All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to
the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to
Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited
to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation
and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you
agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or
otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All
applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General
Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open
source licenses, please visit:
http://opensource.samsung.com
.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER
WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE
WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION
MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE
PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF
VZN-i930_UM_English_LL2_PM_012113_F2
THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR
YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY.
Samsung Telecommunications America (STA), LLC
Headquarters:
1301 E. Lookout Drive
Richardson, TX 75082
Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
2013 Samsung Telecommunications America, LLC. Samsung and Focus are both registered trademarks of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsung.com/us/support
ACCESS® and NetFront™ are trademarks or registered trademarks of ACCESS Co., Ltd. in Japan and other countries.
The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are registered
trademarks and are wholly owned by the Bluetooth SIG.
Openwave® is a registered Trademark of Openwave, Inc.
Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.
Your phone features earSmart™, an intelligent voice processor that delivers a clear voice experience, allowing you to
in nearly any environment. earSmart technology uses the science of human hearing to distinguish sounds, identify your voice, and
suppress surrounding noise for clear conversations just about anywhere.
How Does It Work?
•
The earSmart voice processor in your phone captures your voice and all the sounds around you.
•
Working like the human ear, it processes and distinguishes these sounds, isolates your voice conversation, and removes background noise – from both
ends of a call.
•
It also automatically equalizes and adjusts voice volume so you can hear and talk naturally, even in the noisiest places.
•
With earSmart technology, you can talk where you want, and have clear conversations for mobile calls, video chats, even speakerphone calls, without
worrying about surrounding noise.
hear and be heard
™
Table of Contents
Section 1: Getting Started .......................... 5
Index .........................................................186
4
Section 1: Getting Started
This section explains how to start using your phone by first
configuring your hardware, activating your service, and then
setting up your voice mail.
Setting Up Your Phone
Prior to use, it is necessary to install both the battery and SIM
into their corresponding internal compartments.
1. Remove the battery cover by placing your fingernail
into the slot in the side of the cover (1).
2. Pull the cover up (2) and then lift up and away from the
phone (3).
Getting Started 5
Installing the SIM Card
A Subscriber Identity Module (SIM Card) is a “smartcard” that
houses personal information, such as your mobile phone
number, calling plan, account information, and content, such
as contacts, text messages, and call history.
The Verizon Wireless 4G LTE SIM Card is compatible with any
Verizon Wireless 4G LTE certified device. You can move the
4G LTE SIM Card from one device to another and your
wireless service will work seamlessly as long as you have a
compatible device and service plan. To see which devices
are compatible with the Verizon Wireless 4G LTE SIM Card,
visit
verizonwireless.com/certifieddevice
.
With the battery removed, carefully slide the SIM card
into the SIM card socket (as shown) until the card locks
into place.
•
Make sure that the card’s gold contacts face into the phone
and that the upper-left angled corner of the card is positioned
as shown.
Important!
6
The plug-in SIM card information and its contacts
can be easily damaged by scratching or bending,
so be careful when handling, inserting, or
removing the card. Keep all SIM cards out of reach
of small children.
Note:
If the card is not inserted correctly, the phone will not
detect the SIM card. Re-orient the card back into the slot
if the SIM is not detected.
Installing the Battery
1. Insert the battery into the opening on the back of
the phone, making sure the three metal connectors
align (1).
2. Gently press down to secure the battery (2).
3. Replace the battery cover (the back of the phone) by
aligning the bottom of the battery cover with the phone
as shown.
4. Press the cover down into place.
Getting Started 7
5. Press down firmly along the edges of the cover to
ensure that the cover is flush with the phone. You
should hear a light click as the cover locks in place.
Note:
Make sure the battery is properly installed before
switching on the phone.
8
Charging a Battery
Your phone is powered by a rechargeable Li-ion battery. The
Wall/USB Charger, which is used to charge the battery, is
included with your phone. Use only approved batteries and
chargers. Long backlight settings, searching for service,
vibrate mode, browser use, and other variables may reduce
the battery’s talk and standby times.
Although you can use the phone while the battery is
charging, doing so requires additional charging time.
