Samsung LS24R650 User manual

User Manual
The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations: (a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual
has not been read). (b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has
not been read).
You will be informed of the administration fee amount before a technician visits.
Table of contents
Before Using the Product
Securing the Installation Space 4
Safety Precautions 4
Cleaning 5 Electricity and Safety 5 Installation 6 Operation 7
Preparations
Parts 9
Control Panel 9 Direct Key guide 10 Function Key Guide 11 Changing Brightness, Contrast and Sharpness
settings 13 Changing the Volume setting 13 Reverse Side 14 Adjusting the Product Tilt 15 Rotating the Monitor Screen 15 Anti-theft Lock 16 Precautions for moving the product 16 Installing a Wall-mount Kit or Desktop Stand 17
Installation 18
Attaching the Stand 18 Removing the Stand 19
Connecting and Using a Source Device
Read below before installing the monitor. 20
Connecting and Using a PC 20
Connection Using the D-SUB Cable (Analog Type) 20 Connection Using the HDMI Cable 21 Connection Using the HDMI-DVI Cable 21 Connection Using the DP Cable 21 Connecting to Headphones 21
Connecting the Product to a PC as a USB HUB 22
Connecting a USB device 22 Utilizing the Product as a USB HUB 22 Connecting the Power 23 Tidying Up the Connected Cables 24
Correct posture to use the product 25
Driver Installation 25
Setting Optimum Resolution 25
Screen Setup
SAMSUNG MAGIC Bright 26
Brightness 27
Contrast 27
Sharpness 27
Color 27
HDMI Black Level 28
Eye Saver Mode 28
Game Mode 28
Response Time 28
Picture Size 29
Screen Adjustment 29
Adjusting OSD (On Screen Display) settings
Transparency 30
Position 30
H-Position 30 V-Position 30
Language 30
Display Time 30
Setup and Reset
Self Diagnosis 31
FreeSync 33
Smart ECO Saving 34
Off Timer Plus 34
PC/AV Mode 34
2
Table of contents
Source Detection 34
Key Repeat Time 34
Power LED On 35
Reset All 35
Information
Information 36
Installing the Software
Easy Setting Box 37
Restrictions and Problems with the Installation 37 System Requirements 37
Troubleshooting Guide
Specifications
General 41
Standard Signal Mode Table 43
Appendix
Responsibility for the Pay Service (Cost to Customers) 46
Not a product defect 46 A Product damage caused by customer's fault 46 Others 46
Extended warranty 47
Requirements Before Contacting Samsung Customer Service Center 38
Product diagnosis (Screen issue) 38 Checking the Resolution and Frequency 38 Check the following. 38
Q & A 40
3
Chapter 01

Before Using the Product

Securing the Installation Space

Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.
The exterior may differ depending on the product.
10 cm (3.93 Inches)
10 cm (3.93 Inches)
10 cm (3.93 Inches)
10 cm (3.93 Inches)
10 cm (3.93 Inches)

Safety Precautions

Caution
Symbols
Warning
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been included with this product.
A serious or fatal injury may result if instructions are not followed.
Personal injury or damage to properties may result if instructions are not followed.
4

Cleaning

Electricity and Safety

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.
Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product(Service fee will be charged.)
Do not press the product screen with hands or other objects. There is a risk of damaging the screen.
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
Power off the product and PC.
1
Disconnect the power cord from the product.
2
Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
Wipe the product with a clean, soft and dry cloth.
3
‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product. ‒ Do not spray water or detergent directly on the product.
Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product
4
clean.
Connect the power cord to the product when cleaning is finished.
5
Power on the product and PC.
6
Warning
• Do not use a damaged power cord or plug, or a loose power socket.
• Do not use multiple products with a single power socket.
• Do not touch the power plug with wet hands.
• Insert the power plug all the way in so it is not loose.
• Connect the power plug to a grounded power socket (type 1 insulated devices only).
• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.
• Do not place the power cord or product near heat sources.
• Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution
• Do not disconnect the power cord while the product is being used.
• Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.
• Keep the power socket where the power cord is connected unobstructed.
‒ The power cord must be disconnected to cut off power to the product when an issue occurs.
• Hold the plug when disconnecting the power cord from the power socket.
5

