Samsung LS24E390, LS22E390, LS27E390 User Manual

User manual

S22E360H

S22E390H

S24E360HL

S24E390HL

S27E360H

S27E390H

S27E360F

The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

BN46-00384A-00

BEFORE USING THE PRODUCT

PREPARATIONS

CONNECTING AND USING A SOURCE DEVICE

SCREEN SETUP

6Copyright

6Icons used in this manual

7Cleaning

8Securing the Installation Space

8Precautions for storage

9Safety Precautions

9Symbols

10Electricity and Safety

11Installation and Safety

13Operation and Safety

17Correct posture to use the product

18Checking the Contents

18 Checking the Components

19 Parts

19 Frontal Buttons

21 Reverse Side

22 Installation

22Attaching the Stand

23Removing the Stand

24Adjusting the Product Tilt

25Anti-theft Lock

26 Before Connecting

26 Pre-connection Checkpoints

26 Connecting and Using a PC

26 Connecting to a PC

28Connecting the Power

29Driver Installation

30Setting Optimum Resolution

31 Brightness

31 Configuring Brightness

Table Of Contents	2
Table Of Contents

Table Of Contents

CONFIGURING TINT 48

Contrast

Configuring Contrast

Sharpness

Configuring Sharpness

Game Mode

Configuring Game Mode

SAMSUNG MAGIC Bright

Configuring SAMSUNG MAGIC Bright

SAMSUNG MAGIC Angle

(S22E360H / S22E391H)

Configuring SAMSUNG MAGIC Angle

SAMSUNG MAGIC Upscale

Configuring SAMSUNG MAGIC Upscale

Image Size

Changing the Image Size

HDMI Black Level

Configuring the HDMI Black Level Settings

Response Time (S24E360HL /

S24E391HL / S27E 360H / S27E391H)

Configuring the Response Time

H-Position & V-Position

Configuring H-Position & V-Position

Coarse

Adjusting Coarse

Fine

Adjusting Fine

Red

Configuring Red

Green

Configuring Green

Table Of Contents	3
Table Of Contents

Table Of Contents

COORDINATING OSD

SETUP AND RESET

50 Blue

50 Configuring Blue

51 Color Tone

51 Configuring the Color Tone Settings

52 Gamma

52 Configuring Gamma

53 Language

53 Configuring Language

54 Menu H-Position & Menu V-Position

54Configuring Menu H-Position & Menu V-Position

55 Display Time

55 Configuring Display Time

56 Transparency

56 Changing Transparency

57 Reset All

57 Initializing Settings (Reset All)

58 Eco Saving

58 Configuring Eco Saving

59 Off Timer

59Configuring Off Timer

60Configuring Turn Off After

61 PC/AV Mode

61 Configuring PC/AV Mode

62 Key Repeat Time

62 Configuring Key Repeat Time

63 Source Detection

63 Configuring Source Detection

Table Of Contents	4
Table Of Contents

Table Of Contents

INFORMATION MENU AND OTHERS

INSTALLING THE

SOFTWARE

TROUBLESHOOTING GUIDE

SPECIFICATIONS

APPENDIX

64 INFORMATION

64 Displaying INFORMATION

65Configuring Brightness and Contrast in the Initial Screen

66Easy Setting Box

66Installing the Software

67Removing the Software

68Requirements Before Contacting Samsung Customer Service Center

68 Testing the Product

68 Checking the Resolution and Frequency

68 Check the following.

Q & A

73 General

75PowerSaver

76Standard Signal Mode Table

78 Contact SAMSUNG WORLD WIDE

84Responsibility for the Pay Service (Cost to Customers)

84 Not a product defect

84 A Product damage caused by customer's fault

84 Others

86 Correct Disposal

86Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

87 Terminology

INDEX

Table Of Contents	5
Table Of Contents

Before Using the Product

Copyright

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

An administration fee may be charged if either

(a) an engineer is called out at your request and there is no defect in the product (i.e. where you have failed to read this user manual).

(b) you bring the unit to a repair centre and there is no defect in the product (i.e. where you have failed to read this user manual).

The amount of such administration charge will be advised to you before any work or home visit is carried out.

Icons used in this manual

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Before Using the Product	6
Before Using the Product

Before Using the Product

Cleaning

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1. Power off the monitor and computer.

2. Disconnect the power cable from the monitor.

Hold the power cable by the plug and do not touch the cable with wet

hands. Otherwise, an electric shock may result.

3. Wipe the monitor screen using a clean, soft and dry cloth.

 Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.

Do not spray water or detergent directly on the product.

4.Wet a soft and dry cloth in water and wring thoroughly to clean the

exterior of the monitor.

5. Connect the power cable to the product after cleaning the product. 6. Power on the monitor and computer.

Before Using the Product	7
Before Using the Product

Before Using the Product

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.

