Samsung DW-BG970B, DW-BG582B Operating Instructions
Dishwasher
DW-BG970 Series
DW-BG770 Series
DW-BG570 Series
user manual
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Features of your new
Samsung dishwasher
Your new dishwasher will change the way you feel about washing kitchenware.
From its specialised features to its energy eciency, your new Samsung
dishwasher ensures that washing your kitchenware is as easy and enjoyable as
possible.
1. A Sleek Digital Touch Panel
Your new Samsung dishwasher comes with a sleek control panel that incorporates digital touch
sensors for greater ease-of-use.
2. 3-Tier Filtration System
Your new Samsung dishwasher’s 3-tier filtration system filters every last bit of food from your
dishes, cups, cooking utensils and cutlery. The advanced filtration system thoroughly filters out
and collects all food remains so that you can rest assured knowing that your dishes will come out
spotless.
Samsung dishwashers have the most powerful filtration systems in their class.
3. Condensing Drying Technology (DW-BG770/DW-BG570)
Your new Samsung dishwasher utilizes the latent thermal energy from the final rinse cycle to drying
the load. This not only saves energy, but also prevents steam from escaping the dishwasher and
injuring you and your loved ones.
4. SDP Drying Technology (DW-BG970)
Your new Samsung dishwasher utilizes Super Desiccant Polymer (SDP) technology to dry your
dishes following the last rinse cycle. This not only saves energy, but also prevents steam from
escaping the dishwasher and injuring you and your loved ones.
This user manual contains important information concerning the use and care of your new Samsung
dishwasher. Refer to the manual for detailed instructions on using the control panel and for tips on how to
get the best out of the latest features and technologies of your new dishwasher. The “Cycle Chart” section
contains a summarised table of the available programmes, and the “Troubleshooting” section contains
information on solving common problems.
2_ Features of your new Samsung dishwasher
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Safety instructions
Congratulations on your new Samsung dishwasher. This manual contains important
information on the installation, use and care of your appliance. Please take time
to read this manual to take full advantage of your dishwasher’s many benefits and
features.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
Please read this manual thoroughly to ensure that you know how to safely and eciently operate the
extensive features and functions of your new appliance and retain it at a safe place near the appliance for
your future reference. Use this appliance only for its intended purpose as described in this user manual.
Warning and important safety instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating your dishwasher.
Because the following operating instructions cover various models, the characteristics of your dishwasher
may dier slightly from those described in this manual and not all warning signs may be applicable. If you
have any questions or concerns, contact your nearest service center or find help and information online at
www.samsung.com.
IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS
Important safety symbols
Hazards or unsafe practices that may result in severe personal injury and/or property damage.
WARNING
Hazards or unsafe practices that may result in personal injury and/or property damage.
CAUTION
To reduce the risk of fire, explosion, electric shock, or personal injury when using your
CAUTION
dishwasher, follow these basic safety precautions:
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the appliance is grounded to prevent electric shock.
Call the service centre for help.
Note
These warning symbols are here to prevent injury to you and others.
Please follow them explicitly.
Keep these instructions in a safe place and ensure that new users are familiar with the content. Pass them
on to any future owner.
Safety instructions _3
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Safety instructions
Important safety precautions
This appliance conforms to current safety requirements. Inappropriate use can, however, lead to
personal injury and damage to property.
To avoid the risk of accidents and damage to the appliance, please read these instructions carefully
before using it for the first time. They contain important information on its safety, use and maintenance.
As with any equipment using electricity and moving parts, potential hazards exist. To safely operate
this appliance, become familiar with its operation and exercise care when using it.
CAUTION
Do not let children (or pets) play on or in your dishwasher. The dishwasher door does not open easily
from the inside, and children may be seriously injured if trapped inside.
WARNING
Children should be supervised to ensure that they do not play with the appliance.
WARNING
If the plug (power supply cord) is damaged, it must be replaced by the manufacturer or its service
agent or a similarly qualified person in order to avoid a hazard.
CAUTION
This appliance must be positioned to be accessible to the power plug after installation, the water
supply tabs and the drain pipes.
INSTRUCTION ABOUT THE WEEE MARK
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate
collection systems)
The WEEE mark on a product, accessory or literature indicates that the product and its electronic
accessories (e.g. charger, headset, USB cable) should not be disposed of with other household
waste at the end of its working life. To prevent possible harm to the environment or to your health from
uncontrolled waste disposal, please separate these items from other types of waste and recycle them
responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government oce for details on where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product and its electronic accessories should not be mixed with other commercial waste for disposal.
