• Check to see if there is a burnt or damaged cable.
• Check to see if there is a disconnected or loose cable connection.
• Check to see if the cables are connected according to the connection diagram.
Check the power input to the Main Board.2.
4. Troubleshooting
14p cable
Power Assy
Speaker
Main Assy (CN202 / 204)
1B5V2SW_PW
3B5V4A5V
5GND6GND
7B12VS8GND
9B12VS 10 SW_INV
11B13V12NC
13B13V14DMM
LVDS Cable
Main Assy
Speaker
Power Assy (CMN801)
1B5V2SW_PW
3B5V4A5V
5GND6GND
7B12VS8GND
9B12VS 10 SW_INV
11B13V12NC
13B13V14DMM
14p cable
Main Assy
LVDS Cable
Speaker
Main Assy (CN201 / 203)
1B5V2SW_PW
3B5V4A5V
5GND6GND
7B12VS8GND
9B12VS 10 SW_INV
11B13V12NC
13B13V14DMM
Power Assy
T-CON
Speaker
Power Assy (CMN801)
1B5V2SW_PW
3B5V4A5V
5GND6GND
7B12VS8GND
9B12VS 10 SW_INV
11B13V12NC
13B13V14DMM
4-1
4-2
4. Troubleshooting
4-1-2. How to check fault symptom
No Power
The LEDs on the front panel do not work when connecting the power cord. -
Symptom
Major
checkpoints
The SMPS relay does not work when connecting the power cord. -
The units appears to be dead. -
The IP relay or the LEDs on the front panel does not work when connecting the power cord if the
cables are improperly connected or the Main Board or SMPS is not functioning.
In this case, check the following:
Check the internal cable connection status inside the unit. -
Check the fuses of each part. -
Check the output voltage of SMPS. -
Replace the Main Board. -
Power indicator LED on?
Yes
Check the 14P power cable
Yes
No
Check an AC power connection.
No
Change 14p power cable or SMPS.
Diagnostics
Check ‘Stand-By 5V’ DC5V appear at
BD207(middle)/BD214(small)?
Yes
Check ‘Power input of Main Assy’ ?
DC B13V, B5V appear at BD209(M)/BD221(S)
(B13V), BD208, BD213(M)/BD210, 212(S)
Yes
Check ‘Power of main IC(B1.1V)’
Check ‘Power of DDR IC(B1.9V)’
appear at L201 (B1.1V)
BD1012 (B1.9V) ?
Yes
Check ‘Power of LVDS (13V)’ appear at
LVDS connector Pin #1~5 of T-con b’d?
Yes
Does proper DC B13V appear at F1 of
T-con b’d?
Yes
(B5V)?
No
No
No
No
No
Change SMPS.
Change the Main Assy.
Change the LVDS cable.
Change the T-con b’d.
Please, Contact tech support.
CautionMake sure to disconnect the power before working on the IP board.
4-3
4. Troubleshooting
Location (Main) - TOP
Location (Main) - T-CON
4-4
4. Troubleshooting
No video_HDMI1, 2 - Digital signal
SymptomAudio is normal but no picture is displayed on the screen. -
Major
checkpoints
Check the HDMI source. -
Check the HDMI switch, Check the Chelsea. -
This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. -