Samsung DVR 31 User Manual

truVision DVR 31 User Manual

P/N 1072981 • REV A • ISS 06MAR12

Trademarks and patents Interlogix, the truVision DVR 31 and the truVision Brand and logo are

trademarks of UTC Fire & Security.

Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.

Manufacture

Version This document applies to truVision DVR 31 version 00.20.

Certification

FCC compliance

Canada This Class A digital apparatus complies with Canadian ICES-003.

UTC Fire & Security Americas Corporation, Inc. 2955 Red Hill Avenue, Costa Mesa, CA 92626-5923, USA

Authorized EU manufacturing representative: UTC Fire & Security B.V. Kelvinstraat 7, 6003 DH Weert, Netherlands

N4131

Class A: This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Cet appareil numérique de la classe A est conforme à la norme NMB003 du Canada.

ACMA compliance Notice! This is a Class A product. In a domestic environment this

product may cause radio interference in which case the user may be required to take adequate measures.

European Union directives 2004/108/EC (EMC directive): Hereby, UTC Fire & Security declares

that this device is in compliance with the essential requirements and other relevant provisions of Directive 2004/108/EC

2002/96/EC (WEEE directive): Products marked with this symbol cannot

be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

Contact information

Customer support

www.utcfireandsecurity.com or www.interlogix.com

www.interlogix.com/customer-support

Content

Chapter 1 Product Introduction 1

Product Overview 2

Chapter 2 Installation 3

Installation environment 4 Unpacking the DVR 31 and its accessories 4 HDD capacity 5 Back panel overview 6 Connecting devices to the unit 7

Chapter 3 Operating instructions 9

Control interfaces 10 Controlling the DVR 31 10 Front panel overview 11 Using the mouse 12 Using the IR remote control 15 Operating modes 17 Main menu overview 17

Chapter 4 Basic operation 23

Turning on the DVR 31 24 Live mode 24 Spot monitor 26 Logging on 27 Logging off 28 Controlling a PTZ camera 28 Playing back video 30 Archiving recorded files

Turning off the DVR 31 41

Chapter 5 Using the Web browser 43

Overview 44 Windows Vista and 7 users 45 Browser connections

46 Using the Web browser to configure the device 46 Searching and playing recorded video 47 Live dual streaming 47 Bandwidth throttle management 48 Controlling a PTZ camera in the Web browser 48

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Chapter 6 Advanced setup 51

Managing users 53 Configuring cameras 57 Configuring recording and schedule settings 61 Alarm settings

66 Network settings Display settings 73

Chapter 7 System settings 77

Overview 78 System date and time 79 Audio and remote 80 RS-485 settings 80 RS-232 settings 81 Mouse Sensitivity settings 81 Hard drive settings 81 Importing and exporting configuration settings 82 System log 82 Upgrading the firmware 85

Appendix A Specifications and Troubleshooting 87

Product specifications 88 Product specifications 88 HDMI Compatibility List* 89 HDMI Incompatibility List 89 Battery removal 90 Troubleshooting 90

Appendix B Factory defaults

Menu defaults 92 Network defaults 92

Appendix C Warranty and support

Warranty information 94 Contacting support 94

Appendix D KTD-405 keyboard mapping 95

DVR 31 to KTD-405 keyboard mapping 96

Index 97

ii truVision DVR 31 User Manual

Chapter 1

Product Introduction

Summary

This chapter provides an overview of the DVR 31, including its features and functions.

Content

Product overview 2

truVision DVR 31 User Manual 1

Chapter 1: Product Introduction

Product Overview

This is the truVision DVR 31 User Manual for models:

• TVR-3108-1T

• TVR-3108-2T

• TVR-3116-2T

• TVR-3116-4T

• TVR-3116-6T

The truVision DVR 31 is a network digital video recorder developed for digital surveillance. The truVision DVR 31 uses an embedded microcontroller unit (MCU) and Linux operating system, combining the most advanced technology in video and audio encoding/decoding, hard disk recording, and TCP/IP communication. The DVR’s firmware is stored directly into the memory, making it more stable and reliable.

