All specifications are subject to change without notice. 2005, CRS Inc.
CRS, Inc.
Limited Warranty and Disclaimers of Warranty
This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its
entirety before attempting to install, use or program the product(s).
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect
to, the product or any of the products to which this manual applies. This manual is subject to change without notice and CRS, Inc. has no
obligation to provide any updates or corrections to this manual. Further, CRS, Inc. also reserves the right, without prior notice, to make
changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in
all respects and CRS, Inc. shall not be liable for any errors or omissions contained in this manual. In no event shall CRS, Inc. be liable for
any incidental or consequential damages relating to or arising out of the use of this manual. This document contains proprietary
information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without
prior written consent of CRS, Inc.
NOTICE
IF ANY WARRANTY IS EXTENDED TO YOU WITH REGARD TO THE PRODUCT(S) TO WHICH THIS MANUAL APPLIES, IT
IS A WARRANTY FROM THE ENTITY OR INDIVIDUAL FROM WHOM YOU DIRECTLY PURCHASED THE PRODUCT(S).
SUBJECT TO THE FOREGOING, UNLESS YOU ARE A DIRECT END USER CUSTOMER OF CRS, INC., CRS, INC. DOES NOT
EXTEND TO YOU ANY EXPRESS WARRANTY OR ANY IMPLIED WARRANTY AND EXPRESSLY DISCLAIMS ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY
WARRANTY OF NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS IN CONNECTION WITH THE PRODUCT(S)
OR ANY SOFTWARE, DRIVERS, OR PROGRAMMING PRODUCT, WHETHER EMBEDDED IN PRODUCT(S) OR PROVIDED AS
A SEPARATE PROGRAM, OR USED IN CONJUNCTION WITH THIS/THESE PRODUCT(S). CRS, INC. SPECIFICALLY DOES
NOT WARRANT THAT THE OPERATION OF ANY DRIVERS, SOFTWARE, OR PROGRAMMING PRODUCTS LICENSED
HEREUNDER, WHETHER EMBEDDED IN PRODUCTS OR PROVIDED AS SEPARATE PROGRAMS, SHALL BE
UNINTERRUPTED OR ERROR FREE OR THAT FUNCTIONS CONTAINED IN SUCH DRIVERS, SOFTWARE OR
PROGRAMMING PRODUCTS SHALL OPERATE IN COMBINATION(S) WHICH MAY BE SELECTED FOR USE BY YOU OR
OTHERWISE MEET YOUR REQUIREMENTS.
CRS, Inc. is not responsible for any damages or loss, either direct, indirect, special, incidental or consequential, which you may experience
as a result of your purchase or use of the product(s). Your sole remedy in the event that you encounter any difficulties with the product(s)
is against the entity or individual from whom you purchased the product(s).
Revision 2.0 - April 1, 2005
WARNING - U.S.
THIS EQUIPMENT GENERATES, USES AND CAN RADIATE RADIO FREQUENCY ENERGY, AND IF NOT INSTALLED AND USED
IN ACCORDANCE WITH THE INSTRUCTIONS MANUAL, MAY CAUSE INTERFERENCE TO RADIO COMMUNICATIONS. IT HAS
BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A COMPUTING DEVICE PURSUANT TO SUBPART J
OF PART 15 OF FCC RULES WHICH ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST SUCH
INTERFERENCE WHEN OPERATED IN A COMMERCIAL ENVIRONMENT. OPERATIONS OF THE EQUIPMENT IN A
RESIDENTIAL AREA IS LIKELY TO CAUSE INTERFERENCE IN WHICH CASE THE USER, AT HIS OWN EXPENSE, WILL BE
REQUIRED TO TAKE WHATEVER MEASURES MAY BE REQUIRED TO CORRECT THE INTERFERENCE.
