Samsung iDCS100 User Manual
iDCS 100 USER INSTRUCTIONS
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TECHNICAL MANUAL TABLE OF CONTENTS JUNE 2002
TABLE OF CONTENTS
USER INSTRUCTIONS SECTION
PART DESCRIPTION PAGE
1 ENHANCED DISPLAY PROGRAMMING
1.1 OVERVIEW........................................................................................... 1.1
1.2 LOCKING YOUR KEYSET................................................................... 1.4
1.3 CHANGING YOUR PASSCODE ......................................................... 1.5
1.4 CALL FORWARDING .......................................................................... 1.6
1.5 SETTING YOUR ANSWER MODE ..................................................... 1.9
1.6 PROGRAMMING YOUR STATION’S NAME ..................................... 1.10
1.7 PROGRAMMING PERSONAL SPEED DIAL LOCATIONS .............. 1.12
1.8 NAMING YOUR PERSONAL SPEED DIAL LOCATIONS ................ 1.13
1.9 ADDING EXTENDERS TO KEYS ..................................................... 1.14
1.10 CHECKING STATION STATUS ........................................................ 1.15
1.11 CHANGING YOUR TIME AND DATE DISPLAY ............................... 1.16
1.12 SETTING STATION ON/OFF OPTIONS .......................................... 1.17
1.13 SELECTING A RING TONE .............................................................. 1.19
1.14 ALARM REMINDER ........................................................................... 1.20
1.15 STATION VOLUME ............................................................................ 1.21
1.16 SETTING A PROGRAMMED MESSAGE .......................................... 1.23
1.17 ALARM REMINDER WITH MESSAGE ............................................. 1.24
1.18 CALLER ID DISPLAY ......................................................................... 1.25
2 iDCS KEYSET USER GUIDE
3 DCS KEYSET USER GUIDE
4 STANDARD TELEPHONE USER GUIDE
5 SYSTEM ADMINISTRATION AND SPECIAL FEATURES GUIDE
6 AUTO ATTENDANT AND UNIFORM CALL DISTRIBUTION
ADMINISTRATION GUIDE
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TECHNICAL MANUAL PART 1 JUNE 2002
PART 1. ENHANCED DISPLAY PROGRAMMING
1.1 OVERVIEW
•
iDCS KEYSETS
This section provides more detailed programming procedures that can be used by
experienced display keyset users. These procedures will help explain some of the
displays observed as the simpler procedures detailed in the Keyset User Guide are
followed.
The diagram below illustrates the keys on a iDCS 28D and a iDCS 18D keyset that
have special functions during programming. When required, these keys will be referred
to by the names described below.
1.1
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The diagram below illustrates the keys on a iDCS 8D keyset that have special
functions during programming. When required, these keys will be referred to by the
names described below.
1.2
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•
DCS KEYSETS
This section provides more detailed programming procedures that can be used by
experienced display keyset users. These procedures will help explain some of the
displays observed as the simpler procedures detailed in the Keyset User Guide are
followed.
The diagram below illustrates the keys on a DCS display keyset that have special
functions during programming. When required, these keys will be referred to by the
names described below.
1.3
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1.2 LOCKING YOUR KEYSET
You can lock your keyset to prevent other people from making or receiving calls while
you are away. You can unlock it when you return.
ACTION DISPLAY
1. Press the transfer key followed by 100
Display shows
2. Enter your passocde
Default is 1234
3. Enter 1 for locking outgoing calls (Internal
calls will still be allowed).
OR
4. Enter 2 for locking all calls (Internal and
external calls will not be allowed).
5. Enter 0 to unlock your phone.
6. Press the transfer key to save and exit
[201] STN LOCK
PASSCODE:_
[201] STN LOCK
UNLOCKED
[201] STN LOCK
LOCKED OUTGOING
[201] STN LOCK
LOCKED ALL CALLS
[201] STN LOCK
UNLOCKED
1.4
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1.3 CHANGING YOUR PASSCODE
Each keyset user can set or change his/her individual passcode. This passcode is used
to lock or unlock keysets, for toll restriction override and to access the DISA feature.
NOTE: Default passcodes cannot be used for toll restriction override or for DISA
access.