Note:
You must fully charge the battery before using your
phone for the first time. A discharged battery recharges
fully in approximately 4 hours.
Important!
Verify that the handset battery is installed prior to
connection. If the battery is not properly installed
and the wall charger is connected, the handset
may power off and on continuously, preventing
proper operation.
Using the Wall/USB Charger
1. Connect the USB cable to the power adapter.
2. Plug the power adapter into a standard
electrical outlet.
3. Connect the small end of the USB cable into the
phone’s Micro USB Charging Port.
Note:
When you connect the charger, your phone powers on
automatically. Your Windows phone stays powered on
whenever it is charging.
Warning!
While the device is charging, if the touch screen
does not function due to an unstable power supply,
unplug the USB power adapter from the power outlet
or unplug the USB cable from the device.
4. When charging is finished, remove the flat end from
the interface connector jack on the phone.
Note:
Failure to unplug the wall charger before you remove the
battery can cause damage to the phone.
Getting Started 9
Low Battery Indicator
When the battery is weak and only a few minutes of talk time
remain, the “Battery critically low” warning appears and the
device sounds a warning tone at regular intervals.
For a quick check of your battery level, glance at the battery
charge indicator located in the upper-right corner of your
device’s display. A solid battery icon () indicates a
full charge.
When the battery level becomes too low, the phone
automatically turns off.
Note:
If the phone automatically turns off because the battery
level is too low, you must charge the battery until the
phone turns on automatically.
10
Memory Card
Your device supports optional, removable, microSD or
microSDHC memory cards (not included) for storage of
music, pictures, and other files.
For more information about using memory cards, see
Storage”
on page 98.
Installing a Memory Card
1. Locate the microSD card slot on the side of the phone.
2. Place the card with the gold strips facing down.
3. Carefully slide the optional microSD card into the card
slot (as shown) until it “clicks” into place.
“Phone
Removing a Memory Card
Warning!
To prevent damage to data stored on the memory
card, unmount the card before removing it from
the device.
1. From the Home screen, touch Settings . Under the
system menu, touch phone storage
➔ remove SD card.
2. At the prompt, read the warning and select OK to
continue. Wait for the SD card safe to remove icon to
appear in the Status bar and Notification panel.
3. Locate the microSD card slot on the side of the phone.
4. Push the memory card inward to release the lock, then
carefully pull the card out.
➔ SD card
Getting Started 11
Switching the Phone On or Off
1. Press and hold the
upper right side of the phone) until the phone
switches on.
Note:
The display language is preset to English at the factory.
To change the language, use the Language menu. For
more information, refer to
page 102.
2. To switch off the phone, press and hold the
Power/Lock key
displays with the message
3. Touch the screen and swipe downward.
The phone displays
12
Power/Lock key
(on the
“Language + Region”
until the lock screen
slide down to power off
goodbye
and switches off.
on
Locking and Unlocking the
Touch Screen
1. Press the
2. Press the
.
Power/Lock key
touch screen.
Power/Lock key
main screen then swipe your finger upwards across
the glass to unlock the touch screen.
to lock the
again to display the
Using the Start-up Wizard
The very first time you turn on your phone, the
Start-up Wizard screen displays.
Note:
Your phone is able to make emergency calls without
being set up or having a SIM card installed, if your
mobile operator allows. To place an emergency call,
touch emergency call and dial 911 or the appropriate
emergency phone number.
1. Touch
2. Touch the language you want to use and touch
get started
displays. The language you choose determines how
text displays on your phone.
•
If you choose a language other than English, the
YOUR LANGUAGE
phone and change the language or touch
the
CHOOSE A LANGUAGE
. The CHOOSE A LANGUAGE screen
screen displays. Touch ok to restart the
cancel
screen.
next
SWITCH
to return to
3. Read the Windows Phone Terms of Use and touch
accept
. The SET UP YOUR PHONE screen displays.
4. To uch
5. Touc h the What’s your home country/region? field
6. Touc h t he What time zone are you in? field and select
.
Note:
recommended
configure your phone to the recommended settings.
