Samsung DV393GTPAWR, DV365GTBGWR, DV365GTBGSF User Manual

CLOTHES DRYER

Technical Information

IMPORTANT SAFETY NOTICE – “For Technicians only” This service data sheet is intended for

use by persons having electrical, electronic, and mechanical experience and knowledge at a level generally considered acceptable in the appliance repair trade. Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use of this data sheet.

• Due to possibility of personal injury or property damage, always contact an authorized technician for servicing or repair of this unit.

• Refer to Service Manual (DV405, DV398, DV395, DV393, DV231, DV365) for detailed installation, operating, testing, troubleshooting, and disassembly instructions.

CAUTION

All safety information must be followed as provided in Service Manual of DV405, DV398, DV395, DV393, DV231, DV365.

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

Code No. : DC68-02365H-03_EN

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ALIGNMENT AND ADJUSTMENTS

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

ERROR ITEMS AND DIAGNOSTIC CODES

An occurrence of an Error will make a sound of error melody for 5sec and continuously show one of the Error Displays from the following errors.

Error Display Trigger Action Taken

Check for:

The Termistor resistance is very low or high.

Invalid heating Temp in running the dryer

Running the dryer with door open

- Clogged lint screen.

- Restricted vent system.

- Check Thermistor resistance.

Check for:

- Restricted vent system.

- Check Thermistor resistance.

Check for:

- Close the door, and run the dryer.

- Loose or open wire terminals in Door Sense circuit.

bE2

Invalid door state for more than 256 milliseconds

Invalid state of key circuit short for 30 secs

Invalid power source Frequency

Electronic Control Problem (Over Voltage Error)

Electronic Control Problem (Communication Error)

Invalid state of Eeprom communication

Check for:

- Loose or open wire terminals in Door Sense circuit.

Check for:

- Display PCB key circuit short or not.

Check for:

- Not using regular power source frequency

- Invalid power frequency sense circuit

Check for:

- Check PCB and Wire harness.

- Check Power supply.

Check for:

- Check PCB and Wire harness.

- Replace PCB.

Check for :

- PCB with Eeprom circuit.

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ALIGNMENT AND ADJUSTMENTS

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

TEST MODE Service Mode (DV405, DV398, DV395, DV393 only)

How to enter:

- To enter Service Mode , press Mixed Load Bell + Temp. Keys 3 seconds in normal mode until it

sends out a beeping sound.

- If pressing Mixed Load Bell + Temp. Keys in Service mode , it will return Normal mode.

- Even though entering Service mode, the operating cycle will not be inuenced.

DR Ready Modem Wire Test(DV431AS* only)

How to enter:

- After entering Service Mode, press the Wrinkle Prevent button to start the Wire Test.

- During the test, “----” is displayed.

- If the test result is normal after the test, “SG” is displayed.

- If a problem occurs, the “AE3” error code is displayed.

Touch Sensor Data Display Mode

Denition of Touch Sensor Data Display Mode:

- This mode is default mode of entering service mode.

How to enter:

- With Power On pressing Mixed Load Bell +Temp(DV405, DV398, DV395, DV393) or Wrinkle

Prevent + Temp(DV231, DV365) for 3 seconds.

- This action will put the dryer into sensor bar touch data mode

- Dryer will display Sensor Bar data.

Cycle Count Mode

Denition of Cycle Count Mode:

- This mode is to bring up the total number of cycles that User have carried out.

How to enter:

- Press the Mixed Load Bell(DV405, DV398, DV395, DV393) orTime(DV231,DV365) key in Service Mode.

Software Revision Mode

Denition of Software Revision Mode:

- It is to retrieve its software version

How to enter:

At Service Mode, press Temp until it sends out a beeping sound ex) In case of “U1 05”, U1 means major version “U1”, 05 means minor version “05”.

- If press Temp key In Software Version Mode, it will return Service Mode.

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ALIGNMENT AND ADJUSTMENTS

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

Continuous Run Mode

Power On state

(Normal user mode)

How to enter:

- Press Mixed Load Bell +Dry Level(DV405, DV398, DV395, DV393) or Wrinkle Prevent + Time(DV231, DV365) for 7 sec during Power On State (normal user mode).

- Once in Continuous Run Mode, display “cc” for 1 sec and nished cycle count for 1 sec and the remaining time for 1 sec in turns.

- The previous cycle will restart during Continuous Run Mode until the mode is deactivated.

- During Continuous Run Mode, press Mixed Load Bell +Dry Level(DV405, DV398, DV395, DV393) or Wrinkle Prevent + Time(DV231, DV365) for 7 seconds to go back to normal user mode.

Mixed Load Bell +Dry Level(DV405, DV398, DV395, DV393)

or Wrinkle Prevent + Time(DV231, DV365) 7 SEC

Continuous Run Mode

Data Display Mode (DV405, DV398, DV395, DV393 only)

How to Enter:

- With Power On, press AdjustUp Key + AdjsutDown Key for 7 seconds until it sends out a beeping sound .

