Samsung DECT 500, DECT 1500 Installation And Programming Manual

SAMSUNG
DECT 500/1500
Product Name
Installation and
Programming
Manual
Product Name

Publication Information

Samsung Telecoms reserves the right without prior notice to revise in­formation in this publication for any reason.
Samsung Telecoms also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant.
Disclaimer
Samsung Telecoms is not responsible for errors or problems arising from users not installing or programming their Samsung systems as described in this manual.
Copyright 2004
Samsung Telecoms (UK) Ltd
All rights reserved. No part of this manual may be reproduced in any form or by any means - graphic, electronic or mechanical, including re­cording, taping, photocopying or information retrieval systems - without express written permission of the publisher of this material.
PN: 13872 Version 1.0
EU Declaration of Conformity
Appropriate to the law of radio and telecom terminal (FTEG) and Directive 1999/5/EC (R&TTE)
DECT 500 conforms with the following standards:
Health & Safety requirements contained in §3(1)1, Article 3(1)a: EN 60950: 2000 Protection requirements with respect to electromagn. compatibility §3(1)2, Article 3(1)b: EN 301 489-1: 2000 EN 301 489-6: 2000 Other relevant harmonised standards: TBR6, TBR21, TBR22
DECT 1500 conforms with the following standards:
Health & Safety requirements contained in §3(1)1, Article 3(1)a: EN 60950 EN 41003:1998 Protection requirements with respect to electromagn. compatibility §3(1)2, Article 3(1)b: EN 50081-1 EN 50082-1 Other relevant harmonised standards: CTR10, CTR22
The relevant declarations for the DECT 500 and DECT 1500 systems can be obtained from Samsung Telecoms (UK) Ltd at the address shown at the end of this guide.
Intended Use
This DECT telephone handset is intended to communicate with a Sam­sung telephone system, where such a telephone system is provided with the appropriate DECT interface. It allows the user to make and receive voice calls. An optional ear-microphone (headset) unit can be connected. The telephone is powered by an integral battery which is charged through the base unit provided. It should not be used for any other purpose.

Contents

Introduction...............................................................1
Part 1: Site Survey and Overview of DECT
Systems .....................................................................2
Preliminaries......................................................................................2
Before Starting the Survey ........................................................................2
Information Required.................................................................................4
Tools Needed for Site Survey....................................................................4
Site Survey Procedure......................................................................5
Checklist for Survey Data.................................................................6
Building Characteristics.............................................................................6
Radio Coverage.........................................................................................6
Keyphone System .....................................................................................6
Reporting Site Survey Results.........................................................6
DECT Survey Report Form .......................................................................8
Example Cell Planning Results..................................................................9
Positioning Base Stations ...............................................................12
Using the Demonstration Base Station......................................................12
Hot Spots................................................................................................... 13
Final Testing......................................................................................14
Traffic Measurement.........................................................................14
Troubleshooting with Base Stations...............................................15
Using Repeaters................................................................................17
Function of Repeaters............................................................................... 18
Repeaters in Multi-Cell Systems................................................................19
Areas with Low Traffic Intensity................................................................. 21
Introduction................................................................................................ 17
Displacement of Traffic Capacity Using Repeaters ...................................22
Repeaters as Problem Solvers in Multi-Cell Systems................................ 23
Installation of Repeaters with External Directional Antenna...................... 23
Repeater Jumps........................................................................................24
i
Contents
Part 2 DECT Hardware Installation and
Programming.............................................................25
DECT 1500..........................................................................................25
Hardware Configuration Overview.............................................................25
Configuring the CCFP ............................................................................... 26
Installing the Expansion Board and IWUs ................................................. 27
Cable Connections.................................................................................... 28
Power connection...................................................................................... 29
Serial Connection......................................................................................30
Installing the CCFP.................................................................................... 30
Installing RFPs (Base Stations)................................................................. 30
Starting the DECT 1500 System................................................................32
DECT 500............................................................................................33
Hardware Configuration Overview.............................................................33
Setting Optional Password Protection....................................................... 33
Installing the Base Station/Control Unit (CCFP)........................................34
Starting the DECT 500 System..................................................................35
Registering Handsets................................................................................ 35
Installing and Configuring a Samsung Repeater (WRFP) .............38
Appendix 1 Deployment Flowchart......................... 41
Appendix 2 Traffic Calculations ..............................42
ii