– or –
To uch
custom
yourself. If you select
instructions.
and select a country.
a time zone.
If there is no SIM card installed, you will need to
manually enter the current date and time.
to allow the Start-up Wizard to
to manually configure the phone
custom
, follow the on-screen
Getting Started 13
7. Touch the
day, and year.
8. Touch the
current time.
9. Touch Send my location to Microsoft when my
phone is activated to help Microsoft improve its
phone setup procedure by providing the GPS location
of your phone.
•
•
10. Touch
14
What’s the date today?
What time is it now?
This information is collected this one time only (while the phone
is being activated), and is not used to track you or your phone.
Touch
Learn more
next
for more information.
.
field to set the month,
field to set the
Keep Your Life in Sync
To get apps, play games, automatically sync
Windows Live information to the web, and more,
you need a Microsoft account.
If you already have an Xbox LIVE, Hotmail, or Windows ID,
you already have a Microsoft account.
11. To sign into your existing account, touch
– or –
To create a new Microsoft account, touch
For more information, refer to
Account”
on page 90.
– or –
To create an account later, touch
When you are finished, the Almost done...
screen displays.
Note:
If you choose
your Microsoft account. A Microsoft account required
screen displays when you try to use a feature that
requires that you be signed in.
Sign in later
“Setting Up a Microsoft
, you can postpone setting up
sign in
create one
Sign in later.
.
.
12. Touch
13. Read the Privacy Caution and Data Use information,
14. Review any additional information presented. Touch
next
to go set up Backup Assistant Plus, a free
service from Verizon Wireless that automatically backs
up your contacts.
To set up this service, touch next and follow the
prompts to configure Backup Assistant Plus.
– or –
To set this service up later, touch not now.
and touch accept.
next to continue, and touch done when finished.
Setting Up Your Voice Mail
1. From the Home screen, touch .
2. Dial *86 and touch Call, or touch .
3. If you hear a greeting, press # to interrupt, and follow
the setup tutorial.
Note:
These steps may be different depending on your
cellular network.
Accessing Your Voice Mail
1. From the Home screen, touch .
2. Dial *86 and touch Call, or touch .
3. When you hear the greeting, press # to interrupt, and
follow the prompts.
Accessing Your Voice Mail from Another Phone
1. Dial your wireless phone number.
2. When you hear the greeting, press the # to interrupt,
and follow the prompts.
Getting Started 15
Important!
Voice mailboxes not set up within 45 days will be
canceled. Your voice mailbox is not password
protected until you create a password by following
the setup tutorial.
Visual Voice Mail
View a list of messages without dialing into a mailbox. Listen
or erase with the touch of a button.
From the Home screen, swipe left to display the
Applications menu and touch
the prompts to set up visual voice mail.
Note:
Data charges apply when using Visual Voice Mail.
16
Voicemail
. Follow
Phone Updates
Updating your phone can make it work better and add new
features. Updates can also make your phone more secure.
For more information, refer to
“Phone Update”
on page 104.
Troubleshooting
If your phone is frozen or unresponsive, try the following:
1. Restart your phone by pressing and holding the Power/
Lock key for 13 to 15 seconds. The phone will power
off and then turn on automatically.
2. If restarting your phone does not solve the problem,
turn off the phone, remove and replace the battery, and
turn on the phone.
Formatting a Windows Phone 8
Power/Lock key
Volume
Down key
Camera key
Volume
Up key
Normally, if you want to reset your phone to the factory
default settings:
From the Home screen, touch
system
menu, touch
about ➔ reset your phone ➔ yes
For more information, refer to
Warning!
Formatting erases all user data stored on the device.
If necessary, there is another way to reset or format
your phone:
1. Press and hold the
Power/Lock key
phone, if necessary.
2. Press both the Power/Lock key and the
Volume Down key.
3. Press and hold only the Volume Down key.
4. The screen will display a large exclamation mark.
5. Press and release these keys in sequence:
Volume Up key ➔ Volume Down key➔
Power/Lock key ➔ Volume Down key.
6. The phone will begin the reformatting process.
Settings .
“About”
on page 105.
to power off the
Under the
.