ACTION DISPLAY
1. Press the transfer key followed by 101
Display shows
2. Enter the existing passcode (default = 1234)
3. Enter the new passcode
4. Reenter the new passcode to verify the number
If reentered correctly, display shows
5. Press the transfer key to save and exit
[201] PASSCODE
OLD CODE:_
[201] PASSCODE
OLD CODE:****
[201] PASSCODE
NEW CODE:_
[201] PASSCODE
VERIFY :SUCCESS
1.5
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1.4 CALL FORWARDING
The iDCS 100 allows the system administrator to program the call forward destinations
for other station users. This MMC also allows call forward to be set after the destination
has been entered.
The iDCS 100 system allows six types of call forwarding: FORWARD ALL, FORWARD
NO ANSWER, FORWARD BUSY, FORWARD FOLLOW ME and FORWARD EXTERNAL.
There is an additional option, FORWARD BUSY/NO ANSWER, that allows both of these
options to be activated at the same time, provided that destinations have been entered
for both.
0 = FORWARD CANCEL 4 = BUSY/NO
ANSWER
1 = ALL CALL 5 = Not Available
2 = BUSY 6 = EXTERNAL FORWARD
3 = NO ANSWER 7 = FORWARD DND
Forwarding options 8, 9 and ✱ are only available on a iDCS system with networking
enabled.
8 = CALL FORWARD UNCONDITIONAL (Across Network)
9 = CALL FORWARD BUSY (Across Network)
✱ = CALL FORWARD NO ANSWER (Across Network)
0 = FORWARD CANCEL This option will cancel any call forwarding set in MMC
102. It will not remove the programmed destination and
will not override any preset forward settings in MMC 316.
1 = ALL CALL This option, when set, will forward all calls to the
programmed destination. If the programmed destination
is a station then that station can call the forwarded
station to put calls through.
2 = BUSY This option, when set, will forward calls to the
programmed destination when the forwarded keyset is
busy.
3 = NO ANSWER This option, when set, will forward calls to the
programmed destination if the forwarded station does
not answer a call before the forward no answer timer
in MMC 502
4 = BUSY/NO ANSWER This option will activate both the BUSY option and the
NO ANSWER option at the same time.
5 = Not Available
expires.
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6 = EXT This option, when set, will forward calls to the external
location programmed as the forward destination after the
External Forward timer in MMC 502 expires. In MMC 210
there is an option to allow intercom calls to forward as
well.
7 = FWD DND This option will forward all calls to the programmed
destination whenever the forwarded station goes into
DND.
8 = CFU This option, when set, will forward all calls to the
programmed destination when the programmed
destination is in another network node. Available with
enhanced version software only.
9 = CFB This option, when set, will forward calls to the
programmed destination when the forwarded keyset is
busy, when the programmed destination is in another
network node. Available in enhanced version software
only.
✱= CFNR This option, when set, will forward calls to the
programmed destination, when the programmed
destination is in another network node, if the forwarded
station does not answer a call before the forward no
answer timer in MMC 502 expires. Available in enhanced
version software only.
ACTION DISPLAY
1. Press the transfer key followed by 102
Display shows
2. Dial 0 – ✱ to select forward type
OR
Press UP or DOWN to select forward type
[201] FORWARD
0:FORWARD CANCEL
[201] FORWARD
1:ALL CALL:NONE
and press RIGHT soft key to move cursor
3. Dial destination number (e.g., 201)
OR
Press UP or DOWN to select destination
[201] FORWARD
1:ALL CALL:205
and press RIGHT soft key to move cursor
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4. Dial 1 for YES, 0 for NO
OR
Press UP or DOWN to select YES or NO
and press RIGHT soft key to return to step
2
5. Press the transfer key to store and exit
[201] FORWARD
CURENTLY SET :YES
1.8
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1.5 SETTING YOUR ANSWER MODE
Each keyset and add-on module (AOM) can have its answer mode for intercom calls
set to one of the following options:
RING—The station will ring in one of eight custom ring patterns. Calls are answered by
pressing the ANS/RLS key or lifting the handset.
