Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
4
Basics
•
Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
–
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
–
You can set the touchscreen to turn off automatically when you are not using it.
Launch the
of time you want the device to wait before turning off the touchscreen.
–
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the
Adaptive brightness
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC).
If your device is approved by the FCC, you can view the FCC ID of the device. To view the
FCC ID, launch the
have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its
territories and may only be brought to the U.S. for the owner’s personal use.
•
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the
information
Settings
.
app, tap
switch to activate it.
Settings
Display
app and tap
Settings
→
Screen timeout
Settings
About phone
app and tap
app, tap
, and then select the length
Display
→
Status
About phone
, and then tap the
. If your device does not
→
Regulatory
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
5
Basics
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charging speed may decrease or the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
6
Basics
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
7
Basics
Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using the device.
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device overheats and reaches a certain temperature, a warning message will appear
to prevent device failure, skin irritations and damages, and battery leakage. To lower the
device’s temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.
•
If the second message appears due to a further increase of the device’s temperature, the
device will turn off. Do not use the device until the device’s temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Do not use a cable whose covering is peeled off or damaged, and do not use any charger
or battery that is damaged or malfunctioning.
8
Basics
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
•
The supplied earphones (USB Type-C) which support digital output are designed
only for this device. They may not be compatible with other devices that use
different audio output method.
9
Basics
Speaker
(USB Type-C)
Microphone
Device layout
►
Galaxy Z Flip 5G:
Unfolded
Front camera
Proximity/Light sensor
Volume key
SIM card tray
Side key (Power/Bixby/
Fingerprint recognition
sensor)
Main screen
Earphone jack /
Multipurpose jack
10
Basics
Microphone
Flash
Folded
GPS antenna
Rear camera (Dual)
Cover screen
NFC antenna /
MST antenna /
Wireless charging coil
Main antenna
Speaker
11
Basics
Speaker
Microphone
►
Galaxy Z Flip:
Unfolded
Front camera
Proximity/Light sensor
SIM card tray
Volume key
Side key (Power/Bixby/
Fingerprint recognition
sensor)
Main screen
Earphone jack /
Multipurpose jack
(USB Type-C)
12
Basics
Speaker
Microphone
Rear camera (Dual)
Folded
Flash
GPS antenna
NFC antenna /
MST antenna /
Wireless charging coil
Cover screen
Main antenna
13
Basics
•
Fold the device before putting it in a bag or storing it. Be sure to not store the
device unfolded as there is a chance that another object could damage the device,
such as by scratching or puncturing the screen.
•
Do not press the screen or the front camera lens with a hard or sharp object, such
as a pen or your fingernail. Doing so may result in damage to the device, such as
scratches or punctures on the screen.
•
Do not unfold the device by pushing the screen apart with your finger. Doing so
may result in damage to the device, such as scratches or punctures on the screen.
•
We recommend to keep the attached film to protect your screen. Do not attach
any other adhesives such as films or stickers to the screen. The device may be
damaged.
•
Be careful as the screen coating may peel off, resulting in damage to the device,
when performing repetitive touch actions, such as swiping on the screen.
•
Your device contains magnets, which may affect medical devices, such as
pacemakers or implantable cardioverter defibrillators. If you are using any of these
medical devices, keep your device a safe distance from them and consult with your
physician before you use the device. The location of the magnets is marked by the
colour grey in the device image.
•
Keep a safe distance between your device and objects that are affected by
magnets. Objects such as credit cards, passbooks, access cards, boarding passes, or
parking passes may be damaged or disabled by the magnets in the device.
•
Do not fold the device toward the backside. The device will be damaged.
14
Basics
•
Be careful not to place any objects, such as cards, coins, or keys, on the Main screen
when folding the device. The screen may be damaged.
•
This device is not water or dust resistant. Do not allow any liquids or small particles,
such as water, coffee, or sand, to enter the device. Doing so may result in damage
to the device, such as scratches or punctures on the screen.
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
•
If dust or foreign materials enter the microphone, speaker, or receiver, the device’s
sound may become quiet or certain features may not work. If you attempt to
remove the dust or foreign materials with a sharp object, the device may be
damaged and its appearance may be affected.