The truVision DVR 31 is an integrated digital video recorder that combines the features of a time-lapse audio/video recorder, a multiplexer, and a video server to create a single security solution.

The DVR 31’s pentaplex operation enables users to view live video, search and play back any recorded video by date and time or by event, and back up the configuration and video data, without interrupting the ongoing DVR recording process.

In addition to the new H.264 compression mode, the DVR’s graphical user interface also optimizes the monitoring controls of the unit.

The DVR 31 comes with remote viewing and configuration software already installed. This software includes a Web browser plug-in, allowing users to view live or recorded video images, and enabling remote configuration. The remote software is stored in the DVR 31 and deployed over a LAN, WAN, or Internet connection to remote Windows-based computers. This simplifies the installation and maintenance of the software components because all remote users are using the same software, which comes from the unit.

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Chapter 2

Installation

Summary

This chapter provides information on how to install and connect peripherals to your device.

Content

Installation environment 4 Unpacking the DVR 31 and its accessories 4 HDD capacity 5 Back panel overview 6 Connecting devices to the unit 7

Connecting required devices 8 Connecting external devices 8

truVision DVR 31 User Manual 3

Chapter 2: Installation

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load

Ventilation: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Ensure that the location planned for the installation of the unit is well ventilated.

Temperature: Consider the DVR 31’s operating temperature (32 to 104°F, 0 to 40°C) and humidity specifications (10 to 90% relative, noncondensing) before choosing an installation location. Extremes of heat or cold beyond the specified operating temperature limits may reduce the life expectancy of the DVR 31. Do not install the DVR 31 on top of other hot equipment. Leave 1.75 inches (44 mm) of space between rack mounted DVR 31 units.

Moisture: Do not use the unit near water. Moisture can damage the internal components. To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.

Chassis: Equipment weighing less than 35 lbs (15.9 kg) may be placed on top of the DVR 31 only if the DVR 31 is placed on a shelf and not rack mounted.

Be sure to power off the unit before making any connections. In order to prevent the unit from losing data and system damage that may be caused by sudden power, use of an uninterruptible power supply is highly recommended.

Note: Do not remove the rubber feet, and always leave a space for air ventilation

on the unit’s bottom side.

Unpacking the DVR 31 and its accessories

When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier.

Items shipped with the product include:

• truVision DVR 31

• IR (infrared) remote control

• Two AAA batteries for the remote control

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Chapter 2: Installation

• USB mouse

• Power cord

• Rack mount kit (left and right brackets, screws)

• Terminal blocks

• truVision DVR 31 Quick Start Guide

• truVision DVR 31 Quick Chart

The support CD includes the following items:

• truVision DVR 31 User Manual

• truVision DVR 31 Quick Start Guide

• truVision DVR 31 Quick Chart

• Video player application

• Record duration calculator

HDD capacity

Storage capacity for the truVision DVR 31 varies depending on the model. Refer to Table 1 below for more information.

Table 1: truVision DVR 31 model types

Model Model number Description

8 channel model TVR-3108-1T truVision DVR Model 31, 8 ch, 1 TB

TVR-3108-2T truVision DVR Model 31, 8 ch, 2 TB

16 channel model TVR-3116-1T truVision DVR Model 31, 16ch, 1 TB

TVR-3116-2T truVision DVR Model 31, 16ch, 2 TB

TVR-3116-4T truVision DVR Model 31, 16ch, 4 TB

TVR-3116-6T truVision DVR Model 31, 16ch, 6 TB

truVision DVR 31 User Manual 5

Chapter 2: Installation

Back panel overview

Figure 1 below shows the back panel controls and connectors on a typical truVision DVR 31.

