Samsung DW-UG720T User Manual

Dishwasher

user manual

DW-UG97 Series

DW-UG92 Series

DW-UG72 Series

DW-UG62 Series

This manual is made with 100% recycled paper.

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Thank you for purchasing this Samsung

product. To receive a more complete

service, please register your product at

www.samsung.com/register

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Features of your new
samsung dishwasher

Your new dishwasher will change the way you feel about washing kitchenware.
From its specialised features to its energy e ciency, your new Samsung
dishwasher ensures that washing your kitchenware is as easy and enjoyable as
possible.

1. A Sleek Digital Touch Panel (DW-UG97)

Your new Samsung dishwasher comes with a sleek control panel that incorporates digital touch
sensors for greater ease-of-use.

2. 3-Tier Filtration System

Your new Samsung dishwasher’s 3-tier fi ltration system fi lters every last bit of food from your
dishes, cups, cooking utensils and cutlery. The advanced fi ltration system thoroughly fi lters out
and collects all food remains so that you can rest assured knowing that your dishes will come out
spotless.

Samsung dishwashers have the most powerful fi ltration systems in their class.

3. Condensing Drying Technology (DW-UG72, DW-UG62)

Your new Samsung dishwasher utilizes the latent thermal energy from the fi nal rinse cycle to drying
the load. This not only saves energy, but also prevents steam from escaping the dishwasher and
injuring you and your loved ones.

4. SDP Drying Technology (DW-UG97, DW-UG92)

Your new Samsung dishwasher utilizes Super Desiccant Polymer (SDP) technology to dry your
dishes following the last rinse cycle. This not only saves energy, but also prevents steam from
escaping the dishwasher and injuring you and your loved ones.

This user manual contains important information concerning the use and care of your new Samsung
dishwasher. Refer to the manual for detailed instructions on using the control panel and for tips on how to
get the best out of the latest features and technologies of your new dishwasher. The “Programme Chart”
section contains a summarised table of the available programmes, and the “Troubleshooting” section
contains information on solving common problems.

2_ Features of your new Samsung dishwasher

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Safety instructions

Congratulations on your new Samsung dishwasher. This manual contains important
information on the installation, use and care of your appliance. Please take time
to read this manual to take full advantage of your dishwasher’s many benefi ts and
features.

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS

Please read this manual thoroughly to ensure that you know how to safely and e ciently operate the
extensive features and functions of your new appliance and retain it at a safe place near the appliance for
your future reference. Use this appliance only for its intended purpose as described in this user manual.

Warning and important safety instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating your dishwasher.

Because the following operating instructions cover various models, the characteristics of your dishwasher
may di er slightly from those described in this manual and not all warning signs may be applicable. If you
have any questions or concerns, contact your nearest service center or fi nd help and information online at
www.samsung.com.

IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

Important safety symbols

Hazards or unsafe practices that may result in severe personal injury and/or property damage.

WARNING

Hazards or unsafe practices that may result in personal injury and/or property damage.

CAUTION

To reduce the risk of fi re, explosion, electric shock, or personal injury when using your

CAUTION

dishwasher, follow these basic safety precautions:

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions explicitly.

Unplug the power plug from the wall socket.

Make sure the appliance is grounded to prevent electric shock.

Call the service centre for help.

Note

These warning symbols are here to prevent injury to you and others.
Please follow them explicitly.

Keep these instructions in a safe place and ensure that new users are familiar with the content. Pass them
on to any future owner.

Safety instructions _3

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Safety instructions

Important safety precautions

This appliance conforms to current safety requirements. Inappropriate use can, however, lead to
personal injury and damage to property.
To avoid the risk of accidents and damage to the appliance, please read these instructions carefully
before using it for the fi rst time. They contain important information on its safety, use and maintenance.

As with any equipment using electricity and moving parts, potential hazards exist. To safely operate
this appliance, become familiar with its operation and exercise care when using it.

CAUTION

Do not let children (or pets) play on or in your dishwasher. The dishwasher door does not open easily
from the inside, and children may be seriously injured if trapped inside.

WARNING

Children should be supervised to ensure that they do not play with the appliance.

WARNING

If the plug (power supply cord) is damaged, it must be replaced by the manufacturer or its service
agent or a similarly qualifi ed person in order to avoid a hazard.

CAUTION

This appliance must be positioned to be accessible to the power plug after installation, the water
supply tabs and the drain pipes.

4_ Safety instructions

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INSTRUCTIONS WHEN USING YOUR DISHWASHER

This dishwasher is not designed for commercial use. It is intended for use in domestic households and
in similar working and residential environments such as:

• Shops

• O ces and showrooms

and by residents in establishments such as:

• Hostels and guest houses.

It must only be used as a domestic appliance as specifi ed in these user manual, for cleaning domestic
crockery and cutlery.
Any other usage is not supported by the manufacturer and could be dangerous.

The manufacturer cannot be held liable for damage resulting from incorrect or improper use or
operation.

Do not use solvents in the dishwasher. Danger of explosion.

WARNING

Do not inhale or ingest dishwasher detergent. Dishwasher detergents contain irritant or corrosive
ingredients which can cause burning in the nose, mouth and throat if swallowed, or inhibit breathing.

WARNING

Consult a doctor immediately if detergent has been swallowed or inhaled.

Avoid leaving the door open unnecessarily, as you could trip over it.

CAUTION

Do not sit or lean on the opened door. This could cause the dishwasher to tip and be damaged, and
you could get injured.

CAUTION

Only use detergent and rinse aid formulated for domestic dishwashers. Do not use washing‐up liquid.

Do not use the strong acid cleaning agent.

