SAMSUNG ML5100AXEU Service Manual

LASER PRINTER

ML-5100A

SERVICE Manual

LASER PRINTER

 

CONTENTS

1. Precautions

2. Specifications

3. Disassembly and Reassembly

4. Troubleshooting

5. Exploded Views and Parts List

6. Electrical Parts List

7. Schematic Diagrams

ELECTRONICS

P/N. JC68-00073A Rev. 1.00

1. Precautions

1-1 Safety Precautions

Read each caution carefully:

1.Do not use this printer near water or when exposed to inclement weather.

2.Do not place this printer on an unstable cart, stand or table; the product may fall, causing serious damage to the product.

3.Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation and to protect the printer from everheating, do not block or cover any of these openings. Do not place the printer in an enclosure unless the enclosure provides adequate ventilation.

4.Never push objects of any kind into the printer through the cabinet ventilation slots as they may touch dangerous high voltage points, create short circuits, cause a fire, or produce an electrical shock. Never spill liquid of any kind on the printer.

5.Do not place the printer in a location where someone may trip on the cords.

6.Select a work surface that is large enough to hold the printer.

7.Position the printer within six feet of the computer and within five feet of an electrical outlet.

8.Operate this printer using the power source (110V, 220V, etc) indicated on the marking label. If you are not sure of the type of power source available, consult your dealer or local power company.

9.If you need to use an extension power cord with this printer, make sure that it uses a three-wire grounded cord and that the total ampere ratings for all of the products using the extension do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

10.Do not allow anything to rest on the power cord or data communications cable.

11.Unplug this printer from the wall outlet before cleaning. Do not use liquid cleaners or aerosol sprays. Use a damp cloth for cleaning.

12.Do not touch the surface of the photo-sensitive drum as marks or scratches may impair print quality.

13.Do not expose the drum unit to direct light for prolonged periods.

14.Use only standard papers, OHP films, and approved envelopes. Feed OHP films though the manual feed slot only. See specifications for approved papers and envelopes.

15.Other than replacing consumables such as paper and toner, refer all questions to qualified service personnel.

WARNING :

NEVER OPERATE AND SERVICE THE PRINTER WITH THE PROTECTIVE COVER REMOVED FROM LASER/SCANNER ASSEMBLY. THE REFLECTIVE BEAM, ALTHOUGH INVISIBLE, CAN DAMAGE YOUR EYES.

Samsung Electronics

1-1

Precautions

1-2 Servicing Precautions

Note :

Requirements for AC power are described on the label affixed to the rear of the printer. Check the AC voltage rating requirement before use.

1.Before disassembly, pull the power plug from the AC power connector.

2.To avoid spilling toner inside the machine, do not turn the printer over or on its side before removing the developer cartridge.

3.Faulty installation of DRAMs may cause permanent damage to the Laser Printer.

4.Use only+5V power for video controller-related circuitry.

5.When replacing parts, use only the same type of part as the original. Replacing components with a second vendor’s part may cause faulty operation.

6.Check the insulation between the blades of the AC plug and accessible conductive parts (examples : metal panels and input ports).

7.Insulation Checking Procedure:

Disconnect the power cord from the AC power source. Connect an insulation resistance meter (500V) to the blades of the AC plug.

The insulation resistance between each blade of the AC plug and accessible conductive parts (see left) should be greater than 1 megaohm.

8.Never defeat any of the B+ voltage interlocks. Do not apply AC power to the unit (or any of its assemblies) unless all solid-state heat sinks are correctly installed.

9.Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead; always remove the instrument’s ground lead last.

1-3 ESD Precautions

Some semiconductor (“solid state”) devices are easily damaged from static electricity. Such components commonly are called Electrostatically Sensitive Devices (ESDs); examples include integrated circuits (ICs), Large-Scale Integrated circuits (LSIs), some field-effect transistors, and semiconductor chip components. The following techniques will reduce the occurrence of component damage caused by static electricity:

CAUTION : Be sure the power is off to the chassis or circuit board, and observe all other safety precautions

1.Immediately before handling any semiconductor components assemblies, drain the electrostatic charge from your body by touching a known earth ground. Alternatively, wear a discharging wrist strap device. (Be sure to remove the strap before applying power to the unit under test to avoid potential shock.)

