage to the product.
If the computer emits smoke, or there is a burning smell, disconnect the power plug from the wall outlet and contact a service center immediately. If your notebook is an external & removable battery type, remove the external battery.
There is a danger of re.
Do not use a damaged or modied CD.
There is a danger of damaging the product or personal injury.
Do not insert your ngers into the PC Card Slot.
There is a danger of injury or electric shock.
Use recommended computer cleansing solution when cleaning the product and only use the computer when it is completely dried.
Do not place your face close to the Optical Disk Drive tray when it is operating.
There is a danger of injury due to an abrupt ejection.
Check CDs for cracks and damage prior to use.
It may damage the disc and cause problems with the device and injury to the user.
Do not leave the product in a location exposed to magnetic elds.
A magnetic eld may cause the product to work abnormally or
the battery to discharge.
The information saved on the magnetic tape of a credit card,
phone card, bankbook, transportation tickets and so on can be damaged by a computer’s electromagnetic eld.
Failure to do so may cause electric shock or re.
Emergency disk eject method using paperclip should not be used while the disk is in motion. Make sure to use the emergency disk eject method only when the Optical Disk Drive has stopped.
There is a danger of injury.
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Caution
Failure to follow instructions marked with this symbol may cause slight injury or damage to the product.
Upgrade Related
Carefully touch a part or device of the product.
Failing to do so may result in damage to the product or injury.
Take care not to throw or drop a computer part or device.
Failing to do so may result in damage to the product or injury.
After the disassembly, be sure to close the cover and then connect the power.
Failing to do so may result in an electric shock from the exposed circuit.
To connect a device that is not manufactured or authorized by Samsung Electronics, inquire at your service center before connecting the device.
There is a danger of damaging the product.
Security and Movement Related
When moving the product, turn the power o and separate all connected cables rst.
The product might be damaged or users may trip over the cables.
For long periods of not using the notebook computer, discharge the battery and separate the battery from the computer (for external & removable battery type).
The battery will be preserved at its best condition.
Use parts authorized by Samsung Electronics only.
It may damage the product or result in re.
Never disassemble or repair the product by yourself.
If the product is modied, disassembled or repaired by the user, the warranty is expired, a service fee will be charged and there is a danger of an accident.
Be sure to use an authorized Samsung Electronics service center.
Do not operate or watch the computer while driving a vehicle.
There is a danger of a trac accident. Please concentrate on driving.
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Safety Precautions
Caution
Failure to follow instructions marked with this symbol may cause slight injury or damage to the product.
Cautions on Preventing Data Loss (Hard Disk Management)
Take care not to damage the data on a hard disk drive.
A hard disk drive is so sensitive to external impact that an
external impact may cause loss of data on the surface of the disk.
Take extra care, because moving the computer or an impact
on the computer when it is turned on may damage the data of the hard disk drive.
The company is not liable for any loss of data on the hard disk
drive.
Causes that may damage the data of a hard disk drive and the hard disk drive itself.
The data may be lost when an external impact is applied to the
disk while disassembling or assembling the computer.
The data may be lost when the computer is turned o or reset
by a power failure while the hard disk drive is operating.
The data may be lost and irrecoverable due to a computer virus
infection.
The data may be lost if the power is turned o while running a
program.
Sudden impact or movement to the computer while the hard
disk drive is operating may cause les to be corrupted or bad sectors on the hard disk.
To prevent data loss due to damage to the hard disk drive, please backup your data frequently.
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Safety Precautions
Using the Power Supply in an Airplane
Since the power outlet type diers depending on the type of airplane, connect the power appropriately.
Since the representative gures of the power plug and the auto adapter are used, they may dier from the actual parts.
When Using the AC Power Plug
Connect the power plug pins perpendicular into the center of the power outlet.
If the plug pins are not inserted into the center of the holes, the
plug pins are only inserted up to half their length. In this case, reconnect the power plug.
You have to insert the power plug into the outlet when the
power indicator (LED) of the power outlet is lit green. If the power is connected properly, the power indicator (LED) remains green. Otherwise, the power indicator (LED) is turned o. In this case, unplug the power, check if the power indicator (LED) is green, and then reconnect the power plug.
Power Indicator (LED)
Center Holes
220V Power Plug 110V Power Plug
Good Example
Wrong Example
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Safety Precautions
When Using the Auto Adapter
When a cigar socket is provided, you have to use the auto adapter (optional). Insert the cigar plug of the auto adapter into the cigar socket and connect the DC plug of the auto adapter to the power input port of the computer.
Auto Adapter
In-ight Cigar SocketCigar PlugDC Plug
When Using the Airplane Charging Coverter
Depending on the airplane, you have to use the auto adapter and charging converter. Connect the airplane charging converter (optional) to the auto adapter (optional) and then insert the airplane power input jack into the power outlet.
Charging
Converter
Connect the airplane power
input jack to the power
outlet of the airplane.
2
Connect this end to
1
the auto adapter.
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Proper Posture During Computer Use

Maintaining a proper posture during computer use is very important to prevent physical harm.
The following instructions are about maintaining a proper posture during computer use developed through human engineering. Please read and follow them carefully when using the computer.
Otherwise, the probability of repetitive strain injury (RSI) from repeated operations may increase and serious physical harm may be caused.
The instructions in this manual have been prepared so that they can be applied within the coverage of general users.
If the user is not included in the coverage, the recommendation is to be applied according to the user’s needs.
Proper Posture
Do not use the computer while you are lying down, but only while you are sitting down.
Do not use the computer on your lap. If the computer temperature increases, there is a danger of burning yourself.
Work while keeping your waist straight. Use a chair with a comfortable back. Keep the center of your leg weight not on the chair but on
your feet when you are sitting on a chair. To use the computer while talking over the telephone, use a
headset. Using the computer with the phone on your shoulder is bad for posture.
Keep frequently used items within a comfortable work range (where you can reach them with your hands).
Adjust the heights of desks and chairs appropriate to your height.
The heights are to be adjusted so that your arm forms a right angle when you place your hand over the keyboard while sitting down on a chair.
Adjust the height of the chair so that your heels are comfortably placed on the oor.
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Proper Posture During Computer Use
Eye Position
Keep the monitor or LCD away from your eyes by at least 50cm.
Hand Position
Keep your arm at a right angle as shown by the gure.
Adjust the height of the monitor and the LCD screen so that its top height is equal to or lower than your eyes.
Avoid setting the monitor and LCD excessively bright. Keep the monitor and LCD screen clean. If you wear glasses, clean them before using the computer. When entering contents printed on a paper into the computer,
use a static paper holder so that the height of the paper is almost equal to that of the monitor.
Keep the line from your elbow to your hand straight. Do not place your palm over the keyboard while typing. Do not hold the mouse with excessive force. Do not press the keyboard, touchpad or mouse with excessive
force. It is recommended to connect an external keyboard and
mouse when using the computer for long periods of time.
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Volume Control (Headphones and Speakers)
Check your volume rst to listen to music.
Check your
volume!
Check if the volume is too loud before using headphones. It is not recommended using headphones for long periods of
time. Any deviation from the equalizer default setting could cause
hearing impairment. The default setting can be changed through software and
Use Time (Break Time)
Take a break for 10 minutes or more after a 50-minute period when working for more than one hour.
Illumination
Do not use the computer in dark locations. The illumination level for computer use must be as bright as for reading a book.
Indirect illumination is recommended. Use a curtain to prevent reection on the LCD screen.
Operation Condition
Do not use the computer in hot and humid locations. Use the computer within the allowed temperature and
humidity range specied in the User Guide.
driver updates without your intervention. Please check the equalizer default setting before rst usage.
To prevent possible hearing damage, do not listen at high volume levels for long periods.
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Overview

