Samsung K5300, UA49K6300AKLXL User guide

E-MANUAL

Thank you for purchasing this Samsung product.

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Model______________ Serial No.______________

Contents

Quick Guides

Using Smart Hub

1 Using Smart Hub

Editing Channels

2 Running the Edit Channel function

2 Rearranging or deleting channels

Connections

Connecting an Aerial

Connecting to the Internet

3 Connecting Internet network

Connecting to a Network via a Mobile Dongle

Troubleshooting Internet Connectivity Issues

7 Troubleshooting wired Internet connectivity issues

Connecting a Computer

13 Connecting through the HDMI port ― Screen sharing

13 Connecting through the Smart View app ― Content sharing

Connecting a Mobile Device

14 Using Smart View (Screen Mirroring) or contents sharing

14 Connecting mobile devices without a wireless router (Wi-Fi

Direct)

14 Connecting a mobile device via Smart View App

Switching between external devices connected to the TV

15 Changing the input signal

15 Editing external devices

15 Using additional functions

Connection Notes!

16 Connection notes for HDMI

17 Connection notes for audio devices

17 Connection notes for computers

17 Connection notes for mobile devices

8 Troubleshooting wireless Internet connectivity issues

Connecting Video Devices

9 Connecting with an HDMI cable

9 Connecting with a component cable (Only the models with

COMPONENT IN / AV IN)

10 Connecting with a composite cable (Only the models with

COMPONENT IN / AV IN port)

Audio Input and Output Connections

11 Connecting with an HDMI (ARC) cable

11 Connecting with a digital audio (optical) cable

12 Connecting through wireless network

12 Connecting Bluetooth Devices

Remote Control and Peripherals

About the Samsung Smart Remote

Controlling the TV with a Keyboard or Gamepad

20 Connecting a USB keyboard

20 Connecting a Bluetooth keyboard and gamepad

20 Using the keyboard

Entering Text using the On-Screen QWERTY Keyboard

21 Using additional functions

Smart Features

TV Viewing

Smart Hub

23 Displaying Home Screen

24 Launching Smart Hub automatically

24 Launching the last used app automatically

24 Testing Smart Hub connections

24 Resetting Smart Hub

Using a Samsung account

25 Creating a Samsung account

26 Signing in to a Samsung account

Using the GAMES Service

28 Installing and running a game

28 Managing purchased or installed games

29 Rating games

Using the Apps Service

31 Installing and running an app

32 Managing purchased or installed apps

33 Rating apps

33 Rating purchased apps

33 Using other app features and functions

Viewing Digital Broadcast Information at a Glance

37 Using the guide

38 Changing the broadcast signal

38 Checking digital channel signal info and strength

Recording Programmes

38 Recording programmes

39 Managing the schedule recording list

39 Viewing recorded programmes

Setting Up a Schedule Viewing

40 Setting up a schedule viewing for a channel

40 Editing a schedule viewing

Using Timeshift

Using the Channel List

Editing channels

43 Re-registering and deleting a channel

44 Editing registered channels

44 Locking / Unlocking channels

44 Using Programme Rating Lock

Using the e-Manual

34 Launching the e-Manual

34 Using the buttons in the e-Manual

Using the web browser

Playing pictures/video/music

36 Playing media content

36 Functions on the media content list screen

Creating a Personal Favourites List

45 Registering channels as favourites

45 Viewing and selecting channels on favourites lists only

Editing a Favourites List

46 Removing registered channels from a favourites list

46 Rearranging a favourites list

46 Renaming a favourites list

Making Sports programmes More Realistic with Sports Mode

47 Choosing the sports type

47 Extracting highlights automatically

48 Viewing a game recorded in sports mode

48 Using the Indian Cinema Mode

TV-Viewing Support Functions

49 Scanning for available channels

System and Support

49 Selecting the broadcasting audio option

49 Configuring advanced broadcasting settings

49 Reading digital text

50 Selecting the broadcast audio language

51 Setting the country (area)

51 Tuning broadcast signals manually

52 Fine-Tuning the screen

53 Transferring channel list

53 Setting satellite system

53 Changing teletext language

Picture and Sound

Adjusting the Picture Quality

54 Choosing a picture mode

54 Configuring advanced picture settings

Picture Support Functions

56 Viewing a picture-in-picture (PIP)

56 Changing the picture size

Adjusting the Sound Quality

58 Choosing a sound mode

58 Configuring advanced sound settings

Setting the Time and Using the Timer

62 Setting the current time

63 Using the timers

Using the Screen Burn Protection and Energy Saving Functions

65 Preventing screen burn

65 Reducing the energy consumption of the TV

Using Anynet+ (HDMI-CEC)

66 Connecting an external device through Anynet+ and using

their menus

Updating the TV’s Software

67 Updating the TV’s software to the latest version

67 Updating through the Internet

67 Updating through the USB device

67 Updating the TV automatically

Protecting the TV from Hacking and Malicious Code

68 Checking the TV and connected storage for malicious code

68 Scanning viruses in real time

68 Checking a scanned list

Using Other Functions

69 Running the accessibility functions

69 Audio Description

70 Watching TV broadcasts with subtitles

Using the Sound Support Functions

60 Selecting speakers

60 Listening to the TV through Bluetooth devices

61 Listening to the TV through a Multiroom speaker

61 Specifying the TV's installation type

71 Adjusting the menu transparency

71 White text on black background (high contrast)

72 Enlarging font (for the visually impaired)

72 Learning about the remote control (for the visually impaired)

72 Listening to the TV through Bluetooth devices (for the hearing

impaired)

73 Configuring advanced system settings

75 Restoring the TV to the factory settings

75 Enabling game mode

Enabling/ Disabling Data Service function (HbbTV)

Connecting to a TV Viewing Card slot

77 To connect the CI CARD Adapter, follow these steps:

Teletext Feature

Troubleshooting

Precautions and Notes

Getting Support

81 Support through Remote Management

82 Finding the contact information for service

82 Requesting service

Diagnosing the TV operation

There Is a Problem with the Picture

83 Testing the picture

I Can't Hear the Sound Clearly

86 Testing the sound

There Is a Problem with the Broadcast

My Computer Won't Connect

The TV Won't Connect to the Internet

The Schedule Recording/Timeshift Function Isn't Working

Anynet+ (HDMI-CEC) Isn't Working

I Have Trouble Launching/Using Apps

My File Won't Play

I Want to Reset the TV

Before Using the Recording and Timeshift Functions

93 Before using the recording and Schedule Recording functions

95 Before using the Timeshift function

Supported broadcasting audio options

Read Before Using Apps

Read Before Using the Web Browser

Read Before Playing Photo, Video, or Music Files

99 Limitations on use of Photo, Video, and Music files

100 Supported external subtitles

100 Supported internal subtitles

101 Supported image formats and resolutions

101 Supported music formats and codecs

102 Supported video codecs

Read After Installing the TV

105 Picture sizes and input signals

105 Installing an anti-theft lock

106 Read before setting up a wireless Internet connection

Read Before Connecting a Computer (Supported Resolutions)

107 IBM

Other Issues

107 MAC

108 VESA DMT

Supported Resolutions for Video Signals

109 CEA-861

Read Before Using Bluetooth Devices

110 Restrictions on using Bluetooth

Buttons and Functions

111 Buttons and functions available while playing multimedia

content

113 Buttons and functions available while using sports mode

114 Buttons and functions available while recording a programme

or Timeshift

Licence

Using Smart Hub

Connect to Smart Hub for apps, games, movies, and more.

Using Smart Hub

Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.

Source

Source

When you press the button on your remote control, you can use the following functions and features.

●

Settings

When the focus is moved, a quick settings appears on the top of the menu. You can quickly set
frequently used functions.

●

Source

You can select an external device connected to the TV.

For more information, refer to "Switching between external devices connected to the TV".

●

Search

You can search data for channels, programs, movie titles, and apps from Smart Hub.

"

The image may differ with the model and geographical area.

"

For more information, refer to "Smart Hub".

Editing Channels

Learn quickly how to change channel numbers or delete channels.

Running the Edit Channel function

Live TV Channel List All Edit

Rearranging or deleting channels

Live TV Channel List All Edit Change Number or Delete

You can rearrange the order of channels or delete channels. To change the order of a channel, select it and
then select Change Number. To delete a channel, select it and then select Delete.

"

This function is not available on certain models in specific geographical areas.

Connecting an Aerial

Can connect the aerial cable to your TV.

ANT IN

(AIR/CABLE)

ANT IN

(SATELLITE)

"

Availability depends on the specific model.

Connecting to the Internet

Can get access to the Internet through your TV.

Connecting Internet network

Settings Network Open Network Settings

Connect to an available network.

Try Now

Establishing a wired Internet connection

LAN

"

If the LAN cable is connected, accessing the Internet is automatically enabled.

"

Use a CAT 7 (*STP type) cable for the connection.

* Shielded Twist Pair

"

The TV will not be able to connect to the Internet if the network speed is below 10 Mbps.

Establishing a wireless Internet connection

Settings Network Open Network Settings Wireless

Make sure that you have the wireless router's SSID (name) and password settings before attempting to
connect.

Network Settings

Wireless Connection

Select your wireless network.

Refresh

"

The image may differ with the model and geographical area.

"

If the network you want doesn't appear in the list, select Add Network, and then enter the network's SSID
(name) manually.

"

Select WPS in the network setup screen and then press the WPS or PBC button on the wireless router. The TV is
automatically connected to the Internet.

Checking the internet connection status

Settings Network Network Status

Try Now

View the current network and Internet status.

Changing the name of the TV on a network

Settings Network Device Name

You can change the name of the TV on the network. Select User Input at the bottom of the list and change
the name.

Try Now

Connecting to a Network via a Mobile Dongle

Make network connection by connecting a mobile dongle to the TV.

You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV.
Connect the mobile dongle to the USB port in the TV.

"

This function is not available on certain models in specific geographical areas.

"

When you use a large mobile dongle(Data Card), USB devices may not work properly due to interferences
among the USB ports, or the wireless network may not work properly due to interferences from the peripherals
and surroundings. In this case, use a USB extension cable.

"

Channel-Bound Apps is not available when you set up mobile network.

"

If you have any problems using online services, please contact your Internet service provider.

The mobile service providers and their devices that support this function are as follows:

(For India only)

●

Airtel (Model No: E3276S, E3276s-920, E8231)

●

Idea (Model No: E1732, E8231)

●

Tata Docomo (Model No: E177, E8231)

●

Open Dongles (Airtel, Idea, TataDocomo, Aircel, Vodafone) (Model No: E303C, E303U, E3121B,
E3131B, E8221)

Troubleshooting Internet Connectivity Issues

If the Internet is not accessed, find solutions.

Troubleshooting wired Internet connectivity issues

After referencing the following content, troubleshoot the wired Internet connection issue. If the problem
persists, contact your Internet Service Provider.

Try Now

No network cable found

Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If
it is on, try turning it off and on again.

IP auto setting failed

1.

Do the following or configure the IP Settings manually.

2.

Make sure that the DHCP server is enabled on the router, and reset the router.

Unable to connect to the network

1.

Check all IP Settings.

2.

After checking the DHCP server status (must be active) on the router, remove the LAN cable and

connect it again.