CAUTION

Do not fi ll the rinse aid reservoir with powder or liquid detergent. This will cause serious damage to the
reservoir.

Inadvertently fi lling the salt reservoir with powder or liquid dishwasher detergent will damage the water
softener. Make sure you have picked up the correct packet of dishwasher salt before fi lling the salt

CAUTION

reservoir.

Please only use special coarse grained dishwasher salt for reactivation, as other salts may contain
insoluble additives which can impair the functioning of the softener.

In an appliance with a cutlery basket (depending on model), cutlery is cleaned and dried more if placed
in e ciently the basket with the handles downwards. However, to avoid the risk of injury, place knives

CAUTION

and forks etc. with the handles upwards.

Plastic items which cannot withstand being washed in hot water, such as disposable plastic
containers, or plastic cutlery and crockery should not be cleaned in the dishwasher.
The high temperatures in the dishwasher may cause them to melt or lose shape.

On models with Delay Start function, make sure that the dispenser is dry before adding detergent.
Wipe dry if necessary. Detergent will clog if poured into a damp dispenser and may not be thoroughly
dispersed.

Knives and other utensils with sharp points must be loaded in the basket with their points down or
placed in a horizontal position.

WARNING

INSTRUCTIONS FOR PROTECTING YOUR CHILDREN

This appliance is not a toy! To avoid the risk of injury, keep children well away and do not allow them to
play in or around the dishwasher or to use the controls. They will not understand the potential dangers

WARNING

posed by it. They should be supervised whenever you are working in the kitchen.
There is also a danger that children playing might shut themselves in the dishwasher.

Safety instructions _5

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Safety instructions

This appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been given

WARNING

supervision or instruction concerning use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.

Older children may only use the dishwasher when its operation has been clearly explained to them and
they are able to use it safely, recognising the dangers of misuse.

WARNING

KEEP CHILDREN AWAY FROM DETERGENTS! Dishwasher detergents contain irritant and corrosive
ingredients which can cause burning in the mouth, nose and throat if swallowed, or inhibit breathing.

WARNING

Keep children away from the dishwasher when the door is open.
There could still be detergent residues in the cabinet.
Consult a doctor immediately if your child has swallowed or inhaled detergent.

INSTRUCTIONS FOR INSTALLING YOUR DISHWASHER

Before setting up the appliance, check it for any externally visible damage. Under no circumstances
should you use a damaged appliance. A damaged appliance could be dangerous.

WARNING

The dishwasher must only be plugged into the electricity supply via a suitable switched socket.
The electrical socket must be easily accessible after the dishwasher is installed so that it can be

CAUTION

disconnected from the electricity supply at any time. (Refer to the “Checking the accessories” section
on page 11).

There must be no electrical sockets behind the dishwasher. Danger of overheating and fi re risk if the
dishwasher were to be pushed up against a plug.

WARNING

The dishwasher must not be installed under a hob. The high radiant temperatures which are
sometimes generated by a hob could damage the dishwasher. For the same reason it should not be

WARNING

installed next to open fi res or other appliances which give o heat, such as heaters etc.

Do not connect the dishwasher to the mains supply until it has been fully installed and any adjustment
has been made to the door springs.

Before connecting the appliance, check that the connection data on the data plate (voltage and
connected load) match the mains electricity supply. If in any doubt, consult a qualifi ed electrician.

CAUTION

The electrical safety of this appliance can only be guaranteed when continuity is complete between it
and an e ective grounding system. It is most important that this basic safety requirement is present
and regularly tested and where there is any doubt the electrical system in the house should be
checked by a qualifi ed electrician.
The manufacturer cannot be held liable for the consequences of an inadequate grounding system (e.g.
electric shock).

Do not connect the appliance to the mains electricity supply by a multi‐socket unit or an extension
lead. These do not guarantee the required safety of the appliance (e.g. danger of overheating).

CAUTION

This appliance may only be installed in mobile installations such as ships if a risk assessment of the
installation has been carried out by a suitably qualifi ed engineer.

The plastic housing of the water connection contains an electrical component. The housing must not
be submerged in water.

CAUTION

There are electrical wires in the hose of Aqua-Stop. Never cut the water inlet hose, even if it is too long.

Installation, maintenance and repairs may only be carried out by a suitably qualifi ed and competent
person in strict accordance with current national and local safety regulations. Repairs and other work
by unqualifi ed persons can be dangerous. The manufacturer cannot be held liable for unauthorised
work.

6_ Safety instructions

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The integrated waterproof system o ers protection from water damage, provided the following
conditions are met:

CAUTION

• The dishwasher is correctly installed and plumbed in.

• The dishwasher is properly maintained and parts are replaced where it can be seen that this is
necessary.

• The stopcock has been turned o when the appliance is not used for a longer period of time (e.g.
during holidays).

• The waterproof system will work even if the appliance is switched o . However, the appliance must
remain connected to the electricity supply.

A damaged appliance can be dangerous. If the dishwasher gets damaged, switch it o at the mains
and call your dealer or the service department.

WARNING

Unauthorised repairs could result in unforeseen dangers for the user, for which the manufacturer
cannot accept liability. Repairs should only be undertaken by an approved service technician.

Faulty components must only be replaced by original spare parts. Only when these parts are fi tted can
the safety of the appliance can be guaranteed.

Always disconnect the dishwasher from the electrical supply for maintenance work (switch o at the
wall socket and remove the plug).

If the connection cable is damaged it must be replaced with a special cable, available from the
manufacturer. For safety reasons, this must only be fi tted by the service department or an authorised

CAUTION

service technician.