NOTICE - CANADA
THIS APPARATUS COMPLIES WITH THE CLASS “A” LIMITS FOR RADIO INTERFERENCE AS SPECIFIED IN THE CANADIAN
DEPARTMENT OF COMMUNICATIONS RADIO INTERFERENCE REGULATIONS.
CET APPAREIL EST CONFORME AUX NORMES CLASS “A” D’INTERFERENCE RADIO TEL QUE SPECIFIER PAR MINISTRE
CANADIEN DES COMMUNICATIONS DANS LES REGLEMENTS D’INTERFERENCE RADIO.
ATTENTION
The product that you have purchased may contain a battery that may be recyclable. At the end of its useful life, under various state
and local laws, it may be illegal to dispose of the battery into the municipal waste system.
Check with your local solid waste officials for details concerning recycling options or proper disposal
.
Contents
Introduction 1
Using This Manual.................................................................................................................... 1
Basic Features and Functions....................................................................................................2
Grand Total ............................................................................................................... 77
ER-290 Electronic Cash Register iii
Introduction
Using This Manual
Congratulations! You have selected a very flexible electronic cash register designed for years of reliable
service. The ER-290 will fit many retail stores, shops and restaurants. It provides fast transaction
processing, security, and detailed sales information.
zTo Get Started turn to “Quick Setup” on page 7. This section covers unpacking, memory
clearing, a few simple programming steps, and instructions for basic cash register
transactions. All of the features of the ER-290 operate immediately, without additional
programming steps. In most cases, all the programming you need to do is covered in this
section.
zFor information about reports and balancing see “Reports” on page 69.
This manual also includes detailed information about many additional features that will
help you solve the special calculation problems or security issues that you might face.
z For detailed programming instructions, see “Advanced Programming” on page 43.
z For detailed operations sequences, see “
z Total Charge Sale
1. Register the items you wish to sell.
2. To display and print the subtotal of the sale
including tax, press SUBTOTAL:
SUB
TOTAL
3. Press CHARGE1:
CHARGE1
4. The display will indicate “=” for total, the
drawer will open and the receipt will print as
in the example on the right.
Note: Charge tendering is not allowed.
z Advanced Operating Instructions” on page 18.
YOUR RECEIPT
THANK YOU
0 3 - 0 1 - 1 9 9 9
1 . . . . . . 2 . 9 9 T 1
1 . . . . . . 2 . 9 9 T 1
* . . . . . . . . . 4 X
@ . . . . . . 1 . 9 9
2 . . . . . . 7 . 9 6
* . . . . . 1 4 . 3 0 S T
* . . . . . . 5 . 9 8 T 1
* . . . . . . 0 . 3 6 T 1
* . . . . . 1 4 . 3 0 C 1
0 0 0 0 0 6
1 5 . 2 7 0 0
ER-290 Electronic Cash Register Introduction • 1
Using Flowcharts
Flowcharts are used to supplement step by step instructions throughout this manual. For example, the
following flowchart describes how to register $1.00 into department 1:
100
1
This flowchart means:
1. Press numeric key 1.
2. Press numeric key 0.
3. Press numeric key 0.
4. Press department 1.
Follow the flowchart from left to right, pressing the keys in the order they are shown. Numeric keypad
entries are shown as square keys. Department and function keys are shown as rectangular keys.
2 • Introduction ER-290 Electronic Cash Register
Basic Features and Functions
L
E
E
Keyboard
PLUPAPER
FEED
-
CANCE
#/NO
SALE
%1
RTRN
MDSE
TAX
SHIFT
Key Descriptions
Key
PAPER FEED
Numeric Keypad:
0-9 and 00
CLEAR
Department Keys
#/NO SALE
@/FOR
VOID
@/
FOR
%2
VOID
CLEAR
7
4
1
0
8
5
2
00
9
4
6
3
3
2
.
1
8
7
6
5
12
11
10
9
PAID
OUT
CHARG
1
SUB
TOTAL
CASH/TEND
RECD
ACCT
CHARG
2
CHECK
TEND
Description
Press to advance the printer paper.