AUTO—After giving a short attention tone, the station will automatically answer calls on
the speakerphone. When a C.O. line is transferred to a station in Auto Answer, the
screened portion of the call will be Auto Answer, but the keyset or AOM will ring when
the transfer is complete if the user has not pressed the ANS/RLS key or lifted the
handset.
VOICE—The station will not ring. After a short attention tone, callers can make an
annoucement. The called party must press the ANS/RLS key or lift the handset to
reply.
ACTION DISPLAY
1. Press the transfer key followed by 103
Display shows
2. Dial 0, 1 or 2 to change the ring mode, e.g., 2
OR
Press UP or DOWN to select the ring mode
3. Press the transfer key to store and exit
[201] ANS MODE
RING MODE
[201] ANS MODE
VOICE ANNOUNCE
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1.6 PROGRAMMING YOUR STATION’S NAME
Names are written using the keypad. Each key press selects a character. Pressing the
dial pad key moves the cursor to the next position. For example, if the directory name is
“SAM SMITH,” press the number “7” three times to get the letter “S.” Press the number
“2” once to get the letter “A.” Continue selecting characters from the table below to
complete your message. Pressing the bottom left programmable key will change the
letter from upper case to lower case. There are up to 11 characters that can be used.
NOTE: When the character you want appears on the same dial pad key as the previous
character, press the VOL UP or DOWN keys to move the cursor to the right or to the
left.
•
DCS KEYSETS
COUNT 1 2 3 4 5
DIAL 0 Q Z . ) 0
DIAL 1 space ? , ! 1
DIAL 2 A B C @ 2
DIAL 3 D E F # 3
DIAL 4 G H I $ 4
DIAL 5 J K L % 5
DIAL 6 M N O ^ 6
DIAL 7 P R S & 7
DIAL 8 T U V
DIAL 9 W X Y ( 9
DIAL ✱ : = [ ]
The # key can be used for the following special characters: #, space, &, !, :, ?, ., %,
$, -, <, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;, \, " and ~.
✱
8
✱
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•
iDCS KEYSETS
COUNT 1 2 3 4 5
DIAL 0 < > . ) 0
DIAL 1 space ? , ! 1
DIAL 2 A B C @ 2
DIAL 3 D E F # 3
DIAL 4 G H I $ 4
DIAL 5 J K L % 5
DIAL 6 M N O ^ 6
DIAL 7 P Q R S 7
DIAL 8 T U V
DIAL 9 W X Y Z 9
DIAL ✱ : = [ ]
1. When the character you want appears on the same dial pad key as the previous
character, press UP to move the cursor one space to the right.
2. Other symbols are available for DIAL #.
✱
8
✱
ACTION DISPLAY
1. Press the transfer key followed by 104
Display shows
2. Enter the station name using the procedure
described above
3. Press the transfer key to store and exit
[201] STN NAME
[201] STN NAME
SAMSUNG
1.11
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1.7 PROGRAMMING PERSONAL SPEED DIAL LOCATIONS
You can program frequently dialed telephone numbers in a personal speed dial list.
Each station user begins with ten numbers 00–09 and may be assigned up to fifty
numbers. See your system administrator to determine the amount assigned to your
station.
NOTE: Press button B for flash and button C for pause.
Display keyset users may want to hide some speed dial numbers so they will not show
in the display. Before entering a telephone number, press button E. All digits after this
will be hidden. Press button E again to begin displaying digits.
If your system uses rotary (or pulse) dialing C.O. lines, pressing button D before
entering a speed dial will cause all subsequent digits to be sent as DTMF tones until
the D button is pressed again.
ACTION DISPLAY
1. Press the transfer key followed by 105
Display shows
If you have no speed dial bins,
the display will be as shown
2. Dial the location number (e.g., 05)
OR
Press UP or DOWN to select the location
Press the right soft key to move cursor
3. Enter the trunk access code (e.g., 9) followed
by the number to be dialed (e.g., 4264100)
OR
Press the left soft key to return to step 2
4. Press the F button to access the next program
OR
Press the transfer key to save and exit
[201] SPEED DIAL
00:
[201] SPEED DIAL
SPDBLK NOT EXIST
[201] SPEED DIAL
05:_
[201] SPEED DIAL
05:9-4264100_
1.12
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1.8 NAMING YOUR PERSONAL SPEED DIAL LOCATIONS
This program allows a character name to be entered for each personal speed dial
location. This name enables the speed dial number to be located when using the
directory dial feature. The directory dial feature allows the display keyset user to select
a speed dial location by scanning its name. There are up to 11 characters that can be
used.
