Samsung LC24F396FHUXEN User manual

Monitor

User Manual

S24E500C S27E500C

The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

BN46-00474C-01

Table of contents

Before Using the Product

Copyright	4
Securing the Installation Space	5
Precautions for storage	5
Safety Precautions	5
Symbols	5
Cleaning	6
Electricity and Safety	6
Installation	7
Operation	9
Correct posture to use the product	12

Preparations

Checking the Components	13
Components	13
Parts	14
Control Panel	14
Direct Key guide	15
Function Key Guide	16
Reverse Side	18
Installation	19
Attaching the Stand	19
Removing the Stand	20
Adjusting the Product Tilt	21
Anti-theft Lock	22
Installing the Wall Mount	23

Wall Mount Kit Specifications (VESA)

24

Connecting and Using a Source

Device

Before Connecting	25
Pre-connection Checkpoints	25
Connecting and Using a PC	25
Connection Using the D-SUB Cable
(Analog Type)	25
Connection Using the HDMI Cable	26
Connection Using an HDMI-DVI Cable	26
Connecting to Headphones	27
Connecting the Power	27
Driver Installation	28
Setting Optimum Resolution	28

Screen Setup

SAMSUNG MAGIC Bright	29
Configuring SAMSUNG MAGIC Bright	29
Brightness	31
Configuring Brightness	31
Contrast	32
Configuring Contrast	32
Sharpness	33

Configuring Sharpness	33
Color	34
Configuring Color	34
SAMSUNG MAGIC Upscale	35
Configuring SAMSUNG MAGIC Upscale	35
HDMI Black Level	36
Configuring the HDMI Black Level Settings	36
Eye Saver Mode	37
Configuring Eye Saver Mode	37
Game Mode	38
Configuring Game Mode	38
Response Time	39
Configuring the Response Time	39
Picture Size	40
Changing the Picture Size	40
Screen Adjustment	42
Configuring H-Position & V-Position	42
Configuring Coarse	43
Configuring Fine	44

Coordinating OSD

Transparency	45
Changing Transparency	45
Position	46
Configuring Position	46

2

Table of contents

Language	47
Configuring Language	47
Display Time	48
Configuring Display Time	48

Setup and Reset

Eco Saving Plus	49
Configuring Eco Saving Plus	49
Off Timer	50
Configuring Off Timer	50
Configuring Turn Off After	51
PC/AV Mode	52
Configuring PC/AV Mode	52
Source Detection	53
Configuring Source Detection	53
Key Repeat Time	54
Configuring Key Repeat Time	54
Power LED On	55
Configuring Power LED On	55
Reset All	56
Initializing Settings (Reset All)	56

Information Menu and Others

Information	57
Displaying Information	57
Configuring Brightness, Contrast and Sharpness
from the Initial Screen	58
Configuring Volume in the Initial Screen	59
Volume	59

Installing the Software

Easy Setting Box	60
Installing the Software	60
Removing the Software	60

Troubleshooting Guide

Requirements Before Contacting Samsung
Customer Service Center	61
Testing the Product	61
Checking the Resolution and Frequency	61
Check the following.	62
Q & A	65

Specifications

General	67
PowerSaver	69
Standard Signal Mode Table	70

Appendix

Responsibility for the Pay Service
(Cost to Customers)	72
Not a product defect	72
A Product damage caused by customer's fault	72
Others	72

Correct Disposal	73
Correct Disposal of This Product (Waste Electrical &
Electronic Equipment)	73
Terminology	74

3

Chapter 01

Before Using the Product

Copyright

The contents of this manual are subject to change without notice to improve quality.

2015 Samsung Electronics

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Microsoft, Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Ownership of all other trademarks is attributed to their due owner.

•• An administration fee may be charged if either

-- (a) an engineer is called out at your request and there is no defect in the product (i.e. where you have failed to read this user manual).

-- (b) you bring the unit to a repair center and there is no defect in the product (i.e. where you have failed to read this user manual).

•• The amount of such administration charge will be advised to you before any work or home visit is carried out.

4

Securing the Installation Space

Safety Precautions

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.

――The exterior may differ depending on the product.

