Samsung J3 Prime, Galaxy J3 Prime User Manual

SMARTPHONE

User Manual

Please read this manual before operating

your device and keep it for future reference.

Special Features ..............................1

Side Speaker .................................2

Getting Started .............................. 3

Set Up Your Device .............................4

Assemble Your Device ........................5

Start Using Your Device ......................10

Set Up Your Device ..........................11

Learn About Your Device .......................15

Front View ..................................16

Back View ..................................18

Home Screen ...............................19

Navigation

Entering Text ..............................30

Multi Window .............................. 33

Emergency Mode .......................... 35

................................ 28

Apps .........................................37

Using Apps ................................ 38

Applications Settings ........................41

Calculator .................................43

Calendar ..................................44

Camera and Video .......................... 47

Clock ..................................... 52

MET_J327T1_EN_UM_TN_QCB_042417_FINAL

Contacts

Email .....................................62

Galaxy Apps ............................... 65

Gallery ...................................66

Google Apps ............................... 70

Internet ................................... 73

Messages ..................................77

MetroPCS Apps ............................ 82

My Files ...................................84

Phone ..................................... 86

Samsung Gear ............................. 96

SamsungNotes ............................ 97

Samsung+ ................................. 99

Secure Folder .............................. 99

.................................. 55

Settings ....................................100

How to Use Settings ........................101

Connections ................................ 102

Wi‑Fi ..................................... 103

Bluetooth ................................ 106

Data Usage ............................... 109

Airplane Mode .............................111

Mobile Hotspot ............................111

Tethering ..................................114

Mobile Networks ...........................114

Location ...................................115

Nearby Device Scanning ....................117

Printing ...................................117

Virtual Private Networks (VPN) .............117

iii Table of Contents

Sounds and Vibration

Sound Mode ...............................121

Easy Mute .................................121

Vibrations .................................121

Volume ...................................122

Ringtone ................................. 123

Notification Sounds ....................... 124

Do Not Disturb ............................ 124

System Sounds ........................... 125

Key‑Tap Feedback ......................... 125

Sound Quality and Effects ..................126

Notifications .................................127

Block App Notifications .................... 128

Customize App Notifications ............... 128

Smart Alert ............................... 129

........................ 120

Display ..................................... 130

Screen Brightness ..........................131

Screen Zoom and Font ......................131

Home Screen ..............................132

Easy Mode .................................132

Icon Frames .............................. 133

Status Bar ................................ 133

Screen Timeout ........................... 133

Screen Saver .............................. 134

Wallpapers and Themes ..................... 135

Wallpapers ............................... 136

Themes .................................. 136

Icons ..................................... 136

Device Maintenance ..........................137

Quick Optimization ........................ 138

iv Table of Contents

................................... 138

Battery

Storage .................................. 139

Memory ...................................141

Language and Input ........................141

Date and Time ............................ 144

Reset ....................................144

Factory Data Reset ........................145

Software Update .......................... 146

Lock Screen and Security .....................147

Set a Screen Lock ......................... 148

Find My Mobile ...........................149

Unknown Sources ......................... 149

Secure Folder ............................. 150

Secure Startup ............................ 150

Encrypt SD Card ..........................150

Set Up SIM Card Lock .......................151

View Passwords ............................151

Security Update Service ....................151

Device Administration ......................152

Credential Storage .........................152

Knox Active Protection .................... 153

Advanced Security Settings ................ 153

Accounts ................................... 154

Samsung Cloud ............................155

Add an Account ........................... 156

Backup and Restore ....................... 158

GoogleSettings ........................... 159

Accessibility .................................161

Vision .................................... 162

Hearing .................................. 163

v Table of Contents

Dexterity and Interaction

More Accessibility Settings ................ 164

Accessibility Services ...................... 165

Other Settings .............................. 166

About Device ..............................167

Help ......................................167

.................. 163

Getting Help ...............................168

Videos ................................... 169

Simulators ............................... 169

Tips ...................................... 169

Samsung Support ......................... 169

Legal ........................................ 170

Legal Information ..........................171

vi Table of Contents

Special Features

Learn about your mobile device’s special features.

Side Speaker

This device features the speaker on the side of the device.

Speaker

2Special Features

Getting Started

Learn about your mobile device

hardware, assemblyprocedures, and how to get started usingyour

new device.

Set Up Your Device

Learn how to set up your device for the firsttime.

Assemble Your Device

This section helps you to assemble your device.

Remove the Back Cover

1. Remove the back cover.

2. Lift the cover up and to the left of the device.

Set Up Your Device 5

Caution: When removing the back cover, use the

slotnext to the Volume key to gently lift the cover off. Pulling on the Speaker (located next to the Powerbutton) may cause damage.

Do not pull onSpeaker

Warning: Do not bend or twist the back cover excessively. Using excessive force on the cover during removal or installation of an internal component can

cause the material to break.

