Samsung iDCS 100 Service Manual

Release 2
Digital Communications System
General Description
Every effort has been made to eliminate errors and ambiguities in the information contained in this booklet. Any ques­tions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA. SAM­SUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from erroneous interpretation or use of information presented in this manual.
Publication Information
SAMSUNG TELECOMMUNICATIONS AMERICA also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant.
Copyright 2005
Samsung Telecommunications America
All rights reserved. No part of this manual may be reproduced in any form or by any means— graphic, electronic or mechanical, including recording, taping, photocopying or information retrieval systems—without express written permission of the publisher of this material.
PRINTED IN USA 04/05
TABLE OF CONTENTS
PART DESCRIPTION PAGE
1 SYSTEM OVERVIEW
1.1 SIZE AND CONFIGURATION ..................................................................................................1.2
1.2 TECHNOLOGY ............................................................................................................................1.5
1.3 PROGRAMMING ........................................................................................................................1.6
2 HARDWARE DESCRIPTIONS
2.1 KEY SERVICE UNIT......................................................................................................................2.1
2.2 EXPANSION CABINETS ............................................................................................................2.1
2.3 MAIN CONTROL PROCESSOR (SMCP1) ..............................................................................2.1
2.4 INTERFACE CARDS ....................................................................................................................2.2
2.5 STATION EQUIPMENT ..............................................................................................................2.6
2.5.1 iDCS SERIES EQUIPMENT ..........................................................................................2.6
2.5.2 DCS SERIES EQUIPMENT ............................................................................................2.8
2.5.3 OFFICESERV™ ITP-5000 SERIES EQUIPMENT....................................................2.11
3 SPECIFICATIONS
3.1 ELECTRICAL SPECIFICATIONS................................................................................................3.1
3.2 DIMENSIONS AND WEIGHTS ................................................................................................3.1
3.3 ENVIRONMENTAL LIMITS ........................................................................................................3.2
3.4 CABLE REQUIREMENTS............................................................................................................3.2
3.5 SYSTEM TONES ..........................................................................................................................3.2
3.6a KEYSET LED INDICATIONS ......................................................................................................3.4
3.6b TERMINAL STATUS INDICATIONS ........................................................................................3.4
3.7a RESERVE POWER DURATION ESTIMATES ..........................................................................3.5
3.7b RESERVE POWER DURATION ESTIMATES (WITH/WITHOUT SVMi) ..........................3.6
4 BUSINESS FEATURE PACKAGE
4.1 SYSTEM FEATURES DESCRIPTIONS......................................................................................4.3
4.2 STATION FEATURES DESCRIPTIONS ..................................................................................4.29
4.3 DISPLAY FEATURES DESCRIPTIONS ..................................................................................4.36
4.4 SAMPLE SMDR PRINTOUT WITHOUT CALLER ID ........................................................4.43
4.5 SAMPLE SMDR PRINTOUT WITH CALLER ID/ANI NUMBER ......................................4.44
4.6 SAMPLE UCD REPORT............................................................................................................4.46
4.7 UCD CALL STATISTICS............................................................................................................4.46
4.8 UCD AGENT STATISTICS........................................................................................................4.48
4.9 SAMPLE TRAFFIC REPORT ....................................................................................................4.49
4.10 TRAFFIC REPORT OVERVIEW ..............................................................................................4.50
5 GENERAL USER INFORMATION
5.1 RADIO FREQUENCY INTERFERENCE....................................................................................5.1
5.2 FCC REQUIREMENTS ................................................................................................................5.1
5.3 TELEPHONE COMPANY INTERFACES ..................................................................................5.2
5.4 SAFETY TESTS..............................................................................................................................5.3
5.5 MUSIC ON HOLD WARNING ..................................................................................................5.3
5.6 EQUAL ACCESS REQUIREMENTS ..........................................................................................5.3
5.7 DISA WARNINGS ........................................................................................................................5.4
KEY SYSTEM DEALER AGREEMENT..................................................................................................5.5
iDCS 100 R2/OfficeServ General System Diagram
iDCS 28 Button Keyset
iDCS 8 Button Keyset
ITP-5012L Keyset
iDCS 18 Button Keyset
iDCS 14 Button
AOM
ITP-5021D Keyset
iDCS 64 Button
AOM
LCD 24B Keyset
LCD 12B Keyset
7 Button Keyset
Single Line Telephone
64 Button AOM
32 Button AOM
Door Phone
Telephone Lines
-Loop/Ground Start
-DID
-Tie Line
-T1
-ISDN PRI/BRI
System Programming
Remote Programming
Computer Telephony
Integration
Loud Bells
Integrated
Voice Mail &
Auto Attendant
1.1
48 VDC Battery
Backup
External Music
Sources
110/220V AC
Printer or Call
Accounting System
External Paging
4 Zones
PART 1. SYSTEM OVERVIEW
1.1 SIZE AND CONFIGURATION
The iDCS 100 Release 2/OfficeServ is a digital VoIP enabled telephone system designed for small businesses. It can operate with the functionality of a square key system, PABX or a combination of both (hybrid). The iDCS 100 Release 2/OfficeServ employes the very latest DSP (Digital Signal Processor) digital technology.With integrated Media Gateway Cards (MGI), local IP keysets, remote IP keysets and IP networking are easily and economically added as needed.