	10 cm
	(3.93 Inches)
	10 cm (3.93 Inches)
10 cm	10 cm
(3.93 Inches)	(3.93 Inches)
	10 cm
	(3.93 Inches)

Precautions for storage

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.

――Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK) THERE ARE NO USER SERVICEABLE PARTS INSIDE.

REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside.

It dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been included with this product.

Symbols

Warning

A serious or fatal injury may result if instructions are not followed.

Caution

Personal injury or damage to properties may result if instructions are not followed.

marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

5

Cleaning

――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ――Take the following steps when cleaning.

――The following images are for reference only. Real-life situations may differ from what is shown in the images.

1	Power off the product and computer.
2	Disconnect the power cord from the product.

――Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

3

!

4

5

6

Wipe the monitor with a clean, soft and dry cloth.

•• Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.

•• Do not spray water or detergent directly on the product.

Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.

Connect the power cord to the product when cleaning is finished.

Power on the product and computer.

Electricity and Safety

――The following images are for reference only. Real-life situations may differ from what is shown in the images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

•• An electric shock or fire may result.

Do not use multiple products with a single power socket.

•• Overheated power sockets may cause a fire.

Do not touch the power plug with wet hands. Otherwise, an electric shock may result.

Insert the power plug all the way in so it is not loose.

•• An unsecure connection may cause a fire.

!

Connect the power plug to a grounded power socket (type 1 insulated devices only).

•• An electric shock or injury may result.

!

6

Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.

•• Damage to the cord may result in a fire or electric shock.

Do not place the power cord or product near heat sources.

•• A fire or electric shock may result.

Clean any dust around the pins of the power plug or the power socket with a dry cloth.

•• A fire may result.

Caution

Do not disconnect the power cord while the product is being used.

•• The product may become damaged by an electric shock.

Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.

•• A fire or electric shock may result.

!

Keep the power socket where the power cord is connected unobstructed.

•• The power cord must be disconnected to cut off power to the product when an issue occurs.

!

Hold the plug when disconnecting the power cord from the power socket.

•• An electric shock or fire may result.

!

Installation

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

•• A fire may result.

Do not install the product in poorly ventilated spaces such as a bookcase or closet.

•• An increased internal temperature may cause a fire.

Install the product at least 10cm away from the wall to allow ventilation.

•• An increased internal temperature may cause a fire.

!

Keep the plastic packaging out of the reach of children.

•• Children may suffocate.

!

7

Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)

•• The product may fall and become damaged and/or cause an injury.

•• Using the product in an area with excess vibration may damage the product or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

•• A fire or electric shock may result.

!

Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

•• The product lifespan may be reduced or a fire may result.

Do not install the product within the reach of young children.

•• The product may fall and injure children.

Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution. And do not install or use the product in the kitchen or near the kitchen stove.

Caution

!

!

SAMSUNG

!

Do not drop the product while moving.

•• Product failure or personal injury may result.

Do not set down the product on its front.

•• The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

•• The product may fall and become damaged and/or cause an injury.

•• Install the product only on cabinets or shelves of the right size.

Set down the product gently.

•• Product failure or personal injury may result.

Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

•• Be sure to consult Samsung Customer Service Center if you want to install the product at such a place.

8

Operation

Warning

There is a high voltage inside the product. Never disassemble, repair or

modify the product yourself.

•• A fire or electric shock may result.

•• Contact Samsung Customer Service Center for repairs.

!

To move the product, first disconnect all the cables from it, including the

power cable.

•• Damage to the cord may result in a fire or electric shock.

!	!

If the product generates abnormal sounds, a burning smell or smoke,

disconnect the power cord immediately and contact Samsung Customer

Service Center.

•• An electric shock or fire may result.

!

Do not let children hang from the product or climb on top of it.

•• Children may become injured or seriously harmed.

!

If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Center.

•• Continued use can result in a fire or electric shock.

Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

•• The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.

During a lightning or thunderstorm, power off the product and remove the power cable.

•• A fire or electric shock may result.

Do not drop objects on the product or apply impact.

•• A fire or electric shock may result.

Do not move the product by pulling the power cord or any cable.

•• Product failure, an electric shock or fire may result from a damaged cable.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

•• Sparks can cause an explosion or fire.

GAS

Do not lift or move the product by pulling the power cord or any cable.

