Samsung Electronics reserve the right without prior notice to
revise information in this publication for any re a s o n .
SAMSUNG ELECTRONICS CO. LT D
Publication Information
Samsung Electronics also reserve the right without prior notice
to make changes in design or components of equipment as
engineering and manufacturing may warrant.
Copyright 1995
Samsung Electronics Co. Ltd
All rights reserved. No part of this manual may be re p ro d u c e d
in any form or by any means - graphic, electronic or mechanical,
including re c o rding, taping, photocopying or information
retrieval system - without express written permission of the
publisher of this material.
DCS telephones are called "keysets". They contain buttons or "ke y s "
that are used to access or activate the many features of your off i c e
phone system. The keys with paper designation strips are
p rogrammable keys. This means they can be programmed for a
specific function on your keyset and that same button can be
something diff e rent on another keyset. See the system manager to get
your most frequently used features assigned to your pro g r a m m a b l e
keys. When changes are made, be sure that your programmable keys
a re relabeled pro p e r l y.
Lines from the telephone company are "C.O. lines". Calls on these lines
a re re f e r red to as "outside calls". Your system can have individual C.O.
line keys or lines may be assigned to groups. When they are in a
g roup, you access a line by dialing an access code or pressing a r o u t e
button. For example: dial 9 or press the L O C A L key to get a local
outside line. If Least Cost Routing is used, pressing the L C R key will
automatically select a pre p rogrammed C.O. line according to what
digits are dialed. Each line in the system is numbered, beginning with
701, then 702, 703, etc.
D i rect Station Selection (DSS) keys are programmed to ring specific
stations. You can press a DSS key instead of dialing the extension
n u m b e r. A DSS key will light red when that station is busy (Busy
Lamp Indication).
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DCS provides distinctive ring patterns to your keyset:
• Outside calls have a single ring tone re p e a t e d .
• Internal calls have a double ring tone re p e a t e d .
• Door phone calls and alarm/appointment reminders have a short
ring tone repeated very quickly.
CALL INDICATIONS
The keys on your phone have light emitting diodes (LEDs). Some of
these are tri-coloured LEDs that light green, red or amber (green and
red together). Some of the keys can only light re d .
I n t e rcom calls, also called internal calls, always appear on your C A L L
buttons. They will always light green. You can have up to eight C A L L
buttons, but two are re c o m m e n d e d .
Outside calls appear on individual line keys if they are assigned. When
an individual line is not assigned to its own key, it will appear on a
CALL button. Your outside calls will light green on your keyset and
red on other keysets.
You never lose sight of your calls while they are on hold. They stay
right where you put them and are identified with a green flashing
l i g h t .
Some simple rules to re m e m b e r :
• Any steady LED indicates the line or feature is in use.
• A fast flashing green LED indicates a new call ringing in.
• A slow flashing green or red LED indicates a call is on hold.
• A slow flashing amber LED indicates a recall to your keyset.
SPEAKERPHONE
P ressing the ANS/RLS key will answer or release a call on the speaker
phone. Switching from the handset to the speakerphone is easy. Pre s s
the SPK key and hang up the handset.
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VOLUME CONTROLS
DCS keysets use the UP & DOWN keys to adjust the ringer volume
while the keyset is ringing, the speaker volume while the
speakerphone is in use and the handset volume while you are
listening. These three levels will be stored in memory until changed. If
b a c k a g round music is turned on at your keyset, the volume keys will
also control the level of music. The volume of pages heard through the
speaker of keyset can be adjusted during a page announcement by
using the volume keys. There are 16 levels for each volume setting. The
volume of off-hook ring is controlled by a user - p rogrammable setting.
SYSTEM TONES
The system provides several tones to assist you. Some of these tones
a re already familiar to you.
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LCD 24B KEYSET LAYOUT
LABELING PROGRAMMABLE KEYS
Insert the end of a paper clip into the notch of the clear cover.
Push the cover sideways. Lift the cover and remove the designation
strip. Label the designation strip. Replace the strip and cover.
32 CHARACTER DISPLAY
lines with 16 character each.