Front View
The pictures used for the cover and the main body in the User Manual are those of the representative model of each series. Therefore the colors and appearance of the pictures may dier from the actual appearance of the product depending on the model.
The items marked as optional may not be provided or may be provided in dierent locations.
1 2
3
Camera operating
1
indicator (Optional)
2 Camera (Optional)
3 LCD The screen images are displayed here.
4 Speaker A device used to generate sound.
5
Power Button
6 Power Button LED
7 Keyboard
This indicates the camera operating status.
Using this camera, you can take still pictures and record video.
You can take a picture or make a movie using the Charms > Start > Camera.
Turns the computer on and o.
When the computer is on, the power button LED is lit.
A device to enter data by pressing the keys.
4 5 6 7
8
Tou chp ad /
8
Touchpad Buttons
The touchpad and touchpad buttons provide functions similar to the mouse ball and buttons.
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Overview
Right View
Plays CD or DVD titles.
CD Drive (ODD)
1
(Optional)
USB Port
2
31 2
Security Slot
3
A CD Drive is optional. The installed drive may dier depending on the model specications.
You can connect USB devices to the USB port such as a keyboard/mouse, digital camera, etc.
You can secure the computer by connecting a lock and cable to the Security Slot.
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Overview
Left View
41 2 3 5 6 7 8 9
1 DC Jack
2
Wired LAN Port
3 Fan Vents
4 Monitor Port
Digital Video/
5
Audio Port (HDMI)
(Optional)
A jack to connect the AC adapter that supplies power to the computer.
Connect the Ethernet cable to this port. The internal heat of the computer is
emitted through these holes.
If the vents are blocked the computer
may overheat. Avoid blocking the vents as this may be dangerous.
A port used to connect a monitor, TV or projector supporting a 15pin D-SUB interface.
You can connect a VGA adapter
(optional).
You can connect an HDMI cable to this port. Using this port, you can enjoy digital video and audio on the TV.
USB Port
6
(Optional)
Ear-set / headset
7
Jack
Multi Card Slot
8
Microphone
9
(Optional)
You can connect USB devices to the USB port such as a keyboard/mouse, digital camera, etc.
You can distinguish the type of port
by color (blue for USB 3.0 and black for USB 2.0).
This is the jack for connecting an ear-set or headset.
A card slot supports multi cards.
You can use the built-in microphone.
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Bottom View
1
2
1 Battery
2 Battery Latches
This is a Lithium-Ion rechargeable battery that supplies power to the computer.
The latch used to remove or install the battery.
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Turning the Computer On and O
Turning the computer on
Connect the AC adapter.
1
Lift the LCD panel up.
2
Press the Power button to turn the computer on.
3
About Windows Activation
When you turn the computer on for the rst time, the Windows activation screen appears.
Follow the activation procedures according to the instructions on the screen to use the computer.
The computer’s time and date may dier from the current time if you turn on the computer for the rst time, or you have removed the battery, or the battery has been completely discharged.
Set the time and date.
If the power is turned on, the Power Button LED is lit.
4
LED
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Turning the Computer On and O
Turning the computer o
Chapter 1
Getting Started
28
Adjusting the screen brightness
When the computer runs on battery power, the LCD brightness is automatically set to low.
Press the
brightness.
The Charms menu appears when you place your mouse
1
pointer at the edge of the top or bottom right of the screen. Alternatively, if you place your nger on the right edge of the touchpad and drag your nger toward the center, the Charms menu appears.
Increase the bar by pressing the Settings
+ key combination to increase the screen
> Brightness
2
.
Since the procedures to turn the computer o may dier depending on the installed operating system, please turn the computer o according to the procedures for the purchased operating system.
Save all your data before clicking on Shut down.
The Charms menu appears when you place your mouse
1
pointer at the edge of the top or bottom right of the screen.
Click Settings
> Power
> Shut down.
2
If you want to power o your computer when you are logged out, unlock the screen and click Power
> Shut down.
Page 30

Chapter 2. Using Windows 8

What is Microsoft Windows 8? 30
Screen At a Glance 31
Using the Charms 33
Using Apps 35
Windows Hot Key Function 38
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Chapter 2
Using Windows 8

What is Microsoft Windows 8?

Microsoft Windows 8 (hereafter referred to as Windows) is an operating system that is required for operating a computer.
To use your computer optimally, you need to know how to use it properly. Therefore, It is better to learn how to use Windows by utilizing Windows Help and Support.
The screen may appear somewhat dierent depending on the model and the operating system.
Since this guide has been prepared based on Windows 8, some of the instructions may dier depending on the version. It may also be modied without prior notice.
Searching for Help
Displaying Help
Press the F1 Key on the keyboard to display the Help. Alternatively, place your mouse cursor over the end of the top or
bottom right area on the screen to display the Charms menu. Click Charms menu > Settings > Help.
If you are connected to the internet, you can access the most recent online Help.
Getting Started
Internet & networking
Security, Privacy, & accounts
You can view basic instructions on how to use your computer including new function(s) for the Windows OS.
After connecting to the network, you can check the Help section required to use the internet.
You can check the Help information required to protect your computer and personal information.
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Chapter 2
Using Windows 8

Screen At a Glance

Windows 8 provides both the new Start screen mode and the Desktop mode of the existing OS.
1 Start Screen
Refers to the default Start screen of Windows 8.
Start Screen Desktop
Start Screen
When you turn on the computer, the Start screen is displayed, which allows you to use the applications (Application, App, hereafter referred to as an App) at the same location.
1
2 App
Displaying the
3
Charms
4 User Account
2 3
4
5 Charms
Refers to the apps that are currently installed.
The Charms is hidden at the right of the screen. Place your mouse pointer at the edge of the top or bottom right of the screen to display the Charms.
Or you place your nger on the right edge of the touch pad and drag your nger toward the center, the Charms menu appears.
This refers to the currently used user account.
This refers to the menu that allows you to use functions such as Search, Share, Start, Device and Settings.
6 Desktop Switches to Desktop mode.
7 Camera Allows you to take pictures or make a movie.
5
6 7
3
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Chapter 2
Using Windows 8
Screen At a Glance
Desktop
This provides similar functions to those provided by the Desktop in prior Windows versions.
1 2
3
4
1 Desktop Refers to the Desktop.
The Charms is hidden at the right of the screen.
Displaying the
2
Charms
Place your mouse pointer at the edge of the top or bottom right of the screen to display the Charms.
2
Displaying Documents and Files
Click Windows Explorer in the taskbar on the Desktop to search for documents and les.
3 Charms
Switching
4
to the Start
Screen
This refers to the menu that allows you to use functions such as Search, Share, Start, Device and Settings.
Click the corner of the bottom left of the screen to switch to the Start screen.
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Chapter 2
Using Windows 8
Search
Search
Share
Search
Share
Start
Search
Share
Start
Device
Search
Share
Start
Device
Settings

Using the Charms

The Charms is a new type of menu that combines the Start menu with the Control Panel of existing Windows.
The Charms allows you to quickly congure the device(s) connected to your computer, search for App(s)/le(s), and use the sharing function, etc.
Activating the Charms
If you move your mouse pointer to the top or bottom right corner
If you want to search for a program or le in the App(s)/ Settings/File(s), simply enter a keyword in the Search charm and start Search.
You can also search within an App or on the Web.
You can use this menu to transfer a picture or le to another user. You can easily share pictures or les with other users simply by associating multiple Apps with the Share charm.
of the screen, the Charms appears.
Displaying the Charms Menu
Charms
Displaying the Charms Menu
You can move to the Start screen.
As this allows you to move directly to a desired device, you can handle tasks such as importing pictures from a digital camera, streaming a video to your TV or transferring les to a device on the current screen.
The Settings charm allows you to perform basic tasks such as adjusting the volume, turning o the PC, etc. If you select the Settings charm while a specic App is running, the settings for the currently running App are displayed.
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Chapter 2
Using Windows 8
Using the Charms
ENG
Changing the Settings
Frequently used Windows menus are collected. Click the Charms > Settings.
Icon Name Function Description
Wireless
Network
Adjusting the
Volume
Screen
Brightness
Notice
Power
Language You can set the Language.
You can connect to a wireless network. Select a wireless network to connect to.
You can adjust the volume or mute the sound.
You can adjust the screen brightness.
You can set the interval at which an App sends notices.
You can turn o your computer or select the Power Options.
Change PC settings
You can change more settings.
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Chapter 2
Using Windows 8

Using Apps

An App refers to an application program (hereafter referred to as an App). In a larger sense, it refers to all the software programs installed on the operating system.
Windows 8 provides basic Apps for frequently performed tasks.
Starting/Exiting an App
Click on an App in the Start screen to activate it.
To exit the App
Move your mouse pointer to the top of the screen.
1
Your mouse pointer changes to a hand shape.
Click and hold your mouse button and then drag it to the
2
bottom of the screen. The App moves downward and disappears and exits.
Using Apps
Displaying Currently Running App(s)
Move your mouse pointer to the top left corner of the screen
1
to display the last run App.
Then, move your mouse pointer down to display a list of the
2
currently running Apps in order.
Click on an App in that list or drag it to the center of the
3
screen. Now, you can check the selected App which is currently running.
Right-click over the App in the list and click Close to exit the App.
1
2
1
2
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Chapter 2
Using Windows 8
Using Apps
Running Two Apps at the Same Time
Select the Apps in the Start screen.
1
Move your mouse pointer to the top of the screen. Your
2
mouse pointer changes to a hand shape.
If you click and hold your mouse button and move left or
3
right, you can split the screen to display multiple Apps.
Move the Screen Split Bar to change the screen split ratio.
4
Supported screen split ratios are 3:7 or 7:3.
Weather
App
Screen
Split Bar
Store App
Adding/Removing an App to/from the Start Screen
Click Start screen > right-click your mouse button. Click All Apps Apps that are currently installed.
If you right-click over the App to be added, the relevant menu
1
is activated at the bottom of your screen.
Click Pin to start or Unpin from Start .
at the bottom of the screen to display all the
2
1
2
Ex) When removing an App in the Start screen
Ex) If you run the Weather App and Store App at the
same time
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Chapter 2
Using Windows 8
Using Apps
Using the Windows Store
If you run the App Store in the Start screen, the Apps in the Windows Store are displayed.
However, a Microsoft account is required to purchase App(s) in the Windows Store.
Continue after registering your Microsoft Account in the Charms.
Conguring your Microsoft Account
A Microsoft Account allows you to synchronize your settings with other device(s) running Windows 8 online allowing you to share le(s) or settings.
You should register a Microsoft Account to download or purchase App(s) from the Store.
Run the Charms and click Settings > Change PC Settings.
1
Click Users > Your Account > Switch to a Microsoft
2
account.
Register your account through the following relevant
3
procedures.
Samsung cannot solve errors occuring with other apps installed from the Windows Store. Contact customer support for the app directly.
1
2
Page 39