2.After removing ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent accumulation of an electrostatic charge.

3.Do not use freon-propelled chemicals. These can generate electrical charges sufficient to damage ESDs.

4.Use only a ground-tip soldering iron when soldering or desoldering ESDs.

5.Use only anti-static solder removal device. Some solder removal devices are not rated as “antistatic;”these can accumulate sufficient electrical charge to damage ESDs.

6.Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs are package with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive materials.

7.Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material to the chassis or circuit assembly into which the device will be installed.

8.Minimize body motions when handling unpackaged replacement ESDs. Motion such as your clothes brushing together, or lifting a foot from a carpeted floor can generate enough static electricity to damage an ESC.

9.Handle ICs and EPROMs carefully to avoid bending a pin.

10.Pay attention to the direction of parts when mounting or inserting them on a PCB.

11.Components can be permanently damaged if heated for longer than necessary while welding. All components are susceptible to heat damage.

1-2

Samsung Electronics

2. Specifications

2-1 General

Emulation

PCL5e,PCL6

 

 

Interface

Centronics IEEEP1284 compatible bi-directional (Nibble, Byte, ECP)

 

USB (Universal Serial Bus)

 

 

Print Speed

8 PPM (A4 Size, 5 % Character Pattern)

 

 

Print Method

Non-impact Electrophotography, Laser Beam

 

 

Resolution

600 X 600 DPI

 

 

Memory

Standard: 4 Mb

 

Expandable up to 36 Mb

 

 

Operating Environment

Temperature : 5 ~ 32.5 oC,

 

Humidity: 20 ~ 85 % RH

 

 

Storage Environment

Temperature : -20 ~ 40 oC,

 

Humidity: 10 ~ 95 % RH

 

 

Weight

Net : 7.5 kg (max.),

 

Gross : 10 kg (max.)

 

 

Dimension

345 (W) X 365 (D) x 224 (H) mm

 

 

Certification & Compliance

CE, TUV, SEMKO, NEMKO, DEMKO, C-tick

 

FCC, UL, CSA, CDRH, CB, EPA

 

 

Samsung Electronics

2-1

Specifications

2-2 Electrical

Input Voltage

USA : AC 100~127 V , 50/60 Hz ± 3 Hz (Normal : 115V)

 

EUROPE : AC 200~240 V , 50/60 Hz ± 3 Hz (Normal : 230V)

 

 

 

 

 

DC Output Voltage

 

 

 

 

Line Regulation

24 V ± 3 %

 

 

 

5 V ± 2 %

 

 

Load Regulation

24 V - 3 %/+10 %

 

 

5 V ± 3 %

 

 

Ripple Noise

24 V : 120 mV (Peak 400 mV)

 

5 V : 50 mV (Peak 100 mV)

Over Current Protect

24 V :

2.7 A ± 10 %

(by C't )

 

5 V :

1.5 A ± 10 %

(by C't )

 

 

 

Power Consumption

Max. 450 W

Everage: 200 W

 

Power Save Mode: Less than 15W

 

 

 

Warming Up Time

20 seconds or less

 

 

 

First Print Time

Idle mode : 17 seconds or less

 

Power Save mode : 30 seconds or less

 

 

Acoustic Noise

Standby : 33 dB or less

 

Sleep Mode: Background level

 

Operating : 50 dB or less

 

 

 

 

 

Reliability

 

 

 

 

Insulation Resistance

10 Mohm or less (at DC 500 V)

Dielectric Strength

AC 1500 V (DC 2100 V), 10 mA

Ground Continuous

0.1 ohm or less

 

Voltage DIP

Rated voltage ± 15 %

AC Impulse Noise

AC 1000 V 10, 100, 200, 400, 1000 ns

Leakage Current

3.5 mA or less

 

Surge

0.5 ~ 4 kV,

0.25 ~ 2 kA

Ozone Emission

0.1 ppm or less (8 hours)

Top Cover Open

Isolating the input power of the LSU, high voltage part, and fuser

Overcurrent Protect

Fuse inside the Engine Controller

 

 

 

 

 

Fusing System

 

 

 

 

Trouble Sensing

The temperature doesn't rise to the specific temperature within a

 

specific time. Fuser error occurs if the temperature is too high.