ACTION DISPLAY
1. Press the transfer key followed by 106
Display shows
2. Dial the speed dial location (e.g., 01)
OR
Use UP or DOWN to scroll through the location
numbers and use the right soft key to move the
cursor
3. Enter the location name using the procedure
described in Programming Your Station’s Name
4. Press UP or DOWN to move to the next
location
OR
Press the F key to program speed dial numbers
5. Press the transfer key to store and exit
[201] SPEED NAME
00:
[201] SPEED NAME
01:_
[201] SPEED NAME
01:SAMSUNG_
1.13
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1.9 ADDING EXTENDERS TO KEYS
This program allows you to assign key extenders to make a general access feature key
more specific. The feature keys that can have extenders are listed below:
FEATURE KEY DESCRIPTION EXTENDER
BOSS Boss and Secretary 1–4
DP Direct Pickup Extension or station group number
DS Direct Station Select Any extension number
FWRD Call Forward 0–6
GPIK Group Pickup 01–20
IG In/Out of Group Any group number you are part of
MMPG Meet Me Page 0–9, ✱
PAGE Page 0–9, ✱
PARK Park (orbits) 0–9
RP Ring Plan 1–6 or HOLD for None
SPD Speed Dial 00–49, 500–999
PMSG Programmed Message 01–20
DIR Directory PERS (1), SYS (2) or STN (3)
VT Voice Mail Transfer Voice Mail Group (501–519)
SG Station Group Any group number (500–519)
ACTION DISPLAY
1. Press the transfer key followed by 107
Display shows the first station
2. Enter the key number, e.g., 18
OR
Use UP and DOWN to scroll through the keys
Use the right soft key to move the cursor
OR
Press the key to be programmed
3. Dial the extender according to above table
Press the right soft key to return to step 2
OR
Press the transfer key to store and exit
OR
Press the speaker key to store and advance to
the next program
[201] EXT (KTS)
01:CALL1 """"
[201] EXT (KTS)
18:DS """"
[201] EXT (KTS)
18:DS """"DS207
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1.10 CHECKING STATION STATUS
This program displays the following attributes of a station port. This is a read only
feature.
0 PORT # Cabinet (1–2)/Slot (1–10)/(1–48)
1 PICKUP GROUP None, 01–30
2 SGR Station Group Number
3 BOSS-SECR None, 1–4
4 PAGE Page Zone (1–4)
5 COS NO COS (1–30) per Ring Plan (01–06)
ACTION DISPLAY
1. Press the transfer key followed by 108
Display shows
2. Press UP or DOWN to view the status items
3. Press the transfer key to exit
[201] STN STATUS
P01:S1-01 OFS:01
[201] STN STATUS
TYPE:24B US SET
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1.11 CHANGING YOUR TIME AND DATE DISPLAY
Display keysets will always have the date and time displayed when not in use. You can
select from the following display options:
0 COUNTRY Sets overall display format and has two options
0 = ORIENTAL MM/DD DAY HH:MM
1 = WESTERN DAY DD MM HH:MM
1 CLOCK Sets format of clock display and has two options
0 = 12 HOUR (Displays 1 P.M. as 01:00)
1 = 24 HOUR (Displays 1 P.M. as 13:00)
2 DISPLAY Sets format of DAY and MONTH display and has two options
0 = UPPER CASE (Displays Friday as FRI and March as MAR)
1 = LOWER CASE (Displays Friday as Fri and March as Mar)
ACTION DISPLAY
1. Press the transfer key followed by 109
Display shows
2. Press UP or DOWN to select the display mode
Press the right soft key to move the cursor
3. Press the right soft key to return to step 2
OR
Press the left soft key to return to step 3
4. Press the transfer key to store and exit
[201] DAY FORMAT
COUNTRY:WESTERN
[201] DAY FORMAT
COUNTRY:ORIENTAL
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1.12 SETTING STATION ON/OFF OPTIONS
The iDCS 100 allows the system administrator to set any of the keyset features listed
below.
