Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
4
Basics
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
–
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
–
You can set the touchscreen to turn off automatically when you are not using it.
Launch the
of time you want the device to wait before turning off the touchscreen.
–
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the
Adaptive brightness
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the
About phone
tap
•
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the
information
Settings
→
.
app, tap
switch to activate it.
Status
Display
.
Settings
→
Screen timeout
Settings
app and tap
app, tap
, and then select the length
Display
About phone
, and then tap the
Settings
→
Regulatory
app and
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
5
Basics
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
6
Basics
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
7
Basics
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using the device.
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device overheats and reaches a certain temperature, a warning massage will appear
to prevent device failure, skin irritations and damages, and battery leakage. To lower the
device’s temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.
•
If the second message appears due to a further increase of the device’s temperature, the
device will turn off. Do not use the device until the device’s temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.
8
Basics
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Do not use a cable whose covering is peeled off or damaged, and do not use any charger
or battery that is damaged or malfunctioning.
9
Basics
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
10
Basics
Inner front camera (Dual)
Device layout
Unfolded
Speaker
SIM card tray
Main screen
Home button
(soft button)
Microphone
Proximity/Light sensor
Volume key
Side key (Power/Bixby)
Fingerprint recognition
sensor
Speaker
•
Fold the device before putting it in a bag or storing it. Be sure to not store the
Multipurpose jack
(USB Type-C)
Microphone
device unfolded as there is a chance that another object could scratch or puncture
the screen.
•
Do not press the screen with a hard or sharp object, such as a pen or your
fingernail. Doing so could result in scratching or puncturing the screen.
•
Do not attach any adhesive accessories, such as protectors.
You may notice a crease at the centre of the Main screen. This is a normal
characteristic of the device.
11
Basics
Proximity/Light sensor
Folded
Speaker
Home button (soft button)
Cover camera
Front screen
Rear camera (Triple)
GPS antenna
Light sensor
Flash
MST antenna /
Wireless charging coil
Main antenna
NFC antenna
12
Basics
•
Your device contains magnets, which may affect medical devices, such as
pacemakers or implantable cardioverter defibrillators. If you are using any of these
medical devices, keep your device a safe distance from them and consult with your
physician before you use the device. The location of the magnets is marked by the
colour grey in the device image.
•
Keep a safe distance between your device and objects that are affected by
magnets. Objects such as credit cards, passbooks, access cards, boarding passes, or
parking passes may be damaged or disabled by the magnets in the device.
•
Do not fold the device toward the backside. The device will be damaged.
•
When folding the device, do not place any objects, such as cards, coins, or keys, on
the Main screen. The screen may be damaged.
•
This device is not water or dust resistant. Do not allow any liquids or small particles
to enter the device.
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
13
Basics
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Some USB Type-C earphones may not be compatible with your device and some
features may not work properly.
•
Do not cover the proximity/light sensor area with screen accessories, such
as a screen protector, stickers, or a cover. Doing so may cause the sensor to
malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
14
Basics
Hard keys
KeyFunction
Volume key
Side key (Power/Bixby)
•
Volume key
Side key
Side key +
Volume Down key
Press to adjust the device volume.
•
When the device is off, press and hold to turn it on.
•
Press to turn on or lock the screen.
•
Press and hold to start a conversation with Bixby. Refer to Using
Bixby for more information.
•
Press twice or press and hold to launch the app or feature you set.
•
Press simultaneously to capture a screenshot.
•
Press and hold simultaneously to turn off the device.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.
Launch the
want.
Settings
app, tap
Advanced features
→
Side key
, and then select an option you
15
Basics
Soft buttons
Recents button
Back button
Home button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
16
Basics
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage
to your device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Connect the USB cable to the USB power adaptor.
1
Plug the USB cable into the device’s multipurpose jack.
2
17
Basics
Plug the USB power adaptor into an electric socket.
3
After fully charging, disconnect the charger from the device. Then, unplug the charger
4
from the electric socket.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Side key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
18
Basics
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging. If this occurs during wireless charging, disconnect the device
from the charger to let it cool down, then charge the device again later.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
If the fast charging feature is not activated, launch the
Battery
→ →
•
•
•
Settings
While charging, you cannot activate or deactivate this feature.
