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Galaxy Note5
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Important Information Manual
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Table of contents
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Samsung Galaxy Note 5 Owner's Guide

Download
Page 1
User Guide
[UG template version 15b]
[Sprint-Samsung-Note5-UM-Eng-081915-FINAL]
Page 2

Table of Contents

Introduction ................................................................................................................................................... 1
About the User Guide ........................................................................................................................... 1
Access Instructions on Phone ............................................................................................................... 1
Get Started .................................................................................................................................................... 4
Parts and Functions .............................................................................................................................. 4
Charge the Battery ................................................................................................................................ 6
Turn Your Phone On and Off ................................................................................................................ 7
Use the Touchscreen ............................................................................................................................ 8
Activate Your Phone ........................................................................................................................... 12
Complete the Setup Screens .............................................................................................................. 13
Basic Operations ......................................................................................................................................... 15
Basics .................................................................................................................................................. 15
S Pen .................................................................................................................................................. 18
Air Command ...................................................................................................................................... 19
Applications ......................................................................................................................................... 29
Phone Number .................................................................................................................................... 34
Airplane Mode ..................................................................................................................................... 35
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Enter Text ............................................................................................................................................ 37
Google Account ................................................................................................................................... 39
Google Play Store ............................................................................................................................... 50
Lock and Unlock Your Screen ............................................................................................................ 58
Update Your Phone............................................................................................................................. 60
Your Phone Interface .................................................................................................................................. 65
Home Screen Basics........................................................................................................................... 65
Status Bar and Notification Panel ....................................................................................................... 67
Customize the Home Screen .............................................................................................................. 75
Phone App .................................................................................................................................................. 80
Place and Answer Calls ...................................................................................................................... 80
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Optional Services ................................................................................................................................ 91
Call Settings ...................................................................................................................................... 106
Contacts .................................................................................................................................................... 109
Contacts Screen Layout .................................................................................................................... 109
Add a Contact ................................................................................................................................... 110
View Contacts ................................................................................................................................... 114
Edit a Contact .................................................................................................................................... 115
Delete a Contact ............................................................................................................................... 117
Share a Contact ................................................................................................................................ 118
Profile Sharing ................................................................................................................................... 120
Import Contacts ................................................................................................................................. 122
Back Up Contacts ............................................................................................................................. 123
Messaging and Internet ............................................................................................................................. 125
Text and Multimedia Messaging ....................................................................................................... 125
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Gmail ................................................................................................................................................. 137
Email ................................................................................................................................................. 152
Data Services General Information (LTE and 3G Networks) ............................................................ 168
Browser ............................................................................................................................................. 173
Chrome Browser ............................................................................................................................... 179
Camera and Video .................................................................................................................................... 181
Camera Overview ............................................................................................................................. 181
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Take Pictures and Record Videos .................................................................................................... 182
View Pictures and Videos Using Gallery .......................................................................................... 187
Edit Pictures ...................................................................................................................................... 190
Share Pictures and Videos ............................................................................................................... 201
Camera Options and Settings ........................................................................................................... 208
Useful Apps and Features ......................................................................................................................... 214
Sprint Zone ........................................................................................................................................ 214
Sprint Family Locator ........................................................................................................................ 214
Sprint Fun & Games.......................................................................................................................... 215
Sprint TV & Movies ........................................................................................................................... 215
Sprint Music Plus .............................................................................................................................. 216
Calculator .......................................................................................................................................... 216
Calendar ............................................................................................................................................ 218
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Clock ................................................................................................................................................. 226
Galaxy Apps ...................................................................................................................................... 230
Gallery ............................................................................................................................................... 230
Google Hangouts .............................................................................................................................. 232
Google Maps ..................................................................................................................................... 233
Google Play Movies & TV ................................................................................................................. 235
Google Play Music ............................................................................................................................ 236
Google Search .................................................................................................................................. 239
Facebook .......................................................................................................................................... 241
Instagram .......................................................................................................................................... 242
Messenger ........................................................................................................................................ 242
Microsoft Excel .................................................................................................................................. 243
Microsoft OneDrive ........................................................................................................................... 243
Microsoft OneNote ............................................................................................................................ 243
Microsoft PowerPoint ........................................................................................................................ 243
Microsoft Word .................................................................................................................................. 244
Milk Music ......................................................................................................................................... 244
Music ................................................................................................................................................. 244
My Files ............................................................................................................................................. 248
S Health ............................................................................................................................................ 249
S Note App ........................................................................................................................................ 251
S Voice .............................................................................................................................................. 252
Samsung Pay .................................................................................................................................... 253
Scrapbook ......................................................................................................................................... 253
SideSync ........................................................................................................................................... 254
Video ................................................................................................................................................. 255
Voice Recorder ................................................................................................................................. 255
YouTube ............................................................................................................................................ 258
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1Weather ........................................................................................................................................... 260
Amazon ............................................................................................................................................. 260
App Spotlight ..................................................................................................................................... 260
Lookout ............................................................................................................................................. 261
Messaging Plus ................................................................................................................................. 261
NASCAR Mobile ................................................................................................................................ 261
NBA Game Time ............................................................................................................................... 261
NextRadio ......................................................................................................................................... 261
Pages Manager ................................................................................................................................. 262
Samsung+ ......................................................................................................................................... 262
Samsung Gear .................................................................................................................................. 262
Uber .................................................................................................................................................. 262
Connectivity ............................................................................................................................................... 263
Transfer Files Between Your Phone and a Computer ...................................................................... 263
Wi-Fi .................................................................................................................................................. 265
Bluetooth ........................................................................................................................................... 271
Global Services ......................................................................................................................................... 280
Set the Communications Method for Global Use .............................................................................. 280
Select a Carrier ................................................................................................................................. 281
Activate Sprint Worldwide Service on Your Account ........................................................................ 282
Your Phone’s SIM Card for International GSM Roaming ................................................................. 282
Enable Global Roaming Mode .......................................................................................................... 283
Make and Receive Worldwide Calls ................................................................................................. 285
Sprint International Voicemail Service .............................................................................................. 286
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International Data Roaming .............................................................................................................. 288
Contact Sprint for Assistance with International Service .................................................................. 288
Settings ..................................................................................................................................................... 291
Basic Settings ................................................................................................................................... 291
Wi-Fi Calling Settings ........................................................................................................................ 294
Wi-Fi Settings Menu .......................................................................................................................... 296
Bluetooth Settings ............................................................................................................................. 298
Hotspot Settings ................................................................................................................................ 300
Airplane Mode ................................................................................................................................... 303
Data Usage Settings ......................................................................................................................... 304
Mobile Networks Settings ................................................................................................................. 306
NFC and Payment ............................................................................................................................. 307
More Connection Settings ................................................................................................................. 310
Sounds and Notifications Settings .................................................................................................... 325
Display Settings ................................................................................................................................ 332
S Pen Settings .................................................................................................................................. 334
Motions and Gestures ....................................................................................................................... 335
Applications Settings ......................................................................................................................... 336
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Wallpaper .......................................................................................................................................... 356
Themes ............................................................................................................................................. 357
Lock Screen and Security Settings ................................................................................................... 359
Privacy and Safety ............................................................................................................................ 370
Easy Mode ........................................................................................................................................ 377
Accessibility Settings......................................................................................................................... 379
Add Accounts .................................................................................................................................... 386
Backup and Reset ............................................................................................................................. 389
Language and Input Settings ............................................................................................................ 392
Battery Settings ................................................................................................................................. 396
Storage Settings ................................................................................................................................ 399
Date and Time Settings .................................................................................................................... 400
Help ................................................................................................................................................... 402
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Activate This Device .......................................................................................................................... 403
System Update .................................................................................................................................. 404
About Device ..................................................................................................................................... 404
For Assistance .......................................................................................................................................... 407
Sprint Account Information and Help ................................................................................................ 407
Copyright Information ........................................................................................................................ 409
Index .......................................................................................................................................................... 410
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Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new Samsung Galaxy® Note 5. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read Get Started and Basic Operations thoroughly for proper usage. Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing the Home key. Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.”