Connected to a local network, but not to the Internet

1.

Make sure that the Internet LAN cable is connected to the router's external LAN port.

2.

Check the DNS values in IP Settings.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

Troubleshooting wireless Internet connectivity issues

After referencing the following content, troubleshoot the wireless Internet connection issue. If the
problem persists, contact your Internet Service Provider.

Wireless network connection failed

If a selected wireless router is not found, go to Open Network Settings and select the correct router.

Unable to connect to a wireless router

1.

Check if the router is turned on. If it is, turn it off and on again.

2.

Enter the correct password if required.

IP auto setting failed

1.

Do the following or configure the IP Settings manually.

2.

Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.

3.

Enter the correct password if required.

Unable to connect to the network

1.

Check all IP Settings.

2.

Enter the correct password if required.

Connected to a local network, but not to the Internet

1.

Make sure that the Internet LAN cable is connected to the router's external LAN port.

2.

Check the DNS values in IP Settings.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

Connecting Video Devices

COMPONENT IN / AV IN

Make proper video connection between your TV and the other external device.

Connecting with an HDMI cable

HDMI IN

Connecting with a component cable (Only the models with COMPONENT IN / AV IN)

Connect the component cable to the component input connections of the TV and the component output
connectors of the device using component and AV adapters as shown in the image below. Make sure to
connect the same colour connectors together. (blue to blue, yellow to yellow)

COMPONENT IN

AV IN

"

To use component equipment, connect both a component cable (blue) and an AV cable (yellow).

Connecting with a composite cable (Only the models with COMPONENT IN /

COMPONENT IN / AV IN

AV IN port)

Connect the video and audio cables to the provided adapters after referencing the following figure and
then connect the adapters between the COMPONENT/AV IN port on your TV and the OUT port on an
external device. When connecting the cables, be sure to match the colours between the cables and ports.

COMPONENT IN

AV IN

"

If you want to use AV (composite) equipment, remove the component adapter.

Audio Input and Output Connections

HDMI IN

DIGITAL

Make proper audio connection between your TV and an external device.

Connecting with an HDMI (ARC) cable

(ARC)

Connecting with a digital audio (optical) cable

AUDIO OUT

(OPTICAL)

Connecting through wireless network

You can connect the TV to a Samsung wireless audio device through wireless network. At this time,
two devices must be connected on the same network. For more information, refer to Wireless Speaker

Manager ( Settings Sound Expert Settings Wireless Speaker Manager).

Connecting Bluetooth Devices

You can connect the TV or audio devices via Bluetooth communication. For more information, refer to

Connection Guide ( Source Connection Guide).

"

This function is not available on certain models in specific geographical areas.

Connecting a Computer

Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's

content.

Connecting through the HDMI port ― Screen sharing

HDMI IN

(DVI)

DVI

HDMI IN

(DVI)

HDMI

"

When you connect the PC, set the port to PC. For more information about the port settings, refer to "Editing
external devices".

Connecting through the Smart View app ― Content sharing

When the TV is connected through the Smart View programme on your PC, you can easily play content
for photos, videos, and audios through the TV. For more information, refer to Connection Guide (

Source Connection Guide).

Connecting a Mobile Device

View a mobile device's screen by connecting the mobile device to your TV or network.

Using Smart View (Screen Mirroring) or contents sharing

Source Connection Guide Mobile Device

You can play media content on the TV's screen saved on your mobile device by connecting with mirroring
function, and contents sharing.

1.

Launch the Smart View (Screen Mirroring) function on your mobile device. The mobile device

searches for available devices to connect to.

2.

Select the TV from the list. Then the TV is connected to the mobile device.

"

If the TV system is not searched from your mobile device, turn the TV and the mobile device off and then on
and try again.

"

If the network encounters a communication problem while using the mirroring function, the TV and a
Bluetooth device can be disconnected.

"

If there are multiple TVs, you can easily select any of different TV names in Settings Network

Device Name.

Connecting mobile devices without a wireless router (Wi-Fi Direct)

Settings Network Expert Settings Wi-Fi Direct

"

To use Wi-Fi Direct, the Wi-Fi Direct function in the mobile device must be active.

Connecting a mobile device via Smart View App

When you install Smart View App from Google Play Store, Samsung Apps, and App Store, you can play the
mobile device's multimedia content on the TV, or control the TV using the mobile device.

"

To use the Smart View function, the mobile device must support the mirroring function such as AllShare Cast
and Smart View. To check whether your mobile device supports the mirroring function, please visit the mobile
device manufacturer's website.

Switching between external devices connected to the TV

Watch TV and the content of an external device by switching.

Changing the input signal

Source

If you select any of the connected external devices from the screen, you can see the screen of the selected
device.

"

When a USB device is connected to the USB port, a pop-up message appears for easy switch to the media
content list on the device.

Editing external devices

Source

You can change the port name for a connected external device or add it to Home Screen.

1.

Move the focus to a connected external device.

2.

Press the up directional button. Then the following functions can be used. (Note that available

functions may differ with the port type.)

–

Edit: Can change the port name of an external device to an actual usage for easy identification.

–

Add to Home: Can add the port of an external device in Home Screen for quick switching.

Using additional functions

You can use the following functions in the Source screen.

●

Guide to device connection(Connection Guide)

Connection Notes!

When connecting an external device, note the following:

"

The number of connectors and their names and locations may differ with the model.

"

Refer to the external device's operating manual when connecting it to the TV. The number of external device
connectors and their names and locations may differ with the manufacturer.

Connection notes for HDMI

●

The following types of HDMI cables are recommended:

–

High-Speed HDMI Cable

–

High-Speed HDMI Cable with Ethernet

●

Use an HDMI cable with a thickness of 17 mm or less.

●

Using a non-certified HDMI cable may result in a blank screen or a connection error.

●

Some HDMI cables and devices may not be compatible with the TV due to different HDMI
specifications.

●

This TV does not support HDMI Ethernet Channel. Ethernet is a LAN (Local Area Network) built with
coaxial cables standardised by the IEEE.

●

Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. When the PC
that does not support HDMI video out, connect your PC with the HDMI-DVI cable.

"

For more information, refer to "Connecting a Computer".

Connection notes for audio devices

●

For better audio quality, it is a good idea to use an AV receiver.

●

Connecting a device using an optical cable does not automatically turn off the TV speakers. To turn
off the TV speakers, set Select Speaker ( Settings Sound Select Speaker) to Audio Out/

Optical.

●

An unusual noise coming from the audio device while you are using it may indicate a problem with
the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.

●

Digital audio is only available with 5.1-channel broadcasts.

Connection notes for computers

●

For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported
Resolutions)".

●

As long as file sharing is activated, unauthorised access may occur. When you do not need to access
data, disable file sharing.

●

Your PC and Smart TV must be connected to each other on the same network.

●

When sharing content with other network-based devices such as those in an IP (Internet Protocol)
storage system, sharing may not be supported due to the network’s configuration, quality, or
functionality, for example, if the network has an NAS (Network-Attached Storage) device.

Connection notes for mobile devices

●

To use the Smart View function, the mobile device must support a mirroring function such as
AllShare Cast or Smart View. To check whether your mobile device supports the mirroring function,
please visit the mobile device manufacturer's website.

●

To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. Please check if your
mobile device supports Wi-Fi Direct.

●

The mobile device and your Smart TV must be connected with each other in the same network.

●

The video or audio may intermittently stop depending on network conditions.

●

When sharing content with other network-based devices such as those in an IP (Internet Protocol)
storage system, sharing may not be supported due to the network’s configuration, quality, or
functionality, for example, if the network has an NAS (Network-Attached Storage) device.

About the Samsung Smart Remote

This function may differ with the model or geographical region.

Directional pad (up/down/left/right)

Select

Button Description

123 (Number pad)

When pressed, a number strip appears on the screen.
Select numbers and then select Done to enter a numeric value. Use to change the

channel, enter a PIN, enter a ZIP code, etc.
If the Colour Button appears with a number strip on the screen, select the Colour

Button and then select a specific colour by using the directional pad (up/down/

left/right). Use this to access additional options that are specific according to the
feature in use.

"

When pressed for 1 second or more, the TTX menu appears.

/ EXTRA

(Colour/EXTRA)

Directional pad
(up/down/left/right)

Select

(Return)

(Smart Hub) Press to return to the Home Screen.

(Play/Pause)

VOL (Volume)

CH (Channel)

Use these coloured buttons to access additional options specific to the feature in
use. / While watching content, press to display extra information from the content
provider.

Moves the focus, and changes the values seen on the TV's menu.

Selects or runs a focused item. When pressed while you are watching content,
detailed programme information appears.

Press to return to the previous menu. When pressed for 1 second or more,
the running function is terminated. When pressed while you are watching a
programme, the previous channel appears.

When pressed, the playback controls appear. Using these controls, you can control
the media content that is playing.

Move the button up or down to adjust the volume. To mute the sound, press the
button. When pressed for 1 second or more, the Accessibility Shortcuts appears.

Move the button up or down to change the channel. To see the Guide screen, press
the button.

"

K5300/K4300 series models do not support the Samsung Smart Remote.

"

This function may differ with the model or geographical region.

"

The images, buttons, and functions of the Samsung Smart Remote may differ with the model.

Controlling the TV with a Keyboard or Gamepad

Connecting a keyboard or gamepad makes it easier to control the TV.

Connecting a USB keyboard

Plug the keyboard cable into the USB port.

Connecting a Bluetooth keyboard and gamepad

Settings System Input Device Manager Add Bluetooth Keyboard & Gamepad

"

This function is not available on certain models in specific geographical areas.

"

If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for
available devices again.

Using the keyboard

Keyboard Remote Control Functions

Directional keys Moves the focus

Windows key Displays the TV settings

Enter key Selects or runs a focused item

ESC key Returns to the previous screen

F1 / F2 / F3 / F4 key Colour buttons - / / /

F5 key Launches the Home Screen

F6 key Displays the source screen

F7 key Launches the Channel List

F8 key Mutes the sound

F9 / F10 key Adjusts the volume

F11 / F12 key Changes the channel

Setting up the keyboard

In Settings System Input Device Manager, the following functions can be set.

●

Keyboard Language

●

Keyboard type

●

Input Language Shortcut

Entering Text using the On-Screen QWERTY Keyboard

Use the QWERTY keyboard to enter text on your TV.

"

The image may differ with the model and geographical area.

Using additional functions

Select on the QWERTY keyboard screen. The following options are available:

●

Recommend text

●

Reset recommended text data

●

Predict Next Character (when using direction buttons)

●

Language

"

This function is not available on certain models in specific geographical areas.

Smart Hub

View description on basic functions of Smart Hub.

Source

Source

"

The image may differ with the model and geographical area.

After pressing the button on your remote control, you can surf the web and download apps with Smart
Hub.

"

Some of the Smart Hub services are for pay services. To use a for paid service, you must have an account with
the service provider or a Samsung account. For more information, refer to "Using a Samsung account".

"

To use this feature, the TV must be connected to the Internet.

"

Some Smart Hub features may not be available depending on the service provider, language, or region.

"

Smart Hub service outages can be caused by disruptions in your Internet service.