Windows Hot Key Function

You can use the following convenient hot keys in Windows 8.
Function Hot Keys Function Description
Chapter 2
Using Windows 8
38
Displaying the
Start Screen
Displaying the
Desktop
Running the
Charms
Locking the
Screen
Opening the
Ease of Access
Center
Opening the
Second Screen
Settings
Windows Key Switches to Start mode.
Switches to Desktop
Windows Key + D
mode.
Windows Key + C Activates the Charms.
Windows Key + L Locks the screen.
Opens the Ease of Access
Windows Key + U
Center conguration.
Opens the External
Windows Key + P
Monitor Settings menu.
Opening the
Advanced
Windows Key + X
Management
Too l
Exit App Alt + F4
Opens the Advanced Management Tool.
Exits the currently running App.
Page 40

Chapter 3. Using the computer

Keyboard 40
Touchpad 43
CD Drive (ODD, Optional) 47
Multi Card Slot 48
Connecting an External Display Device 50
Adjusting the Volume 55
LCD Brightness Control 57
Wired Network 58
Wireless Network (Optional) 61
Using the TPM Security Device (Optional) 63
Samsung Software Update 72
Diagnosing the Computer Status and Troubleshooting 73
Using the Security Slot 74
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Chapter 3.
Using the computer

Keyboard

Shortcut key functions and procedures are discussed in the following sections.
The keyboard image may dier from the actual keyboard. The keyboard may dier depending on your country. The following mainly describes the shortcut keys.
Shortcut Keys
Press both the Fn key and hot key at the same time.
+
Shortcut Keys
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Chapter 3.
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Keyboard
Shortcut Keys Name Function
Settings The Samsung software control program, the Settings, is launched.
Screen Brightness Control Controls the screen brightness.
CRT/LCD
Tou chp ad
Mute Press this button to turn the audio on or o.
Volume Control Controls the volume.
Silent Mode Reduces the Fan noise so that users can use the computer without hearing noise.
Airplane Mode
Switches the screen output to the LCD or external monitor when an external monitor (or TV) is connected to the computer.
Turns the Touchpad function on or o. When using an external mouse only, you can turn the Touchpad o.
Turns all wireless network devices on or o. (Only for models with a wireless network device.)
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Chapter 3.
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Keyboard
Other Function Keys
If the hot keys do not work properly, you have to install the Settings.
Performs the right-click mouse function (touchpad).
+
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Chapter 3.
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Touchpad

The touchpad provides the same function as a mouse and the left and right buttons of the touchpad plays the role of the left and right buttons of a mouse.
Touch the touchpad with your ngers only. Anything other than your ngers, such as a ball-point pen, will not be recognized by the touchpad.
If you touch the Touchpad or press the Touchpad buttons while booting up, the Windows boot time may be extended.
Basic Touchpad Functions
Moving the cursor on the screen
Click Function
Place a nger on the touchpad and click on an item once. Alternatively, press the left button once quickly and release it.
Tap
or
Click
Double-Click Function
Put your nger on the touchpad and quickly tap twice with your
Place your nger on the touchpad slightly and move your nger. The mouse cursor will move accordingly. Move your nger in the
direction you wish to move the cursor.
nger on an item you want. Alternatively, press the left touchpad button twice quickly.
TapTa p
or
ClickClick
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Touchpad
Right Button Function
This corresponds to clicking the right mouse button. Press the right touchpad button once. The corresponding pop-up
menu appears.
Click
Drag Function
Dragging refers to moving an item to another place after selecting it.
Press and hold down the left touchpad button over an item you
The Gesture Function of the Touchpad (Optional)
The Touchpad Gesture function may not be provided and the version of the function may dier depending on the model. Some usage procedures may dier depending on the version.
For detailed usage procedures, refer to the description in the Touchpad Settings window.
Conguring the Gesture Function
Some gesture functions may not be congured. In this case, you can congure them using the following path.
On the Desktop, click the Charms menu > Settings
1
Control Panel > Hardware and Sound > Touchpad.
>
want to drag and move the item to the new location.
Holding down the left
touchpad button
Move
When the Touchpad Settings window appears, click the
2
corresponding item in the Select an Item to Congure setting to select the checkbox for the corresponding item.
To cancel the Gesture function, deselect the checkbox for the corresponding item in the Touchpad Settings window.
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Chapter 3.
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Touchpad
The Scroll Function
This function is the same as the scroll area of the Touchpad. If you place two ngers over the Touchpad and move them up,
down, left or right, the screen is scrolled up, down, left or right accordingly.
or
Zoom Functions
Charms Menu Activating Function
If you place your nger on the right edge of the touch pad and drag your nger toward the center, the Charms menu appears.
Displaying Additional Menu(s) of a Currently Running App
If you place two ngers over the Touchpad together or apart, the current image or text is zoomed in or out.
Zoom-in
or
Zoom-out
Place your nger at the edge of the top area on the touch pad and drag your nger toward the center, and the menu of the currently running App appears.
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Chapter 3.
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Touchpad
Last Run Window Opening Function
Place your nger on the left edge of the touch pad and drag your nger towards the center to activate a previously operating program from among the currently running programs.
Touchpad On/O Function
Locking with shortcut keys
If you want to use the mouse only without using the touchpad, you can turn the touchpad o.
To lock the touchpad function, press the
You can set the touchpad and touchpad button settings in the tabs that appear when clicking Charms menu on the
Desktop > Settings > Control Panel > Hardware and Sound > Touchpad.
+ keys.
Auto-locking when connecting USB mouse
If an external USB pointing device is connected in the Charms menu in Desktop > Settings > Control Panel > Hardware and Sound > Touchpad, check Disabled to disable the touchpad
feature when connecting to the USB mouse.
This auto-locking function is not provided for some models.
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Chapter 3.
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CD Drive
(ODD, Optional)
If your computer does not have a CD drive, you can purchase an external CD drive.
Do not insert a cracked or scratched CD. Otherwise, the CD may break and damage the optical disk drive when the CD rotates at a high speed.
When you clean a CD or DVD title, wipe with a soft cloth from inside to outside.
Insert a Mini CD into the center of the CD drive. The gures used for the description are of a representative
model. Therefore the gures may dier from the real ones. Using a CD that is not in the shape of a circle is not
recommended.
Using CD Drive
When the CD tray opens, insert a CD or DVD and push the
2
tray in until it clicks.
Press the Eject button of the optical disk drive at the side of
1
the computer.
Eject Button
Emergency Hole
Push the CD tray inward until it clicks.
3
The CD drive status indicator is turned on.
A CD drive’s reading and writing speed may dier depending on the condition and type of the media.
To eject a CD when the CD drive does not work or the computer is o, place the end of a paper clip ( the Emergency Hole until the CD tray is ejected.
) into
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Chapter 3.
Using the computer

Multi Card Slot

Using the multi card slot, you can read and write data to cards.
You can use a card as a removable disk and conveniently exchange data with digital devices such as a digital camera, digital camcorder, MP3, etc..
Supported Cards : SD Card, SDHC Card, SDXC Card You have to additionally purchase a multi card with the
necessary capacity depending on your requirements. You can use a multi card just like any data storage device.
A copyright protection function is not supported. Since you can lose a card when moving the computer,
keep the card separately. The gures used for the description are of a representative
model. Therefore the gures may dier from the real ones. If a slot protection dummy card is inserted into your
computer, remove the dummy card before using the computer.
Using the card
Insert the card into the multi card slot in the indicated
1
direction.
Example) SD Card
The following message appears on the top right. Click to
2
open the folder and click View Files.
These descriptions are written based on Windows 8, the latest operating system. Therefore, some descriptions and gures may dier from your operating system. But as the usage is similar to other Windows operating systems, you can use these descriptions for reference.
If a message appears to notify you of any problem, click the corresponding window > Continue without Scanning. You can perform the following process described in No. 3.
Windows Explorer runs on the Desktop. You can save, move
3
and delete data on the corresponding drive.
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Chapter 3.
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Multi Card Slot
Using a Mini SD
Since the above cards are too small, you cannot insert the cards into the slot directly.
Insert the card into the dedicated adapter (available from most electronic retailers) and then insert the adapter into the multi card slot.
To remove a memory card
Take hold of the end of the card and remove the card.
To format a memory card
When using the memory card for the rst time, you must format the card before using it.
Formatting a card deletes all data saved on the card. If the card includes data, backup the data before formatting it.
Click the Windows Explorer icon in the taskbar on the
1
Desktop.
Right-click over a card drive with the touchpad and select
2
Format.
Click Start to the formatting.
3
To use a card to exchange data with a digital device such as a digital camera, formatting the data using the digital device is recommended.
When you try to use a card, which is formatted in the computer, in another digital device, you may have to format the card again in the device.
You cannot format, write or delete data from a SD, or SDHC card with a write protection tab when it is in the Lock position.
Inserting and removing a memory card repeatedly may damage the memory card.
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Chapter 3.
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Connecting an External Display Device