Access Instructions on Phone

Whether you're new to Android or just new to your Galaxy Note 5, your phone can help you learn how to use it.

Access Help

Use the phone's Help menu to learn about your phone.
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1. Press to display the home screen.
2. From home, tap Apps > Settings > Help .
3. Tap a topic to view its contents, or tap Search to search for a topic.

Get Support from Sprint Zone

In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app.
1. From home, tap Apps > Sprint Zone .
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2. From the Sprint Zone main page, tap Support.
3. Tap a topic to view its contents.
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Part
Description
Rear camera
Take pictures and videos.
Back key
Return you to the previous screen, or close a dialog box, options menu, the notification panel, or onscreen keyboard.
Earpiece
Listen to calls and automated prompts when using the phone.
Flash
Help illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video.
Front camera
Takes pictures and records videos while facing the screen, and allows you to video conference.

Get Started

The following topics give you all the information you need to set up your phone and wireless service the first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
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Part
Description
Headset jack
Plug in a headset for convenient, hands-free conversations.
Heart rate monitor
Measure your heart rate via your fingertip when using the S Health app.
Home key/fingerprint sensor
Return you to the home screen. Press and hold to open Google Search/Google Now. Use to register fingerprints for security.
LED indicator
The LED indicator blinks or glows when charging, to indicate low battery, to announce new notifications, and when voice recording.
Microphone
Transmit your voice for phone calls or record your voice or ambient sounds for voice recordings and videos. There are two microphones, one on the top and one on the bottom.
Power key
Turn the phone or screen on or off, or switch your phone to silent mode, vibration mode, or airplane mode.
Proximity sensors
Detect when objects are close to the screen. For example, when you hold the phone to your ear while on a phone call, the sensors temporarily lock the screen to prevent accidental screen touches.
Recent apps key
Access recently used apps.
S Pen
Storage compartment for the S Pen.
SIM card
Location of the SIM card.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
Touchscreen
Display information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-tap access to all of your features and applications.
USB charger/accessory port
Connect the phone to the charger via a USB cable.
Volume keys
Adjust the ringtone or media volume or adjust the voice volume during a call.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
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Charge the Battery

Follow these instructions to charge your phone’s battery using either the included charging head and USB cable or via a USB connection on your computer.
Note: This device is also compatible with Samsung-approved wireless charging devices--sold separately. Note: This phone has an integrated battery that cannot be removed by the user.
Battery Cautions
Caution: Use only Samsung-approved charging devices. Samsung accessories are designed to
maximize battery life. Using other accessories may invalidate your warranty and may cause damage. Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and
settings may become lost or changed, or the phone may become unusable. Charge once every six months before storing or leaving unused for a long period.
Charge Using the AC Adapter
For fastest charging times, use the Adaptive Fast Charging charger that came with your phone. This charger provides faster charging only when connected to devices that have Adaptive Fast Charging.
1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
4. After charging, disconnect the phone from the charger. Unplug the charging head from the outlet, and remove the micro USB cable from the phone
and the charging head.
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Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power key.
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Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
1. Press and hold the Power key to open the phone options menu.
2. Tap Power off > Power off to turn the phone off.
Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging).
Note: If your device is not responding, press and hold both the Power and Volume Down keys simultaneously for more than seven seconds to restart the device.

Use the Touchscreen

Your phone’s touchscreen lets you control actions through a variety of touch gestures.
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Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
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Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to move your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
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Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Enter Text for more details.
Note: Screen rotation must be enabled for the screen orientation to automatically change. To enable screen rotation, slide your finger down from the status bar to display the notification panel, and then tap
Auto rotate to enable the option.
Pinch and Spread
"Pinch" the screen by moving two fingers inward to zoom out, or "spread" by moving two fingers outward to zoom in.
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Activate Your Phone

Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically. When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the prompts to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number on your account (you’re swapping phones), you can activate on your computer online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone.
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Tip: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.