Use the numeric keypad to enter amounts, other numeric values.
Press to clear numeric errors made on keyboard prior to pressing the
registration key. Also press to stop the error alarm when incorrect entries
are made.
There are 12 department keys on the keyboard to register different types of
merchandise. Departments may be used to accept open priced entries, or
may be programmed to register preset prices.
Press to open the cash drawer when you have not already started a
transaction. Also, may be used to print any number (up to 8 digits) on the
printer paper.
Enter a quantity, then press the @/FOR key to enter multiple items. Also
use to enter “split pricing” items, such as 1 item at 3 for $.89.
Press to void (or erase) the last item entered. You can also void an item
previously entered within a transaction by pressing SUBTOTAL, then
VOID then re-entering the item you wish to correct.
ER-290 Electronic Cash Register Introduction • 3
RTRN MDSE
If you wish to return or refund an item, press Return Merchandise, then reenter any item you wish.
- (MINUS)
Register a negative amount by entering a price, then pressing the (MINUS) key. For example, you can enter bottle returns or coupons using the - (MINUS) key.
CANCEL
%1, %2
Press to void (or erase) all items entered thus far in any transaction.
Use the Percent keys to add a percentage surcharge or subtract a percentage
from an item or the subtotal of the sale. You can enter the amount of the
percentage before pressing the %1 or %2 keys, or you can program a
preset percentage if you are consistently using the same percentage. See
“%1 and %2 Key Programming” on page 56 to set a preset percentage.
PLU
RECD ACCT
Use to register a Price Look Up (PLU).
Use to accept cash into the cash drawer when you are not actually selling
merchandise. For example, use the Received on Account key to accept
payments for previously sold merchandise, or record loans to the cash
drawer.
PAID OUT
Use to track cash paid out for merchandise or to record loans from the cash
drawer.
TAX SHIFT
Press to reverse the programmed tax status of a department key. For
example, by using the TAX SHIFT key prior to registering a taxable item,
the item will be sold without sales tax added.
. (Decimal)
Use the Decimal key to enter fractions of percentages. For example to enter
a one third off discount, enter 3 3 . 3 3 before pressing the -% key.
SUB TOTAL
CHARGE1,2
CHECK TEND
Press to see the subtotal of a sale.
Press to total a transaction paid by charge or credit card.
Press to total a transaction paid by check. Also if the check amount is over
the amount purchased, enter the amount of the check, then press the
CHECK TEND key. The drawer will open and the cash change will be
computed.
CASH/TEND
Press to total a transaction paid by cash. Also if the cash amount tendered
is over the amount purchased, enter the amount of the tender, then press the
CASH/TEND key. The drawer will open and the cash change will be
computed.
4 • Introduction ER-290 Electronic Cash Register
Control Lock
V
OFF
OID
REG
VOID Use to void (correct) items outside of a sale.
OFF The register is inoperable.
X
Z
REG Use for normal registrations.
X Use to read register reports.
Z Use to read register reports and reset totals to zero.
PGM
PGMUse to program the register.
The ER-290 includes two sets of keys that may be used to access the following key lock positions.
Key
VOID
X
Z
PGM
Positions Accessible
VOID, OFF, REG, X
OFF, REG X
OFF, REG, X, Z
ALL POSITIONS
Note: Keys may be removed from the key lock in the OFF or REG positions.
ER-290 Electronic Cash Register Introduction • 5
Display
A
Front Display
MOUNTDPTRPT
DPT
RPT
AMOUNT
Indicates the department number of the registration (1 digits).
Indicates the number of times an item has been repeated.
Displays the amount the amount of the item, subtotal or total.
Display Messages
C
-
E
=
E1
E3
Change Due
Negative entry
Error
Total
Input Error
Printer Error (paper jam)
Rear Display
The rear display may be lifted and turned for easy customer viewing.