4_ Safety instructions
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INSTRUCTIONS WHEN USING YOUR DISHWASHER
This dishwasher is not designed for commercial use. It is intended for use in domestic households and
in similar working and residential environments such as:
• Shops
• Oces and showrooms
and by residents in establishments such as:
• Hostels and guest houses.
It must only be used as a domestic appliance as specified in these user manual, for cleaning domestic
crockery and cutlery.
Any other usage is not supported by the manufacturer and could be dangerous.
The manufacturer cannot be held liable for damage resulting from incorrect or improper use or
operation.
Do not use solvents in the dishwasher. Danger of explosion.
WARNING
Do not inhale or ingest dishwasher detergent. Dishwasher detergents contain irritant or corrosive
ingredients which can cause burning in the nose, mouth and throat if swallowed, or inhibit breathing.
WARNING
Consult a doctor immediately if detergent has been swallowed or inhaled.
Avoid leaving the door open unnecessarily, as you could trip over it.
CAUTION
Do not sit or lean on the opened door. This could cause the dishwasher to tip and be
damaged, and you could get injured.
CAUTION
Only use detergent and rinse aid formulated for domestic dishwashers. Do not use washing‐up liquid.
Do not fill the rinse aid reservoir with powder or liquid detergent. This will cause serious damage to the
reservoir.
Inadvertently filling the salt reservoir with powder or liquid dishwasher detergent will damage the water
softener. Make sure you have picked up the correct packet of dishwasher salt before filling the salt
CAUTION
reservoir.
Please only use special coarse grained dishwasher salt for reactivation, as other salts may contain
insoluble additives which can impair the functioning of the softener.
In an appliance with a cutlery basket (depending on model), cutlery is cleaned and dried more if placed
in eciently the basket with the handles downwards. However, to avoid the risk of injury, place knives
CAUTION
and forks etc. with the handles upwards.
Plastic items which cannot withstand being washed in hot water, such as disposable plastic
containers, or plastic cutlery and crockery should not be cleaned in the dishwasher.
The high temperatures in the dishwasher may cause them to melt or lose shape.
On models with Delay Start function, make sure that the dispenser is dry before adding detergent.
Wipe dry if necessary. Detergent will clog if poured into a damp dispenser and may not be thoroughly
dispersed.
Knives and other utensils with sharp points must be loaded in the basket with their points down or
placed in a horizontal position.
WARNING
INSTRUCTIONS FOR PROTECTING YOUR CHILDREN
This appliance is not a toy! To avoid the risk of injury, keep children well away and do not allow them to
play in or around the dishwasher or to use the controls. They will not understand the potential dangers
WARNING
posed by it. They should be supervised whenever you are working in the kitchen.
There is also a danger that children playing might shut themselves in the dishwasher.
Safety instructions _5
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Safety instructions
This appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been given
WARNING
supervision or instruction concerning use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
Older children may only use the dishwasher when its operation has been clearly explained to them and
they are able to use it safely, recognising the dangers of misuse.
WARNING
KEEP CHILDREN AWAY FROM DETERGENTS! Dishwasher detergents contain irritant and corrosive
ingredients which can cause burning in the mouth, nose and throat if swallowed, or inhibit breathing.
WARNING
Keep children away from the dishwasher when the door is open.
There could still be detergent residues in the cabinet.
Consult a doctor immediately if your child has swallowed or inhaled detergent.
INSTRUCTIONS FOR INSTALLING YOUR DISHWASHER
Before setting up the appliance, check it for any externally visible damage. Under no circumstances
should you use a damaged appliance. A damaged appliance could be dangerous.
WARNING
The dishwasher must only be plugged into the electricity supply via a suitable switched socket.
The electrical socket must be easily accessible after the dishwasher is installed so that it can
CAUTION
be disconnected from the electricity supply at any time. (Refer to the “Meeting the installation
requirements” section on page 10).
There must be no electrical sockets behind the dishwasher. Danger of overheating and fire risk if the
dishwasher were to be pushed up against a plug.
WARNING
The dishwasher must not be installed under a hob. The high radiant temperatures which are
sometimes generated by a hob could damage the dishwasher. For the same reason it should not be
WARNING
installed next to open fires or other appliances which give o heat, such as heaters etc.
Do not connect the dishwasher to the mains supply until it has been fully installed and any adjustment
has been made to the door springs.
Before connecting the appliance, check that the connection data on the data plate (voltage and
connected load) match the mains electricity supply. If in any doubt, consult a qualified electrician.
CAUTION
The electrical safety of this appliance can only be guaranteed when continuity is complete between it
and an eective grounding system. It is most important that this basic safety requirement is present
and regularly tested and where there is any doubt the electrical system in the house should be
checked by a qualified electrician.