The exterior may differ depending on the product.

	3.93inches (10 cm)
	3.93inches (10 cm)
3.93	3.93
inches	inches
(10 cm)	(10 cm)
	3.93
	inches
	(10 cm)

Precautions for storage

Be sure to contact Samsung Customer Service Center (page 78) if the inside of the monitor needs

cleaning. (A service fee will be charged.)

Before Using the Product	8
Before Using the Product

Before Using the Product

Safety Precautions

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been included with this product.

Symbols

		Warning	A serious or fatal injury may result if instructions are not followed.
		Warning

		Caution	Personal injury or damage to properties may result if instructions are
		Caution	not followed.
			not followed.

			Activities marked by this symbol are prohibited.
			Activities marked by this symbol are prohibited.


			Instructions marked by this symbol must be followed.

Before Using the Product	9
Before Using the Product

Before Using the Product

Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Warning

Do not use a damaged power cable or plug, or a loose power socket.

 An electric shock or fire may result.

Do not plug many products into the same power socket.

 Otherwise, the socket may overheat and cause a fire.

Do not touch the power plug with wet hands.

 Otherwise, an electric shock may result.

Insert the power plug all the way in so it is not loose.

 An unstable connection may cause a fire.

Ensure you connect the power plug to a grounded power socket (type 1 insulated devices only).

An electric shock or injury may result.

Do not bend or pull the power cable with force. Do not weigh the power cable down with a heavy object.

A damaged power cable may cause an electric shock or fire.

Do not place the power cable or product near heat sources.

An electric shock or fire may result.

Remove foreign substances such as dust around the plug pins and power socket with a dry cloth.

Otherwise, a fire may result.

Before Using the Product 10

Before Using the Product

Caution

	Do not unplug the power cable when the product is in use.
	 The product may become damaged by an electric shock.
	Do not use the power cable for products other than authorized products supplied
	by Samsung.
!	 An electric shock or fire may result.
!
	Keep the power socket where the power cable is connected unobstructed.
	 If any problem occurs in the product, unplug the power cable to completely
!	cut the power to the product.
!
	Power to the product cannot be completely cut off with the power button.
	Hold the plug when disconnecting the power cable from the power socket.

 An electric shock or fire may result.

Installation and Safety

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

 Otherwise, a fire may result.

Avoid installing the product in a narrow space with bad ventilation, such as a bookshelf or wall closet.

 Otherwise, a fire may result due to an increased internal temperature.

Keep the plastic packaging bag for the product in a place that cannot be reached by children.

!	 Children may suffocate.

Before Using the Product 11

Before Using the Product

Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).

The product may fall and break or cause a personal injury.

Using the product in an area with excess vibration may damage the product or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

An electric shock or fire may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

Otherwise, the product lifespan may be reduced, or a fire may result.

Do not install the product within the reach of young children.

 The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.

Caution

Take care not to drop the product when moving it.

 Otherwise, product failure or personal injury may result.

Do not set down the product on its front.

 The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.



The product may fall and break or cause a personal injury.

Install the product only on cabinets or shelves of the right size.

Before Using the Product 12

Before Using the Product

Put down the product carefully.

 The product may fall and break or cause a personal injury.

SAMSUNG

Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

Be sure to consult Samsung Customer Service Center (page 78) before installation if you want to install the product at such a place.

Operation and Safety

Warning

High voltage runs through the product. Do not attempt to disassemble, repair, or modify the product on your own.

An electric shock or fire may result.

Contact Samsung Customer Service Center (page 78) for repair.

Before moving the product, turn off the power switch and disconnect the power cable and all other connected cables.

Otherwise, the power cable may be damaged and a fire or electric shock may result.

If the product generates a strange noise, a burning smell, or smoke, remove the power cable immediately and contact Samsung Customer Service Center (page 78).

An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

The product may fall, and your child may become injured or seriously harmed.

If the product falls or the exterior is damaged, power off the product, remove the power cable, and contact Samsung Customer Service Center (page 78).

Otherwise, an electric shock or fire may result.

Do not put a heavy object, toy, or sweets on top of the product.

The product or heavy objects may fall as children try to reach for the toy or sweets resulting in a serious injury.

Before Using the Product 13

Before Using the Product

If there is a thunderstorm or lightning strike, turn off the power and disconnect the power cable.

!	 An electric shock or fire may result.

Do not drop objects on the product or apply impact.

 An electric shock or fire may result.

GAS

100

Do not move the product by pulling the power cable or any cable.

Otherwise, the cable may be damaged and product failure, an electric shock or fire may result.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

Sparks can cause an explosion or fire.

Do not lift or move the product by pulling the power cable or any cable.

Otherwise, the cable may be damaged and product failure, an electric shock or fire may result.