STANDARD /
ENHANCED
00
01 AUTO TIMER
02 HEADSET USE
03 HOT KEYPAD
04 KEY TONE
05 PAGE REJOIN
06 RING PREF.
07 NOT FOR USA
08 NOT FOR USA
09
10 AME PSWD
11 AUTO ANS CO
AUTO HOLD
NOT FOR USA
FEATURES DESCRIPTION
Automatically places an existing C.O. call
on hold if a CALL button, trunk key or trunk
route key is pressed during that call.
Automatically starts the stopwatch timer
during a C.O. call.
When ON, this feature disables the
hookswitch allowing a headset user to
answer all calls by pressing the ANS/RLS
button.
When ON, this feature allows the user to
dial directory numbers without having to
first lift the handset or press the SPK
button.
Allows the user to hear a slight tone when
pressing buttons on keyset.
Allows the user to hear the latter part of
page announcements if keyset becomes
free during a page.
When OFF, requires the user to press the
fast flashing button to answer a ringing call
after lifting the handset.
This field is reserved and can not be used
for U.S. software.
This field is reserved and can not be used
for U.S. software.
This field is reserved and can not be used
for U.S. software.
If this option is set to YES, station users
who have AME set must enter their station
password to listen to messages being left.
This option determines whether CO calls
arriving at a station will be auto answered if
auto answer is selected in MMC 103
.
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ACTION DISPLAY
1. Press the transfer key followed by 110
Display shows
2. Dial the option number from above list
(e.g., 4)
Press UP or DOWN to select the option and
[201] STN ON/OFF
AUTO HOLD :OFF
[201] STN ON/OFF
HOT KEYPAD :OFF
Press the right soft key to move the
cursor
3. Press UP or DOWN to select ON or OFF
Press the left or right soft key to return to
step 2
OR
Dial 1 for ON or 0 for OFF
If option 00 from above list is dialed at
Step 2
If option 01 from above list is dialed at
Step 2
If option 02 from above list is dialed at
Step 2
If option 03 from above list is dialed at
Step 2
If option 04 from above list is dialed at
Step 2
If option 06 from above list is dialed at
Step 2
If option 10 from above list is dialed at
Step 2
4. Press UP or DOWN to select ON or OFF
Press the left or right soft key to return to
Step 2
5. Press the transfer key to store and exit
[201] STN ON/OFF
HOT KEYPAD :ON
[201] STN ON/OFF
AUTO HOLD :OFF
[201] STN ON/OFF
AUTO TIMER :OFF
[201] STN ON/OFF
HEADSET USE :ON
[201] STN ON/OFF
HOT KEYPAD :ON
[201] STN ON/OFF
KEY TONE :ON
[201] STN ON/OFF
RING PREF :ON
[201] STN ON/OFF
AME PASSCODE :ON
[201] STN ON/OFF
HOT KEYPAD :ON
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1.13 SELECTING A RING TONE
Each keyset user can select one of eight ring frequencies.
ACTION DISPLAY
1. Press the transfer key followed by 111
Display shows
2. Dial 1–8 to select the ring tone
OR
Press UP or DOWN to select the ring tone
Press the right soft key to move the cursor
3. Press the transfer key to store and exit
[201] RING TONE
SELECTION 6
[201] RING TONE
SELECTION 5
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1.14 ALARM REMINDER
Station users can have three alarms programmed at their phones. Each alarm may be
one of the following three types:
0. NOTSET The alarm is not set.
1. TODAY ONLY The alarm will ring at the programmed time and be canceled
automatically.
2. DAILY The alarm will ring each day at this time.
ACTION DISPLAY
1. Press the transfer key followed by 112
Display shows
2. Dial 1–3 to select the alarm (e.g., 2)
OR
Press UP or DOWN to select alarm
Press the right soft key to move the cursor
OR
Press the left soft key to return to step 2
3. Enter alarm time in 24 hour format (e.g., 1300)
Display automatically advances to step 5
4. Enter alarm type (e.g., 2)
OR
Press UP or DOWN to select alarm type
Press the right soft key to move the cursor
and return to step 2
5. Press the transfer key to store and exit
[201] ALM CLK(1)
HHMM: """"NOTSET
[201] ALM CLK(2)
HHMM: """"NOTSET
[201] ALM CLK (2)
HHMM:1300""""NOTSET
[201] ALM CLK
HHMM:1300""""DAILY
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1.15 STATION VOLUME
This procedure allows users to view and set the level of the volume for your keyset.