In countries where there are areas which may be subject to infestation by cockroaches or other
vermin, pay particular attention to keeping the appliance and its surroundings in a clean condition at all

WARNING

times. Any damage which may be caused by cockroaches or other vermin will not be covered by the
guarantee.

In the event of a fault or for cleaning purposes, the appliance is only completely isolated from the
electiricity supply when:

CAUTION

• it is switched o at the wall socket and the plug is withdrawn, or

• it is switched o at the mains, or

• the mains fuse is disconnected, or

• the screw-out fuse is removed (in countries where this is applicable).

Do not make any alterations to the appliance, unless authorised to do so by the manufacturer.

Never open the casing/housing of the appliance.
Tempering with electrical connections or components and mechanical parts is highly dangerous and

CAUTION

can cause operational faults or electric shock.

While the appliance is under guarantee, repairs should only be undertaken by a service technician
authorised by the manufacturer. Otherwise the guarantee will be invalidated.

When installing the product, make sure there is space at the top, left, right and back of the product to
ensure proper ventilation.

CAUTION

If there is insu cient space between the product and the sink, it may damage the sink or allow mold to
grow.

Safety instructions _7

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Contents

SETTING UP YOUR DISHWASHER

9

9 Checking the parts and control panel

11 Meeting the installation requirements

BEFORE USING THE PRODUCT

FOR THE FIRST TIME

13

13 Using the sound on/o function

13 Using rinse aid

LOADING YOUR DISHWASHER

14

14 Dishwashing guidelines

14 Using the baskets

18 Using detergent

OPERATING YOUR DISHWASHER

20

20 Basic instructions

20 Using the programme selection buttons

21 Using the delay start function

21 Using the digital display

22 Using additional functions

TROUBLESHOOTING AND

INFORMATION CODES

26

26 Check these points if your dishwasher...

28 Information codes

PROGRAMME CHART

29

29 Programme chart

APPENDIX

30

30 Disposing the dishwasher and helping

the environment

30 Declaration of conformity

30 Specifi cations

FOR STANDARD TEST

31

CLEANING AND MAINTAINING

YOUR DISHWASHER

23

23 Cleaning the exterior

23 Cleaning the wash cabinet

23 Cleaning the fi lters

24 Cleaning the spray arms

25 Storing your dishwasher

8_ Contents

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Setting up your dishwasher

Be sure to have your technician follow these instructions closely to ensure the safe
and normal operation of your new dishwasher.

CHECKING THE PARTS AND CONTROL PANEL

When your dishwasher has been unpacked, make sure that you’ve received all the parts shown below.
If your dishwasher was damaged during shipping, or if you do not have all the parts, contact Samsung
Customer Service or your Samsung dealer.

Keep the packaging out of the reach of children to ensure their safety, after unpacking your
dishwasher.

WARNING

1

2

3

4

5

6

7

8

9

13

12

01 SETTING UP

11

10

1

Top spray arm (not shown)

Cutlery tray
(DW-UG97, DW-UG92, DW-UG72)

2

Cutlery basket (DW-UG62) (see page 19)

3

Upper basket

4

Upper spray arm

Intensive zone spray disk

5

(DW-SG97, DW-SG72 / DW-UG97, DW­UG92, DW-UG72, DW-UG62)

6

Filter combination

7

Detergent dispenser

8

Rinse aid reservoir

Control panel

9

(In front of the door : DW-UG92 , DWUG72 ,
DW-UG62)

10

Lower spray arm

11

Drain hose

12

Power cord

13

Aqua-Stop

Setting up your dishwasher _9

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Setting up your dishwasher

DW-UG97

1 2 4 11 3 13 12 14

5

6

DW-UG92, DW-UG72, DW-UG62

1

2

3

4

5

6

7

7

8 9 10

14

13

12

11

8 9 10

10_ Setting up your dishwasher

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1

Power button

8

Wash indicator

2

Programme selection buttons

3

Half Load button

4

Delay Start button

5

Child Lock indicator

6

Rinse Refi ll indicator

7

Delay Start indicator

9

Rinse indicator

10

Dry indicator

Intensive Zone button

11

(DW-UG97, DW-UG92, DW-UG72, DW-UG62)

12

Sanitize/Child Lock button

13

Multi Tabs button

14

Start/Reset button

Checking the accessories

• User manual

• Warranty card

• Installation manual

• Installation kit

• Kick plate (DW-UG97, DW-UG92, DW-UG72, DW-UG62)

• Felt lower (DW-UG97, DW-UG92, DW-UG72, DW-UG62)

MEETING THE INSTALLATION REQUIREMENTS

Power supply and grounding

Do not use an extension cord.
Only use the power cord that came with the dishwasher.

WARNING

When preparing for the installation, ensure that your power supply o ers:

• An AC 220-240 V / 50 Hz fuse or a circuit breaker.

• An individual branch circuit serving your dishwasher.

Your dishwasher must be grounded. If your dishwasher malfunctions or breaks down, grounding will reduce
the risk of electric shock by providing a path of least resistance for the electric current.

Your dishwasher comes with a power cord and a grounded, three-prong plug that can be inserted into a
properly installed and grounded outlet.

Do not connect the ground wire to a plastic plumbing line, gas line, or hot water pipe.

WARNING

Improperly connecting the grounding conductor can result in electric shock.
Check with a qualifi ed electrician or technician if you are unsure whether your dishwasher has been properly
grounded.

Do not modify the plug provided with the dishwasher. If it does not fi t the outlet, have a proper outlet
installed by a qualifi ed electrician.

CAUTION

01 SETTING UP

Setting up your dishwasher _11

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Setting up your dishwasher

Water supply

Do not drink the water from inside the dishwasher.

