Samsung LS24H650GDUXEN User Manual

User Manual

S*H65*

The color and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

© Samsung Electronics

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Trademarks other than that of Samsung Electronics are owned by their respective owners.

• An administration fee may be charged if either
‒ (a) an engineer is called out at your request and there is no defect in the product

(i.e. where you have failed to read this user manual).

‒ (b) you bring the unit to a repair center and there is no defect in the product

(i.e. where you have failed to read this user manual).

• The amount of such administration charge will be advised to you before any work or home visit is carried out.

Table of contents

Before Using the Product

Securing the Installation Space 4

Precautions for storage 4

Safety Precautions 4

Symbols 4
Cleaning 5
Electricity and Safety 5
Installation 6
Operation 7

Preparations

Parts 9

Frontal Buttons 9
Reverse Side 10
Changing Brightness and Contrast settings 11
Changing the Volume setting 11
Adjusting the Product Tilt and Height 12
Rotating the Monitor Screen 12
Anti-theft Lock 13
Precautions for moving the monitor 13
Installing a Wall-mount Kit or Desktop Stand

(S24H650GD* / S27H650FD*) 14
Installing a Wall-mount Kit or Desktop Stand

(S24H650FD*) 15

Installation 16

Attaching the Stand (S24H650GD* / S27H650FD*) 16
Attaching the Stand (S24H650FD*) 17
Removing the Stand (S24H650GD* /

S27H650FD*) 18
Removing the Stand (S24H650FD*) 19

Connecting and Using a Source Device

Read below before installing the monitor. 20

Connecting and Using a PC 20

Connection Using the D-SUB Cable (Analog Type) 20
Connection Using the HDMI Cable 21
Connection Using an HDMI-DVI Cable 21
Connection Using the DP Cable 21
Connecting to Headphones 21
Connecting the Power 22
Connecting a USB device 23
Tidying Up the Connected Cables (S24H650GD* /

S27H650FD*) 24
Tidying Up the Connected Cables (S24H650FD*) 25

Correct posture to use the product 26

Driver Installation 26

Setting Optimum Resolution 26

Screen Setup

SAMSUNG MAGIC Bright 27

Brightness 28

Contrast 28

Sharpness 28

Color 28

SAMSUNG MAGIC Upscale 29

HDMI Black Level 29

Eye Saver Mode 29

Game Mode 29

Response Time 29

Picture Size 30

Screen Adjustment 30

Adjusting OSD (On Screen
Display) settings

Transparency 31

Position 31

Language 31

Display Time 31

2

Table of contents

Setup and Reset

Smart ECO Saving 32

Off Timer Plus 32

PC/AV Mode 33

Source Detection 33

Key Repeat Time 33

Reset All 33

Information 33

Installing the Software

Easy Setting Box 34

Restrictions and Problems with the Installation 34
System Requirements 34

Troubleshooting Guide

Requirements Before Contacting Samsung Customer
Service Center 35

Testing the Product 35
Checking the Resolution and Frequency 35
Check the following. 35

Q & A 37

Specifications

General 38

Standard Signal Mode Table 40

Appendix

Responsibility for the Pay Service
(Cost to Customers) 43

Not a product defect 43
A Product damage caused by customer's fault 43
Others 43

Extended warranty 44

3

Chapter 01

Before Using the Product

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and
damage the product. Be sure to allow the amount of space as shown below or greater when installing
the product.

―

The exterior may differ depending on the product.

10 cm (3.93 inches)

10 cm
(3.93 inches)

Precautions for storage

10 cm
(3.93 inches)

10 cm (3.93 inches)

10 cm (3.93 inches)

Safety Precautions

Caution

Symbols

Warning

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE
COVER. (OR BACK)

THERE ARE NO USER SERVICEABLE PARTS INSIDE.

REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside.

It is dangerous to make any kind of contact with any internal part of
this product.

This symbol alerts you that important literature concerning operation
and maintenance has been included with this product.

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are
not followed.

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used
nearby.

―

Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product
(Service fee will be charged.)

Do not press the monitor screen with hands or other objects. There is a risk of damaging the screen.

4

Cleaning

―

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

―

Take the following steps when cleaning.

Power off the product and computer.

1

Disconnect the power cord from the product.

2

―

Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric
shock may result.

Wipe the monitor with a clean, soft and dry cloth.

3

‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.
‒ Do not spray water or detergent directly on the product.

Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.

4

Connect the power cord to the product when cleaning is finished.

5

Power on the product and computer.

6

Electricity and Safety

Warning

• Do not use a damaged power cord or plug, or a loose power socket.

• Do not use multiple products with a single power socket.

• Do not touch the power plug with wet hands.

• Insert the power plug all the way in so it is not loose.

• Connect the power plug to a grounded power socket (type 1 insulated devices only).

• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy
object.

• Do not place the power cord or product near heat sources.

• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

• Do not disconnect the power cord while the product is being used.

• Only use the power cord provided with your product by Samsung. Do not use the power cord with
other products.

• Keep the power socket where the power cord is connected unobstructed.