Installation

Warning
• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
• Keep the plastic packaging out of the reach of children.
‒ Children may suffocate.
• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)
‒ The product may fall and become damaged and/or cause an injury. ‒ Using the product in an area with excess vibration may damage the product or cause a fire.
• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.
• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
‒ The product lifespan may be reduced or a fire may result.
• Do not install the product within the reach of young children.
‒ The product may fall and injure children.
• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution. And do not install or use the product in the kitchen or near the kitchen stove.
Caution
• Do not drop the product while moving.
• Do not set down the product on its front.
• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.
‒ The product may fall and become damaged and/or cause an injury. ‒ Install the product only on cabinets or shelves of the right size.
• Set down the product gently.
‒ Product failure or personal injury may result.
• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.
‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a
place.
6

Operation

Warning
• There is a high voltage inside the product. Never disassemble, repair or modify the product
yourself.
‒ Contact Samsung Customer Service Center for repairs.
• To move the product, first disconnect all the cables from it, including the power cable.
• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord
immediately and contact Samsung Customer Service Center.
• Do not let children hang from the product or climb on top of it.
‒ Children may become injured or seriously harmed.
• If the product is dropped or the outer case is damaged, turn off the power and disconnect the
power cord. Then contact Samsung Customer Service Center.
‒ Continued use can result in a fire or electric shock.
• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a
serious injury.
• During a lightning or thunderstorm, power off the product and remove the power cable.
• Do not drop objects on the product or apply impact.
• Do not move the product by pulling the power cord or any cable.
• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.
• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).
‒ Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Center.
• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
‒ Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Center.
• Do not lift or move the product by pulling the power cord or any cable.
• Do not use or keep combustible spray or an inflammable substance near the product.
• Ensure the vents are not blocked by tablecloths or curtains.
‒ An increased internal temperature may cause a fire.
7
Caution
• Leaving the screen fixed on a stationary image for an extended period of time may cause
afterimage burn-in or defective pixels.
‒ Set the screen to power-saving mode or moving-picture screen saver when not using the
product for an extended period of time.
• Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).
‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
• Use the product at the recommended resolution and frequency.
‒ Your eyesight may deteriorate.
• Do not hold the product upside-down or move it by holding the stand.
‒ The product may fall and become damaged or cause an injury.
• Looking at the screen too close for an extended period of time can deteriorate your eyesight.
• Do not use humidifiers or stoves around the product.
• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.
• Do not touch the screen when the product has been turned on for an extended period of time as it
will become hot.
• Store small accessories out of the reach of children.
• Exercise caution when adjusting the product angle or stand height.
‒ Your hand or finger may get stuck and injured. ‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.
• Do not place heavy objects on the product.
‒ Product failure or personal injury may result.
• When using headphones or earphones, do not turn the volume too high.
‒ Having the sound too loud may damage your hearing.
8
Chapter 02

Preparations

Return

Parts

Control Panel

The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
JOG Button
UP
LEFT
PRESS(ENTER)
Function Key Guide
DOWN
RIGHT
Power LED
Parts Description
Multi directional button that helps navigate.
JOG Button
Power LED
Function Key Guide
The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter.
This LED is power status indicator and works as
• Power On (Power button): Off
• Power saving mode: Blinking
• Power Off (Power button): On
The power Indicator operation can be swapped by changing in the menu. (SystemPower LED On) Actual models because of functional variation maybe haven’t this function.
The power button is located on the left of the rear and used to turn on or off the product.
Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.
Function Key Guide may vary depending on the function or product model. Please refer to the actual product.
Return
9

Direct Key guide

The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes.
The function buttons page shows if Eye Saver Mode is enabled.
: On
: Off
Analog mode
Brightness
Auto Adjustment
Volume
Features
Eye Saver Mode Off
Analog mode option
: Adjust Brightness, Contrast, Sharpness.
: Auto Adjustment
Changing the resolution in Display Properties will activate the Auto Adjustment function.
This function is only availabel in Analog mode.
: Adjust Volume, Mute.
: Display Function Key Guide.
HDMI, Displayport mode
Brightness
Volume
Features
Eye Saver Mode Off
HDMI, Displayport mode option
/ : Adjust Brightness, Contrast, Sharpness.
: Adjust Volume, Mute.
: Display Function Key Guide.
10

