Samsung SPHA110, Jitterbug OneTouch User Manual
WELCOME TO JITTERBUG
Now you have everything you need (and
nothing you don’t) to stay connected with
family and friends when you are away
from home.
Jitterbug™ is perfectly simple – a cell phone
made easy with personalized services
designed with you in mind. Your sleek new
phone was designed with Samsung and the
Jitterbug service provides a quality
connection wherever you go. Plus, a friendly
Jitterbug operator is at your service 24
hours a day.
All of our features and services have been
created for your comfort, convenience and
ease of use – and you can choose to turn
any of them on or off, as you wish.
Simply call the Jitterbug operator for assistance. Or, you or a loved one can update
your Jitterbug features on your personal
web page at http//:www.myjitterbug.com
(This feature will be available in early 2007).
Our goal is to make using Jitterbug
intuitive, familiar and perfectly simple.
Table of Contents
Section 1: Getting Started ..................5
How to Use This Guide .......................6
What’s in the Box ..............................7
Installing the Battery..........................8
Turning Your Phone On/Off..................9
Charging the Battery ........................10
Low Battery Indicator .......................11
Jitterbug Service Passwords...............12
Getting Help ....................................13
Contacting Customer Service ............14
Jitterbug Operator Assistance ............15
Section 2: OneTouch Features ...........17
Key Features ...................................18
Accessories .....................................21
Closed View (Front) of Your Phone ........22
Closed View (Back) of Your Phone .........24
Open View of Your Phone ..................26
Your Display Screen ..........................28
Your Phone Settings ..........................29
- Adjust Ringer Volume..................30
- Speakerphone ............................31
- Emergency Callback ....................32
Section 3: The Basics .......................35
Answering a Call ...............................36
Ending a Call ....................................37
Ignoring a Call ..................................37
TABLE OF CONTENTS
1
3
Section 7: Voicemail.........................61
Voicemail Notifications ......................62
Using Voicemail ...............................62
- Setting Up Voicemail ....................62
- Recording a Personalized Greeting .63
- Listening to Messages ..................63
- Deleting Messages .......................64
Section 8: Voice Dialing ....................65
Start Voice Dialing............................66
Voice Dialing Tips.............................67
Section 9: Your Customer Agreement .69
Your Calling Plans ...........................72
Your Rights To Refuse or Cancel.........73
How Service Works ..........................76
Your Bill/Statements ..............................79
Disclaimer of Warranties ...................86
About This Agreement ......................92
Section 10: Health and Safety
Information.....................................95
Operating Environment ....................96
- Pacemakers .................................96
- Hearing Aids ...............................97
- Other Medical Devices........................97
- Vehicles ......................................97
TABLE OF CONTENTS
5
Getting Started
This section explains how to start using
your Jitterbug OneTouch™ phone.
Topics Covered
• How to Use this Guide
• What’s in the Box
• Installing the Battery
• Turning Your Phone On/Off
• Charging the Battery
• Jitterbug Service Passwords
• Getting Help
• Contacting Customer Service
• Jitterbug Operator Assistance
For more information or to see the latest products, services
and updates to our How-To Guide, visit us online at
www.myjitterbug.com (This feature will be available in early 2007).
SECTION 1
7
What’s in the Box?
The Jitterbug package you received
includes everything you need to
get started:
1. Jitterbug OneTouch Cell Phone
2. Rechargeable Battery
3. AC Charger (to charge your battery)
4. How-To Guide
5. Quick Start Guide (not shown)
SECTION 1
1
2
3
4
ALERT
FAC T
9
Turning Your Phone On/Off
To turn the power on:
1. Open the phone.
2. Press the button in the upper right
corner until the screen lights up.
The "Jitterbug" logo will appear on
your screen before your phone is
ready to use. If a connection isn’t
possible, you'll see "No Service"
on the screen.
3. When you hear a dial tone, your phone
is ready to use.
If you are not able to place a call,
go to another phone and call us at
1-800-733-6632 so we can help you.
To turn the power off:
1. Open the phone.
2. Press and hold the button until the
Jitterbug tune plays. Your power is off.
SECTION 1
NOTE
ALERT
Back Side
Back Side
11
SECTION 1
Low Battery Indicator
Jitterbug phones do not have a “low
battery” icon. Instead, reminder
warnings will appear as popups on the
screen with the following messages:
º
“Charge Battery” will appear when you
have used about 50% of your battery.
º
“Battery Very Low” will appear when
you have about ten minutes of calling left.
º
“Battery Critical” will appear when you
have two minutes of calling left. The
message will appear every ten seconds
until you connect your phone to a charger.
If you continue to use your phone
without charging the battery, the
phone will turn itself off.