Figure 1: DVR 31 back panel

1. Video out

2. Video in (top row, loop out bottom row)

3. Audio out

4. S-video port

5. Audio in

6. Digital video output

7. Alarm I/O and RS-485

8. Network Attached Storage (NAS) port (This device is currently not supported.)

9. LAN port

10. USB port

11. RS-232 port

12. VGA output

13. Power switch

14. Power input

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Chapter 2: Installation

Connecting devices to the unit

Use Figure 2 below as a visual guide to connect the various peripherals to the DVR 31.

Figure 2: Back panel connection diagram

1. Connect up to two CCTV monitors (main and spot) and/or Y/C (S-video)

2. Connect up to 16 cameras

3. Connect to speakers for audio output

4. Connect to audio input (available for each camera)

5. Connect to a monitor that displays digital video (HDMI)

6. Connect to a PTZ control

7. Alarm output

8. Connect to alarm input cables

9. Connect to a network attached storage (NAS) device (This device is currently not supported)

10. Connect to a network

11. Connect to USB device

12. Connect to a point-of-sale (POS) device

13. Connect to VGA monitor

14. Connect to the power cord

Note: DVR 31 display options are: 800 x 600, 1024 x 768, 1280 x 1024, 720P,

and 1080P. If looping video, ensure that the Termination option (Main Menu >Cameras > Adjust Video) is disabled.

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Chapter 2: Installation

Connecting required devices

Before powering up the unit, cameras and a main monitor should be connected to the unit for basic operation. If needed, connect a spot monitor for displaying full screen video of all installed cameras in sequence.

Note: You can attach an extension to the RS-485 port on the back panel.

Connecting external devices

When connecting external devices to include as part of the entire system, such as a USB drive or any other USB devices, connect those devices only when the unit displays live view. The DVR 31 recognizes external devices only after the unit has gone through the initialization process.

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Chapter 3

Operating instructions

Summary

This chapter describes the how to control and navigate through the DVR 31’s menus and options.

Content

Control interfaces 10 Controlling the DVR 31 10 Front panel overview 11

Status LEDs 12

Using the mouse 12

Mouse toolbar 13

Using the IR remote control 15

Controlling multiple DVRs with one remote control 16 Operating modes 17 Main menu overview

Main menu commands 18

Using the main menu 19

Navigating through dialog screens 19

Using the virtual keyboard 20

Exiting the main menu 21

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Chapter 3: Operating instructions

Control interfaces

The DVR 31 has three control interfaces:

• Built-in interface

• Display interface

• Web browser interface

Built-in interface. The built-in interface is displayed on the monitor output. It consists of a main menu and several dialog screens that let you configure and control the device. You can invoke the built-in interface using the front panel, remote control, or mouse.

Display interface. The display interface consists of various toolboxes that appear on top of the monitor image. These let you control live or playback video while in PTZ or playback mode. You can invoke the display interface from the built-in interface screens or from the mouse toolbar. The controls in any toolbox can be operated using the front panel, remote control, and mouse.

Web browser. The Web browser interface uses Internet Explorer to simulate the display and control functions of the VGA monitor on a remote PC. The Web browser interface can only be accessed by a PC with Internet access. See Chapter 5 “Using the Web browser” on page 43 for more information on the Web browser interface.

Controlling the DVR 31

You can control the DVR 31 using:

• Front panel control

• IR remote control

• Mouse control

Front panel control. Use the directional arrow buttons to select a command, option, or button on a screen. Use the Enter button to confirm a selection. Use the Esc button to cancel a selection.

IR remote control. Use the directional arrow buttons to select a command, option, or button on a screen. Use the OK button to confirm a selection. Use the Esc button to cancel a selection.

Mouse. Move the pointer to a command, option, or button on a screen. Click (with the left mouse button) to confirm a selection. Right-click to save and exit a screen.

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Chapter 3: Operating instructions

You can use your preferred control method for any procedure, but in most cases we describe procedures using mouse terminology. Optional control methods are given only when they differ substantially from mouse control methods.

Front panel overview

The buttons on the front panel control all DVR 31 functions and set the programmable functions. The LED indicators light up or flash to alert you of various conditions.