The iDCS 100 Release 2/OfficeServ offers a variety of interface cards that allow connection to the public tele­phone network or to private networks.These are generally referred to as trunk cards. Three types of telephones can be connected to the system: 1) Keysets, 2) Standard Telephones and 3) IP Keysets.Proprietary digital phones called “keysets”connect to digital line interface cards (DLI). Standard telephones generally called “single line sets” connect to single line interface cards (SLI). In addition, DLI station ports are used to connect peripheral devices such as door phones and add-on modules. Miscellaneous circuits are provided to allow such optional features as external paging, music on hold, background music, common audible devices, alarms and emergency power fail­ure telephones. Samsung IP keysets are connected to the system via a TCP/IP network.
All keysets utilize a single PCB with surface-mounted components assuring the highest product quality and long life. Samsung’s customary large, easy-to-read displays and LEDs in the button design make them much easier to use. In many instances, sophisticated features are made simple through the use of friendly display prompts or push-on/push-off feature keys.
Expanding the iDCS 100 Release 2/OfficeServ system is both economical and easy. Begin with the basic Key Service Unit and then add an expansion cabinet as your business grows (See Figure 1–1,Figure 1–2).The KSU has 8 keyset ports and 3 universal card slots that can be used for stations, trunks or 2x4 combination cards. In addi­tion, the KSU has dedicated slots for a 2SLI card and a miscellaneous function card.There is one of two expansion cabinets to choose from (type-A or type-B).A type-A expansion cabinet adds a further 3 universal slots and a ded­icated slot for a Samsung Plug-In Voice Mail card or a T1/PRI card.A type-B expansion cabinet adds a further 2 uni­versal slots and two dedicated slots for a Samsung Plug-In Voice Mail card and a T1/PRI card.The systems low den­sity card design allows greater flexibility when configuring a system for the right combination of lines and sta­tions. A removable memory card makes it convenient to upgrade to future feature packages as well as providing quick and easy servicing.The maximum quantities of the various station and trunk types can be seen in the table 1–1.
1.2
1.3
1.4
MAXIMUM DEVICE QUANTITIES
DEVICE TYPE PSU WITHOUT SVM PSU WITH SVM
Stations (SLT’s & DLI Devices) 56 48
DLI Devices (Keysets/AOMs/DPIMS) 56 48
Single Line Telephones 42 34
Loop Start Lines 36 36
BRI Circuits 24 24
BRI Channels 48 48
E&M Trunks 12 12
SVMi-8/SVMi-8E Ports 0 8
SVMi-4/SVMi-4E Ports 0 4
T1/PRI Digital Trunks 1(24) 1(24)
VoIP Keysets 64 64
Media Gateway Ports (MGI) 48 48
TABLE 1-1
CONFIGURATION NOTES
1. Only one 2 SLI card can be installed in the system.
2. Only one SMISC card can be installed in the system, either a SMISC3 or a SMISC4 card.
3. Up to six expansion cards can be installed in the system with a type B Expansion Cabinet and five slots for a type A Expansion Cabinet.
4. Only one SVM card can be installed in the system.
5. Installing either the SVMi-8E or SVMi-4E reduces the system by one card slot.The base SVMi-8E with 4 ports uses up 4 SEPUs and with 8 ports uses 6 SEPUs.The SVMi-4E does not use up any SEPUs.
6. Only eight KDbs can be installed in the system and they must be installed on keysets connected to the (8) eight 2B+D ports on the KSU motherboard.