TRANSFER KEY
HOLD KEY
ANSWER/RELEASE KEY
SOFTKEYS Used
to activate feature
via the display. 40
DIRECTORY TRAY
PULLOUT
S C R O L LK E Y Used to scroll
through displays.
16 PROGRAMMABLE KEYS
WITH TRI-COLORED LIGHTS
Used for CALL buttons,
intercom calls and many other
system features.
VOLUME CONTROL KEYS
Used to set independent levels
for handset, speaker, background
music, ring and page volumes.
LAST NUMBER REDIAL KEY
MEMORY(SPEED DIAL) KEY
DO NOT DISTURB KEY
SPEAKER KEYUsed to switch
call to speakerphone.
8 PROGRAMMABLE KEYS
WITH RED LIGHTS Used to
call stations directly, for OneTouch dialling and many other
system features.
TRUNK FLASH KEY
M I C R O P H O N E
For handsfree operation.
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LCD 12B KEYSET LAYOUT
LABELING PROGRAMMABLE KEYS
Insert the end of a paper clip into the notch of the clear cover.
Push the cover sideways. Lift the cover and remove the designation
strip. Label the designation strip. Replace the strip and cover.
32 CHARACTER DISPLAY
lines with 16 character each.
TRANSFER KEY
HOLD KEY
ANSWER/RELEASE KEY
SOFTKEYS Used
to activate feature
via the display.
DIRECTORY TRAY
PULLOUT
S C R O L LK E Y Used to
scroll through displays.
8 PROGRAMMABLE KEYS
WITH TRI-COLORED LIGHTS
Used for CALL buttons,
intercom calls and many other
system features.
VOLUME CONTROL KEYS
Used to set independent levels
for handset, speaker, background
music, ring and page volumes.
LAST NUMBER REDIAL KEY
MEMORY(SPEED DIAL) KEY
DO NOT DISTURB KEY
SPEAKER KEYUsed to switch
call to speakerphone.
4 PROGRAMMABLE KEYS
WITH RED LIGHTS Used to
call stations directly, for OneTouch dialling and many other
system features.
TRUNK FLASH KEY
M I C R O P H O N E
For handsfree operation.
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STD 24B KEYSET LAYOUT
LABELING PROGRAMMABLE KEYS
Insert the end of a paper clip into the notch of the clear cover.
Push the cover sideways. Lift the cover and remove the designation
strip. Label the designation strip. Replace the strip and cover.
16 PROGRAMMABLE KEYS
WITH TRI-COLORED LIGHTS
Used for CALLbuttons,
intercom calls and many other
system features.
VOLUME CONTROL KEYS
Used to set independent levels
for handset, speaker, background
music, ring and page volumes.
LAST NUMBER REDIAL KEY
MEMORY(SPEED DIAL) KEY
TRANSFER KEY
HOLD KEY
ANSWER/RELEASE KEY
7
PULLOUT
DIRECTORY TRAY
DO NOT DISTURB KEY
SPEAKER KEY Used to switch
call to speakerphone.
8 PROGRAMMABLE KEYS
WITH RED LIGHTS Used to
call stations directly, for OneTouch dialling and many other
system features.
TRUNK FLASH KEY
M I C R O P H O N EFor
handsfree operation.
≈∞∆˘ 99.1.20 2:58 PM ∆‰¿Ã¡ˆ8
STD 12B KEYSET LAYOUT
LABELING PROGRAMMABLE KEYS
Insert the end of a paper clip into the notch of the clear cover.
Push the cover sideways. Lift the cover and remove the designation
strip. Label the designation strip. Replace the strip and cover.
8 PROGRAMMABLE KEYS
WITH TRI-COLORED LIGHTS
Used for CALL buttons,
intercom calls and many other
system features.
VOLUME CONTROL KEYS
Used to set independent levels
for handset, speaker, background
music, ring and page volumes.
LAST NUMBER REDIAL KEY
MEMORY(SPEED DIAL) KEY
TRANSFER KEY
HOLD KEY
ANSWER/RELEASE KEY
DO NOT DISTURB KEY
SPEAKER KEY Used to switch
call to speakerphone.