Figure 3: Front panel

Table 2: Front panel button descriptions

Item Name Description

1 Numeric buttons Display the corresponding video in full screen while in

both live and playback mode. The number of the button corresponds to the camera number. Press and hold a numeric button for two seconds to display the corresponding video on the spot monitor.

While in PTZ mode, press the 1 button to access the Set/Go Preset menu.

2 Menu and Esc controls Press Esc to exit a screen or cancel a selection. Press

Menu to display the main menu.

3 Directional Controls And

Enter button

Use arrow buttons as directional keys in zoom mode.

While in a setup menu, use the Left or Right Arrow keys to navigate through fields. Use the Up or Down Arrow keys to change the value of a selected field. Press Enter to confirm the selection or display additional screens.

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Chapter 3: Operating instructions

Item Name Description

4 USB ports Connect USB devices.

5 CD/DVD drive Insert media for archiving.

6 Archive button Begin archiving or displays the Archive screen.

Press once to begin copying a video segment for export while in playback mode. Press again to stop copying.

Archiving recorded files” on page 36 for more

See “ information.

7 Status LEDs Display device status and conditions. See “Status

LEDs”

8 Function buttons Change the DVR 31 operating mode. For example,

press PTZ to go into PTZ mode. See “ modes”

9 Playback controls Control video playback speed.

below for more information.

Operating

on page 17 for more information.

Status LEDs

The LEDs on the front panel of the DVR are described as follows.

Table 3: Status LED descriptions

LED Name Description

Power Steady indicates that the correct power is connected to the unit.

Network Blinking indicates that the DVR is connected to a network.

Alarm Steady indicates that an alarm is triggered.

REC

Record Blinking indicates that the DVR 31 is recording. Steady indicates

hard drive failure.

Using the mouse

Use the USB mouse provided with the DVR 31 to carry out the same operations as the front panel and remote control. Connect the mouse to the DVR 31 by plugging the mouse USB connector into one of the USB ports on the front panel. The mouse is immediately operational and the pointer should appear.

Click the left mouse button to enter or confirm a selection. This is similar to pressing Enter button on the front panel. Click the right mouse button to the exit setup menus and save the settings. Use the scroll wheel to change values. Mouse sensitivity can be adjusted in the Systems menu.

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Chapter 3: Operating instructions

Mouse toolbar

While in live, playback, or sequence mode, point to the date and time to display the mouse toolbar, as shown in Figure 4 below.

Note: To move the mouse toolbar to a different position, click and drag the date

and time display.

Figure 4: Mouse toolbar

Mouse toolbar icons

Table 4 below describes the icons that appear on the mouse toolbar.

Table 4: Mouse toolbar icons

Icon Description

User is logged in. Numerical value indicates the user’s access level. User icon with a G character indicates that the device requires logon credentials to access the main menu.

The device is recording.

The device is recording an alarm event.

The device is in sequence mode.

The device is in archive mode.

Indicates the starting point of a video segment for archive while in playback mode.

Indicates the ending point of a video segment for archive while in playback mode.

The device is in PTZ mode.

The device is playing video forward.

The device is fast forwarding video playback.

The device is playing back video reverse.

The device is fast reversing video playback.

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Chapter 3: Operating instructions

Icon Description

Video playback is on pause.

Video playback has reached the end of a video segment.

Indicates the amount of available hard disk space left.

Indicates the hard disk is full.

Indicates a hard disk failure.

Indicates the hard disk is not recognized.

Camera commands

The camera commands appear when you point to Cameras on the mouse toolbar. Click a camera number to display that camera in live mode.

Function commands

The function commands display when you point to Functions on the mouse toolbar.

Table 5: Mouse toolbar function commands

Icon Name Function

Main menu Displays the main menu

Multiscreen Toggles through the available multiscreen displays including full

screen, four-screen, nine-screen, and 16-screen.

Monitor Toggles between main and spot monitor. M indicates the main

monitor is currently selected. S indicates the spot monitor is

Sequence Launches the sequence mode. Sequence mode refers to the

Search Displays the Search screen.

currently selected.

display of live video in programmed sequence of cameras.