WARNING

• The dishwasher may be connected to a cold or hot water supply, max 60ºC.

• A stopcock with a 3/4” male thread must be provided on tap.

• The water pressure must be between 0.05MPa and 0.8MPa. If the water pressure is to less, the water
supply valve may not operated properly causing the dishwasher to turn o . If the water pressure is too
high, a pressure reducer valve must be fi tted.

You can reduce the risk of leaks and water damage by:

CAUTION

• Making water taps easily accessible.

• Turning o the taps when the dishwasher is not in use.

• Periodically checking the fi ttings for leaks.

Using Aqua-Stop

The Aqua-Stop was invented as the perfect leakage protection system.
It is attached to the water supply hose and automatically cuts o the water fl ow in the event of damage to
the hose.

Aqua-Stop is an electrical component.

CAUTION

• Take care that you do not damage the Aqua-Stop.

• Do not twist or bend the water supply hose connected to the Aqua-Stop.

If the Aqua-Stop has been damaged, shut o the water taps and pull out the power plug right away.
Once these steps have been taken, contact Samsung Customer Service or a qualifi ed technician.

CAUTION

Drain

If you are using a drain exclusively for the dishwasher, connect the drain hose to a drain that is between
30cm to 70cm o the ground.

Connecting the drain hose to a drain more than 80cm o the ground can result the water in the dishwater
fl owing back or draining incompletely.

Flooring

For best performance, your dishwasher must be installed on a solid, even fl oor.

Wooden fl oors may need to be reinforced to minimize vibrations. Carpeting and soft tiles are contributing
factors to vibrations and may cause your dishwasher to move slightly while operating.

Never install your dishwasher on a platform or poorly supported structure.

CAUTION

Ambient temperature

Do not install your dishwasher in an area exposed to freezing temperatures. Your dishwasher always retains
some water in the water valve, pump and hose and if the water freezes in the machine or hoses, it may
damage the appliance and its components.

Test run

Make sure that you install your dishwasher correctly by running the Quick or Prewash cycle after the
installation is complete.

12_ Setting up your dishwasher

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Before using the product for
the fi rst time

USING THE SOUND ON/OFF FUNCTION

1. While holding down the Delay Start and Half Load buttons, press the Power button to

access the setting to activate/deactivate the Sound On/O function.

2. Press the Sanitize

- “Rinse Refi ll

- “Rinse Refi ll

Even though Sound O function has been activated, the error sound plays when an error occurs.

3. To exit the Sound On/O setting, press the Power

USING RINSE AID

Filling the rinse aid reservoir

As soon as the rinse aid refi ll indicator lights up on the control panel , refi ll with rinse aid. Your dishwasher
has been designed to use liquid rinse aid only.
Using a powdered rinse aid will clog up the reservoir opening and cause the dishwasher to malfunction.

Rinse aid improves the drying performance of the dishwasher.

Do not add regular detergent into the rinse aid reservoir.

CAUTION

1. Remove the rinse aid reservoir cap by rotating it counterclockwise.

button to activate or deactivate the Sound On/O function.
” indicator turns on to indicate that Sound On function has been activated.
” indicator turns o to indicate that Sound O function has been activated.

button.

02 BEFORE USING

2. Fill the rinse aid reservoir with rinse aid.

Use the viewing port when fi lling the rinse aid.

Do not fi ll the reservoir above the rinse aid level as the rinse aid
may overfl ow during the wash cycle.

CAUTION

3. Turn the rinse aid setting to a rinse aid amount between 1 and 6. The

higher the level, the more rinse aid will be used.

If you are unable to rotate the rinse aid leveller with ease, try using a
coin.

4. Close the rinse aid reservoir cap by rotating it clockwise.

Before using the product for the fi rst time _13

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Loading your dishwasher

DISHWASHING GUIDELINES

Follow these simple guidelines to get the best results and save energy.

Before loading dishes

Remove food remains such as bones, fruit seeds, etc. and waste such as toothpicks, paper napkins,
etc. from your dishes. Food remains and waste can damage your dishes, make noise and even result

CAUTION

in a product malfunction.

Do not wash items that are covered with ash, sand, wax, lubricating grease or paint.
These materials will damage the dishwasher and ash does not dissolve and will distribute in hole

WARNING

interior.

Items not suitable for the dishwasher

• Copper, brass, tin, ivory and aluminium items or with an adhesive

• Non-heat resistant plastics

• Craft items, antiques, valuable vases and decorative glassware

• Colours painted over a glaze

• Wooden cutlery and crockery or items with wooden parts

• Delicate glassware, or glassware containing lead crystal

Silverware that has been in contact with foods containing sulphur can become discoloured. These
include egg yolks, onions, mayonnaise, mustard, fi sh, fi sh brine and marinades.

• Clouding may occur on glasses after frequent washing. Do not wash delicate glassware, or glassware
containing lead crystal in the dishwasher.

Aluminium components (e.g. grease fi lters) must not be cleaned with caustic, alkaline cleaning agents.
These may damage the material, or in extreme cases, cause a severe chemical reaction. Use only

WARNING

Items e. g. glasses, porcelain and cutlery which the manufacturer declare as dishwasher-proof.

USING THE BASKETS

Handling the baskets

Do not use excessive force to slide the baskets in or out. This may damage the baskets and the items
inside the baskets.

CAUTION

14_ Loading your dishwasher

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Using the upper basket

Use the upper basket for mainly small, light or delicate items such as cups, saucers, glasses, dessert
bowls, etc.

Adjusting the upper basket

You can adjust the height of the upper basket for additional clearance for placing large items in either the
upper or lower basket.