"

You can view the entire text of the Terms & Policy by navigating to Settings Support Terms &

Policy. If you want to stop using Smart Hub, you can cancel the agreement. Try Now

Displaying Home Screen

In Home Screen, you can easily run the apps that have been used previously or frequently. The apps can
also be moved or deleted in the screen.

When you press the button on your remote control, you can use the following functions and features.

●

Settings

When the focus is moved to Settings, a quick settings appears at the top of the menu. You can
quickly set the frequently used functions.

–

Picture Mode

You can select the picture mode that provides the best viewing experience.

–

Select Speaker

You can select which speakers the TV uses for audio output.

–

Sound Mode

You can select a sound mode to optimise your listening experience.

–

PIP

While using a connected external device, you can watch a TV broadcast in a small picture-in­picture (PIP) window.

"

This function is not available on certain models in specific geographical areas.

–

Network

You can view the current network and Internet status.

–

Sleep Timer

You can automatically shut off the TV after a pre-set period of time.

–

More ...

Displays TV settings.

"

This function is not available on certain models in specific geographical areas.

●

Source

You can select an external device connected to the TV.

"

For more information about connecting external devices, refer to "Switching between external devices
connected to the TV".

●

Search

You can search the apps or games in Smart Hub services.

Removing an item in Home Screen

To remove an item in Home Screen, move the focus to item you want to remove, press the down directional
button, and then select Remove.

Moving an item in Home Screen

To move an item in Home Screen, move the focus to item you want to specify a new position, and press the
down directional button, and then select Move.

Launching Smart Hub automatically

Settings System Expert Settings Autorun Smart Hub

When you set Autorun Smart Hub to On, you can display Home Screen automatically.

Launching the last used app automatically

Settings System Expert Settings Autorun Last App

If Autorun Last App is set to On, the last used app is automatically run when you turn on the TV.

Testing Smart Hub connections

Settings Support Self Diagnosis Start Smart Hub Connection Test

"

This function is not available on certain models in specific geographical areas.

Resetting Smart Hub

Settings Support Self Diagnosis Reset Smart Hub

You can remove the Samsung accounts saved in the TV and everything linked to them, including apps.

Using a Samsung account

Create and manage your own Samsung account.

Creating a Samsung account

Settings System Samsung Account

Try Now

Some of the Smart Hub services are for pay services. To use a for paid service, you must have an account
with the service provider or a Samsung account.

"

You can view the entire text of the Terms & Policy in Settings System Samsung Account

Samsung account Terms & Conditions and Privacy Policy after logging in with a Samsung account.

"

You can also create a Samsung account at http://content.samsung.com. Once you have an account, you can use
the same ID on both the TV and the Samsung website.

Creating a Samsung account from the create account screen

Settings System Samsung Account Create Account

You can create the Samsung account by following the on-screen instructions.

"

If you want to review the Terms and Conditions, select View Details.

"

If you want your account to be protected, select Profile image selection and password entry (High security) in
the field below the password field.

"

If you want the TV to log you in to your account automatically when you turn the TV on, tick Sign me in

automatically.

Creating a Samsung account using a Facebook account

Settings System Samsung Account Create with Facebook

Samsung account and Facebook account are automatically linked when you create a Samsung account
with your Facebook account.

Signing in to a Samsung account

Settings System Samsung Account Sign In

Changing and adding information to a Samsung account

Settings System Samsung Account Edit profile

"

To change the account information, you must be logged in to your Samsung account.

Managing payment information saved on the TV

Settings System Samsung Account Payment Info

"

To managing the payment information, you must be logged in to your Samsung account.

Deleting a Samsung account from the TV

Settings System Samsung Account Remove Account

"

To remove the account information, you must be logged in to your Samsung account.

Using the GAMES Service

Enjoy games provided with Smart Hub.

GAMES

GAMES

My Games Spotlight All Games Controller

Trending

"

The image may differ with the model and geographical area.

You can install or run games. The installed games are stored in My Games.

"

This function is not available on certain models in specific geographical areas.

Installing and running a game

Installing games

1.

Move to the desired game to install and then press the Select button. The detailed information

screen appears.

2.

Select Install. If the installation is complete, you can directly run it.

"

You can see the installed games in My Games screen.

"

To get the information about the game controllers that are compatible with the downloaded game, select

GAMES Controller.

"

When the TV's internal memory is insufficient, you can install a game on a USB device.

"

You can play a game installed on a USB device only when the USB device is connected to the TV. If the USB
device is disconnected during game playing, the game is terminated.

"

You cannot play the game installed on the USB device on a PC or another TV.

Running an installed game

To run a game, select Games My Games.

Managing purchased or installed games

On My Games screen, move the focus to the desired game and then press and hold the Select button. Also,
select My Games Options to manage installed games.

Adding to Home Screen

1.

Select My Games Options Add to Home.

2.

Select a game to add in Home Screen. The selected game is added in Home Screen.

Removing a game

1.

Select My Games Options Delete.

2.

Select a game to delete.

3.

Select Delete. Then the selected game is deleted.

"

Through the pop-up menu, you can also delete games in Home Screen.

Updating a game

1.

Select My Games Options Update.

2.

Select a game to update.

3.

Press the Select button. Then the game is updated.

"

It can be selected only when there are games to update.

Locking or Unlocking a game

1.

Select My Games Options Lock/Unlock. The check boxes appear for individual games.

2.

Select a game to lock or unlock. To lock a game, check on it. To unlock the game, release the check.

3.

Select Done. Then the selected game is locked or unlocked.

Automatically updating games

The installed games can be automatically updated. If you do not want automatic update, set My Games

Options Auto Update to Off.

"

Only while the TV is connected to the Internet, automatic update is enabled.

Rating games

You can rate each game in the detailed information screen.

"

This feature is only available when the game is installed on your TV.

Using the Apps Service

Download and run various apps from Smart Hub.

Apps

APPS

My Apps What's New Most Popular Video Life Plus Entertainment

"

The image may differ with the model and geographical area.

You can enjoy a wide range of content including news, sports, weather and games by installing the
corresponding apps on your TV.

"

To use this feature, the TV must be connected to the Internet.

"

When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps
may differ with the geographical area.

Installing and running an app

Installing an app

1.

Move to the desired app to install and then press the Select button. The detailed information screen

appears.

2.

Select Install. If the installation is complete, you can directly run it.

"

You can view installed apps on the My Apps screen.

"

You can also, install the app from detailed information screen.

"

When the TV's internal memory is insufficient, you can install an app on a USB device.

"

You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB
device is disconnected while an app is running, the app is terminated.

"

You cannot run an app installed on the USB device on a PC or another TV.

Launching an app

You can run the selected app on My Apps screen. The icons below appear in the selected apps and indicate
the following:

●

●

●

●

●

: The app is installed on a USB device.

: The app has a password.

: The app is installed.

: The app is required to update.

: The app supports Smart View.

Managing purchased or installed apps

On My Apps screen, move the focus to the desired app and then press and hold the Select button. Also,
select My Apps Options to manage installed apps.

Adding to Home Screen

1.

Select My Apps Options Add to Home.

2.

Select an app to add. The selected app is added in Home Screen.

Moving apps

1.

Select My Apps Options Move.

2.

Select an app to move.

3.

Move the app to the desired direction.

4.

Press the Select button.

5.

Select Done. Then the movement is finished.

"

This function is not available on certain models in specific geographical areas.

Removing an app

1.

Select My Apps Options Delete.

2.

Select an app to delete.

3.

Select Delete. Then the selected app is deleted.

"

Ensure that the related app data is also removed when you remove an app.

Updating apps

1.

Select My Apps Options Update.

2.

Select an app to update.

3.

Press the Select button. Then the app is updated.

"

This function is only available when My Apps contains an app that needs updating.

Locking and unlocking apps

1.

Select My Apps Options Lock/Unlock.

2.

Select an app to lock or unlock.

3.

Select Done. Then the selected game is locked or unlocked.

Automatically updating apps

The installed apps can be automatically updated. If you do not want automatic update, set My Apps

Options Auto Update to Off.

Rating apps

You can rate each app in the detailed information screen.

Rating purchased apps

You can set the star score by using the left or right directional button on the detailed information screen.

Using other app features and functions

Settings Broadcasting Expert Settings Channel-Bound Apps

Through an app that handles broadcasting channels, you can receive programme information and use
corresponding services.

"

This function is only available when an app supporting Channel-Bound Apps is installed on the TV.

"

Among the channels received through the antenna, this function is available only in the channels that support

Channel-Bound Apps.

"

This function is only available in specific geographical areas.

Using the e-Manual

Read the manual embedded on your TV.

Launching the e-Manual

Settings Support Open e-Manual

You can view the embedded e-Manual containing information about your TV's key features.

"

Alternatively, you can download a copy of the e-Manual from Samsung's website.

"

Words in blue (e.g., Picture Mode) indicate a menu item.

Using the buttons in the e-Manual

(Search)

(Index)

"

Availability depends on the area or language.

(Recent pages)

(Try Now): Allows you to access the corresponding menu item and try out the feature right away.

(Link): Allows you to access the corresponding reference page.

"

Some menu screens cannot be accessed from the e-Manual.

Using the web browser

Surf the Internet on your TV.

WEB BROWSER

"

If you select WEB BROWSER, you can see the recently viewed web sites or featured recommendations. By
selecting a desired web site, you can directly get access to it.

"

You can use the WEB BROWSER more easily after connecting a keyboard and mouse.

"

You can scroll the web page with the 4 directional buttons.

"

The web page may differ from that on a PC.

Playing pictures/video/music

Play media content stored on your TV, USB device, smartphone, camera, PC, etc.

Source

Samsung USB

Samsung USB

Filter By : All Sort By : Title Options

"

The image may differ with the model and geographical area.

You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras,
on the TV.

"

"

"

"

Try Now

You cannot play media content if the content or the storage device is not supported by the TV. For more
information, refer to "Read Before Playing Photo, Video, or Music Files".

To connect the TV to a computer, refer to "Connecting a Computer".

Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files.

To connect the TV to a mobile device, refer to "Connecting a Mobile Device".

Playing media content

1.

Select a device with media content in Source. Then the media content list in the device

appears.

2.

Select a media content item from the list. Then the content is played.

"

For more information about buttons, refer to "Buttons and functions available while playing multimedia
content".

"

The content may not be played depending on the encoding method or file format. Furthermore, several
functions may be restricted.

"

The content may not be played smoothly due to the network communication problems. In this case, use a USB
device.

"

When a USB device is connected to the USB port, a pop-up message appears for easy switch to the media
content list on the device.

Functions on the media content list screen

You can use the following functions on the media content list screen of a storage device.

●

Filter By

Filters the media content to display the type of media you want.

●

Sort By

Sorts the content list.

●

Options

Deletes or plays the selected media content from the media content list.

Viewing Digital Broadcast Information at a Glance

See overview of each digital channel's programme lineup.

Using the guide

Live TV Guide

Try Now

You can see the daily programme schedules for each broadcaster through the Guide, in which the
programme information can be seen and you can watch or schedule recording.

In the Guide, you can see only the TV programme schedule after the current time.

"

The Guide also appears when you press the CH button while watching TV.

"

The information in the Guide is for digital channels only. Analogue channels are not supported.

"

To view the Guide, you must first set the TV's clock ( Settings System Time Clock).