7. Only one TE/PRI card can be installed in the system.
8. Maximum of 3 MGI3 cards per system. Must be installed in base cabinet only. Each MGI3 card uses one uni­versal card slot.
9. VoIP keysets do not use station cards.Each VoIP telephone requires one MGI3 port only telephones share the 48 MGI ports. (IP phone to IP phone calls do not use MGI resources when both IP phones are on the same network).
when in use. 64 VoIP
1.2 TECHNOLOGY
System switching is accomplished by means of a custom IC “engine” that provides 128 switchable digital chan­nels. Each of the 128 digital channels is automatically assigned to carry voice or data as required by system oper­ation in a PCM format. In addition to the 128 channels mentioned above , the system also utilizes Digital Signal Processors or DSPs.Each DSP may be configured by the switching control program as a DTMF receiver or a C.O. tone detector on a per-call basis. The engine chip contains four DSPs and four more are added when an SMISC card is installed.This means that the system contains a total of eight DSP channels when fully expanded.The DSP channels are fully shared throughout the system as a common resource.
1.5
MEMORY
The system operates using stored program control.The operating program (MPP) is stored in 32MB of SDRAM. All specific customer data is stored in 16MB of flash memory.The SDRAM, SRAM and the 512K of boot ROM are con­tained on the removable SMCP1 card.The SRAM containing customer database is protected by a super capacitor providing seven days of memory protection in the event of loss of AC power to the system.
MICROPROCESSORS
The iDCS 100 Release 2 uses distributed processing. The system’s primary processor is a 32 bit Motorola® MPC855T operating at a clock speed of 50MHz located on the SMCP1 card.Signal processing is accomplished on the main KSU board by a Motorola® MC68EC00 operating at 16 MHz. A third level of processing happens in the digital keyset.
1.3 PROGRAMMING
The iDCS 100 Release 2 comes with default data.This data provides for operation within seconds after applying power. All trunks and stations are assigned according to the default numbering plan.This numbering plan is flex­ible and may be changed if so desired.The technician customizes this default data to meet the end user’s require­ments.
The system can be programmed from any display keyset without interrupting normal system operation. There are three levels of programming: TECHNICAL, CUSTOMER and STATION. The technician level has access to all pro­grams and can allow the customer access to system programs as needed. Technician and customer access are controlled by different security passcodes.
The iDCS 100 Release 2 also allows the use of a proprietary windows based computer program called OfficeServ Manager (OSM). This permits a technician to program the system using a personal computer. OSM can be used on-site to modify the customer database or to download (save) the entire customer database to a file.This file can then be saved as a backup and uploaded when required to restore the database.
Through the use of modems,or a TCP/IP LAN connection; OSM can access an iDCS 100 Release 2 system remote­ly (off-site) to make database changes or perform uploads or downloads of the customer database as if the tech­nician were on-site.When accessing the system via the LAN port, the customer’s LAN must allow access through their firewall for remote access.
1.6
PART 2. HARDWARE DESCRIPTIONS
FIGURE 2-1
FIGURE 2-2
2.1 KEY SERVICE UNIT
The iDCS 100 Release 2 (see Figure 2–1) is a metal cabinet containing the following:
A power supply (120 VAC) with battery backup (48VDC) connection
Processing,switching and power management.
Eight 2B + D digital keyset interfaces
One MOH/BGM input source (switch selectable between internal chimes and external input)
One page output
2.2 EXPANSION CABINETS
One of two optional cabinets may be used (see Figure 2–2) and they consist of a metal case containing a back­plane PCB. The first type of expansion cabinet (type-A) comes with connectors for three expansion cards and a fourth connector for either a Samsung Plug-In Voice Mail Card or a Digital Trunk Card (TE/PRI).The second type of expansion cabinet (type-B) comes with connectors for two expansion cards and a third for a Samsung Plug-In Voice Mail card and a fourth for a Digital Trunk Card (TE/PRI). The expansion cabinet (type-A or type-B) is installed to the right of the basic KSU and connects to the KSU motherboard via a ribbon cable and two pairs of wires.
