Samsung Galaxy A9 Pro User Guide

USER MANUAL

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English. 01/2019. Rev.1.0

www.samsung.com/sec

Table of Contents

Basics

4 Read me first

6 Device overheating situations and

solutions

10 Device layout and functions

14 Battery

17 SIM or USIM card (nano-SIM card)

20 Turning the device on and off

21 Initial setup

24 Samsung account

26 Transferring data from your previous

device

30 Understanding the screen

43 Notification panel

45 Entering text

66 Reminder

70 Phone

75 Contacts

80 Messages

84 Internet

86 Email

87 Camera

111 Gallery

118 Multi window

123 Samsung Members

124 Samsung Notes

125 Calendar

126 Samsung Health

130 DMB

131 Radio

Apps and features

48 Installing or uninstalling apps

50 Bixby

59 Bixby Vision

64 Bixby Home

132 Voice Recorder

133 My Files

134 Clock

135 Calculator

136 Game Launcher

139 SmartThings

144 Sharing content

145 Google apps

2

Table of Contents

Settings

147 Introduction

147 Connections

148 Wi-Fi

150 Bluetooth

152 Data saver

152 NFC and payment

155 Mobile Hotspot and Tethering

156 More connection settings

159 Sounds and vibration

160 Dolby Atmos (surround sound)

161 Notifications

161 Display

162 Screensaver

163 Wallpapers and themes

Appendix

191 Troubleshooting

163 Advanced features

165 Dual Messenger

166 Device maintenance

169 Apps

169 Lock screen

170 Smart Lock

170 Biometrics and security

171 Face recognition

174 Fingerprint recognition

177 Samsung Pass

181 Secure Folder

185 Cloud and accounts

186 Backup and restore

187 Google

187 Accessibility

188 General management

189 Software update

190 User manual

190 About phone

3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.

•

You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.

•

Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.

4

Basics

•

Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.

•

You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.

–

It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.

–

You can set the touchscreen to turn off automatically when you are not using it.
Launch the
of time you want the device to wait before turning off the touchscreen.

–

To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the

brightness

•

Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the

About phone

tap

Settings

.

→

app, tap

Status

.

Display

→

Screen timeout

Settings

app and tap

, and then select the length

Display

→

Auto

Settings

app and

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

5

Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.

•

When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

6

Basics

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead

•

When you are roaming

7

Basics

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when
not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.

•

If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.

•

If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.

8

Basics

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating
mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.

•

Never use a damaged charger or battery.

9

Basics

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

The items supplied with the device and any available accessories may vary
depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible
with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

•

The supplied earphones (USB Type-C) which support analog output are designed
only for this device. They may not be compatible with other devices that use
different audio output method.

10

Basics

Speaker

Device layout

Front camera

Proximity/Light sensor

SIM card tray

Volume key

Bixby key

Power key

Earphone jack /

Multipurpose jack (USB

Type-C)

Touchscreen

11

Basics

GPS antenna

Rear camera (Triple)

NFC antenna

Flash

Fingerprint recognition
sensor

Main antenna

Speaker Microphone

•

When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.

•

Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.

•

If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.

12

Basics

•

Connectivity problems and battery drain may occur in the following situations:

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection

•

Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.

•

Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.

•

Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.

Hard keys

Bixby key

Key Function

•

Press and hold to turn the device on or off.

Power

•

Press to turn on or lock the screen.

•

Press to launch Bixby. Refer to Bixby for more information.

Bixby

•

Press and hold to start a conversation with Bixby. Refer to Bixby for
more information.

Volume key

Power key

Volume

•

Press to adjust the device volume.

13

Basics

Soft buttons

Recents button

When you turn on the screen, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to

Navigation bar (soft buttons) for more information.

Back button

Home button

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended
periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.

•

Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.

•

Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.

To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.

14

Basics

Connect the USB cable to the USB power adaptor.

1

Plug the USB cable into the device’s multipurpose jack.

2

Plug the USB power adaptor into an electric socket.

3

After fully charging, disconnect the charger from the device. Then, unplug the charger

4

from the electric socket.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the device maintenance feature.

•

When you are not using the device, turn off the screen by pressing the Power key.

•

Activate power saving mode.

•

Close unnecessary apps.

•

Deactivate the Bluetooth feature when not in use.

•

Deactivate auto-syncing of apps that need to be synced.

•

Decrease the backlight time.

•

Decrease the screen brightness.

15

Basics

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.

•

Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.

•

The device can be used while it is charging, but it may take longer to fully charge the
battery.

•

If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.

•

If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.

•

If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.

16

Basics

Fast charging

The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery.
While charging the battery when the device is turned off, the

If the fast charging feature is not activated, launch the

→

Battery

activate it.

→ →

•

You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.

•

If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.

Advanced settings

, and then tap the

Settings

Fast cable charging

icon appears on the screen.

app, tap

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Device maintenance

switch to

Insert the SIM or USIM card provided by the mobile telephone service provider.

•

Use only a nano-SIM card.

•

Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.

Some LTE services may not be available depending on the service provider. For more
information about service availability, contact your service provider.

17

Basics

Insert the ejection pin into the hole on the SIM card tray to loosen the tray.

1

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

Pull out the SIM card tray gently from the SIM card tray slot.

2

18

Basics

Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing

3

downwards.

Gently press the SIM or USIM card into the SIM card tray to secure it.

4

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

Insert the SIM card tray back into the SIM card tray slot.

5

•

If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the SIM or USIM card

Insert the ejection pin into the hole on the SIM card tray to loosen the tray.

1

Pull out the SIM card tray gently from the SIM card tray slot.

2

Remove the SIM or USIM card.

3

Insert the SIM card tray back into the SIM card tray slot.

4

19

Basics

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the on­screen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.

Power off

.

Restarting the device

To restart the device, press and hold the Power key, and then tap

If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.

Restart

Volume Down key

Power key

.

20

Basics

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.

Activating emergency mode

To activate emergency mode, press and hold the Power key, and then tap

The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.

Emergency mode

.

Deactivating emergency mode

To deactivate emergency mode, tap →
hold the Power key, and then tap

Emergency mode

Turn off Emergency mode

.

. Alternatively, press and

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on­screen instructions to set up your device.

•

The initial setup procedures may vary depending on the device’s software and your
region.

•

You can set up your device with Bixby depending on the selected device language.

Turn on the device.

1

21

Basics

Select your preferred device language and select .

2

Select a language.

Select a Wi-Fi network and connect to it.

3

If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.

Follow the on-screen instructions to proceed the initial setup.

4

22

Basics

Set a screen lock method to protect your device. You can protect your personal

5

information by preventing others from accessing your device. To set the screen lock
method later, tap

Sign in to your Samsung account. You can enjoy Samsung services and keep your data

6

up to date and secure across all of your devices. Refer to Samsung account for more
information.

No, thank you

.

Select features you want to use and complete the initial setup.

7

The Home screen will appear.

23

Basics

Samsung account

Introduction

Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.

Create your Samsung account with your email address.

To check the list of services that can be used with your Samsung account, visit

account.samsung.com. For more information on Samsung accounts, launch the

and tap

Cloud and accounts

→

Accounts

→

Samsung account

→ →

Help

.