After moving to a desired programme, press and hold the Select button on the remote control. A pop-up
window listing the following functions appears.

●

Scheduled viewing

After selecting Schedule Viewing, you can schedule viewing for a broadcast scheduled programme.

"

For more information about watching or Schedule Viewing, refer to "Setting Up a Schedule Viewing".

●

Scheduled recording

After selecting Schedule Recording, you can schedule recording for a broadcast scheduled
programme.

●

Detailed information

After selecting View Details, you can see the detailed information on the selected programme.
The information may differ with the broadcast signal. If the information is not provided with the
programme, nothing appears.

●

Displaying Record & Schedule Manager

After selecting Schedule Manager, you can see the Recording & Schedule Manager screen.

●

Recording

After selecting Record, you can record the current broadcasting programme.

"

For more information on Schedule Recording, refer to "Recording Programmes".

Changing the broadcast signal

Live TV Channel List

After pressing the right directional button on your remote control, select Aerial to choose Terrestrial or

Cable.

"

This function is not needed if your TV is connected to a cable or satellite box.

Checking digital channel signal info and strength

Settings Support Self Diagnosis Signal Information

"

If your TV is attached to a separate, over-the-aerial antenna, you can use the signal strength information to
adjust the antenna for increased signal strength and improved HD channel reception.

Recording Programmes

Record a current or upcoming programme using a USB device instead of a video recorder.

The appears next to the recording scheduled programmes and channels.

"

This function is not available on certain models in specific geographical areas.

"

Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift
Functions" for more information.

Recording programmes

Using the instant and schedule recording options from the guide screen

Select a live programme from the Guide and then press and hold the Select button. You can select Record
to start recording. In addition, select a broadcast scheduled programme and then press and hold the
Select button. you can select Schedule Recording to schedule its recording.

Using the instant and schedule recording options on the programme info window

Press the Select button while watching to display the programme info window. When you press and hold
the Select button in the programme info window and then select Record, you can record the programme.
Use the left or right directional button to select a broadcast scheduled programme. Then press and hold
the Select button. By selecting Timeshift, you can Schedule Recording the programme.

Using schedule recording to record on a specified date and time

Live TV Schedule Manager or Recordings Scheduled Schedule Recording

Managing the schedule recording list

Live TV Schedule Manager or Recordings Scheduled Edit

Canceling a schedule recording

Live TV Schedule Manager or Recordings Scheduled Remove

Viewing recorded programmes

Live TV Recordings Scheduled

Select the file containing the recording from the list. The file is played back.

"

Buttons that appear are different depending on the file being played. For more information about buttons,
refer to "Buttons and functions available while recording a programme or Timeshift".

"

Highlights Player is only available if you have saved highlights of a programme that was recorded in Sports
Mode.

"

This function is not available on certain models in specific geographical areas.

Setting Up a Schedule Viewing

Configure the TV to show a specific channel or programme at a specific time and date.

The appears next to programmes that have been configured for a Schedule Viewing.

"

To set up a Schedule Viewing, you must first set the TV's clock ( Settings System Time Clock).

Setting up a schedule viewing for a channel

Using the schedule viewing options from the guide screen

On the Guide screen, select a programme you would like to view, press and hold the Select button, and
then select Schedule Viewing in the pop-up menu that appears.

Using the schedule viewing options on the programme info window

Press the Select button while watching TV. The Programme Info window appears. Select a programme that
will be broadcast using the left or right directional buttons. Press and hold the Select button, and then
select Schedule Viewing to schedule viewing of that programme.

Using shedule viewing to view on a specified date and time

Live TV Schedule Manager or Recordings Scheduled Schedule Viewing

Editing a schedule viewing

Live TV Schedule Manager or Recordings Scheduled Edit

"

You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.

Cancelling a schedule viewing

Live TV Schedule Manager or Recordings Scheduled Remove

Using Timeshift

Play, pause, or rewind live TV.

You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting
function.

"

"

"

Try Now

To use Timeshift, the USB device must have been connected for recording.

Read all precautions before using the Timeshift function. For more information, refer to "Before Using the
Recording and Timeshift Functions".

This function is not available on certain models in specific geographical areas.

To activate the Timeshift function while watching TV, press the Select button, and then select on the
Programme Info window.

"

For more information about buttons, refer to "Buttons and functions available while recording a programme or
Timeshift".

Using the Channel List

Change the channel or check programmes on other digital channels.

Live TV Channel List

By using the Channel List, you can change the channel or check programmes on other digital channels
while watching TV.

The All screen contains the following icons:

●

●

●

: A favourite channel

: A locked channel

: Channel that is being watched

When you display Channel List screen first time, all of scanned channels in All.

Also, you can select Edit to display Edit Channel screen.

If you press the right directional button on Channel List screen, you can use the following functions:

"

This option is only available on certain models in specific geographical areas.

"

The available options may differ with the broadcast signal.

●

All

Displays the channels that have been automatically searched.

●

Favourites

Displays favourites list 1 to 5.

●

Category

Sorts the list so that it includes channels of a selected genre only. However, Category can only be
used channels contain the genre information.

●

Sort

Sorts the list by Channel Number or by Name (Digital channels only).

●

Aerial

Allows you to choose between Terrestrial and Cable.

"

This option is only available on certain models in specific geographical areas.

Editing channels

Eidt the channels stored on your TV.

Live TV Channel List Right directional button Edit

The Edit Channel screen icons indicate the following:

●

●

Re-registering and deleting a channel

Removing registered channels

To remove a channel, select it, and then select Delete. To remove all channels, select Select All, and then
select Delete.

Adding back removed channels

: A favourite channel

: A locked channel

You can add back removed channels from the Edit Channel list only. Removed channels are displayed in
grey in the All list. To display the Edit Channel list, select Live TV Channel List All Edit. Then, to
add back a removed channel, select it, and then select Restore. To add back all removed channels, select

Select All Restore.

Editing registered channels

You can access the following options by selecting All Edit:

"

This option is only available on certain models in specific geographical areas.

"

The available options may differ with the broadcast signal.

●

Rename channels

●

Editing channels number

Locking / Unlocking channels

You can lock or unlock channels. Select channels from the Edit Channel screen and then select Lock or

Unlock at the bottom of the screen.

Before enabling password protection, ensure that Channel Lock ( Settings Broadcasting

Channel Lock) is set to On.

Try Now

Using Programme Rating Lock

Settings Broadcasting Programme Rating Lock

"

This function is not available on certain models in specific geographical areas.

The Programme Rating Lock blocks programmes with ratings higher than those desired. This is useful for
controlling what children watch on TV. This will not function for programmes originating from external
sources, such as DVD players or USB files.

This PIN is required to watch a blocked programme.

"

The Broadcasting is not available in HDMI or Component mode.

"

Programme Rating Lock may not be supported depending on your input signal.

Try Now

Creating a Personal Favourites List

Designate frequently watched channels as favourite channels.

Favourite channels are highlighted in the Edit Channel and All screens with the symbol.

Registering channels as favourites

Live TV Channel List

1.

Press the right directional button on your remote control.

2.

Select Favourites.

3.

Select a desired one of five favourites lists.

4.

Move to Edit Favourites.

5.

Select a channel to add in the favourites list.

6.

Select . Then the selected channel is registered in the favourites list.

"

After moving a focus to an one channel, press and hold the Select button. Add to Favourites screen appears.
You can also register channels as favourites on Add to Favourites screen.

Viewing and selecting channels on favourites lists only

Live TV Channel List

1.

Press the right directional button on your remote control.

2.

Select Favourites.

3.

Select the desired list among five favourites lists on the screen. Then the channels in the selected

favourites list appear.

"

Only if the favourites list has been registered, the channels of the list can be displayed.

Editing a Favourites List

Edit a favourites channel list.

Live TV Channel List

After pressing the right directional button on your remote control, select Favourites Favourites 1 ~

Favourites 5 Edit. Edit Favourites screen appears.

Removing registered channels from a favourites list

Select channels in favourite list, and then select button.

"

This function is not available on certain models in specific geographical areas.

Rearranging a favourites list

Select the channels, and then select Change order. The Change order highlight appears. Press the up/
down directional buttons to indicate the new location for the channels. Press the Select button to set the
channels into their new location.

"

This function is not available on certain models in specific geographical areas.

Renaming a favourites list

Select favourite list you want to rename, and then select Rename Favourites. Enter a new name using the
on-screen keyboard that appears, and then select Done.

"

This function is not available on certain models in specific geographical areas.

Making Sports programmes More Realistic with Sports Mode

Make sporting events appear and sound more realistic as if you are actually there.

Settings Picture Special Viewing Mode Sports Mode

Try Now

You can use Sports Mode to get optimal picture and sound settings for sports events, making them
appear and sound as if you are there. In addition, if a recording device is connected to the TV when you are
using Sports Mode, you can view highlights extracted from the recorded sporting event automatically or
manually.

"

Enabling Sports Mode changes Picture Mode to Stadium and Sound Mode to Stadium, and disables some

Picture and Sound menus.

"

This function is not available on certain models in specific geographical areas.

"

The actual name may differ with the geographical area.

Choosing the sports type

Settings Picture Special Viewing Mode Sports Mode Sports Type

You can enjoy optimal picture and sound settings for a selected sports type.

"

This function is not available on certain models in specific geographical areas.

Extracting highlights automatically

Settings Picture Special Viewing Mode Sports Mode Auto Highlights

However, Auto Highlights is not available with these TV operations:

●

Switching the input signal

●

When Audio Description is On

●

When you are viewing the content saved on a USB storage device

●

When the Smart View function is running

●

While watching an analogue programme

"

This function is not available on certain models in specific geographical areas.

"

The performance of Auto Highlights depends on the characteristics of the transmitted signal.

"

It is advisable to use Auto Highlights only while watching a soccer game. If you use this function for other
sporting events, it may display irrelevant picture frames.

Viewing a game recorded in sports mode

You can view a recorded game saved on a USB storage device.

"

This function is not available on certain models in specific geographical areas.

"

For more information about the functions, refer to "Buttons and functions available while using sports mode".

"

For more information about the functions, refer to "Buttons and functions available while recording a
programme or Timeshift".

"

For more information, refer to "Viewing recorded programmes".

Using the Indian Cinema Mode

Settings Picture Special Viewing Mode Indian Cinema Mode

When you set Indian Cinema Mode to On, the TV provides an optimal picture and sound for popular
content. You can also optimise your TV's picture size or position by Custom mode. To change a picture size
or position, press the 4 directional buttons on the remote control.

"

This function is only available in specific geographical areas.

"

The actual name may differ with the geographical area.

TV-Viewing Support Functions

Use the functions that are supported from digital or analogue channels.

Scanning for available channels

Settings Broadcasting Auto Tuning

"

This function is not available on certain models in specific geographical areas.

"

If the TV is connected to a cable or satellite box, you do not need to do this.

Try Now Try Now

Selecting the broadcasting audio option

Settings Broadcasting Dual Sound

Set audio options for stereo or bilingual broadcasts. For more information, refer to "Supported
broadcasting audio options".

"

This function is not available on certain models in specific geographical areas.

Configuring advanced broadcasting settings

Settings Broadcasting Expert Settings

Try Now

Reading digital text

Settings Broadcasting Expert Settings Digital Text

You can use this function when you watch a broadcast that includes both text and multimedia content.