Remove all items from the cup selves before adjusting the height. Failing to do so may damage the
items and the basket.

CAUTION

1. Pull out the upper basket.

2. To raise the upper basket: Hold the upper basket on both sides and

gently pull it up as far as possible.

3. To lower the upper basket: Hold the upper basket on both sides, and

lift it up for a short step. And then push it down gently.

Whenever you adjust the height, make sure that the upper spray arm will not become caught on the
dishes loaded in the lower basket as it spins.

Make sure that the upper basket is level. If the upper basket is raised on one side, it will prevent the
door from closing fully and cause problems with the dishwasher operation.

CAUTION

Do not raise the upper basket on one side only. Doing so will prevent the door from closing fully and
consequently cause problems with the dishwasher’s operation.

CAUTION

03 LOADING

Using the lower basket

Use the lower basket for large plates and heavy items such as serving platters, pans, pots, bowls, etc.
Small items such as saucers can also be placed in the lower basket.

Do not place delicate glassware in the lower basket.

CAUTION

Loading your dishwasher _15

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Loading your dishwasher

Using the hinged spikes

Foldable hinged spikes allow you to make room in the lower basket for large items.

1. Flatten the hinged spikes by pressing them down.

Using the cutlery tray (DW-UG97, DW-UG92, DW-UG72)

The cutlery tray inserts can be detached from the cutlery tray.
For example, you can remove one side of the inserts to make room for larger items in the upper
basket.

1. Arrange the cutlery in the cutlery tray inserts as shown.

2. Attach the inserts to the cutlery tray.

Placing large items such as cake cutters in the tray can result in
interference with the top spray arm.

If spoon handles do not fi t between the holders, then place them
the other way round.

3. Remove the cutlery tray inserts from the cutlery tray after the end of the
programme.

16_ Loading your dishwasher

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Using the cutlery basket (DW-UG62)

The cutlery basket has cover so that each knife, spoon, or fork can be placed on individual stands to
prevent chipping and discolouration.

1. Place the di erent types of cutlery in the baskets as shown.

For safety purposes, place knives in the knife rack.

CAUTION

2. Place the cutlery basket in the lower basket.

If you are washing a small amount of cutlery only, you may
separate the cutlery basket and use only one side.

Do not place long items inside the cutlery basket. The handle may
be too long and interfere with the upper spray arm.

CAUTION

03 LOADING

The cutlery basket can be used with the cover opened.

1. Raise the cover and attach it to the handle as shown in the diagram.

To separate the cutlery basket into two baskets, pull one side of
the cutlery basket in the direction of the arrow in the fi gure while
holding the other side.

Loading your dishwasher _17

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Loading your dishwasher

Using the cup selves

You can place cups, small items and long cooking utensils on the cup
selves. This is also a very convenient way to wash wine glasses.
Place wine glasses on the pegs of the cup selves. The cup selves can also
be folded back when not in use.

Do not adjust the level of the upper basket with the glass supports
propped up. This will make it impossible to push in the upper basket.

CAUTION

USING DETERGENT

All dishwasher programme, except for for Prewash , require detergent in the detergent compartment.

Add the correct amount of detergent for the selected programme to ensure the best performance.

Use dishwasher detergent only. Regular detergent produces too much foam, which may decrease the
dishwasher’s performance or cause it to malfunction.

CAUTION

Do not breathe in the fumes of dishwasher detergent or swallow it. Dishwasher detergent contains
irritants and caustic chemicals that can induce respiratory conditions. If you have inhaled the fumes of

WARNING

detergent or swallowed it, seek medical attention immediately.

Keep dishwasher detergent out of the reach of children.

WARNING

Filling the detergent dispenser

1. Open the detergent dispenser fl ap by pushing the detergent dispenser
release catch.

The fl ap is always opened at the end of a dishwashing cycle.

2. Add the recommended amount of detergent into the main wash
detergent compartment.

3. Close the fl ap by pushing it to the left and then pressing it down.

18_ Loading your dishwasher

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4. For better cleaning result, especially if you have very dirt items, add

small amount(about 8g) of detergent on the door. That will act in
prewash phase.

Using multi tabs

You can also use 2-in-1, 3-in-1, or 4-in-1 multi tabs.

Multi tabs, depending on the type, combine dishwasher detergent with rinse aid and/or dishwasher salt.

Refer to the manufacturer’s instructions before using a multi tab product and verify that it is suitable for
the water hardness level in your area.

1. Push the detergent dispenser’s release catch and open the detergent

dispenser fl ap.

2. Add the multi tab into the main wash detergent compartment and

close the fl ap.

3. Push the Multi Tabs
Multi Tabs function.

button on the control panel to activate the

03 LOADING

Loading your dishwasher _19

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Operating your dishwasher

BASIC INSTRUCTIONS

1. Open the door.

2. Load the baskets.

Do not overload the baskets.

CAUTION

3. Make sure the spray arms are not obstructed.

4. Add the appropriate amount of dishwasher detergent into the dispenser and on the door (if required).

5. Push the Power

6. Select a programme appropriate for the type of load using the PROG. button. (Refer to the “Using the

programme selection buttons” section on page 20.)
The indicator for the selected programme illuminates.

7. Select any additional functions.

This turns on the corresponding indicators.

8. Push the Start/Reset

9. When the wash cycle if complete, the dishwasher sounds a chime. The power is automatically turned o

after 10 minutes.

10. Unload the baskets.

Unload the lower basket, the upper basket, and the cutlery tray (if loaded) in this order.
This will prevent water from the upper basket dropping onto items in the lower basket.