Overheat Sensing

240 ~ 250 oC

(The thermostat cuts off the Fuser from the power.)

Thermistor Open Sensing

Without the initial temperature change of the Fuser

 

 

 

Source of Light

Laser Diode (LSU)

 

 

 

 

 

 

Developer

 

 

 

 

Developing

Non-magnetic contact developing

Charging

Conductive roller charging

Density Adjustment

Dark, Medium

 

Transfer System

Pre-transfer by LED & conductive roller

Fusing System

Temperature & Pressure

Ozone Emission

0.02 PPM or less (8 hours)

 

 

 

 

 

 

 

 

 

 

2-2

Samsung Electronics

Specifications

2-3 Print Quality

Conditions

 

 

Paper

Normal paper (75 g/m2)

Environment

Temperature : 20 ~ 25 oC, Humidity : 40 ~ 60 % RH

 

 

 

Print Quality

 

 

Image Density

min. 1.3

 

Background

max. 1.0

 

Uniformity

max. 0.2 (including continuous print)

Fusing

min. 80 % (all black)

 

Start Position

Top : x ± 3 mm, Side : y ± 3 mm (from left)

Skew

Top : max. ± 1.5 mm/200 mm

 

Side : max. ± 1.5 mm/250 mm

Orthogonality

± 1.0 mm

 

Horizontal Scan

± 0.5 mm/208 mm

 

 

(Bowed Line Skew : S600,0909 pattern)

Special Paper Exception

Image Density : min. 1.0 (envelope)

 

Fusing : min. 70 %

(all black, envelope/OHP/postcard)

Paper Jam

1/2,000 or less

 

Paper Curl

First : 16 mm or less

(10 sheets)

 

After Cooling: 12 mm or less (10 sheets)

 

 

 

2-4 Option

Toner Cartridge

 

Type

One-cartridge type

Life Span

Built-in toner cartridge : 5,000 pages at 5 % coverage

 

Optional toner cartridge: 5,000 pages at 5 % coverage

 

Note: Its duration may last longer under Econo mode.

 

 

Memory (ML-5100A only)

Memory RAM: 4,8, 16, 32 Mb (memory is expandable to 36 Mb)

 

 

Samsung Electronics

2-3

Specifications

2-5 Paper

Input Paper Size

Paper Type

Size

Feeding Source

 

 

 

A4

210 x 297 mm

Paper Tray or Manual feeder

Letter

216 x 279 mm

Paper Tray or Manual feeder

B5 (ISO)

176 x 250 mm

Paper Tray or Manual feeder

Executive

184 x 267 mm

Paper Tray or Manual feeder

Folio

216 x 330 mm

Paper Tray or Manual feeder

Legal

216 x 356 mm

Paper Tray or Manual feeder

Com-10 Envelope

105 x 241 mm

Manual feeder only

Monarch Envelope

98 x 191 mm

Manual feeder only

DL Envelope

110 x 220 mm

Manual feeder only

C5 Envelope

162 x 229 mm

Manual feeder only

C6 Envelope

114 x 162 mm

Manual feeder only

A5 Envelope

148 x 210 mm

Manual feeder only

Transparency

A4 or Letter

Manual feeder only

Label paper

A4 or Letter

Manual feeder only

*Others

Width: 75-216 mm, Length: 125-356 mm

Paper Tray or Manual feeder

 

 

 

Feeding Source

Paper tray and manual feeder

 

 

Paper Weight

60 ~ 163 g/m2 (16 ~ 28) , Cardstock/other : 24 ~ 43 lb

 

 

 

 

Input Paper Capacity

Paper tray:

150 sheets,

Manual feeder : 1 sheet at a time

 

 

 

 

Paper Stacker Capacity

Face down :

100 sheets,

Face up : 1 sheet

 

 

Paper Limitations

-Adhesive label sheets specifically designed for laser printers

 

-Transparencies specifically designed for laser printers

 

-Envelopes with peel-off adhesive strips or more than one fold-over flap

 

to seal must have adhesive compatible with the heat and pressure of the

 

printer’s fusing process.

 

 

Unacceptable Papers

-Paper with embossed lettering, perforations, or rough texture

 

-Paper with which color was added after the paper was made

 

-Paper forms whose ink is not for laser printing

 

 

 

 

2-4

Samsung Electronics

3. Disassembly and Reassembly

3-1 Removal Procedures

Cautions:

•Be sure to unplug the power cord whenever you are working on the printer with one of the covers removed.