Complete the Setup Screens

The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your Sprint account.
1. At the Welcome screen, choose options, and then tap to begin setup:
Language: Choose the default language for your phone’s operation. Accessibility: Configure settings to access settings to improve the accessibility of your
phone’s features if you are visually impaired or hard of hearing.
Emergency call: Make an emergency call.
2. Follow the prompts to complete setup for each topic. Tap Next, or the right arrow, to move through the steps. You can skip options to continue to the next one. During setup, you may see these options:
Note: Screens may vary based on the activation status of your phone.
Wi-Fi: By default, your phone prompts you to use Wi-Fi when accessing data services. Tap a
Wi-Fi access point to connect to it, or you can continue setup using your phone’s connection to the wireless network.
Terms and conditions: Read the End User License Agreement (EULA) and then tap Agree
to confirm that you understand and agree to it terms and conditions. If you do not agree to the EULA, you cannot continue with setup.
• If you consent to provide diagnostic and usage data to Samsung, tap the check box.
Hands Free Activation: Automatically connect to Sprint network and set up voice and data
services.
• After Hands Free Activation completes, tap OK to continue.
• You may see a message indicating your phone needs to restart. Tap OK again and wait
for your phone to restart.
Tap & Go: Quickly copy any Google Accounts, backed up apps, and data from your existing
Android device. Follow the prompts to use Tap & Go, or tap Skip to continue setup.
Add your account (Google): Your phone uses your Google Account to provide access to
many features and apps. Complete the steps to sign in to your current Google Account, or
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sign up for a new Google Account right from your phone. You can also skip signing in to your Google Account, or sign in later.
• To sign in to an existing Google Account, you will need your account name (Gmail address) and password.
• For both new and existing accounts, you will need to review and accept the Terms of Service and Privacy Policy by tapping Accept when prompted.
Name: Enter your First and Last name, to personalize Google features and apps.  Protect your phone: Set up a screen lock to prevent others from using the phone without
your permission.
Google services: Select Google service preferences, including Backup & Restore, Location
and Communication options.
Samsung account: Some apps and features use your Samsung account. You can sign in to
your Samsung account, or follow the prompts to create a new account.
• To sign in to or set up a Samsung account, you will have to review and agree to the Terms and Conditions by tapping Agree when prompted.
Set wake-up command: Enable S Voice to easily wake up your device, open apps, make
calls, and more.
Add fingerprint: Register your fingerprint to unlock your device and sign in to services
securely without entering your password,
Easy mode: Easy mode offers a simpler home screen layout, with larger text and icons. Tap
ON/OFF to turn on Easy mode. You can also choose Easy mode from Settings at any time.
3. Tap Finish to complete setup.
Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps list or through Settings.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps from the Google Play store app, you must link your phone to a Google Account.
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Basic Operations

The following topics outline basic features and operations of your phone.

Basics

The following topics offer an overview of your phone’s basic operations.

Home Screen and Applications (Apps) List

Most of your phone’s operations originate from the home screen or the apps list.
1. From any screen, press the Home key to display the home screen.
2. Tap Apps to display the apps list.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function.
● Tap the Back key to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the recent apps key.
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● Tap the Recent apps key to view a list of recently used applications.

Phone Settings Menu

You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Drag the notification panel down and tap Settings .
The Settings menu displays.
For more information, see Settings.

Portrait and Landscape Screen Orientation

The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways.
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Turn Screen Rotation On or Off
1. Open the notification panel by dragging down from the top of the screen.
2. Tap Auto rotate to turn the option on or off.
You may need to scroll left or right to see the Auto rotate option.
If the Auto rotate option is not available, tap Edit to display the full options list.  Not all screens will adjust for landscape orientation.

Capture Screenshots

You can use your phone’s power and Home keys to capture screenshots.
■ Press and hold the Power key and Home key at the same time to capture a screenshot of the
current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps > Gallery .
Depending on your settings, you may also capture a screenshot by swiping your palm across the screen from side to side.
To set up palm swipe screen capture:
1. From home, tap Apps > Settings .
2. Tap Motions and gestures and then tap ON/OFF next to Palm swipe to capture.
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S Pen

Use S Pen and your phone to create and collaborate. With S Pen, you can:
● Write directly into a Gmail message.
● Write directly on the calendar.
● Annotate documents (Word, Excel, PPT, PDF).
● Quickly open S Note from any screen.
Removing S Pen from Your Phone
S Pen is stored in your phone to keep it protected and easy to locate.
■ Push the S Pen in to release it, and then slide it from your phone using the notch on the end.
Caution: When you insert the S Pen into the slot, insert the S Pen’s nib first. Failure to do so can cause the S Pen to become stuck. Forcefully detaching the S Pen from the slot may cause damage to the S Pen and your device.
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S Pen Options

Configure S Pen settings, including options for gestures and sounds, and for tracking S Pen when it is not stored in your phone.
■ To access S Pen Settings, tap Apps > Settings > S Pen .
Note: For more information about S Pen settings, see S Pen Settings.

Air View

Hover the S Pen over items on the screen to display more information:
● Information preview: Preview information, extend text, or enlarge pictures by hovering your pen over the screens.
● Icon labels: View the labels of icons by hovering your pen over them.
● List scrolling: Scroll up or down lists by holding the pen over the top or bottom edge of the
screen.
● Link preview: Hover your pen over a link to preview the linked content.
● Air menu: Hover your pen over the action button to attach or insert content, attach contacts, or
add recipients to a message.
Note: The preview function is only available when the S Pen’s pointer is a solid color.
Configure Air View
Enable Air view features, and learn about using them.
■ From home, tap Apps > Settings > S Pen > Air view.

Air Command

Air command allows you to quickly activate frequently‑used applications or perform actions.
■ To launch the Air command menu, remove the S Pen from the S Pen slot, hold the S Pen near
the screen so that the pointer appears, and then press the S Pen button once.
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Action memo: Launch a Quick Note and link it to actions. Action Memos are saved in the S
Note app.
Smart select: Draw around an area of the screen to collect it in the Scrapbook app.  Screen write: Capture screenshots and write or draw on them.  S Note: Create or edit an S Note.  Add shortcuts: Add up to three apps and functions to the Air command menu.  Settings: Configure Air command.