TRUNK FLASH KEY
4 PROGRAMMABLE KEYS
WITH RED LIGHTSUsed to
call stations directly, for OneTouch dialling and many other
system features.
PULLOUT DIRECTORY TRAY
M I C R O P H O N EF o r
handsfree operation.
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6B BASIC/ENHANCED KEYSET LAYOUT
LABELING PROGRAMMABLE KEYS
Insert the end of a paper clip into the notch of the clear cover.
Push the cover sideways. Lift the cover and remove the designation
strip. Label the designation strip. Replace the strip and cover.
PULLOUT
DIRECTORY TRAY
6 PROGRAMMABLE KEYS
WITH RED-COLORED LIGHTS
Used for CALL
buttons, intercom calls and
many other system features.
VOLUME CONTROL KEYS
Used to set independent levels
for handset, speaker, background
music, ring and page volumes.
TRANSFER KEY
TRUNK FLASH KEY
ON-HOOK KEY for the Basic Keyset
SPEAKER KEY for the Enhanced Keyset
HOLD KEY
MICOROPHONE for
handfree operation.
(Available only in the Enhanced Keyset)
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ADD-ON MODULE(AOM) LAYOUT
FLEXIBLE FEATURE
CONTRL KEY
RED LED INDICATOR
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OUTSIDE CALLS
MAKING AN OUTSIDE CALL
• Lift the handset and press an idle outside line button, line gro u p
button or dial a line access code to receive dial tone - OR - to use
the speakerphone, press an idle outside line button, line gro u p
button or dial a line access code to receive dial tone through the
speaker - OR - p ress S P K, receive intercom dial tone and dial a line
access code.
• Dial the telephone number
• Finish the call by placing the handset or pressing the A N S / R L Sk e y.
N O T E : You will receive No More Calls tone when you attempt to
make a call and there is no key available for that line.
• If Least Cost Routing is enabled on your phone system, this button
may be labeled LCR or accessed by dialing an access code.
• If your system is programmed to re q u i re an authorization code
b e f o re making a call, dial ✽ plus a valid code before selecting a C.O.
l i n e .
• If your system is programmed to re q u i re an account code before
making a call, press ACCT button or dial 47 plus a valid account
code. Press the ACCT button again and then select a C.O line.
For more information on authorization and account codes, see your
system administrator.
N O T E : If the Hot Keypad feature has been turned off, you must first
lift the handset or press SPK b e f o re dialing.
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ANSWERING AN OUTSIDE CALL
• Lift handset and you are automatically connected to the ringing call.
See Ring Pre f e re n c e under Customizing Your Keyset - OR - p ress the
A N S / R L S key to automatically answer on the speakerphone.
N O T E : If a call is flashing at your keyset but not ringing, you must
p ress the flashing button to answer.
UNIVERSAL ANSWER DEVICE
Outside lines can ring over the paging system or to a loud ringer. To
answer calls ringing in night service to this device, dial 67 or press the
UA k e y. This device can operate in the Day or Night mode.
N O T E : If the Hot Keypad feature has been turned off, you must first
lift the handset or press SPK b e f o re dialing.
RECALL DIAL TONE
P ress the NEW button to disconnect your existing call, wait for dial
tone and then make a new call on the same line.
N O T E : If this button does not appear on your keyset, the FLASH k e y
may be programmed to recall dial tone.
SENDING A FLASH
While on an outside call, press the FLASH key to send a flash to the
telephone company. This is re q u i red for some custom calling feature s
or CENTREX use.
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BUSY LINE QUEUING WITH CALL-BACK
If you receive a busy signal when you are selecting an outside line, this
means that the line or group of lines is busy.
• P ress the CALLBACK key or dial 4 4. You will hear confirmation
t o n e .
• When the line becomes free the system will call you back.
• Lift the handset or press A N S / R L S key to answer, wait for dial tone
and dial the telephone number or speed dial number again.
N O T E S :1. A callback will be canceled if not answered within 30
seconds. If you have set a call back, you CBK key will
l i g h t .
2. If the Hot Keypad feature has been turned off, you must
first lift the handset or press SPK b e f o re dialing.
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