Samsung Galaxy S20 5G, Galaxy S20 Ultra 5G User Manual

Usermanual

Features

Mobile continuity | Bixby | Biometric security | Dark mode

Gettingstarted

Device layout: Galaxy S20 5G | Galaxy S20 5G UW | Galaxy S20+ 5G | Galaxy S20 Ultra 5G

Set up your device: Charge the battery | Wireless PowerShare | Accessories

CameraandGallery

Mobilecontinuity

Link to Windows | Samsung DeX for PC

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Contents

Samsungapps

Googleapps

Carrierapps

Microsoftapps

Outlook | Office | OneDrive

Settings

Customization: Display | Notifications | Sounds and vibration

Security: Lock screen and security | Face recognition | Fingerprint scanner

Accounts: Add an account | Account settings | Remove an account | Backup and restore | Google settings

Backup: Google Account | External storage transfer

Other: Tips and help | Dual Messenger | About phone | Learn more | Legal information

Getting started

Galaxy S20 5G

Galaxy S20 5G UW

Galaxy S20+ 5G

Galaxy S20 Ultra 5G

Set up your device

Start using your device

Gettingstarted

GalaxyS205G

Front camera

Flash	Volume keys

Side key

Rear cameras

Fingerprint scanner

USB charger/Audio port

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

GalaxyS205GUW

Front camera

Flash	Volume keys

Side key

Rear cameras

Fingerprint scanner

USB charger/Audio port

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

GalaxyS20+5G

Front camera

Flash	Volume keys

Side key

Rear cameras

Fingerprint scanner

USB charger/Audio port

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

GalaxyS20Ultra5G

Front camera

Flash	Volume keys

Side key

Rear cameras

Fingerprint scanner

USB charger/Audio port

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Setupyourdevice

Charge the battery | Wireless PowerShare | Accessories

Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able to use your previous SIM card. Network indicators for 5G service are based on your carrier’s specifications and network availability. Contact your carrier for more details.

Install SIM/microSD card

Place the SIM card and optional microSD card (sold

separately) into the tray

with the gold contacts

facing down. The microSD card tray is not available on the Galaxy S20 5G UW.

Charge yourdevice

Before turning on your device, charge it fully.

NOTE Use only charging devices and batteries (if applicable) that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

NOTE Your device is IP68 rated for dust and water resistance. To maintain the water-resistant and dust-resistant features of your device, make sure that the SIM card/Memory card tray openings are maintained free of dust and water, and the tray is securely inserted prior to any exposure to liquids. For more information, see Maintaining water and dust resistance.

Charge the battery

Your device is powered by a rechargeable battery. A charger (charging head and USB Type-C cable) is included with the device for charging the battery from a power outlet.

TIP While charging,the device andthe chargermaybecome hotandstop charging.This usuallydoesnotaffectthe device’slifespan orperformance andis in the device’snormal range of operation.Disconnectthe chargerfromthe device andwaitforthe device tocool down.For more information,visit samsung.com/us/support/answer/ANS00076952.

Gettingstarted

Wireless PowerShare

Wirelessly charge your compatible Samsung devices using your phone. Some features are not available while sharing power.

1.From Quick Settings, tapWireless PowerShare to enable this feature.

2.With the phone face down, place the compatible device on the back of the phone to charge. A notification sound or vibration occurs when charging begins.

NOTE Wireless PowerShare works with most Qi-Certified devices. Requires minimum 30% battery to share. Speed and power efficiency of charge varies by device. May not work with some accessories, covers, or other manufacturer’s devices. If you have trouble connecting or charging is slow, remove any cover from each device. May affect call reception or data services, depending on your network environment.

For best results when using Wireless PowerShare, please note:

•Remove any accessories or cover before using the feature. Depending on the type of accessory or cover, Wireless PowerShare may not work properly.

•The location of the wireless charging coil may vary by device, so you may need to adjust the placement to make a connection. When charging starts, a notification or vibration will occur, so the notification will help you know you've made a connection.

•Call reception or data services may be affected, depending on your network environment.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

•Charging speed or efficiency can vary depending on device condition or surrounding environment.

•Do not use headphones.

Accessories

Supported accessories (sold separately) can be configured through Settings. This option may only appear after you have connected an accessory to your device.

Visit samsung.com/us/mobile/mobile-accessories to learn more.

◌ From Settings, tapAdvanced features > Accessories.

Startusingyourdevice

Turn on your device | Use the Setup Wizard | Transfer data from an old device | Lock or unlock your device | Side key settings | Accounts | Set up voicemail | Navigation | Navigation bar | Customize your home screen | Samsung Daily | Bixby | Digital wellbeing and parental controls | Always On Display | Biometric security | Mobile continuity | Multi window | Edge screen | Enter text | Emergency mode

Turn on yourdevice

Use the Side key to turn your device on. Do not use the device if the body is cracked or broken. Use the device only after it has been repaired.