Action Memo

An Action Memo is a special type of note that can turn your written text into actions on your device. For example, if someone tells you the name of a restaurant, you can launch a new memo, write the name
of the restaurant, and then have the memo locate it on a map.
Note: While active, an Action Memo stays on the screen for as long as you are using it, even if you press the Home key. You must tap Save or Cancel in order to close the memo.
Create an Action Memo
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once.
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2. Tap Action memo .
These editing tools are available:
List: Launch S Note to view or create Action memos.  Pen: Tap to change the pen color.  Eraser: Use the pen to erase part of the memo, or tap Eraser again, and then tap Clear all
to erase all content.
Delete: Delete the Action memo.  Save: Save the Action memo.
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3. Tap More for additional options.
Share: Choose a sharing method to share the Action memo.  Link to action: Turn written text into actions.  Minimize: Minimize the Action memo by making a small thumbnail on the main home screen.  Pin to Home screen: Create a shortcut to the Action memo on the home screen.  Edit as S Note file: Open the Action memo in the S Note app.  Change background color: Change the color of the Action memo.  Discard: Discard the Action memo.
4. When you are finished, tap Save.
Note: To view your Action memos, from home, tap Apps > S Note . See S Note for more
information.
Link an Action Memo
Turn text into actions. For example, you can write a phone number, and then save it to Contacts. To link a memo to an action:
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1. Tap Air command > Action Memo .
2. Write on the memo.
3. Tap More > Link to action and select an action to perform.
4. Draw around the content you want to use for the action. The selected content is boxed and highlighted.
5. On the menu bar that appears, tap the action you want to take. Options include Phone, Contacts, Messages, Email, Internet, Map, and Task.
6. Follow the prompts to set the desired option.
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Screen Off Memo
You can write quick memos without turning your device on.
Note: The screen off memo setting must be enabled. For more information, see S Pen.
To create a screen off memo:
1. Detach the S Pen while the screen is off.
2. Write on the screen.
Tap Save to save your action memo to the S Note app.  Tap Delete to discard the action memo.

Smart Select

The Smart select feature provides a capture tool to select content on a screen. You can then add it to your Scrapbook app or share it with your contacts.
To launch the Smart select tool:
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once.
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2. Tap Smart select .
Tap the shape you want to use: Rectangle, Lasso, or Oval.  Draw around the content you want to select.
The selected clip is centered on the screen.
• Tap a selection shape to start over and select new content.
• Tap Auto shape to automatically refine the selection based on the image. You can
manually add or subtract from the selection, as well as rotate the selection left or right.
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3. Tap an option at the bottom of the window:
Write: Add notes to the screen using the S Pen.  Share: Choose a sharing method to share your content.  Save in Scrapbook: Save the content in the Scrapbook app.  Save in Gallery: Save the content to the Gallery app.

Screen Write

Screen write allows you to capture a screen shot and then write notes on the screen shot. To use Screen write:
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once.
2. Tap Screen write . The current screen is captured, and a pen tool appears.
The following editing tools are provided: Pen: Write or draw on the screen shot. Press the Draw icon a second time to change the pen
tip, size, color, and to save presets.
Eraser: Erase the writing or drawings on the screen shot. Tap the Eraser icon a second time
to change the size of the eraser area and to see the Clear all option.
Undo: Undo the last action.  Redo: Redo the last action.  Share: Share the image via messaging, Bluetooth, Email, and more.
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Save in Scrapbook: Save the content in the Scrapbook app.  Save in Gallery: Save the content to the Gallery app.

S Note

Create, edit, and manage all the notes on your phone with the S Note app. To use S Note:
■ Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer
appears, and press the S Pen button once.
Tap S Note . The current screen is captured, and a pen tool appears.  For more information, see S Note.

Add or Remove Air Command Shortcuts

You can add or remove shortcuts to apps and functions to the Air Command menu.
Add Air Command Shortcuts
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once.
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2. Tap Air command > Add shortcuts .
3. Swipe across the screens, and tap the apps or functions you would like to add to the Air Command menu.
4. Tap Back to save your selection.
Remove Air Command Shortcuts
You can remove any Air Command app shortcuts you have added.
1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once.
2. Tap Air command > Settings > Shortcuts.
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App
Function/Service
3. Tap Remove next to any shortcuts you want to remove.
To add a new shortcut, tap it from the app list.
4. Tap Back to save your settings.

Applications

The following topics describe how to access the applications (apps) list and launch apps on your phone.

Launch Applications

All installed apps can be accessed and launched from the apps list.
1. From home, tap Apps .
Tip: Swipe left to view additional apps list screens. Some apps may reside within folders in the apps list; to open these, tap the folder and then tap the app icon.