•• Product failure, an electric shock or fire may result from a damaged cable.

9

Do not use or keep combustible spray or an inflammable substance near the product.

•• An explosion or fire may result.

!

Ensure the vents are not blocked by tablecloths or curtains.

•• An increased internal temperature may cause a fire.

	Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
100	that burn easily (paper, matches, etc) into the product (via the vent or input/
	output ports, etc).

•• Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.

•• Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

•• Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.

•• Product failure, an electric shock or fire may result.

Caution

!

-_-

!

!

Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

•• Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time.

Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

•• Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

Use the product at the recommended resolution and frequency.

•• Your eyesight may deteriorate.

Do not put power adapters together.

•• Otherwise, a fire may result.

Remove the plastic bag from the power adapter before you use it.

•• Otherwise, a fire may result.

Do not let water enter the power device or get the device wet.

•• An electric shock or fire may result.

•• Avoid using the product outdoors where it can be exposed to rain or snow.

•• Be careful not to get the power adapter wet when you wash the floor.

10

!

!

!

Do not put the power adapter near to any heating apparatus.

•• Otherwise, a fire may result.

Keep the power adapter in a well-ventilated area.

If you place the AC/DC power adapter so that it is hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

Make sure to rest the AC/DC power adapter flat on a table or the floor.

Do not hold the product upside-down or move it by holding the stand.

•• The product may fall and become damaged or cause an injury.

Looking at the screen too close for an extended period of time can deteriorate your eyesight.

Do not use humidifiers or stoves around the product.

•• A fire or electric shock may result.

Rest your eyes for more than 5 minutes for every 1 hour of product use.

•• Eye fatigue will be relieved.

!

Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

Store small accessories out of the reach of children.

!

Exercise caution when adjusting the product angle or stand height.

•• Your hand or finger may get stuck and injured.

•• Tilting the product at an excessive angle may cause the product to fall

and an injury may result.

!

Do not place heavy objects on the product.

•• Product failure or personal injury may result.

When using headphones or earphones, do not turn the volume too high.

•• Having the sound too loud may damage your hearing.

11

Correct posture to use the product

Use the product in the correct posture as follows:

•• Straighten your back.

•• Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. Keep your eyes directly in front of the screen.

•• Adjust the angle so light does not reflect on the screen.

•• Keep your forearms perpendicular to your upper arms and level with the back of your hands.

•• Keep your elbows at about a right angle.

•• Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to the floor, and your arms lower than your heart.

12

Chapter 02

Preparations

-- Contact the vendor where you purchased the product if any components are missing.

-- The appearance of the components may differ from the images shown.

-- The optimal resolution may not be available when using a non-high speed HDMI or HDMI-DVI cable.

Checking the Components

Components

――Components may vary depending on the country.

Quick Setup Guide		Warranty card				User manual (Optional)
				Regulatory guide
		(Not available in some locations)

Power cable (P.27)		Power adapter (Detachable) (P.27)		D-SUB cable (Optional) (P.25)		HDMI cable (Optional) (P.26)

HDMI-DVI cable (Optional) (P.26)		Stand base		Stand neck

13

Parts

Control Panel

――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

JOG Button

Function Key Guide

UP

LEFT

RIGHT

PRESS(ENTER) DOWN

Return

	Icons	Description
	JOG Button	Multi directional button that helps navigate.
		――The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter.
		Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide
	Function Key Guide	is displayed, press the corresponding direction button again.
		――Function Key Guide may vary depending on the function or product model. Please refer to the actual product.

14

Direct Key guide

HDMI mode

Brightness

Volume

Features

Eye Saver Mode Off

Analog mode

Brightness

Auto Adjustment

Features

Eye Saver Mode Off

――The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes.

――HDMI mode option

•• UP/DOWN: Adjust Brightness, Contrast, Sharpness.

•• LEFT/RIGHT: Adjust Volume, Mute.

•• PRESS(ENTER): Display Function Key Guide. ――Analog mode option

•• UP/DOWN: Adjust Brightness, Contrast, Sharpness.

•• LEFT/RIGHT: Adjust the screen settings automatically.

――Changing the resolution in Display Properties will activate the Auto Adjustment function. ――This function is only available in Analog mode.