You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
, and then tap the
Fast cable charging
Settings
app, tap
switch to activate it.
Device care
→
19
Basics
Wireless charging
The device has a built-in wireless charging coil. You can charge the battery using a wireless
charger (sold separately).
Fast wireless charging
You can charge your device faster using the fast wireless charging feature. To use this feature,
you must use a charger and components that support the fast wireless charging feature.
If the fast wireless charging feature is not activated, launch the
→
Battery
→ →
•
The on/off option will be added in your device’s settings menu when you first place
it on the charger.
•
While charging, you cannot activate or deactivate this feature.
•
A fan inside the charger may produce noise during fast wireless charging.
Settings
, and then tap the
Fast wireless charging
Settings
switch to activate it.
app, tap
Device care
Charging the battery
Place the centre of the device’s back on the centre of the wireless charger.
1
Fold the device before charging the battery.
The estimated charging time will appear on the notification panel. The actual charging
time may vary depending on the charging conditions.
20
Basics
After fully charging, disconnect the device from the wireless charger.
2
Precautions for wireless charging
•
Do not place the device on the wireless charger with a credit card or radiofrequency identification (RFID) card (such as a transportation card or a key card)
placed between the back of the device and the device cover.
•
Do not place the device on the wireless charger when conductive materials, such
as metal objects and magnets, are placed between the device and the wireless
charger.
The device may not charge properly or may overheat, or the device and the cards
may be damaged.
•
If you use the wireless charger in areas with weak network signals, you may lose
network reception.
•
Use Samsung-approved wireless chargers. If you use other wireless chargers, the
battery may not charge properly.
Wireless PowerShare
You can charge another device with your device’s battery. You can still charge another device
even while charging your device. Depending on the type of accessories or cover being used,
the Wireless PowerShare feature may not work properly. It is recommended to remove any
accessories and cover being used before using this feature.
Do not use earphones while sharing power. Doing so may affect nearby devices.
Open the notification panel and tap (
1
Wireless PowerShare
) to activate it.
21
Basics
Place the other device on the centre of your device, with their backs facing.
2
Fold the device before charging the battery.
•
When charging starts, a notification sound or vibration will occur.
•
Your device includes magnets. The location of the wireless charging coil may differ
depending on the device. Adjust the position of the devices correctly as shown in
the image below to ensure that their connection is good. Otherwise, the device
may slide due to the magnetic force.
•
Some features are not available while sharing power.
SmartphoneGalaxy WatchGalaxy Buds
When you are finished charging, disconnect the other device from your device.
3
•
Only devices that support the wireless charging feature can be charged using
this feature. Some devices may not be charged. To see devices that support the
Wireless PowerShare feature, visit www.samsung.com.
•
To charge properly, do not move or use either device while charging.
•
The power charged to the other device may be less than the amount shared to it
by your device.
•
If you charge the other device while charging your device, the charging speed may
decrease or the device may not charge properly depending on the charger type.
•
The charging speed or efficiency may vary depending on the device’s condition or
the surrounding environment.
•
If the remaining battery power drops below a certain level, power sharing will stop.
22
Basics
eSIM and nano-SIM card
Your device includes an eSIM which functions as a SIM card. You can use the mobile network
after activating the eSIM or installing a nano-SIM card.
You can both activate the eSIM and install a nano-SIM card so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.
•
eSIM may not be available depending on the region, service provider, or model.
•
Some services that require a network connection may not be available depending
on the service provider.
Activating an eSIM (dual SIM models)
Launch the
When a mobile plan is found, follow the on-screen instructions to activate the eSIM.
If you have a QR code provided by your service provider, launch the
Connections
scan the QR code.
Settings
→
This feature may not be available depending on the region or service provider.
app and tap
SIM card manager
Connections
→
→
Add mobile plan
SIM card manager
Settings
→
Add using QR code
→
Add mobile plan
app, tap
, and then
.
23
Basics
Installing the SIM or USIM card (nano-SIM card)
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
1
23
54
24
Basics
Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
Pull out the SIM card tray gently from the SIM card tray slot.