Function Key Guide

SAMSUNG
MAGIC
To use the Function Key Guide, press the JOG button. Then the following window appears.
UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.
PRESS(ENTER): The selected item will be applied.
Return
Icons Description
Selects to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.
Selects by moving the JOG button in the function key guide screen.
This product shows the menu as an on-screen display.
On screen display menu lock: Lock the on screen display menu to maintain the current settings or prevent other users from changing settings.
Enable/Disable: To enable or disable the on screen display menu lock, display the “Menu” screen, move the jog button to the right to go to the next stage, and then press and hold the button to the left for 10 seconds.
If the on screen display menu lock is enabled, Brightness and Contrast can be adjusted. Eye Saver Mode is available.
Information can be viewed.
Selects by moving the JOG button in the function key guide screen.
Press to enable or disable Eye Saver Mode.
The items below are not available if the Eye Saver Mode function is enable.
Picture
Bright, Brightness, Color, Game Mode
System Smart Eco Saving
Selects to turn the product off by moving the JOG button in the function key guide screen.
Return to the previous menu by using the JOG button to select the icon when the Function Key Guide screen is displayed.
Actual models because of functional variation, Function key guide options will be different.
11
When the product displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below.
JOG Button Power saving/Non-signal mode
UP
Down
Source Change
PRESS(ENTER) for 2 seconds
When the product displays the menu the JOG Button could be used as below.
Power Off
JOG Button Action
UP/DOWN
LEFT
RIGHT
PRESS(ENTER)
Move the option
Exit the Main menu.
Close Sublist without saving value.
Value decreases in the slider.
Move to sublist.
Value increases in the slider.
Save the value and close Sublist.
12

Changing Brightness, Contrast and Sharpness settings

SAMSUNG
MAGIC
SAMSUNG
MAGIC
SAMSUNG
MAGIC

Changing the Volume setting

You can adjust Brightness, Contrast or Sharpness by moving the JOG button up or down, if no OSD menu is displayed.
Sharpness
Brightness
Contrast
The displayed image may differ depending on the model.
100
Brightness
This menu is not available when
This menu is not available when Smart Eco Saving is enabled.
This menu is not available when Eye Saver Mode is enabled.
Bright is set to Dynamic Contrast mode.
Contrast
This menu is not available when
This menu is not available when Game Mode is enabled.
Bright is in Cinema or Dynamic Contrast mode.
Sharpness
This menu is not available when
This menu is not available when Game Mode is enabled.
Bright is in Cinema or Dynamic Contrast mode.
You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed.
Volume
Mute
The displayed image may differ depending on the model.
If the audio quality of a connected input device is poor, the Auto Mute function on the product may mute the sound or cause choppy audio when applying the headphones or speakers. Set the input volume for the input device to at least 20% and control the volume using the volume control (JOG button LEFT/RIGHT) on the product.
What is- Auto Mute? The function mutes the audio to improve sound effect when there is sound noise or when the input signal is weak, usually due to a problem with the volume of an input device.
To activate the Mute function, access the Volume control screen, then use the JOG button to move the focus down. To deactivate the Mute function, access the Volume control screen, then increase or decrease the Volume.
50
13

Reverse Side

The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Port Description
Connect the power cord for your monitor to the POWER IN port on the back of the product.
Connects to a PC using a USB cable. Compatible with a USB cable version 3.0 or lower.
This port can only connect to a PC.
Connect to a USB2.0 device.
Connect to a USB3.0 device.
Connects to a PC using a DP cable.
Connects to a source device using an HDMI cable or HDMI-DVI cable.
Connect to a PC using the D-SUB cable.
Receives sound from a PC via an audio cable.
Connect to an audio output device such as headphones.
14

Adjusting the Product Tilt

Rotating the Monitor Screen

The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
• The monitor tilt and height can be adjusted.
• Hold the top center of the product and adjust the height carefully.
• When adjusting the stand height, you may hear a noise. This noise is generated because the ball inside the stand slides when the stand height is adjusted. It is a normal noise and not a product malfunction.
You can rotate your monitor as shown below.
The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
1 2 3
4 5 6
• Be sure to fully extend the stand before rotating the monitor.
• If you rotate the monitor without fully extending the stand, the corner of the monitor may hit the floor and get damaged.
• Do not rotate the monitor counterclockwise. The product may get damaged.
• Be careful not to injure your hands when rotating the monitor.
• Be careful not to collide with around objects
• Be careful not to be injured when children and the elderly are operating the monitor.
.
15
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