Samsung Galaxy J5 Duos User Manual
SM-J500M/DS
SM-J500M
User Manual
English (LTN). 08/2015. Rev.1.1
www.samsung.com
Table of Contents
Basics
4 Read me first
5 Package contents
6 Device layout
8 Battery
13 SIM or USIM card
17 Memory card
18 Turning the device on and off
19 Touchscreen
22 Home screen
27 Lock screen
28 Notification panel
30 Entering text
32 Screen capture
32 Opening apps
32 Device and data management
52 Gallery
54 Smart Manager
56 S Planner
58 Video
59 Voice Recorder
60 My Files
60 Memo
61 Clock
62 Calculator
63 Radio
64 Google apps
Settings
66 Introduction
66 Wi-Fi
68 Bluetooth
Applications
36 Installing or uninstalling apps
37 Phone
41 Contacts
42 Messages
44 Internet
45 Email
46 Camera
69 Airplane mode
70 Mobile hotspot and tethering
71 Data usage
71 SIM card manager (dual SIM models)
72 Mobile networks
72 More connection settings
73 Sounds and notifications
74 Display
74 Applications
74 Wallpaper
2
Table of Contents
74 Themes
75 Lock screen and security
75 Privacy
76 Easy mode
76 Accessibility
77 Accounts
78 Backup and reset
78 Language and input
79 Battery
79 Storage
79 Accessories
80 Date and time
80 User manual
80 About device
Appendix
81 Troubleshooting
3
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customize the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Center. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung license agreement and will void your warranty.
4
Basics
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Package contents
Check the product box for the following items:
•
Device
•
Battery
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
5
Basics
Speaker
GPS antenna
Device layout
Flash
Front camera
Proximity/Light sensor
Touchscreen
Home key
Recents key
Microphone
Multipurpose jack
Flash
Power key
Back key
Headset jack
Rear camera
Loud speaker
Back cover
6
Volume key
Main antenna
Basics
•
Do not cover the antenna area with your hands or other objects. This may cause
connectivity problems or drain the battery.
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Keys
Key Function
•
Press and hold to turn the device on or off.
Power
•
Press to turn on or lock the screen.
Recents
Home
Back
Volume
•
Tap to open the list of recent apps.
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch
•
Tap to return to the previous screen.
•
Press to adjust the device volume.
Google
.
7
Basics
Battery
Installing the battery
Remove the back cover.
1
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
Insert the battery with the battery’s gold-colored contacts properly aligned with the
2
device’s contacts.
2
1
8
Basics
Replace the back cover.
3
Removing the battery
Remove the back cover.
1
Pull out the battery.
2
9
Basics
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable
1
into the multipurpose jack.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
Plug the USB power adaptor into an electric socket.
2
10
Basics
After fully charging, disconnect the device from the charger. First unplug the charger
3
from the device, and then unplug it from the electric socket.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Viewing the remaining charging time
While charging, open the Home screen and tap
The actual charging time may vary depending on the status of your device and the
charging conditions. The remaining charging time may not be displayed when you
charge the device in very cold or very hot conditions.
Apps
→
Settings
→
Battery
.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimize the device using the Smart manager.
•
When you are not using the device, switch to sleep mode by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps.
•
Decrease the backlight time.
•
Decrease the screen brightness.
11
Basics
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid disconnecting from the network
or losing power during a data transfer, always use these apps after fully charging the
battery.
•
Using a power source other than the USB power adaptor, such as a computer, may result
in a slower charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Center.
Power saving mode
Save the battery power by limiting the device’s functions.
On the Home screen, tap
the switch to activate it.
To automatically activate power saving mode when the remaining battery power reaches the
preset level, tap
Start power saving
Apps
→
Settings
and select an option.
→
Battery
→
Power saving mode
, and then tap
12
Basics
Ultra power saving mode
Use this mode to extend the device’s battery power. In ultra power saving mode, the device
performs the following:
•
Restricts the available apps to essential and selected apps only.
•
Deactivates the mobile data connection when the screen turns off.
•
Deactivates the Wi-Fi and Bluetooth features.
On the Home screen, tap
then tap the switch to activate it.
To deactivate ultra power saving mode, tap
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Apps
→
Settings
→
Battery
MORE
→
Ultra power saving mode
→
Turn off Ultra power saving mode
SIM or USIM card
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
•
Only microSIM cards work with the device.
•
Some LTE services may not be available depending on the service provider. For
, and
.
more information about service availability, contact your service provider.
Remove the back cover and battery.
1
13
Basics
►
2
downwards.
►
downwards.
Single SIM models: Insert the SIM or USIM card with the gold-colored contacts facing
Dual SIM models: Insert the SIM or USIM card with the gold-colored contacts facing
Insert the primary SIM or USIM card into SIM card slot 1 (
USIM card into SIM card slot 2 (
•
Do not insert a memory card into the SIM card slot. If a memory card happens to
be lodged in the SIM card slot, take the device to a Samsung Service Center to
remove the memory card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
2 ).
1 ) and the secondary SIM or
1
2
responsible for any damages or inconveniences caused by lost or stolen cards.