Registering your Samsung account

Registering a new Samsung account

If you do not have a Samsung account, you should create one.

Launch the

1

Samsung account

Alternatively, launch the

Tap

2
3

CREATE ACCOUNT

Follow the on-screen instructions to complete creating your account.

Settings

.

app and tap

Settings

.

Cloud and accounts

app and tap .

→

Accounts

→

Add account

Settings

app

→

24

Basics

Registering an existing Samsung account

If you already have a Samsung account, register it to the device.

Launch the

1

Samsung account

Alternatively, launch the

Tap

2
3

4
5

SIGN IN

Enter your Samsung account ID and password and tap

If you forget your account information, tap
account information when you enter the required information.

If you want to verify your Samsung account password via your biometric data, such as
fingerprints, tap

. Refer to Samsung Pass for more information.

Pass

Read and agree to the terms and conditions and tap

Tap

DONE

Settings

.

to finish registering your Samsung account.

app and tap

.

Settings

Verify identity with biometrics instead of password using Samsung

Cloud and accounts

app and tap .

Find ID

or

NEXT

→

Accounts

SIGN IN

Reset password

.

→

.

Add account

. You can find your

→

Removing your Samsung account

When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.

Launch the

1

Tap

2

Tap

3

Samsung account

REMOVE

Settings

, enter your Samsung account password, and then tap

app and tap

→ →

Remove account

Cloud and accounts

.

→

Accounts

.

REMOVE ACCOUNT

.

25

Basics

Transferring data from your previous device

You can restore your data, such as images, contacts, messages, and apps from Samsung
Cloud. You can also copy them from your previous device via Smart Switch.

•

This feature may not be supported on some devices or computers.

•

Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.

Smart Switch

Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the

Settings

download it from

app and tap

Galaxy Apps

Cloud and accounts

or

Play Store

→

Smart Switch

.

. If you do not have the app,

Transferring data from a mobile device

Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

On the previous device, launch Smart Switch.

1

If you do not have the app, download it from

On your device, launch the

2

Place the devices near each other.

3

Settings

Galaxy Apps

app and tap

26

or

Play Store

Cloud and accounts

.

→

Smart Switch

.

Basics

On the previous device, tap

4

On the previous device, select an item to transfer and tap

5

On your device, tap

6

Follow the on-screen instructions to transfer data from your previous device.

7

RECEIVE

Send data

.

→

Wireless

.

SEND

.

Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.

On the computer, visit www.samsung.com/smartswitch to download Smart Switch.

1

On the computer, launch Smart Switch.

2

If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.

27

Basics

Connect your previous device to the computer using the device’s USB cable.

3

On the computer, follow the on-screen instructions to back up data from the device.

4

Then, disconnect your previous device from the computer.

Connect your device to the computer using the USB cable.

5

On the computer, follow the on-screen instructions to transfer data to your device.

6

Viewing imported data

You can view the imported data on the same app from your previous device.

If your new device does not have the same apps to view or play the imported data, the data
will be saved to a similar app. For example, if you import memos and your device does not
have the Memo app, you can view the memos in the

Samsung Notes

app.

Samsung Cloud

Back up data from your previous device to Samsung Cloud and restore the data to your
new device. You can also sync data saved in your device with Samsung Cloud and view data
saved on the Samsung Cloud. You must register and sign in to your Samsung account to use
Samsung Cloud. Refer to Samsung account for more information.

Backing up data

On your previous device, sign in to your Samsung account.

1

Launch the

2

•

Settings

If your device supports Samsung Cloud, launch the

accounts

app, select the backup option, and back up your data.

→

Samsung Cloud

, select your device under

Settings

app, tap

BACKUP AND RESTORE

Cloud and

,

Back up

tap

•

The data backup method may vary depending on your model.

•

Some data will not be backed up. To check which data will be backed up, launch

Settings

the
under

•

To view the backup data in your Samsung account, launch the

Cloud and accounts
RESTORE

BACKUP AND RESTORE

, and then back up your data.

app, tap

, and then tap

Cloud and accounts

, and then tap

→

Samsung Cloud

Restore data

28

→

Samsung Cloud

Back up

, select your device under

.

.

, select your device

Settings

app, tap

BACKUP AND

Basics

Restoring data

On your new device, launch the

1

Cloud

Select your previous device under

2

Tick the data types you want to restore and tap

3

.

Settings

BACKUP AND RESTORE

app and tap

RESTORE

Cloud and accounts

and tap

.

Restore data

→

Samsung

.

Syncing data

You can sync data saved in your device, such as images, videos, and events, with Samsung
Cloud and access it from other devices.

On your new device, launch the

1

.

Settings

→

Sync settings

2

Cloud

Tap →

Settings

.

app and tap

Cloud and accounts

→

Samsung

Tap the switches next to the items you want to sync with.

3

You can check the saved data or change the settings by tapping the

SAMSUNG NOTES

, or

SAMSUNG CLOUD DRIVE

card.

GALLERY

,

29

Basics

Understanding the screen

Controlling the touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.

•

It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.

•

The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.

•

It is recommended to use fingers when you use the touchscreen.

Tapping

Tap the screen.

Tapping and holding

Tap and hold the screen for approximately
2 seconds.

30

Basics

Dragging

Tap and hold an item and drag it to the
target position.

Double-tapping

Double-tap the screen.

Swiping

Swipe upwards, downwards, to the left, or
to the right.

Spreading and pinching

Spread two fingers apart or pinch on the
screen.

31

Basics

Navigation bar (soft buttons)

When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.

Recents button

Button Function

Recents

Home

Back

•

Tap to open the list of recent apps.

•

Tap to return to the Home screen.

•

Tap and hold to launch the

•

Tap to return to the previous screen.

Back button

Home button

Google Assistant

app.

32

Basics

Hiding the navigation bar

Hide the navigation bar to expand the available area of the screen to view content or use
apps in a larger view.

Launch the

gestures

the hidden buttons.

To perform the function of a hidden button, swipe upwards the button’s indicator.

Settings

under

app, tap

NAVIGATION TYPE

Display

→

Navigation bar

. The navigation bar is replaced with the flat indicators for

, and then select

Full screen

To hide the indicators at the bottom of the screen, tap the
it.

Gesture hints

switch to deactivate

Setting the navigation bar

Launch the

•

NAVIGATION TYPE

navigation bar, select the
is hidden, you can use the functions of the soft buttons by swiping upwards their
indicators.

•

BUTTON ORDER

•

Gesture hints

where to swipe up while the navigation bar is hidden. This option appears only when you
select the

Settings

Full screen gestures

app, tap

: Set the device to show or hide the navigation bar. To hide the

: Change the order of the buttons on the navigation bar.

: Display the indicators for the hidden buttons so that you can recognise

Display

Full screen gestures

→

Navigation bar

feature.

, and then select an option.

feature. When the navigation bar

33

Basics

Navigation bar (soft buttons)

Home screen and Apps screen

The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.

The Apps screen displays icons for all apps, including newly installed apps.

A widget

An app

Bixby Home indicator. View your

customised content.

Screen indicators

Favourite apps

34

Basics

Switching between Home and Apps screens

On the Home screen, swipe upwards or downwards to open the Apps screen.

To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.

