The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
Table of contents
Before Using the Product
Safety Precautions 4
Electricity and Safety 4
Installation 5
Operation 6
Cleaning 7
Correct posture to use the product 8
Preparations
Installation 9
Attaching the Stand 9
Precautions for moving the product 10
Checking the space around the product 10
Adjusting the Product Tilt 11
Anti-theft Lock 11
Wall Mount Kit Specifications (VESA) 12
Control Panel 13
Direct Key Guide 14
Connecting and Using a Source Device
Read below before connecting the product. 15
Ports 15
Connecting and Using a PC 16
Connection Using the D-SUB Cable (Analogue
Type) 16
Connection Using the HDMI Cable 16
Connection Using an HDMI-DVI Cable 16
Connecting the Power 16
Tidying Up the Connected Cables 17
Setting Optimum Resolution 17
Menu
Picture 18
OnScreen Display 22
System 23
Support 25
Installing the Software
Easy Setting Box 26
Restrictions and Problems with the Installation 26
System Requirements 26
Driver Installation 26
2
Table of contents
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre 27
Product diagnosis (Screen issue) 27
Checking the Resolution and Frequency 27
Check the following. 27
Q & A 29
Specifications
General 30
Standard Signal Mode Table 31
Appendix
Responsibility for the Pay Service (Cost to
Customers) 33
Not a product defect 33
A Product damage caused by customer's fault 33
Others 33
FreeSync 34
3
Chapter 01
Before Using the Product
Safety Precautions
Warning
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high
voltage is present inside. It is
dangerous to make any kind of
contact with any internal part of this
product.
This symbol indicates that this
product has included important
literature concerning operation and
maintenance.
Class II product: This symbol indicates
that a safety connection to electrical
earth (ground) is not required. If this
symbol is not present on a product
with a mains lead, the product
MUST have a reliable connection to
protective earth (ground).
A serious or fatal injury may result if instructions are not followed.
Personal injury or damage to properties may result if instructions are
not followed.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
AC voltage: Rated voltage marked
with this symbol is AC voltage.
DC voltage: Rated voltage marked
with this symbol is DC voltage.
Caution. Consult instructions for use:
This symbol instructs the user to
consult the user manual for further
safety related information.
Electricity and Safety
Warning
• Do not use a damaged power cord or plug, or a loose power socket.
• Do not use multiple products with a single power socket.
• Do not touch the power plug with wet hands.
• Insert the power plug all the way in so it is not loose.
• Connect the power plug to a grounded power socket (type 1 insulated devices only).
• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy
object.
• Do not place the power cord or product near heat sources.
• Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution
• Do not disconnect the power cord while the product is being used.
• Only use the power cord provided with your product by Samsung. Do not use the power cord with
other products.
• Keep the power socket where the power cord is connected unobstructed.
‒ The power cord must be disconnected to cut off power to the product when an issue occurs.
• Hold the plug when disconnecting the power cord from the power socket.
4
Installation
Warning
• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT
INSTALL THE PRODUCT NEAR HEAT SOURCES.
• Keep the plastic packaging out of the reach of children.
‒ Children may suffocate.
• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)
‒ The product may fall and become damaged and/or cause an injury.
‒ Using the product in an area with excess vibration may damage the product or cause a fire.
• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or
smoke.
• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
‒ The product lifespan may be reduced or a fire may result.
• Do not install the product within the reach of young children.
‒ The product may fall and injure children.
• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil
pollution. And do not install or use the product in the kitchen or near the kitchen stove.
Caution
• Do not drop the product while moving.
• Do not set down the product on its front.
• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of
the product is not protruding.
‒ The product may fall and become damaged and/or cause an injury.
‒ Install the product only on cabinets or shelves of the right size.
• Set down the product gently.
‒ Product failure or personal injury may result.
• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical
substances, extreme temperatures or a significant presence of moisture, or a place where
the product will operate continuously for an extended period of time) may seriously affect its
performance.
‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a
place.
• Before assembling the product, place the product down on a flat and stable surface so that the
screen is facing downwards.
5
Operation
Warning
• There is a high voltage inside the product. Never disassemble, repair or modify the product
yourself.
‒ Contact Samsung Customer Service Centre for repairs.
• To move the product, first disconnect all the cables from it, including the power cable.
• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord
immediately and contact Samsung Customer Service Centre.
• Do not let children hang from the product or climb on top of it.
‒ Children may become injured or seriously harmed.