•Be sure to remove the toner cartridge before you repair parts.

Releasing Plastic Latches

Many of the parts are held in places with plastic latches. The latches break easily; release them carefully. To remove such parts, press the hook end of the latch away from the part to which it is latched.

3-2 Face-Up Cover and Front Cover

1.Place your fingers on both sides of the face-up cover, push the cover, and pull it down.

2.Bend the cover slightly to release the tabs at the end, then remove the cover.

Samsung Electronics

3-1

Disassembly and Reassembly

3. Open the front cover with hand.

4.Remove a screw securing the front cover to the main frame.

5.Unlatch the front cover, then remove the front cover.

3-2

Samsung Electronics

Disassembly and Reassembly

3-3 Panel Board and Board Cover

1.Before you remove these parts, you should remove:

-Face up cover and Front cover (see page 3-1)

2.From the front cover, remove two screws, then remove the board cover.

Panel board

Board cover

3-4 Transfer Roller

1. Open the front cover with hand.

3.To remove the transfer roller, pull up the tab to release the roller, then take it out.

2. Remove the transfer roller cap.

Cap

Samsung Electronics

3-3

Disassembly and Reassembly

3-5 Top Cover and Rear Cover

1.Before you remove these covers, you should remove:

-Face up cover and Front cover (see page 3-1)

2.Remove three screws.

3.Unlatch the tabs on the left and right side end of the cover, then take out the rear cover.

4. Remove two screws, and remove the top cover.

Unlatch the tabs at both sides to remove the cover.

3-6 Side Covers (Left, Right)

1.Before you remove these side covers, you should remove:

-Face up cover and Front cover (see page 3-1) -Top cover and Rear cover (see page 3-4)

2.Remove two screws on the back of the covers.

3.Unlatch the left and right side covers, and remove them.

3-4

Samsung Electronics

Disassembly and Reassembly

3-7 SMPS/Engine Control Board

1.Before you remove the board, you should remove:

-All covers (see pages 3-1, 3-4)

2.Turn the printer upside down.

3.Remove three screws securing the shield, then remove the shield.

4.Unplug all the connectors from the SMPS, then take out the SMPS and the engine board.

SMPS and

Engine board

Shield

3-8 Control Board

1. Before you remove the control board, you should remove:

-All covers (see pages 3-1, 3-4)

2. Unplug all the connectors from the control board,

Control Board

remove three screws, and take out the control

 

board.

 

Samsung Electronics

3-5

Disassembly and Reassembly

3-9 Joint Board

1.Before you remove the joint board, you should remove:

-All covers (see pages 3-1, 3-4) -SMPS (see page 3-5)

2.Unplug all connectors from the joint board, remove three screws, then remove the joint board.

3-10 Sensor Board

1.Before you remove the sensor board, you should remove:

-All covers (see pages 3-1, 3-4) -SMPS (see page 3-5)

2.Remove two screws, unplug all connectors from the sensor board, then remove the board.

3-6

Samsung Electronics

Disassembly and Reassembly

3-11 Gear Bracket

1. Before you remove the gear bracket, you should remove:

-All covers (see pages 3-1, 3-4)

2. Remove six screws securing the gear bracket, unplug the connector from the motor, then remove the gear bracket.

3-12 Motor

1. Before you remove the motor, you should

Motor

remove:

 

-All covers (see pages 3-1, 3-4)

 

-Gear bracket (see page 3-14)

 

2. Remove three screws, then remove the motor.

Gear bracket

Samsung Electronics

3-7

Disassembly and Reassembly

3-13 HVPS Board

1.Before you remove the HVPS board, you should remove:

-All covers (see pages 3-1, 3-4)

3.Unplug the connector from the HVPS board, then remove the board.

2. Remove five screws from the HVPS board.

High voltage electrodes

HVPS board

Note: When you reassemble the HVPS board, make sure that the high voltage electrodes are placed correctly.