0. RING VOLUME Set a level for your keyset ring volume. There are eight levels of
volume; level 1 is the lowest and level 8 is the highest.
1. OFF-RING VOL Set a level for your keyset off-hook ring volume. There are eight
levels of volume; level 1 is the lowest and level 8 is the highest.
2. HANDSET VOL Set a level for your keyset handset volume. There are eight
levels of volume; level 1 is the lowest and level 8 is the highest.
3. SPEAKER VOL Set a level for your keyset speaker volume. There are sixteen
levels of volume; level 1 is the lowest and level 16 is the highest.
4. BGM VOLUME Set a level for your keyset background music volume. There are
sixteen levels of volume; level 1 is the lowest and level 16 is the
highest.
5. PAGE VOLUME This is the volume you will hear internal page over the keyset
speaker when your keyset is idle and BGM is turned on. There
are 16 volume levels: level 1 is the lowest and level 16 the
highest.
ACTION DISPLAY
1. Press the transfer key followed by 114
Display shows
2. Dial 1-8 to select the volume to change
OR
Press UP or DOWN to select the volume to
change
Press the right soft key to move the cursor
3. Press UP or DOWN to select ON or OFF
Press the left or right soft key to return to step 2
Dial 1 for ON or 0 for OFF
If option 0 from above list is dialed at step 2
OR
[201] STN VOLUME
RING VOLUME :OFF
[201] STN VOLUME
OFF-RING VOL:OFF
[201] STN VOLUME
OFF-RING VOL:ON
[201] STN VOLUME
RING VOLUME :4
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If option 1 from above list is dialed at step 2
If option 2 from above list is dialed at step 2
If option 3 from above list is dialed at step 2
If option 4 from above list is dialed at step 2
4. Press the transfer key to store and exit
[201] STN VOLUME
OFF-RING VOL:4
[201] STN VOLUME
HANDSET VOL:4
[201] STN VOLUME
SPEAKER VOL:13
[201] STN VOLUME
BGM VOLUME :13
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1.16 SETTING A PROGRAMMED MESSAGE
When you will be away from your phone for any length of time, you can leave a
programmed message. Display stations calling you will see this message and be
informed of your status or follow your instructions.
ACTION DISPLAY
1. Press the transfer key followed by 115
Display shows
2. Dial 00–20 to select message number, e.g., 05
OR
Press UP or DOWN to select message
3. Press the left or right soft key to return to step 2
OR
Press the transfer key to store and exit
[201] PGMMSG(00)
CANCEL VAC MSG
[201] PGMMSG(05)
PAGE ME
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1.17 ALARM REMINDER WITH MESSAGE
Station users can have three alarms programmed at their phones. Each alarm may be
one of the following three types:
0. NOTSET The alarm is not set.
1. TODAY ONLY The alarm will ring at the programmed time and be canceled
automatically.
2. DAILY The alarm will ring each day at this time.
In addition, each alarm may be accompanied by a 16 character message that will be
displayed while the alarm is ringing.
NOTE: These are the same three alarms described in Alarm Reminder. This procedure
allows a message to be added. A display keyset is necessary to view messages.
ACTION DISPLAY
1. Press the transfer key followed by 116
Display shows
2. Dial 1–3 to select the alarm (e.g., 2)
OR
Press UP or DOWN to select the alarm
Press the right soft key to move the cursor
3. Enter the alarm time in 24 hour clock format
(e.g., 1300)
Display automatically advances to step 4
4. Dial the valid entry from the above list for the
alarm type
OR
Press UP or DOWN to select the alarm type
Press the right soft key to move the cursor
5. Enter messages using the method in
Programming Your Station’s Name
Press the right soft key to return to step 2
6. Press the transfer key to store and exit
[201] ALM REM(1)
HHMM: """"NOTSET
[201] ALM REM(1)
HHMM: """"NOTSET
[201] ALM REM (2)
HHMM:1300""""NOTSET
[201] ALM REM
HHMM:1300""""DAILY
[201] ALM REM
TAKE MEDICATION
1.24
iDCS 100 USER INSTRUCTIONS
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TECHNICAL MANUAL PART 1 JUNE 2002
1.18 CALLER ID DISPLAY
The station user can change the order in which the CLI, Caller ID and/or ANI
information is displayed on an LCD set.