‒ The power cord must be disconnected to cut off power to the product when an issue occurs.

• Hold the plug when disconnecting the power cord from the power socket.

5

Installation

Warning

• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT
INSTALL THE PRODUCT NEAR HEAT SOURCES.

• Do not install the product in poorly ventilated spaces such as a bookcase or closet.

• Install the product at least 10 cm away from the wall to allow ventilation.

• Keep the plastic packaging out of the reach of children.

‒ Children may suffocate.

• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)

‒ The product may fall and become damaged and/or cause an injury.
‒ Using the product in an area with excess vibration may damage the product or cause a fire.

• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or
smoke.

• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

‒ The product lifespan may be reduced or a fire may result.

• Do not install the product within the reach of young children.

‒ The product may fall and injure children.

• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil
pollution. And do not install or use the product in the kitchen or near the kitchen stove.

Caution

• Do not drop the product while moving.

• Do not set down the product on its front.

• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of
the product is not protruding.

‒ The product may fall and become damaged and/or cause an injury.
‒ Install the product only on cabinets or shelves of the right size.

• Set down the product gently.

‒ Product failure or personal injury may result.

• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical
substances, extreme temperatures or a significant presence of moisture, or a place where
the product will operate continuously for an extended period of time) may seriously affect its
performance.

‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a

place.

6

Operation

Warning

• There is a high voltage inside the product. Never disassemble, repair or modify the product
yourself.

‒ Contact Samsung Customer Service Center for repairs.

• To move the product, first disconnect all the cables from it, including the power cable.

• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord
immediately and contact Samsung Customer Service Center.

• Do not let children hang from the product or climb on top of it.

‒ Children may become injured or seriously harmed.

• If the product is dropped or the outer case is damaged, turn off the power and disconnect the
power cord. Then contact Samsung Customer Service Center.

‒ Continued use can result in a fire or electric shock.

• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a

serious injury.

• During a lightning or thunderstorm, power off the product and remove the power cable.

• Do not drop objects on the product or apply impact.

• Do not move the product by pulling the power cord or any cable.

• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.

• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,
matches, etc) into the product (via the vent or input/output ports, etc).

‒ Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Center.

• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the
product.

‒ Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Center.

• Do not lift or move the product by pulling the power cord or any cable.

• Do not use or keep combustible spray or an inflammable substance near the product.

• Ensure the vents are not blocked by tablecloths or curtains.

‒ An increased internal temperature may cause a fire.

7

Caution

• Leaving the screen fixed on a stationary image for an extended period of time may cause
afterimage burn-in or defective pixels.

‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the

product for an extended period of time.

• Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).

‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

• Use the product at the recommended resolution and frequency.

‒ Your eyesight may deteriorate.

• Do not hold the product upside-down or move it by holding the stand.

‒ The product may fall and become damaged or cause an injury.

• Looking at the screen too close for an extended period of time can deteriorate your eyesight.

• Do not use humidifiers or stoves around the product.

• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.

• Do not touch the screen when the product has been turned on for an extended period of time as it
will become hot.

• Store small accessories out of the reach of children.

• Exercise caution when adjusting the product angle or stand height.

‒ Your hand or finger may get stuck and injured.
‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.

• Do not place heavy objects on the product.

‒ Product failure or personal injury may result.

• When using headphones or earphones, do not turn the volume too high.

‒ Having the sound too loud may damage your hearing.

8

Chapter 02

SAMSUNG

MAGIC

Preparations

Parts

Frontal Buttons

―

The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

Key Guide

Icons Description

Open or close the onscreen display (OSD) menu, or return to the parent menu.

OSD control lock: Maintain the current settings, or lock the OSD control to
prevent unintended changes to settings. Enable: To lock the OSD control,
press the
control, press the button for more than 10 seconds.

―

If the OSD control is locked, Brightness and Contrast can be adjusted. Eye Saver

Mode is available. Information can be viewed.

The Eye Saver Mode function can be used by pressing the
(The Eye Saver Mode is available even when the OSD control is locked.)

Press to enable or disable Eye Saver Mode.

The items below are not available if the Eye Saver Mode function is enable.

• Picture Brightness, Game Mode,

• System Smart ECO Saving

Move to the upper or lower menu or adjust the value for an option on the OSD
menu.

Use this button to control the volume or the screen brightness or contrast.

Confirm a menu selection.

Pressing the button when the OSD menu is not displayed will change
the input source (Analog / HDMI / DisplayPort). If you power on the product or
change the input source by pressing the
the changed input source will appear at the top left corner of the screen.

―

This function is not available for products with an Analog interface only.

button for 10 seconds. Disable: To unlock the locked OSD

button.

Bright, Color

button, a message that shows

9

Icons Description

Reverse Side

Key Guide

Press the button to automatically adjust the screen settings.

―

Changing the resolution in Display Properties will activate the Auto Adjustment
function.

―

This function is only available in Analog mode.

Turn the screen on or off.

When a control button on the product is pressed, the Key Guide will be
displayed before the onscreen menu opens. (The guide shows the function of
the button pressed.)