If you connect an external display device such as a monitor, TV, projector, etc., you can view the picture on the wider screen of the external device when you give a presentation or watch a video or movie.
The computer provides an analog monitor port (D-SUB) and a digital video/audio port (HDMI).
The visual quality is sharper when a display device is connected through the HDMI port rather than the analog monitor port (D-SUB) port. Therefore, when multiple ports are supported, connect a display device to a port that provides the better visual quality.
Before you start, check the port and cable of the external display device and then connect the display device to the computer.
About the connection cable
Users should additionally purchase the necessary connection cables.
D-SUB Cable
HDMI Cable
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ѿء୘ִփ
Connecting an External Display Device
Connecting to the monitor port (Optional)
You can experience a wider screen by connecting the computer to a monitor, TV or projector with a monitor port.
You can give better presentations by connecting the computer to a projector.
Connect the D-SUB port of the computer and the port of the
1
monitor or TV with the monitor cable (15 pin).
External
Monitor
TV
Projector
Select Charms menu > Devices
3
Select a desired monitor mode.
PC Screen only
The contents are only displayed on the PC monitor (current device).
Duplicate
The contents of the current device are displayed on the external device as well.
Extend
The screen of the current device is expanded to the external device.
Second screen Only
The contents are displayed only on the screen of the external device.
> Second Screen.
Connect the power cord of the connected monitor, TV or
2
projector and turn the power on.
Change your TV to external device mode when connecting to the TV.
Alternatively, to set up dual view:
Open the Display Settings window in the Control Panel, select Monitor 2 and select the Expand to t to this monitor checkbox to set dual view. For more detailed information, refer to the Windows online help.
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Connecting an External Display Device
Connecting through the HDMI port (Optional)
By connecting the computer to a TV with a HDMI port, you can enjoy both a high visual quality and a high sound quality.
After connecting a TV through HDMI, you have to congure the screen and sound.
Connect the HDMI cable to the HDMI port of the TV.
1
External
Monitor
TV
Projector
Select Charms menu > Devices
2
Select a desired monitor mode.
PC Screen only
The contents are only displayed on the PC monitor (current device).
Duplicate
The contents of the current device are displayed on the external device as well.
Extend
The screen of the current device is expanded to the external device.
Second screen Only
The contents are displayed only on the screen of the external device.
> Second Screen.
This is only supported for models that support a TV output port (HDMI).
When a TV provides more than one HDMI port, connect the computer to the DVI IN port.
When connecting the computer to a TV, switch the external input mode of the TV to HDMI.
External Monitor / TV is not supported in the DOS Command Prompt window.
Simultaneous output to all 3 (LCD + CRT + HDMI) is not supported.
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Connecting an External Display Device
Using AMD Graphics Eectively (optional)
PowerXpress is Switchable Graphics technology that selectively
enables either the internal or external graphics chipset depending on the program to extend the battery life time while maintaining the graphics performance.
This technology uses the internal graphics by default to reduce battery consumption and switches to the external graphics when the user uses some program functions that require a high graphics performance such as games and playing videos.
This description is only for Windows 8 and models with AMD PowerXpress technology.
Adding programs for PowerXpress graphics technology
Right-click on the Desktop and select Congure Switchable
1
Graphics from the popup menu.
Click the Browse button and register the software and click
2
the Apply button.
z
You have to register the program to run some functions of a program using the external graphics chipset.
Some programs are pre-registered. To register more programs, complete the following steps.
Unregistered programs will run using the internal graphics chipset.
You can register executable les (EXE) only.
From now on some of the functions of the registered
3
program that require a high graphics performance will run with the external graphics chipset without additional conguration.
x
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Connecting an External Display Device
Using NVIDIA graphics more eciently (optional)
NVIDIA Optimus is a function that enables automatic selection
and usage of the internal or external graphics chipsets depending on the currently running software.
For example, the internal graphics chipset can be used for Internet surng or word processing to minimize battery power consumption and the high-performance external graphics graphic chipset can be used for gaming or video processing to deliver a more realistic experience.
The NVIDIA Optimus model supports Windows 8 only. This function is only available in models that support the
NVIDIA Optimus technology.
Registering programs to be executed by the external
In the Select a program to customize(S) eld, click the Add
3
button to register the software.
You can register executable les (EXE) only.
In the Select the preferred graphics processor for this
4
program (O) eld, select High-performance NVIDIA processor and click the Apply button.
x
x
c
v
graphics chipset
To run a program using the external graphics graphic chipset, you have to register the program in the NVIDIA Panel.
Some programs are pre-registered. To register more programs (e.g. 3D games, etc.), complete the following steps.
Right-click over the Desktop and select NVIDIA Panel.
1
Select 3D Settings > Manage 3D settings in the left pane
2
and select the Program Settings tab.
v
The program has been registered.
5
When you run the registered program, the program is executed using the external graphics chipset without requiring additional conguration.
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Chapter 3.
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Adjusting the Volume

검색
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검색
공유
You can adjust the volume using the keyboard and the volume control program.
Adjusting the Volume using the Keyboard
+ o
Alternatively, press the + key combination to
turn the volume on or o.
r
+
Adjusting the Volume using the Volume Adjustment Program
Click the Charms menu > Settings
>
to adjust the control
Using the Sound Recorder
The procedures to record sound using the Windows Recorder are described below.
Connect a microphone to the microphone jack.
1
You can also use the internal MIC.
Right-click over the Volume icon on the taskbar and select
2
Recording Device.
Check if the microphone is set as the default recording
3
device. If this is the case, it is already set as the default device. If not,
right-click over the microphone and select Set default.
bar.
Mute
Right-click over the Charms menu > Start
4
Apps
record.
> Sound Recorder. Then press Start Recording to
to click All
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Adjusting the Volume
Using SoundAlive
The SoundAlive function enables you to experience more stereophonic sound using stereo speakers.
SoundAlive is only supported in Windows 8. The software programs provider may vary, depending on
your computer model. In addition, some pictures may dier from actual product
depending on the computer model and software version.
Right-click over the Volume in the taskbar on the Desktop
1
and click Play Device. (Alternatively, click the Charms menu on the Desktop >
Settings Sound.)
Right-click over the Speakers and select Properties.
> Control Panel > Hardware and Sound >
2
Select the SoundAlive tab and select one of the modes.
3
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LCD Brightness Control

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The screen brightness is automatically set to the brightest level when AC power is connected and the brightness is automatically set dimmer when the computer runs on battery power to extend the battery use time.
Controlling the Brightness Using the Keyboard
Click the Charms menu > Settings
> Screen
1
Adjustment icon
Adjust the brightness with the screen brightness control bar.
.
2
Saving battery power consumption
Decreases the LCD brightness when the computer
is running on battery power to save battery power consumption.
LCD bad pixels principle of computer
Samsung observes the specications regarding strict
quality and reliability of LCD. But in spite of that, it is inevitable that there might be a small number of bad pixels. A large number of bad pixels can cause problems in appearance, but a small number of pixels doesn’t aect the computer performance.
Therefore Samsung observes and manages the following
dot principles:
- Bright dot : 2 or less
- Black dot : 4 or less
- Combination of Bright and Dark : 4 or less
Instructions for Cleaning the LCD
Clean the LCD panel with a soft cloth lightly moistened with computer cleansing detergent moving in one direction.
Cleaning the LCD panel with excessive force can damage the LCD.
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Wired Network