Warning!
Do not remove the battery while formatting your
phone. Wait until the device switches on and
displays the Home screen.
After formatting is complete, the Start-up Wizard screen
displays. For more information, refer to
Wizard”
on page 13.
“Using the Start-up
Getting Started 17
Section 2: Understanding Your Phone
4
3
8
675
12
Front View of Your Phone
The following items can be found on the front of your phone.
1.
External speaker
Proximity and light sensors
2.
detects how close an object is to the surface of the
screen (such as when your face is against the phone
during a call or the phone is in your pocket), locks the
keys to prevent accidental key presses, and turns off
the screen. Light sensors use the ambient light level to
adjust screen brightness and contrast.
3.
Front-facing camera lens
or view yourself while video chatting.
Display
4.
phone, such as the Application Tiles, icons, and so on.
Back key
5.
menu or web page. Touch and hold the Back key to
view the current screen and up to six screens most
recently displayed.
18
: Used to hear the caller.
: Shows the information needed to operate your
: Used to step backwards when navigating a
: The Proximity sensor
: Used to photograph yourself,
6.
Start Key
: Access the Home screen from any screen.
Touch and hold to activate the voice search engine.
Bing search key
7.
allows you to search for items on the internet, scout,
music, vision, and voice. For more information, refer to
“Bing Search”
Note:
Some applications, such as People and Store, display
a search button that allows you to search within
that application.
8. Indicator icons: Shows the information needed to
operate your phone, such as the received signal
strength, phone battery level, and time. If the icons are
not showing, touch the top of the display to show them.
: Access the Bing search engine, which
on page 23.
Side Views of Your Phone
The following items can be found on the sides of your phone.
3
1
2
4
Understanding Your Phone 19
Volume keys
26
1
3
4
5
1.
: Adjusts the ringer volume while in
standby mode or adjusts the voice volume during a
call. When receiving an incoming call, briefly press
down either volume key (
ring tone. Also used to adjust the volume while playing
music or videos. While using playing music, or videos,
press the volume key to display additional controls.
2. MicroSD card slot: Stores the optional
microSD memory card (not included). For more
information, refer to
3. Power/Lock key: Press and hold the Power/
Lock key until the phone switches on. It can also be
used to lock or unlock the touch screen. For more
information on locking your phone, see
Unlocking the Phone”
4. Camera key: Used when you take pictures
or videos. Press and hold the camera key to launch
the Camera, even when the display screen is off
and locked.
“Memory Card”
on page 25.
) to mute the
on page 10.
“Locking and
Back, Top, and Bottom View of
Your Phone
The following items can be found on the back, the top, and
the bottom of your phone.
20
1.
3.5mm headset jack
Flash
: Lets you take pictures when the lighting is poor.
2.
Microphone
3.
speaking to them. Also allows you to use the voice
search engine.
4. Micro USB charging port: Used to connect a
charger or other optional accessories such as a
USB/data cable.
External speaker
5.
Speakerphone is turned on.
Rear-facing camera lens
6.
shoot videos.
: Plug in for accessories.
: Allows callers to hear you when you are
: Allows you to hear when the
: Used to take pictures and
Display Layout
Your display screen provides a wealth of information about
the phone’s status and options, as well as providing access
to application icons. For more information, refer to
View of Your Phone”
on page 18.
Indicator Icons
This list identifies the symbols that appear on your phone’s
display and Indicator area:
Note:
If there are no icons displayed, touch the top of the
screen to display them.
Displays your current signal strength. The greater
the number of bars, the stronger the signal.
Displays when there is no SIM card in the phone.
Displays when the SIM card is locked.
Displays your battery charge level. Icon shown is
fully charged.
Understanding Your Phone 21
“Front
Displays when your battery is charging and
displays battery charge level. Displays when the
phone is connected to a computer via a supported
USB cable connection.
Battery critically low, which means your battery
needs to be charged soon or your phone will turn
off.
Displays when battery saver is on.
Displays when battery power or the state of the
battery is not currently known.
Displays when your connection to an EDGE
network is active.
Displays when your connection to an GPRS
network is active.