3-14 LSU

1. Before you remove the LSU, you should remove: -All covers (see pages 3-1, 3-4)

2. Unplug two connectors, remove five screws, then take out the LSU.

LSU

3-8

Samsung Electronics

SAMSUNG ML5100AXEU Service Manual

Disassembly and Reassembly

3-15 Fuser

1.Before you remove the fuser, you should remove: -All covers (see pages 3-1, 3-4)

2.Remove one screw securing the wire cap at the left side of the frame, unlatch the cap, then remove the cap.

4. Unlatch the tabs using a proper tool.

Wire cap

Unlatch these tabs.

5. Slide the fuser in the direction of arrow and take

 

 

it out.

3. Remove four screws.

Samsung Electronics

3-9

Disassembly and Reassembly

3-16 Upper Frame

1.Before you remove the upper frame, you should remove:

-All covers (see pages 3-1, 3-4) -Gear bracket (see page 3-14) -HVPS board (see page 3-16)

2.Remove six screws, then remove two screws securing the solenoid.

3. Unlatch the front end of the frame, then lift it up.

Solenoid

3-17 Pressure Roller

1.Before you remove the roller, you should remove:

-All covers (see pages 3-1, 3-4)

-All boards (see pages 3-3, 3-5, 3-6, 3-8) -Upper frame (see page 3-10)

-Fuser (see page 3-9)

2. Remove the roller.

3-10

Samsung Electronics

Disassembly and Reassembly

3-18 Pickup Roller

1.Before you remove the pickup roller, you should remove:

-All covers (see pages 3-1, 3-4)

-All boards (see pages 3-3, 3-5, 3-6, 3-8) -Upper frame (see page 3-9)

2.Remove one screw, pull the pick-up bushing slightly toward you, then rotate it clock-wise.

3.Remove the E-ring at the right end of the roller.

4.Remove a pin passing through a shaft to take out the pick-up roller, then push the roller shaft to the right. Lift the left side of the roller, then take it out.

3-19 Installing SIMM

1.Before you install SIMM, make sure that printer power is off, all cables are unpluged. The toner cartridge is also to be removed.

2.Turn the printer upside down, and remove all screws securing the shield cover, then remove the shield cover.

Samsung Electronics

3-11

Disassembly and Reassembly

3. Locate the SIMM connector on the control board.

4.Hold the SIMM with the connection points and insert the SIMM all the way into the connector at 30o angle .

5. Push it firmly until it snaps into place.

Make sure both metal clips on the connector are fastened and the two pins on the connector are pushed through the holes on the SIMM.

Note: When you disassemble the SIMM, push out on the metal clips at each end of the connector and pull it toward you.

6. Reassemble the shield cover.

3-12

Samsung Electronics

4. Troubleshooting

4-1 Abnormal Image Printing and Defective Roller

If abnormal image prints periodically, check the parts shown below.

No

Roller

Abnormal image period

Kind of abnormal image

 

 

 

 

1

OPC Drum

94.3mm

White spot

2

Charge Roller

37.7mm

Black spot

3

Supply Roller

40.0mm

Horizontal density band

4

Develop Roller

46.1mm

Horizontal density band

5

Transfer Roller

47.1mm

Black side contamination/transfer fault

6

Heat Roller

56.1mm

Black spot and fuser ghost

7

Pressure Roller

56.2mm

Black side contamination

 

 

 

 

4-2 Print Quality

4-2-1 No Image

No image?

NO

 

YES

 

Self test

NO

pattern prints?

 

YES

Check connection to computer or replace controller.

Self testing

NO

is possible via

 

DCU?

 

 

YES

 

 

 

 

Take out the cartridge and prepare the tester for electronic connection.

Is the OPC

terminal of machine NO well-connected

to Frame?

YES

A on next page

Re-test after replacing the conector or controller board.

Repair or replace the GND terminal.

Does the

 

 

Check the path between

video data line to

NO

video controller, engine board

LSU transit to High/Low

 

 

and HVPS. Repair or replace

 

 

when printing?

 

 

the defective component

 

YES

 

 

or board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The mirror in LSU might be misplaced so the light path to the OPC deviates ->Repair or replace LSU or remove any defective matters in the machine.

Samsung Electronics

4-1

Troubleshooting

A

 

 

 

 

 

 

 

 

NO

 

 

 

 

 

 

 

 

 

 

Transfer

 

 

 

 

voltage OK? (on the

 

 

 

 

 

 

 

transfer roller

 

 

 

 

 

 

 

shaft)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

Are the

 

 

 

 

 

 

NO

 

 

 

 

connection terminal

Repair or replace terminal.