- If not pressed any keys for 5 minutes, it will be set back from Data Display Mode

- If pressing AdjustUp Key in this mode, Display Mode will be incresed.

- If pressing AdjustDown Key in this mode, Display Mode will be decresed.

Denition of Data Display Mode:

- Display Mode 1 : Air Temperature data

- Display Mode 2 : Average Touch Sensor data for 1 minute

- Display Mode 3 : Average Temperature data for 1 minute

- Display Mode 4 : Vent sensor temperature data (*DV398 Only)

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ALIGNMENT AND ADJUSTMENTS

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

TROUBLE DIAGNOSIS

- As the micom dry machine is congured of the complicate structure, there might be the service call. Below information is prepared for exact trouble diagnosis and suitable repair guide.

Caution for the Repair and Replacement

Please follow below instruction for the trouble diagnosis and parts replacement.

1) As some electronic components are damaged by the charged static electricity from the resin part of dryer or the human body, prepare the human body earth or remove the potential dier ence of the human body and dryer by contacting the power supply plug when the work contacting to PCB is executed.

2) As the P.C.B assembly is designed for no trouble, do not replace the P.C.B assembly by the wrong diagnosis and follow the procedure of the trouble diagnosis when the micom is not operated normally.

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TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

No Problem What To Do

• All wires are hooked up to their corresponding terminals.

• Dryer is plugged in.

• Blown fuse or circuit breaker.

• Door switch functional...door closed. Check for error code 3 (See

Table for codedenition).

1 Will Not Start or Run

Motor runs/ tumbler

will not turn

Runs a few minutes

and then stops

Blows fuses or trips

circuit breaker

Blows fuses or trips

circuit breaker (Gas Model)

Will not heat (motor

runs)

Will Not Dry Gas

Model Poor Gas Ignition

• Start/Pause rotary selector dial functional.

• Control Board operational.

• Belt o or broken and Belt Cut-o Switch operates.

• Drive motor functional.

• Check motor winding resistance: 2.88ohms between pin #3 and

4, 3.5ohms between pin #4 and 5.

• Belt o or broken/damaged.

• Idler tension spring too weak or stretched.

• Idler pulley jammed or stuck.

• Lint buildup around drive motor.

• Low voltage present.

• Blower impeller blocked in blower housing.

• Drive motor - start switch contacts stuck closed.

- Is the belt connected well?

- Is the winding of the motor continuous?

(Rotor winding, stator winding, generator)

- Is the motor protector normal?

• If above points are not found, the PCB assembly is out of order.

Replace it.

• During ignition the dryer will draw X amps. With the burner ON,

the dryer will draw X amps. If the dryer is drawing amperages above this, then the house wiring, fuse box or circuit breaker is suspected to be at fault.

• Igniter harness loose and shorted to base.

• Incorrect wiring or wire shorted to ground.

• Drive motor winding shorting to ground.

Open heating element.

• Hi-Limit trips easily or is open.

• Regulating thermostat trips easily or is open.

• Membrane switch open.

• Check Thermistor.

When the dryer is operated on a heat setting, the igniter should be energized and burner shall re within 45 seconds at 120 VAC. The failure of a component in this system will usually be indicated by one of three symptoms:

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TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

No Problem What To Do

If the igniter does not heat up, remove power and using an ohmmeter, check the following:

• Open ame sensor

The igniter does not

glow

Igniter glows - No gas

ignition

The gas is ignited but

the ame goes out

Improper drying clothes wrinkled

Rough texture long dry time

Noisy and/Or

Vibration

• Open igniter

• Shorted booster coil

• Open wiring

• Bad motor switch ( Neutral supply)

• No power from control ( L1 supply)

If the igniter heats up but the main burner ame is not ignited, remove power and using an ohmmeter, check the following:

• Open secondary coil

• Open holding coil

• Open wire harness

• Stuck ame sensor (Stuck closed)

If a normal ignition takes place and after a short while the ame goes out, check for the following:

• Radiant sensor contacts opening prematurely.

• Weak gas valve coil may open when stressed by higher Temps.

• Weak Hi-Limit

• Poor venting

• Bad drum seals

• Lint lter is not clean.

• Restriction in exhaust.

• Outside exhaust hood damper door stuck closed.

• Exhaust too long, too many elbows, ex ductwork installed.

• Poor intake air available for the dryer.

• Incorrect tumbler speed. Tumbler belt slipping.

Blower impeller bound; check for foreign material in blower area.

•

• Customer overloading dryer.

• Check clothing labels for fabric content and cycle selected.

• Clothes too wet due to insucient spin out by washer.

• Thumping Check for loose tumbler bae, rear tumbler roller(s)

worn or misaligned, out-of-round tumbler or high weld seam on tumbler.

• Ticking Check for loose wire harness or object caught in blower

wheel area.

• Scraping Check for front or rear bulkhead felt seal out of

position or worn tumbler front bearings.

• Roaring Check for blower wheel rubbing on blower housing or

bad motor bearings.