Home screen Apps screen

If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area and tap

→

Apps button

→

Show Apps button

→

APPLY

. The Apps button will be added at the

Home screen settings

bottom of the Home screen.

Apps button

35

Basics

Display the screen in landscape mode

On the Home screen, tap and hold an empty area, tap

Portrait mode only

the

Rotate the device until it is horizontal to view the screen in landscape mode.

switch to deactivate it.

Home screen settings

, and then tap

Moving items

Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.

To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top of the screen. A shortcut to the app will be added on the Home
screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.

36

Basics

Creating folders

Create folders and gather similar apps to quickly access and launch apps.

On the Home screen or the Apps screen, tap and hold an app, and then drag it over

1

another app.

Drop the app when a folder frame appears around the apps.

2

A new folder containing the selected apps will be created. Tap
enter a folder name.

•

Adding more apps

Tap

ADD APPS

by dragging it to the folder.

on the folder. Tick the apps to add and tap

Enter folder name

ADD

. You can also add an app

and

•

Moving apps from a folder

Tap and hold an app to drag it to a new location.

•

Deleting a folder

Tap and hold a folder, and then tap
folder’s apps will be relocated to the Apps screen.

Delete folder

. Only the folder will be deleted. The

37

Basics

Editing the Home screen

On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.

•

Adding panels: Swipe to the left, and then tap .

•

Moving panels: Tap and hold a panel preview, and then drag it to a new location.

•

Deleting panels: Tap on the panel.

•

Wallpapers

•

Themes

and wallpapers, will change depending on the selected theme.

•

Widgets

information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.

•

Home screen settings

Home screen and more.

: Change the wallpaper settings for the Home screen and the locked screen.

: Change the device’s theme. Visual elements of interface, such as colours, icons,

: Widgets are small apps that launch specific app functions to provide

: Change the size of the grid to display more or fewer items on the

Displaying all apps on the Home screen

Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap

→

settings

You can now access all your apps by swiping to the left on the Home screen.

Home screen layout

→

Home screen only

38

→

APPLY

.

Home screen

Basics

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.

The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.

Icon Meaning

No signal

Signal strength

Roaming (outside of normal service area)

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPA+ network connected

LTE network connected

Wi-Fi connected

Bluetooth feature activated

Location services being used

Call in progress

Missed call

New text or multimedia message

Alarm activated

Mute mode activated

Vibration mode activated

Flight mode activated

Error occurred or caution required

Battery charging

Battery power level

39

Basics

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.

To unlock the screen, swipe in any direction when the screen turns on.

If the screen is off, press the Power key to turn on the screen.

Locked screen

40

Basics

Changing the screen lock method

To change the screen lock method, launch the

, and then select a method.

type

When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.

•

Swipe

•

Pattern

•

PIN

•

Password

the screen.

•

None

•

Face

information.

•

Fingerprints

: Swipe in any direction on the screen to unlock it.

: Draw a pattern with four or more dots to unlock the screen.

: Enter a PIN with at least four numbers to unlock the screen.

: Enter a password with at least four characters, numbers, or symbols to unlock

: Do not set a screen lock method.

: Register your face to unlock the screen. Refer to Face recognition for more

: Register your fingerprints to unlock the screen. Refer to Fingerprint

Settings

app, tap

Lock screen

→

Screen lock

recognition for more information.

You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
app, tap
screen lock method, and then tap the

Lock screen

→

Secure lock settings

, unlock the screen using the preset

Auto factory reset

switch to activate it.

Settings

41

Basics

Screen capture

Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen. You can capture the current screen and scrollable area.

Use the following methods to capture a screenshot. Captured screenshots will be saved in

Gallery

•

•

After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:

•

•

.

Key capture: Press and hold the Volume Down key and the Power key simultaneously.

Quick setting button capture: Open the notification panel, swipe downwards on the
notification panel, and then tap

It is not possible to capture a screenshot while using some apps and features.

Bixby Vision

Scroll capture

page, such as a webpage. When you tap

: Recognise content using Bixby Vision and search for relevant information.

: Capture the current content and the hidden content on an elongated

.

Scroll capture

, the screen will automatically

scroll down and more content will be captured.

•

Draw

: Write or draw on the screenshot.

•

Crop

: Crop a portion from the screenshot. The cropped area will be saved in

•

Share

: Share the screenshot with others.

If the options are not visible on the captured screen, launch the

Advanced features

, and then tap the

Smart capture

Settings

switch to activate it.

Gallery

app, tap

.

42

Basics

Launch Settings.

Notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.

You can open the notification panel, even on the locked screen.

You can use the following functions on the notification panel.

Quick setting buttons

View the notification details and

perform various actions.

Access the notification settings.

Clear all notifications.

43

Basics

Using quick setting buttons

Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.

To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.

To rearrange buttons, tap
another location.

→

Button order

, tap and hold a button, and then drag it to

44

Basics

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create notes, and
more.

•

When the keyboard is opened for the first time, the keyboard setup screen will
appear. Set the input language, keyboard type, and keyboard settings and then tap

START

•

Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.

Additional keyboard functions

Enter uppercase. For all caps, tap

Change the input language.

.

it twice.

Enter symbols.

View more keyboard functions.

Delete a preceding character.

Break to the next line.

Enter a space.

Changing the input language

Tap the input language key to switch between the input languages. Tap →

→

and types

MANAGE INPUT LANGUAGES

, and then select the languages to use.

Languages

45

Basics

Changing the keyboard

Tap to change the keyboard.

Tap
want.

→

Languages and types

•

If the keyboard button ( ) does not appear on the navigation bar, launch the

Settings

the

•

On a
the corresponding key repeatedly until the desired character appears.

app, tap

Show Keyboard button

3 x 4 keyboard

, select a language, and then select the keyboard type you

General management

switch to activate it.

, a key has three or four characters. To enter a character, tap

→

Language and input

Additional keyboard functions

•

: Enter emoticons.

•

→ : Enter kaomojis.

•

→ : Attach animated GIFs.

•

→ : Enter stickers. You can also enter My Emoji stickers that look like you. Refer to

Enjoying My Emoji stickers while chatting for more information.

, and then tap

•

•

•

•

•

•

•

→

QWERTY KEYBOARD

→

3 x 4 KEYBOARD

corresponding key and select characters.

: Open the text editing panel.

: Enter text by voice.

: Change the keyboard settings.

→ : Add an item from the clipboard.

→ : Change the keyboard for one-handed operation.

: Switch to the qwerty keyboard.

: Switch to 3x4 keyboard mode. To enter a character, tap the

46

Basics

Copying and pasting

Tap and hold over text.

1

Drag or to select the desired text, or tap

2

Tap

Copy

or

Cut

3

The selected text is copied to the clipboard.

Tap and hold where the text is to be inserted and tap

4

To paste text that you have previously copied, tap

.

Select all

Paste

Clipboard

to select all text.

.

and select the text.

Dictionary

Look up definitions for words while using certain features, such as when browsing webpages.

Tap and hold over a word that you want to look up.

1

If the word you want to look up is not selected, drag

Tap

2

Dictionary

on the options list.

or to select the desired text.

If a dictionary is not preinstalled on the device, tap
next to a dictionary to download it.

View the definition in the dictionary pop-up window.

