This User Guide introduces you to Sprint® Service and all
the features of your new device. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Device
⽧ Section 3: Sprint Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight
special shortcuts and timely reminders to help you
make the most of your new device and service. The
Table of Contents and Index will also help you quickly
locate specific information.
You'll get the most out of your device if you read each
section. However, if you'd like to get right to a specific
feature, simply locate that section in the Table of
Contents and go directly to that page. Follow the
instructions in that section, and you'll be ready to use
your device in no time.
i
User Guide
Note
WARNING
Because of updates in your device’s software,
this printed guide may not be the most current
version for your phone. Visit www.sprint.com
and log on to
most recent version of the user guide.
Please refer to the Important Safety Information
section on page 179 to learn about information
that will help you safely use your device. Failure
to read and follow the Important Safety
Information in this user guide may result in
serious bodily injury, death, or property
damage.
My Sprint Wireless to access the
Your Device’s Menu
The following list outlines your device’s menu structure.
For more information about navigating through the
menus, please see “Navigating Through Device
Menus” on page 26.
Messaging
1: Text Messages
2: New E-mail Account...
Contacts
Organizer
1: Alarms
2: Calendar
3: Notepad
4: Tasks
5: Voice Notes
6: World Clock
Call History
Internet
1: Internet Explorer
2: RSS Reader
1: CBS Financial2: CBS Internet
3: CBS Top Stories4: BBC News
5: NYT: Home Page6: Topix Top Stories
7: Yahoo US News
Camera
1: Camera
Press Menu (right softkey), and then use the
navigation key to scroll through and display the
following options:
1: Shooting Mode
1: Single shot2: Multi shot
3: Mosaic shot4: Frame shot
5: Night shot
1: Vibrate2: None
3: Anticipation4: Bug’s Song
5: Charming Intro Tone
6: City Light7: Classic Bell
8: Color Lounge9: Fast Tone
10: Floating Tone11: Gliter Tone
12: Highway 10113: Maze of City
14: Pause Tone15: Rich Tone
16: Samsung Tune 17: Serene Tone
18: Serene Tone219: Spanish Guitar
20: Squash Tone21: Sunny Day
22: Techno Dance 23: Tremolo Tone
24: Tumble Tone25: Vivid Street
2: Notification
1: New e-mail
2: New text message
3: New voice message
4: New instant message
3: System Sound
1: Exclamation
2: Question
3: Warnings
iv
4: Keypad Tone
1: Keypad Control
5: Call Alert
1: Minute beep (On/Off)
2: Connect tone (On/Off)
3: Signal fade tone (On/Off)
6: R2VS
1: None2: 3D Sound
3: M-Theater
4: Profiles
Press Menu (right softkey) > Edit and then use the
navigation key to scroll through and display the
following options:
1: OBEX FTP Server Setting
2: BPP Setting3: My Information Setting
4: Dial-up
1: New...2: Phone as Modem
3: Sprint Data
5: Proxy
1: New...
6: VPN
1: New...
7: More...
1: USB to PC
7: More...
1: Date and Time
2: Roaming
3: Security
1: Device Lock
2: Certificates
3: Encryption
4: Emergency Numbers
5: Phone Reset
4: Memory Information
5: Word Completion
6: Remove Programs
7: More...
1: Accessibility
2: Key Settings
3: Regional Settings
4: Other Settings
5: Phone Information
6: Owner Information
7: More...
Windows Media
1: My Music
2: My Videos
3: My TV
4: My Playlists
5: Now Playing
Voice Command
ActiveSync
File Explorer
Accessories
1: Calculator
2: Smart Converter
1: Currency2: Length
3: Weight4: Volume
5: Area6: Temperature
3: Speed Dial
1: Voicemail
4: Stopwatch
5: Task Manager
6: Tip Calculator
7: Vision
Press Menu (right softkey) and then use the
navigation key to scroll through and display the
following options:
1: Enable Vision2: Update Profile
Games
1: Bubble Breaker
2: Solitaire
File Viewer
Get On Demand
International Usage
Internet Sharing
Live Search
Pictures & Videos
Service Mode
Software Store
viii
Sprint TV
In Use Menu
Press Menu to display the following options:
1: Mute/Unmute2: Speakerphone On/Off
3: Turn Hands-free On/Off
4: Contacts5: Save to Contacts
6: View Calendar7: Call History
ix
Section 1
Getting Started
Section 1A
Setting Up Your Device
Setting Up Service
⽧ Setting Up Your Device
⽧ Getting Started With Sprint Service
⽧ Setting Up Your Voicemail
⽧ Sprint Account Passwords
⽧ Getting Help
Setting up service on your new device is quick and easy. This
section walks you through the necessary steps to set
up, turn on, and unlock your device; set up your
voicemail; establish passwords; and contact Sprint for
assistance with your Sprint service.