2.3 MAIN CONTROL PROCESSOR - SMCP1
To operate the KSU must be equipped with the SMCP1 card installed in the dedicated MEM slot.The SMCP1 pro­vides the following:
Switching function, 32 bit Motorola® MPC855T processor,50 MHz
32 MB SDRAM for Operating System
1 MB SRAM (battery backed up) for Customer Database
16 MB Flash Memory for System Software and Customer Database Backups.
2.1
One (1) SIO port, DB9 pin connector
One (1) LAN port (TCP/IP)
Five (5) Status Indication LEDs
2.4 INTERFACE CARDS
2 SLI
This card is installed in a dedicated slot on the KSU motherboard.The card provides two single line telephone interfaces equipped with OPX protection and the ability to provide a loop disconnect signal.This is the same card used on the DCS Compact and 50si.
2 x 4 DLI
This card provides two Caller ID-compatible loop start C.O. interfaces and four 1B+D DLI ports. KDb’s cannot be used with this card.This is the same card used on the DCS Compact and 50si.
S8DLI
This card provides eight 1B+D DLI ports. KDb’s cannot be used with this card.
2 x 4 SLI
This card provides two Caller ID-compatible loop start C.O.interfaces, four SLI ports for industry standard single line telephones and the ability to provide a loop disconnect signal.
NOTE:This card does not provide OPX protection.This is the same card used on the DCS Compact and 50si.
S8SLI
This card provides eight SLI ports for industry standard single line telephones and the ability to provide a loop disconnect signal.
NOTE:This card does not provide OPX protection.
S3TRK
This card provides three Caller ID-compatible loop start C.O.interfaces with power failure transfer on the first two ports.
S6TRK
This card provides six Caller ID-compatible loop start C.O.interfaces.
2 E & M x 4 DLI
This card provides two two wire (TL11M) tie line interfaces and four 1B+D DLI ports. KDb’s cannot be used with this card.This is the same card used on the DCS Compact.
S4BRI
This card provides 4 ISDN Basic Rate Interface (BRI) S/T circuits with the ability to support two channels per circuit for a total of 8 channels. A system can have up to six of these cards. These S/T circuits can be configured for sta­tion or trunk use.An NT1 is required for connection to a telephone company BRI circuit.The BRI card requires that an SPLL daughter board be installed in the KSU.
2.2
SMGI3 (MEDIA GATEWAY INTERFACE)
The SMGI3 card supports up to 16 VoIP channels. There are 8 embedded on the card. An additional 8 channels can be added by pluging in the MGI3 Daughterboard.
The SMGI3 card has the following capabilities on a per channel basis:
H.323 IP Trunking (VoIP connections to other H.323 gateways
SIP IP Trunking
ITP Keysets (local and remote)
IP Networking (networking multiple iDCS 100 Release 2 and iDCS 500 Release 2 systems)
G.723.1 (5.3k - 6.4k) CODEC
G.729 (8k) CODEC
G.729A (8k) CODEC
G.711 (64k) CODEC
T.38 Fax CODEC
Out-of-band signalling of DTMF tones
Inband signalling of DTMF tones
Note: A maximum of 3 SMGI3 cards can be installed per iDCS 100 Release 2 system for a total of 48 VoIP channels. SMGI3 can only be installed in any universal slot in the base cabinet.
TE/PRI
When programmed as a T1 this card provides up to 24 trunk circuits in any combination of the following:
Loop start lines
DID (Direct Inward Dialing)
Ground start lines
E & M tie lines or two way DID calling
When the card is programmed as a PRI it will provide 23 bearer channels and 1 data channel (23B+D).This card can only be installed when a Type A or Type B expansion cabinet is installed.
SPLL Daughter Board
This daughter board is required to provide clocking for the S4BRI card and/or a TEPRI card. If an S4BRI or TEPRI card is to be installed an SPLL daughter board must also be installed.
NOTE: Only one SPLL daughter board is required per system however many S4BRI cards are installed.
SMISC3 - MISCELLANEOUS CARD
This optional card provides the following:
A second MOH/BGM input
Three general purpose relays
One alarm sensor contact pair
Four Caller ID DSP circuits for decoding analog CID
Four Caller ID DSP circuits to generate CID to analog station ports
Connectors for internal modem board
SIO Port 1 control dedicated to internal modem.(Port not physically available on board.Port is internally rout­ed to MCP-1 via 3-pin connector).
NOTE: Use either the SMISC3 or SMISC4 card but not both.