6 • Introduction ER-290 Electronic Cash Register
Quick Setup
Unpacking
1. Unpack and Unwrap the cash register.
2. Locate in the packing the following items:
z 1 roll of paper
z 1 ribbon
z 1 take up spool
z 1 set of control keys
3. Remove the cardboard protectors from the cash drawer.
4. Plug the register into a grounded outlet (three prong), insert a control key and turn the
key to the REG control lock position.
Installing the Paper
1. Remove the printer cover.
ER-290 Electronic Cash Register Quick Setup • 7
2. For proper feeding through the print head, cut or tear a straight even edge on the end of
the paper roll. Place the paper roll in the paper holder so that the paper will feed from
the bottom of the roll.
3. Insert the end of the paper into the paper slot.
4. Press the PAPER FEED key until the paper comes out about 8 inches.
8 • Quick Setup ER-290 Electronic Cash Register
5. If you wish to use the printer to print a sales journal, insert the paper into the paper
take-up spool. Also see “Setting Receipt/Journal Status” on page 67. Wind the paper
two or three turns around the spool shaft and install the spool in the mount.
6. If you wish to use the printer to print customer receipts, pass the paper through the
window of the printer cover and replace the printer cover.
ER-290 Electronic Cash Register Quick Setup • 9
Installing the Ribbon
1. Remove the printer cover.
2. Insert the new ribbon firmly into place.
3. Replace the printer cover
10 • Quick Setup ER-290 Electronic Cash Register
Clearing Memory
This step insures that the cash register is cleared of any totals or programming. After this procedure, the
cash register is ready for programming and operation.
WARNING: This is a one time procedure. Do not repeat this procedure after the
cash register is programmed, it causes all programs and totals to be erased.
1. Unplug the register.
2. Turn the control lock to PGM position.
3. Press and hold the CLEAR key while connecting the AC plug into a power outlet.
CLEAR
4. When memory is cleared, the register prints:
POWER
UP
. . . . . . . . . . C S
ER-290 Electronic Cash Register Quick Setup • 11
Basic Programming
This section covers the basic programming necessary to get your cash register running quickly. See
“Advanced Programming” on page 43 for if you wish to program options that are not included in this
section.
Setting the Date
The date sequence is Month-Day-Year.
1. Turn the control lock to the PGM position.
2. Enter the date in the format you have selected and press the @/FOR key:
M M D D
Y Y
@/
FOR
Date Setting Example
If the date is March 1, 1999, enter:
0 3 0 1
9 9
@/
FOR
The date you have entered will display and print on the printer:
0 3 - 0 1 - 1 9 9 9
Setting the Time
1. Turn the control lock to the PGM position.
2. Enter the hour and minute in military time (24 hour time) and press the @/FOR key:
@/
@/
FOR
H H MM
FOR
CASH/
TEND
CASH/
TEND
CASH/
TEND
Time Setting Example
If the time is 3:25 PM, enter:
@/
FOR
1 5 2 5
The time you have entered will display and print on the printer:
1 5 . 2 5
12 • Quick Setup ER-290 Electronic Cash Register
@/
FOR
CASH/
TEND
Programming Tax
Most sales taxes can be programmed by entering a tax percentage rate. However, in some cases you
may find that tax that is entered as a percentage does not follow exactly the tax chart that applies in
your area. If this is the case, you must enter your tax using tax table programming. This method will
match tax collection exactly to the break points of your tax table. See “Tax Table Programming” on
page 54.
Important Note: After you have entered your tax program, test for accuracy
by entering several transactions of different dollar amounts. Carefully check
to make sure the tax charged by the cash register matches the tax amounts on
the printed tax chart for your area. As a merchant, you are responsible for
accurate tax collection. If the cash register is not calculating tax accurately, or
if you cannot program your tax properly from the information in this manual,
contact the CRS, Inc. Service Center at 1-888-333-6776 for assistance.