Do not use or keep combustible spray or an inflammable substance near the product.

An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.

Otherwise, a fire may result from an increased internal temperature.

Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable object (paper, match, etc.) into the vent or ports of the product.

If water or any foreign substance enters the product, be sure to power off the product, remove the power cable, and contact Samsung Customer Service Center (page 78).

Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

If water or any foreign substance enters the product, be sure to power off the product, remove the power cable, and contact Samsung Customer Service Center (page 78).

Product failure, an electric shock or fire may result.

Before Using the Product 14

Before Using the Product

Caution

-_-

Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

If you are not going to use the product for an extended period of time, activate power-saving mode or a moving-picture screen saver.

Disconnect the power cable from the power socket if you do not plan on using the product for an extended period of time (vacation, etc.).

Otherwise, a fire may result from accumulated dust, overheating, an electric shock, or electric leakage.

Use the product at the recommended resolution and frequency.

Otherwise,Your eyesight may deteriorate.

Do not put DC power adapters together.

Otherwise, a fire may result.

Remove the plastic bag from the DC power adapter before you use it.

Otherwise, a fire may result.

Do not let water enter the DC power device or get the device wet.

An electric shock or fire may result.

Avoid using the product outdoors where it can be exposed to rain or snow.

Be careful not to get the DC power adapter wet when you wash the floor.

Do not put the DC power adapter near to any heating apparatus.

 Otherwise, a fire may result.

Keep the DC power adapter in a well-ventilated area.

Looking at the screen too close for an extended period of time can deteriorate your eyesight.

Before Using the Product 15

Before Using the Product

Do not hold the monitor upside-down or move it by holding the stand.

 The product may fall and break or cause a personal injury.

Do not use humidifiers or stoves around the product.

 An electric shock or fire may result.

Rest your eyes for more than 5 minutes for every 1 hour of product use.

 Eye fatigue will be relieved.

Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

Store the small accessories used with the product out of reach of children.

!
	Exercise caution when adjusting the product angle or stand height.
	 Otherwise, children's fingers or hands may become stuck and injured.
!	 Tilting the product excessively may cause it to fall and result in personal
	injury.
	Do not place heavy objects on the product.
	 Product failure or personal injure may result.

Before Using the Product 16

Before Using the Product

Correct posture to use the product

Use the product in the correct posture as follows:



Straighten your back.

Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly downward at the screen.

Keep your eyes directly in front of the screen.

Adjust the angle so light does not reflect on the screen.

Keep your forearms perpendicular to your upper arms and level with the back of your hands.

Keep your elbows at about a right angle.

Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to the floor, and your arms lower than your heart.

Before Using the Product 17

1Preparations

1.1Checking the Contents

1.1.1 Checking the Components

 Contact the dealer from whom you purchased the product if any item is missing.

The appearance of the components and items sold separately may differ from the image shown.

Components

Quick setup guide

Warranty card

User manual (optional)

(Not available in some locations)

HDMI cable (optional)

HDMI-DVI cable (optional)

D-SUB cable (optional)

DC power adapter	DC power adapter
DC power adapter	DC power adapter		Power cable
(Integrated)	(Detachable)	(Only provided with the
(optional)	(optional)	detachable DC power
			adapter.)

Stand base

Stand neck

Components may vary depending on the country.

1 Preparations 18

1Preparations

1.2Parts

1.2.1 Frontal Buttons

The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

		Function Key Guide
MENU	GAME	SOURCE
MENU	MODE	SOURCE
		AUTO
MENU	GAME	SOURCE
MENU	MODE	SOURCE

SAMSUNG

Icons	Description

Open or close the onscreen display (OSD) menu, or return to the parent menu.

OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings.

Enable: To lock the OSD control, press and hold the [MENU] button for 10 seconds.

Disable: To unlock the OSD control, press and hold the [MENU] button for more than 10 seconds.

If the OSD control is locked,

Brightness and Contrast can be adjusted. Game Mode is available.

INFORMATION can be viewed.

Press to enable or disable Game Mode.

The items below are not available if the Game Mode function is enable.

S22E360H / S22E391H

PICTURE → Contrast, Sharpness, MAGICSAMSUNGBright, MAGICSAMSUNGAngle,

MAGICSAMSUNGUpscale

 COLOR

SETUP&RESET → Eco Saving

S24E360HL / S24E391HL / S27E360H / S27E391H

PICTURE → Contrast, Sharpness, MAGICSAMSUNGBright, MAGICSAMSUNGUpscale

COLOR

SETUP&RESET → Eco Saving

1 Preparations 19

1Preparations

Icons		Description

	Move to the upper or lower menu or adjust the value for an option on the
	OSD menu.

	Use this button to control the brightness and contrast of the screen.