2.3
SMISC4 - MISCELLANEOUS CARD
This optional card provides the following:
A second MOH/BGM input
Three general purpose relays
One alarm sensor contact pair
Four Caller ID DSP circuits for decoding analog CID
Four Caller ID DSP circuits to generate CID to analog station ports
Connectors for internal modem board
SIO Port 1 control dedicated to internal modem.(Port not physically available on board.Port is internally rout­ed to MCP-1 via 3-pin connector).
4 Port Automated Attendant
NOTE: Use either the SMISC3 or SMISC4 card but not both.
FKDBD - iDCS KEYSET DAUGHTERBOARD (Digital)
If your iDCS keyset is connected to a Digital Line Interface (DLI) port that supports 2B+D operation (your installing company can determine this) you may install a daughter module that provides a Digital Line Interface (DLI) port for connection of a digital station device such as a keyset or 64 button module.
KDb-DLI - DCS KEYSET DAUGHTERBOARD (Digital)
This board,if installed in a digital keyset connected to one of the eight DLI ports on the motherboard, will provide a second DLI port for the connection of a digital station device.
FKDBS - iDCS KEYSET DAUGHTERBOARD (Analog)
If your iDCS keyset is connected to a Digital Line Interface (DLI) port that supports 2B+D operation (your installing company can determine this) you may install a daughter module that provides a Single Line Interface (SLI) port for connection of a standard telephone device such as a cordless phone.
NOTE:The circuit on a FKDBS does not provide a disconnect signal or have the overvoltage protection necessary for OPX operation. Only one KDB can be installed on a keyset.
KDb-SLI - DCS KEYSET DAUGHTERBOARD (Analog)
This board,if installed in a digital keyset connected to one of the eight DLI ports on the motherboard, will provide an SLI port for the connection of a standard telephone device.
NOTE:The SLI port on a KDb-SLI cannot provide disconnect signal or OPX protection.
iDCS KDB-FULL DUPLEX (FKDBF)
The standard speakerphone mode of operation for a iDCS keyset is “half duplex”. This means that you cannot transmit and receive speech at the same time.Adding a FKDBF to your keyset will convert the speakerphone into full duplex mode enhancing its operation. In addition the FKDBF may have up to three (3) external microphones attached to it for conference room type applications.These microphones require an “EXTMIC” key programmed on the keyset to activate or deactivate them.
NOTE: It may be added to any iDCS 28 button or iDCS 18 button keyset.
2.4
MODEM DAUGHTERBOARD
The modem daughterboard plugs on to either the SMISC3 or SMISC4 Miscellaneous Card.This internal modem provides a 56k/V90 connection to the system for remote administration or programming. This card has a default extension number of 359 and eliminates the need for an external modem, serial cable, single line telephone port on a serial I/O port on the system.
SVMi-8E
The SVMi-8E is a self contained plug in Voice Mail and Auto Attendant card for the DCS, DCS 50si, iDCS 500, and iDCS 100. It is designed to meet the demands of the sophisticated voice mail user without sacrificing simplicity.
The SVMi-8E may act as an Auto Attendant system only, a Voice Mail System only or both. Out of the box the SVMi­8E can handle 4 calls simultaneously.It can be easily upgraded to handle up tp 8 calls simultaneously.
No external line or power connections are necessary,these are accomplished directly through the phone system.
At the time of this writing the memory capacity is about 140 with a HD and 7 hours with a Compact Flash, although as time goes on, improvements in technology will allow for changes in storage time.
The SVMi-8E’s modular design allows it to be expanded to add voice ports as needed. Only one SVMi-8E card can be installed in a system. Do not use other voice mail system in combination with a SVMi-8E.
SVMi-4E
The SVMi-4E is a self contained plug in Voice Mail and Auto Attendant card for the DCS Compact, DCS 50si, and iDCS 100. It is designed to meet the demands of the sophisticated voice mail user without sacrificing simplicity.
The SVMi-4E may act as an Auto Attendant system only, a Voice Mail System only or both. The SVMi-4E can han­dle up to 4 calls simultaneously.
No external line or power connections are necessary,these are accomplished directly through the phone system.
At the time of this writing the memory capacity is about 2.5 hours, although as time goes on, improvements in technology will allow for changes in storage time.