USING THE PROGRAMME SELECTION BUTTONS

Select a programme appropriate for the type of load and soiling using the PROG. button.

Symbol Programme Description

button to turn on the dishwasher.

button and close the door to start.

Intensive 70ºC Heavily soiled items include pots and pans

Auto 40~65ºC

Express 65ºC

Normal

Quick 50ºC Lightly soiled with very short cycle time

Lightly to heavily soiled daily using items, automatic
detection of the amount of soils

Light to medium soiled daily using items, with short cycle
time

Normally soiled daily using items, with reduced energy
and water consumptions

Delicate 40ºC Lightly soiled delicate items

Prewash

Cold rinse for remove only dirt on dishes stored for a long
time or soaking dishes which are dried up before other
programme running.

Interrupting a programme

If you open the door while a programme is in progress, the programme is temporarily halted. To resume the
programme, simply close the door.

The water in the dishwasher may be extremely hot.
Only open the door when absolutely necessary and exercise extreme caution.

CAUTION

20_ Operating your dishwasher

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Changing a programme

If a programme has already started and you want to change it, follow the instructions below:

If the detergent dispenser fl ap has been opened, do not change the programme.

1. Open the door to interrupt the programme.

2. Push and hold the Start/Reset

• Once the programme is reset, the dishwasher will perform a 1 minute drain. You will be able to
change the programme once the draining ends.

• To skip the draining process, press the Power
press the button again to turn it back on.
You will have to select additional functions again.

3. Change the programme and push the Start/Reset

4. Close the door to start the new programme.

button for 3 seconds to reset the programme.

button to turn the dishwasher o and then

button.

USING THE DELAY START FUNCTION

You can set the dishwasher to start a programme at a later time by choosing a delay of between 1

and 24 hours (in 1 hour increments).

1. Open the door and load the baskets.

2. Add the appropriate amount of dishwasher detergent into the dispenser and on the door (if required).

3. Push the Power

4. Select the programme and functions.

5. Set the delay time using the Delay Start

6. Push the Start/Reset

down.

7. To cancel the Delay Start function, press and hold the Start/Reset

programme.

button to turn on the dishwasher.

button.

button. The Delay Start indicator lights up, and the clock begins to count

button for 3 seconds to reset the

USING THE DIGITAL DISPLAY

The digital display shows the remaining wash time, status information (Delay Start, Rinse Refi ll, and Child
Lock) and error codes.

If an error occurs while the product is operating, the code associated with the error is displayed and a
beeping sound will be played. Refer to the “Information codes” section on page 28.

04 OPERATING

Time display

The time display area indicates the time remaining until the end of the selected programme in hours and
minutes.

For detailed information on programme times, refer to the “Programme chart” section on page 29.

The time remaining may vary even with the same programme. This can be due to di erence in water
temperature, the reactivation cycle, and the size and state of the load.

Rinse Refi ll indicator

If the “Rinse Refi ll ” indicator is lit, it means the dishwasher is low on rinse aid and requires a refi ll.
To refi ll the rinse aid reservoir, refer to the “Filling the rinse aid reservoir” section on page 13.

Operating your dishwasher _21

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Operating your dishwasher

USING ADDITIONAL FUNCTIONS

Intensive Zone

Use this function for hard-to-clean, heavily soiled dishes, pot & pan, and dishes with heavy oil. Locate items
above the Intensive zone spray disk(Refer to the “Checking the parts and control panel” section on page 9)
and press the Intensive Zone button.

Half Load

For small amount of loading items, use either the upper or lower basket only to save energy.

Press the Half Load

Multi Tabs

If you wish to use a 2-in-1, 3-in-1, or 4-in-1 multi tablet detergent, select a programme and then push the
Multi Tabs button. (The Multi Tabs function is available with all programme except Prewash .)

Selecting the Multi Tabs function turns on the “Rinse Refi ll
a refi ll is required.

Sanitize

Push the Sanitize button for the best possible hygiene in your dishwasher. At the fi nal rinse it heat up to
70ºC and hold this temperature for a several minutes.

This function is available with all programme except Prewash

Child Lock

The Child Lock function locks all buttons so that the selected programme cannot be changed.

Activating/Deactivating

To activate or deactivate the Child Lock function, push and hold the Sanitize button for 3 seconds.
The “Child Lock ” indicator turns on to indicate that Child Lock function has been activated.

Activating the Child Lock function locks all buttons.

button to select the upper or lower basket.

” indicator. However, this does not mean that

and Delicate .

22_ Operating your dishwasher

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Cleaning and maintaining your
dishwasher

Keeping your dishwasher clean improves its performance, reduces unnecessary
repairs, and prolongs its life.

CLEANING THE EXTERIOR

It’s best to clean spills on the exterior of your dishwasher as they occur.
Use a soft, damp piece of cloth to gently wipe away spills and dust from the control panel.

Do not use benzene, wax, thinner, chlorine bleach, or alcohol. These chemicals may discolour the
inner walls of the dishwasher and cause stains.

CAUTION

Do not clean the dishwasher by sprinkling water over it. In particular, protect the electrical components
from coming into contact with water.

CAUTION

If your dishwasher has a stainless steel door panel, it can be cleaned with a stainless steel cleaner for
Home Appliances or similar product using a clean, soft cloth.

CLEANING THE WASH CABINET

If there are limescale or grease deposits in the cabinet, remove these by damp cloth or run a programme
which has highest rinsing temperature without any loading items after fi lling detergent dispenser with
dishwasher detergent.

Do not remove the front seal on the container. Removing the seal can cause the dishwasher to leak or
malfunction.