•
You may notice a crease at the centre of the Main screen. This is a normal
characteristic of the device.
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
If the device is covered with your hands while it is folded, radio waves may be
interfered with, resulting in Bluetooth, Wi-Fi, and other networks not having
smooth connections.
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such
as a screen protector, stickers, or a cover. Doing so may cause the sensor to
malfunction.
•
The light may flicker at the top of the device during calls due to proximity sensor
operation.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
15
Basics
Unfolded
Folded
Hard keys
Volume Up key
Volume Down key
Side key
KeyFunction
Volume key
•
Press to adjust the device volume.
•
When the device is off, press and hold to turn it on.
•
When the device is unfolded, press to turn on or lock the screen.
When the device is folded, press to turn the Cover screen on or off.
Side key
•
Press and hold to start a conversation with Bixby. Refer to Using
Bixby for more information.
Side key
Volume Up key
Volume Down key
•
Press twice or press and hold to launch the app or feature you set.
•
Side key +
Volume Down key
Press simultaneously to capture a screenshot.
•
Press and hold simultaneously to turn off the device.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.
Launch the
want.
Settings
app, tap
Advanced features
→
Side key
, and then select an option you
16
Basics
Home button
Recents button
Soft buttons
Back button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
Folding the device to the desired angle
You can use the device folded at the angle you want. When the device is folded within a
certain range, you can set the device upright without using a tripod.
When you fold the device, the layout of some apps will automatically change. For example,
when using the
easier control. Refer to Using camera with the device folded for more information.
•
•
Camera
If the device goes beyond a certain range, the device will become either fully
unfolded or folded.
Changing the screen layout is only available in some apps.
app, the shooting options at the top of the screen will go down for
17
Basics
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage
to your device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Connect the USB cable to the USB power adaptor.
1
Plug the USB cable into the device’s multipurpose jack.
2
Plug the USB power adaptor into an electric socket.
3
After fully charging, disconnect the charger from the device. Then, unplug the charger
4
from the electric socket.
18
Basics
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Side key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging. If this occurs during wireless charging, disconnect the device
from the charger to let it cool down, then charge the device again later.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
19
Basics
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
If the fast charging feature is not activated, launch the
Battery
→
Charging
•
While charging, you cannot activate or deactivate this feature.
•
You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
•
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
, and then tap the
Fast charging
Settings
switch to activate it.
app, tap
Device care
→
Wireless charging
The device has a built-in wireless charging coil. You can charge the battery using a wireless
charger (sold separately).
Fast wireless charging
You can charge your device faster using the fast wireless charging feature. A fan inside the
charger may produce noise during fast wireless charging.
Launch the
You can turn off or on the fast wireless charging feature by tapping the
you use the
turn off automatically at the preset time. When the fast wireless charging feature turns off, the
charger’s fan noise and the indicator light will be reduced.
Settings
Turn off as scheduled
•
To use this feature, you must use a charger and components that support the fast
wireless charging feature.
•
While charging, you cannot activate or deactivate this feature.
app, tap
Device care
option, you can set the fast wireless charging feature to
→
Battery
→
Charging
→
Fast wireless charging
On
or
Off
switch. If
.
20
Basics
Charging the battery
Place the centre of the device’s back on the centre of the wireless charger.
1
Fold the device before charging the battery.
The estimated charging time will appear on the notification panel. The actual charging
time may vary depending on the charging conditions.
Adjust the devices into the correct position as shown in the image below to ensure
that their connection is good. Otherwise, the device may not charge properly or may
overheat.
Wireless charging coil
After fully charging, disconnect the device from the wireless charger.
2
Precautions for wireless charging
•
Do not place the device on the wireless charger with a credit card or
radio-frequency identification (RFID) card (such as a transportation card or a key
card) placed between the back of the device and the device cover.
•
Do not place the device on the wireless charger when conductive materials, such
as metal objects and magnets, are placed between the device and the wireless
charger.