To access the onscreen menu when the guide is displayed, press the
corresponding button again.

The Key Guide may vary depending on the function or product model.

Refer to the actual product.

―

The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

Port Description

Connect the power cord for your monitor to the POWER IN port on the back of
the product.

Connect to a USB device.

Connect the port of the monitor and the USB port of the computer
with the USB cable.

Connects to a PC using a DP cable.

Connects to a source device using an HDMI cable or HDMI-DVI cable.

Connect to a PC using the D-SUB cable.

Connect to an audio output device such as headphones.

10

Changing Brightness and Contrast settings

SAMSUNG

MAGIC

SAMSUNG

MAGIC

Changing the Volume setting

Adjust the Brightness and Contrast setting using the buttons in the initial screen (where no OSD
menu is displayed).

Volume

Brightness

Contrast

―

The displayed image may differ depending on the model.

Brightness

―

This menu is not available when

―

This menu is not available when Smart ECO Saving is enabled.

―

This menu is not available when Eye Saver Mode is enabled.

Contrast

―

This menu is not available when

―

This menu is not available when Game Mode is enabled.

Bright is set to Dynamic Contrast mode.

Bright is in Cinema or Dynamic Contrast mode.

100

Adjust the Volume by pressing the button when the Key Guide is displayed.

Contrast

Volume

Brightness

―

The displayed image may differ depending on the model.

―

The functions available on the monitor may vary depending on the model. Refer to the actual product.

10

11

Adjusting the Product Tilt and Height

Rotating the Monitor Screen

―

The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

S24H650GD*

-45.0° (±2.0°) ~ 45.0° (±2.0°)

S24H650FD*

-45.0° (±2.0°) ~ 45.0° (±2.0°)

S27H650FD*

-45.0° (±2.0°) ~ 45.0° (±2.0°)

-5.0° (±2.0°) ~ 24.0° (±2.0°)

-5.0° (±2.0°) ~ 24.0° (±2.0°)

-5.0° (±2.0°) ~ 24.0° (±2.0°)

0 ~ 135.0 mm (±5.0 mm)

0 ~ 135.0 mm (±5.0 mm)

0 ~ 135.0 mm (±5.0 mm)

―

You can rotate your monitor as shown below.

―

The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

1 2 3

4 5 6

• Be sure to fully extend the stand before rotating the monitor.

• If you rotate the monitor without fully extending the stand, the corner of the monitor may hit the
floor and get damaged.

• Do not rotate the monitor counterclockwise. The product may get damaged.

• The monitor tilt and height can be adjusted.

• Hold the top center of the product and adjust the height carefully.

• When adjusting the stand height, you may hear a noise. This noise is generated because the ball inside
the stand slides when the stand height is adjusted. It is a normal noise and not a product

malfunction.

12

Anti-theft Lock

―

An anti-theft lock allows you to use the product securely even in public places.

―

The locking device shape and locking method depend on the manufacturer. Refer to the user guide
provided with your anti-theft locking device for details.

To lock an anti-theft locking device:

Precautions for moving the monitor

Fix the cable of your anti-theft locking device to a heavy object such as a desk.

1

Put one end of the cable through the loop on the other end.

2

Insert the locking device into the anti-theft lock slot at the back of the product.

3

Lock the locking device.

4

‒ An anti-theft locking device can be purchased separately.
‒ Refer to the user guide provided with your anti-theft locking device for details.
‒ Anti-theft locking devices can be purchased at electronics retailers or online.

• Do not directly apply pressure on the screen.

• Do not hold the screen when moving the
monitor.

• Hold the lower corners or edges of the
monitor when moving it.

• Do not hold the product upside down only by
the stand.

•

13

Installing a Wall-mount Kit or Desktop Stand
(S24H650GD* / S27H650FD*)

1

A

B

2

43

• Notes

‒ Using a screw longer than the standard length can damage the internal components of the

product.

‒ The length of screws required for a wall mount that does not comply with the VESA standards

may vary depending on the specifications.

‒ Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit

or desktop stand using excessive force. The product may get damaged or fall and cause personal
injury. Samsung shall not be held liable for any damage or injury caused by using improper
screws or attaching the wall-mount kit or desktop stand using excessive force.

‒ Samsung shall not be held liable for any product damage or personal injury caused by using a

wall-mount kit other than the one specified or from an attempt to install the wall-mount kit on
your own.

‒ To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10

cm or farther away from the wall.
‒ Be sure to use a wall-mount kit that complies with the standards.
‒ To install the monitor using a wall mount, disconnect the stand base from the monitor.

Unit: mm (inches)

Model name VESA screw hole specs (A * B) in

millimeters

Standard Screw Quantity

Attach the wall-mount kit or desktop stand here

Bracket (sold separately)

Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding
parts on the wall-mount kit or desktop stand you want to attach.

S24H650GD* /
S27H650FD*

―

Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to
electric shock.

100.0 x 100.0 (3.9 x 3.9)

4.0 mm Φ, 0.7 pitch * 10.0 mm long

4 EA

14