CAUTION

CLEANING THE FILTERS

1. Turn o the dishwasher.

2. Rotate the fi lter insert counterclockwise to unfasten and then detach the

fi lter insert.

05 CLEANING AND MAINTAINING

3. Remove the fi ne fi lter (fl at rectangular).

Cleaning and maintaining your dishwasher _23

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Cleaning and maintaining your
dishwasher

4. Disassemble the coarse fi lter and micro fi lter.

5. Remove any dirt or other remains from the fi lters and rinse them under

running water.

6. Reassemble the fi lters in the reverse order of the dissasembly, replace

the fi lter insert, and rotate clockwise to the close arrow.

If the fi lter insert is not closed properly, the performance will be
decreased.

CAUTION

CLEANING THE SPRAY ARMS

If the dishwasher continues to perform poorly or the jets on the spray arms seem clogged, clean the spray
arms. When removing the spray arms, take care as they break easily.

Turn o the dishwasher before removing the spray arms.

CAUTION

Cleaning the spray arms

1. Remove the cutlery tray insert. (DW-UG97 , DW-UG92 , DW-UG72)

(Refer to the “Using the baskets” section on page 14.)

2. Rotate the handle on the middle of the top spray arm in the

counterclockwise direction and detach the arm.

3. Unfasten and remove the nut holding the upper spray arm in place and

detach the arm.

24_ Cleaning and maintaining your dishwasher

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4. Remove the lower basket.

5. Firmly pull the lower spray arm upward at once to remove it.

6. Use a pointed object such as a toothpick to push out food particles in

the spray arm’s jets.

7. Rinse thoroughly under running water.

8. Reattach the spray arms and check that they rotate freely.

STORING YOUR DISHWASHER

If you need to store your dishwasher for an extended period of time, fi rst drain the unit fully and then
disconnect the water hose.
Your dishwasher can become damaged if water is left in the hoses and internal components before storing
it. After draining and disconnecting the dishwasher, be sure to turn o the water supply valve and circuit
breaker.

05 CLEANING AND MAINTAINING

Cleaning and maintaining your dishwasher _25

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Troubleshooting and
information codes

CHECK THESE POINTS IF YOUR DISHWASHER...

PROBLEM POSSIBLE CAUSE SOLUTION

Check that the door is latched and
closed completely. Press the Start/
Reset button before closing the
door.

Check that the water supply valve
is open.

Deactivate the Child Lock function
to unlock the control panel.

Add detergent without loading
dishes and run the Auto

dishwasher.

Select a programme according
to the soil level of the dishes as
directed in this manual.

Clean the fi lter and make sure the
fi lters are fi tted properly.

Use an automatic dishwasher
detergent or use more detergent.

The water supply pressure must be
between 0.05MPa and 0.8MPa.

Rearrange the dishes so they
have good water access and do
not interfere with spray arm and
dispenser operation.

Check the dispenser and add rinse
aid.

Check rinse aid setting.

Select the Multi Tap function or use
rinse aid.

After fi nishing the cycle, empty the
lower rack fi rst and then the upper,
this will avoid water dripping from
the upper rack onto the dishes in
the lower rack.

Will not start.

Has a bad odour.

Has water remaining after the
programme has fi nished.

Has food particles remaining
on the dishes.

Does not dry dishes well.

The door is not closed completely.
The Start/Reset
selected.

No programme is selected. Select a programme.

The power cord is not connected. Connect the power cord.

There is no water supplied.

The control panel is locked.

There is water left over from the last
cycle.

The drain hose is folded or clogged. Straighten and unclog the hose.

An inappropriate programme was
been selected.

The fi lter is contaminated or not
correctly fasten.

No dishwasher detergent or not
enough detergent is being used.

The pressure of the supplied water
is low.

Spray arm jets are clogged. Clean the spray arms.

The dishes are improperly loaded.

There is no rinse aid in the
dispenser or not enough rinse aid
was used.

Multi taps were used without
selecting the Multi Tap function.

Glasses and cups with concave
bottoms hold water.

This water may spill onto other
items when you are unloading.

button is not

programme to clean the

26_ Troubleshooting and information codes

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PROBLEM POSSIBLE CAUSE SOLUTION

The dishwasher beeps when the
dispenser cover is opened and
during the initial stage of draining

This is a normal operation.

the pump operation.

Is too noisy.

The dishwasher is not level. Ensure that the dishwasher is level.

There is a ‘chopping’ sound
because an arm is bumping against

Rearrange the dishes.

the dishes.

Leaves a yellow or brown fi lm
on cups or dishes

Does not have any indicators
lit.

Does not have smoothly
rotating arms.

This can occurs from co ee and tea
soils.

Use programme with higher
temperature.

The power cord is not connected. Connect the power cord.

The arms are clogged with food
particles.

Clean the arms.

Check the salt fi ll indicator and

Leaves a white coating on
cutlery or crockery after
cleaning.

Hard water was used.

softener setting is correct according
to the water hardness of your area.

Check salt reservoir cap is correctly
fi tted.

This is an automated drying cycle

Starts by itself. (DW-SG97)

The dishwasher has not been
turned on for more than two days.

that keeps the SDP clean and is not
a malfunction. (If you wish to stop
the cycle, press the Power button.)

06 TROUBLESHOOTING

Troubleshooting and information codes _27

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Troubleshooting and
information codes

INFORMATION CODES

Information codes are displayed to help you better understand what is occurring with your dishwasher.
If any of the codes below occur, you should select the Reset option and follow the respective instruction.

CODE SYMBOL MEANING SOLUTION

bE2 Button key error

3E, AE Internal communication error Turn o and restart the appliance.