2.5
2.5 STATION EQUIPMENT
2.5.1 iDCS SERIES EQUIPMENT
iDCS 28D KEYSET (See Figure 2–1)
32 character display (2 x 16) with three associated soft keys and a scroll key
28 programmable keys with tri-colored lights
Four fixed function keys
Terminal Status Indicator
Built-in speakerphone
Eight selectable ring tones
UP/DOWN buttons for digital control of speaker, handset and ringer volumes
Desk- or wall-mounted
Available in dark gray or light gray
iDCS 18D KEYSET (See Figure 2–2)
32 character display (2 x 16) with three associated soft keys and a scroll key
18 programmable keys with tri-colored lights
Four fixed function keys
Terminal Status Indicator
Built-in speakerphone
Eight selectable ring tones
UP/DOWN buttons for digital control of speaker, handset and ringer volumes
Desk- or wall-mounted
Available in dark gray or light gray
FIGURE 2-1
FIGURE 2-2
iDCS 8D KEYSET (see Figure 2–3)
32 character display (2 x 16) with three associated soft keys and a scroll key
8 programmable keys with tri-colored lights
Four fixed function keys
Terminal Status Indicator
Built-in speakerphone
Eight selectable ring tones
UP/DOWN buttons for digital control of speaker, handset and ringer volumes
Desk- or wall-mounted
Available in dark gray or light gray
Note:This keyset type cannot use keyset daughter boards or the 14 button strip.
2.6
FIGURE 2-3
iDCS 64B AOM (See Figure 2–4)
64 programmable keys with red lights
A maximum of 4 can be assigned to any keyset to provide addi­tional programmable keys
A maximum of 32 per system
Available in dark gray or light gray
iDCS 14B STRIP (See Figure 2–5)
14 programmable keys with red lights
A maximum of one can be added to any 28D or 18D keyset to provide additional programmable keys
Available in dark gray or light gray
FIGURE 2-4
FIGURE 2-5
iDCS KDB-DIGITAL LINE INTERFACE (FKDBD)
This is a daughterboard that can be installed only in the 18 or 28 button keyset.The FKDBD will provide one addi­tional DLI circuit for the connection of any digital station device such as a keyset, add-on module or DPIM. This FKDBD will only operate when the keyset is connected to an 8 port DLI card so it can use the second B channel. Each port on this card is intended for connection to one telephone. Connecting multiple telephones to a port may result in incorrect operation or damage to the card.
Note: Only one KDB can be installed on a keyset.
iDCS KDB-SINGLE LINE INTERFACE (FKDBS)
This is a daughter board that can be installed only in the 18 or 28 button keyset.The FKDBS will provide one addi­tional SLI circuit for the connection of any standard telephone device.This FKDBS will only operate when the key­set is connected to an 8 port DLI card it can use the second B channel. Each port on this card is intended for con­nection to one telephone.Connecting multiple telephones to a port may result in incorrect operation or damage to the card.
Note:The circuitry on a FKDBS does not provide a loop open disconnect signal or have the over-voltage protec­tion necessary for OPX operation. Only one KDB can be installed on a keyset.
2.7
iDCS KDB-FULL DUPLEX (FKDBF)
This is a daughter board that can be installed only in the 18 or 28 button keyset. The standard speakerphone mode of operation for a iDCS keyset is “half duplex”.This means that you cannot transmit and receive speech at the same time. Adding a FKDBF to your keyset will convert the speakerphone into full duplex mode enhancing its operation.The FKDBF does not require a second “B” channel like the FKDBD or FKDBS and so can be used on a 16 DLI card. In addition the FKDBF may have up to three (3) external microphones attached to it for conference room type applications. These microphones require an “EXTMIC” key programmed on the keyset to activate or deactivate them.
Note: Only one KDB can be installed on a keyset.
2.5.2 DCS SERIES EQUIPMENT
LCD 24B KEYSET (See Figure 2–6)
Built-in speakerphone
24 programmable keys (16 with tri-colored LEDs)
Four fixed function keys
32 character display (2 x 16) with three associated soft keys and a scroll key
UP/DOWN buttons for digital control of speaker, handset and ringer volumes
Eight selectable ring tones
Desk- or wall-mounted
Available in almond or charcoal
FIGURE 2-6
LCD 12B KEYSET (see Figure 2–7)
32 character display (2 x 16) with three associated soft keys and a scroll key
Built-in speakerphone
12 programmable keys (six with tri-colored LEDs)
Four fixed function keys
UP/DOWN buttons for digital control of speaker, handset and ringer volumes
Eight selectable ring tones
Desk- or wall-mounted
Available in almond or charcoal
7 BUTTON MODEL KEYSET (see Figure 2–8)
7 programmable keys
Three fixed function keys
UP/DOWN buttons for digital control of speaker and ringer volumes
Eight selectable ring tones
Desk or wall mounted
Available in almond or charcoal
FIGURE 2-7
2.8
FIGURE 2-8
SINGLE LINE TELEPHONE (See Figure 2–9)
Four fixed function keys: hold, flash, new call,and moni­tor.