Introduction

This guide describes the procedures required for installing the Samsung DECT 500 and 1500 systems with Base Stations, Repeaters and handsets. Before installing the hardware, a careful site survey must be carried out to determine the exact require­ments of the site and the optimum locations for installing equipment.
The site survey and installation phase starts by surveying the site with the Site Sur­vey kit and marking your findings on a plan of the site; it ends when the system has been running for one or two weeks.
The procedure for the site survey and installation phase is summarised below.
1. Site survey by an accredited DECT engineer.
2. Install the Base Stations (and Repeaters if required) for optimum coverage.
3. Evaluate the site survey. If necessary, install additional Base Stations / Re­peaters, or move existing Base Stations / Repeaters.
4. Register handsets.
Part 1 describes the site survey and provides a detailed overview of the various components of your DECT system, including how Base Stations and Repeaters should be positioned to provide optimum performance.
Part 2 provides information on procedures to install and configure the hardware components for each system (CCFP, Base Stations, handsets etc.) and how to install Repeaters.
Installation and configuration of the DECT 1500 system requires the use of the sup­plied administration program running on a PC connected to the system. This is op­tional for a DECT 500 system.
Some Terminology
Throughout this guide, you will find the following terms used: CCFP=Central Control Fixed Part (the system “central processing unit”)
RFP=Radio Fixed Parts (Base Stations) WRFP=Wireless Radio Fixed Parts (Repeaters) PP=Portable Parts (handsets)
Important: The DECT system is not intended to be a cordless PABX solution. It is provided as an “add-on” to enhance the current range of Samsung PABXs.
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Part 1: Site Survey and Overview of
DECT Systems