• If the product is dropped or the outer case is damaged, turn off the power and disconnect the
power cord. Then contact Samsung Customer Service Centre.
‒ Continued use can result in a fire or electric shock.
• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a
serious injury.
• During a lightning or thunderstorm, power off the product and remove the power cable.
• Do not drop objects on the product or apply impact.
• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,
matches, etc) into the product (via the vent or input/output ports, etc).
‒ Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Centre.
• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the
product.
‒ Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Centre.
• Do not move the product by pulling the power cord or any cable.
• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.
• Do not lift or move the product by pulling the power cord or any cable.
• Do not use or keep combustible spray or an inflammable substance near the product.
• Ensure the vents are not blocked by tablecloths or curtains.
‒ An increased internal temperature may cause a fire.
6
Caution
• Leaving the screen fixed on a stationary image for an extended period of time may cause
afterimage burn-in or defective pixels.
‒ Set the screen to power-saving mode or moving-picture screen saver when not using the
product for an extended period of time.
• Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).
‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
• Use the product at the recommended resolution and frequency.
‒ Your eyesight may deteriorate.
• Do not hold the product upside-down or move it by holding the stand.
‒ The product may fall and become damaged or cause an injury.
• Looking at the screen too close for an extended period of time can deteriorate your eyesight.
• Do not use humidifiers or stoves around the product.
• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.
• Do not touch the screen when the product has been turned on for an extended period of time as it
will become hot.
• Store small accessories out of the reach of children.
• Exercise caution when adjusting the product angle or stand height.
‒ Your hand or finger may get stuck and injured.
‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.
• Do not place heavy objects on the product.
‒ Product failure or personal injury may result.
Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used
nearby.
―
Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product
(Service fee will be charged.)
Do not press the product screen with hands or other objects. There is a risk of damaging the screen.
―
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
Power off the product and PC.
1
Disconnect the power cord from the product.
2
―
Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric
shock may result.
Wipe the product with a clean, soft and dry cloth.
3
Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product
clean.
‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product.
‒ Do not spray water or detergent directly on the product.
Connect the power cord to the product when cleaning is finished.
4
Power on the product and PC.
5
7
Correct posture to use the product
Use the product in the correct posture as follows:
• Straighten your back.
• Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at
the screen.
• Keep your eyes directly in front of the screen.
• Adjust the angle so light does not reflect on the screen.
• Keep your forearms perpendicular to your upper arms and level with the back of your hands.
• Keep your elbows at about a right angle.
• Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels
attached to the floor, and your arms lower than your heart.
• Do the Eye excercises or blink frequently, then eye fatigue will be relieved.
8
Chapter 02
Preparations
Installation
Attaching the Stand
―
Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
―
Disassembly is the reverse order of assembly.
1
12
x 2
3
3
Place a soft cloth over the table to protect the product and place the product onto the
cloth so that the front of the product is facing downwards. Push the assembled stand
into the main body in the direction of the arrow as shown in the figure. Tightly fasten the
connecting screw at the bottom of the main body.
Put the stand base onto the stand neck as the direction
shown in the figure. Check that the stand neck is firmly
connected.
4
4
Stand assembly is complete.
Tightly fasten the connecting screw at the bottom of
the stand base.
9
Precautions for moving the product
Checking the space around the product
Make sure to have enough space for ventilation when placing the product. An internal temperature rise
may cause fire and damage the product. Maintain enough space around the product as shown in the
diagram when installing the product.
―
The exterior may differ depending on the product.
10 cm10 cm
• Hold the lower corners or edges of the
product when moving it.
• Do not hold the product upside down only by
the stand.
• Do not directly apply pressure on the screen.
• Do not hold the screen when moving the
product.
• Do not press down on the product. There is a
risk of damaging the product.
10 cm
10 cm
10 cm
10
Adjusting the Product Tilt
Anti-theft Lock
―
The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
-2.0° (±2.0°) ~ +20.0° (±2.0°)
• The product tilt can be adjusted.
• Hold the lower part of the product and adjust the tilt carefully.
―
An anti-theft lock allows you to use the product securely even in public places.
―
The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided
with your anti-theft locking device for details.
To lock an anti-theft locking device:
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
1
Put one end of the cable through the loop on the other end.
2
Insert the locking device into the anti-theft lock slot at the back of the product.
3
Lock the locking device.
4
‒ An anti-theft locking device can be purchased separately.
‒ Refer to the manuals provided with your anti-theft locking device for details.
‒ Anti-theft locking devices can be purchased at electronics retailers or online.
11
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