Samsung Galaxy S10 128GB Black, Galaxy S10e 128GB Black, Galaxy S10 Plus 128GB White User manual

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Usermanual

Tableofcontents

Device features	1
Wireless PowerShare	1
Meet Bixby	1
Camera	1
Security	1
Expandable storage	1
Night mode	1
Gestures only navigation	2
Water and dust resistance	2
Infinity display	2
Getting started	3
Galaxy S10e	4
Galaxy S10	5
Galaxy S10+	6
Assemble your device	7
Wireless PowerShare	9
Start using your device	11
Use the Setup Wizard	11

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Tableofcontents

Transfer data from an old device	11
Lock or unlock your device	13
Accounts	14
Set up voicemail	15
Navigation	16
Navigation bar	21
Customize your home screen	23
Bixby	30
Digital wellbeing	31
Always On Display	32
Flexible security	33
Multi window	36
Edge screen	37
Enter text	41
Emergency mode	44
Apps	46
Using apps	47
Uninstall or disable apps	47
Search for apps	47

Tableofcontents

Sort apps	47
Create and use folders	48
Samsung apps	49
Galaxy Essentials	49
Galaxy Store	49
Galaxy Wearable	49
Samsung Health	49
Samsung Members	51
Samsung Notes	52
Samsung Pay	53
SmartThings	55
Calculator	56
Calendar	57
Camera	59
Contacts	64
Clock	69
Email	73
Gallery	76
Internet	81

iii

Tableofcontents

Messages	84
My Files	86
Phone	88
Google apps	96
Chrome	96
Drive	96
Duo	96
Gmail	96
Google	96
Maps	97
Photos	97
Play Movies & TV	97
Play Music	97
Play Store	97
YouTube	97
Settings	98
Access Settings	99
Search for Settings	99
Connections	99

Tableofcontents

Wi-Fi	99
Bluetooth	101
Phone visibility	103
NFC and payment	103
Airplane mode	104
Mobile networks	104
Data usage	105
Mobile hotspot	106
Tethering	108
Nearby device scanning	108
Connect to a printer	109
MirrorLink	109
Download booster	109
Virtual Private Networks	110
Private DNS	110
Ethernet	111
Sounds and vibration	111
Sound mode	111
Vibrations	112

Tableofcontents

Volume	112
Ringtone	113
Notification sounds	113
System sounds and vibration	113
Dolby Atmos	114
Equalizer	114
Headset audio options	114
Adapt sound	114
Separate app sound	115
Notifications	115
Manage notifications	115
Customize app notifications	116
Smart alert	116
Smart pop-up view	116
Display	117
Screen brightness	117
Blue light filter	117
Night mode	118
Screen mode	118

Tableofcontents

Font size and style	118
Screen zoom	118
Screen resolution	119
Full screen apps	119
Screen timeout	119
Accidental touch protection	119
Touch sensitivity	119
Screen saver	120
Reduce animations	120
Lift to wake	120
Double tap to wake up	120
Smart stay	121
One-handed mode	121
Device maintenance	121
Quick optimization	121
Battery	122
Storage and memory card	122
Memory	123
Language and input	124

vii

Tableofcontents

Date and time	126
Troubleshooting	127
Lock screen and security	130
Screen lock types	130
Clock and information	131
Google Play Protect	131
Find My Mobile	131
Security update	132
Samsung Pass	132
Samsung Blockchain Keystore	133
Install unknown apps	133
Secure Folder	133
Encrypt SD card	133
Set up SIM card lock	134
View passwords	134
Security update service	134
Device administration	135
Credential storage	135
Strong Protection	135

viii

Tableofcontents

Advanced security settings	136
Location	136
App permissions	137
Send diagnostic data	137
Samsung Ads	137
Accounts	138
Samsung Cloud	138
Add an account	138
Account settings	138
Synchronize accounts	139
Remove an account	139
Backup and restore	139
Google settings	140
Accessibility	140
Screen Reader	140
Visibility enhancements	140
Hearing Enhancements	142
Interaction and dexterity	143
Advanced settings	144

Tableofcontents

Installed services	145
Other settings	145
Help	145
Manage game features	145
Dual messenger	145
About phone	145
Learn more	146
Videos	146
Smart Simulator	146
Tips	146
Samsung Care	146
Talk to an agent	146
Legal information	147
Intellectual property	148
Open source software	148
Disclaimer of warranties; exclusion of liability	149
Modification of software	149
Samsung Knox	150
Maintaining water and dust resistance	150

Tableofcontents

Restricting children’s access to your mobile device	151
Samsung Electronics America, Inc.	152

Devicefeatures

WirelessPowerShare

Wirelessly charge your Galaxy Buds, Galaxy Watch or even a friend’s phone right from your device. See Wireless PowerShare on page 9.

MeetBixby

Bixby learns what you like to do and works with your favorite apps and services to help you get more done. See Bixby on page 30.

Camera

Enjoy a full kit of pro lenses with an ultrawide lens that provides a full field of vision, just like the human eye. See Camera on page 59.

Security

Use your face or fingerprint to unlock your device. See Flexible security on page 33.

Expandablestorage

Expand storage with a supported microSD card. See Memory card on page 122.

Nightmode

Use a darker theme to keep your eyes comfortable at night. See Night mode on page 118

Devicefeatures

Gesturesonlynavigation

Don’t like navigation buttons on your screen? Use gestures instead! For more information see Navigation bar on page 21.