Apps List

The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone.
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The apps list opens.
2. Tap an app icon to launch the corresponding application.
The application opens.
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App
Function/Service
1Weather
Receive real-time local weather information at any location in the world. Access 7-day and hourly weather forecasts for your area.
Amazon (Amazon
Shopping)
Shop at Amazon.com from your phone.
App Spotlight
Discover new apps from the Google Play store.
Calculator
Perform basic and advanced mathematical calculations.
Calendar
Use Calendar to create and manage events, meetings, and appointments, organize your time, and be reminded of important events.
Camera
Take pictures and record videos using the front and rear cameras.
Chrome
Browse the Internet using Google’s Chrome Web browser. Located in the Google folder in the apps list.
Clock
Set alarms, view time in time zones around the world, use a stopwatch, set a timer, and use your phone as a desk clock.
Contacts
Store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google account, compatible email programs (including Exchange Server), and your Facebook friends.
Drive
Store, sync, and access your data across multiple devices with Google Drive’s cloud storage. Located in the Google folder in the apps list.
Email
Send and receive email from a variety of email service providers.
Excel
Create and share spreadsheets quickly and easily with Microsoft Excel.
Facebook
Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games.
Galaxy Apps
Discover apps designed exclusively for your Galaxy device.
Gallery
View and edit pictures and watch videos that you have taken with your phone’s camera or downloaded.
Gmail
Send and receive messages using Google’s Gmail service. Located in the Google folder in the apps list.
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App
Function/Service
Google
Search the Internet using Google Search. Located in the Google folder in the apps list.
Google Settings
Use Google Settings to manage your Google apps and account settings. Located in the Google folder in the apps list.
Hangouts
Instant message with your friends and family using Google Hangouts. Located in the Google folder in the apps list.
Instagram
Capture and share photos and videos with your friends. Customize what you capture, and then share it on your feed or post it directly to your friends. Located in the Social folder in the apps list.
Internet
Browse the Internet using a full-featured browser.
Lookout
Use Lookout Mobile Security for key security options, such as anti-virus and anti-malware technology, a lost and stolen device locater service, an application privacy adviser, and a backup service.
Maps
Use Google Maps to determine your current location with or without GPS, get driving and transit directions, and find phone numbers and addresses for local businesses.
Messages
Send and receive text and multimedia messages.
Messaging+
Use Messaging Plus to access high quality video calling, group chat, and media sharing along with easy registration, a full emoji keyboard, and other convenient features.
Messenger
Instantly reach your friends and family with Facebook Messenger. Located in the Social folder in the apps list.
Milk
Use the Galaxy owner-exclusive Milk Music app for radio service that gives you more of the music you love, curated by top DJs and industry pros and all for free. Located in the Samsung folder in the apps list.
Music
Use Music to browse your music library, play songs, and create playlists. You can also set songs as ringtones for incoming calls, or as alarm tones.
My Files
Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. Located in the Samsung folder in the apps list.
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App
Function/Service
NASCAR Mobile
Use NASCAR Mobile to bring you what you, our fans, want directly to your Android device. Follow NASCAR News, Video Highlights, and immerse yourself even further into the NASCAR experience with driver informational stats, plus more.
NBA Game Time
Follow the NBA wherever you are with the official, award-winning NBA Game Time app.
NextRadio
Listen to your favorite FM radio stations on the go with NextRadio. Tune in to any FM frequency in your area and listen to the radio without the hassle and cost of streaming music. Participating radio stations show you song information and artwork as you listen, so you can buy your favorite music, give feedback on the songs you like, and share what you are listening to on Facebook or Twitter.
OneDrive
Use OneDrive for free online storage for all your personal files so you can get to them from your Android device, computer, and any other devices you use. Located in the Microsoft folder in the apps list.
OneNote
Stay organized using text, pictures, or audio notes. Create Quick Notes or review and edit shared OneNote notebooks using OneDrive. Located in the Microsoft folder in the apps list.
Pages Manager
Manage up to 50 social media pages from your smartphone or tablet with the Pages Manager app. You can check page activity, share with your audience and see insights. Located in the Social folder in the apps list.
Phone
Make and receive phone calls.
Photos
View photos and videos on your phone, and sync them with your Google+ account. Located in the Google folder in the apps list.
Play Movies & TV
Use Google Play Movies & TV to watch movies and TV shows purchased on Google Play. You can stream instantly on your Android phone or download so you can watch from anywhere, even when you are not connected. Located in the Google folder in the apps list.
Play Music
Use the Google Play Music app to browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. Located in the Google folder in the apps list.
Play Store
Use the Google Play store app to find new Android apps, games, movies, music, and books for your phone. Choose from a wide variety of free and paid apps ranging from productivity apps to games.
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App
Function/Service
PowerPoint
Create and share presentations quickly and easily with Microsoft PowerPoint. Located in the Microsoft folder in the apps list.
S Health
Manage your health with S Health wellness application. Set fitness goals, check your progress, and keep track of your overall health.
S Note
Create, edit, and manage all the notes on your phone with the S Note app.
S Voice
Use the S Voice voice recognition application to activate a wide variety of functions on your phone.
Samsung+
Get live help, discover new features, and unlock promotions for your Samsung device.
Samsung Gear
Manage your Samsung Gear wearable devices. Located in the Samsung folder in the apps list.
Samsung Pay
Discover a better way to pay. Samsung Pay is accepted at more places than any other mobile payment service.
Scrapbook
Use the Scrapbook app to manage the multimedia content you capture with the S Pen. Located in the Samsung folder in the apps list.
Settings
Configure settings and options on your phone.
SideSync
Easily share screens, windows, and data between a PC and a Samsung Android device with SideSync.
Sprint Family Locator
Use Sprint Family Locator to locate any phone on your Sprint family plan instantly—from your mobile phone, tablet or computer.
Sprint Fun & Games
Download new apps and games from Sprint.
Sprint Music Plus
Purchase, download, and play music, ringtones, and ringback tones for your phone.
Sprint TV & Movies
Use Sprint TV & Movies to watch live TV and access movies and other on demand entertainment on the go.
Sprint Worldwide
Access information about Sprint Worldwide international voice and data service.
Sprint Zone
Access your Sprint account, get device information and help, find recommended apps, and more.
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App
Function/Service
Uber
Search and find transportation service using the Uber app. Request a ride and get picked up within minutes.
Video
View videos on your phone.
Voice Recorder
Record voice memos and share them with others. Located in the Samsung folder in the apps list.
Voice Search
Search the Internet and your phone using voice commands. Located in the Google folder in the apps list.
Voicemail
Use Visual Voicemail for quick and easy access to your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first.
Word
Create and share word processing documents quickly and easily with Microsoft Word. Located in the Microsoft folder in the apps list.
YouTube
Access the YouTube video sharing website on which users can upload and share videos. The site is used to display a wide variety of user­generated video content, including movie clips, TV clips, and music videos, as well as video content such as video blogging, informational shorts, and other original videos. Located in the Google folder in the apps list.
Note: Available apps are subject to change.

Phone Number

Follow the instructions below to display your phone’s wireless phone number.
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1. From home, tap Apps > Settings > About device .
2. Tap Status > Sim card status.
You will see the number listed under My phone number.

Airplane Mode

Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data.
To turn on airplane mode:
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1. Press and hold the Power key to display the device options menu.
2. Tap Airplane mode > Turn on to turn Airplane mode on.
Your phone is now in airplane mode. An airplane mode icon displays on the status bar.
Tip: You can also access Airplane mode through the notification panel. Drag the status bar down to reveal the notification panel, slide the Quick settings buttons to the left, and then tap Airplane mode
> Turn on to turn Airplane Mode on.
To turn off airplane mode:
1. Press and hold the Power key to display the device options menu.
2. Tap Airplane mode.
Your phone’s wireless connection features are now restored.
Tip: You can also turn off Airplane mode through the notification panel. Slide the status bar down to reveal the notification panel, slide the Quick settings buttons to the left, and then tap Airplane mode
to turn Airplane Mode off.
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Enter Text

You can type on your phone using the touchscreen Samsung keyboard or Google voice typing.