You must fully charge your
battery before using your phone
for the first time. Failure to do so
may damage your battery.
TIP
ALERT
13
Getting Help
Visit www.myjitterbug.com (This feature
will be available in early 2007), to do
any of the following:
• Access your account information
• Update your phone list
• Change your phone options
• See and pay your bill
• Buy accessories
• Shop for the latest Jitterbug phones
• Learn about new Jitterbug services
The Jitterbug SmartCharger™
allows others to help you manage
your phone. Learn more about this
and other Jitterbug accessories at
our Web site.
SECTION 1
TIP
15
Jitterbug Operator Assistance
Jitterbug Operators are available 24
hours a day, seven days a week to:
• Place calls to anyone on your Phone List,
which is on file at the operator center.
• Look up residential, business or
government listings.
• Connect you to any number in the
U.S. or Canada.
• Update your Phone List.
• Connect you with Customer Service.
To call a Jitterbug Operator:
• Press the "Operator" button.
The operator will greet you by name
and ask how to assist you.
A surcharge for operator assistance
may apply. Refer to your service
agreement for details.
SECTION 1
NOTE
17
OneTouch Features
This section describes the Basic Features
of your Jitterbug OneTouch™ phone and
how to use them.
Topics Covered
• List of Features
• Accessories
• Closed View (Front and Back)
• Open View of Your Phone
• Your Display Screen
• Your Phone Settings
- Adjust Ringer Volume
- Speakerphone
- Emergency Callback
For more information or to see the latest products, services
and updates to our How-To Guide, visit us online at
www.myjitterbug.com (This feature will be available in early 2007).
SECTION 2
The first cellular phone weighed 40 ounces. Your
Jitterbug OneTouch weighs only 4.5 ounces.
FAC T
19
SECTION 2
- Emergency call back service, if you
ever need it.
To modify any of the above features,
please call the Jitterbug operator who
can assist you 24 hours a day.
Plus: You’ll have easy access to
additional services that also can be
turned on or off at your request:
- Voice Dialing – Just say the name or
number you want called, and you will
be connected right away.
- Ringtones – Jazz, Classical? Choose
from a list of preset ringtones or add
your own to suit your style.
(Additional charges may apply.)
- Phone List Updating – Select simple
or advanced ways to change and save
numbers.
- A built-in How-To-Guide so you can
quicky learn how your phone works.
- Voicemail – Makes it easy to
retrieve any missed messages
(service fees and airtime may apply).
21
Jitterbug OneTouch Phone
Accessories
To order any of these accessories,
visit www.jitterbug.com or call
us at 1-800-733-6632.
-
SECTION 2
Standard Battery AC Power Charger
Leather Carrying
Case
Jitterbug SmartCharger
Car Power Charger
Hands-free Car Kit
23
Closed View of Your Phone (Front)
1. Internal Antenna—Connects with the
cellular network so you can use your phone.
2. Display Window—Shows time, day and
date (when your phone is on). Indicates when
you have an incoming call or message.
3. Volume Button—Adjusts the ringer or
the voice volume during a call. (To silence
the ringer during an incoming call, tap
the volume button.)
4. Accessory Connector—Links
accessories to your phone.
5. Power Connector—Connects the AC
Power Charger to your phone.
6. Light Alert—Surrounds the Volume
Button and:
• Lights briefly when charging begins and
steadily when charging is complete.
• Flashes to indicate an incoming call or
message.
• Lights when you turn on the phone.
• Flashes when the phone needs charging
SECTION 2
2. Display Window
6. Light Alert
25
Closed View of Your Phone (Back)
1. Battery—Delivers power to make your
phone function.
2. Battery Latch—Slides to open and
remove the battery.
3. Lanyard Connector—Makes it easy to
attach a hand-strap to carry your phone.
SECTION 2
2. Battery
Latch
27
Open View of Your Phone
1. Speaker—Lets you hear the caller and projects
sounds, such as ring tones and alerts.
2. Display Screen—Shows all the information you
need to operate your phone.
3. Up/Back Arrow Button—Shows the previous
screen on your Phone List or Call History list.
4. Yes Button—Responds to questions or
commands on the screen, such as “Call?”
5 . Down/More Arrow Button—Shows the next screen
on your Phone List or Call History list.
6. Operator Button—Calls the Jitterbug operator.
7. My Choice—Calls the number you’ve chosen to
store on your phone, such as a friend, relative,
service, physician, taxi or towing service.
8. 911 Button—Calls 911.
9. Accessory Connector—Plugs accessories into your
phone such as your Hands-free Car Kit.
10. Power Connector—Connects the AC Power
Charger and your Car Power Charger to your phone.
11. Microphone—Used during phone calls to pick
up the sound of your voice.