	Confirm a menu selection.
	Pressing the [	] button when the OSD menu is not displayed will
	change the input source (Analog/HDMI). If you power on the product or
	change the input source by pressing the [		] button, a message that
	shows the changed input source will appear at the top left corner of the
	screen.

	Press the [AUTO] button to automatically adjust the screen settings.
AUTO	 Changing the resolution in Display Properties will activate the
	Auto Adjustment function.

Available only in Analog mode.

Turn the screen on or off.

When a control button on the product is pressed, the Function Key Guide will be displayed before the onscreen menu opens.

(The guide shows the function of the button pressed.)

To access the onscreen menu when the guide is displayed, press the corresponding button again.

Function Key Guide Function Key Guide may vary depending on the function or product model. Refer to the actual product.

The function buttons page shows if Game Mode is enabled.

[]: Off

[]: On

1 Preparations 20

1Preparations

1.2.2 Reverse Side

The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

Port				Description

				Connects to the DC power adapter.

				Connect to a source device using an HDMI cable.



				Connect to a PC using the D-SUB cable.

1 Preparations 21

2Connecting and Using a Source Device

2.1Before Connecting

2.1.1 Pre-connection Checkpoints

Before connecting a source device, read the user manual provided with it.

The number and locations of ports on source devices may differ from device to device.

Do not connect the power cable until all connections are completed. Connecting the power cable during connection may damage the product.

Check the types of ports at the back of the product you want to connect.

2.2Connecting and Using a PC

2.2.1Connecting to a PC

Select a connection method suitable for your PC.



Connecting parts may differ in different products.

The exterior may differ depending on the product.

Connection Using the D-SUB Cable (Analog Type)

Do not connect the power cable before connecting all other cables.

Ensure you connect a source device first before connecting the power cable.

RGB IN

1Connect the D-SUB cable to the [RGB IN] port on the back of the product and the RGB port on the PC.

2Connect the DC power adapter to the product and a power socket. Next, turn on the power switch

on the PC. (For details, refer to "2.2.2 Connecting the Power".)

3 Press [] to change the input source to Analog.

2 Connecting and Using a Source Device 26

2Connecting and Using a Source Device

Connection Using the HDMI Cable

Do not connect the power cable before connecting all other cables.

Ensure you connect a source device first before connecting the power cable.

HDMI IN

1Connect the HDMI cable to the [HDMI IN] port on the back of the product and the HDMI port on the PC.

2Connect the DC power adapter to the product and a power socket. Next, turn on the power switch

on the PC. (For details, refer to "2.2.2 Connecting the Power".)

3 Press [] to change the input source to HDMI.

Connection Using the HDMI-DVI Cable

Do not connect the power cable before connecting all other cables.

Ensure you connect a source device first before connecting the power cable.

HDMI IN

1Connect the HDMI-DVI cable to the [HDMI IN] port on the back of the product and the DVI port on the PC.

2Connect the DC power adapter to the product and a power socket. Next, turn on the power switch

on the PC. (For details, refer to "2.2.2 Connecting the Power".)

3 Press [] to change the input source to HDMI.

2 Connecting and Using a Source Device 27

2Connecting and Using a Source Device

2.2.2Connecting the Power



Connecting parts may differ in different products.

The exterior may differ depending on the product.

Power connection using integrated DC power adapter

Connect the power adapter to [DC14V] jack on the rear of the product. Plug in the power cable to the power socket.

DC14V

The input voltage is switched automatically.

Power connection using detachable DC power adapter

Connect the power adapter to [DC14V] jack on the rear of the product. Connect the power cable to the DC power adapter. Next, connect the DC power adapter to the product. Plug in the power cable to the power socket.

DC14V

The input voltage is switched automatically.

2 Connecting and Using a Source Device 28

2Connecting and Using a Source Device

2.2.3 Driver Installation

 You can set the optimum resolution and frequency for this product by installing the corresponding drivers.

An installation driver is contained on the CD supplied with the product.

If the file provided is faulty, visit the Samsung homepage (http://www.samsung.com/) and download the file.

1Insert the user manual CD provided with the product into the CD-ROM drive.

2Click "Windows Driver".

3Follow the instructions given on the screen to proceed with installation.

4Select your product model from the list of models.

5Go to Display Properties and check that the resolution and refresh rate are appropriate. Refer to your Windows OS manual for further details.

2 Connecting and Using a Source Device 29

2Connecting and Using a Source Device

2.2.4 Setting Optimum Resolution

An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.

Select a language on the product and change the resolution on your PC to the optimum setting.

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1Press [] to move to the language you want and press [].

2To hide the information message, press [MENU] or [].

 If the optimum resolution is not selected, the message will appear up to three times for a specified time even when the product is turned off and on again.

The optimum resolution can also be selected in Control Panel on your PC.

2 Connecting and Using a Source Device 30

+ 60 hidden pages