Programming a Tax Rate Percentage
1. Turn the control lock to the PGM position.
2. Enter the rate, with a decimal. 0.000-99.999. It is not necessary to enter proceeding
zeros. For example, for 6%, enter 06.000 or 6.000.)
3. Enter 00.
4. Enter:
to set tax rate 1
1
to set tax rate 2
2
to set tax rate 3
3
to set tax rate 4
4
5. Press the TAX SHIFT key.
6. Press the CASH/TEND key to end programming.
Tax Rate Programming Flowchart
.
Tax Rate
Please Note: After programming the Tax you must program your Department or Departments to
calculate Tax. See page 15 for the programming steps to program a Department
Taxable.
7. See Tax rate programming examples on page 14.
00
Tax #
(1-4)
TAX
SHIFT
CASH/
TEND
ER-290 Electronic Cash Register Quick Setup • 13
Tax Rate Programming Example
If tax 1 is 6 percent, enter:
.
0100006
If tax 2 is 7.5 percent, enter:
.
0205007
If tax 3 is 10 percent, enter:
0.
If tax 4 is 15 percent, enter:
5.
Press the CASH/TEND key to end programming.
CASH/
TEND
The rates you have entered will display and print on the printer:
TAX
SHIFT
TAX
SHIFT
0300001
0400001
TAX
SHIFT
TAX
SHIFT
0 0
* . . . . . 6 . 0 0 0 T 1
0 0
* . . . . . 7 . 5 0 0 T 2
0 0
* . . . . 1 0 . 0 0 0 T 3
0 0
* . . . . 1 5 . 0 0 0 T 4
0 0 0 0 0 1
1 5 . 2 6 0 0
14 • Quick Setup ER-290 Electronic Cash Register
Programming a Taxable Department
1. Turn the control lock to the PGM position.
2. Complete the tax status table below by adding the status digits for each tax. Then enter
the resulting tax status code.
Taxable by Rate 1? Yes = 1
Taxable by Rate 2? Yes = 2
Taxable by Rate 3? Yes = 4
Taxable by Rate 4? Yes = 8
No = 0
No = 0
No = 0
No = 0
3. Press the @/FOR key.
4. Repeat steps 2, 3 and 4 for each department you wish to program.
5. Press the CASH/TEND key to end programming.
Taxable Department Programming Flowchart
Repeat for each
Department
+
+
+
+
=
Tax
Status
Code
@/
FOR
DEPT
KEY
CASH/
TEND
Taxable Department Programming Example
Set department 1 taxable by tax rate 1:
0
1
Press the CASH/TEND key to end programming.
CASH/
TEND
The tax status you have entered will display and print on the printer:
@/
FOR
1
1 . . . . . . . . 1 T 1
0 0 0 0 0 2
1 5 . 2 6 0 0
ER-290 Electronic Cash Register Quick Setup • 15
Basic Operations
Registering Items
1. Enter an amount on the ten key pad. Do not use the decimal key. For example, for
$2.99, enter:
299
2. Press a department key. For example, press department 1:
Repeating an Item
3. To register a second item exactly as the first, press the department key a second time.
For example, press department 1:
Registering Multiple Items
4.Enter the quantity of items being purchase, press the @/FOR key. For example, enter
4 on the numeric key pad and press the @/FOR key:
4
5. Enter an amount on the ten key pad. Do not use the decimal key. For example, for
$1.99, enter:
199
6. Press a department key. For example, press department 2:
1
1
@/
FOR
2
16 • Quick Setup ER-290 Electronic Cash Register
Totaling a Cash Sale
1. Register the items you wish to sell.
2. To display and print the subtotal of the
sale including tax, press SUBTOTAL:
SUB
TOTAL
3.To total a cash sale, press
CASH/TEND:
CASH/
4. The display will indicate “=” for total,
the drawer will open and the receipt will
print as in the example on the right.