3

To switch to the full screen view, tap
definitions. In the detailed view, tap

Search Web

to use the word as a search term.

. Tap the definition on the screen to view more
to add the word to your favourite words list or tap

Move to Manage dictionaries

→

47

Apps and features

Installing or uninstalling apps

Galaxy Apps

Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.

Launch the

Galaxy Apps

This app may not be available depending on the region or service provider.

app.

Installing apps

Browse apps by category or tap the search field to search for a keyword.

Select an app to view information about it. To download free apps, tap
and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap →
then select an option.

Settings

→

Auto update apps

INSTALL

. To purchase

, and

Play Store

Purchase and download apps.

Launch the

Play Store

app.

Installing apps

Browse apps by category or search for apps by keyword.

Select an app to view information about it. To download free apps, tap
and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap →
then select an option.

48

Settings

→

INSTALL

Auto-update apps

. To purchase

, and

Apps and features

Managing apps

Uninstalling or disabling apps

Tap and hold an app and select an option.

•

Disable

•

Uninstall

Enabling apps

: Disable selected default apps that cannot be uninstalled from the device.

: Uninstall downloaded apps.

Launch the

Settings

app, tap

Apps

→ →

Disabled

, select an app, and then tap

ENABLE

Setting app permissions

For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
the app.

To view your app permission settings, launch the
and tap

To view or change app permission settings by permission category, launch the
and tap
grant permissions.

Permissions

Apps

→ →

If you do not grant permissions to apps, the basic features of the apps may not
function properly.

. You can view the app’s permissions list and change its permissions.

App permissions

ALLOW

on the pop-up window to grant permissions to

Settings

. Select an item and tap the switches next to apps to

app and tap

Apps

. Select an app

Settings

app

.

49

Apps and features

Bixby

Introduction

Bixby is an intelligent voice service that helps you use the device more conveniently.

You can talk to Bixby or type text. Bixby will launch a function you request or show the
information you want. It also learns your usage patterns and environments. The more it learns
about you, the more precisely it will understand you.

•

To use Bixby, your device must be connected to a Wi-Fi or mobile network.

•

To use Bixby, you must register and sign in to your Samsung account.

•

Bixby is only available in some languages, and certain features may not be
available depending on your region.

Starting Bixby

When you launch Bixby for the first time, the Bixby intro page will appear. You must select the
language to use with Bixby, register and sign in to your Samsung account according to the
on-screen instructions, and then agree to the terms and conditions.

Press the Bixby key.

1

Select a
language.

Bixby key

Sign in to your
Samsung
account.

50

Apps and features

Select the language to use with Bixby.

2

Tap

3

4
5
6

Sign in to Samsung account

Samsung account.

If you are already signed in, your account information will appear on the screen.

Tap .

Read and agree to the terms and conditions and tap .

Tap and follow the on-screen instructions to register your voice.

If you set the voice wake-up feature, you can start a conversation with Bixby by saying “Hi,

and follow the on-screen instructions to sign in to your

Bixby”.

Tap to complete the setup.

7

The Bixby screen will appear.

My profile

Access additional options.

Suggested commands

Communicate via voice.

Communicate via text.

51

Apps and features

Using Bixby

When you say what you want to Bixby, Bixby will launch corresponding functions or show the
information you requested.

While pressing and holding the Bixby key, say what you want to Bixby, and then release your
finger from the key when you are finished speaking. Alternatively, say “Hi, Bixby”, and when
the device emits a sound, say what you want.

For example, while pressing and holding the Bixby key, say “How’s the weather today?” The
weather information will appear on the screen.

If you want to know the weather tomorrow, while pressing and holding the Bixby key, just
say “Tomorrow?” Because Bixby understands the context of the conversation, it will show you
tomorrow’s weather.

"How's the weather
today?"

Starting a conversation

Listening

52

Corresponding function

launched

Apps and features

If Bixby asks you a question during a conversation, while pressing and holding the Bixby key,
answer Bixby. Or, tap

If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”,
you can continue the conversation without tapping the icon. Press the Bixby key and tap

Settings

→

Automatic listening

and answer Bixby.

→

Hands-free only

→

.

Waking up Bixby using your voice

You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby
will respond to your voice when you say “Hi, Bixby”.

Press the Bixby key and tap →

1

Tap the

2

Follow the on-screen instructions to complete the setup.

3

Now you can say “Hi, Bixby”, and when the device emits a sound, start a conversation.

Wake with “Hi, Bixby”

Settings

switch to activate it.

→

Voice wake-up

.

Communicating by typing text

If your voice is not recognised due to noisy environments or if you are in a situation where
speaking is difficult, you can communicate with Bixby via text.

Press the Bixby key, tap

During the communication, Bixby also will answer you through text instead of voice
feedback.

, and then type what you want.

53

Apps and features

Bixby usages

Launching apps or features

You can launch apps or features quickly via Bixby.

For example, while pressing and holding the Bixby key, say “Call mom”, and then release your
finger from the Bixby key. Bixby will now make a call to the contact saved as mom.

Viewing more ways to use Bixby

To view more ways to use Bixby, press the Bixby key, and then swipe to the left on the screen.

You can check out services supported by Bixby and examples of commands.

Some features may not be available depending on the region or service provider.

54

Apps and features

Additional Bixby functions

Waking up Bixby while using the speaker

You can wake up Bixby by saying “Hi, Bixby” even when the speaker plays alarms, ringtone, or
media.

Press the Bixby key, tap

speaker playing

switch to activate it.

→

Settings

→

Voice wake-up

, and then tap the

Use when phone

Checking what Bixby understood

You can check how Bixby understood what you said. If Bixby understood your intention
differently, you can let Bixby know the correct meaning.

Drag Bixby’s answer area downwards. What Bixby understood and any used services will
appear. If Bixby misunderstood your intention, edit the content and change the app or
service to use.

55

Apps and features

Using quick commands

You can add quick commands so that you can give commands more quickly and easily. You
can also give multiple commands together by adding them to a quick command.

Press the Bixby key and tap →

1

Tap

2
3

4

Quick command word or phrase

Tap

Add a command

•

Select a command

•

Say a command

•

Type a command

Select or enter a command that Bixby will perform.

To add additional commands, tap

and select a method you want.

: Select one from the commands list.

: Say your command.

: Type your command.

Quick commands

and enter a quick command name.

Add a command

→ .

.

Tap

SAVE

5

Now you can give multiple commands by saying the quick commands you added.

.

56

Apps and features

Using earphones or a Bluetooth headset

Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly
via the built-in microphone due to noisy environments. Press and hold the Call button on
earphones or a Bluetooth headset to launch Bixby and say your request to the microphone.

This feature may not be available or its method of use may vary depending on the
earphones and Bluetooth headset.

Call button

57

Apps and features

Customising the Bixby settings

Press the Bixby key and tap →

•

Language and voice style

style of voice feedback. The selected language is applied only when you talk with Bixby.

Bixby is only available in some languages, and certain features may not be
available depending on your region. To see the list of supported languages, tap

Language

•

Voice response

•

Automatic listening

can respond without pressing the icon. This option is available only if you are using
headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”.

•

Voice wake-up

change the settings for the voice wake-up feature.

•

Use while phone locked

launching a map app, while the device is locked.

.