Archive Lets you archive video. Archives the video being played back

while in playback mode. In Live mode, allows you to perform a

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quick archive.

Chapter 3: Operating instructions

Icon Name Function

PTZ Launches PTZ mode.

Play Plays back video instantly starting at one minute from the

current date and time.

Esc Hides the function commands.

Using the IR remote control

The IR remote control buttons are similar to those on the DVR 31 front panel. You can use the remote control to perform any DVR 31 function.

Figure 5: IR remote control

PTZ

Controlling multiple DVRs with one remote control

You can control up to 16 DVRs with one remote control. Each DVR must have a unique remote ID assigned. To connect the remote control to a DVR, press the DVR ID button on the remote control, and then press the numeric button with the desired remote ID. For more information on assigning a remote ID to a DVR, see “Audio and remote” on page 80.

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Chapter 3: Operating instructions

Operating modes

Table 7 below describes the various operating modes for the DVR 31.

Table 7: DVR 31 operating modes

Mode Description

Live Displays live video from a specific camera.

Sequence Displays live video in a programmed sequence of cameras.

Menu Displays menu options for configuration.

PTZ Displays live video from multiple cameras in a programmed sequence.

Playback Plays back recorded video.

Freeze Freezes live or playback video.

Spot On-screen display for spot monitor.

Main menu overview

The built-in interface of the DVR 31 includes a main menu screen with eight command buttons. Each command displays a dialog screen that lets you edit a group of DVR 31 settings. The main menu screen is shown in Figure 6 on page

18. Access to different option screens varies depending on your access privileges. Most screens are available only to system administrators. The menu icon is highlighted when selected.

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Chapter 3: Operating instructions

Figure 6: Main menu

Main menu commands

Table 8 below describes the commands available for each menu items.

Table 8: Main menu commands

Command Description

Cameras Configures camera settings including motion detection, PTZ, video

image adjustments, camera title, covert camera, audio off, and copy settings to other cameras.

Schedule Configures recording and schedule settings including recording quality,

and schedule definitions.

Alarms Configures alarm settings including alarm input, relay output, video loss

detection, remote alert, prealarm, and post-alarm seconds.

Users Configures users, passwords, access privileges, and defines privilege

levels.

Network Configures standard network settings including IP address, e-mail

notifications, DDNS setup, and advanced network settings.

Display Configures display settings including sequence order, resolution, dwell

time, on-screen alerts, display formats, and transaction overlay.

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Chapter 3: Operating instructions

Command Description

System Configures system settings including system date and time, audio

output, device name, RS-485 settings, RS-232 settings, firmware upgrade, hard drive settings, system log, and shutdown.

Info Displays the unit’s system information including model ID, network

address, firmware version, and MAC addresses.

Back Arrow icon Exits Main menu

Using the main menu

Use the mouse or directional arrow keys to navigate through the menu commands and display the configuration screens. To display the main menu, click the Menu button on the mouse toolbar or press the Menu button on the front panel or remote control.

Navigating through dialog screens

Each dialog screen includes various options and buttons as seen in Figure 7 on page 20. The frame surrounding an option or button indicates that this option (or button) is currently selected.

Use the mouse to select any option or button on the screen. You can also use the directional arrow buttons (Up, Down, Left, or Right) to navigate through the options. Changes to screen settings can be entered in various ways as shown in Table 9 on page 20.

Saving your changes

Closing a screen, either by clicking the X button at the top right corner or by rightclicking, automatically saves and applies your changes. You cannot cancel or undo any changes you have entered in a dialog screen.

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Chapter 3: Operating instructions

Figure 7: Cameras menu

Table 9: Field entry types

Type Description

List box Provides more than two values for the option. Only one of them can

be selected. Click the scroll arrows at the right-hand side of the box to scroll through the possible values. You can also use the Up or Down Arrow buttons to select a value.

Edit box Lets you to enter characters into the settings, such as camera

name. Enter characters into an edit box through the virtual keyboard. See “ information.