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A wired network is a network environment used for a company network or broadband internet connection at home.
Since these descriptions are written on the basis of the latest operating system, Windows 8, some of the content and the gures of the descriptions may dier depending on the operating system. Since the procedures for other Windows operating systems are similar, use the computer referring to these descriptions.
The gures used for the description are of a representative model. Therefore the gures may dier from the real ones.
Connecting to the Wired LAN
Connect the LAN cable to the wired LAN port.
1
Click Charms menu on the Desktop > Settings
2
Control Panel > Network and Internet > Network and Sharing Center and click on Change adapter settings in
the left menu pane.
Select Ethenet and click the right button of the touch pad
3
and select Properties.
>
The LAN Device name may dier depending on your computer’s Network Device.
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Chapter 3.
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Wired Network
Select Internet Protocol Version 4(TCP/IPv4) from the list
4
of Network Components and click Properties.
Congure the IP settings.
5
When using DHCP, select Obtain an IP address automatically. To use a static IP address, select Use the following IP address, and set the IP address manually.
The Network Component name may dier depending on the Operating System Installed.
To add a network component, click Install in the screen shown in the gure above. You can add clients, services, and protocols.
When not using DHCP, ask your network administrator for the IP address.
When you have completed the settings, click the OK button.
6
The network settings have been completed.
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Wired Network
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Using the WOL (Wake On LAN) function
<Wake On LAN> is a function that activates the system from Sleep mode when a signal (such as a ping or magic packet command) arrives over the network (wired LAN).
Click Charms menu on the Desktop > Settings
1
Control Panel > Network and Internet > Network and Sharing Center and click on Change adapter settings in
the left menu pane.
Right-click on the Wired Ethernet Connection and select
2
Properties.
Click Congure > Power Management tab. Select Allow
3
this device to wake the computer, then click OK. Restart the system.
- If the system wakes up from Sleep mode even though there
>
- <Wake On LAN> feature may not work while using Hybrid power saving feature. Hybrid sleep mode can be disabled from Power Options under Control Panel.
For Windows 8, Wake On LAN is not supported by Ping.
When connected to a 100Mbps/1Gbps wired LAN and the computer exits Sleep/hibernation mode, a message appears informing you of a connection to a 10Mbps/100Mbps wired LAN. This happens because when the computer exits standby/hibernate mode, restoring the network takes about 3 seconds. When the network is restored, it operates at 100Mbps/1Gbps.
When system is running on battery, some time it may take a few second extra after inserting LAN cable to be able to connect to internet. This symptom happen as a result of power saving feature to reduce battery consumption.
is no received signal, use the system after disabling the <Wake On LAN> function.
- The LAN LED may not be turned o if System is shoutdown without disabling the WOL (Wake on LAN) option.
Connecting a wired LAN while using a wireless LAN may not
-
activate the
to Disable to use the <Wake On LAN> function.
<Wake On LAN> function. Set the Wireless LAN
When system is running on battery, the Wired LAN speed is decreased automatically to reduce battery consumption. In such case, a 1Gbps /100Mbps LAN would function at 100Mbps/10Mbps speed.
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Chapter 3.
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Wireless Network
(Optional)
A wireless network (Wireless LAN) environment is a network environment that enables communication between multiple computers at home or a small-size oce through wireless LAN devices.
The screen gures and terms may dier depending on the model.
Depending on the program version, some functions may not be provided or dierent functions may be provided.
The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional. The pictures in this manual may dier from the actual product depending on your wireless LAN device model.
What is an Access Point (AP)?
An AP is a network device that bridges wired and wireless LANs, and corresponds to a wireless hub in a wired network. You can connect multiple wireless LAN installed computers to an AP.
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Wireless Network
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(Optional)
Connecting to a Wireless LAN
If there is an AP, you can connect to the Internet via the AP using the Wireless LAN connection method provided by Windows.
If you click the Charms menu > Settings
1
Connections select an AP to connect to, the Connect button appears.
icon, a list of available APs appears. If you
> Network
Click Connect.
2
If a network key is set for the AP, enter the network key and then click OK.
For the network key, please ask your network administrator.
AP List
When the AP connection is completed, Connected is
3
displayed next to the corresponding AP. You can now you can use the wireless network.
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Using the TPM Security Device
(Optional)
A TPM (Trusted Platform Module) security device is a security solution that protects your personal information by saving the user authentication data on the TPM chip installed on the computer.
To use the TPM security device, you have to initialize the TPM chip in the BIOS Setup, initialize the TPM program, and then register the user.
This function is only supported for models with TPM (security chip).
For more information, refer to the online help for the program.
The program version described in this manual is subject to change and the screenshots and terms used in this manual may dier from the actual product.
Setting Up the TPM
To use the TPM function, you have to complete the following steps.
Initializing the TPM chip
1
Initializes the authentication information saved on the TPM chip.
Installing the TPM program
2
Installs the TPM program.
Registering the TPM program
3
Registers the TPM program.
If you complete the steps above, you can use the TPM function.
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Aptio Setup Utility
SysInfo
Supervisor Password User Password HDD Password
Set Supervisor Password Set User Password Set HDD Password
Password on Boot
Advanced Security Boot
Clear Clear Clear
[Enter] [Enter] [Enter]
[Enabled]
TPM Conguration
Exit
Aptio Setup Utility
TPM Conguration
TPM Support
Change TPM Status
Security Chip State
Security
[Enabled] [No Change] Disabled and Deactivated
No Change
Clear
Enable and Activate Disable and Deactivate
Using the TPM Security Device
(Optional)
Initializing the TPM chip
When you use the TPM function for the rst time or you want to register the user again, you have to initialize the TPM chip.
Initializing the TPM chip erases all authentication information saved on the TPM chip. Any decision to initialize must be taken carefully.
To initialize the TPM chip again while the TPM function is in use, you have to decrypt any existing les and folders encrypted by the TPM function rst. Otherwise, you will not be able to access the les and folders after re­initialization.
Restart the computer.
1
When the Samsung logo screen appears, press the F2 key
If the BIOS screen appears, select the Security > TPM
2
Conguration item and press Enter.
Set the TPM Support item to Enabled and set the Change
3
TPM Status to Clear.
repeatedly.
Press the F10 key to save the changes.
4
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Aptio Setup Utility
TPM Conguration
TPM Support
Change TPM Status
Security Chip State
Security
[Enabled] [No Change] Disabled and Deactivated
No Change Clear
Enable and Activate
Disable and Deactivate
Using the TPM Security Device
(Optional)
When the system reboots, press the corresponding key(s) by
5
following the onscreen instructions.
When the computer restarts automatically and the Samsung
6
logo screen appears, press the F2 key repeatedly.
Select the Security > TPM Conguration > Change TPM
7
Status item and set the item to Enable and Activate.
Installing the TPM program
You can install the TPM program as follows.
This program is only provided for models with Recovery and the TPM function.
Method 1
Run Recovery and click on System Software.
1
- If your computer does not boot up or if System Software does not display in the Recovery program, use Method 2 to install the TPM program.
Click on System Software Installation.
2
Press the F10 key to save the changes.
8
When the system reboots, press the corresponding key(s) by
9
following the onscreen instructions.
Press the F10 key to save the changes. The computer
10
automatically restarts. Initialization of the TPM chip has been completed. Now, install the TPM program and register the TPM program.
The SW Update program will be launched.
3
Select TPM Host SW and click Install Now.
If the system software media is supplied with the product, you can install the program by using the system software media (only when supplied.)
After the installation, if you click OK, the computer restarts.
4
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Chapter 3.
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Using the TPM Security Device
(Optional)
Method 2
Turn the computer on and immediately press the F4 key
1
several times.
After a moment, the Recovery program runs.
2
Click System Software.
3
When a pop-up window appears to ask you to reboot
4
the system, click Yes. The system starts to reboot. After a moment, the SW Update program automatically runs.
Connect to the network.
5
Registering the TPM program
From the Start Screen, right-click any area and select
1
All apps Inneon Security Platform Solution > Security Platform
Management > User Settings. (with administrator authority)
Alternatively, double-click the run initialization with administrator authority.
The security authentication settings begin with the
2
Initialization Wizard. When the Initialization Wizard appears, click Next.
in the bottom right corner. Then, click
icon on the Taskbar and
Select TPM Host SW and click Install.
6
After the program is completely installed, click Close.
7
Close the SW Update window and reboot your computer
8
again.
If the status not initialized message appears, click Ye s. If you backup the emergency recovery le to an external
storage device according to the instructions of the Initialization Wizard, you can use the TPM security device more safely.
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Chapter 3.
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Using the TPM Security Device
(Optional)
Select a Security Platform Feature and set a basic user
3
password.
Complete the registration according to the instructions.
4
The user registration for the TPM program has been
5
completed. You can encrypt les and folders by using the encryption le system, and use les and folders to be encrypted by creating or copying them to the virtual drive.
The virtual drive is created in the following location.
Using the TPM program
For more information about using the TPM program, refer to the online help for the program.
Encrypting a le (folder)
This function enables encrypting les and folders. You can safely protect documents through the Encrypt File System (EFS).
The Encrypt File System(EFS) function is supported by the following operating systems.
Windows 7 Professional / Enterprise / Ultimate Windows 8 Pro / Enterprise
Right-click over the folder (or le) to be encrypted, and select
1
Encrypt from the pop-up menu.
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Chapter 3.
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Using the TPM Security Device
(Optional)
If the Conrm Attribute Changes window appears, select
2
the range to apply the encryption to and click OK. (This dialog box only appears when the folder is encrypted.)
If the current operating system is Windows 8/7, the user account control window appears. In this case, click Continue.
In the user authentication window, enter the Basic user
3
password you entered when registering the user and click OK.
You will be able to conrm that the color of the folder (le)
4
name in the encrypted folder has been changed to green.
Opening an encrypted folder (le)
Double-click an encrypted folder (le).
1
If the user authentication window appears, enter the basic
2
user password you entered when registering the user and click OK.
The folder (le) opens.
3
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Using the TPM Security Device
(Optional)
Decrypting an encrypted folder (le)
Right-click over an encrypted folder (le) and select Decrypt
1
from the pop-up window.
If the user authentication window appears, enter the basic
2
user password you entered when registering the user and click OK.
The folder (le) is decrypted.
3
Using the virtual drive (Personal Secure Drive: PSD)
The virtual drive (PSD) is a virtual space to save and manage condential data. In the created virtual drive (PSD), you can create
When the virtual drive (PSD) does not appear
You can only use the virtual drive (PSD) when you have selected the Personal Secure Drive (PSD) option during the program registration.
If you have not selected the option during the registration, complete the following steps.
From the Start Screen, right-click any area and select
1
All apps
Then, click Inneon Security Platform Solution > Security Platform Management > User Settings tab > Congure Security Platform Features.
When the Initialization Wizard appears, select Personal
2
Secure Drive (PSD) and enter the user password.
in the bottom right corner.
les and folders as with a normal drive (e.g. drive C:) and you can use condential data saved on another drive by copying the data to the virtual drive (PSD).
Click Next several times according to the instructions of the
3
Initialization Wizard to nish the wizard.
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Using the TPM Security Device
(Optional)
When the virtual drive (PSD) is not loaded
To use the virtual drive (PSD), the virtual drive (PSD) should be loaded rst. If it is not loaded, you can load it according to the procedures below.
Right-click over the Security Platform icon in the system
1
tray of the Taskbar and select Personal Secure Drive > Load from the pop-up menu.
In the load window, enter the basic user password and click
2
OK.
If you click Start > Computer, you will be able to conrm that
3
the Personal Secure Drive is created.
When you have to register again (to erase the authentication information on the TPM chip)
To register a user again, you need to delete the existing authentication information saved on the TPM chip and then clear the TPM chip.
Register the user in the following order.
Delete the virtual drive.
1
Delete the existing authentication information saved on the
2
TPM chip.
Note that when you have copied condential data to the PSD, the original data les are not encrypted.
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Using the TPM Security Device
(Optional)
Deleting the virtual drive
If a virtual drive has been created, you have to delete the virtual drive before deleting the existing authentication information saved on the TPM chip.
Right-click over > and click Personal Secure Drive >
1
Create/Manage.
Click Next.
2
Enter the password that you entered when registering the
3
TPM program and click Next.
Select Delete selected PSD and click Next.
4
Deleting the existing authentication information saved on the TPM chip.
On the desktop, select the Charms menu > Settings >
1
Control Panel > Programs > Uninstall a program > Inneon TPM Professional Package. Then click Uninstall.
If the message window appears, click Yes to remove the
2
program.
If the Inneon Security Platform message appears, click No.
3
Click the Windows Explorer icon in the taskbar on the
4
Desktop.
Select “I want to permanently delete my Personal
5
Secure Drive without saving an unencrypted copy of its contents.” and click Next.
Click Next and then Finish.
6
Now the virtual drive has been deleted.
7
In View > Options > Folder Options > View > Hidden les
5
and folders item, select the Show hidden les, folders, and drives option and click OK.
Click the Start > Computer > Drive C: > ProgramData
6
folder and delete the Inneon folder.
Now the TPM Program has been deleted.
7
To use the TPM function, please repeat the procedures of the
TPM chip initialization process.
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Chapter 3.
Using the computer