The device may not charge properly or may overheat, or the device and the cards
may be damaged.
21
Basics
•
If you use the wireless charger in areas with weak network signals, you may lose
network reception.
•
Use Samsung-approved wireless chargers. If you use other wireless chargers, the
battery may not charge properly.
•
If you use a wireless charge stand, your device may not be securely mounted or
may not charge properly. It is recommended to use a wireless charge pad.
Wireless PowerShare
You can charge another device with your device’s battery. You can still charge another device
even while charging your device. Depending on the type of accessories or cover being used,
the Wireless PowerShare feature may not work properly. It is recommended to remove any
accessories and cover being used before using this feature.
Do not use earphones while sharing power. Doing so may affect nearby devices.
Open the notification panel, swipe downwards, and then tap (
1
to activate it.
Fold the device.
2
Place the other device on the centre of your device, with their backs facing.
3
•
When charging starts, a notification sound or vibration will occur.
•
Your device includes magnets. The location of the wireless charging coil may differ
depending on the device. Adjust the position of the devices correctly as shown in
the image below to ensure that their connection is good. Otherwise, the device
may slide due to the magnetic force.
•
Some features are not available while sharing power.
Wireless PowerShare
)
SmartphoneGalaxy WatchGalaxy Buds
22
Basics
When you are finished charging, disconnect the other device from your device.
4
•
Only devices that support the wireless charging feature can be charged using
this feature. Some devices may not be charged. To see devices that support the
Wireless PowerShare feature, visit www.samsung.com.
•
To charge properly, do not move or use either device while charging.
•
The power charged to the other device may be less than the amount shared to it
by your device.
•
If you charge the other device while charging your device, the charging speed may
decrease or the device may not charge properly depending on the charger type.
•
The charging speed or efficiency may vary depending on the device’s condition or
the surrounding environment.
Setting the limit for power sharing
You can set the device to stop power sharing when the remaining battery power drops below
a certain level.
Launch the
, and then set the limit.
limit
Settings
app, tap
Device care
→
Battery
→
Wireless PowerShare
→
Battery
Nano-SIM card and eSIM
Insert the SIM or USIM card provided by the mobile telephone service provider.
To have two phone numbers or service providers for a single device, activate the eSIM.
Differing from a physical nano-SIM, an eSIM is an embedded digital SIM. Using both the
nano-SIM card and the eSIM may result in slower data transfer speeds in some areas.
•
eSIM may not be available depending on the region, service provider, model, or
device’s software.
•
Some services that require a network connection may not be available depending
on the service provider.
23
Basics
213
Installing the SIM or USIM card
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
4
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
Pull out the tray gently from the tray slot.
2
Place the SIM or USIM card on the tray with the gold-coloured contacts facing
3
downwards.
Gently press the SIM or USIM card into the tray to secure it.
4
5
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
Insert the tray back into the tray slot.
5
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
24
Basics
Activating an eSIM
Launch the
When a mobile plan is found, follow the on-screen instructions to activate the eSIM.
If you have a QR code provided by your service provider, launch the
Connections
scan the QR code.
Settings
→
This feature may not be available depending on the region or service provider.
app and tap
SIM card manager
Connections
→
→
Add mobile plan
SIM card manager
Settings
→
Add using QR code
→
Add mobile plan
app, tap
, and then
Using the eSIM and nano-SIM card (dual SIM models)
If you install a nano-SIM card and activate the eSIM, you can have two phone numbers or
service providers for a single device.
This feature may not be available depending on the region or service provider.
.
Activating SIM or USIM cards
Launch the
card and tap the switch to activate it.
Settings
app and tap
Connections
→
SIM card manager
. Select a SIM or USIM
Customising the eSIM and nano-SIM card
Launch the
or nano-SIM card to access the following options:
•
Icon
•
Name
•
Network mode
Settings
: Change the icon of the eSIM or nano-SIM card.
: Change the display name of the eSIM or nano-SIM card.
app, tap
: Select a network type to use with the eSIM or nano-SIM card.
