Samsung DV361GWBEWR-A3 User Manual [en, es, fr]

CLOTHES DRYER

Technical Information

• Due to possibility of personal injury or property damage, always contact an authorized technician for servicing or repair of this unit.

• Refer to Service Manual (DV363, DV361) for detailed installation, operating, testing, troubleshooting, and disassembly instructions.

CAUTION

All safety information must be follwed as provided in Service Manual of DV363, DV361.

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

Code No. : DC68-02365J-01_EN

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ALIGNMENT AND ADJUSTMENTS

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

ERROR ITEMS AND DIAGNOSTIC CODES

An occurrence of an Error will make a sound of error melody for 5 sec and continuously show one of the Error Displays from the following errors.

Error Display Trigger Action Taken

Check for:

hE HE

do dE

The Termistor resistance is very low or high.

Invalid heating Temp in running the dryer

Running the dryer with door open

Invalid door state for more than 256milliseconds

- Clogged lint screen.

- Restricted vent system.

- Check Thermistor resistance.

Check for:

- Restricted vent system.

- Check Thermistor resistance.

Check for:

- Close the door, and run the dryer

- Loose or open wire terminals in Door Sense circuit.

Check for:

- Loose or open wire terminals in Door Sense circuit.

bE2

FE Invalid power source Frequency

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Invalid state of key circuit short for 30secs(all models)

Invalid state of Eeprom communication

Check for:

- Display PCB key circuit short or not

Check for:

- Not using regular power source frequency

- Invalid power frequency sense circuit

Check for :

- PCB with Eeprom circuit.

ALIGNMENT AND ADJUSTMENTS

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

TEST MODE

Continuous Run Mode:

1. Press Signal + Dry Level for 3 sec during Power On State (Normal User Mode) .

2. Once in Continuous Run Mode, 7-Segment will toggle display “total cycle” and the remaining

time.

3. The previous cycle will restart during Continuous Run Mode until continuous run mode is

disabled.

4. During Continuous Run Mode, press Signal + Dry Level for 3 seconds to return to normal user

mode. 7-segment will no long display “total cycle ” and only display the remaining time.

Special Test Mode

Denition of Special Test Mode:

- Dryer must be on before Service Mode can be entered.

- Press Signal and Temp Keys for 3 seconds, or until 3 beeps are heard.

- The machine will now be in Service Mode.

- Upon entry into Service Mode, the Sensor Bar Touch Data will be shown (Default Special Test

Mode).

How to Enter:

- To enter Special Test Mode press Signal and Temp Keys for 3 seconds or until the control

beep.

Sensor Bar Touch Data Mode

Denition of Sensor Bar Touch Data Mode:

- Dryer will display Sensor Bar data, This mode is default mode of entering Special Test Mode

Cycle Count Mode

Denition of Cycle Count Mode:

- Cycle Number executed will display. How to Enter:

- To enter Cycle Count Mode press “Wrinkle Prevent” key while in Special Test Mode.

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ALIGNMENT AND ADJUSTMENTS

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

Software Version Mode

Denition of Software Version Mode:

- Dryer will show version of Program and Option. How To Enter

- Press Temp + Time + Power keys together while in power o.

Temperature Display Mode (in Celsius)

Denition of Temperature Display Mode:

- Dryer will display the temperature of drum inside in Celsius. How to Enter:

- Under Software Version Mode, press the “Temp” key.

• Converting °C  °F

Celsius(°C) -30 -10 10 30 50 70 Fahrenheit(°F) -22 14 50 86 122 158

System Check Mode

F =9/5C + 32

Denition of System Check Mode :

- While in Power O, pressing the Dry Level + Power keys simultaneously will put the dryer into

the System Check mode

- “ t2 “ will display.

- System Check Mode Progress t2 mode Function Performed Start/Pause

Motor(CW) Relay On  Heater Relay On  Heater Relay O  Motor(CW) Relay O (Circulation)

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ALIGNMENT AND ADJUSTMENTS

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

TROUBLE DIAGNOSIS

- As the micom dry machine is congured of the complicate structure, there might be the service call. Below information is prepared for exact trouble diagnosis and suitable repair guide.

Caution for the Repair and Replacement

Please follow below instruction for the trouble diagnosis and parts replacement.