Samsung Software Update

SW Update is a software program that searches for Samsung software programs and drivers installed when you purchased the computer and helps you update any drivers or programs.
You can check updatable les before performing the update only when you are connected to the internet.
SW Update does not provide any updates for device drivers or software programs installed separately by the user.
From the Start Screen, right-click any area and select All
1
Apps
If the program is running for the rst time, the User
2
Agreement for personal information use appears. Click Agree.
in the bottom right corner. Then, click SW Update.
Software List
Software
Update
The SW Update program runs.
3
Select the items that you want to update before proceeding with the update process.
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Diagnosing the Computer Status and Troubleshooting

The Support Center program, which is Samsung’s computer’s troubleshooting guide, supports diagnosing the system and has a FAQ for frequently occurring problem(s).
Support Center may not be provided or may be a dierent version depending on the model.
From the Start Screen, right-click any area and select All
1
Apps Center.
Support Center is activated and starts diagnosing your
2
computer. After the diagnosing process is nished, the System Status menu displays a list of the current problems to be solved as shown.
in the bottom right corner. Then, click Support
Searching for
computer’s problems
Diagnosing
Computer and
Troubleshooting
FAQ for
computer’s
major problems
You can solve a problem by clicking the Troubleshoot button
3
for the problem.
Page 75

Using the Security Slot

You can secure the computer by connecting a lock and cable to the Security Slot.
To use this feature, you have to purchase the lock and cable additionally. To use the lock and cable, refer to the product manual.
Tie the lock and cable to a xed object and install the other end of the cable to the security slot.
Chapter 3.
Using the computer
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Page 76

Chapter 4. Settings and Upgrade

BIOS Setup 76
Setting a Boot Password 78
Changing the Boot Priority 81
Battery 82
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Chapter 4.
Settings and Upgrade

BIOS Setup

The BIOS Setup enables you to congure your computer hardware according to your needs.
Use the BIOS setup to dene a boot password, change the booting priority, or add a new device.
Since incorrect settings may cause your system to malfunction or crash, take care when conguring the BIOS.
The functions of the BIOS setup are subject to change for product function enhancement purposes.
The BIOS Setup menus and items may dier depending on your computer model.
Entering the BIOS Setup
Turn the computer on.
1
Immediately press the F2 key several times.
After a moment, the BIOS setup screen appears.
2
The items in the BIOS setup may dier depending on the product.
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Chapter 4.
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SAMSUNG BIOS Configuration
BIOS Setup
The BIOS Setup Screen
The BIOS Setup menus and items may dier depending on your computer model.
Setup Menu
Help
Help for the selected item appears automatically.
Setup Items
Setup Menu Description
SysInfo
Advanced
Security
This is a description about the basic specications of the computer.
Using this menu, you can congure the major chipsets and additional functions.
Used to congure security functions, including passwords.
System Setup Keys
In the Setup, you have to use the keyboard.
F1 Press to view the Setup Help.
Up & Down
Keys
F5/F6
F9
ESC
Left & Right
Keys
Enter
F10
Press to move up and down.
Press to change the item value.
Press to load the default Setup settings.
Press to return to a higher level menu or to move to the Exit menu.
Press to move to another menu.
Press to select an item or to enter a sub menu.
Press to save the changes and exit Setup.
Boot
Exit
This menu enables you to congure peripherals and booting related settings such as the boot priority.
Used to exit the Setup either saving the changes or not.
The keyboard image may dier from the actual keyboard.
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Chapter 4.
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Setting a Boot Password

XXXXXXXX
If you set a password, you have to enter the password when you turn the computer on or enter the BIOS Setup.
By conguring a password, you can restrict system access to authorized users only and protect data and les saved on the computer.
The password setting provides the following 3 sub menus. (Supervisor Password, User Password and HDD Password)
Do not lose or forget your password. Do not let others know your password. If you forget the Supervisor Password or HDD Password,
you will need to request assistance from the service center. In this case, a service fee will be charged.
When you forget the User Password, you can disable the Supervisor Password, and the User Password is also automatically disabled.
The screen images and terms may dier from actual product depending on the computer model and driver version.
Select the Security menu in the BIOS Setup.
1
In the Set Supervisor Password item, press <Enter>.
2
Enter a password, press <Enter>, re-enter the password for
3
conrmation, and press <Enter> again. The password can be up to 8 alphanumeric characters.
Special characters are not allowed.
Setting a Supervisor Password
If you set a Supervisor Password, you need to enter the password when you turn the computer on or enter the BIOS Setup.
Setting only the Supervisor Password and User Password is not very secure. You can use an HDD Password as well to increase the security level.
The supervisor password has been set.
4
The supervisor password is required to turn the computer on or to enter the BIOS Setup.
For some models, if the password entered message appears in the Setup Notice window, the settings are not complete until the <Enter> key is pressed.
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Chapter 4.
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Setting a Boot Password
Setting a User Password
Using the User Password, you can turn the computer on but you cannot change the major settings of the BIOS Setup because you cannot enter the BIOS Setup.
This helps prevent unauthorized access to the major settings in the BIOS Setup menu.
Before conguring a user password, a supervisor password must have been congured. Deactivating the supervisor password also deactivates the user password.
In the Set User Password item, press <Enter> and complete the procedures from Step 3 of Setting a Supervisor Password.
Setting Up a Boot Password
To setup a boot password, the administrator password (Set Supervisor Password) should be set in advance.
Set the Password on boot item to Enabled.
Setting up a Hard Disk Drive Password (Optional)
If you set a password for a hard disk drive, it cannot be accessed from another computer.
Press <Enter> in the Set HDD Password item and dene a password as described in Step 3 of the Setting up the Supervisor Password.
The hard disk drive password setting function is not provided for some models.
Changing the hard disk drive password
For security purposes, you can only change a hard disk
drive password after restarting the computer by pressing the computer Power button.
If you cannot change the hard disk drive password or the
HDD Password Frozen message appears when entering the BIOS Setup and then selecting Security > HDD Password, press the Power button to turn the computer on again.
Once a boot password is set, you have to enter a password to boot up the computer.
Be sure to remember the password for later use.
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Chapter 4.
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Setting a Boot Password
Deactivating the Password
Press <Enter> on the password to be deactivated. For
1
example, to deactivate a supervisor password in the Set Supervisor Password item, press <Enter>.
In the Enter Current Password item, enter the currently
2
congured password and press <Enter>.
Leave the Enter New Password item eld empty, and press
3
<Enter>.
Leave the Conrm New Password eld empty, and press
4
<Enter>. The password is deactivated.
For some models the password is only canceled if the <Enter> key is pressed in the Setup Notice window.
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Changing the Boot Priority