CLI display options are the following:
0. NO DISPLAY No CLI data will be displayed.
1. NUMBER FIRST The CLI number received from the Central Office will be
displayed first.
2. NAME FIRST The CLI name received from the Central Office will be
displayed first.
Caller ID display options are the following:
0. NO DISPLAY No CID data will be displayed.
1. NUMBER FIRST The CID number received from the Central Office will be
displayed first.
2. NAME FIRST The CID name received from the Central Office will be
displayed first.
ANI display options are the following:
0. NO DISPLAY No ANI data will be displayed.
1. NUMBER FIRST The ANI number received from the Central Office will be
displayed first.
2. NAME FIRST Since there is no name sent by the Central Office, The only
time you will receive a name is when your service company
has programmed a name to be associated with the number
otherwise your display will read “no ANI name”.
ACTION DISPLAY
1. Press the transfer key followed by 119
Display shows
[201] CID DISP
NUMBER FIRST
1.25
iDCS 100 USER INSTRUCTIONS
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2. Dial 0 or 1 to select CID or ANI
OR
Press UP or DOWN to select CID or ANI and
[201] ANI DISP
NUMBER FIRST
press the right soft key
3. Dial display option 0, 1 or 2, e.g., 2
OR
Press UP or DOWN to select option
4. Press the transfer key to store and exit
[201] CID DISP
NAME FIRST
1.26
TABLE OF CONTENTS
ABOUT THIS BOOK ..........................................................1
THINGS YOU SHOULD KNOW ..........................2–10
ASSEMBLING
YOUR KEYSET
................................11
ADDING AN iDC
S 14B KEY STRIP
......................12
ADDING A KEYSET DAUGHTERBOARD
MODULE ..............................................................................13
OUTSIDE CALLS
Making an Outside Call ....................................................................14
Answering an Outside Call................................................................14
Universal Answer ..............................................................................14
Recall/Flash
......................................................................................15
Busy Line Queuing with Callback ....................................................15
Canceling Callback............................................................................15
INTERCOM CALLS
Calling Other Stations........................................................................16
Answering Intercom Calls..................................................................16
Answer Modes
..................................................................................16
Busy Station Callback ......................................................................17
Busy Station Camp-on ......................................................................17
Calling Your System Operator ..........................................................18
CALL PROCESSING
Holding Calls................................................................................19–20
Transferring Calls ........................................................................20–21
Transfer with Camp-On......................................................................21
Transfer to Voice Mail ........................................................................21
Call Waiting........................................................................................21
Conference Calls ..............................................................................22
SAMSUNG iDCS SYSTEMS
August 2003
iDCS KEYSET
USER GUIDE
Samsung Telecommunications America reserves the right without prior notice to revise information in this guide for any reason. Samsung Telecommunications America also reserves the
right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. Samsung Telecommunications America disclaims all
liabilities for damages arising from the erroneous interpretation or use of information presented
in this guide.
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Executive/Secretary Hotline
..............................................................38
Group Listening ................................................................................39
Account Codes
..................................................................................39
Locking Your Keyset..........................................................................40
Manual Signalling
..............................................................................40
Off-Hook Voice Announce ..........................................................