Samsung Keyboard

Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically when you tap a text entry field, and can be used in either portrait or landscape mode. You can also use the Google Voice typing option to enter text using your voice (see Google Voice Typing for details).
The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more.
Note: Depending on which app you're using (Messages, Email, etc.), the keyboard appearance may differ.
Assigning the Samsung Keyboard for Text Entry
If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and input methods are available for download at the Google Play store. See Google Play Store.
From Settings:
■ From home, tap Apps > Settings > Language and input > Default keyboard >
Samsung keyboard.
While entering text:
1. While entering text, drag down from the top of the screen to open the notification panel.
2. Tap Select keyboard, and then choose Samsung keyboard.
Use Samsung Keyboard to Enter Text
■ Tap keys to enter text. While entering text, use these options:
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If you make a mistake, tap to delete incorrect characters. Touch and hold to delete a
whole word or field.
Tap to change the case of the text (the arrow will turn blue). Tap twice to switch to all
capitals (the key will turn blue).
Tap to switch to a symbols keyboard. There are two symbol keyboards; to switch
between them, tap or .
Touch to switch to Google Voice typing to enter text by speaking. See Google Voice
Typing.
Touch and hold to open an options menu. Select from the following options.
• Google voice typing to switch to Google Voice typing.
• Handwriting to use S Pen to compose handwritten text.
• Clipboard to attach a screenshot or other item from the clipboard.
• Emoticon to display a list of emoticons.
• Settings to view the Samsung keyboard settings menu.
If you have more than one language selected in Samsung Keyboard settings, you can swipe
your finger over to switch between languages.
Configure Samsung Keyboard
■ From home, tap Apps > Settings > Language and input > Samsung keyboard.

Google Voice Typing

Google Voice typing uses Google voice recognition to convert speech to text.
Use Google Voice Typing to Enter Text
1. While entering text, drag down from the top of the screen to open the notification panel, and then tap Select keyboard > Google voice typing.
– or –
Tap on the Samsung keyboard. – or –
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Touch and hold on the Samsung keyboard, and then tap .
2. Speak into the microphone and watch your text being entered onscreen.
3. If the text is incorrect, select it and tap Delete .
4. Once you have completed entering your text, tap . The keyboard will reappear.
Note: You can assign a new language to Google voice typing. Tap Settings > Languages and tap a language to select it. To add more languages, tap Settings > Languages, tap the language(s) you want to add, tap Save, and then tap the Back key .
Configure Google Voice Typing
■ From home, tap Apps > Settings > Language and input > Google voice typing.

Tips for Editing Text

Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.
■ Double-tap or touch and hold text to highlight it, and then select from the following options:
Select all: Highlights all the text in the field.
Cut: Removes the selected text and saves it to the clipboard.
Copy: Copies the selected text to the clipboard.
Paste: Insert the last copied or cut text into the current field.
Clipboard: Display the clipboard to choose previously cut or copied text.
Dictionary: Access your personal dictionary.

Google Account

You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you
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must enter your account information. These applications sync between your phone and your online Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.

Create a Google Account

If you do not already have a Google Account, you can create one online or by using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign in.
3. Click Add account > Create an account, and then follow the prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account.
Create a Google Account Using Your Phone
1. From home, tap Apps > Settings > Accounts .
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2. Tap Add account.
3. Tap Google > Or create a new account.
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4. Enter your First name and Last name, and then tap Next.
5. Enter a desired Username, and then tap Next.
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6. When prompted, enter and re-type a password. Then tap Next.
7. Enter a valid phone number to help you recover your Google Account and password if you ever forget it, and then tap Next. To skip this step, tap Skip. .
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone.
8. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap I agree.
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9. Your phone connects with the Google servers and displays your account information. Tap Next.
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10. Configure your Google data backup and communication, and then tap Next.
11. If desired, you can set up payment options for purchases through the Google Play store, and then tap Next.
You are signed in to your new Google Account.
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 Your Google account is listed in Apps > Settings > Accounts .

Sign In to Your Google Account

If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
1. From home, tap Apps > Settings > Accounts .
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2. Tap Add account.
3. Tap Google.
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4. Tap Enter your email, enter your Gmail address, and then tap Next.
5. Enter your password and tap Next.
6. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap Accept.
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7. Set up payment information for use in the Google Play store, and then tap Next.
8. Tap the items from your Google Account that you want to sync to your phone. The checked items will be synced. Tap Next to continue.
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You are now signed in to your Google Account, and your phone will start synchronizing with
your Google Account.
Your Google account is listed in Apps > Settings > Accounts .
Note: Depending on your Google Account history, you may see a Get your apps & data screen instead
of the Sync your account screen in step 8 above. Follow the prompts to complete your setup in either case.

Google Play Store

Google Play is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to
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bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). The company is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, don’t use the application.

Find and Install an App

When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps > Play Store .
2. When you open the Google Play store app for the first time, the Terms of Service window will appear. Tap Accept to continue.
3. Browse through the categories (Apps, Games, Movies & TV, Music, Books, or Newsstand), find an item you are interested in, and tap the name.
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Browse through featured apps. Scroll through the list of featured apps when you open Google
Play.
Search for an app. Tap the Google play search field, enter the name or type of app you are
looking for, and then tap on the keyboard.
4. Tap an app to read a description about the app and user reviews.
5. Tap Install (for free applications) or the price (for paid applications).
Note: If you did not set up a payment option during phone setup or when adding your Google Account, you will be prompted to add a payment method when making a purchase from Google Play.
6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and installing the app.
The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for user or third parties.

Request a Refund for a Paid App

If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card or other payment method is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled.
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Update an App

Depending on your settings, many apps will update automatically, or you can update apps directly from the Play store app.
Update an App Directly
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps.
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3. Tap the app you want to update, and then tap Update > Accept.
The app update is downloaded and installed.
Set Automatic App Updates
1. From home, tap Apps > Play Store .
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2. Tap Menu > My apps.
3. Tap the app you want to set for auto-update, and then tap More options > Auto-update.
The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.