: Change the voice feedback settings for Bixby.

: Set Bixby to automatically listen when it asks a question so you

: Set Bixby to wake up when it hears you say “Hi, Bixby”. You can also

Settings

: Set the language to communicate with Bixby and set the

: Set Bixby to complete some actions, such as making a call or

.

•

Bixby key

•

Marketing notifications

•

Privacy

experience.

•

About Bixby Voice

: Select how to open Bixby main screen with the Bixby key.

: Set to use Bixby’s interactive and customised services to enhance your

: Set to receive notifications about marketing information.

: View the Bixby version and legal information.

58

Apps and features

Bixby Vision

Bixby Vision is a service that provides information, such as similar images, location, translated
text, and QR codes. Bixby Vision recognises objects quickly and intuitively even when you do
not know its name.

Use the following Bixby Vision features.

Text

Image

•

To use this feature, the device must be connected to a Wi-Fi or mobile network.

•

To use this feature, you must register and sign in to your Samsung account.

•

The available features and search results may vary depending on the region or
service provider.

•

This feature may not be available or you may not get correct search results
depending on the image size, format, or resolution.

•

Samsung is not responsible for the product information provided by Bixby Vision.

Shopping

Place QR code

Wine

59

Apps and features

Launching Bixby Vision

Launch Bixby Vision using one of these methods.

1

•

In the

•

In the

•

In the

•

Capture a screen and select

•

If you added the Bixby Vision app icon to the Home screen and Apps screen, launch

Camera

Gallery

Internet

app, select the

app, select an image and tap .

app, tap and hold an image and tap

AUTO

Bixby Vision

mode and tap .

Bixby Vision

on the toolbar.

.

Bixby Vision

the

Select the feature you want.

2

Keep the object within the screen to recognise it.

3

When the object is recognised, search results will appear on the screen.

To view more information, tap the feature icon or select a search result.

app.

Translating or extracting text

Recognise and show the translated text on the screen. You can also extract text from a
document or an image file.

For example, if you want to know what a sign says while travelling abroad, use the Bixby
Vision features. The device will translate the sign’s text into the language you select.

When you have a desired image or object, launch Bixby Vision.

1

Select and keep the text within the screen to recognise it.

2

The translated text will appear on the screen.

•

To extract text, tap . You can share or save the extracted text.

•

To change the source or target language, tap the language settings panel at the top of
the screen.

60

Apps and features

Searching for similar images

Search for images similar to the recognised object online. You can view various images with
properties similar to the object, such as colour or shape.

For example, if you want to know the title of a photo or image, use the Bixby Vision
features. The device will search for and show you related information or images with similar
characteristics.

When you have a desired image or object, launch Bixby Vision.

1

Select and keep the object within the screen to recognise it.

2

Tap or select a search result on the screen.

3

The similar images will appear.

Searching for shopping information

Recognise a product or its barcode to search for information even when you do not know the
product’s name.

For example, if you want to search for the product’s information online, use the Bixby Vision
features and the device will search for it and show you the results.

When you have a desired image or object, launch Bixby Vision.

1

Select and keep the object within the screen to recognise it.

2

Tap .

3

The information about the product will appear.

61

Apps and features

Searching for nearby places

Search for information about nearby places by recognising your current location.

For example, if you want to search for nearby cafes, use the Bixby Vision features. The device
will search for and show you nearby cafes.

When you have a desired place or object, launch Bixby Vision.

1

Select and keep the place or object within the screen to recognise it.

2

You can view basic information about nearby places.

If you want to search for places in another direction, point the camera towards the
direction.

If you are using Bixby Vision with the camera, you can view your current location and
weather information. To view your current location on the map, point the camera
towards the ground. To view the current weather information, point the camera
towards the sky.

Tap or select a search result on the screen.

3

The device will show information of nearby places.

Searching for wine information

Detect the information from a wine label and search for information on the wine.

For example, if you find your favourite wine or want to know more about a wine, use the
Bixby Vision features.

When you have a desired image or object, launch Bixby Vision.

1

Select and keep the wine label within the screen to recognise it.

2

Tap or select a search result on the screen.

3

The information about the wine label will appear.

62

Apps and features

Reading QR codes

Recognise QR codes and view a variety of information, such as websites, photos, videos,
maps, and business cards.

When you have a desired image or object, launch Bixby Vision.

1

Select and keep the QR code within the screen to recognise it.

2

The information connected to the QR code will appear.

Downloading additional features

You can download various Bixby Vision features.

On the Bixby Vision screen, tap

→

ADD

and download apps or features.

63

Apps and features

Bixby Home

On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.

•

To view more content, connect to a Wi-Fi or mobile network.

•

To fully use this feature, you must register and sign in to your Samsung account.

Opening Bixby Home

On the Home screen, swipe to the right.

1

The Bixby Home screen will appear.

When launching this feature for the first time or after performing a data reset, follow the
on-screen instructions to complete the setup.

Swipe upwards or downwards to view recommended content.

2

Recommended content

Access additional options.

Upcoming reminder

To close Bixby Home, swipe to the left on the screen or tap the Back button.

3

64

Apps and features

Using recommended content on Bixby Home

When you open Bixby Home, you can view the content that is frequently updated as cards.
Swipe upwards or downwards to view the cards.

For example, on the way to the office in the morning, you can view your day’s schedule and
play your favourite music on the Bixby Home screen. In the evening, you can view alarms,
check your daily activity, and view your friends’ feeds.

The content and order of the cards update automatically at a specified interval. To
manually update cards, swipe downwards on the screen.

Editing cards list

•

To pin a card to the top of the Bixby Home screen, tap →

→

Unpin

.

Pin to top

. To unpin a card, tap

•

To hide a card from the list, tap →

•

To stop displaying a card on the list, tap →

Hide for now

Don’t show again

. Alternatively, drag the card to the right.

Selecting apps to show as cards

Add or delete apps to show as cards on the Bixby Home screen.

On the Bixby Home screen, tap
add or delete them.

If an app is not installed on the device, you must install it to use it. On the Bixby Home

→

screen, tap

Settings

→

Settings

→

Cards

→

Cards

and then download an app.

and tap the switches next to items to

Customising the Bixby Home settings

On the Bixby Home screen, tap →

•

Samsung account

•

Cards

: Select apps to show as cards on the Bixby Home screen.

: View your Samsung account information.

Settings

.

.

•

Notifications

•

Privacy

experience.

•

About Bixby Home

: Set to use Bixby’s interactive and customised services to enhance your

: Set to receive notifications about Bixby Home cards.

: View the Bixby Home version and legal information.

65

Apps and features

Reminder

Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.

•

To receive more accurate notifications, connect to a Wi-Fi or mobile network.

•

To fully use this feature, you must register and sign in to your Samsung account.

•

To use location reminders, the GPS feature must be activated.

Starting Reminder

You can start Reminder from Bixby Home.

On the Home screen, swipe to the right.

1

The Bixby Home screen will appear.

Tap

2

GET STARTED

The Reminder intro page will appear.

on the

UPCOMING REMINDERS

card.

3

Tap

START

If the
app (

.

Add Reminder on Home screen

) from the Home screen.

Add the app icon
to the Home
screen.

option is ticked, you can launch the

66

Reminder

Apps and features

Creating reminders

Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.