• Popping or squealing sound. Check for a sticky or frayed belt.

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TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

COMPONENT TESTING PROCEDURES

Component Electrical Testing (with ohmmeter)



Thermistor resistance 10K Ω @ 25°C 77°F



Thermostat 1 resistance < 1Ω



Thermostat 3 resistance < 1

- If resistance is innity, replace thermostat 3.



Thermostat 2 resistance < 1

- If resistance is innity, replace thermostat 2.



Heater resistance 10 Ω

- If resistance is innity, replace Heater.



Belt Cut-o S/W

- Lever open: Resistance value < 1

- Lever push: Resistance value : ∞ Ω



Lamp resistance 80~100 Ω (Violet & gray)

Thermostat 3

160 °C, 25A thermal cut-off



Measure resistance of the following terminal

1) Door switch : o

Terminal : “COM” - “NC” (1-3) < 1Ω Terminal : “COM” - “NO” (1-2) : ∞ Ω

2) Door switch : On

Terminal : “COM” - “NC” (1-3) : ∞ Ω Terminal : “COM” - “NO” (1-2) < 1Ω

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Thermostat 2 Heater

127/99 °C, 25A Hi-limit

240V/5300W



Motor (Electronic & GAS)

Contacts

Function 1M 2M 3M 5M 6M

Start

Run

= Contact closed



Centrifugal Switch (Motor)

2.88Ω between Pin# 3 and 4

3.5Ω between Pin# 4 and 5

TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

THERMISTOR

238.23Ω @ 25 °C 77

GAS MODEL

Radiant Sensor(10RS)

Resistance value < 1 Ω If resistance is innite, replace Radiant sensor

Gas Valve(25M01A)

Valve 1-2 : Resistance value 1.2K Ω Valve 1-3 : Resistance value 0.5K Ω Valve 4-5 : Resistance value 1.2K Ω If resistance is innity, replace Valve

Igniter(101D)

Resistance value 40~400 Ω If resistance is innite, replace Igniter

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Thermostat (60T21 Hi-Limit)230F-50F

Resistance value < 1 Ω If resistance is innity, replace Thermostat

TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

Sensor Bars & temperature sensor check

Sensor Bars - Disconnect harness and test Pink wire Pin 4 to

Orange wire Pin 5. Approx ∞ Ω without laundry Approx 190Ω ± 10% with wet clothes

Cycling Thermistor - Disconnect harness and test Blue wire Pin 3 to Red wire Pin 6.

Approx 10 KΩ at 25 °C/77 °F

Sensor Bars & temperature sensor check (DV398 only)

Sensor Bars - Disconnect harness and test Pink wire Pin 4 to

Orange wire Pin 5. Approx ∞ Ω without laundry Approx 190Ω ± 10% with wet clothes

Cycling Thermistor1 - Disconnect harness and test Blue wire Pin 3 to Red wire Pin 6.

Approx 10 KΩ at 25 °C / 77 °F

Cycling Thermistor2 - Disconnect harness and test Yellow wire Pin 2 to White wire Pin 7.

Approx 238.231 KΩ at 25 °C / 77 °F

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TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

3-WIRE system connections

A. External ground connector B. Neutral grounding wire (green/yellow) C. Center silver-colored terminal block screw D. Neutral wire (white or center wire) E. ¾” (1.9 cm) UL-listed strain relief

1. Loosen or remove the center terminal block screw.

2. Connect the neutral wire (white or center wire) of the power cord to the center, silver-colored terminal screw of the terminal block. Tighten screw.

3. Connect the other wires to outer terminal block screws. Tighten screws.

4. Tighten the strain relief screws.

5. Insert the tab of the terminal block cover into your Dryer’s rear panel slot. Secure the cover with a hold-down screw.

If converting from a 4-wire electrical system to a 3-wire, the ground strap must be reconnected to the terminal block support to ground the Dryer frame to the neutral conductor.

4-WIRE system connections

A. External ground connector B. Green or bare copper wire of power cord C. ¾” (1.9 cm) UL-listed strain relief D. Center silver-colored terminal block screw E. Neutral Grounding wire (green/yellow) F. Neutral wire (white or center wire)

1. Remove the External ground connector screw.

2. Connect the ground wire (green or unwrapped) of the power cord to the external ground connector screw. If you want to connect B(Green or bare copper wire of power cord) to the Neutral Post without assembling with A(cabinet ground), call the service technician.

3. Loosen or remove the center terminal block screw.

4. Connect the neutral wire (white or center wire) of the power cord and the appliance ground wire (green with yellow stripes) under the central screw of the terminal block.

5. Connect the other wires to the outer terminal block screws. Tighten screws.

6. Tighten the strain relief screws.

7. Insert the tab of the terminal block cover into your Dryer’s rear panel slot. Secure the cover with a hold-down screw.

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WIRING DIAGRAM

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

WIRING DIAGRAM

OPTION 1 : Steam Models Only, OPTION 3 : DR READY Models Only

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