Uninstall an App

You can uninstall any app that you have downloaded and installed from Google Play.
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1. From home, tap Apps > Play Store .
2. Tap Menu > My apps.
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3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.
The app is uninstalled and removed from your phone.

Get Help with Google Play

The Google Play store app offers an online help option if you have questions or want to know more about the app.
1. From home, tap Apps > Play Store .
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2. Tap Menu > Help & Feedback.
Your phone will display the Google Play store Help page, where you will find comprehensive,
categorized information about Google Play. Tap Browse all articles to browse the full help menu, or tap Search help to search for specific topics.

Lock and Unlock Your Screen

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
To quickly turn the screen off, press the Power key. Pressing the Power key again or receiving an incoming call will turn on your phone screen and show the lock screen.
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To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power key.
The lock screen appears.
2. Swipe your finger across the screen to unlock it.
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw a pattern, enter a password or
PIN, or scan your fingerprint. See Screen Lock.
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Update Your Phone

From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System update menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.

Update Your Phone Software

You can update your phone's software using the System update option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps > Settings > Accounts > Google > [your account].
2. Tap ON/OFF to enable backup of each item.
3. Tap More > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. From home, tap Apps > Settings > Accounts > Microsoft Exchange ActiveSync.
2. Tap ON/OFF to enable backup of each option (Calendar, Contacts, Email, Tasks).
3. Tap More > Sync now to sync your Microsoft Exchange ActiveSync information.
To back up your Google apps: Your Google app purchases are saved remotely and can be re-installed after the update is applied.
1. From home, tap Apps > Play Store .
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2. Tap Menu > My apps > ALL tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall.
4. Follow the prompts.
Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
■ From home, tap Apps > Settings > System Update > Update now.
Your phone automatically downloads and installs any available updates. You may be required
to power your phone off and back on to complete the software upgrade.
– or –
1. Locate the System Update Available icon on the notification panel.
2. Slide the status bar down.
3. Tap to open the System Updates screen.
4. Tap Download and follow the prompts. The downloading icon appears within the status bar to indicate the phone is downloading the necessary files.
5. Follow the prompts to install the update and restart your phone.
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Confirm Your Current Phone Software
1. From home, tap Apps > Settings > About device .
2. Locate the Software version read-only field.

Update Your Profile

This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
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1. From home, tap Apps > Settings > System update > Update Profile.
2. Follow the prompts.
The phone will download and install the profile update and you will see a confirmation when
completed.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.

Update Your PRL

This option allows you to download and update the PRL (preferred roaming list) automatically.
1. From home, tap Apps > Settings > System Update > Update PRL.
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2. Follow the prompts.
The phone will download and install the PRL update and you will see a confirmation when
complete.
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Item
Description

Your Phone Interface

The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel.

Home Screen Basics

The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.

Home Screen Layout

Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
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Item
Description
Application icons
Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish.
Applications (apps) list
Tap to open the applications (apps) list. The apps list key is a primary shortcut available from all home screens.
Notification area
The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more.
Primary shortcuts
Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable except for the Applications (Apps) shortcut, which remains static.
Status area
The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time.
Status bar
The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side).
Widget
Widgets are self-contained onscreen apps that reside on your phone’s home screen.
Note: The indicator above the primary shortcuts lets you know your current screen position. Tip: Press the Home key to return to the main home screen from any other screen.

Extended Home Screens

In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Press the Home key to display the main home screen and then drag across the screen to move from the main screen to an extended screen.
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● Swipe left or right to go to an extended home screen.
● While on an extended screen, press the Home key to return to the main home screen.
Add Home Screens
If you want to set up more shortcuts or widgets than you have space for, you can add more home screens.
1. Touch and hold an empty area on a home screen.
2. Scroll through the thumbnail screens to the right until you see a blank screen with a + sign.
3. Tap to add the screen.
A new blank home screen will be added to the far right of your screens.

Status Bar and Notification Panel

Your phone’s status and notifications are available at a glance at the top of the screen.

Status Bar

The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notification panel or access the quick settings menu, tap the status bar and drag it down.
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Icon
Status
Bluetooth active
GPS active
Wi-Fi active
Downloading
Mute mode
Vibrate mode
Speakerphone active
Network (full signal)
Network (roaming)
Status Bar Layout
Main Status Icons
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Icon
Status
3G Data Service
4G LTE data service
Airplane mode
Sync active
Battery (charging)
Battery (full charge)
Icon
Notification
Missed call
Call on hold
New voicemail
New email
New Gmail
New text or MMS message
New Hangout message
New Sprint Zone message
Event
USB connection
Alarm
Warning
Main Notification Icons
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Icon
Notification
Update available
Update downloading
Update successful
Keyboard active
More notifications available (drag down to view)

Notification Panel

Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.
Open the Notification Panel
■ Slide the status bar down. Slide your finger down from the top of the screen.
The notification panel opens. To check notifications, tap an item in the list.
Close the Notification Panel
■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
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– or –
Tap the Back key to close the notification panel.
Notification Panel Layout
The notification panel gives you access to notifications, brightness control, settings, and the quick settings menu.
Notification Panel Quick Settings
The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on or off.
You can customize which settings are available in your Quick Settings list.
1. From a home screen, drag the status bar down to display the notification panel.
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2. Tap Edit to display the quick settings panel options.
3. Drag buttons to arrange which options appear in the quick settings panel. You will see two sets of buttons, Active Buttons on top and Available Buttons below.
• You can have ten buttons active in the quick settings panel. These appear in the Active Buttons list.
• There will additional buttons shown in the Available Buttons list. These are not currently active in the quick settings panel.
To add, remove, or move a button, touch and hold it and move it to the desired location.
4. Tap Done when you are finished.
Note: You can only move buttons from Active to Available or vice-versa if there is space in the destination area. For example, if there are already ten Active buttons, you will need to move one to Available before dragging a different Available button up to the Active area.

