Samsung Jitterbug 5 Quick Start Guide

Quick-Start Guide

Welcome to GreatCall!

Thank you for purchasing the Jitterbug® cell phone. This Quick-Start Guide will
help you activate and set up your Jitterbug so you can enjoy the best cell phone
experience around. Once you’re set up and calling, you can learn more about

the benets of being a GreatCall customer in your User Guide, contained in this

package.

IMPORTANT!

Please do not turn your phone on until you are instructed to do so in the activation
process.

Quick-Start Guide 1

Quick-Start Guide

Quick-Start Guide

The Front Of Your Jitterbug

Camera

Indicator Light

Outside Display

2 Quick-Start Guide

Headset Jack (side)

Power Connector (side)

The Back Of Your Jitterbug

External Speaker

Battery Cover

Lanyard Connector

Quick-Start Guide

Quick-Start Guide 3

Quick-Start Guide

The Inside Of Your Jitterbug

Up/Down Button

5Star Button

“YES” Button

Volume Button

4 Quick-Start Guide

888­555-

5555

CALL?

Earpiece Speaker

Inside Display

On/Off Button
“NO” Button

Microphone

Activating Your Jitterbug

IMPORTANT!

Please do not turn on your phone until instructed to do so. If you turn it on
prior to setting up your account, the device may fail to activate. If the device

fails to activate, power off and start with step

For your convenience, the battery has been pre-installed in your Jitterbug phone.

Plug the large end of the Wall Charger into a standard wall outlet (110/220 VAC),
and plug the smaller end into the Power Connector on the side of your Jitterbug
phone. The Outside Display will indicate that the battery is charging.

To ensure that your Jitterbug phone is activated successfully, it is important that
you follow these simple steps when activating.

• If you purchased your Jitterbug phone directly from GreatCall by phone or on

greatcall.com, please skip to step

. Otherwise, proceed to step .

.

Quick-Start Guide 5

Quick-Start Guide

Quick-Start Guide

Gather The Required Information.

1

Home and billing address

Phone number

Email address

Credit or debit card information

Emergency contact details

The 18-digit Serial Number found on the side of your Jitterbug box, or on the
Activation Card you received inside the Jitterbug box.

6 Quick-Start Guide

MEID-DEC:

123456789012345678

Go Online Or Call To Set Up Your Account.

2

If you do not have a GreatCall account, visit us online at

www.greatcall.com/activate. There you can enter your Jitterbug Serial

Number and follow the instructions to set up your account. If you do not
have Internet access, please call

1-866-482-1424.

- OR -

If you are an existing GreatCall customer and would like to replace,
upgrade, or add a Jitterbug phone to your account, or need to activate
more than one device, call us at 1-866-482-1424.

Quick-Start Guide

Quick-Start Guide 7

Quick-Start Guide

on
off

Turn On Your Jitterbug To Activate.

3

You can now open your Jitterbug and press the

button and the activation process

will automatically begin.

This process may take a few minutes and you may notice the phone reboot several
times. Once complete you will see a screen “Phone was set up successfully!”

Congratulations! Your Jiiterbug is now activated.

8 Quick-Start Guide

Making Your First Call:

1. When you open your Jitterbug, you will hear a dial tone to indicate that service

is available. If service is not available, there will be no dial tone and you will
see “No Service” on the Inside Display.

2. Dial the full ten-digit number using your keypad. You may be required to dial
the number “1” rst before placing a call in some areas.

3. Press the

NOTE:

If you accidentally press a wrong button, press the

the last number.

button to place the call when you are nished dialing.

button to back up and delete

Quick-Start Guide 9

Quick-Start Guide

Quick-Start Guide

Using The Phone Book To Make A Call

1. Starting from the Main Screen, use the “Up/Down” button and press the

button when “Phone Book” is highlighted in gray in the middle of the

Inside Display.

2. Press the “Up/Down” button to scroll through the contacts in your Phone

Book.

3. When you nd the desired name and number, press the button to

place the call. You will see “Calling...” on the Inside Display followed by

“Connected.”

10 Quick-Start Guide

Answering A Call

Your Jitterbug will ring or vibrate, depending on your Volume Setting, when you
have an incoming call. To answer an incoming call when your Jitterbug is closed,
simply open the phone to accept the call. To answer an incoming call when your
Jitterbug is already open, press the

button to accept the call.

Quick-Start Guide 11

Quick-Start Guide

Quick-Start Guide

Ending A Call

To end any active call, press the button or close your Jitterbug. You will see

“Call Ended” on the Inside Display and Outside Display.

Adjusting The Earpiece Speaker Volume

While on an active call, press up or down on the Volume Button until the sound

from the Earpiece Speaker reaches a comfortable level.

Adjusting The Ringer Volume

When the phone is open and not on an active call, press up or down on the

Volume button to select the desired ringer volume. There are ve options to

choose from: Max, High, Medium, Low, and Vibrate.

12 Quick-Start Guide

The 5Star Button

on
off

Customers with a GreatCall GoPlan have access to the 5Star Service. Simply
press the red 5Star button to be connected to a 5Star Agent in an unsafe or
uncertain situation. The 5Star Agent will assess the situation, conrm your
location using GPS and connect you to emergency services if you need it.
See the User Guide for more information on GoPlans, 5Star Service and
GreatCall’s suite of health and wellness services.

Quick-Start Guide 13

Quick-Start Guide

Quick-Start Guide

Calling Operator Assistance

1

Live Operators are available 24/7 and can help you:

• Update and manage your Phone Book.

• Look up a residential, business or government phone number.

• Connect you to any number in the U.S. or Canada.

• Place calls to anyone in your Phone Book.

It’s easy to call an Operator, just follow these three steps:

1. Open your Jitterbug.

2. Press the

3. Press the

14 Quick-Start Guide

button on the keypad.

button to place the call.

Coverage and service are not available everywhere. Other charges and restrictions may apply. 1 There are no additional fees to call GreatCall’s 24-hour U.S. Based
Customer Service. However, for calls to an Operator in which a service is completed, minutes will be deducted from your monthly balance equal to the length
of the call and any call connected by the Operator, plus an additional 5 minutes, except on the GoPlan Unlimited rate plan. Copyright ©2014 GreatCall, Inc.

®

People You Can Count On,® 5Star,TM GreatCall GoPlanTM and GreatCall LinkTM are trademarks of GreatCall, Inc. registered and/or pending in the United

GreatCall,
States and other countries. Copyright ©2014 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd.
Screen images simulated. Appearance of device may vary. Other marks are property of their respective owners and may be trademarks.

Model SCH-R220

www.greatcall.com

GH68-40856A