Preliminaries

The DECT 500 is an entry-level system comprising a single Base Station/Controller (CCFP) allowing up to eight handsets to be used. The DECT 1500 comprises a cen­tral control unit (CCFP) supporting up to eight Base Stations and 64 handsets. The DECT 1500 can also be installed with an expansion board to support up to 16 Base Stations, or can be configured as two “linked” systems supporting up to 32 Base Sta­tions.
The site survey defines the locations of Base Stations needed to cover the area of the site adequately, and the number required for a 1500 system.
During the site survey and before the Base Stations are installed, an estimate of the expected number of users and the required coverage area should be made. In par­ticular:
How many handsets are expected to be used now and in the future?
How many calls are made, and how long is the average call?
Is it necessary to have 100% coverage?
Before Starting the Survey
Due to the nature of radio waves, wireless telecommunication, to a large extent, de­pends on the environmental characteristics of a site.
y The signal strength of radio waves transmitted from a Base Station should be measured
carefully at several points. The results can then be recorded in the form of contour lines on the site map.
y A great deal of time and effort can be saved if simulation devices or measuring devices are
available.
y The pre-prepared survey kit and a DECT D-5000 handset can be used to measure the strength
of radio signals.
y All the test results should be kept safely for effective maintenance of the site.
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Part 1: Site Survey and Overview of DECT Systems
Environmental Considerations for Users and Buildings
y Carefully track the movement of users to establish movement patterns. The number of
Base Stations required is determined by the number of users and their movements.
y The distance between Base Stations should be at least 3m to avoid interference. Keep the
distance between Base Stations shorter the more frequently users move while in conversa­tion.
y Do not install a Base Statio n where it could spoil architectural features.
y Consider ease of maintenance when installing a Base Station.
Other Considerations
y There should be at least one Base Station with an RSSI (Receive Signal Strength Indicator)
value greater than 65 hex and a “Q” value (bit error rate) greater than 52 at some location within the service area for DECT users.
y Take into account radio interference caused by objects such as trees, walls and glass. Try
to install in an open environment where masking by objects is minimised. Refer to Table 1 for details.
Table 1: Radio Interference by Materials
Material Approximate Loss in dB
Glass 2 Glass, metal reinforced grid 10 Glass, metal-clad sun guard 10 Wall, indoor, wood 2 Wall, brick, 10cm 3.5 Wall, concrete, 15cm 9 Wall, concrete, 20cm, large windows 6 Wall, concrete, 40cm 17 Concrete 15 Concrete, metal clad 30 Concrete, window 8–9 Venetian blinds open 10 Venetian blinds closed 20 Soft partitioning 3–4
y
When installing cables for Base Stations, keep them away from high-speed LAN cables and power cables which can cause electrical interference. Maintain at least 1m distance.
y Avoid installing a Base Station near windows since radio interference between floors of a
building might be more active due to diffraction of radio waves.
y It is recommended that a Base Station should be installed at a distance of 2m from the floor
and 30cm from the ceiling, and cables should come from the ceiling rather than the floor.
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Part 1: Site Survey and Overview of DECT Systems
y Take into account interference from adjacent cells when the DECT system is installed in a
multi-storey building (Hot Spot).
y
Take into account the following characteristics of radio waves.
- Body effect:
The RSSI and Q values may differ depending on the location of the handset on the hu-
man body.
- Speed of moving handset:
The RSSI and Q values may fluctuate if a handset moves at speed.
- Line of sight:
Much more consideration is required when a Base Station is to be installed in a wide-
open area.
- Multi-storey deployment:
Characteristics of cells in each storey may differ due to the structure and materials of the
building.
Information Required
y Obtain a map of the site. y Note the general construction materials used in walls and doors of the building(s), including
window coating and covering, if any. Also note any large metal objects such as equipment, doors, and fluorescent lamp shades. In general, radio frequency (RF) signals are attenu­ated to some degree when passing though materials. Some materials, such as metal, at­tenuate RF signals to a higher degree. (See Table 1, above
y Define the number of handset users and which are the high traffic areas, such as confer-
ence rooms, cafeterias and manufacturing departments.
y Check which positions allow and prohibit Base S tation installation.
y Determine the required coverage areas, such as elevators, stairwells, toilets, outdoor areas
etc.
y Establish the position of the DECT system and available cabling.
Tools Needed for Site Survey
y
DECT Demonstration and Installation Kit
y Handsets (D-5000): 2 y Base Station (RFP)
.)
y Sound source (CD player and headset) y Tape measure y Map of the building
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Part 1: Site Survey and Overview of DECT Systems

Site Survey Procedure

Before you start cell planning, the coverage estimation for the site should be com­pleted and the possible Base Station locations indicated on the site map. Cell plan­ning is done as follows:
1. At a selected Base Station location, set up the survey kit.
2. Place the Base Station near the ceiling or at a height of about 2.5m.
3. Press * 99989 * on the handset.
The handset displays the RSSI and Q values of the Base S tation.
4. Move away from the Base Station and check the RSSI and Q values until they read the mini­mum (RSSI=65, Q=52). Stop and ma rk this as the border of the cell on the map. Note that:
y When measuring RSSI and Q values, hold the handset close to your body or shield the
aerial with the handset with your hand, pause for 2–3 seconds, take a reading and move on.
y To avoid confusion, different cell boundaries should be marked with different line patterns,
e.g. dashed line, dotted line, etc. Do not use colours as these may be lost when photo­copying.
y For a multi-storey building it must be clear on what floor the Base Station was positioned
and that the result may be several cell contours on different floors.
5. Using the following numbering conventions, name the Base Stations and cells and mark them on the map.
y xRyy : refers to the identity of the Base Station, where
x is the level (-1 is basement, 0 is ground, 1 is the 1st floor, etc) R means this is a Base Station yy is the Base Station position number. This number should be unique.
For example, a Base Station on the 2nd floor and with position number 4 is identified as 2R04.
y xCyy : refers to the identity of the cell, where
x is the level at which the measurement was made (-1 is basement, 0 is ground, 1 is the 1st floor, etc) C means this is a cell
yy is the position number of the Base Station being measured
For example, if measurement is made on the 2nd floor and the measured Base Station position number is 4, the identity of the cell is 2C04.
.
6. Repeat steps 1–5 for the remaining planned Base Station positions.
7. At this stage, it may be necessary to move some of the planned Base Station positions or add new ones to eliminate shadows or optimise cell size. If so, it may also be necessary to do additional measurements to check that the new Base Station positions do not create other problems.
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Part 1: Site Survey and Overview of DECT Systems
Choose the Base Station positions required. This may need to be done in consultation with a
customer engineer. In choosing Base Station positions, the required cabling to the keyphone system should be considered. Base Station positions must be defined such that later installa­tion problems are minimised.
8. Having completed the above procedures, install the Base Stations in the positions marked on the map.
Some example cell planning results are shown at the end of this chapter.