S Finder

Search your device for apps, contacts, messages, email, files, settings, and more.
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1. Open the notification panel by sliding your finger down from the top of the screen.
The notification panel opens.
2. Tap S Finder.
3. Tap the Search device field and enter search criteria.
4. Tap an item to view or launch.

Quick Connect

Quickly connect wirelessly to nearby devices that support Quick connect, Wi-Fi Direct, Screen Mirroring, and devices that can share media via Wi-Fi.
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1. Open the notification panel by sliding your finger down from the top of the screen.
The notification panel opens.
2. Tap Quick connect and set your device visibility:
Always visible: Your device will always be visible to other devices.  Only when Quick connect turned on: Your device will only be visible to other devices when
Quick connect is turned on.
3. Tap Turn on Quick connect to view available devices.
4. Tap a device and follow the prompts to connect.
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Tip: For more information about Quick connect, tap More > Help from the connections screen.

Customize the Home Screen

Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen.
Operations for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location.
● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove
.
● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the Home Screen menu. Menu options include Wallpapers, Widgets, Themes, and Screen grid.

Change the Wallpaper

Select and assign your phone’s background wallpaper.
1. From home, touch and hold an empty space, and then tap Wallpapers .
You can also access the wallpaper menu through settings. From home, tap Apps >
Settings > Wallpaper .
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2. Tap Home screen (from the top left), and then tap an option to select the wallpaper.
Home screen: Set the background wallpaper for your home screen.  Lock screen: Set the wallpaper for your phone’s lock screen.  Home and lock screens: Set a wallpaper for both your home screen and your lock screen.
3. Select a wallpaper and tap Set as wallpaper.
The wallpaper is set.
Note: Tap ON/OFF next to Wallpaper motion effect to enable or disable this feature. It allows the wallpaper to shift slightly as you move the device, creating a 3D effect.

Add Shortcuts to the Home Screen

You can add shortcuts for quick access to favorite apps from the home screen.
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1. From home, tap Apps .
The Apps list opens.
2. Touch and hold an app icon.
The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
The shortcut is added to the home screen.

Add Widgets to the Home Screen

You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
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1. From home, touch and hold an empty space, and then tap Widgets .
2. Touch and hold a widget icon.
The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
The widget is added to the home screen.

Add Folders to the Home Screen

You can group home screen shortcuts into folders for convenient access.
1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of another shortcut and release it.
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2. Type a name for the folder and tap Done.
A new folder is created.
3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder.
The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. From home, tap the folder to open it, and then tap the folder name.
2. Type a new name and then tap Done.
Change the Folder Color
You can change the color of a folder.
1. From home, tap the folder to open it.
2. Tap and select a color.
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Phone App

The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
set up and manage contacts, and more.

Place and Answer Calls

The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume key up or down during the call.
Troubleshooting
Problem: Difficulty during call.
Solution 1: It may not be possible to make a call properly in a noisy location. Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Problem: Sound pops momentarily during a call.
Solution: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.

Call Using the Phone Dialer

The most “traditional” way to place a call is by using the phone’s dialer screen.
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1. From home, tap Phone to display the phone screen.
The phone app opens. If necessary, tap to display the keypad.
2. Tap the number keys on the keypad to enter the phone number.
As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap the contact to fill in the number on the keypad.
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3. Tap to call the number.
The phone dials the number. The call begins when the other party answers.
4. To end the call, tap .
The call ends.
Troubleshooting
Problem: Call does not connect.
Solution 1: Was the number dialed using the correct area code? Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.

Call Emergency Numbers

You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, swipe the Phone shortcut up, and then tap Emergency call.
2. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. From home, tap Phone .
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If necessary, tap to display the keypad.
3. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.

Answer Phone Calls

The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
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Answer an Incoming Call
1. When a call arrives, drag to the right to answer it.
The call begins.
2. To end the call, tap .
The call ends.
Mute the Ringing Sound
■ To mute the ringer without rejecting the call, press the Volume key down.
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Reject an Incoming Call
■ When a call arrives, drag to the left to reject it.
The ringtone or vibration will stop and call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, drag Reject call with message up from the bottom of the screen.
2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
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You can edit existing reject messages or create new ones through the Call settings menu.
From home, tap Apps > Settings > Applications > Phone > Call blocking > Call-reject messages and edit or create reject messages.

In-Call Screen Layout and Options

While you are on a call, you will see a number of onscreen options.
In-Call Screen Layout
Tap options to activate them during a call.
● Add call: Tap to initiate a conference call.
After the second call is placed, tap Merge to join the two calls (conference).
● Extra volume: Increase the current volume of the call.
● Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through
the speaker (Off).
When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth
icon.
Note: The Bluetooth button is activated to show the current call is routed to the connected Bluetooth headset.
To route the current call back to the phone, tap Bluetooth to temporarily use the phone.
Tap it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the
earpiece or speaker.
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● Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off). Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume key.)
Deactivate Speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
● Keypad/Hide: Toggle the appearance of the onscreen keypad.
● Mute: Mute the microphone during an active call. Tap again to unmute the microphone.
Note: If Mute is activated, the speaker mode is deactivated.
● End call: Tap to end the current call.
Additional In-Call Options
■ Tap More to display additional in-call options:
Contacts: Display your Contacts list.  Message: Send a text or multimedia message while remaining on the call.  Memo: Create a new Action memo while remaining on the call.  Calendar: View your calendar while remaining on the call.
End of Call Options
When a call ends, you will briefly see an end-of-call options screen, which may include:
● View contact: Display the contact information for the caller.
● Create contact: Create a new contact entry for the caller. See Add a Contact.
● Update existing: Add the caller's phone number to an existing contact entry. See Edit a Contact.
● Add event: Schedule a meeting and invite the caller. See Add an Event to the Calendar.
● Call: Place a call to the caller.
● Message: Address a text message to the caller. See Send a Text Message.

Place a Call from Contacts

You can place phone calls directly from entries in your Contacts list.
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1. From home, tap Phone .
2. Tap Contacts to display the Contacts list.
The Contacts list appears.
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3. Tap a contact.
4. Tap Call next to the number you want to call.
The phone dials the number. The call begins when the other party answers.
5. To end the call, tap .
Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.

Call from Call Logs

The call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
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