The manufacturer cannot be held liable for the consequences of an inadequate grounding system (e.g.
electric shock).
Do not connect the appliance to the mains electricity supply by a multi‐socket unit or an extension
lead. These do not guarantee the required safety of the appliance (e.g. danger of overheating).
CAUTION
This appliance may only be installed in mobile installations such as ships if a risk assessment of the
installation has been carried out by a suitably qualified engineer.
The plastic housing of the water connection contains an electrical component. The housing must not
be submerged in water.
CAUTION
There are electrical wires in the hose of Aqua-Stop. Never cut the water inlet hose, even if it is too long.
Installation, maintenance and repairs may only be carried out by a suitably qualified and competent
person in strict accordance with current national and local safety regulations. Repairs and other work
by unqualified persons can be dangerous. The manufacturer cannot be held liable for unauthorised
work.
6_ Safety instructions
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The integrated waterproof system oers protection from water damage, provided the following
conditions are met:
CAUTION
• The dishwasher is correctly installed and plumbed in.
• The dishwasher is properly maintained and parts are replaced where it can be seen that this is
necessary.
• The stopcock has been turned o when the appliance is not used for a longer period of time (e.g.
during holidays).
• The waterproof system will work even if the appliance is switched o. However, the appliance must
remain connected to the electricity supply.
A damaged appliance can be dangerous. If the dishwasher gets damaged, switch it o at the mains
and call your dealer or the service department.
WARNING
Unauthorised repairs could result in unforeseen dangers for the user, for which the manufacturer
cannot accept liability. Repairs should only be undertaken by an approved service technician.
Faulty components must only be replaced by original spare parts. Only when these parts are fitted can
the safety of the appliance can be guaranteed.
Always disconnect the dishwasher from the electrical supply for maintenance work (switch o at the
wall socket and remove the plug).
If the connection cable is damaged it must be replaced with a special cable, available from the
manufacturer. For safety reasons, this must only be fitted by the service department or an authorised
CAUTION
service technician.
In countries where there are areas which may be subject to infestation by cockroaches or other
vermin, pay particular attention to keeping the appliance and its surroundings in a clean condition at all
WARNING
times. Any damage which may be caused by cockroaches or other vermin will not be covered by the
guarantee.
In the event of a fault or for cleaning purposes, the appliance is only completely isolated from the
electiricity supply when:
CAUTION
• it is switched o at the wall socket and the plug is withdrawn, or
• it is switched o at the mains, or
• the mains fuse is disconnected, or
• the screw-out fuse is removed (in countries where this is applicable).
Do not make any alterations to the appliance, unless authorised to do so by the manufacturer.
Never open the casing/housing of the appliance.
Tempering with electrical connections or components and mechanical parts is highly dangerous and
CAUTION
can cause operational faults or electric shock.
While the appliance is under guarantee, repairs should only be undertaken by a service technician
authorised by the manufacturer. Otherwise the guarantee will be invalidated.
When installing the product, make sure there is space at the top, left, right and back of the product to
ensure proper ventilation.
CAUTION
If there is insucient space between the product and the sink, it may damage the sink or allow mold to
grow.
Safety instructions _7
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Contents
SETTING UP YOUR DISHWASHER
9
9 Checking the parts and control panel
10 Meeting the installation requirements
BEFORE USING THE PRODUCT
FOR THE FIRST TIME
12
12 Using the water softening system
13 Using the Sound On/O function
13 Using dishwasher salt
14 Using rinse aid
LOADING YOUR DISHWASHER
15
15 Dishwashing guidelines
15 Using the baskets
19 Using detergent
TROUBLESHOOTING AND
INFORMATION CODES
27
27 Check these points if your dishwasher...
29 Information codes
PROGRAMME CHART
30
30 Programme chart
APPENDIX
31
31 Disposing the dishwasher and helping
the environment
31 Declaration of conformity
31 Specifications
FOR STANDARD TEST
OPERATING YOUR DISHWASHER
21
21 Basic instructions
21 Using the programme selection buttons
22 Using the Delay Start function
22 Using the digital display
23 Using additional functions
CLEANING AND MAINTAINING
YOUR DISHWASHER
24
24 Cleaning the exterior
24 Cleaning the wash cabinet
24 Cleaning the filters
25 Cleaning the spray arms
26 Storing your dishwasher
32
8_ Contents
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Setting up your dishwasher
Be sure to have your technician follow these instructions closely to ensure the safe
and normal operation of your new dishwasher.
This product comes with a separate installation manual. Refer to it for detailed installation instructions.