Checklist for Survey Data

Building Characteristics (for each building)
y Building identification (refer to maps if available) y What building is used for y Dimensions (refer to maps if available) y Number of floors y Height of each floor y Partitioning per floor y Construction details
Radio Coverage
List areas where radio coverage is not necessary or which are to be excluded from radio coverage. Also list areas where radio coverage is not feasible or requires spe­cific Base Stations.
Keyphone System
Type and location of keyphone system (e.g. OfficeServ 500).

Reporting Site Survey Results

It is important to make a comprehensive survey report that records site survey results and provides useful information for the engineer who is to actually install the equip­ment. The following information should be included in the survey report. (See the
DECT Survey Report Form over the page.)
y A description of the site, explaining whic h buildings and grounds are to be included in the
report. A description of the topography of outdoor areas may be useful.
y A specification of the construction of the buildings and construction materials. y Customer requirements for:
- the number of handsets
- required coverage
- performance requirements (traffic density, grade of service etc.)
y The location and the type of the keyphone system (e.g. iDCS500, OfficeServ500).
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Part 1: Site Survey and Overview of DECT Systems
y Cabling details: a specification of cables already present on the site and a list of new
cabling required, including the distance between the Base Station and IWU card for existing and new cabling.
y Copies of the maps of the site with the position of Base Stations an d cell boundaries clearly
marked.
y A list of possible configurations to help the customer decide exactly what is req uired. y A specification of where Base Stations should be placed. This can be marked on the survey
map, but additional information such as height and fixing instructions should be included where appropriate.
y A specification of the areas that will be covered by the Base Stations and areas that may
cause problems. This can be useful when testing the system. The theoretical maximum number of overlapping cells is 10, if all time slots and frequencies are used. If not all time slots and frequencies are used, this value is higher, although this is unlikely to be the case in practical situations. For a large site where a thorough survey has been impossible, it may be prudent to add 10–20% more Base Stations to requirements to allow for unforeseen problems.
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Part 1: Site Survey and Overview of DECT Systems
DECT Survey Report Form
Number: Date: From : [Survey Engineer]
To : [Customer Installation Engineer]
1. SITE
[full address of site]
2. Survey Engineers
[name and addresses of engineer(s) who executed the survey]
3. Outline description of site
[short description of site (dimensions, environment, number and type of buildings, etc)]
4. Number of handsets and expected traffic
[description of expected traffic and indication of above- or below­average traffic areas]
5. Test results
[this should include the site maps and any additional information that may be useful]
6. Connections to Base Stations
[list of planned Base Stations with approximate cable length and type, and whether existing wiring can be used or new cabling is re­quired]
7. Type and location of keyphone system
[description, location and system configuration]
8. Existing cabling
[indicate what cabling is available and how it is distributed across the site]
9. Base Station installation
[for each Base Station, indicate exactly where it can be installed, e.g. “in the corridor against the wall of room 32, 2.5m high” and where customer restrictions apply as to where Base Stations may be in­stalled]
10. Possible configurations
[list alternative configurations for the deployment of Base Stations— refer to coverage maps and indicate areas where coverage cannot be guaranteed]
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Part 1: Site Survey and Overview of DECT Systems
Example Cell Planning Results
Survey Map of the 1st Floor
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Part 1: Site Survey and Overview of DECT Systems
Survey Map of the 2nd Floor
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