"

This function is not available on certain models in specific geographical areas.

"

Multimedia and Hypermedia Information Coding Experts Group (MHEG) is an International standard for data
encoding systems used in multimedia and hypermedia. This is at a higher level than the MPEG system which
includes data-linking hypermedia such as still images, character service, animation, graphic and video files
as well as multimedia data. MHEG is user runtime interaction technology and is being applied to various
fields including Video-On-Demand (VOD), Interactive TV (ITV), Electronic Commerce (EC), tele education,
teleconferencing, digital libraries and network games.

Selecting the broadcast audio language

Settings Broadcasting Expert Settings Audio Options

This is the language you will hear while watching TV if the language is included in the broadcast signal.

Audio Options functions differently for analogue and digital channels.

Selecting a Language

Settings Broadcasting Expert Settings Audio Options Audio Language

"

The available language may differ with the broadcast.

Selecting a Audio Format

Settings Broadcasting Expert Settings Audio Options Audio Format

"

The supported audio format may differ with the broadcast programme.

"

This option is only available on digital channels.

Setting the country (area)

Settings Broadcasting Expert Settings Country (Area)

You can select your country so that the TV can correctly auto-tune the broadcasting channels.

1.

Enter your PIN number.

2.

Change your area. To change the country for digital channels, select Digital Channel. To change the
country of analogue channels, select Analogue Channel.

"

This function is not available in all geographical areas.

"

The actual name may differ with the geographical area. (Country (Area) or Country)

"

The list of countries (areas) displayed on the TV's screen may differ with the geographical area.

Tuning broadcast signals manually

Settings Broadcasting Expert Settings Manual Tuning

You can scan for all the channels manually and store the scanned channels in the TV. To stop scanning,
select Stop.

"

This function is not available on certain models in specific geographical areas.

"

This function is only available when Aerial is set to Terrestrial or Cable.

Tuning digital channels

Settings Broadcasting Expert Settings Manual Tuning Digital Channel Tuning

Select New Search to scan for digital channels automatically and store the scanned channel list in the
TV.

"

This function is not available on certain models in specific geographical areas.

Tuning analogue channels

Settings Broadcasting Expert Settings Manual Tuning Analogue Channel Tuning

Select New and configure Programme, Colour System, Sound System, Channel, and Search to scan for
analogue channels. Then, select Store to store the scanned channels in the TV.

"

This function is only available for analogue broadcasts.

Channel mode

●

P (programme mode)

When tuning is complete, the broadcasting stations in your area have been assigned to position
numbers from P0 to P99. You can select a channel by entering the position number in this mode.

●

C (aerial channel mode) / S (cable channel mode)

These two modes allow you to select a channel by entering the assigned number for each aerial
broadcasting station or cable channel.

Fine-Tuning the screen

Settings Broadcasting Expert Settings Fine Tune

"

This function is only available for analogue broadcasts.

Transferring channel list

Settings Broadcasting Expert Settings Transfer Channel List

You can import or export the channel list to a USB storage. To use this function, the PIN number is
required.

●

Import from USB: Imports channel list from a USB storage.

●

Export to USB: Exports channel list saved in the TV to a USB storage.

"

This function is available when USB is connected.

"

This function is not available on certain models in specific geographical areas.

Setting satellite system

Settings Broadcasting Expert Settings Satellite System

You can configure a set of satellite dish settings before performing a channel scan.

"

This function is not available on certain models in specific geographical areas.

Changing teletext language

Settings Broadcasting Expert Settings Teletext Language

You can set or change the teletext language. To watch the teletext broadcast in your preferred language,
select a language to use in Primary Teletext. If this language is not supported, you can watch the teletext
broadcast in your secondary preferred language set in Secondary Teletext.

"

This function is not available on certain models in specific geographical areas.

Adjusting the Picture Quality

Change the Picture Mode and adjust Expert Settings.

Choosing a picture mode

Settings Picture Picture Mode

Try Now

You can select the Picture Mode that provides the best viewing experience.

●

Dynamic

Makes the picture brighter and clearer in bright viewing environments.

●

Standard

Is the default mode suitable for general viewing environments.

●

Natural

Reduces eye strain for comfortable viewing experience.

●

Movie

Is suitable for watching TV or movies in a dark place.

Configuring advanced picture settings

Settings Picture Expert Settings

Try Now

Configure the screen settings to your taste by using the following functions:

●

Backlight

●

Brightness

●

Contrast

●

Sharpness

●

Colour

●

Tint (G/R)

●

Apply Picture Settings

●

Digital Clean View

"

Auto Visualisation is only available for analogue broadcasts.

●

Analogue Clean View

"

This function is available for analogue channels only.

●

Auto Motion Plus

"

When LED Clear Motion is set to On, the screen appears darker than when it is Off.

"

If LED Clear Motion is set to On, at 60Hz video signal, the screen may flicker.

"

This function is not available on certain models in specific geographical areas.

●

Film Mode

"

This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI (1080i).

●

HDMI Black Level

"

This function is only available when the input signal, connected to the TV via an HDMI connector, is set to
RGB444.

●

Dynamic Contrast

●

Colour Tone

"

Cool and Standard are only available when Picture Mode is set to Dynamic.

"

Colour Tone is only available when the TV is connected to a computer via an HDMI-to-DVI cable.

●

White Balance

●

Gamma

●

RGB Only Mode

●

Colour Space

●

Reset Picture

Picture Support Functions

Configure the picture settings for your TV.

Viewing a picture-in-picture (PIP)

Settings Picture PIP

Try Now

While viewing video from an external device such as a Blu-ray player on the main screen, you can view a
TV broadcast in a picture-in-picture (PIP) window.

"

This function is not available on certain models in specific geographical areas.

"

PIP is not available while using Smart Hub.

"

Playing a game or using the karaoke function on the main screen can result in lower PIP picture quality.

"

The PIP function is only available under the following conditions: 1) The main screen's source is a Component or
HDMI connection. 2) The input resolution is less than FHD (Full HD).

Changing the picture size

Settings Picture Picture Size Picture Size

You can change the size of the picture displayed on the TV screen.

●

16:9 Standard

●

Custom

Try Now

●

4:3

[

Do not watch TV in 4:3 mode for an extended period of time. This action may cause black bars to

appear and rest for a while at the top, bottom, left, and right sides of the screen. Note that this
information is not presented on the Warranty.

"

Supported picture sizes differ with the input signal. For more information about supported picture sizes, refer
to "Picture sizes and input signals".

Changing the picture size automatically

Settings Picture Picture Size Auto Wide

"

This function is not available on certain models in specific geographical areas.

Changing the picture size in 4:3 or Screen Fit mode

Settings Picture Picture Size 4:3 Screen Size

You can select a picture size suitable for your geographical area while you are watching TV in the 4:3 or Fit

to screen mode. The supported screen sizes differ with the country and this function allows you to adjust

the picture size in this case.

"

The 4:3 mode is not available when an external device is connected to the TV via a Component connector or an
HDMI connector.

"

This function is not available on certain models in specific geographical areas.

Fitting the picture to the screen

Settings Picture Picture Size Fit to screen

"

The availability of this function depends on the Picture Size.

Adjusting the picture size and/or position

Settings Picture Picture Size Zoom/Position

"

The availability of this function depends on the Picture Size.

Adjusting the Sound Quality

Change the Sound Mode and adjust Expert Settings.

Choosing a sound mode

Settings Sound Sound Mode

Try Now

You can select a sound mode to optimise your listening experience.

"

This mode is set automatically by the TV. You cannot set this mode manually.

"

This function is not available when you are listening to audio through external speakers.

"

Whether Soccer Mode or Sports Mode is displayed depends on the area.

Configuring advanced sound settings

Settings Sound Expert Settings

You can personalise the sound quality, by adjusting the following settings.

●

Balance

●

Equaliser

●

Sound Mirroring

"

This function is dependent on the specific model.

Try Now

●

Wireless Speaker Manager

"

For more information, refer to "Listening to the TV through Bluetooth devices".

●

HDMI Audio Format

●

Audio Format

●

Audio Delay

●

DTV Audio Level

●

Auto Volume

"

If you want to use the volume control of a connected source device to control the sound, deactivate Auto

Volume. When you use Auto Volume with a source device, the device's volume control may not function

properly.

●

Sound Feedback

●

Reset Sound

"

Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz.

"

Some S/PDIF receivers may not be compatible with HD audio format.

"

The HD audio signals available on the TV are not available on external audio players connected via HDMI,
Bluetooth, or Wi-Fi networks.

"

If you want to use the volume control of a connected source device to control the sound, deactivate Auto

Volume. When you use Auto Volume with a source device, the device's volume control may not function

properly.

Using the Sound Support Functions

Configure the sound settings for your TV.

Selecting speakers

Settings Sound Select Speaker

Try Now

You can select which speakers the TV uses for audio output.

Listening to the TV through Bluetooth devices

Settings Sound Expert Settings Wireless Speaker Manager Bluetooth Audio Devices

You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function.
For more information on pairing, refer to the Bluetooth audio device's operating manual.

"

If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh.

"

When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up
window. Use this pop-up window to activate/deactivate the Bluetooth audio device.

"

The sound quality may be affected by the condition of your wireless network.

"

To connect a Samsung audio device that supports TV SoundConnect to the TV, change the mode on the
Samsung audio device to TV SoundConnect.

"

The devices connected by the TV SoundConnect function can be controlled in Bluetooth Audio Devices.

"

Before using a Bluetooth audio device, refer to “Read Before Using Bluetooth Devices".

"

This function is not available on certain models in specific geographical areas.

Listening to the TV through a Multiroom speaker

"

This function is not available on certain models in specific geographical areas.

Creating surround effect through Multiroom speaker

Settings Sound Expert Settings Wireless Speaker Manager Multiroom Link Type

Select the desired speaker's output type out of the connected Multiroom speakers. You can hear the
optimised sound for the selected output type.

Configuring the surround effect settings through Multiroom speaker

Settings Sound Expert Settings Wireless Speaker Manager Multiroom Link Settings

You can hear the TV sound after configuration of the surround effect through Multiroom speaker.

"

This function is not available on certain models in specific geographical areas.

"

The Multiroom Link function is only available when at least one Samsung Multiroom Link compatible speaker
is connected to the TV.

"

The Multiroom Link function is deactivated when you activate Smart View (Screen Mirroring).

"

The audio from the secondary device(s) may lag behind the audio and video of the main device that is playing
the source content.

"

For more information, refer to the Multiroom Link manual on the Samsung web site. (www.samsung.com)

Specifying the TV's installation type

Settings Sound Expert Settings TV Installation Type

Setting the Time and Using the Timer

Set the current time and use the timer function.

Setting the current time

Settings System Time

You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on
the TV anytime.

"

The clock must be reset every time the power is disconnected.

Try Now

Setting the clock using digital broadcast info

Settings System Time Clock Clock Mode Auto

"

This function works only when the TV's antenna jack is connected to either an antenna or a cable output and is
receiving digital broadcasts.

"

Depending on the broadcast signal, the displayed time may differ.

"

The accuracy of the time information received may differ with the channel and signal.