Install the SIM Card

When you subscribe to a cellular network, you are

provided with a plug-in SIM card. During activation, your SIM card is loaded with your subscription details, such as your Personal Identification Number (PIN), available optional services, and other features.

Warning: Please be careful when handling the SIMcard to avoid damaging it. Keep all SIM cards outof reach of

small children.

► Carefully slide the SIM card into the SIM card slot.

Make sure that the card’s gold contacts face

•

down into the device and that the card is

positioned as shown.

Set Up Your Device 6

Install an Optional Memory Card

You can install a microSD™ or microSDHC™ memory card (notincluded) to add more memory space to yourdevice.

A memory card can be installed at any time. It is not necessary to install it prior to using the device.

► Slide the memory card into the slot with the gold

contacts facing down.

Set Up Your Device 7

Install the Battery

The battery is installed in the back of the device.

1. Insert the battery into the opening on the back of the device, making sure the connectors align.

2. Gently press down to secure the battery.

Replace the Back Cover

The back cover should be replaced before using thedevice.

1. Place the back cover onto the back of the device and press down.

2. Press along the edge of the back cover until you have a secure seal.

Set Up Your Device 8

Charge the Battery

Your device is powered by a rechargeable, standard Li-Ion battery. A USB charger (charging head and USB cable) is included with the device for charging the battery from any standard outlet.

The battery comes partially charged. You can use the

device while charging.

1. Insert the USB cable into the USB charger/

Accessory port.

Caution: Use only charging devices and batteries

approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using

other accessories may void your warranty and may cause damage.

2. Connect the USB cable to the charging head, and

then plug the charging head into a standard outlet.

3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete.

When to Charge the Battery

When the battery is low and only a few minutes of operation remain, the device sounds a warning tone at

regular intervals.

In this condition, your device conserves its remaining battery power by dimming the screen.

Set Up Your Device 9

When the battery level becomes too low, the device

automatically turns off.

For a quick check of your battery level:

► View the battery charge indicator located in the top

right corner of your device’s display. Asolid color ( ) indicates a full charge.

You can also choose to display a percentage value. Viewing a percentage value can provide a better idea of the remaining charge on the battery. For more information, see “Battery” on page138.

While charging, the device and the charger may

become hot. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation.

The charger may stop charging if the battery becomes

too hot.

If the device heats up while charging the battery:

1. Disconnect the charger from the device and close any running apps.

2. Wait for the device to cool down, and then begin charging the device again.

If the lower part of the device overheats,

•

check for damage to the connected USB cable. Replace the damaged USB cable with a new Samsung-approved cable.

Set Up Your Device 10

Start Using Your Device

Turn Your Device On or Off

The instructions below explain how to turn your device on or off.

To turn the device on:

► Press and hold the Power key until the device

turnson.

To turn the device off:

1. Press and hold the Power key until the

Deviceoptions menu is displayed.

2. Tap Power off, and confirm if prompted.

Lock or Unlock Your Device

Use your device’s screen lock features to secure your

device.

By default, the device locks automatically when the

screen times out.

To lock the device:

► Press the Power key.

The default Screen lock on your device is Swipe. Tochoose a more secure screen lock, see

“Set a Screen Lock” on page148.

To unlock the device:

► Press the Power key or Home key, and then drag

your finger across the screen.

Set Up Your Device 11

Restart the Device

If your device stops responding to taps or finger gestures and you are unable to turn it off, youcan

restart your device.

► Press and hold the Power key and the

Volumedown key at the same time for morethan

seven seconds.

Set Up Your Device

Use the Set Up Wizard

The first time you turn your device on, a Welcome screen is displayed. It guides you through the basics of setting up your device.

Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features,

and more.

Voice Assistant provides voice prompts and descriptions of items on the screen to improve

accessibility.

Google Account

Your new device uses your Google™ Account to fully utilize its Android™ features, including Gmail™, GoogleDuo, and the Google Play™ store.

When you turn on your device for the first time, set up your existing Google Account or create a new GoogleAccount.

– or –

To create a new Google Account or set up your GoogleAccount on your device at any time, use

Accounts settings.

Set Up Your Device 12

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts.

3. Tap Addaccount > Google.

Factory Reset Protection

When you sign in to a Google Account on your device,

Factory Reset Protection is activated. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can

use the device.

You will not be able to access the device after a factory data reset if you do not have your GoogleAccount username and password. For more information, see

“Factory Data Reset” on page145.

Caution: Before shipping your device back to Samsung or taking it to your nearest Samsung-authorized service center, you should remove your Google Account before resetting the device back to factory settings. For more information, visit: samsung.com/us/support/frp.

Enable Factory Reset Protection

Adding a Google Account to your device automatically

activates the Factory Reset Protection (FRP) security feature.

Disable Factory Reset Protection

To disable FRP, remove all Google Accounts from the

device.

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts > Google.

If you have more than one Google Account set

•

up on your device, tap the Google Account you

want to remove.