Data Port:selectable to share station extension or utilize a separate extension
On hook dialing
Message Waiting/Ring Indicator
Desk or wall mounted
Ring volume control,
Four available ring tones.
Available in almond and black
Note:This single line telephone set is FCC approved for direct connection to the public telephone network. FCC # A3LKOR-24627-TE-T REN 0.9B UL LISTED 19X9 FILE # ETI 8093
32 BUTTON ADD-ON MODULE (AOM)
(see Figure 2–10)
32 programmable keys
Two fixed function keys
UP/DOWN buttons for digital control of speaker and ringer volumes
Available in almond or charcoal
One or two can be assigned to any DCS keyset to provide executive off-hook voice announce and additional program­mable keys
Can operate as a stand-alone handsfree telephone unit
FIGURE 2-9
FIGURE 2-10
64 BUTTON MODULE (See Figure 2–11)
64 programmable keys
Available in almond and charcoal
A maximum of 4 can be assigned to any DCS keyset to pro­vide additional programmable keys
A maximum of 32 per System
2.9
FIGURE 2-11
FIGURE 2-12
FIGURE 2-13
DOOR PHONE INTERFACE MODULE (DPIM) & DOOR PHONE
(see Figures 2–12 and 2–13)
The DPIM adapts any DLI circuit for use with the door phone unit
Commonly used to request entry through locked doors (interior or exterior) or as a room monitoring box
Provides contact control to be used with customer-provided electric door lock
Door phone is wall-mounted
Door phone is weather resistant
KDb-DLI
This is a daughterboard that can be installed only in the 12 or 24 button keyset. The KDb-DLI will provide one additional DLI circuit for the connection of any digital station device such as a keyset, add-on module or DPIM. This KDb-DLI will only operate when the keyset is connected to an 8 port DLI card so it can use the second B chan­nel.Each port on this card is intended for connection to one telephone.Connecting multiple telephones to a port may result in incorrect operation or damage to the card.See the installation manual part 3 for details.
KDb-SLI
This is a daughter board that can be installed only in the 12 or 24 button keyset. The KDb-SLI will provide one additional SLI circuit for the connection of any standard telephone device.This KDb-SLI will only operate when the keyset is connected to an 8 port DLI card it can use the second B channel. Each port on this card is intended for connection to one telephone. Connecting multiple telephones to a port may result in incorrect operation or damage to the card.See the installation manual part 3 for details.
Note:The circuitry on a KDb-SLI does not provide a loop open disconnect signal or have the over-voltage protec­tion necessary for OPX operation.
2.10
2.5.3 OfficeServITP-5000 SERIES EQUIPMENT
ITP-5012L IP KEYSET (See Figure 2–14)
Built-in speakerphone
Five fixed function keys
3 Inch x 2.25 LCD display with twelve associated soft keys and a scroll wheel
UP/DOWN buttons for digital control of speaker, hand­set and ringer volumes
Eight selectable ring tones
Navigation key
ITP-5021D IP KEYSET (See Figure 2–15)
32 character display (2 x 16) with three associated soft keys and a scroll key
Built-in speakerphone
21 programmable keys with tri-colored LEDs
Five fixed function keys
UP/DOWN buttons for digital control of speaker, hand­set and ringer volumes
Eight selectable ring tones
Desk or wall-mounted
FIGURE 2-14
FIGURE 2-15
2.11
PART 3. SPECIFICATIONS
The following tables provide technical data for the iDCS 100 Release 2 hybrid/key telephone system.
3.1 ELECTRICAL SPECIFICATIONS
AC INPUT 112 (88—132) VAC (48—63 Hz)
POWER CONSUMPTION (MAX) 97 WATTS MAXIMUM FUSE RATING 5 AMP
BTU RATING (MAX) 5.5 BTU / MINUTE
DC OUTPUT +5 VOLTS 3.0 AMPS MAXIMUM
--5 VOLTS 0.5 AMPS MAXIMUM
--56 VOLTS 1.7 AMPS MAXIMUM
BATTERIES 10—40 AMPS 48 VOLTS
MAXIMUM CHARGE CURRENT 0.4 A MAXIMUM DISCHARGE RATE 2.5 A
3.2 DIMENSIONS AND WEIGHTS
HEIGHT WIDTH DEPTH WEIGHT
iDCS 100 Basic System: Single Cabinet 18.5” 14.5” 5.75” 20 lb.