2Section 1A. Setting Up Service
1. Remove the battery cover.
䡲 Press down with thumbs as indicated below.
䡲 While applying pressure, slide cover away from
the camera lens (as shown below).
2. Install the battery.
䡲 Insert the battery into the opening on the back of
the device, making sure the connectors align.
Gently press down to secure the battery.
䡲 Position the battery cover and firmly slide it in until
you hear a click.
3. Press to turn the
device on.
䡲 Your device will turn on,
search for Sprint service,
and then enter standby
mode.
䡲 If your device is not yet
activated, or if it is
locked, see “Getting
Started With Sprint
Service” on page 5 for
more information.
Initial Setup
After you have powered on your device, you may wish
to set some basic options. After the initial power-up,
your device will display the Windows Mobile® screen
where you will be guided through a series of setup
procedures.
1. From initial screen, press Next (right softkey) to
begin the setup process.
Section 1A. Setting Up Service3
Setting Up Service
2.
Use both the navigation key and keypad to enter
new values within the date and time fields. See
“Configuring the Time and Date” on page 58..
● To toggle between AM and PM, highlight the
AM/PM field and then press either
or
P (PM) on the keypad.
A (for AM)
3. Press Next (right softkey) to continue on to the
password setup screen where you can create a
password which must be used to access your
device’s features and data. See “Locking Your
Device with a Password” on page 60.
– or –
Skip to step 7 if you do not wish to assign a
password at this time.
4. Select “Prompt if device unused for” and press
. (Enabling this option activates the remaining
fields.)
5. Select each field and enter the desired information:
䡲 Minutes: to select the amount of unused time (idle)
required before you are prompted for a password.
䡲 Password type: to choose from one of the following
PIN types:
4Section 1A. Setting Up Service
● Simple PIN: must be at least four characters in
length and cannot contain a simple sequence
such as 000, 1111, or 1234.
● Strong alphanumeric: must be at least seven
characters in length and must contain at least
one character from each of the following
categories: uppercase/lowercase letters,
numerals, and symbols. Examples of strong
alphanumeric passwords are
%$VH5hW.
䡲 Password: use the keypad to enter the desired
sb?8A!3 and
password.
䡲 Confirm password: use the keypad to re-enter the
same password.
6. Press Done (left softkey) to store these settings.
7. From the E-mail screen, press Skip (left softkey) to
return to the email account setup process at a later
time, or press
Next (right softkey) to continue with
the setup process.
䡲 For more information, please see the Set UpYour
Email guide included with your device.
8. Press Next (right softkey) to choose whether you
would like to participate in the Windows®
Feedback program.
䡲 Select either Enable or Disable and press Done
(left softkey).
Some data connection charges may apply during the
Note
feedback update process.
Your device’s battery should have enough charge to
Note
power on the device, find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 24 for details.
Getting Started With Sprint Service
Determining Whether Your Device Is Activated
If you purchased your device at a Sprint Store, it is
probably activated, unlocked, and ready to use. If you
received your device in the mail, it has probably
already been activated; all you need to do is unlock it.
If your device is not activated, please call Sprint
Customer Service at
1-800-SPRINT1 (1-800-777-4681).
Unlocking Your Device
1. Press to turn the device on.
2. Press Unlock (left softkey).
To select a softkey, press the softkey button directly
Note
below the softkey text that is displayed at the bottom
left and bottom right of your device’s display screen.
Softkey actions change according to the screen you’re
viewing and will not be displayed if there is no
corresponding action available.
3. Press to unlock the device.
If you can’t recall your lock code, try using the last four
Tip
digits of your wireless phone number. If this doesn’t
work, call Sprint Customer Service at
1-800-SPRINT1(1-800-777-4681).
Section 1A. Setting Up Service5
Setting Up Service
Using your Device to Call
䊳 Make your first call.
䡲 Use your keypad to enter a phone number.
䡲 Press .
See “Making and Answering Calls” on page 27.