For example, create a reminder to alert you to ‘Water the flowers when I get home’.

Launch the

1

Tap

2

Tap

3

Tap

4

Reminder

Write a reminder

Set conditions

WHEN I ARRIVE AT

and enter ‘Water the flowers’.

→

app.

Pick a place

→

DONE

and set the location to home.

.

Tap

SAVE

5

When you arrive at home, the ‘Water the flowers’ notification will appear.

Creating reminders with Bixby

Press and hold the Bixby key and say “Remind me to water the flowers when I get home”.

Bixby will save what you said as a reminder.

to save the reminder.

67

Apps and features

Checking reminder notifications

At the preset time or location, a notification pop-up window will appear. Tap

SNOOZE

.

Viewing the reminders list

Launch the
reminder.

Reminder

app to view your reminders list. To view reminder details, select a

COMPLETE

or

Editing reminder details

Add or edit reminder details, such as frequency, date and time, or location.

On the reminders list, select a reminder to edit and tap

1

Edit

reminder to the right and tap

Edit the conditions and tap

2

Reminder information

Reminder conditions

Add an image.

SAVE

.

.

EDIT

. Alternatively, drag the

Checklist

Repeat interval

68

Apps and features

Completing reminders

Mark reminders that you do not need to be reminded of as complete.

On the reminders list, select a reminder and tap
to the left.

COMPLETE

. Alternatively, drag the reminder

Restoring reminders

Restore reminders that have been completed.

On the reminders list, tap →

1

Tick items to restore and tap

2

Reminders will be added to the reminders list and you will be reminded at the preset
times.

Completed

RESTORE

→

EDIT

.

.

Deleting reminders

To delete a reminder, drag the reminder to the right and tap
reminders, tap and hold a reminder, tick reminders to delete, and then tap

Delete

. To delete multiple

DELETE

.

69

Apps and features

Phone

Introduction

Make or answer voice calls.

Making calls

Launch the

1

If the keypad does not appear on the screen, tap

Tap to make a voice call.

2

Preview the phone number.

Phone

Create a new contact.

app and enter a phone number.

to open the keypad.

Access additional options.

Add the number to an existing
contact.

Delete a preceding character.

70

Hide the keypad.

Apps and features

Making calls from call logs, contacts list, or places

Tap

RECENTS, CONTACTS

number to make a call.

or

PLACES

, and then swipe to the right on a contact or a phone

If this feature is deactivated, launch the

Swipe to call or send messages

the

Settings

switch to activate it.

app, tap

Advanced features

, and then tap

Using speed dial

Set speed dial numbers to quickly make calls.

To set a number to speed dial, tap
dial number, and then add a phone number.

To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.

For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.

CONTACTS

→ →

Speed dial numbers

, select a speed

Making calls from the locked screen

On the locked screen, drag outside the circle.

Making an international call

Tap to open the keypad if the keypad does not appear on the screen.

1

Tap and hold 0 until the + sign appears.

2

Enter the country code, area code, and phone number, and then tap .

3

71

Apps and features

Receiving calls

Answering a call

When a call comes in, drag outside the large circle.

Rejecting a call

When a call comes in, drag outside the large circle.

To send a message when rejecting an incoming call, drag the

Add reminder

If
later.

To create various rejection messages, launch the

numbers

, enter a message, and then tap .

is selected, a reminder will be saved to alert you of the rejected call one hour

Phone

app, tap →

SEND MESSAGE

Settings

bar upwards.

→

Block

Missed calls

If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
calls.

Phone

app and tap

RECENTS

to view missed

Blocking phone numbers

Block calls from specific numbers added to your block list.

Launch the

1

Phone

app and tap →

Settings

→

Block numbers

.

Tap , select contacts, and then tap

2

To manually enter a number, tap
tap

When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.

.

You can also block incoming calls from people that do not show their caller ID. Tap the

Block unknown callers

switch to activate the feature.

DONE

Enter phone number

.

72

, enter a phone number, and then

Apps and features

Options during calls

If the area around the rear camera and the fingerprint recognition sensor is covered,
unwanted noises may incur during a call. Remove accessories, such as a screen
protector or stickers, around the rear camera area.

During a voice call

The following actions are available:

•

: Access additional options.

•

Add call

call, the first call will be resumed.

•

Extra volume

: Dial a second call. The first call will be put on hold. When you end the second

: Increase the volume.

•

Bluetooth

•

Speaker

into the microphone at the top of the device and keep the device away from your ears.

•

Mute

•

Keypad

•

: End the current call.

: Switch to a Bluetooth headset if it is connected to the device.

: Activate or deactivate the speakerphone. When using the speakerphone, speak

: Turn off the microphone so that the other party cannot hear you.

/

Hide

: Open or close the keypad.

73

Apps and features

Adding a phone number to Contact

Adding a phone number to Contacts from the keypad

Launch the

1

Enter the number.

2

If the keypad does not appear on the screen, tap

Tap

3

CREATE CONTACT

number to an existing contact.

Phone

app.

to create a new contact, or tap

to open the keypad.

UPDATE EXISTING

Adding a phone number to Contacts from the calls list

Launch the

1

Tap a caller’s image, or tap a phone number →

2

Tap

3

Create contact

an existing contact.

Phone

app and tap

to create a new contact, or tap

RECENTS

.

Details

.

Update existing

to add the

to add the number to

Adding a tag to a phone number

You can add tags to numbers without saving them to Contact. This allows you to view the
caller’s information when they call without having them listed in Contact.

Launch the

1

Tap a caller’s image, or tap a phone number →

2

Tap

3

Add tag

When a call comes from that number, the tag will show under the number.

Phone

, enter a tag, and then tap

app and tap

RECENTS

.

DONE

Details

.

.

74

Apps and features

Contacts

Introduction

Create new contacts or manage contacts on the device.

Adding contacts

Creating a new contact

Launch the

1

Enter contact information.

2

Select a storage location.

Contacts

app, tap , and then select a storage location.

Add an image.

Enter contact information.

Open more information fields.

3

Depending on the selected storage location, the types of information you can save
may vary.

Tap

SAVE

.

75

Apps and features

Importing contacts

Add contacts by importing them from other storages to your device.

Launch the

1

IMPORT

Select a storage location to import contacts from.

2

Tick VCF files or contacts to import and tap

3

Select a storage location to save contacts to and tap

4

Contacts

.

app and tap →

Manage contacts

DONE

.

IMPORT

→

Import/Export contacts

.

Syncing contacts with your web accounts

Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.

Launch the

1

sync with.

Settings

app, tap

Cloud and accounts

→

Accounts

and select the account to

→

Tap

2

Sync account

For the Samsung account, tap
it.

and tap the

Sync Contacts

→

Sync settings

switch to activate it.

and tap the

Contacts

switch to activate

76

Apps and features

Searching for contacts

Launch the

Use one of the following search methods:

•

Scroll up or down the contacts list.

•

Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.

•

Tap the search field at the top of the contacts list and enter search criteria.

Tap the contact’s image, or tap the contact’s name
actions:

•

•

•

•

Contacts

: Add to favourite contacts.

: Make a voice call.

: Compose a message.

: Compose an email.

app.