•• PRESS(ENTER): Display Function Key Guide.

15

Function Key Guide

――To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again.

Return

UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied.

Icons

Description

Selects to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.

Selects by moving the JOG button in the function key guide screen. The OSD (On Screen Display) of your Monitor’s feature appears.

OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings. Enable/Disable: To lock/unlock the OSD control, press the LEFT button for 10 seconds when the main menu displayed.

――If the OSD control is locked, Brightness and Contrast can be adjusted.

Eye Saver Mode is available.

System Power LED On is available. Information can be viewed.

Selects by moving the JOG button in the function key guide screen.

Press to enable or disable Eye Saver Mode.

The items below are not available if the Eye Saver Mode function is enable.

Picture Game Mode, MAGICSAMSUNGBright, Brightness, Color

System Eco Saving Plus

Selects to turn the Monitor off by moving the JOG button in the function key guide screen.

――Actual models because of functional variation, Function key guide options will be different. Please run the corresponding function based on the actual icon and description.

16

――When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below.

JOG Button	Power saving/Non-signal mode
UP	Source Change
Down
PRESS(ENTER) for 2 seconds	Power Off

――When the monitor displays the Main menu the JOG Button could be used as below.

	JOG Button	Action
	UP/DOWN	Move the option
		Exit the Main menu.
	LEFT	Close Sublist without saving value.
		Value decreases in the slider.
	RIGHT	Move to next depth.
		Value increases in the slider.
	PRESS(ENTER)	Move to next depth.
		Save the value and close Sublist.

17

Reverse Side

Port	Description

――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Connects to a source device using an HDMI cable or HDMI-DVI cable.

Connect to an audio output device such as headphones.

RGB IN	Connect to a PC using the D-SUB cable.

DC 14V	Connects to the power adapter.

DC 14V

HDMI IN	RGB IN

18

Installation

Attaching the Stand

――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.

Warning: The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.

1

2

3

Insert the stand neck into the stand base in the	4	Place the protective Styrofoam (cushion) included in
direction shown in the figure.		the package on the floor and place the product facing
		down on the Styrofoam, as shown in the image.
		If Styrofoam is unavailable, use a thick sitting mat.

Check that the stand neck is firmly connected.	5	Hold the main body of the product with your hand as
		shown by the figure. Push the assembled stand into the
		main body in the direction of the arrow as shown in the
		figure.

Tightly fasten the connecting screw at the bottom of	- Caution
the stand base.	Do not hold the product upside down only by the
	stand.

19

Removing the Stand

――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.

Warning: The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.

	1	Place the protective Styrofoam (cushion) included in the	3	Turn the connecting screw at the bottom of the stand
		package on the floor and place the product facing down		base to separate it.
		on the Styrofoam, as shown in the image.
		If Styrofoam is unavailable, use a thick sitting mat.

	2	While holding the upper part of the monitor with	4	Remove the stand neck from the stand base by pulling it
		one hand, pull the stand neck with the other hand in the
				in the direction of the arrow as shown in the figure.
		arrow direction to detach the stand.

20

Adjusting the Product Tilt

――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

24”: -1˚ (±2.0˚) - 20˚ (±2.0˚) 27”: -2° (±2.0°) - 20° (±2.0°)

•• You can adjust the product tilt.

•• Hold the lower part of the product and adjust the tilt carefully.

21

Anti-theft Lock

――An anti-theft lock allows you to use the product securely even in public places.

――The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.

To lock an anti-theft locking device:

1

2

3

4

Fix the cable of your anti-theft locking device to a heavy object such as a desk.

Put one end of the cable through the loop on the other end.

Insert the locking device into the anti-theft lock slot at the back of the product.

Lock the locking device.

-- An anti-theft locking device can be purchased separately.

-- Refer to the user guide provided with your anti-theft locking device for details. -- Anti-theft locking devices can be purchased at electronics retailers or online.

22

Installing the Wall Mount

Installing the Wall Mount Kit

The wall mount kit allows you to mount the product on the wall. Purchase a compatible wall-mount kit to use with the product.

For detailed information on installing the wall mount, see the instructions provided with the wall mount. We recommend you contact a technician for assistance when installing the wall mount bracket.

Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.

23