1) As some electronic components are damaged by the charged static electricity from the resin part of dryer or the human body, prepare the human body earth or remove the potential dier ence of the human body and dryer by contacting the power supply plug when the work contacting to PCB is executed.

2) As the P.C.B assembly is designed for no trouble, do not replace the P.C.B assembly by the wrong diagnosis and follow the procedure of the trouble diagnosis when the micom is not operated normally.

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TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

No Problem What To Do

• All wires are hooked up to their corresponding terminals.

• Dryer is plugged in.

• Blown fuse or circuit breaker.

• Door switch functional...door closed. Check for error code 3 (See

Table for codedenition).

1 Will Not Start or Run

Motor runs/ tumbler

will not turn

Runs a few minutes

and then stops

Blows fuses or trips

circuit breaker

Blows fuses or trips

circuit breaker (Gas Model)

Will not heat (motor

runs)

Will Not Dry Gas

Model Poor Gas Ignition

• Start/Pause rotary selector dial functional.

• Control Board operational.

• Belt o or broken and Belt Cut-o Switch operates.

• Drive motor functional.

• Check motor winding resistance: 2.88ohms between pin #3 and

4, 3.5ohms between pin #4 and 5.

• Belt o or broken/damaged.

• Idler tension spring too weak or stretched.

• Idler pulley jammed or stuck.

• Lint buildup around drive motor.

• Low voltage present.

• Blower impeller blocked in blower housing.

• Drive motor - start switch contacts stuck closed.

- Is the belt connected well?

- Is the winding of the motor continuous?

(Rotor winding, stator winding, generator)

- Is the motor protector normal?

• If above points are not found, the PCB assembly is out of order.

Replace it.

• During ignition the dryer will draw X amps. With the burner ON,

the dryer will draw X amps. If the dryer is drawing amperages above this, then the house wiring, fuse box or circuit breaker is suspected to be at fault.

• Igniter harness loose and shorted to base.

• Incorrect wiring or wire shorted to ground.

• Drive motor winding shorting to ground.

Open heating element.

• Hi-Limit trips easily or is open.

• Regulating thermostat trips easily or is open.

• Membrane switch open.

• Check Thermistor.

When the dryer is operated on a heat setting, the igniter should be energized and burner shall re within 45 seconds at 120 VAC. The failure of a component in this system will usually be indicated by one of three symptoms:

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TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

No Problem What To Do

If the igniter does not heat up, remove power and using an ohmmeter, check the following:

• Open ame sensor

The igniter does not

glow

Igniter glows - No gas

ignition

The gas is ignited but

the ame goes out

Improper drying clothes wrinkled

Rough texture long dry time

Noisy and/Or

Vibration

• Open igniter

• Shorted booster coil

• Open wiring

• Bad motor switch ( Neutral supply)

• No power from control ( L1 supply)

If the igniter heats up but the main burner ame is not ignited, remove power and using an ohmmeter, check the following:

• Open secondary coil

• Open holding coil

• Open wire harness

• Stuck ame sensor (Stuck closed)

If a normal ignition takes place and after a short while the ame goes out, check for the following:

• Radiant sensor contacts opening prematurely.

• Weak gas valve coil may open when stressed by higher Temps.

• Weak Hi-Limit

• Poor venting

• Bad drum seals

• Lint lter is not clean.

• Restriction in exhaust.

• Outside exhaust hood damper door stuck closed.

• Exhaust too long, too many elbows, ex ductwork installed.

• Poor intake air available for the dryer.

• Incorrect tumbler speed. Tumbler belt slipping.

Blower impeller bound; check for foreign material in blower area.

•

• Customer overloading dryer.

• Check clothing labels for fabric content and cycle selected.

• Clothes too wet due to insucient spin out by washer.

• Thumping Check for loose tumbler bae, rear tumbler roller(s)

worn or misaligned, out-of-round tumbler or high weld seam on tumbler.

• Ticking Check for loose wire harness or object caught in blower

wheel area.

• Scraping Check for front or rear bulkhead felt seal out of

position or worn tumbler front bearings.

• Roaring Check for blower wheel rubbing on blower housing or

bad motor bearings.

• Popping or squealing sound. Check for a sticky or frayed belt.