5E Drain error

4E Water supply error

4E1 Hot water supply

HE, HE1 Heater error

tE Temperature sensor error

1E Low water level error

PE Flow changer error Turn o and restart the appliance.

LE Leakage error

OE Over water level error

For more information about the error codes, or if you are unable to resolve the problem using the
suggested solution, refer to the back of this manual and contact your Samsung Customer Service
centre.

Check any button is pressed more
than 30 sec.

Check whether the drain hose is
clogged or folded.

Make sure the water supply valve
open.

Make sure the temperature of supplied
water is not higher than 80 ºC.

Turn o and unplug the power plug,
close water supply valve and contact
service center.

Turn o and unplug the power plug,
close water supply valve and contact
service center.

28_ Troubleshooting and information codes

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Programme chart

PROGRAMME CHART

Soil level Intensive 70 Auto 40-65 Express 65 Normal Quick 50 Delicate 40 Prewash

Amount of

food remains

Heavy

Very light to

Heavy

Normal Normal Light Light Very light

07 CYCLE CHART

Program

sequence

Washing

time (Min)

Water

consumption

(L)

Prewash 

Mainwash 

1st rinse 

2nd rinse 

Hot rinse 

Dry 

End

148 90~150 87 149 (DW-UG72) 34 83 17

Prewash 

Mainwash 

1st rinse 

(2nd rinse) 

Hot rinse 

Dry 

End

17 9.1~18.5 11.6 12.0 (DW-UG72) 10.5 10.1 3.7

Prewash 

Mainwash 

1st rinse 

Hot rinse 

Dry 

End

Prewash 

Mainwash 

1st rinse 

Hot rinse 

Dry 

End

Mainwash 

1st rinse 

Hot rinse 

End

Prewash 

Mainwash 

1st rinse 

Hot rinse 

Dry 

End

The wash time varies depending on the options you add, and on the pressure and temperature of the
supplied water.

Cold rinse 

End

Programme chart _29

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Appendix

DISPOSING THE DISHWASHER AND HELPING THE ENVIRONMENT

Your dishwasher is manufactured from recyclable materials. If you decide to dispose of it, please observe
your local waste disposal regulations. Cut o the power cord so that the appliance cannot be connected to
a power source.

Remove the door so that animals and children cannot get trapped inside the appliance.

Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.

DECLARATION OF CONFORMITY

This product complies with the requirements of these directives:

EMC-Directive 2004/108/EC

Low Voltage Directive 2006/95/EC

SPECIFICATIONS

MODEL DW-UG72

Power AC220 ~ 240V / 50Hz

Type Semi built-in / Built-under

Water pressure 0.05 - 0.8MPa

Wash capacity (place settings) 15 (DW-UG72)

Rated power 2000 ~ 2300W

Dimension 598mm (W) X 817mm (H) X 580mm (D)

Model DW-UG72

Weight

Unpacked 46.0kg

Packed 49.0kg

30_ Appendix

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For standard test

The diagrams below show the proper way to load the baskets based on the Australian/New Zealand
Standard (AS/NZS 2007.2 & 6400).

• Washing capacity: 15 (DW-UG72 ) place settings

• Test standard: AS/NZS 2007.2 & 6400

• Position of upper basket: Low

• Programme: Normal

• Additional options: None

• Rinse aid setting: 3

• Dosage of the standard detergent

- 15PS : 8 g + 25 g

- 13PS : 7 g + 24 g

• For the arrangement of the items, refer Figure A, B, C.

15 place settings

< Figure A-1: Lower basket> <Figure B-1: Upper basket> < Figure C-1: Cutlery tray>

09 FOR STANDARD TEST

1

Soup plate

2

Dinner plate

3

Dessert dish

4

Cup

5

Saucer

6

Glass

7

Soup spoon

8

Fork

9

Knife

10

Dessert spoon

11

Tea spoon

For standard test _31

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QUESTIONS OR COMMENTS?

COUNTRY CALL OR VISIT US ONLINE AT

AUSTRIA

BELGIUM 02-201-24-18

CZECH 800 - SAMSUNG (800-726786) www.samsung.com

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FRANCE 01 48 63 00 00 www.samsung.com

GERMANY

HUNGARY 06-80-SAMSUNG(726-7864) www.samsung.com

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LUXEMBURG 261 03 710 www.samsung.com

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SWITZERLAND

U.K 0330 SAMSUNG (7267864)

AUSTRALIA 1300 362 603 www.samsung.com

NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com

TURKEY 444 77 11 www.samsung.com

SOUTH AFRICA 0860-SAMSUNG(726-7864 ) www.samsung.com

U.A.E 800-SAMSUNG (726-7864) www.samsung.com

IRAN 021-8255 www.samsung.com

BAHRAIN 8000-4726

JORDAN

0810 - SAMSUNG (7267864, € 0.07/min)

0180 5 SAMSUNG bzw.

0180 5 7267864* (*0,14 €/Min. aus

dem dt. Festnetz, aus dem Mobilfunk

max. 0,42 €/Min.)

0900-SAMSUNG (0900-7267864)

(€ 0,10/Min)

0 801-1SAMSUNG(172-678)

[phone]

0848 - SAMSUNG

(7267864, CHF 0.08/min)

800-22273

065777444

www.samsung.com

www.samsung.com/be (Dutch)

www.samsung.com/be_fr (French)

www.samsung.com

www.samsung.com

www.samsung.com

www.samsung.com/ch (German)

www.samsung.com/ch_fr (French)

www.samsung.com

www.samsung.com/ae (English)

www.samsung.com/ae_ar (Arabic)

www.samsung.com

Code No.: DD68-00135A_EN

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