12. No Button—Rejects questions or commands on
the screen, such as “Call?.” Pressing also moves
you to the next feature on your phone.
13. Power Button—Turns your phone on and off.
14. Softcell Ear Pad—Fits comfortably around your ear
while reducing unwanted noise.
SECTION 2
11. Microphone
12. No Button
13. Power Button
14. Softcell Ear Pad
29
SECTION 2
Remember to read the Command
Area line and respond by using the
or button.
Your Phone Settings
When you turn your phone on and it connects
to the cellular service, it is ready for calls.
You can place and receive calls only when
your phone is on.
By logging onto www.myjitterbug.com.
(This feature will be available in early 2007),
or by calling Customer Service or the
Jitterbug operator, you can turn the
following settings on or off:
• Voice Dial
• Call History
• Built-In How-To Guide
• Change Your Ringtone
(ringer sound)
If, for example, you turn on Voice Dial,
that’s the first feature you will see when
you open your phone.
Your phone can store up to 20
ringtones. You can add or delete
ringtones at www.jitterbug.com at
any time. (Additional fees and airtime may apply.)
Voice Dial
Yes to Use
Voice Dial?
TIP
2
NOTE
31
The Volume button is on the
cover of your phone just below
the display window.
Speakerphone
Use the Speakerphone setting to
conduct a call without holding the phone
to your ear (and allow others to
participate in your phone call).
You must be on a call to use this
setting.
To use Speakerphone:
1. When you have made or
answered a call, you will see a
"Connected to…” message on
the screen, as shown.
2. Press the Volume button
Up repeatedly until you see
"Press Yes for SPKR
Phone," as shown.
3. Press the button.
To exit Speakerphone:
While you're on a call using Speakerphone,
press the volume button Down to
turn this feature off.
SECTION 2
Speaker Phone
Yes No
for SPKR
Phone
Press Yes
NOTE
NOTE
Connected to
Hang up?
310-555-1234
No to Hang up
33
You will know that you are in the
Emergency Callback setting when you
open your phone and see a popup screen
with “Emergency Callback” notification.
To exit this setting:
You must remove your battery to exit the
emergency callback setting. See page 8
for information about removing a battery.
Why do I have an Emergency
Callback setting?
If you dial 911, your mobile phone line is
kept free so that the 911 operator can
call you back or stay on the line with you.
If you mistakenly call 911, end the
call as soon as possible by pressing
to Hang up or close your
phone.
SECTION 2
Connected to
Emergency
No to Hang up
911
Every day in the U.S., more than 200,000
wireless calls are made to 911.
FAC T
NOTE
35
The Basics
This section explains how to use your
phone’s Calling and Answering features.
Topics Covered
• Answering a Call
• Ending a Call
• Ignoring a Call
• Placing a Call
- Calling the Jitterbug Operator
- Non-Phone List Numbers
- Using the “My Choice” Button
- Calling 911
- Calling Phone List Numbers
For more information or to see the latest products, services
and updates to our How-To Guide, visit us online at
www.myjitterbug.com (This feature will be available in early 2007).
SECTION 3
More than 196 million Americans subscribe to
a wireless service.
FAC T
37
• A phone number or name
appears in the display
window, as shown.
To answer a call if the phone is closed:
1. Open the phone. The ring
tone will stop.
2. A "Connected to..." message
will appear on the screen. The
caller's voice can be heard.
Ending a Call
1. During calls, the “No to
Hang Up” command appears
at the bottom of the screen, as
shown.
2. To end a call, press the
button or close the phone.
Ignoring a Call
When the phone is closed:
Do nothing; the call will be sent automatically
to your Voicemail if you enabled this
service at www.myjitterbug.com (This
feature will be available in early 2007).
If Voicemail is not active, callers will get a
message that you are not available.
SECTION 3
Amy
Answer?
909-555-2334
Calling from
Call from
817-555-2872
Connected to
No to Hang Up
Amy
909-555-2334
Connected to
Assistance
Hang up?
310-555-1234
Connected to
No to Hang Up
Amy
909-555-2334
No to Hang up
39
SECTION 3
The "Calling Operator"
message appears on the screen,
as shown.
2. When the Operator answers,
the "Connected to Operator"
message appears, as shown.
Tell the "Operator" the name
of the person or service on
your Phone List, such as
“Call Susan” or the number you
want.
To end a call or exit any screen and
return to the first screen on your
phone, close it then re-open it.
Calling Non-Phone List Numbers
To call numbers in the U.S. or Canada
that are not stored on your Phone List
or your Call History list, ask a Jitterbug
operator to place the call for you.
If you have security active in your
account, you will be asked for your Personal
Identification Number [PIN].
Connected to
Operator
No to Hang up
114
Calling
Operator
No To Hang Up
TIP
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