◌ Press and hold the Side key to turn the device on.

• To turn the device off, open the Notification panel, and tapPower >

Power off. Confirm when prompted.

• To restart your device, open the Notification panel, and tapPower > Restart. Confirm when prompted.

TIP You can also turn your device off by pressing the Side and Volume down keys at the same time. To learn more about powering off your device from Settings, tapAdvanced features > Side key > How to power off your phone.

Gettingstarted

Use the Setup Wizard

The first time you turn your device on, the Setup Wizard guides you through the basics of setting up your device.

Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features, and more.

Gettingstarted

Transferdata from an old device

Use Smart Switch™ to transfer contacts, photos, music, videos, messages, notes, calendars, and more from your old device. Smart Switch can transfer your data via USB cable, Wi-Fi, or computer.

Visit samsung.com/us/support/owners/app/smart-switch to learn more.

1.From Settings, tapAccounts and backup > Smart Switch.

2.Follow the prompts and select the content to transfer.

Old Device			New Galaxy

NOTE Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged.

Visit samsung.com/smartswitch for more information.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Lock orunlock yourdevice

Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security.

Side key

Press to lock. Press to turn on the screen, and then swipe the screen to unlock it.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Side keysettings

You can customize the shortcuts assigned to the Side key.

Double press

Choose which feature is launched when the Side key is pressed twice.

1.From Settings, tapAdvanced features > Side key.

2.Tap Double press to enable this feature, and tap an option: • Quick launch camera (default)

• Open Bixby • Open app

Press and hold

Choose which feature is launched when you press and hold the Side key.

1.From Settings, tapAdvanced features > Side key.

2.Under the Press and hold heading, tap an option:

•Wake Bixby (default)

•Power off menu

Accounts

Set up and manage your accounts.

TIP Accounts may support email, calendars, contacts, and other features. See your carrier for more information.

Add a Google Account

Sign in to your Google Account to access your Google Cloud Storage, apps installed from your account, and make full use of your device’s Android™ features.

1.From Settings, tapAccounts and backup > Accounts.

2.TapAdd account > Google.

Gettingstarted

NOTE When you sign in to a Google Account, Factory Reset Protection (FRP) is activated. FRP requires your Google Account information when resetting to factory settings. For more information, see Factory Reset Protection.

Add a Samsung account

1.From Settings, tapAccounts and backup > Accounts.

2.TapAdd account > Samsung account.

TIP To quickly access your Samsung account, from Settings tapSamsung account profile.

Add an Outlook account

1.From Settings, tapAccounts and backup > Accounts.

2.TapAdd account > Outlook.

Set up voicemail

You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app.

1.FromPhone, touch and hold the1 key.

2.Follow the tutorial to create a password, record a greeting, and record your name.

Gettingstarted

Navigation

A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the surface of the screen and the damage will not be covered by the warranty.

Tap

Lightly touch items to select or launch them.

•Tap an item to select it.

•Double-tap an image to zoom in or out.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Swipe

Lightly drag your finger across the screen.

•Swipe the screen to unlock the device.

•Swipe the screen to scroll through the Home screens or menu options.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Drag and drop

Touch and hold an item, and then move it to a new location.

•Drag an app shortcut to add it to a Home screen.

•Drag a widget to place it in a new location.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Zoom in and out

Bring your thumb and forefinger together or apart on the screen to zoom in and out.

•Move your thumb and forefinger together on the screen to zoom out.

•Move your thumb and forefinger apart on the screen to zoom in.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Touch and hold

Touch and hold items to activate them.

•Touch and hold a field to display a pop-up menu of options.

•Touch and hold a Home screen to customize the Home screen.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Navigation bar

You may navigate your device by using either the navigation buttons or full screen gestures.

Recent apps

Back

Home

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Navigation buttons

Use buttons along the bottom of the screen for quick navigation. This is the default setting.

1.From Settings, tapDisplay > Navigation bar > Navigation buttons.

2.Tap an option under Button order to choose which side of the screen the Back and Recent apps icons display.

Full screen gestures

Hide the navigation buttons at the bottom of the screen for an unobstructed screen experience. Instead swipe to navigate your device.

1.From Settings, tapDisplay > Navigation bar > Full screen gestures to enable the feature.

2.Tap an option to customize:

•More options: Choose a gesture type and sensitivity.

•Gesture hints: Display lines at the bottom of the screen where each screen gesture is located.

•Show button to hide keyboard: Show an icon on the bottom right corner of the screen to hide the keyboard when the phone is in portrait mode.

Gettingstarted

Customize yourhome screen

The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here, in addition to setting up additional Home screens, removing screens, changing the order of screens, and choosing a main Home screen.