 

 

 

 

 

 

and connection

 

 

 

 

 

 

 

 

 

 

correct?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace HVPS or repair defective component.

 

 

 

 

 

 

 

 

 

 

 

 

 

Developing

NO

 

 

 

NO

 

 

 

 

 

 

 

(-300V) and supplying

 

Is the connection

 

Repair or replace terminal.

(-500V) voltage

 

 

terminal OK?

 

 

 

 

 

 

 

 

are

 

OK?

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace HVPS or repair

 

 

 

 

 

 

 

 

 

 

defective component.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sealing tape

NO

is removed from the

 

 

cartridge?

 

YES

 

Does the

counter indicate over NO the toner's guarranty

life?

YES

Remove the tape.

Transfer roller might be out of its location. -> Locate the roller into its place.

This could occurrs when the power of LSU is low or the density is low due to the obstacles on the window -> Replace LSU or clean the window.

Replace the toner cartridge.

4-2

Samsung Electronics

 

 

 

 

 

 

 

 

 

Troubleshooting

4-2-2 All Black

 

 

 

 

 

 

 

 

 

 

 

 

 

Does the

 

 

 

 

All black in

 

 

 

 

Check the path among video

 

NO

video data line to LSU

NO

 

controller, engine board,

 

printing area?

 

transit to High/ Low when

 

 

HVPS, LSU for the shortage

 

 

 

 

 

printing?

 

 

 

 

 

 

 

 

 

or open. -> Repair or replace

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

YES

 

 

the boards.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace LSU.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is transfer

NO

 

 

 

 

voltage supplied

 

Repair or replace HVPS.

 

 

 

from HVPS?

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

Is the

NO

 

 

 

Replace LSU.

Hsync/ signal received

 

 

 

 

in LSU?

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

Transfer part's contact is bad. -> Repair or replace toner cartridge.

Samsung Electronics

4-3

Troubleshooting

4-2-3 Vertical White Line (Band)

 

 

 

Check if the

 

 

The ribs in fuser or toner on the

 

 

 

 

 

roller may invoke the image

White line

NO

printout is still has the

NO

 

problem. -> Replace the fuser

missing definitely?

 

same problem even right after

 

 

cover or the defective part.

 

 

 

 

 

passed through the

 

 

 

 

 

 

transfer roller.

 

 

The image is originally black or the

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

black part is far close to the top.

 

 

 

YES

 

 

-> Use the pattern which has the

 

 

 

 

 

 

 

 

 

 

 

 

image below bigger than 10mm

 

 

 

 

 

 

 

 

 

 

 

 

 

 

from the top.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dirt of dust stuck onto the window of internal lens of LSU -> Clean it or replace LSU.

Preventive obstacles through the path between OPC of developer and LSU prevent the path -> Remove the obstacles.

Toner material might be stuck to blade in the developer inside and it prevents toner supply -> Replace the developer.

Check both if the toner cartridge's counter is over its guaranty and amount of the toner material.

-> Replace the toner cartridge.

4-4

Samsung Electronics

4-2-4 Dark Image

NO

'Dark' selected

 

 

via RCP?

 

 

YES

 

 

Change to

 

 

'Normal' and test.

 

 

Same at 'Normal'?

NO

 

 

 

YES

 

 

Works

NO

 

correctly with

 

-300V of Bias

 

 

voltage?

 

 

YES

 

 

Works

NO

 

correctly after

 

 

 

replaced LSU?

 

 

YES

 

The power of LSU is set high or internal problem. -> Replace LSU or adjust volume.

Troubleshooting

END

Repair or replace the defective component.

Toner over supply due to the adjustment fault of metering blade in developer.

-> Replace developer.

Samsung Electronics

4-5

Troubleshooting

4-2-5 Background

Recommended

NO

 

Print 20 to 30 pages using

paper used?

 

 

the recommended paper.

 

 

 

 

YES

- Adjust voltage or

 

NO

Transfer,

YES

Same

problem

 

 

NO

 

 

 

replace HVPS.

 

charge and developing

 

 

END

 

 

 

 

 

 

 

- Repair or replace

 

 

voltage are OK?