Setting the clock manually

Settings System Time Clock Clock Mode Manual Clock Set

Setting the clock automatically

Settings System Time Clock Time Zone

Selects your time zone.

"

This function is only available when the Clock Mode is set to Auto.

"

This function is only available in specific geographical areas.

Changing the current time

Settings System Time Clock Time Offset

"

Time Offset adjusts the time through a network connection. This function is only available if Clock Mode is set

to Auto and the TV is connected to the Internet though a local area network.

"

Time Offset adjusts the time if the TV fails to receive time information through normal digital broadcast

signals.

Using the timers

Using the sleep timer

Settings System Time Sleep Timer

You can use this function to automatically shut off the TV after a pre-configured period of time. You can
set the timer for 30 minute increments, for up to 3 hours.

Turning on the TV using the on timer

Settings System Time On Timer

When you set Source to USB, Music or Photo options are available. However, there are some requirements,
as listed in the below:

●

If the folder that you choose has sub-folders, you can select a sub-folder in the same fashion.

●

This function does not work properly if the selected USB device does not contain media contents or
a folder has not been specified.

●

No slideshow starts if there is only one image file on the USB device.

●

Folders with long names cannot be selected.

●

Make sure to use different folder names for multiple USB devices.

●

Use a USB memory stick or multi-card reader. On Timer may not work with certain battery-powered
USB devices, MP3 players, or PMPs because the TV may take too long to recognise the device.

Turning off the TV using the off timer

Settings System Time Off Timer

Using the Screen Burn Protection and Energy Saving Functions

Protect the screen from screen burn-in and reduce the TV's energy consumption.

Preventing screen burn

Settings System Expert Settings Auto Protection Time

Still images can leave burned-in after-images if left on the screen for a long period of time. Select a time
setting from the list. If a still image is shown on the screen for longer than the time that you selected, the
TV automatically activates the Screen Burn Protection function.

Reducing the energy consumption of the TV

Settings System Eco Solution

Try Now

You can adjust the brightness level of the TV and prevent overheating to reduce overall power
consumption.

●

Eco Sensor

Try Now

Automatically adjusts the brightness level of the TV, according to the ambient light level, to reduce
power consumption. If the Eco Sensor has adjusted the screen's brightness level, you can select Min.

Backlight to manually adjust the minimum screen brightness.

●

Energy Saving Mode

Try Now

Allows you to select a brightness setting from the list to reduce the TV's power consumption.

●

Motion Lighting

Try Now

Adjusts the brightness in response to on-screen movements to reduce power consumption.

●

Auto Power Off

Try Now

Automatically turns off the TV to prevent overheating if there is no operation for the length of time
you specify (4, 6, or 8 hours).

Using Anynet+ (HDMI-CEC)

Control the external devices connected via Anynet+ (HDMI-CEC) with the remote control.

You can use the TV's remote control to control external devices that are connected to the TV by an HDMI
cable and that support Anynet+ (HDMI-CEC). Note that Anynet+ (HDMI-CEC) can only be set by using the
remote control.

Connecting an external device through Anynet+ and using their menus

Settings System Expert Settings Anynet+ (HDMI-CEC)

1.

Set Anynet+ (HDMI-CEC) to On.

2.

Connect an HDMI-CEC-compliant device to the TV.

3.

Turn on the connected external device. Then the device is automatically connected to the TV. After

connection is finished, you can use the menus of the connected device by using your remote control.

Read before connecting an Anynet+ (HDMI-CEC)

"

Anynet+ cannot be used to control external devices that do not support HDMI-CEC.

"

Anynet+ devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may not
support Anynet+ (HDMI-CEC).

"

The TV remote control may not work under certain circumstances. If this occurs, select the Anynet+ device
again.

"

Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and only when those devices are
either in standby mode or turned on.

"

Anynet+ (HDMI-CEC) can control up to 12 compatible external devices (up to 3 of the same type). With home
theatre systems, however, the only one system can be controlled.

"

To listen to 5.1-channel audio from an external device, connect the device to the TV via an HDMI cable and
connect the home theatre system directly to the external device's digital audio output connector.

Updating the TV’s Software

View your TV's software version and update it if necessary.

Settings Support Software Update

Try Now

Updating the TV’s software to the latest version

[

DO NOT turn off the TV’s power until the update is complete. The TV turns off and on automatically
after completing the software update. The video and audio settings may be reset to their defaults
after a software update.

Updating through the Internet

Settings Support Software Update Update now

"

This function requires an Internet connection.

Updating through the USB device

Settings Support Software Update Update now

After downloading the update file from the website and storing it on a USB device, connect the USB device
to the TV for update.

"

Save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the
update package.

Updating the TV automatically

Settings Support Software Update Auto Update

"

This function may take a longer time if a different networking function is running concurrently.

"

This function requires an Internet connection.

"

If you agree to the Smart Hub terms and conditions, Auto update is set to On automatically. If you do not want
the TV's software to update itself automatically, set Auto update to Off.

Protecting the TV from Hacking and Malicious Code

Protect your TV from hacking attempts and malicious code.

Settings System Expert Settings Smart Security

You can use Smart Security to protect the TV from hacking and malicious code when connected to the
Internet.

Checking the TV and connected storage for malicious code

Settings System Expert Settings Smart Security Scan

If malicious code is found, the results of the scan will appear on the screen. This result window displays all
malicious code found. You can quarantine (isolate) the code that prevents it from executing.

1.

Select all the malicious code to quarantine.

2.

Select Isolate. These options relocate the selected malicious code to the Isolated List.

"

The Isolated List displays all quarantined malicious codes.

Scanning viruses in real time

Settings System Expert Settings Smart Security Real-Time Monitoring

Checking a scanned list

Settings System Expert Settings Smart Security Monitoring Results

Using Other Functions

View other setup functions.

Running the accessibility functions

Settings System Accessibility

"

This function is not available on certain models in specific geographical areas.

Try Now

Audio Description

Settings System Accessibility Audio Description

You can use the Audio Stream for the Audio Description (AD) which is sent along with the Main audio from
the broadcaster. Adjust the audio description volume using Volume.

"

This function is only available on digital channels.

●

Audio Description

Turns the Audio Description function on or off.

●

Volume

Adjusts the audio description volume.

Watching TV broadcasts with subtitles

Settings System Accessibility Subtitle

Set Subtitle to On. Then you can watch the programme with the subtitle displayed.

"

The actual name may differ with the geographical area. (Subtitle or Caption)

"

Subtitles may not be displayed by programmes that do not support subtitles.

"

This function is not available on certain models in specific geographical areas.

"

The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the subtitle
feature of the DVD or Blu-ray player and the player's remote control.

●

Subtitle

Turns on or off the subtitle.

●

Subtitle Mode

Sets the subtitle mode.

●

Subtitle Language

Sets the subtitle language.

Selecting the broadcasting subtitle language

You can select the default subtitle language. The list of modes may vary depending on the broadcast.

●

Primary Subtitle Language

Sets the primary subtitle language.

●

Secondary Subtitle Language

Sets the secondary subtitle language.

"

The language displayed on the TV's screen may differ with the geographical area.

Adjusting the menu transparency

Settings System Accessibility Settings Menu Transparency

Try Now

You can adjust the menu's transparency.

"

Setting High Contrast to On automatically switches the menu display mode to opaque. You cannot manually
change the Settings Menu Transparency settings.

White text on black background (high contrast)

Settings System Accessibility High Contrast

You can change major service screens to white text on a black background or change the transparent TV
menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On.

Try Now

Enlarging font (for the visually impaired)

Settings System Accessibility Enlarge

Try Now

You can zoom in the font on the screen. To activate this function, set Enlarge to On.

Learning about the remote control (for the visually impaired)

Settings System Accessibility Learn About your Remote Control

This function helps individuals with a visual impairment to learn the positions of the buttons on the
remote control. When this function is activated, you can press a button on the remote control and the TV
will tell you its name. To return to the previous screen, press the button twice. To exit, press and hold
the button.

"

This function is not available on certain models in specific geographical areas.

Try Now

Listening to the TV through Bluetooth devices (for the hearing impaired)

Settings System Accessibility Multi-output Audio

You can turn on both of the TV speaker and Bluetooth devices at the same time. When this function is
active, you can set the volume of the Bluetooth devices to be louder than that of the TV speaker.

Try Now

"

When you connect the Bluetooth devices to the TV, Multi-output Audio menu is activated. For more
information about connecting Bluetooth devices to the TV, refer to "Listening to the TV through Bluetooth
devices".

"

This function is not available on certain models in specific geographical areas.

Configuring advanced system settings

Settings System Expert Settings

Changing the menu language

Settings System Expert Settings Language

Setting up a password

Settings System Expert Settings Change PIN

The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is 0000.

"

If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following
buttons on the remote control to reset the PIN to 0000: VOL → Volume Up → → Volume Down → → Volume
Up → . On the standard remote control: → (Volume Up) → RETURN → (Volume Down) → RETURN →
(Volume Up) → RETURN.

Checking Notifications

Settings System Expert Settings View Notifications

You can view the list of event messages generated by the TV. View Notifications appear on the screen
when events such as an update release for an app or Samsung Account login/logout occurs.

"

To delete all notifications, select Delete All.

"

To check the SMART TV's service notifications in a WEB BROWSER, select Service Notice.

Locking/Unlocking the TV Control Button or Control Stick

Settings System Expert Settings TV Control Button Lock

"

The actual name of this function may differ depending on the model.

Enabling/Disabling the front indicators

Settings System Expert Settings Light Effect

"

This function is not available on certain models in specific geographical areas.

"

The colour of the TV's light may differ by the model.

Registering the TV as a DivX-certified device (watching for pay DivX movies)

Settings System Expert Settings DivX® Video On Demand

"

Digital Rights Management (DRM) functions as a technical security mechanism to protect the content
provider's copyright.

"

You can watch recorded movies or free DivX movies without registration.

"

Visit the DivX website (http://www.divx.com) and log in to your user account before registering the TV as a
DivX-certified device. If you do not have an account, create one.

Using the TV as a display model (for retail stores)

Settings System Expert Settings Usage Mode

"

For all other uses, select Home Mode.

"

With Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of
time.

Restoring the TV to the factory settings

Settings Support Self Diagnosis Reset

"

For more information on Setup, refer to the user manual that came with the TV.

Enabling game mode

Settings Picture Special Viewing Mode Game Mode

"

The game mode is not available for normal TV viewing.

"

The screen may shake somewhat.

"

When the Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically.

"

To use a different external device, first disconnect the game console and disable the Game Mode.

"

This function is only available when the external device is connected via an HDMI cable.

Try Now

Enabling/ Disabling Data Service function (HbbTV)

Access services from entertainment providers, online providers and CE manufactures through HbbTV.

"

This function is not available on certain models in specific geographical areas.

"

Some channels may not include the HbbTV service.

In some countries, HbbTV is disabled by default. In this case, HbbTV can be used by installing the HbbTV
widget (the HbbTV Activation Widget) from Samsung APPS.

To set the HbbTV automatic start to on or off, access Settings Broadcasting Expert Settings

HbbTV and set HbbTV to on or off. (Depending on the country)

●

HbbTV is not available when Timeshift is running or when a recorded video is being played back.