Expanded System 18.5” 20.5” 5.75” 27.5 lb.
Digital Keyset 4.25” 8.5” 9” 2.563 lb.
ITP-5021D 4” 10.5” 8.5” 2.340 lb.
ITP-5012L 4” 10.5” 8.5” 2.570 lb.
iDCS 14B Strip 5” 1.625” 8” 5.5 lb.
iDCS 64B AOM 4” 5.25” 9” 1.1 lb.
32 Button Add-On Module 4.25” 4.25” 9” 1.188 lb.
64 Button Add-On Module 4.25” 6” 9” 1.25 lb.
Door Phone 5” 3.88” 1.25” 6.8 oz.
3.1
3.3 ENVIRONMENTAL LIMITS
OPERATING TEMPERATURE 32—104 °F / 1—40 °C
STORAGE TEMPERATURE --13—158 °F / --10.5—70 °C
HUMIDITY 10%—90% Non-Condensing
3.4 CABLE REQUIREMENTS
EQUIPMENT CABLE AWG MAX FEET MAX METERS
DIGITAL KEYSETS 1 PR.TWISTED 24 1300 400
ADD-ON MODULE 1 PR.TWISTED 24 1300 400
SINGLE LINE STATION 1 PR. TWISTED 24 3000 1 KM
DOOR PHONE 2 PR.TWISTED 24 330* 100
*This is the maximum length of the cable between the door phone and the DPIM.The DPIM can be installed up to 900 cable feet from the KSU.
3.5 SYSTEM TONES
TONE FREQUENCIES CADENCE
DIAL TONE 350 + 440 Hz Continuous
RINGBACK TONE 440 + 480 Hz 1 sec on + 3 sec off
BUSY TONE 480 + 620 Hz 0.5 sec on + 0.5 sec off
DND / NO MORE CALLS 480 + 620 Hz 0.25 sec on + 0.25 sec off
ERROR TONE 480 + 620 Hz 0.25 sec of each tone
CONFIRMATION TONE 350 + 440 Hz
TRANSFER / CONF 350 + 440 Hz 0.05 sec of tone 1/0.05 sec of tone 2
Three bursts of tone
0.1 sec on + 0.1 sec off
3.2
SYSTEM TONES
3.3
3.6a KEYSET LED INDICATIONS
CONDITION LED COLOR LED ON LED OFF
LINE IDLE OFF OFF
LINE IN USE RED / GREEN STEADY
RECALL AMBER 500 ms 500 ms
CALL ON HOLD RED / GREEN 500 ms 500 ms
RINGING C.O.CALL GREEN 100 ms 100 ms
RINGING INTERNAL CALL GREEN 100 ms 100 ms
DND INDICATION RED 112 IPM for 500 ms 500 ms
3.6b TERMINAL STATUS INDICATIONS
CONDITION LED COLOR LED ON LED OFF
BUSY / OFF HOOK RED STEADY
INTERCOM RING RED 400 ms ON / 200 ms OFF / 400 ms ON 3 sec
OUTSIDE CALL RING GREEN 1 sec 3 sec
RECALL RING AMBER 1 sec 3 sec
MESSAGE WAITING RED 500 ms 500 ms
DO NOT DISTURB RED 100 ms ON / 100 ms OFF for 500 ms 500 ms
3.4
3.7a RESERVE POWER DURATION ESTIMATES
UPS CAPACITY IN VOLT AMPS
No.of
Stations
4 65 160 200 245 360 490 930
8 45 110 135 160 240 320 625
12 40 90 115 140 200 280 535
16 30 75 90 110 160 220 415
24 25 50 70 85 120 175 380
32 20 45 60 75 100 150 330
40 15 35 50 60 80 125 275
48 10 20 45 50 55 75 100
56 10 30 45 50 60 80
250 400 450 600 900 1250 2000
(in minutes)*
*These are approximate values based on an idle system.The greater the C.O.line activity on the system, the lower these readings will become.In addition, specific UPS devices, due to their internal construction, can have greater or lesser values.
3.5
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