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TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

COMPONENT TESTING PROCEDURES

Component Electrical Testing (with ohmmeter)



Thermistor resistance 10K Ω @ 25°C 77°F



Thermostat 1 resistance < 1Ω



Thermostat 3 resistance < 1Ω

- If resistance is innity, replace thermostat 3.



Thermostat 2 resistance < 1Ω

- If resistance is innity, replace thermostat 2.



Heater resistance 10 Ω

- If resistance is innity, replace Heater.



Belt Cut-o S/W

- Lever open: Resistance value < 1Ω

- Lever push: Resistance value : ∞ Ω



Lamp resistance 80~100 Ω (Violet & gray)



Motor (Electronic & GAS)

Contacts



Measure resistance of the following terminal

1) Door switch : open

Terminal : “COM” - “NC” (1-3) < 1Ω Terminal : “COM” - “NO” (1-2) : ∞ Ω

2) Door switch push: On

Terminal : “COM” - “NC” (1-3) : ∞ Ω Terminal : “COM” - “NO” (1-2) < 1Ω

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Function 1M 2M 3M 5M 6M

Start

Run

= Contact closed



Centrifugal Switch (Motor)

2.88Ω between Pin# 3 and 4

3.5Ω between Pin# 4 and 5

TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

GAS MODEL

Radiant Sensor(10RS)

Resistance value < 1 Ω If resistance is innite, replace Radiant sensor

Igniter(101D)

Resistance value 40~400 Ω If resistance is innite, replace Igniter

Gas Valve(25M01A)

Valve 1-2 : Resistance value 1.2K Ω Valve 1-3 : Resistance value 0.5K Ω Valve 4-5 : Resistance value 1.2K Ω If resistance is innity, replace Valve

Thermostat (60T21 Hi-Limit)230F-50F

Resistance value < 1 Ω If resistance is innity, replace Thermostat

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TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

Steam Models Only

CN1

1. AC Power Port

2. AC Power Off Detection Sensor

3. Door Detection Sensor

- Motor Relay Switch

RY5

Sensor Bars & temperature sensor check

Sensor Bars - Disconnect harness and test Pink

wire Pin 4 to Orange wire Pin 5. Approx ∞ Ω without laundry Approx 190Ω ± 10% with wet clothes

Cycling Thermostat - Disconnect harness and test Blue wire Pin 2 to Red wire Pin 6.

Approx 10 KΩ at 25 °C/77 °F

RY6

- Heater Relay Switch

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TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power.

3-WIRE system connections

A. External ground connector B. Neutral grounding wire (green/yellow) C. Center silver-colored terminal block screw D. Neutral wire (white or center wire) E. ¾” (1.9 cm) UL-listed strain relief

1. Loosen or remove the center terminal block screw.

2. Connect the neutral wire (white or center wire) of the power cord to the center, silver-colored terminal screw of the terminal block. Tighten screw.

3. Connect the other wires to outer terminal block screws. Tighten screws.

4. Tighten the strain relief screws.

5. Insert the tab of the terminal block cover into your Dryer’s rear panel slot. Secure the cover with a hold-down screw.

If converting from a 4-wire electrical system to a 3-wire, the ground strap must be reconnected to the terminal block support to ground the Dryer frame to the neutral conductor.

4-WIRE system connections

A. External ground connector B. Green or bare copper wire of power cord C. ¾” (1.9 cm) UL-listed strain relief D. Center silver-colored terminal block screw E. Neutral Grounding wire (green/yellow) F. Neutral wire (white or center wire)

1. Remove the External ground connector screw.

2. Connect the ground wire (green or unwrapped) of the power cord to the external ground connector screw. If you want to connect B(Green or bare copper wire of power cord) to the Neutral Post without assembling with A(cabinet ground), call the service technician.

3. Loosen or remove the center terminal block screw.

4. Connect the neutral wire (white or center wire) of the power cord and the appliance ground wire (green with yellow stripes) under the central screw of the terminal block.

5. Connect the other wires to the outer terminal block screws. Tighten screws.

6. Tighten the strain relief screws.

7. Insert the tab of the terminal block cover into your Dryer’s rear panel slot. Secure the cover with a hold-down screw.

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