Button Triggers a special function or allows you to display a new screen.

For example, click the Setup button to display the setup screen.

Using the virtual keyboard” below for more

Using the virtual keyboard

The virtual keyboard allows you to enter a full range of alphanumeric characters, such as camera name, through a virtual keyboard as shown in Figure 8 on page

21. The virtual keyboard automatically displays when entering values in an edit

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Chapter 3: Operating instructions

box field. You can use the front panel, IR remote control, or USB mouse to enter characters with the virtual keyboard.

Figure 8: Virtual keyboard

To enter characters in an edit box:

1. Highlight the edit box.

2. Click the mouse within the action frame (or press Enter in the front panel or remote control) to display the virtual keyboard.

3. Select the characters required.

4. When finished, click OK on the virtual keyboard to close the keyboard.

Exiting the main menu

Click Esc on the mouse toolbar (or right-click) or press Esc on the front panel or remote control to exit the main menu and return to live mode.

truVision DVR 31 User Manual 21

Chapter 3: Operating instructions

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Chapter 4

Basic operation

Summary

This chapter describes the basic operation of the DVR 31 such as how to turn on the unit, log on, control a PTZ camera, play back video, and archive recorded video files.

Content

Turning on the DVR 31 24 Live mode 24

Right-click mouse menu 25 Viewing in full screen 25 Viewing in multiscreen 26

Spot monitor 26

Controlling the spot monitor 26

Logging on 27 Logging off 28 Controlling a PTZ camera 28

Accessing PTZ mode PTZ control buttons 29 Calling up a preset PTZ point 30 Exiting the PTZ control mode 30

Playing back video 30

Instant video playback 31 Searching video for playback 31 Playback controls 35 Exiting playback mode 36

Archiving recorded files 36

Using Quick Archive in live mode 37 Using the Archive screen in live mode 37 Archiving a video segment in playback mode 39 Using the DVR player 39

Turning off the DVR 31 41

truVision DVR 31 User Manual 23

Chapter 4: Basic operation

Turning on the DVR 31

Before turning the DVR 31 power on, connect at least one monitor to the main video out or the VGA interface. Otherwise, you will not be able to see the user interface and operate the device. Use the power switch on the back panel to turn on the unit.

Live mode

The DVR 31 automatically enters into live mode once powered on. Live mode refers to the mode in which the DVR 31 displays live video from cameras. The DVR 31 on-screen display presents information such as the camera title, the current operating mode, and the date and time information as shown in Figure 9 below.

Figure 9: On screen display

1. Camera title

2. Mouse toolbar

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Chapter 4: Basic operation

Note: To move the camera title to a different position, left-click the mouse on the

date/time, and then select a new position while in live mode.

Right-click mouse menu

Right-click with the mouse to display the right-click mouse menu.

Figure 10: Right-click mouse menu

The follow options are available:

• Menu

• Display

• Live

• Sequence

• Search

• Archive

• PTZ

• Playback

• Escape

• Hide Panel

Viewing in full screen

Press a numeric button to switch to the corresponding camera display. For example, press 2 to view camera 2.

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Chapter 4: Basic operation

Viewing in multiscreen

Use the Display button on the front panel to cycle through different display formats. Figure 11 below displays the multiscreen formats available as defaults.

Figure 11: Display formats

15 16

2 x 2

Spot monitor

11 12

2 x 2 2 x 2 2 x 2

987

8910

11 12

1615

910

4 x 4

11 1 2

1615

876

To connect the spot monitor:

1. Connect the spot monitor to the Spot video out port on the back panel using a composite cable.

2. While in live mode, press and hold a numeric key for two seconds on the front panel or remote control.

3. The spot monitor displays the corresponding camera in full screen.

The spot monitor only supports full screen mode.

Note: Make sure that there is video signal input. Otherwise the spot monitor will

only show a blank screen.

Controlling the spot monitor

Press and hold a numeric button for two seconds to display the corresponding camera in full screen. Additionally, press and hold the SEQ button (on the front

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