 

occurs?

 

 

 

 

 

 

 

 

 

 

 

 

 

after checking the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

terminals' contacts.

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating/

NO

Dirt or

NO

 

 

 

 

 

 

storage atmosphere is

 

dust around the

 

 

Replace the

 

 

 

too high temperature

 

 

charge roller?

 

 

 

toner cartridge.

 

 

 

/humidity?

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Solve the problem under the recommended condition (10-32 degree Centigrade).

Clean the charge roller

or replace step-up device /terminal after check.

Check terminals or contacts and 'Guide-Deve Spring'

 

 

 

are misplaced.

NO

 

 

-> Repair or replace transfer roller etc.

 

Work OK?

 

 

 

Check if the LED of PTL in front of the transfer roller

is on when it presses the top cover switch on purpose. YES -> If not, replace PTL.

Internal blade or suppying part of the developer is defective. -> Replace the toner cartridge.

4-6

Samsung Electronics

4-2-6 Ghost

Replace PTL assembly.

Check HVPS contacts and HVPS's selfoutput.

-> If failed, repair/replace HVPS.

Troubleshooting

Is it regular

 

NO

Is it regular

 

NO

Is it regular

interval of 47mm?

interval of 94mm?

 

interval of 46mm?

 

 

 

(as transfer roller

 

 

 

 

 

 

 

 

 

 

 

 

interval)

YES

YES

NO

PTL lamp

 

works OK?

 

 

YES

 

 

 

 

 

 

 

 

Developing

NO

Transfer

/suppying voltage

normal? (-300V/

voltage is set to

 

 

 

-500V)

 

standard?

 

 

 

 

 

YES

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Irregularity of NIP

 

 

 

between rollers in

 

 

 

developer.

 

 

 

-> Replace developer.

 

 

 

 

 

 

 

 

 

 

YES

A specific part of the transfer roller has ruined or its resistance value is changed. -> Replace transfer roller.

Transfer roller cannot force regularly due to the gears eccentricity of transfer roller. -> Replace the defective component.

NO

-Repair or replace HVPS .

-Check and repair or replace the terminal contacts.

Bias voltage

NO

is OK? (-300V)

 

 

YES

 

 

 

 

 

 

Operating/storage NO temperature is too low or

not recommended paper used?

YES

Use the machine with recommended paper and at normal condition.

Adjust the Bias

voltage or replace

HVPS.

There may be a problem in toner layer control in toner cartridge.

-> Replace the developer.

Samsung Electronics

4-7

Troubleshooting

4-2-7 Black Dot

Is it regular

NO

When taking

NO

Bad image

 

 

 

out the cartridge,

 

 

removes by

interval of 38mm?

 

 

 

 

 

 

 

toner leaks?

 

scratching?

 

YES

 

 

YES

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO

The problem

randomly occured

 

 

 

 

 

 

 

 

 

due to the toner

 

 

 

fallen. -> Clean the

 

 

 

machine.

 

 

 

 

The problem occured since the obstacles stuck to charge roller. -> Replace developer and C/R.

Toner leaks and toner material dropped onto the paper. -> Replace the developer.

Check toner is stuck onto the P/R or H/R in fuser. -> Clean it or replace.

4-2-8 Horizontal Band

NO

Black band?

YES

The black

NO

band has regular

 

interval?

 

 

YES

 

 

 

 

 

 

NO

94mm interval?

YES

The OPC is damaged due to the irregular transfer voltage of HVPS.

-> Repair/replace HVPS.

-> If the same problem persists, replace the developer.

Black band

NO

is far about 10mm

from

 

white band?

 

Problem of internal contacts in OPC.

-> Replace developer.

This occurs when no Hsync/ at LSU.

-> Replace LSU.

The OPC is damaged under the direct sunlight for around 5 minutes. -> If the same problem persists in 10 hours, replace the developer.

Does it appear

 

 

Problems of terminal contact,

NO

 

transfer voltage supplying,

at every 56.1mm

at

 

 

and transfer roller's due to the

specific place?

 

 

charge roller is ruined (38mm).

 

 

 

 

 

-> Repair/replace HVPS,

 

 

 

 

 

YES

 

 

developer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Heat roller is ruined. -> Replace the roller.

4-8

Samsung Electronics

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