●

An application on HbbTV may malfunction temporarily depending on the circumstances of the
broadcast station or application provider.

●

An application is only available for use on HbbTV when the TV network is connected to an external
network. The application may malfunction depending on the network conditions.

●

It is possible to use both Digital Teletext and Traditional Teletext in several limited channels by
pressing the TTX button in a toggling manner.

Using HbbTV:

●

When the screen indicates (with the , etc.) that HbbTV is being accessed.

●

Select TTX using the remote once to enter the HbbTV text-input mode.

●

Select TTX using the remote twice to enter the non-HbbTV text-input mode.

Connecting to a TV Viewing Card slot

"

This function is not available on certain models in specific geographical areas.

To connect the CI CARD Adapter, follow these steps:

"

We recommend attaching the adapter before installing the wall mount, or inserting the “CI or CI+ CARD”.

"

Turn the TV off to connect or disconnect a CI card adapter.

<TV Rear>

1.

Insert the CI CARD Adapter into the two holes on the product 1.

"

Please find two holes on the rear of the TV. Two holes are beside the COMMON INTERFACE port.

2.

Connect the CI CARD Adapter into the COMMON INTERFACE port on the product 2.

3.

Insert the “CI or CI+ CARD”

[

We recommend that you insert the CI card before you mount the TV on a wall. It may be difficult to
insert after the mounting. Insert the card after attaching the CI-Module on TV. It is difficult to attach
the module if you insert the card before attaching.

Using the “CI or CI+ CARD”

To watch paid channels, the “CI or CI+ CARD” must be inserted.

●

If you don’t insert the “CI or CI+ CARD”, some channels will display the message “Scrambled Signal”.

●

The pairing information containing a telephone number, the “CI or CI+ CARD” ID the Host ID and
other information will be displayed in about 2~3 minutes. If an error message appears please
contact your service provider.

●

When the configuration of channel information has finished, the message “Updating Completed”
appears indicating the channel list is updated.

Requirements:

●

You must obtain a “CI or CI+ CARD” from a local cable service provider.

●

When removing the “CI or CI+ CARD”, carefully pull it out with your hands since dropping the “CI or
CI+ CARD” may cause damage to it.

●

Insert the “CI or CI+ CARD” in the direction marked on the card.

●

The location of the COMMON INTERFACE slot may be different depending on the model.

Teletext Feature

Learn how to use Teletext and run the functions provided by Teletext Service.

"

This function is not available on certain models in specific geographical areas.

The index page of the Teletext service gives you information on how to use the Service. For Teletext
information to be displayed correctly, channel reception must be stable. Otherwise, information may be
missing or some pages may not be displayed.

"

You can change Teletext pages by select numeric using your remote control.

/

the Teletext mode with the current broadcasting screen. Press it one more time to exit teletext.

8

4

half of the screen, press it again. For normal display, press it once again.

9

follow automatically. To undo, press it again.

Colour buttons (red, green, yellow, blue): If the FASTEXT system is used by the broadcasting company, the
different topics on a Teletext page are colour-coded and can be selected by coloured buttons. Press the
colour corresponding to the topic of your choice. A new colour coded page appears. Items can be selected
in the same way. To display the previous or next page, select corresponding coloured button.

0

save mode. In List save mode, you can save a Teletext page into a list using the 8 (store) button.

1

2

Teletext on / mix / off: Activates the Teletext mode for the current channel. Press twice to overlap

Store: Stores the Teletext pages.

Size: Displays the teletext on the upper half of the screen in double-size. To move the text to the lower

Hold: Holds the display at the current page, in the case that there are several secondary pages that

Mode: Selects the Teletext mode (LIST / FLOF). If pressed during LIST mode, switches the mode to List

Sub-page: Displays the available sub-page.

Page up: Displays the next Teletext page.

Page down: Displays the previous Teletext page.

3

Index: Displays the index (contents) page at any time while you are viewing Teletext.

6

Reveal: Displays the hidden text (answers to quiz games, for example). To display the normal screen,

5

press it again.

Cancel: Shrinks the Teletext display to overlap with the current broadcast.

7

Typical Teletext page

Part Contents

A Selected page number.

B Broadcasting channel identity.

C Current page number or search indications.

D Date and time.

E Text.

F Status information. FASTEXT information.

Getting Support

Get help directly from Samsung if you have a problem with your TV.

Support through Remote Management

Settings Support Remote Management

You can use this feature to let Samsung Electronics diagnose your TV when you need assistance with your
TV. Set it to On. You will need to read and agree to the service agreement before using this feature.

"

This option requires an Internet connection.

Try Now

What Does Remote Service Do?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.

●

Diagnose your TV

●

Adjust the TV settings for you

●

Perform a factory reset your TV

●

Install recommended firmware updates

How does Remote Support Work?

Having a Samsung Tech remotely service your TV is easy.

1.

Call the Samsung Contact Centre and ask for remote support.

2.

Open the menu on your TV and go to the Support section.

3.

Select Remote Management, and then read and agree to the service agreements. When the PIN

screen appears, provide the PIN number to the agent.

4.

The agent accesses your TV.

Finding the contact information for service

Settings Support Contact Samsung

You can view the address of the Samsung website, the call centre phone number, your TV's model number,
your TV's software version, the Smart Hub info, and other information you may need to get service support
from a Samsung call agent or the Samsung website.

Try Now

Requesting service

Settings Support Request Support

"

This function is not available in specific geographical areas.

You can request a service when you encounter a problem with the TV. Select the item matching the
problem that you encountered, and then select Request Now or Schedule Appointment Send. Your
service request will be registered.

"

You should agree to the terms and conditions for the service request.

Try Now

Diagnosing the TV operation

You can see the output status for video and audio data. In addition, you can configure the settings for broadcasting

signal strength and Smart Hub & TV factory resets.

Settings Support Self Diagnosis

You can check whether the display and sound of the TV are normally output. In addition, you can configure
the settings for Smart Hub and TV factory reset.

Try Now

There Is a Problem with the Picture

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

Settings Support Self Diagnosis Start Picture Test

Before you review the list of problems and solutions below, use Start Picture Test to determine if the
problem is caused by the TV. The Start Picture Test displays a high definition picture you can examine for
flaws or faults.

The problem Try this!

If your Samsung Television is flickering or dimming sporadically, you may need to

Flickering and
Dimming

Component
Connections/Screen
Colour

disable some of the energy efficiency features. Disable Energy Saving Mode (

Settings System Eco Solution Energy Saving Mode) or Eco Sensor (

Settings System Eco Solution Eco Sensor) or Motion Lighting ( Settings

System Eco Solution Motion Lighting).

If the colour on your Samsung television screen is not correct or the black and white
colours are off, run Start Picture Test ( Settings Support Self Diagnosis

Start Picture Test).

If the test results indicate that the problem is not caused by the TV, do the following:

●Confirm that the video input connectors are connected to the correct external
device video output connectors.

●Check the other connections as well. If the TV is connected to an external device
via a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their
proper connectors.

Screen Brightness

Ghosting, Blurring, or
Juddering

If the colours on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.

●Select Settings Picture Expert Settings menu and adjust the

Backlight, Contrast, Brightness, Sharpness, Colour, and Tint (G/R) settings.

If you notice ghosting or blurring on the screen, use the Auto Motion Plus function (

Settings Picture Expert Settings Auto Motion Plus) to resolve the issue.

"

This function is not available on certain models in specific geographical areas.

The problem Try this!

If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy
efficiency functions. See if Sleep Timer ( Settings System Time Sleep

Unwanted Powering
Off

Problems Powering On

Timer) has been enabled. The Sleep Timer automatically turns the TV off after a

specified period of time. If the Sleep Timer has not been enabled, see if Auto Power

Off ( Settings System Eco Solution Auto Power Off) has been enabled

and disable them.

If you are having problems powering on your Samsung television, there are a number
of things to check before calling the service department. Confirm that the TV's power
cord is connected correctly at both ends and that the remote control is operating
normally. Make sure that the aerial cable or cable TV cable is firmly connected. If you
have a cable or satellite box confirm that it is plugged in and turned on.

Unable to find a
Channel

The TV image does not
look as good as it did in
the store.

If your TV is not connected to a cable or satellite box, run Auto Tuning (

Settings Broadcasting Auto Tuning).

Store displays are all tuned to digital, HD (high definition) channels.
If you have an analogue cable or satellite box, upgrade to a digital cable or satellite

box. Use HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a

channel that is broadcasting HD content.

●Cable/Satellite Subscribers: Try HD channels from the channel lineup.

●Terrestrial/Cable Aerial Connection: Try HD channels after running the Auto

Tuning function.

Adjust the cable or satellite box's video output resolution to 1080i or 720p.

The problem Try this!

The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programmes and action movies.

The picture is
distorted.

If the signal reception is weak or poor, screen distortion may be accompanied but it is
not a malfunction.

Mobile phones used close to the TV (within 1m) may cause noise in analogue and
digital channels.

The colour is wrong or
missing.

The colour is poor
or the picture is not
bright enough.

There is a dotted line
on the edge of the
screen.

The picture is black
and white.

"

If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung’s Call Centre for assistance.

"

If the test picture is displayed properly, there may be a problem with an external device. Please check the
connections.

If you’re using a Component connection, make sure that the Component cables are
connected to the correct jacks. Incorrect or loose connections may cause colour
problems or a blank screen.

Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness, and

Colour settings.

See if Energy Saving Mode ( Settings System Eco Solution Energy

Saving Mode) has been enabled.

Try resetting the picture. ( Settings Picture Expert Settings Reset

Picture)

Change Picture Size to 16:9 Standard.
Change the cable or satellite box resolution.

If you use AV equipment, connect a Composite adapter (Yellow). Then, remove the
Component adapter (Blue).

"

If the problem persists, check the signal strength or refer to the external device’s user manual.

I Can't Hear the Sound Clearly

When the TV has difficulties with sound, these steps may help resolve the problem.

Testing the sound

Settings Support Self Diagnosis Start Sound Test

If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external
device or the broadcast signal's strength.

The problem Try this!

There is no sound or
the sound is too low at
maximum volume.

The picture is good but
there is no sound.

The speakers are making
an odd sound.

Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.)
connected to your TV.

Set Settings Sound Select Speaker to TV Speaker.
If you are using an external device, check the device’s audio output option. (For

example, you may need to change your cable box’s audio option to HDMI if the box
connected to your TV is using an HDMI cable.)

To listen to the computer sound, connect the external speaker to the computer’s
audio output connector.

If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device’s

power cable.

Make sure that the audio cable is connected to the correct audio output connector
on the external device.

For aerial or cable connections, check the signal information. A low signal level
may cause sound distortions.

Run Start Sound Test ( Settings Support Self Diagnosis Start Sound

Test).

There Is a Problem with the Broadcast

When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.

The problem Try this!

"Weak or No Signal"
displayed in TV mode/
cannot find channel.

The TV is not receiving all
channels.

There are no subtitles
with digital channels.

The picture is distorted.

The picture quality is low. Select high definition (HD) channels or programmes.

Select Source to confirm that the correct input source has been selected.
If the TV is not connected to a cable or satellite box, run Auto Tuning to search for

channels ( Settings Broadcasting Auto Tuning).

●Confirm that the coaxial cable is securely connected to the TV.