Setting Up Your Voicemail
All unanswered calls to your device are automatically
transferred to your voicemail, even if your device is in
use or turned off. Therefore, you will want to set up your
voicemail and personal greeting as soon as your
device is activated.
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
6Section 1A. Setting Up Service
䡲 Choose whether to activate One-Touch Message
Access (a feature that lets you access messages
simply by pressing and holding , bypassing
the need for you to enter your passcode).
Voicemail Passcode
Note
If you are concerned about unauthorized access to
your voicemail account, Sprint recommends that you
enable your voicemail passcode (do not activate OneTouch Message Access).
For more information about using your voicemail, see
“Using Voicemail” on page 145.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your Sprint Power Vision account. To
ensure that no one else has access to your information,
you will need to create passwords to protect your
privacy.
Account Password
If you are the account owner, you'll have an account
password to sign on to
www.sprint.com and to use when
calling Sprint Customer Service. If you are not the
account owner (if someone else receives the bill for
your Sprint Service), you can get a sub-account
password at
www.sprint.com.
Voicemail Password
You'll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 145. for more information on your
voicemail password.
Sprint Power Vision Password
With your Sprint Power Vision smart device, you may
elect to set up an optional Sprint Power Vision
password to control data access and authorize
Premium Services purchases.
For more information, or to change your passwords,
sign on to
Service at
www.sprint.com or call Sprint Customer
1-800-SPRINT1 (1-800-777-4681).
Getting Help
Visit www.sprint.com
You can go online to:
䢇 Access your account information.
䢇 Check your minutes used (depending on your Sprint
service plan).
䢇 View and pay your bill.
䢇 Enroll in Sprint online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest Sprint devices.
䢇 View available Sprint service plans and options.
䢇 Learn more about Sprint Power Vision and other
great products like Sprint TV
screen savers, and more.
䢇 See “Dialing Sprint Services” on page 82.
Section 1A. Setting Up Service7
SM
, games, ringers,
Setting Up Service
Reaching Sprint Customer Service
You can reach Sprint Customer Service in many
different ways:
䢇 Press on your device.
䢇 Sign on to your account at www.sprint.com.
䢇 Call us toll-free at 1-800-SPRINT1 (1-800-777-4681)
(Consumer customers) or
1-800-927-2199 (Business
customers).
䢇 Write to us at Sprint Customer Service, P.O. Box
8077, London, KY 40742.
Receiving Automated Billing Information
Your device lets you access billing information on your
Sprint account. This information includes balance due,
payment received, invoicing cycle, and an estimate of
the number of minutes used since your last invoicing
cycle.
To access automated billing information:
䊳 Press on your device.
This service may not be available in all Affiliate areas.
Note
8Section 1A. Setting Up Service
Sprint 411
Sprint 411 gives you access to a variety of services
and information through your device, including
residential, business, and government listings; movie
listings or showtimes; driving directions, restaurant
reservations, and major local event information. You
can get up to three pieces of information per call, and
the operator can automatically connect your call at no
additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
To call Sprint 411:
䊳 Press on your device.
Sprint Operator Services
Sprint Operator Services provides assistance when
placing collect calls or when placing calls billed to a
local telephone calling card or third party.
To access Sprint Operator Services:
䊳 Press on your device.
For more information or to see the latest in products
and services, visit us online at
www.sprint.com.
Setting Up Service
Section 1A. Setting Up Service9
10
Section 2
Your Device
Section 2A
1. Earpiece
2. Display Screen
3. OK Key
4. Left Softkey
5. Talk Key
9. Plus Code
Dialing Key
6. Home/
7. Voicemail Key
Task Manager Key
8. Function Key
14. Keypad
12. Microphone
10. Space/Silent
16. End Key
17. Right Softkey
18. Navigation
13. Camera Key
11. Messaging Key
15. Back/Clear
Mode Key
Key
Key
Device Basics
Your Device Features
⽧ Your Device Features
⽧ Viewing the Display Screen
⽧ Features of Your Device
⽧ Turning Your Device On and Off
⽧ Using Your Device’s Battery and Charger
⽧ Navigating Through Device Menus
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
Your device is packed with features that simplify your life
and expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of
your device.
Device Basics
Section 2A. Device Basics11
19. Mirror
21. Battery Cover
23. External
22. Camera Lens
Speaker
20. Thumbwheel
26. Power Button
25. Volume Key
24. Power/Accessory
27. microSD Slot
28. Back-Clear/
Interface Connector
Camera Access Key
12Section 2A. Device Basics
Key Functions
1. Earpiece lets you hear the caller and automated
prompts.
