Samsung LC49J890DKUXEN User Manual

User Manual

C49J890DK*

The color and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

© Samsung Electronics

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Trademarks other than that of Samsung Electronics are owned by their respective owners.

(For India Only)

This product is RoHS compliant.

For more information on safe disposal and recycling visit our
website www.samsung.com/in or contact our Helpline numbers­1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)

Table of contents

Before Using the Product

Securing the Installation Space 4

Precautions for storage 4

Safety Precautions 4

Cleaning 5
Electricity and Safety 5
Installation 6
Operation 7

Preparations

Parts 9

Control Panel 9
Direct Key guide 10
Function Key Guide 11
Changing Brightness, Contrast and Eye Saver Mode

settings 13
Changing the Volume setting 13
Types of Ports 14
Upgrading the Software via USB 15
Adjusting the Product Tilt and Height 17
Anti-theft Lock 18

Connecting and Using a Source Device

Read below before installing the monitor. 23

Connecting and Using a PC 23

Connection Using the HDMI Cable 23
Connection Using the DP Cable 24
Connection Using the USB Type-C Cable 24
Connecting to Headphones 24

Connecting the Product to a PC as a USB HUB 25

Connecting a PC to the Product 25
Utilizing the Product as a USB HUB 25

Connecting the Power 26

Tidying Up the Connected Cables 27

Correct posture to use the product 28

Driver Installation 28

Setting Optimum Resolution 28

Picture

SAMSUNG MAGIC Bright 29

Brightness 30

Contrast 30

Sharpness 30

Color 30

SAMSUNG MAGIC Upscale 31

HDMI Black Level 31

Eye Saver Mode 31

Picture Size 32

Screen Adjustment 32

Calibration Report 32

Installation 19

Attaching the Stand (Type one) 19
Attaching the Stand (Type two) 20
Removing the Stand (For Attaching the BRACKET

WALL) 21
Attaching the BRACKET WALL 22

2

Table of contents

PIP/PBP

PIP/PBP Mode 33

Size 34

Aspect Ratio 34

Position 34

Sound Source 34

Source 35

Switch USB 35

Picture Size 36

Contrast 37

OnScreen Display

Transparency 38

Position 38

Language 38

Display Time 38

System

USB SOURCE Setup 39

DisplayPort Ver. 39

HDMI Mode 39

Smart ECO Saving 40

Off Timer Plus 40

PC/AV Mode 40

Source Detection 41

Key Repeat Time 41

Power LED On 41

Reset All 41

Information 41

Installing the Software

Easy Setting Box 42

Restrictions and Problems with the Installation 42
System Requirements 42

Troubleshooting Guide

Requirements Before Contacting Samsung Customer
Service Center 43

Testing the Product 43
Checking the Resolution and Frequency 43
Check the following. 43

Q & A 45

Specifications

General 46

Standard Signal Mode Table 47

Appendix

Responsibility for the Pay Service (Cost to
Customers) 49

Not a product defect 49
A Product damage caused by customer's fault 49
Others 49

Extended warranty 50

3

Chapter 01

Before Using the Product

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and
damage the product. Be sure to allow the amount of space as shown below or greater when installing
the product.

―

The exterior may differ depending on the product.

10 cm

10 cm 10 cm

Precautions for storage

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used
nearby.

―

Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product
(Service fee will be charged.)

Do not press the monitor screen with hands or other objects. There is a risk of damaging the screen.

10 cm

10 cm

Safety Precautions

Warning

Caution

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are
not followed.

4

Cleaning

―

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

―

Take the following steps when cleaning.

Power off the product and computer.

1

Disconnect the power cord from the product.

2

―

Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric
shock may result.

Wipe the monitor with a clean, soft and dry cloth.

3

‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.
‒ Do not spray water or detergent directly on the product.

Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.

4

Connect the power cord to the product when cleaning is finished.

5

Power on the product and computer.

6

Electricity and Safety

Warning

• Do not use a damaged power cord or plug, or a loose power socket.

• Do not use multiple products with a single power socket.

• Do not touch the power plug with wet hands.

• Insert the power plug all the way in so it is not loose.

• Connect the power plug to a grounded power socket (type 1 insulated devices only).

• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy
object.

• Do not place the power cord or product near heat sources.

• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

• Do not disconnect the power cord while the product is being used.

• Only use the power cord provided with your product by Samsung. Do not use the power cord with
other products.

• Keep the power socket where the power cord is connected unobstructed.

‒ The power cord must be disconnected to cut off power to the product when an issue occurs.

• Hold the plug when disconnecting the power cord from the power socket.

5

Installation

Warning

• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT
INSTALL THE PRODUCT NEAR HEAT SOURCES.

• Do not install the product in poorly ventilated spaces such as a bookcase or closet.

• Install the product at least 10 cm away from the wall to allow ventilation.

• Keep the plastic packaging out of the reach of children.

‒ Children may suffocate.

• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)

‒ The product may fall and become damaged and/or cause an injury.
‒ Using the product in an area with excess vibration may damage the product or cause a fire.

• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or
smoke.

• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

‒ The product lifespan may be reduced or a fire may result.

• Do not install the product within the reach of young children.

‒ The product may fall and injure children.

• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil
pollution. And do not install or use the product in the kitchen or near the kitchen stove.

Caution

• Do not drop the product while moving.

• Do not set down the product on its front.

• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of
the product is not protruding.

‒ The product may fall and become damaged and/or cause an injury.
‒ Install the product only on cabinets or shelves of the right size.

• Set down the product gently.

‒ Product failure or personal injury may result.

• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical
substances, extreme temperatures or a significant presence of moisture, or a place where
the product will operate continuously for an extended period of time) may seriously affect its
performance.

‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a

place.

6

Operation

Warning

• There is a high voltage inside the product. Never disassemble, repair or modify the product
yourself.

‒ Contact Samsung Customer Service Center for repairs.

• To move the product, first disconnect all the cables from it, including the power cable.

• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord
immediately and contact Samsung Customer Service Center.

• Do not let children hang from the product or climb on top of it.

‒ Children may become injured or seriously harmed.

• If the product is dropped or the outer case is damaged, turn off the power and disconnect the
power cord. Then contact Samsung Customer Service Center.

‒ Continued use can result in a fire or electric shock.

• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a

serious injury.

• During a lightning or thunderstorm, power off the product and remove the power cable.

• Do not drop objects on the product or apply impact.

• Do not move the product by pulling the power cord or any cable.

• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.

• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,
matches, etc) into the product (via the vent or input/output ports, etc).

‒ Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Center.

• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the
product.

‒ Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Center.

• Do not lift or move the product by pulling the power cord or any cable.

• Do not use or keep combustible spray or an inflammable substance near the product.

• Ensure the vents are not blocked by tablecloths or curtains.

‒ An increased internal temperature may cause a fire.

7

Caution

• Leaving the screen fixed on a stationary image for an extended period of time may cause
afterimage burn-in or defective pixels.

‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the

product for an extended period of time.

• Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).

‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

• Use the product at the recommended resolution and frequency.

‒ Your eyesight may deteriorate.

• Do not hold the product upside-down or move it by holding the stand.

‒ The product may fall and become damaged or cause an injury.

• Looking at the screen too close for an extended period of time can deteriorate your eyesight.

• Do not use humidifiers or stoves around the product.

• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.

• Do not touch the screen when the product has been turned on for an extended period of time as it
will become hot.

• Store small accessories out of the reach of children.

• Exercise caution when adjusting the product angle or stand height.

‒ Your hand or finger may get stuck and injured.
‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.

• Do not place heavy objects on the product.

‒ Product failure or personal injury may result.

• When using headphones or earphones, do not turn the volume too high.

‒ Having the sound too loud may damage your hearing.

• Do not drop the product while moving.

‒ Product failure or personal injury may result.

8

Chapter 02

Preparations

Parts

Control Panel

―

The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

Power LED

Return

Function Key Guide

DOWN(FRONT)

LEFT

PRESS(ENTER)

Shortcut Key

PBP/PIPSource Switch USB

RIGHT

Icons Description

• Shortcut Key for Switching to a Source
This button is a shortcut for switching to a different source.

‒ When PIP/PBP is On, only the source of the main screen can be switched.

• Shortcut Key for PIP/PBP On-Off
This button is a shortcut for the PIP/PBP On-Off function.

Shortcut Key

JOG Button

‒ If there is no source for monitor, this button is disabled. The PIP/PBP On-

Off item is also disabled and appears dimmed in OSD.

• Shortcut Key for Switching USB
This button is a shortcut for switching a USB device to a different input

source.

‒ The button is enabled only when PIP/PBP is On.

If you press this button when PIP/PBP is Off, the message Only applied

while PIP or PBP mode. appears and nothing happens. Synchronously,

The Switch USB item in OSD is also disabled and appears dimmed.

‒ If you press this button when PIP/PBP is On but there is no input source,

nothing happens.

Multi directional button that helps navigate.

―

The JOG button is located at the bottom right side of the screen and has 5
directions of UP, DOWN, LEFT, RIGHT, and PRESS (ENTER).

PBP/PIPSource Switch USB

UP(REAR)

JOG Button

9

Icons Description

This LED is power status indicator and works as

• Power On (Power button): Off

• Power saving mode: Blinking

Power LED

Function Key Guide

• Power Off (Power button): On

―

The power Indicator operation can be swapped by changing in the menu. (System

→ Power LED On) Actual models because of functional variation maybe haven’t

this function.

Press the JOG button when the screen is turned on. The Function Key Guide will
appear. To access the onscreen menu when the guide is displayed, press the
corresponding direction button again.

―

Function Key Guide may vary depending on the function or product model. Please
refer to the actual product.