3. Tap Moreoptions > Remove account.

Set Up Your Device 13

Samsung Account

Create a Samsung account for access to Samsung content and apps on your device. When you turn on your device for the first time, set up your existing

Samsung account or create a new Samsung account.

– or –

To create a new Samsung account or set up your

Samsung account on your device at any time, use Accounts settings.

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts.

3. Tap Addaccount > Samsungaccount.

Add an Email Account

Use the Email app to view and manage all your email accounts in oneapp.

When you turn on your device for the first time, set up your existing email account or create a new email

account.

– or –

To create a new email account or set up your email

account on your device at any time, use Accounts settings.

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts.

3. Tap Addaccount > Email.

Set Up Your Device 14

Transfer Data from Your Old Device

Easily transfer your photos, videos, music, apps and

more with Samsung Smart Switch™.

Get started today at samsungsmartswitch.com.

Set Up Your Voicemail

You can access your voicemail from a Home screen.

1. From the Home screen, tap Phone, and then tap Voicemail.

2. Follow the tutorial to create a password, record a greeting, and record your name.

For more information on voicemail, see “Voicemail” on page93.

Learn About Your Device

Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard.

Front View

Microphone

Front camera

Volume keys

Earpiece

Proximity sensors

Power key

Recent apps

Home key

Learn About Your Device 16

Back

*Device s and soft ware are const antly evolving — t he illustra tions you see h ere are for refer ence only.

Proximity sensor

•

Turns off the screen and disables touch

functionality when the device is in close proximity to the human body.

Turns the screen back on and enables touch

functionality when the device is outside a specific range to the human body.

Power key

•

Briefly press to turn on or off the screen.

Press and hold to select a power control option.

Home key

•

Press and hold to launch Google.

Press twice to launch the camera.

Learn About Your Device 17

Volume keys

•

Adjust the volume for ringtones, calls, or

notifications.

In the camera app, press a volume key to take

aphoto.

Back View

Rear camera

Speaker

Headset jack

USB charger/Accessory port

Learn About Your Device 18

Flash

Microphone

*Device s and soft ware are const antly evolving — t he illustra tions you see h ere are for refer ence only.

Home Screen

Status bar

App shortcuts

Home screen indicator

Learn About Your Device 19

*Device s and soft ware are const antly evolving — t he illustra tions you see h ere are for refer ence only.

Status Bar

The Status bar at the top of the Home screen provides device information (such as network status, battery charge, and time) on the right side and notification alerts on the left.

Status Icons

Battery full

Battery low

Battery charging

Vibrate mode

Mute mode

Learn About Your Device 20

4G LTE™ active

Signal strength

Network not available

Wi-Fi active

Wi-Fi available

Notification Icons

Missed call

Call in progress

Call on hold

New email

New Gmail

New voicemail

Learn About Your Device 21

New message

File download in progress

File upload in progress

GPS active

App updates available

App updates complete

Notifications

Quick settings

Notification cards

Settings

View all

Learn About Your Device 22

*Device s and soft ware are const antly evolving — t he illustra tions you see h ere are for refer ence only.

View the Notification Panel

You can access the Notification panel from any

Homescreen.

1. Drag the Status bar down to display the

Notificationpanel.

2. Swipe down the list to see notification details.

To open an item, tap it.

•

To clear a single notification, drag the

•

notification left or right.

To clear all notifications, tap Clear all.

•

3. Drag upward from the bottom of the screen or tap

Back to close the Notification panel.

Learn About Your Device 23

Quick Settings

In addition to notifications, the Notification panel also provides quick access to device functions such as Wi-Fi, allowing you to quickly turn them on or off.

To view additional Quick settings and customize the Quick settings that display:

1. Drag the Status bar down to display the

Notificationpanel.

2. Drag View all downward.

Tap a setting to turn it on or off.

•

Tap More options to edit Quick settings

•

ortochange the button layout.

3. Drag View all upward to close the

Quicksettings.

Customize Your Home Screen

Screens

Your device comes with multiple Home screens to hold app shortcuts and widgets. You can add, remove, change the order of screens, as well as choose a different main Home screen.

1. From a Home screen, pinch the screen.

2. Use these options to manage screens:

Remove a screen: Touch and hold a screen, and

•

then drag it to Remove.

Set a screen as the main Home screen: Tap

•

Main Home screen at the top of a screen.

This screen is displayed when you press the

Homekey.

Change the order of screens: Touch and hold a

•

screen, and then drag it to a newposition.

Add a screen: Swipe to the end of the screens,

•

and then tap Add.

Learn About Your Device 24

Wallpapers and Themes

Set visual themes for all system screens and icons on your device. Change the look of the Home and

Lockscreens with wallpaper. You can display a favorite

picture or choose from preloaded wallpapers.

1. From a Home screen, pinch the screen.

2. Tap Wallpapers and themes to customize.

For more information, see “Wallpapers and Themes” on page135.

Widgets

Widgets are simple application extensions that run on a Home screen. There are many kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.

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