●Run Auto Tuning ( Settings Broadcasting Auto Tuning).

Go to Subtitle ( Settings System Accessibility Subtitle) and change
the Subtitle Mode.

Some channels may not have subtitle data.

"

The actual name may differ with the geographical area. (Subtitle or Caption)

The compression of the video content may cause picture distortions. This is
especially true with fast moving pictures from sports programmes and action
movies.

A weak signal can cause picture distortions. This is not a problem with the TV.

My Computer Won't Connect

When the TV has difficulties connecting to a PC, these steps may help resolve the problem.

The problem Try this!

The "Mode Not
Supported" message
appears.

The video is OK but there
is no audio.

Set your PC’s output resolution so it matches a resolution supported by the TV.

If you are using an HDMI connection, check the audio output setting on your PC.
If you are using an HDMI-to-DVI cable, a separate audio cable is required.

The TV Won't Connect to the Internet

When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.

The problem Try this!

The TV cannot connect
to your network or apps
(for Internet compatible
models only).

The wireless network
connection failed.

The wireless network
signal is too weak.

The software update over
the Internet has failed.

Make sure the TV has a network connection ( Settings Network

Network Status).

Contact your Internet service provider.

Confirm your wireless modem/router is on and connected to the Internet.

Position your wireless router, modem router, or access point in a central location.
Avoid putting it in a corner.

Use a wireless repeater to get an instant boost in your wireless signal strength.
Place the repeater halfway between your wireless router and your TV.

The most common wireless technology, 802.11g (wireless-G), operates at a
frequency of 2.4 GHz. This frequency is widely used by many cordless phones,
microwave ovens, baby monitors, garage doors, and other wireless devices. Reduce
interference by not using or turning off wireless devices that use the 2.4 GHz
frequency. Instead, use devices that communicate via the 5.0 GHz frequency.

Check the network connection status ( Settings Network Network

Status).

If the TV is not connected to a network, connect to a network.
The upgrade stops if you already have the latest software version.

The Schedule Recording/Timeshift Function Isn't Working

When Timeshift or Schedule Recording aren't working, these steps may help resolve the problem.

The problem Try this!

Schedule Recording cannot

be used.

Check if there is a USB device connected to the TV.
Recording will automatically stop if the signal becomes too weak. The Timeshift

function will not work if there isn't enough storage space on the USB device.

Anynet+ (HDMI-CEC) Isn't Working

When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.

The problem Try this!

Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+
devices only.

Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Go to Anynet+ (HDMI-CEC) ( Settings System Expert Settings Anynet+

Anynet+ does not
work.

I want to start Anynet+.

(HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.

Check whether the TV remote control is in TV mode.
Check whether the remote control is Anynet+ compatible.
Anynet+ may not function when some other functions are active, including Channel

Search, Smart Hub, Plug & Play, etc.
If you have disconnected and then reconnected the HDMI cable, scan for devices again

or turn your TV off and on.

Check if the Anynet+ device is properly connected to the TV, and then select the

Anynet+ (HDMI-CEC) ( Settings System Expert Settings Anynet+
(HDMI-CEC)) menu to see if Anynet+ (HDMI-CEC) is set to On.

I want to exit Anynet+.

The message
"Connecting to
Anynet+ device..."
or "Disconnecting
from Anynet+ device"
appears on the screen.

The Anynet+ device
won't play.

The connected device
is not displayed.

Set Anynet+ (HDMI-CEC) ( Settings System Expert Settings Anynet+

(HDMI-CEC)) to Off.

You cannot use the remote control when you are configuring Anynet+ or switching
to a viewing mode. Use the remote control after the TV has completed the Anynet+
configuration or has switched to a viewing mode.

You cannot use the play function when Start Setup is in progress.

Check whether the device supports Anynet+.
Check whether the HDMI cable is properly connected.
Go to Anynet+ (HDMI-CEC) ( Settings System Expert Settings Anynet+

(HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.

Scan for Anynet+ devices again.
Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the

device is connected to your TV with an HDMI cable. Some HDMI cables may not
support Anynet+.

If the connection is terminated because there has been a power failure or the HDMI
cable has been disconnected, please scan for the device again.

The TV audio is not
being played through
the receiver.

Connect an optical cable to the TV and the receiver.
ARC enables the TV to output digital sound via the HDMI (ARC) port.
However, ARC is only available when the TV is connected to an audio receiver that

supports ARC.

I Have Trouble Launching/Using Apps

When apps aren't working, these steps may help resolve the problem.

The problem Try this!

I launched an app, but
it's in English. How can
I change the language?

My application is not
working.

Languages supported by the app may be different from the user interface language.
The ability to change the language depends on the service provider.

Check with the service provider.
Refer to the Help section on the application service provider's website.

My File Won't Play

When files aren't playing, this may help resolve the problem.

The problem Try this!

Some files can't be
played.

This problem may occur with high-bitrate files. Most files can be played back, but you
might experience problems with high-bitrate files.

I Want to Reset the TV

Initialise the settings to factory defaults.

Reset Path Description

Reset Settings

Resetting Smart
Hub

Settings

Support Self Diagnosis

Reset

Settings

Support Self Diagnosis

Reset Smart Hub

Reset Picture, Sound, Broadcasting, and all other settings,
except for the network settings, default settings.

Resets all Smart Hub settings to their factory defaults and
deletes all information related to Samsung accounts, linked
service accounts, Smart Hub service agreements, and Smart
Hub applications.

Other Issues

Use these procedures to resolve other issues that may occur.

The problem Try this!

Watching TV for an extended period of time causes the panel to generate heat. The
heat from the panel is dissipated through internal vents running along the top of

The TV is hot.

The picture won’t display
in full screen.

the TV. The bottom, however, may feel hot to the touch after extended use. Children
watching TV need constant adult supervision to prevent them from touching the
TV. This heat, however, is not a defect and does not affect the TV's functionality.

HD channels will have black bars on either side of the screen when displaying

upscaled SD (4:3) content.

Black bars will appear at the top and bottom of the screen when you watch movies
that have aspect ratios different from your TV.

Adjust the picture size options on your external device or set the TV to full screen.

The "Mode Not
Supported" message
appears.

The Subtitles item in the
TV menu is greyed out.

The TV smells of plastic. This smell is normal and will dissipate over time.

The Signal Information
option under Self

Diagnosis isn't activated.

The TV is tilted to the
side.

The stand is wobbly or
crooked.

The output resolution of the attached device is not supported by the TV. Check
the TV's supported resolutions and adjust the external device’s output resolution
accordingly.

When an external device is connected with an HDMI or Component cable, the

Subtitle is unavailable. Adjust the subtitle setting on the external device.

"

The actual name may differ with the geographical area. (Subtitle or Caption)

Verify that the current channel is a digital channel.
The Signal Information is only available for digital channels.

Remove the base stand from the TV and reassemble it.

Make sure the indicator arrows on the stand and stand holder are properly aligned.

The problem Try this!

The remote control, and/
or voice does not work.

The Broadcasting option
has been deactivated.

The settings are lost after
5 minutes or every time
the TV is turned off.

There is an intermittent
loss of audio or video.

There are small particles
on the TV's bezel.

The PIP is not available.

The TV ships with protective stickers covering some of the sensors. Make sure all
of the stickers have been removed.

Broadcasting is only available when the Source is set to TV.

The Broadcasting menu cannot be accessed while you watch TV using a cable or
satellite box.

The Broadcasting menu cannot be accessed while a recording is in progress or the
timeshift function is running.

If the Usage Mode is set to Retail Mode, the TV's audio and video settings are
automatically reset every 5 minutes.

Change the Usage Mode ( Settings System Expert Settings Usage

Mode) to Home Mode.

Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If you are mounting the

TV to a wall, we recommend using cables with 90-degree connectors.

This is part of the product’s design and is not a defect.

PIP is available only when an external device is connected with an HDMI or
Component cable. Note that the function is unavailable when the Smart Hub is
active or the Sports Mode is On.

A POP (TV’s internal
banner ad) appears on
the screen.

The TV is making a
popping noise.

The TV is making a
humming noise.

Change the Usage Mode ( Settings System Expert Settings Usage

Mode) to Home Mode.

The expansion and contraction of the TV's outer casing may cause a popping noise.
This does not indicate a product malfunction. The TV is safe to use.

Your TV utilises high-speed switching circuits and high levels of electrical current.
Depending on the TV's brightness level, the TV may seem slightly noisier than a
conventional TV.

Your TV has undergone strict quality control procedures that meet our demanding
performance and reliability requirements.

Some noise coming from the TV is considered normal and is not an acceptable
cause for an exchange or refund.

Before Using the Recording and Timeshift Functions

Read these instructions before using Recording and Timeshift.

"

This function is not available on certain models in specific geographical areas.

Before using the recording and Schedule Recording functions

●

To set up a Schedule Recording, you must first set the TV's clock. Set the Clock ( Settings

System Time Clock).

●

You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.

●

Recordings are DRM-protected and therefore cannot be played back on a computer or on a different
TV. In addition, these files cannot be played back on your TV if its video circuit has been replaced.

●

A USB hard drive with a speed of 5,400rpm or above is recommended. However, RAID-type USB hard
drives are not supported.

●

USB memory sticks are not supported.

●

The total recording capacity may differ with the amount of available hard drive space and the
recording quality level.

●

Schedule Recording requires at least 100MB of free space on the USB storage device. Recording will

stop if the available storage space falls below 50MB while recording is in progress.

●

If the available storage space falls below 500MB while both the Schedule Recording and Timeshift
functions are in progress, only the recording will stop.

●

The maximum recording time is 720 minutes.

●

A video is played according to the TV settings.

●

If the input signal is changed while recording is in progress, the screen will go blank until the
change is made. In this case, recording will resume, but will not be available.

●

When using the Record or Schedule Recording function, the actual recording may start a second or
two later than the specified time.

●

If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC
external device, the priority is given to the Schedule Recording.

●

Connecting a recording device to the TV automatically deletes abnormally saved recording files.

●

If the Off Timer or Auto Power Off has been set, the TV will override these settings, continue to
record, and turn off after the recording has ended.

Before using the Timeshift function

●

A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB
hard drives are not supported.

●

USB memory sticks or flash drives are not supported.

●

The total recording capacity may differ with the amount of available hard drive space and the
recording quality level.

●

If the available storage space falls below 500MB while both the Schedule Recording and Timeshift
functions are in progress, only the recording will stop.

●

The maximum amount of time available for the Timeshift function is 90 minutes.

●

The Timeshift function is not available for locked channels.

●

Time-shifted videos are played according to the TV settings.

●

The Timeshift function may be terminated automatically once it reaches its maximum capacity.

●

The Timeshift function requires at least 1.5GB of free space available on the USB storage device.

Supported broadcasting audio options

Audio Type Dual Sound Default

Mono Mono Automatic change

A2 Stereo Stereo Stereo, Mono Automatic change

Dual Dual I, Dual II Dual I

Mono Mono Automatic change

NICAM Stereo Stereo Mono, Stereo Automatic change

Dual Mono, Dual I, Dual II Dual I

"

If the Stereo signal is too weak and an automatic switching occurs, select Mono.

"

Available only for the stereo signals.

"

Available only when the input source is set to TV.