Direct Key guide

―

The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned
on, the computer resolution changes, or the input source changes.

―

The function buttons page shows if Eye Saver Mode is enabled.

: On

: Off

Eye Saver Mode

Volume

Features

Eye Saver Mode Off

• / : Adjust Brightness, Contrast, Eye Saver Mode.

• : Adjust Volume.

• : Display Function Key Guide.

10

Function Key Guide

―

To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again.

UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.

PRESS(ENTER): The selected item will be applied.

Return

Icons Description

Selects to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has
been changed.

Selects by moving the JOG button in the function key guide screen.
The OSD (On Screen Display) of your Monitor’s feature appears.

OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings.

Enable/Disable: To lock/unlock the OSD control, press the LEFT button for 10 seconds when the main menu displayed.

―

If the OSD control is locked, Brightness and Contrast can be adjusted. PIP/PBP is available.

Eye Saver Mode is available. Information can be viewed.

Selects by moving the JOG button in the function key guide screen.

Press the button when configuring settings for the PIP/PBP function is required.

Selects to turn the Monitor off by moving the JOG button in the function key guide screen.

―

Actual models because of functional variation, Function key guide options will be different.

11

When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for
control source and power could be used as below.

JOG Button Power saving/Non-signal mode

UP

Down

Source Change

PRESS(ENTER) for 2 seconds

When the monitor displays the Main menu the JOG Button could be used as below.

Power Off

JOG Button Action

UP/DOWN

LEFT

RIGHT

PRESS(ENTER)

Move the option

Exit the Main menu.

Close Sublist without saving value.

Value decreases in the slider.

Move to next depth.

Value increases in the slider.

Move to next depth.

Save the value and close Sublist.

12

Changing Brightness, Contrast and Eye Saver Mode

SAMSUNG

MAGIC

Changing the Volume setting

settings

You can adjust Brightness, Contrast or Eye Saver Mode by moving the JOG button up or down, if no
OSD menu is displayed.

Contrast

Eye Saver Mode

Brightness

―

The displayed image may differ depending on the model.

Eye Saver Mode

―

Not available when PIP/PBP Mode is set to On.

Brightness

―

This menu is not available when

―

This menu is not available when Eye Saver Mode is enabled.

Contrast

―

This menu is not available when

―

This menu is not available when PIP/PBP Mode is set to On and the Size is set to

Smart ECO Saving is enabled.

Bright is set to Cinema mode.

Off

(PBP Mode).

You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed.

Volume

Mute

―

The displayed image may differ depending on the model.

―

If the audio quality of a connected input device is poor, the Auto Mute function on the product may mute
the sound or cause choppy audio when applying the headphones or speakers. Set the input volume for the
input device to at least 20% and control the volume using the volume control (JOG button LEFT/RIGHT) on
the product.

―

What is Auto Mute?
The function mutes the audio to improve sound effect when there is sound noise or when the input

signal is weak, usually due to a problem with the volume of an input device.

―

To activate the Mute function, access the Volume control screen, then use the JOG button to move the
focus down. To deactivate the Mute function, access the Volume control screen, then increase or decrease
the Volume.

50

13

Types of Ports

―

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

POWER IN

Port Description

Connect the power cord for your monitor to the POWER IN port on the
back of the product.

Connects to a source device using an HDMI cable or HDMI-DVI cable.

Connects to a PC using a DP cable.

Connects to a source device using a USB Type-C cable. Compatible with
a USB cable version 3.0 or lower.

Connects to a PC using a USB cable.

―

This port can only connect to a PC.

Port Description

Connect to a USB device.

These ports are enabled when a PC is connected to the or

These ports are enabled when a PC is connected to the using
a USB Type-C to A cable.

Connect to a USB device.

This port is enabled when a PC is connected to the or

port is enabled when a PC is connected to the using a USB
Type-C to A cable.

And USB 3.0 is supported only when a PC is connected to the
or using a USB Type-C to A (3.0) cable.

Connect to an audio output device such as headphones.

Dedicated to service technicians.

using a USB Type-C to A cable or a USB Type-C cable.

using a USB Type-C to A cable or a USB Type-C cable. This

14

Upgrading the Software via USB

Be sure to insert the USB disk into the USB port marked out with the blue box as shown in the

1

figure below. You can upgrade the software via USB only if either the monitor screen operates
normally or the check signal is displayed on the monitor screen.

USB

When the message as shown in the following figure is displayed on the monitor, select Yes to

2

upgrade the software.

Do you want to update via USB?

YesNo

When the screen as shown in the following figure is displayed, select Yes.

3

Update now

Check Signal Cable

HDMI

When the screen as shown in the following figure is displayed, press and hold the Down arrow key
for 5 seconds.

Off Timer Plus

Update from version 0802.0 to version 0803.0

YesNo

The software upgrading proceeds.

4

Update now

Updating product Software...
Your product will turn itself off and on again
automatically after completing update.

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