Wateranddustresistance

This device is rated IP68 using the Ingress Protection rating system. See

Maintaining water and dust resistance on page 150.

Infinitydisplay

Enjoy every inch of your dynamic AMOLED screen without the interruption of keys or buttons.

Getting started

Galaxy S10e

Galaxy S10

Galaxy S10+

Assemble your device

Start using your device

Gettingstarted

GalaxyS10e

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

GalaxyS10

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

GalaxyS10+

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Assembleyourdevice

Your device uses a nano-SIM card. Your SIM card may be preinstalled or you may be able to use your previous SIM card. Contact your carrier for more details.

NOTE Use only charging devices and batteries that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

NOTE Your device is IP68 rated for dust and water resistance. To maintain the water-resistant and dust-resistant features of your device, make sure that the SIM card/Memory card tray openings are maintained free of dust and water, and the tray is securely inserted prior to any exposure to liquids. For more information, see Maintaining water and dust resistance on page 150.

CAUTION To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging. For more information, see

Maintaining water and dust resistance on page 150.

NOTE While charging, the device and the charger may become hot and stop charging. This usually does not affect the device’s lifespan or performance and is in the normal range of operation. Remove the device from the charger and wait for the device to cool down. For more information, visitsamsung.com/us/support /answer/ANS00076952/.

Gettingstarted

Wireless PowerShare

Wirelessly charge your compatible Samsung devices using your phone. Some features are not available while sharing power.

For best results when using Wireless PowerShare, please note:

Remove any accessories or covers before using the feature. Depending on the type of accessory or cover, Wireless PowerShare may not work properly.

The location of the wireless charging coil may vary by device, so you may need to adjust the placement to make a connection. When charging starts, a notification or vibration will occur, so the notification will help you know you have made a connection.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Call reception or data services may be affected, depending on your network environment.

Charging speed or efficiency can vary depending on device condition or surrounding environment.

Do not use headphones.

Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged.

To charge properly, do not move or use either device while charging.

If the remaining battery power drops below a certain level, power sharing will stop.

1.From Quick Settings, tapWireless PowerShare.

2.With the phone face down, place the compatible device on the back of the phone to charge. A notification sound or vibration occurs when charging begins.

NOTE Wireless PowerShare is limited to Samsung or other brand smartphones and accessories with WPC Qi wireless charging. Check samsung.com for compatibility. May not work with certain accessories, covers, or other brand devices. May affect call reception or data services depending on your network environment. Speed and power efficiency of charge varies by device.

Gettingstarted

Startusingyourdevice

Use the Power key to turn your device on or off. Do not use the device if the body is cracked or broken. Use the device only after it has been repaired.

◌Press and hold the Power key.

•To turn the device off, press and hold the Power key, and tapPower off. Confirm when prompted.

•To restart your device, press and hold the Power key, and tapRestart.

Use the Setup Wizard

The first time you turn your device on, the Setup Wizard guides you through the basics of setting up your device.

Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features, and more.

Transferdata from an old device

Use Smart Switch™ to transfer contacts, photos, music, videos, messages, notes, calendars, and more from your old device. Smart Switch can transfer your data via USB cable, Wi-Fi, or computer. You can also use the included On-the-Go adapter to transfer content quickly and easily from your old device without installing the Smart Switch app.

Visit samsung.com/us/support/owners/app/smart-switch to learn more.

1.From Settings, tap Accounts and backup > Smart Switch.

2.Follow the prompts and select the content to transfer.

Gettingstarted

NOTE The USB option must be set to Media device (MTP) on the other device. Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged.

Visit samsung.com/smartswitch for more information and to learn how to use the On-the-Go adapter to transfer content faster.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Lock orunlock yourdevice

Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security on page 130.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Accounts

Set up and manage your email accounts, your Google™ Account, and Samsung account.

TIP Accounts may support email, calendars, contacts, and other features. See your carrier for more information.

Add a Google Account

Sign in to your Google Account to access your Google cloud storage, apps installed from your account, and make full use of your device’s Android™ features.

1.From Settings, tapAccounts and backup > Accounts.

2.Tap Add account > Google.

NOTE When you sign in to a Google Account, Factory Reset Protection (FRP) is activated. FRP requires your Google Account information when resetting to factory settings. For more information, see Factory reset protection on page 129.

Add a Samsung account

1.From Settings, tapAccounts and backup > Accounts.

2.Tap Add account > Samsung account.

TIP To quickly access your Samsung account, from Settings tap Samsung account.

Add an email account

◌From Settings, tap Accounts and backup > Accounts, and then tap

Add account > Email.

Gettingstarted

Set up voicemail

You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app.

1.From Phone, touch and hold the 1 key.

2.Follow the tutorial to create a password, record a greeting, and record your name.

Gettingstarted

Navigation

A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty.

Tap

Lightly touch items to select or launch them.

•Tap an item to select it.

•Double-tap an image to zoom in or out.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Swipe

Lightly drag your finger across the screen.

•Swipe the screen to unlock the device.

•Swipe the screen to scroll through the Home screens or menu options.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

Gettingstarted

Drag and drop

Touch and hold an item, and then move it to a new location.

•Drag an app shortcut to add it to a Home screen.

•Drag a widget to place it in a new location.

Devicesandsoftwareareconstantlyevolving— theillustrationsyouseehereareforreferenceonly.

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