Connections
→
SIM card manager
, and then select the eSIM
Setting preferred eSIM or nano-SIM card
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
Launch the
preferences for your cards in
Settings
app, tap
Connections
Preferred SIM card
→
SIM card manager
25
, and then set the feature
.
Basics
Turning the device on and off
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Turning the device on
Press and hold the Side key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
Turning the device off
To turn off the device, press and hold the Side key and the Volume Down key
1
simultaneously. Alternatively, open the notification panel and tap
.
Tap
2
Power off
To restart the device, tap
You can set the device to turn off when you press and hold the Side key. Launch the
Settings
under
.
app, tap
Press and hold
Volume Down key
Side key
Restart
Advanced features
.
.
→
Side key
, and then tap
Power off menu
26
Basics
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.
To activate emergency mode, press and hold the Side key and the Volume Down key
simultaneously, and then tap
→
and tap
To deactivate emergency mode, tap
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Emergency mode
Emergency mode
.
→
Turn off Emergency mode
. Alternatively, open the notification panel
.
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
Press and hold the Side key for a few seconds to turn on the device.
1
Select your preferred device language and select .
2
Follow the on-screen instructions to complete the setup.
3
The Home screen will appear.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
27
Basics
Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, launch the
app and tap
services
. Alternatively, visit account.samsung.com.
Accounts and backup
→
Accounts
→
Samsung account
→
Apps and
Creating a Samsung account
If you do not have a Samsung account, you should create one.
Launch the
1
Samsung account
Alternatively, launch the
Tap
2
3
Create account
Follow the on-screen instructions to complete creating your account.
Settings
.
app and tap
Settings
.
Accounts and backup
app and tap .
→
Accounts
→
Add account
Signing in to your Samsung account
Settings
→
If you already have a Samsung account, sign in to your Samsung account. You can also sign in
using your Google account.
Launch the
1
Samsung account
Alternatively, launch the
Enter your Samsung account ID and password and tap
2
If you want to sign in using your Google account, tap
Follow the on-screen instructions to complete signing in to your Samsung account.
3
Settings
.
app and tap
Settings
Accounts and backup
app and tap .
Sign in
Continue with Google
→
Accounts
→
Add account
.
.
→
28
Basics
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap
Samsung account sign-in screen. You can find your ID or reset your password after you enter
the required information.
Find ID
or
Reset password
on the
Removing your Samsung account
When you remove your Samsung account from the device, your data, such as contacts or
events, will also be removed.
Launch the
1
Tap
2
Tap
3
Samsung account
Sign out
Settings
, enter your Samsung account password, and then tap OK.
app and tap
→
Personal info
Accounts and backup
→ →
Sign out
→
Accounts
.
.
Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new device.
Launch the
Transferring data using a USB connector (USB Type-C)
You can connect your previous device to your device with the USB connector (USB Type-C)
and a USB cable to easily and quickly transfer data.
Plug the USB connector (USB Type-C) into the multipurpose jack of your device.
1
Settings
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
app and tap
Accounts and backup
→
Smart Switch
.
29
Basics
Connect your device and the previous device using the previous device’s USB cable.
2
Your devicePrevious device
USB Connector
(USB Type-C)
The previous device's
USB cable
When the app selection pop-up window appears, tap
3
In the previous device, tap
4
If you do not have the app, download it from
Your device will recognise the previous device and a list of data you can transfer will
appear.
Select an item to bring and tap
5
Follow the on-screen instructions to transfer data from the previous device.
6
After the data is done transferring, you can view a list of the transferred data on your
device.
Do not disconnect the USB cable or USB connector (USB Type-C) from the device
when you are transferring files. Doing so may cause data loss or device damage.
•
A USB connector may not be supplied depending on the region or model.
Allow
.
Transfer
Galaxy Store
.
Smart Switch
or
Play Store
→
Receive data
.
.
•
Certain USB connectors may not be compatible with the device you want to
connect to depending on the operating conditions and device specifications.
•
Transferring data increases the battery power consumption of your device. Ensure
that your device is sufficiently charged before transferring data. If the battery
power is low, data transfer may be interrupted.
30
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