40–41
OHVA Block ......................................................................................41
OHVA Reject ......................................................................................42
In Group/Out of Group ......................................................................42
CUSTOMIZING YOUR KEYSET
AME Password ..................................................................................43
Auto Camp-On ..................................................................................43
Select Ring Tone................................................................................43
Change Your Passcode ....................................................................43
Set Answer Mode (Intercom) ............................................................44
Set Answer Mode (CO)
....................................................................44
Automatic Hold ..................................................................................44
Headset Operation ............................................................................44
Hot K
eypad ........................................................................................44
Key Confirmation Tone ......................................................................45
Rejoining a Page ..............................................................................45
Ring Preference
................................................................................45
Auto Answer CO Calls ......................................................................46
Display Speed Dial Name ................................................................46
Caller ID Review All
..........................................................................46
Secure OHVA ....................................................................................47
DISPLAY FEA
TURES
Interactive Display K
eys ....................................................................48
Directory Information ...................................................................... 48
Call Log..............................................................................................49
Dial by Name ....................................................................................49
Call Progress Displays ......................................................................49
Display Number Dialed
......................................................................49
Call Duration Timer............................................................................50
Auto Timer..........................................................................................50
Timer Function ..................................................................................50
Viewing Message Indications............................................................50
Alarm Reminder Messages ........................................................50–51
F
orwarding Calls..........................................................................23–25
Call Pickup ........................................................................................25
My Group Pickup
..............................................................................26
Privacy Release ................................................................................26
NETWORK FORWARDING
Call Forward Unconditional ..............................................................
27
Call Forward Busy ............................................................................27
Call Forward No Response ..............................................................
27
DIALING FEATURES
Speed Dialing ....................................................................................28
Programming Personal Speed Dial Numbers ............................28–29
One Touch Speed Dialing ................................................................29
Last Number Redial ..........................................................................29
Manual Retry with Redial ..................................................................30
Save Number with Redial
..................................................................30
Chain Dialing ....................................................................................30
Automatic Redial/Retry ......................................................................30
P
ulse to Tone Changeover................................................................31
Memo Redialing ................................................................................
31
PAGING AND MESSAGING
Making an Internal Page
....................................................................32
Making an External Page ..................................................................32
All Page..............................................................................................32
Meet Me P
age....................................................................................33
Call Park and Page............................................................................33
Messages—Set and Cancel..............................................................34
Returning Messages
..........................................................................34
Programmed Messages ....................................................................35
CONVENIENCE FEATURES
Do Not Disturb
..................................................................................36
One Time DND ..................................................................................36
Mute ..................................................................................................36
Background Music ............................................................................36
Established Call Pick-Up ..................................................................37
Appointment Reminder/Alarm Clock ................................................37
Door Phone Calls ..............................................................................38
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ABOUT THIS BOOK
Your iDCS keyset is the most visible part of your telephone system. No matter what model keyset you are using telephone calls are handled the same
way. The 28D and 18D keysets have additional conveniences that are not
available to 8D keyset users. These are noted throughout this guide.
Please take the time to study this guide and to become familiar with the operation of your keyset. Keep this guide handy. You may need to look up instructions for infrequently used features.
Learning to use your keyset correctly will make everyday telephone communications a breeze.
This book is written based on the factory default settings for the feature
access codes. Sometimes, due to programming requirements, these codes
may be changed. If you find that a feature code does not work as described
in this book, please contact your installation and service company to determine the correct code.
1
Personal Speed Dial Names..............................................................52
Station Names ..................................................................................52
Managing Key Assignments .............................................................52
LCR with Clear ..................................................................................53
Backspace with LCR .........................................................................53
Advanced Programmed Message ....................................................53
Text Messaging ...........................................................................54–55
Caller ID .......................................................................................56–60
ANI ...............................................................................................57–60
CLI ...............................................................................................57–60
iDCS
64B MODULE WITH KEYSET
....................61
SVMi-4 / SVMi-8 ..................................................................62
SVMi-4 Flow Chart ............................................................................63
SVMi-8 Telephone Keypad Interface ...........................................64–65
Accessing your Mailbox ....................................................................66
Getting Started ..................................................................................67
Listen to your Messages ...................................................................67
Subscriber Main Menu ......................................................................67
Listening to Old or New Messages ...................................................68
Group New or Old Messages ...........................................................69
Record and Send a Message ..........................................................69
Access Manager ...............................................................................70
Personal Greetings ...........................................................................72
Mailbox Administration .....................................................................74
Message Broadcast .......................................................................76
Personal Services .............................................................................76
Personal Administration Settings ......................................................78
Keyset User Features .....................................................................79
Shortcuts ..........................................................................................81
Interactive Displays ...........................................................................81
PERSONAL SPEED DIAL NUMBERS ........82–83
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