Displays when your connection to a HSDPA/HSUPA
network is active.
Displays when your connection to a RTT network
is active.
22
Displays when your connection to an EVDO
network is active.
Displays when your connection to an EVDV
network is active.
Displays when your connection to a UMTS
network is active.
Displays when your connection to a 4G network is
active.
Displays when your connection to a 4G LTE
network is active.
Displays when the ringtone is set to vibrate only.
Displays when the ringtone is set silent.
Displays when Bluetooth is activated and your
phone has been connected with a Bluetooth
device.
Displays when Bluetooth is activated, but your
phone has not connected with a Bluetooth device.
Displays when Wi-Fi is connected, active, and
communicating with a Wireless Access Point
(WAP).
Displays when Wi-Fi is connected, active, and
communicating with a Wireless Access Point
(WAP).
Displays when Wi-Fi is active, but there is a
communication issue with the target Wireless
Access Point (WAP).
Indicates that the Airplane Mode is active. You
cannot send or receive any calls or access online
information.
For more details on configuring your phone’s settings, see
“Changing Your Settings”
on page 91.
Bing Search
The Bing Search Bar provides an on-screen Internet search
engine. It also lets you link to Local Scout, listens to music
and searches for it, scans text that can be used as a search
term, and lets you say a search term.
Tip:
Some applications, such as People and Store, display a
search button that allows you to search within that
application.
1. From any screen, touch .
2. The first time you use the Bing Search, you are
prompted to allow the application to access and use
your location. This can help in the search procedure.
allow
or
cancel
To uch
3. Touc h the Bing Search bar.
4. Use the on-screen keyboard to enter the item you want
to search for.
5. Touch to see search results and then touch on a
link.
.
Understanding Your Phone 23
music
6. Touch
causing the phone to start listening for nearby music. If
the recorded sample can be found in the Windows
Phone Store, the artist and song appears in a pop-up
window with a direct link to the Windows Phone Store,
which lets you purchase and download the song.
7. Touch
Microsoft Tags, book covers, CDs, DVDs, or text.
8. Touch
Speak the word you want to search for, then follow the
on-screen instructions.
9. Touch
•Music history
music, your matches are saved here for future reference.
• Settings
information, refer to
24
to launch a Bing audio search,
vision
to scan barcodes, QR Codes,
voice
(in the search bar) to use Voice Search.
Menu
to access the following options:
: After touching
: Opens the Search settings screen. For more
“Search”
music
on page 117.
and searching for
Speech Engine
There is an intuitive speech engine integrated into the Start
key on your phone.
1. From any screen, touch and hold
intuitive speech engine.
2. Speak the words that you would like to search on or
the action that you would like to perform.
The following examples show the flexibility of the
speech engine:
•
“Call Chris mobile”
•
“Find coffee in Seattle”
•
“Open calendar”
•
“Text Brandy”
•
“Note send birthday card”
3. To change speech settings, see
page 103.
to activate the
“Speech”
on
Note:
The first time you use the Speech engine, you are asked
to allow Microsoft to use your voice data to provide and
improve the service, which makes additional features
available to you. Touch accept or decline. Touch
Statement
for more information.
Privacy
Menu Navigation
You can tailor the phone’s range of functions to fit your needs
using menus. Menus, sub-menus, and features can be
accessed by scrolling through on-screen menus.
Locking and Unlocking the Phone
To unlock your phone:
1. Press the Power/Lock key located on the
upper right side of your phone. The lock screen
displays.
2. Swipe the lock screen in an upward direction.
3. The Home screen displays as shown.
Home Screen Overview
The Home screen is the starting point for many applications
and functions, and you can pin items like application icons,
shortcuts, contacts, and web pages to your Home screen to
give you instant access to information and applications. The
Home screen is accessible from any menu or application by
touching
.
Understanding Your Phone 25
Navigating to the Application Menu
1. At the Home screen, swipe the screen to the left.
2. The Application Menu displays.
4. Swipe the screen up or down to access all of the
available application icons.
3. Touch one of the application icons to launch the app.
26
5. To return to the Home screen, swipe the display
right to left.
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