2
Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing
3
downwards.
Gently press the SIM or USIM card into the SIM card tray to secure it.
4
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
Insert the SIM card tray back into the SIM card tray slot.
5
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the SIM or USIM card
Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
1
Pull out the SIM card tray gently from the SIM card tray slot.
2
Remove the SIM or USIM card.
3
Insert the SIM card tray back into the SIM card tray slot.
4
25
Basics
Using the eSIM and nano-SIM card (dual SIM models)
If you activate the eSIM and install a nano-SIM card, you can have two phone numbers or
service providers for a single device.
This feature may not be available depending on the region or service provider.
Activating SIM or USIM cards
Launch the
card and tap the switch to activate it.
Settings
app and tap
Connections
→
SIM card manager
. Select a SIM or USIM
Customising the eSIM and nano-SIM card
Launch the
USIM card to access the following options:
•
Icon
•
Name
•
Network mode
Settings
: Change the icon of the SIM or USIM card.
: Change the display name of the SIM or USIM card.
app, tap
: Select a network type to use with the SIM or USIM card.
Connections
→
SIM card manager
, and then select a SIM or
Setting preferred eSIM or nano-SIM card
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
Launch the
preferences for your cards in
Settings
app, tap
Connections
Preferred SIM card
→
SIM card manager
, and then set the feature
.
26
Basics
Accessories
Galaxy Buds
Galaxy Buds are wireless earbuds which you can use instead of earphones.
You can listen to music or answer incoming calls conveniently after connecting the earbuds
to your device even while doing other activities, such as working out.
For more information about how to use the Galaxy Buds, launch the
→
app on your device and tap
User manual
.
Galaxy Wearable
Connecting the Galaxy Buds
Check the direction of each earbud and correctly insert them into their corresponding
1
slots in the charging case.
The earbuds will start charging.
If the earbud battery indicator light does not flash, connect the charging case to the
charger and charge them for more than 10 minutes.
Close the charging case.
2
Open the charging case.
3
The earbuds will enter Bluetooth pairing mode automatically and a pop-up window will
appear on your device.
•
If the pop-up window does not appear or if your device cannot find the earbuds,
tap and hold both earbuds’ touchpads while wearing them to enter Bluetooth
pairing mode manually. When Bluetooth pairing mode is entered, you will hear a
sound. However, you cannot use this method when you are playing music after
setting the volume adjustment as a preset tap-and-hold feature.
•
When the charging case battery indicator light flashes in red, take out the earbuds
from the charging case and insert them into the case again.
27
Basics
On your device, tap
4
instructions to complete the connection.
Once the earbuds are connected to your device, they will automatically attempt to
connect to it whenever you open the charging case while the earbuds are inside it.
Charging case
Earbud battery
indicator light
Earbuds
Connect
on the pop-up window and follow the on-screen
•
If the earbuds do not connect to the device within 3 minutes, Bluetooth pairing
mode will be deactivated. Close the charging case again and open it. The earbuds
will enter Bluetooth pairing mode.
•
If you want to connect to another mobile device after a connection has been
established with your device, turn off the Bluetooth feature of your device first so
that the earbuds do not connect with it.
28
Basics
Using the Galaxy Buds
You can control music playback, answer or reject calls, and start talking to Bixby using the
touchpad.
Touchpad
•
To avoid hurting your ears, do not apply excessive pressure to the touchpad with
your fingertips.
•
To avoid damaging the touchpad, do not tap it with anything sharp.
29
Basics
Single tap
•
Play or pause track.
Double tap
•
Play next track.
•
Answer or end a call.
•
Place the current call on hold and answer the
second call.
•
Switch between the current call and the held call.
Triple tap
•
Play previous track.
–
If you triple-tap three seconds after a track
begins playing, it will start the track from
beginning. Triple-tap the touchpad within
three seconds of when a track begins playing
to play the previous track.
Tap and hold
•
Activate a preset feature.
•
Decline call.
•
Turn the microphone on or off during a call.
–
This will not display anything on your device.
•
Retrieve a held call after ending a current call.
30
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