XXXXXXXX
0WO.QEM =1HH? 'PCDNG-G[RCF =$[0WO.QEM? 6QWEJ2CF/QWUG ='PCDNGF?
+PVGTPCN.#0 ='PCDNGF? 2:'1241/ =&KUCDNGF?
5OCTV$CVVGT[%CNKDTCVKQP
Boot Menu
[Boot Priority Order]
1. SATA CD : XXXXXXXXXXXX
2. SATA HDD : XXXXXXXXXXXX
3. USB CD : N/A
4. USB FDD : N/A
5. USB HDD : N/A
6. NETWORK : N/A
As an example, the procedures to change the highest boot priority device to the hard disk drive are described below.
The screen images and terms may dier from actual product depending on the computer model and driver version.
Select the Boot menu in the BIOS Setup.
1
Press <Enter> on the Boot Device Priority item.
2
Press the down key (↓) to move to the SATA HDD item and
3
press the F6 key to move up to the top item.
Press the F10 key to save the settings and exit Setup.
4
The highest boot priority device is now set to the Hard Drive.
If you need to boot to DOS using a USB device, enter the BIOS Setup, select the Advanced menu and set the Fast
BIOS Mode item to Disabled.
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Chapter 4.
Settings and Upgrade

Battery

Please refer to the following instructions when running the computer on battery power without connecting the AC power.
A Lithium-Ion smart battery is supplied with this computer.
Carefully read and follow the precautions printed on the battery before using the battery.
Before using your computer for the rst time after purchasing it, charge the battery completely.
The images used for the illustration are of a representative model, therefore the images may dier from the the actual product.
Installing/Removing the Battery
Shutdown the system, close the LCD panel and place the
1
computer upside down on a at surface.
Pull the two battery latches outwards , then remove the
2
batter y.
To install the battery again, slide the battery into the system.
3
The battery latches move inwards and x the battery automatically.
Check if the battery latch has been moved inwards.
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Chapter 4.
Settings and Upgrade
Battery
Charging the Battery
Attach the battery and connect the AC adapter to the DC-in
1
jack of the computer. The battery will then start charging.
If you start charging the computer while it is turned o, the
2
Power Button LED blinks for about 5 seconds.
Measuring the Remaining Battery Charge
You can view the battery charge status by completing the following procedures.
Conrming the battery charge in the Taskbar
Disconnect the AC adapter and move the mouse cursor over the battery icon in the system tray of the Taskbar to conrm the remaining battery charge.
Battery Usage Time Information
If you start charging the computer while it is turned on, the battery icon in the system tray of the Taskbar changes to the charging icon .
LED
A battery is an expendable supply, so when using it over a long time, the capacity/battery life is shortened. If the battery life is reduced to under half of its initial time, we recommend purchasing a new battery.
When not using the battery for a long time, store the battery after charging it to 30-40% of its capacity. This extends the battery life time.
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Battery
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검색
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장치
Extending the Battery Usage Time
Decreasing the LCD Brightness
Click the Charms menu > Settings
> Screen
1
Adjustment icon
Adjust the brightness with the screen brightness control bar.
2
The battery life will be extended.
.
Using the power management program
This program helps you use the battery more eciently and supports the power mode optimized for the operating environment.
Click Charms menu on the Desktop > Settings
1
Control Panel > Hardware and Sound > Power Options. Alternatively, right-click the power measuring device icon
in the notication area of the taskbar and select Power
Options.
If the following screen appears, select one of the modes.
>
2
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Chapter 4.
Settings and Upgrade
Battery
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5OCTV$CVVGT[%CNKDTCVKQP
Using the Battery Calibration Function
When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the dierence between the actual battery charge and the remaining charge display.
In this case, the actual battery charge and the remaining charge display will be the same by discharging the battery completely using the Battery Calibration function, and then recharging it again.
The screen images and terms may dier from actual product depending on the computer model and driver version.
Disconnect the AC power adapter after turning o the
1
computer.
Move to the Boot > Smart Battery Calibration item using
3
the direction keys and press <Enter>.
Highlight Yes in the Battery Calibration Conrmation
4
window and press <Enter>. The Battery Calibration function is activated and the battery
is forcefully discharged. To stop the operation, press the <Esc> button.
Turn the computer back on, and press the F2 key to enter the
2
Setup screen.
This operation requires 3~5 hours depending on the battery capacity and the remaining battery charge.
Page 87