→

Details

. Then take one of the following

Sharing contacts

You can share contacts with others by using various sharing options.

Launch the

1

Select contacts and tap

2

Select a sharing method.

3

Contacts

app and tap →

SHARE

.

Share

.

77

Apps and features

Saving and sharing profile

Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.

•

The profile sharing feature may not be available depending on the region or
service provider.

•

The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.

Launch the

1

Tap

2
3

EDIT

Tap →

To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in

To change the scope of contacts to share your profile with, tap
to share, and then select an option.

Contacts

, edit your profile, and tap

Profile sharing

app and select your profile.

, and then tap the switch to activate it.

SAVE

.

Contacts

.

Share with

, select an item

Creating groups

You can add groups, such as family or friends, and manage contacts by group.

Launch the

1

Contacts

app and tap

Groups

→

CREATE

.

Enter a group name.

2

To set a group ringtone, tap

Tap

3
4

Add member

Tap

SAVE

.

, select contacts to add to the group, and then tap

Group ringtone

and select a ringtone.

Sending a group message

You can send a group message to a group’s members at the same time.

Launch the

Contacts

app, tap

Groups

, select a group, and then tap

78

→

DONE

Send message

.

.

Apps and features

Merging duplicate contacts

When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.

Launch the

1

Tick contacts and tap

2

Contacts

app and tap →

MERGE

.

Manage contacts

→

Merge contacts

.

Deleting contacts

Launch the

1

Select contacts and tap

2

To delete contacts one by one, open the contacts list and tap a contact’s image or tap a
contact’s name

Contacts

→

Details

app and tap →

DELETE

. Then tap →

.

Delete

Delete

.

.

79

Apps and features

Messages

Introduction

Send and view messages by conversation.

Sending messages

You may incur additional charges for sending messages when you are roaming.

Launch the

1

Add recipients and tap

2

Enter a message.

3

To record and send a voice message, tap and hold
release your finger. The recording icon appears only while the keyboard is hidden.

Messages

Recipient

app and tap .

START

.

, say your message, and then

Access additional options.

Make a call to the recipient.

Attach files.

Enter a message.

Tap to send the message.

4

Send the message.

Enter stickers.

80

Apps and features

Sending My Emoji stickers

You can send My Emoji stickers that look like you via messages.

While composing a message, tap
Emoji icon. My Emoji stickers will appear. Select the sticker that you want to share.

My Emoji stickers will appear after you create My Emoji in the

Creating My Emoji for more information.

or → on the Samsung keyboard and tap the My

Camera

app. Refer to

81

Apps and features

Viewing messages

Messages are grouped into message threads by contact.

You may incur additional charges for receiving messages when you are roaming.

Launch the

1

On the messages list, select a contact.

2

View your conversation.

3

To reply to the message, tap

To adjust the font size, spread two fingers apart or pinch on the screen.

Messages

app and tap

Enter message

CONVERSATIONS

, enter a message, and then tap .

.

Blocking unwanted messages

Block messages from specific numbers added to your block list.

Launch the

1

Block numbers

Tap

2

INBOX

Messages

.

and select a contact. Or, tap

app and tap →

Settings

CONTACTS

→

Block numbers and messages

, select contacts, and then tap

→

DONE

.

To manually enter a number, tap

Enter number

, enter a phone number, and then tap .

82

Apps and features

Setting the message notification

You can change notification sound, display options, and more.

Launch the

1

activate it.

Change the notification settings.

2

Messages

app, tap →

Settings

→

Notifications

, and then tap the switch to

Setting a message reminder

You can set an alert at an interval to let you know that you have unchecked notifications.
If this feature is not activated, launch the

reminder

, and then tap the switch to activate it. Then, tap the

Settings

app, tap

Accessibility

Messages

→

Notification

switch to activate it.

Deleting messages

Launch the

1

On the messages list, select a contact.

2

Messages

app and tap

CONVERSATIONS

.

Tap and hold a message, tap

3

To delete multiple messages, tick messages you want to delete.

Tap

4

DELETE

.

Delete

.

83

Apps and features

Internet

Introduction

Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.

Browsing webpages

Open the

1

Tap the address field.

2

Enter the web address or a keyword, and then tap Go.

3

To view the toolbars, drag your finger downwards slightly on the screen.

To switch between tabs quickly, swipe to the left or right on the address field.

Bookmark the current webpage.

Samsung

folder and launch the

Internet

app.

Access additional options.

Refresh the current webpage.

Open the homepage.

Move between pages.

View your bookmarks, saved
webpages, and recent browsing
history.

Open the browser's tab
manager.

84

Apps and features

Using secret mode

In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your fingerprint.

Activating secret mode

In the toolbar at the bottom of the screen, tap
using this feature for the first time, set whether to use a password for secret mode.

In secret mode, the device will change the colour of the toolbars.

In secret mode, you cannot use some features, such as screen capture.

Tabs

→

TURN ON SECRET MODE

. If you are

Changing security settings

You can change your password or the lock method.

Tap

→

Settings

registered fingerprint as the lock method along with the password, tap the
switch to activate it. Refer to Fingerprint recognition for more information about using your
fingerprints.

→

Privacy

→

Secret mode security

→

Change password

. To set your

Fingerprints

Deactivating secret mode

In the toolbar at the bottom of the screen, tap

Tabs

→

TURN OFF SECRET MODE

.

85

Apps and features

Email

Setting up email accounts

Set up an email account when opening

Open the

1

Enter the email address and password, and then tap

2

To manually register an email account, tap

Follow the on-screen instructions to complete the setup.

3

To set up another email account, tap

If you have more than one email account, you can set one as the default account. Tap

→ →

Samsung

Set default account

folder and launch the

.

Email

→ →

for the first time.

Email

MANUAL SETUP

app.

SIGN IN

Add account

.

.

.

Sending emails

Tap to compose an email.

1

→

Add recipients and enter a subject line and text.

2

Tap

3

SEND

to send the mail.

Reading emails

When
emails, swipe downwards on the top of the emails list.

Tap an email on the screen to read it.

Email

is open, the device will automatically retrieve new emails. To manually retrieve

If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
it.

→ → your account name, and then tap the

Sync account

switch to activate

86

Apps and features

Camera

Introduction

Take photos and record videos using various modes and settings.

Camera etiquette

•

Do not take photos or record videos of other people without their permission.

•

Do not take photos or record videos where legally prohibited.

•

Do not take photos or record videos in places where you may violate other people’s
privacy.

Launching Camera

Use the following methods to launch Camera:

•

Launch the

•

Press the Power key twice quickly.

•

On the locked screen, drag outside the circle.

•

•

Camera

Some camera features are not available when you launch the
locked screen or when the screen is turned off while the screen lock method is set.

If photos you take appear blurry, clean the camera lens and try again.

app.

Camera

app from the

87

Apps and features

Select a lens

Basic shooting

Taking photos or recording videos

Tap the image on the preview screen where the camera should focus.

1

Tap to take a photo or tap to record a video.

2

Shooting modes

Current mode

Switch between
the front and
rear cameras.

Preview
thumbnail

Take a photo.

Record a video.

Camera settings

Bixby Vision

Options for
current shooting
mode

•

To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag

•

To capture an image from the video while recording, tap .