App icons

Use app icons to launch an app from any Home screen.

◌From Apps, touch and hold an app icon, and tapAdd to Home. To remove an icon:

◌From a Home screen, touch and hold an app icon, and then tapRemove from Home.

NOTE Removing an icon does not delete the app, it just removes the icon from a Home screen.

Wallpaper

Change the look of the Home and Lock screens by choosing a favorite picture, video, or preloaded wallpaper.

1.From a Home screen, touch and hold the screen, and then tapWallpaper.

2.Tap one of the following menus for available wallpapers:

•My wallpapers: Choose from featured and downloaded wallpapers.

•Gallery: Choose pictures and videos saved in the Gallery app.

•Wallpaper services: Enable additional features including guide page and Dynamic Lock screen.

•Apply Dark mode to Wallpaper: Enable to apply Dark mode to your wallpaper.

•Explore more wallpapers: Find and download more wallpapers from Galaxy Themes.

Gettingstarted

3.Tap a picture or video to choose it.

•If choosing a single picture, choose which screen or screens you want to apply the wallpaper to.

•Videos and multiple pictures can only be applied to the Lock screen.

•If choosing videos or pictures from the Gallery, tap on one or more items, and then tap Done.

4.Tap Set on Home screen, Set on Lock screen, or Set on Home and Lock screens

(depending on which screens are applicable).

•If applying a wallpaper to both the Home and Lock screens, enable Sync my edits if you want any edits made to that wallpaper to be applied to both screens.

Themes

Set a theme to be applied to your Home and Lock screens, wallpapers, and app icons.

1.From a Home screen, touch and hold the screen.

2.TapThemes to customize.

3.Tap a theme to preview and download it to My themes.

4.TapNavigation drawer > My stuff > Themes to see downloaded themes.

5.Tap a theme, and then tap Apply to apply the selected theme.

Icons

Apply different icon sets to replace the default icons.

1.From a Home screen, touch and hold the screen.

2.TapThemes > Icons to customize.

3.Tap an icon set to preview and download it to My icons.

4.TapNavigation drawer > My stuff > Icons to see downloaded icons.

5.Tap an icon, and then tap Apply to apply the selected icon set.

Gettingstarted

Widgets

Add widgets to your home screens for quick access to info or apps.

1.From a Home screen, touch and hold the screen.

2.TapWidgets, and then touch and hold a widget, drag it to a Home screen, and release it.

Customize Widgets

Once you have added a widget, you can customize where it's located and how it functions.

◌From a Home screen, touch and hold a widget, and tap an option:

•Remove from Home: Delete a widget from your screen.

•Widget settings: Customize the function or appearance of the widget.

•App info: Review the widget usage, permissions, and more.

Home screen settings

Customize your Home and Apps screens.

1.From a Home screen, touch and hold the screen.

2.TapHome screen settings to customize:

•Home screen layout: Set your device to have separate Home and Apps screens, or only a Home screen where all apps are located.

•Home screen grid: Choose a layout to determine how icons are arranged on the Home screen.

•Apps screen grid: Choose a layout to determine how icons are arranged on the Apps screen.

•Apps button: Add a button to the Home screen for easy access to the Apps screen.

•App icon badges: Enable to show badges on apps with active notifications. You can also choose the badge style.

•Lock Home screen layout: Prevent items on the Home screen from being removed or repositioned.

Gettingstarted

•Add apps to Home screen: Automatically add newly-downloaded apps to the Home screen.

•Swipe down for notification panel: Enable this feature to open the Notification panel by swiping down anywhere on the Home screen.

•Rotate to landscape mode: Rotate the Home screen automatically when your device’s orientation is changed from portrait to landscape.

•Hide apps: Choose apps to hide from the Home and App screens. Return to this screen to restore hidden apps. Hidden apps are still installed and can appear as results in Finder searches.

•About Home screen: View version information.

Gettingstarted

Easy mode

The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout.

Apps list

1.From Settings, tapDisplay > Easy mode.

2.Tapto enable this feature. The following options appear:

•Touch and hold delay: Set how long it takes for a continuous touch to be recognized as a touch and hold.

•High contrast keyboard: Choose a keyboard with high contrast colors.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Status bar

The Status bar provides device information on the right side and notification alerts on the left.

Status icons

Battery full

Battery low

Charging

Mute

Vibrate

Airplane mode Bluetooth active Wi-Fi active	Location active	Alarm
Notification icons

Missed calls Call in progress Call on hold

New message

Voicemail

New email Download Upload Wi-Fi available App update

Configure display options for the Status bar.

◌From Quick settings, tap More options > Status bar for the following options:

•Show notification icons: Choose how to display notification icons on the Status bar.

•Show battery percentage: Display the battery charge percentage next to the battery icon on the Status bar.

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