CHECKING THE PARTS AND CONTROL PANEL
When your dishwasher has been unpacked, make sure that you’ve received all the parts shown below.
If your dishwasher was damaged during shipping, or if you do not have all the parts, contact Samsung
Customer Service or your Samsung dealer.
Keep the packaging out of the reach of children to ensure their safety, after unpacking your
dishwasher.
WARNING
1
2
3
4
5
6
7
8
9
10
01 SETTING UP
14
13
12
11
1
Top spray arm (not shown)
Cutlery tray (DW-BG970/DW-BG770)
2
Cutlery basket (DW-BG570) (see page 18)
3
Upper basket
4
Upper spray arm
Intensive zone spray disk (DW-BG970/
5
DW-BG770)
6
Filter combination
7
Salt reservoir
8
Detergent dispenser
9
Rinse aid reservoir
10
Control panel
11
Lower spray arm
12
Drain hose
13
Power cord
14
Aqua-Stop
Setting up your dishwasher _9
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Setting up your dishwasher
10
11
12
13
1 3 4 5 6 7 8 9
2
1
Power button
2
Process indicator
3
Programme selection buttons
4
Delay Start button
Intensive Zone button (DW-BG970/DW-
5
BG770 only)
6
Half Load button
7
Multi Tabs button
8
Sanitize/Child Lock button
9
Start/Reset button
10
Child Lock indicator
11
Salt Refill indicator
12
Rinse Refill indicator
13
Delay Start indicator
Checking the accessories
• User manual
• Installation manual
• Installation kit
• Warranty card
• Energy label
• Funnel (Refer to the “Filling the salt reservoir” section on page 13)
MEETING THE INSTALLATION REQUIREMENTS
Power supply and grounding
Do not use an extension cord.
Only use the power cord that came with the dishwasher.
WARNING
When preparing for the installation, ensure that your power supply oers:
• An AC 220-240V/50Hz fuse or a circuit breaker.
• An individual branch circuit serving your dishwasher.
Your dishwasher must be grounded. If your dishwasher malfunctions or breaks down, grounding will reduce
the risk of electric shock by providing a path of least resistance for the electric current.
Your dishwasher comes with a power cord and a grounded, three-prong plug that can be inserted into a
properly installed and grounded outlet.
Do not connect the ground wire to a plastic plumbing line, gas line, or hot water pipe.
WARNING
10_ Setting up your dishwasher
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Improperly connecting the grounding conductor can result in electric shock.
Check with a qualified electrician or technician if you are unsure whether your dishwasher has been properly
grounded.
Do not modify the plug provided with the dishwasher. If it does not fit the outlet, have a proper outlet
installed by a qualified electrician.
CAUTION
Water supply
Do not drink the water from inside the dishwasher.
WARNING
• The dishwasher may be connected to a cold or hot water supply, max 60ºC.
• A stopcock with a 3/4” male thread must be provided on tap.
• The water pressure must be between 0.05MPa and 0.8MPa. If the water pressure is to less, the water
supply valve may not operated properly causing the dishwasher to turn o. If the water pressure is too
high, a pressure reducer valve must be fitted.
You can reduce the risk of leaks and water damage by:
CAUTION
• Making water taps easily accessible.
• Turning o the taps when the dishwasher is not in use.
• Periodically checking the fittings for leaks.
Using Aqua-Stop
The Aqua-Stop was invented as the perfect leakage protection system.
It is attached to the water supply hose and automatically cuts o the water flow in the event of damage to
the hose.
Aqua-Stop is an electrical component.
CAUTION
• Take care that you do not damage the Aqua-Stop.
• Do not twist or bend the water supply hose connected to the Aqua-Stop.
If the Aqua-Stop has been damaged, shut o the water taps and pull out the power plug right away.
Once these steps have been taken, contact Samsung Customer Service or a qualified technician.
CAUTION
01 SETTING UP
Drain
If you are using a drain exclusively for the dishwasher, connect the drain hose to a drain that is between
30cm to 70cm o the ground.
Connecting the drain hose to a drain more than 80cm o the ground can result the water in the dishwater
flowing back or draining incompletely.
Flooring
For best performance, your dishwasher must be installed on a solid, even floor.
Wooden floors may need to be reinforced to minimize vibrations. Carpeting and soft tiles are contributing
factors to vibrations and may cause your dishwasher to move slightly while operating.
Never install your dishwasher on a platform or poorly supported structure.
CAUTION
Ambient temperature
Do not install your dishwasher in an area exposed to freezing temperatures. Your dishwasher always retains
some water in the water valve, pump and hose and if the water freezes in the machine or hoses, it may
damage the appliance and its components.
Setting up your dishwasher _11
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