•

To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap

on the adjustment bar towards or .

.

88

Apps and features

•

The preview screen may vary depending on the shooting mode and which camera
is being used.

•

The camera automatically shuts off when unused.

•

Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.

•

Your device’s normal lens of the camera features a wide-angle lens. Minor
distortion may occur in wide-angle photos or videos and does not indicate device
performance problems.

•

The maximum recording time may reduce when you record video at high
resolution.

Selecting a lens for shooting

Take a photo or record a video after selecting the camera lens you want.

On the preview screen, select a lens.

This feature is available only in some modes.

•

: You can take a basic photo or record a normal video with the normal lens.

•

: You can take a photo or record a video much clearer by enlarging the subject with

the 2x optical zoom lens.

Basic shooting 2x optical zoom shooting

89

Apps and features

Zooming in and out

Spread two fingers apart on the screen to zoom in, and pinch to zoom out.

•

Zooming features are available only when using the rear camera.

•

The 2x optical zoom may not work in low-light environments.

Editing the shooting modes list

You can edit the shooting modes list on the preview screen.

On the preview screen, tap →

1

Alternatively, tap and hold the shooting modes list on the preview screen.

Tick modes to use.

2

To change the order of shooting modes, drag

Shooting

modes list

Edit camera modes

to another location.

→

Rear camera

or

Front camera

.

90

Rear camera Front camera

Apps and features

Adding another camera button

Add another camera button to the location you want on the screen to capture photos more
conveniently.

Drag

to the preview screen.

If another camera button is not added, tap on the preview screen and tap the

Floating Camera button

switch to activate it.

Setting the camera button action

You can take a series of photos or create an animated GIF by tapping and holding the camera
button.

On the preview screen, tap
use.

•

Take picture

•

Take burst shot

•

Create GIF

The
modes.

: Take a photo.

: Take a series of photos.

: Create an animated GIF with sequential photos you taken.

Take burst shot

→

Hold Camera button to

and

Create GIF

features are available only in some shooting

and select an action you want to

91

Apps and features

Locking the focus (AF) and exposure (AE)

You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.

Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.

This feature is available only in

AUTO, PRO

and

SCENE OPTIMISER

modes.

SUPER SLOW-MO

Super slow motion is a feature that records a quickly passing moment slowly so that you can
appreciate it later. After the video is recorded, background music will be added automatically.

How to record in super slow motion

You can record super slow motion videos in the super slow-mo mode.

On the shooting modes list, tap

View information.

SUPER SLOW-MO

.

SUPER SLOW-MO

Camera settings

Start recording a video.

92

Apps and features

Use this feature in a place that has sufficient light. When recording a video indoors
with insufficient or poor lighting, some of the following situations may occur:

•

The screen may appear dark due to the small amount of light.

•

The screen may flicker in certain lighting conditions, such as fluorescent light.

Recording the videos in super slow motion

Record a short video by capturing a moment that the subject is moving.

On the shooting modes list, tap

1

Tap .

2

The device will capture the moment in super slow motion and save it as a short video.

SUPER SLOW-MO

.

93

Apps and features

Playing super slow motion videos

Select a super slow motion video and tap .

Random background music will automatically accompany the video during playback.

Editing super slow motion videos

On the playback screen, you can edit the video and save it as a different file or share it.

Turn the super slow
motion effect on or off.

View super slow motion

sections.

Change the background

Crop a section.

music.

•

: Select and view a super slow motion section of the video. If you want to turn off

the super slow motion effect, tap

. When you tap and hold a section, you can save it as

a separate file or share it.

•

: Crop out a desired section. Drag the start bracket and the end bracket to the desired

points to select the section to keep.

Start bracket

•

: Change the background music.

End bracket

94

Apps and features

Sharing super slow motion clips

Select a super slow motion video and drag upwards on the video preview screen.

1

Short clips with different effects will appear.

Select a clip you want and tap

2

Select a file format and a sharing method.

3

•

Some social network services and messenger apps may not support the sharing
feature.

•

This feature is only available for unedited original videos recorded in super slow
motion.

SHARE

.

95

Apps and features

LIVE FOCUS

LIVE FOCUS

The triple camera allows you to take shallow focus photos where the background is blurred
and the subject stands out clearly.

Taking portraits that stand out using the Live focus feature

Adjust the background blur level on the preview screen and take a photo that highlights the
subject.

•

Use this feature in a place that has sufficient light.

•

The background blur may not be applied properly in the following conditions:

–

The device or the subject is moving.

–

The subject is thin or transparent.

–

The subject has a similar colour or pattern to the background.

–

The subject or background is plain.

On the shooting modes list, tap

1

Drag the background blur adjustment bar to the left or right to adjust the blur level.

2
3

When

Live focus ready.

appears on the preview screen, tap to take a photo.

LIVE FOCUS

.

Background blur adjustment bar

96

Apps and features

Editing the background of the Live Focus photos

You can also edit the background blur level of a photo taken with the Live focus feature.
When the background lighting appears in blurred points, you can change the shape of the
background blur. Select a shape, such as a heart, star, or flower, to decorate the photo and
make it look different.

Select a photo taken with the Live focus feature and tap

1

To adjust the background blur level, drag the background blur adjustment bar to the left

2

or right.

To change the background blur shape, drag the effect list to the left or right and select
an effect you want. The effect list will appear only when the photo has blur shape in the
background.

ADJUST BACKGROUND BLUR

.

Tap to save the photo.

3

Adjust the
background blur
level.

Change the
background blur
shape.

97

Apps and features

AR EMOJI

Create a My Emoji that look just like you. You can now send stickers made with My Emoji to
liven up any conversation.

You can take photos and record videos using AR Emojis, such as My Emoji or Live stickers,
which mimic your expressions.

Creating My Emoji

Make a My Emoji that looks like you. My Emoji stickers with various expressions will be
automatically generated.

On the shooting modes list, tap

1

Align your face on the screen and tap to take a photo.

2

Select My Emoji’s gender and tap

3

Decorate My Emoji.

4

To edit details, such as the eye colour or face shape, tap

AR EMOJI

NEXT

.

→

Create My Emoji

.

.

98

Apps and features

AR EMOJI

Tap

SAVE

5

.

When a pop-up window appears, tick

Create My

Emoji.

Save My Emoji stickers in Gallery

and tap OK.

Edit detailed
settings.

You can use the

AR EMOJI

feature in both the front and rear cameras. If you are using
the rear camera, it will automatically switch to the front camera. To switch between
cameras, swipe upwards or downwards, or tap

Deleting My Emoji

Tap and hold the My Emoji that you want to delete and tap

Edit basic
settings.

.

.

99

Apps and features

Characters that follow you

Taking fun photos with AR Emoji

Create a fun photo or video using an AR Emoji that mimics your expressions.

On the shooting modes list, tap

1

Select an AR Emoji you want.

2

and various stickers

(glasses, hats, etc.)

My Emoji – emojis that

look like you

Tap to take a photo or tap to record a video.

3

You can check out photos and videos that you have recorded in

AR EMOJI

.

Stickers that follow your
face

Gallery

and share them.

Applying stickers randomly

You can apply stickers randomly, instead of selecting one from the stickers list.

Tap

Random

repeatedly until the sticker you want appears.

100