Replace the battery and back cover.
3
14
Basics
Removing the SIM or USIM card
Remove the back cover and battery.
1
Pull out the SIM or USIM card.
2
►
Single SIM models:
►
Dual SIM models:
15
Basics
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
On the Home screen, tap
and tap the switch to activate it.
Apps
→
Settings
→
SIM card manager
. Select a SIM or USIM card
Changing the display name and icon of SIM or USIM cards
On the Home screen, tap
tap
Name
or
Icon
. Set a display name and icon for each card.
Apps
→
Settings
→
SIM card manager
. Select a SIM or USIM card,
Switching between cards
When two SIM or USIM cards are activated, card selection icons appear on the dashboard of
the notification panel. Open the notification panel and then select a card.
16
Basics
Memory card
Installing a memory card
Your device accepts memory cards with maximum capacities of 128 GB. Depending on the
memory card manufacturer and type, some memory cards may not be compatible with your
device.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device asks to reformat the
memory card.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
Remove the back cover and battery.
1
Insert a memory card with the gold-colored contacts facing downwards.
2
My Files
→
SD card
folder.
Replace the battery and back cover.
3
17
Basics
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap
Remove the back cover and battery.
1
Pull out the memory card.
2
Replace the battery and back cover.
3
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
Apps
→
Settings
→
Storage
→
Unmount SD card
.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap
→
CARD
DELETE ALL
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
.
Apps
→
Settings
→
Storage
→
Format SD card
→
FORMAT SD
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
•
If your device is frozen and unresponsive, press and hold the Power key and the
Volume key down simultaneously for more than 7 seconds to restart it.
Power off
.
•
Follow all posted warnings and directions from authorized personnel in areas
where the use of wireless devices is restricted, such as airplanes and hospitals.
18
Basics
Touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
The device may not recognize touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
•
It is recommended to use fingers when you use the touchscreen.
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character
using the keyboard on the screen, tap it with your finger.
Tapping and holding
Tap and hold an item or the screen for more than 2 seconds to access available options.
19
Basics
Dragging
To move an item, tap and hold it and drag it to the target position.
Double-tapping
Double-tap on a webpage or image to zoom in. Double-tap again to return.
20
Basics
Swiping
Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe
upwards or downwards to scroll through a webpage or a list of items, such as contacts.
Spreading and pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
21
Basics
Home screen
Home screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
To view other panels, swipe to the left or right, or tap one of the screen indicators at the
bottom of the screen.
A widget
An app
Favourite apps
A folder
Screen indicators
Apps screen icon
22
Basics
Home screen options
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the available options. Customize the Home screen by adding, deleting, or rearranging Home
screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen,
and more.
•
Wallpapers
•
Widgets
app functions to provide information and convenient access on your Home screen.
•
Themes
and wallpapers, will change depending on the selected theme.
: Change the wallpaper settings for the Home screen and the locked screen.
: Add widgets to the Home screen. Widgets are small apps that launch specific
: Change the device’s theme. Visual elements of interface, such as colors, icons,
Adding items
Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.
To add widgets, tap and hold an empty area on the Home screen, tap
widget, and then drag it to the Home screen.
Widgets
, tap and hold a
Moving and removing an item
Tap and hold an item on the Home screen, and then drag it to a new location.
To move the item to another panel, drag it to the side of the screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
To remove an item, tap and hold the item. Then, drag it to
23
Remove
at the top of the screen.
Basics
Creating folders
On the Home screen, tap and hold an app, and then drag it over another app.
1
Drop the app when a folder frame appears around the apps.
2
A new folder containing the selected apps will be created.
Enter a folder name.
3
To change the folder color, tap
To add more apps to the folder, tap and hold another app, and then drag it to the folder.
.
Managing panels
On the Home screen, tap and hold an empty area to add, move, or remove a panel.
To add a panel, swipe to the left, and then tap
To move a panel, tap and hold a panel preview, and then drag it to a new location.
To remove a panel, tap and hold a panel preview, and then drag it to
the screen.
To set a panel as the main Home screen, tap
.
Remove
.
at the top of
24
Basics
Apps screen
The Apps screen displays icons for all apps, including newly installed apps.
On the Home screen, tap
left or right, or select a screen indicator at the bottom of the screen.
Apps
to open the Apps screen. To view other panels, swipe to the
Moving items
This feature may not be available depending on the region or service provider.
EDIT
On the Apps screen, tap
To move the item to another panel, drag it to the side of the screen.
. Tap and hold an item and drag it to a new location.
Creating folders
This feature may not be available depending on the region or service provider.
On the Apps screen, tap
1
EDIT
.
Tap and hold an app, and then drag it over another app.
2
Drop the app when a folder frame appears around the apps.
3
A new folder containing the selected apps will be created.
25
Basics
Enter a folder name.
4
To change the folder color, tap
To add more apps to the folder, tap and hold another app, and then drag it to the folder.
.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
No signal
/
/
Signal strength
Currently accessing SIM or USIM card (dual SIM models)
/
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
LTE network connected (LTE-enabled models)
Wi-Fi connected
Bluetooth feature activated
GPS activated
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
26
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