Chapter 5. Troubleshooting

Recovering/Backing up the Computer (Optional) 87
Reinstalling Windows (Optional) 94
Q&A 97
Page 88
Recovering/Backing up the Computer
(Optional)
Chapter 5.
Troubleshooting
87
If a problem occurs with your computer, Recovery (recovery program) allows you to easily restore your computer to the default (factory) settings. Alternatively, you can back up your computer so that you can restore it to your preferred state at any time.
Recovery Introduction
Recover
Back Up
Recovery may not be provided or may be a dierent version depending on the model.
For models whose hard disk or SSD capacity is less than 64 GB, the Recovery program is not provided.
The instructions are provided based on Recovery 1.0 version. Some functions may dier slightly or be excluded depending on the version. Refer to the program's Help section for more information.
An ODD (CD/DVD drive, etc.) is not supported by the Recovery program.
Help
Function Description
Recover Restores the entire Windows drive.
Back Up You can back up your entire Windows drive.
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Chapter 5.
Troubleshooting
Recovering/Backing up the Computer
(Optional)
Recovering
You can recover your computer to the default (factory) status when your computer does not boot up.
- If Windows does not start
1
Turn your computer on and press the F4 key.
Run recovery mode.
- If Windows is running From the Start Screen, right-click any area and select
All apps
Then, click Recovery.
If the program is running for the rst time, you need to agree
2
to the User Agreement.
in the bottom right corner.
If the initial menu screen appears, click Recover.
3
Select a recovery point and click Recover.
If you set the User Data Maintenance to ON, the computer is restored while maintaining the current user data.
Recover is performed based on the screen instructions.
4
If the recover is completed, you can use your computer normally.
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Chapter 5.
Troubleshooting
Recovering/Backing up the Computer
(Optional)
Recovering after a Backup
You can recover your computer after you have backed up your computer to a separate drive or external storage device.
Backing up
To back up your computer to an external storage device,
1
connect the external storage device and select the relevant drive.
Click Backup in the Recovery Home screen.
2
Select the drive to save and click Backup.
You cannot select a DVD drive.
Select the drive to save to.
The backup process is performed based on the instructions.
3
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Chapter 5.
Troubleshooting
Recovering/Backing up the Computer
(Optional)
Recovering
You can recover your computer using the backup from the above process.
If the backup image is saved to an external storage device,
1
connect the device.
Start Recovery and click Recover.
2
Select a Recover Option and click Recover.
3
Select a point to recover.
The recover is performed based on the screen instructions.
4
You can use your computer after the recover is completed.
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Chapter 5.
Troubleshooting
Recovering/Backing up the Computer
To copy the external storage disk
When you replace a storage device such as the HDD, SSD, etc. (hereafter referred to as a hard disk) built into your computer, you can move your existing data to the new storage device easily and safely.
The new storage device must have sucient capacity to save your existing data.
You need to purchase an external hard USB connector separately to connect the hard disk and your computer.
(Optional)
You need to purchase an external hard USB connector
1
separately to connect the hard disk and your computer.
Start Recovery and click Disk copy.
2
Select an option in Disk recovery Point and click Disk copy.
3
The data on the current hard disk is saved to the new hard
4
disk.
If the data is completely saved, open the hard disk cover at
5
the bottom of your computer and replace the existing hard disk with the new one.
If you cannot open the cover at the bottom of the computer, contact the Samsung Service Center to request assistance.
In this case, you may be charged for the relevant service.
Your computer is now equipped with a new hard disk.
6
You can use your computer with a larger hard disk capacity with the same conguration as the old one.
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Chapter 5.
Troubleshooting
Recovering/Backing up the Computer
Export Disk Image Function
If you frequently recover your computer to the default (factory) settings, you can conveniently recover your computer after exporting the default (factory) status disk image to an external storage device.
Connect the external storage device, and then select a drive
1
to save to.
Click Run.
2
Perform the process by following the instructions to
3
completely save the default (factory) status disk image to the
(Optional)
external storage device. Now disconnect the saved external storage device and store
it separately.
If your computer needs to be restored to the default (factory)
4
settings, connect the external storage device with the saved image.
Start Recovery and click Recover. Select Factory Default
5
Point and click Recover. The Recover process is started. When the recover process is nished, you can use your
computer with the default (factory) settings.
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Chapter 5.
Troubleshooting
Recovering/Backing up the Computer
(Optional)
Computer Recovery Function in Windows 8
If a problem occurs with your computer, the recovery program allows you to restore your computer to the default settings.
For models where the SSD is less than 64GB, use the Windows System Restore function instead of the Recovery program.
Click the Charms menu > Settings > Change PC Settings >
1
General.
Click the Start button for Refresh.... or Remove.....
2
If your PC does not work properly, you can
Refresh....
restore your PC while keeping your media les such as your photo, video and music les, etc. as well as your personal documents.
Follow the onscreen instructions to proceed with the
3
recovery process. If the recovery is complete, you can use your computer
normally.
You can restore required Samsung software programs through All Apps
> SW Update.
Remove….
You should back up the les in the following folders before using the PC Recovery function since these les are not kept.
\Windows, \Program les, \Program les(x86), \ProgramData, OEM Folder (ex) c:\samsung), \User\<user name>\AppData
You can remove all items in your PC and reinstall Windows again.
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Chapter 5.
Troubleshooting
Reinstalling Windows
(Optional)
You can reinstall Windows using the SYSTEM RECOVERY MEDIA for Windows when Windows is no longer working properly. (For models supplied with a SYSTEM RECOVERY MEDIA.)
For models supplied with the Samsung Recovery Solution, you can reinstall Windows using the Samsung Recovery
Solution. These descriptions are for Windows 7/8 and Windows Vista and for
supported models only.
A SYSTEM RECOVERY MEDIA may not be supplied depending on your computer model.
If you cannot start Windows, or if you want to delete all existing data and reinstall Windows, install Windows according to the descriptions in [Reinstalling when Windows does not start].
Some pictures may dier from actual product.
Reinstalling in Windows
Insert the SYSTEM RECOVERY MEDIA into the DVD drive.
1
If the Select Windows Installation window appears, click
2
Install Now. When the Select Update window appears, click on the relevant item.
If you select Go online to get the latest updates for installation in the Select Update window, the latest updates are installed and Step 4 follows. At this time, the computer must be connected to the Internet.
For Windows 7/8, the screen asking for the operating system to be installed may appear depending on the version. If you click the Next button, the screen of Step 3appears.
These descriptions may dier depending on the operating system.
Reinstalling Windows may delete data (les and programs) saved on the hard disk drive.
Make sure to backup all important data. Samsung Electronics shall not be held liable for any loss of data.
If the User Agreement screen appears, select I accept the
3
license terms and then click Next.
For Windows 7/8, this screen may not appear depending on the version.
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Chapter 5.
Troubleshooting
Reinstalling Windows
(Optional)
The following window appears, select an installation option.
4
If you click Custom, the procedures from Step 5 continue sequentially. If you click Upgrade, the procedures from Step 6 continue sequentially.
For Windows 7/8, this screen may not appear depending on the version.
Custom Select this option to Reinstall Windows. You have to reinstall all necessary device drivers and programs after the Custom installation. In addition, unnecessary folders and les may remain on the hard disk drives after the installation (e.g. C:\ Windows.old, etc.).
Upgrade Select this option to Upgrade Windows while maintaining current les, congurations and programs. Although you therefore do not need to reinstall the device drivers and programs, some programs may not work properly after the upgrade.
When a window appears asking for the location to install the
5
operating system to, select a disk drive partition and click the Next button.
Drive D includes an area to save the backup image used by Samsung Recovery Solution. Installing Windows to drive C is recommended.
When previous Windows installation les are in the selected partition, a message appears informing you that the les and folders will be moved to the Windows. old folder. Click the OK button.
The Windows installation continues.
6
The computer will restart 3 times during the installation. If the Press any key to boot from CD or DVD... message appears after a restart, do not press any button.
Register a user according to the instructions on the Windows
7
screen.
When the registration is complete, the Windows Desktop
8
screen appears.
For a smooth computer operation, installing the necessary software installation is recommended.
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Chapter 5.
Troubleshooting
Reinstalling Windows
(Optional)
Reinstalling when Windows does not start
When Windows does not start, boot up with the SYSTEM RECOVERY MEDIA and from there you can reinstall Windows.
Insert the SYSTEM RECOVERY MEDIA into the DVD drive
1
and restart the computer.
If the Press any key to boot from CD or DVD... message
2
appears while booting, press any key on the keyboard.
After a while, the Options windows such as Language, Time,
3
Keyboard, etc. appear. Conrm the settings and click the Next button.
For Windows 7/8, this screen may not appear depending on the version.
When the window asking for the installation type appears,
6
click Custom.
For Windows 7/8, this screen may not appear depending on the version.
When a window appears asking for the location to install the
7
operating system to, select the partition of the disk drive and then click the Next button.
Drive D includes an area to save the backup image used by Samsung Recovery Solution. Installing Windows to drive C is recommended.
If the Select Windows Installation window appears, click
4
Install Now.
For Windows 7/8, the screen asking for the operating system to be installed may appear depending on the version. If you click the Next button, the screen of Step 5 appears.
If the User Agreement screen appears, select I accept the
5
license terms and then click Next.
A If you click Drive Options (Advanced), you can delete, format, create or expand a partition. Click on a function and proceed according to the instructions on the screen.
When previous Windows installation les are in the selected partition, a message appears informing you that the les and folders will be moved to the Windows.old folder. Click the OK button.
The subsequent steps are the same as those from Step 7 of
8
Installing in Windows.
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Chapter 5.
Troubleshooting
Q&A
You can look for potential problems that may occur with the system and view the relevant solutions. Also, you may look up any reference(s) required while operating the computer.
Recovery Related
What is a Recovery Area?
Q1
The capacity representation of the hard disk
Q2
A
The capacity of the storage device (HDD) of the
drive(HDD) in Windows is dierent from the product specications.
manufacturer is calculated assuming that 1KB=1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1KB=1,024 Bytes, and therefore the capacity representation of the HDD in
A
Samsung computers have an additional partition to recover
computers or save backup les. (Only for models with the Recovery.)
This partition is called a Recovery Area and it includes a
recovery image that comprises of the OS and application programs.
Windows is smaller than the actual capacity.
The capacity representation in Windows may be smaller
than the actual capacity because some programs occupy a certain area of the HDD outside of Windows.
For models with Recovery, the HDD capacity representation
in Windows may be smaller than the actual capacity because Recovery uses a hidden area of about 5~20GB of the HDD to save the recovery image, and that hidden area is not counted towards the total size available to Windows.
The size of Recovery varies by models because of the
dierent size of applied programs.
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Chapter 5.
Troubleshooting
Q&A
What is a recovery image?
Q3
A
This refers to the computer status (including operating
system, specic driver(s), software(s), etc.) which is converted to a data image. It is required to recover your computer and is embedded in the computer's hard disk. However, this is not provided for storage devices where the capacity is less than 64 GB due to the small capacity.
How can I restore a computer that does not have the
Q4
A
You can restore the computer using the system recovery
Recovery program?
function provided by Windows.
Refer to the Restore Functionality item in the Help section for more details.
Windows 8 Related
I cannot nd the Start button on the Desktop.
Q1
A
There's no Start button in Windows 8.
You can use the Control Panel, PC-running menu(s), etc. by
activating the Charms menu.
I cannot nd the computer's Shutdown button.
Q2
A
Click the Charms menu > Settings > Power to display the
Power Options menu.
Click Shut down.
The App disappeared in the Start screen.
Q3
A
Click the Charms menu > Search to display all installed
Apps. Right-click over the corresponding App to select in a Tile in the Start Screen.
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Chapter 5.
Troubleshooting
Q&A
Since I'm familiar with Windows 7, I would like the
Q4
A
Currently, there is no way to set the Desktop to appear by
Desktop screen to appear as it does in Windows 7.
default.
Press the Windows key + D key simultaneously to reveal the Desktop when the Start screen appears. This is currently the only workaround.
How can I install a printer driver?
Q5
A
Run your driver installation le and follow the corresponding
instructions. You can install it in the same method as the existing OS.
Refer to your printer manual for detailed instructions for
How can I change the screen settings, environment
Q7
A
Click Charms menu > Settings > Change PC Settings >
To congure your computer in detail, click the Charms
You can congure your computer in the same way as
Q8
A
Since Internet Explorer on the Start screen complies with the
settings, type size, color, and so on?
Personalization. You can set the OS settings such as the
screen design, etc.
menu in Desktop > Settings > Control Panel.
existing Windows systems.
Active X does not run in Internet Explorer on the Start screen.
HTML5 web standards, it does not support Active X. However, Internet Explorer on the Desktop supports Active X.
each model.
How can I uninstall the driver?
Q6
A
On the Desktop, click Charms menu > Settings > Control
Panel > Programs and Features.
Click the program. Then click uninstall.
►
If you right-click over the Internet Explorer, the following
How to activate Active X:
window appears. Press the Desktop. Active X is now enabled.
button and click View on the
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