Samsung Galaxy J3 Prime Getting Started

Table of Contents
2 My Carrier
3 Service
4 Phone Functions
6 Set Up Your Phone
10 Customize Your Phone
11 Calling Features
14 Voicema il
16 Messages
18 Connections
22 Apps & More
23 Internet
25 Camera
26 Security
27 Legal

My Carrier

This guide provides you with the information you need to
get started. For more information and additional support,
please visit t-mobile.com/support/ where you can:
• Register at my.t-mobile.com/ to check your minutes, pay your bill, upgrade your phone, and change your rate plan.
• Review your device’s User Manual and troubleshooting FAQs.
• View the latest troubleshooting solutions in the Suppor t Forums or ask a question of your own.
Access account information:
1. From the Home screen, tap Apps g T-Mobile
folder g T-Mobile.
2. Choose from an available category.
Note: Devices and software are constantly evolving—the screen images and icons you see here are for reference only.
2

Service

If you are a new T-Mobile® customer and your service is
not yet activated, call Customer Care at 1-800-937-8997
and a T-Mobile Activations representative will assist you.
You will need the following information when
activating service :
• Your Service Agreement and the agent code on your Agreement
• Your name, home address, home phone number, and billing address
Note: For business and government accounts, please provide the name of the organization, the
address, and the tax ID.
• Your Social Security number, current driver’s license number, and date of birth for credit check purposes
• Your choice of T-Mobile rate plan and services (see t- mobile.com for the latest plan information)
• SIM serial number and IMEI number (located on the box barcode label)
Note: Service or use is your agreement to T-Mobile’s Terms and Conditions. T-Mobile
requires Arbitration of Disputes unless, for new customers, you opt-out wi thin 30-days, or for existing customers, you previously opted-out. Failure to activate service within
30- days from purchase will also be considered acceptance. For details, see T-Mobile’s Terms and Conditions at T-Mobile.com/terms-conditions.
3

Phone Functions

Front Image
Front Camera
Volume
Key
Power/ Lock Key
Recent
4
Apps
Back
Ear Jack
Home
Back Image
Rear Camera
Speaker
Flash
USB/Charger Port
5

Set Up Your Phone

Remove the Back Cover
• Locate the cover release latch and remove the cover.
Install the SIM Card
• Slide the SIM card into the SIM card slot until it is secured.
6
Optional: Install a microSD or microSDHC card
Your device supports a removable microSD or
microSDHC card (sold separately).
• Slide the memory card into the card slot until it is secured.
Insert the Battery
• Insert the batter y, making sure to align the gold contacts and press down to secure the battery.
7
Replace the Back Cover
• Position the back cover over the battery compartment and press down.
Charge the Device
• Before turning on your device, charge it fully. Be sure to use the charger that came with the device.
Warning: Use only charging devices and batteries
that are approved by Samsung. Samsung
accessories are designed for your device to
maximize bat tery life. Using other accessories may
void your warranty and may cause damage.
8
Turn Your Phone On and Off
1. To turn ON, press and hold the
Power/Lock key.
2. To turn OFF, press and hold the
Power/Lock key and follow the prompts.
Initial Device Configuration
1. Select a language and tap START or tap
ACCESSIBILITY if you are visually impaired or hard
of hearing.
2. Follow the prompts to complete setup.
Lock and Unlock the Screen
1. To Lock, press the Power/Lock key.
2. To Unlock, press the Power/Lock key then swipe
your finger across the screen.
Volume and Ringtones
1. From the Home screen, tap Apps g
Settings g Sounds and vibration.
2. Tap Volume to increase or decrease ringtone
volume.
3. Tap Ringtone to select a ringtone.
9
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