TEND
Tendering a Cash Sale
1. Register the items you wish to sell.
2. To display and print the subtotal of the
sale including tax, press SUBTOTAL:
SUB
TOTAL
3. Enter the amount tendered by the
customer. For example, for $20.00
enter:
4. Press CASH/TEND:
CASH/
5. The display will indicate “C” for change,
the drawer will open and the receipt will
print as in the example on the right.
TEND
0002
YOUR RECEIPT
THANK YOU
0 3 - 0 1 - 1 9 9 9
1 . . . . . . 2 . 9 9 T 1
1 . . . . . . 2 ˙9 9 T 1
* . . . . . . . . . 4 X
@ . . . . . . 1 . 9 9
2 . . . . . . 7 . 9 6
* . . . . . . 5 . 9 8 T 1
* . . . . . . 0 . 3 6 T 1
* . . . . . 1 4 . 3 0 C A
0 0 0 0 0 3
1 5 . 2 6 0 0
YOUR RECEIPT
THANK YOU
0 3 - 0 1 - 1 9 9 9
1 . . . . . . 2 . 9 9 T 1
1 . . . . . . 2 . 9 9 T 1
* . . . . . . . . . 4 X
@ . . . . . . 1 . 9 9
2 . . . . . . 7 . 9 6
* . . . . 1 4 . 3 0 S T
* . . . . . 5 . 9 8 T 1
* . . . . . 0 . 3 6 T 1
* . . . . . 1 4 . 3 0 T L
* . . . . . 2 0 . 0 0 C A
* . . . . . . 5 . 7 0 C
0 0 0 0 0 4
1 5 . 2 7 0 0
ER-290 Electronic Cash Register Quick Setup • 17
Tendering a Check Sale
1. Register the items you wish to sell.
2. To display and print the subtotal of the sale
including tax, press SUBTOTAL:
SUB
TOTAL
3. Enter the amount of the check tendered by
the customer. For example, for $20.00 enter:
4. Press CHECK TEND:
CHECK
5. The display will indicate “C” for change, the
drawer will open and the receipt will print as
in the example on the right.
TEND
0002
Total Charge Sale
YOUR RECEIPT
THANK YOU
0 3 - 0 1 - 1 9 9 9
1 . . . . . . 2 . 9 9 T 1
1 . . . . . . 2 . 9 9 T 1
* . . . . . . . . . 4 X
@ . . . . . . 1 . 9 9
2 . . . . . . 7 . 9 6
* . . . . 1 4 . 3 0 S T
* . . . . . 5 . 9 8 T 1
* . . . . . 0 . 3 6 T 1
* . . . . 1 4 . 3 0 T L
* . . . . 2 0 . 0 0 C H
* . . . . . 5 . 7 0 C
0 0 0 0 0 5
1 5 . 2 7 0 0
5. Register the items you wish to sell.
6. To display and print the subtotal of the sale
including tax, press SUBTOTAL:
SUB
TOTAL
7. Press CHARGE1:
CHARGE1
8. The display will indicate “=” for total, the
drawer will open and the receipt will print as
in the example on the right.
As you make department registrations, you can follow your entries by viewing the display. The
digits marked “DPT” indicate the department used. The digit marked “RPT” counts items as they
are repeated.
Open Department
1. Enter an amount on the ten key pad. Do
not use the decimal key. For example, for
$2.99, enter:
299
2. Press a department key. For example,
press department 1:
1
YOUR RECEIPT
THANK YOU
0 3 - 0 1 - 1 9 9 9
1 . . . . . . 2 . 9 9 T 1
* . . . . . . 2 . 9 9 T 1
* . . . . . . 0 . 1 8 T 1
* . . . . . . 3 . 1 7 C A
0 0 0 0 0 9
1 5 . 2 8 0 0
Preset Price Department
A preset department registers the price that was previously programmed. See “Department
Programming” on page 43 to program preset prices.