2. Display Screen displays all the information needed
to operate your device, such as the call status, the
Contacts list, the date and time, and the signal and
battery strength.
3. OK Key lets you access the device’s menus and
selects the highlighted choice when navigating
through a menu.
4. Left Softkey lets you select softkey actions or menu
items corresponding to the bottom left line on the
display screen. For example, when you receive an
incoming call, you would press Answer (left
softkey) to accept the call.
5. Ta lk Key allows you to place or receive calls, answer
Call Waiting, use Three-Way Calling, or activate
Voice Command.
䡲 In standby mode, press once to access your call
history (page 70).
䡲 Press twice to call the most recent phone number
from the call history list (page 70).
䡲 Press and hold this key to launch the Voice
Command feature (page 161).
6. Home/Task Manager Key provides quick access back
to the Home (Idle) screen.
䡲 Press and release to exit the current screen or
application and launch the Home screen.
䡲 Press and hold to launch the Task Manager
screen.
7. Voicemail Key allows you to quickly access your
voicemail. Press and hold this key for two seconds
to automatically dial your voicemail’s phone
number.
8. Function Key allows you to quickly launch
predefined applications or activate specific
functionality. This feature is activated by pressing
and holding the key in conjunction with other
specified keys.
9. Plus Code Dialing Key automatically dials the
international access code for the country in which
you are located (for instance, 011 for international
calls placed from the United States).
Section 2A. Device Basics13
Device Basics
10.
Space/Silent Mode Key adds either a space to a text
entry or activates the device’s silent mode.
䡲 Press briefly to insert a blank character space into
a message.
䡲 Press and hold to put your device in silent mode.
11. Messaging Key allows you to either access either the
SMS Inbox or Message Composer.
䡲 Press briefly to access the SMS (Text) message
Inbox.
䡲 Press and hold to launch the Text Message
Composer (for new messages).
12. Microphone allows other callers to hear you clearly
when you are speaking to them.
13. Camera Key lets you access the Camera preview
where you can either take pictures or shoot videos.
14. Key pad allows you to enter numbers, letters, and
characters using a full keypad interface that has
the same layout as a computer keyboard. Press
and hold keys 2–99 for speed dialing.
14Section 2A. Device Basics
15. Back/Clear Key deletes characters from the display
while in text entry mode. When in a menu, press
to return to the previous menu. This key also
allows you to return to the previous screen in a
Sprint Vision session.
16. End Key lets you end a call, or return to standby
mode. While in the main menu, it returns the
device to standby mode and cancels your input.
When you receive an incoming call, press to enter
silent mode and mute the ringer.
17. Right Softkey lets you select softkey actions or menu
items corresponding to the bottom right line on the
display screen. For example, when you receive an
incoming call, you would press Ignore (right
softkey) to reject the call and route it to your
voicemail.
18. Navigation Key scrolls through the device’s onscreen
menus and options.
19. Mirror displays your reflection while taking a picture
or shooting video.
20. Thumbwheel lets you navigate through menu
options (for example, when using the Quick
Launcher [page 17] or within your Contacts list.)
䡲 Press briefly to either select an option or execute
the selected application.
䡲 Press and hold to display the Quick Launcher
screen (as shown on page 26).
21. Battery Cover covers and secures the internal
battery and the SIM card.
22. Camera Lens, as part of the built-in camera, lets you
take pictures and videos.
23. External Speaker allows you to hear the other caller
and the different ring tones or sounds offered by
your device.
24. Power/Accessory Interface Connector lets you connect
a power cable and optional accessories such as a
USB cable or wired headset for convenient handsfree conversations.
CAUTION! Inserting an accessory into the incorrect jack
may damage the device.
25. Volume Key allows you to adjust the audio volume
in standby mode or adjust the voice volume during
a call. The volume key can also be used to scroll
up or down to navigate through the different menu
options.
26. Power Button , located at the top of the device,
lets you both access a Quick List of functions and
power the device on and off (as shown on
page 22).
䡲 Press and release to access the Quick List screen
where you can access the device Ringer profiles
and the Wireless Manager, and lock the device or
turn it off.
䡲 Press and hold to shut down the device or turn
the device back on.
27. microSD Slot lets you use the microSD card to
expand the memory of your device. (See “Using
Your Device’s microSD Card and Adapter” on
page 97.)
Section 2A. Device Basics15
Device Basics
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