Samsung DCS User Guide

CONTENTS
TABLE OF CONTENTS
GENERAL DESCRIPTION SECTION
PART DESCRIPTION PAGE
1 SYSTEM OVERVIEW
1.1 SIZE AND CONFIGURATION ...................................................... 1.1
1.2 TECHNOLOGY ............................................................................ 1.3
1.3 PROGRAMMING ......................................................................... 1.3
2 HARDWARE DESCRIPTIONS
2.1 KEY SERVICE UNIT.................................................................... 2.1
2.2 EXPANSION KIT .......................................................................... 2.1
2.3 RAM PACKS ................................................................................ 2.2
2.4 INTERFACE CARDS ................................................................... 2.2
2.5 STATION EQUIPMENT................................................................ 2.3
3 SPECIFICATIONS
CONTENTS
3.1 ELECTRICAL SPECIFICATIONS ................................................ 3.1
3.2 DIMENSIONS AND WEIGHTS.................................................... 3.1
3.3 ENVIRONMENTAL LIMITS .......................................................... 3.1
3.4 CABLE REQUIREMENTS ........................................................... 3.2
3.5 SYSTEM TONES ......................................................................... 3.2
3.6 KEYSET LED INDICATIONS ....................................................... 3.4
3.7 RESERVE POWER DURATION ESTIMATES ............................ 3.4
4.1 SYSTEM FEATURE DESCRIPTIONS ...................................... 4.1.2
4.2 STATION FEATURE DESCRIPTIONS ..................................... 4.2.1
4.3 DISPLAY FEATURE DESCRIPTIONS...................................... 4.3.1
4.4 SAMPLE SMDR PRINTOUT..................................................... 4.4.1
4.5 SAMPLE SMDR PRINTOUT WITH CALLER ID....................... 4.5.1
5 USER INFORMATION
5.1 RADIO FREQUENCY INTERFERENCE ..................................... 5.1
5.2 FCC REQUIREMENTS................................................................ 5.1
5.3 TELEPHONE COMPANY INTERFACES ..................................... 5.2
5.4 SAFETY TESTS .......................................................................... 5.3
5.5 MUSIC ON HOLD WARNING...................................................... 5.3

DCS COMPACT GENERAL SYSTEM DIAGRAM

FACSIMILE
CONTENTS
VOICE MAIL / AUTO
ATTENDANT SYSTEMS
STANDARD 24B KEYSET
7 BUTTON KEYSET
PRINTER OR CALL ACCOUNTING
SYSTEM
STANDARD TELEPHONE
TONE / PULSE
SAMSUNG SINGLE
LINE TELEPHONE
CORDLESS
PHONE
ANSWERING
MACHINE
LCD 24B KEYSET
SYSTEM PROGRAMMING REMOTE PROGRAMMING COMPUTER TELEPHONY INTEGRATION
AOM
COMPUTER
TELEPHONE
• LOOP LINES
• DISA
• TIE LINES
LINES
LOUD BELL
EXTERNAL MUSIC
SOURCES
DOOR PHONES
EXTERNAL PAGING
4 ZONES
UPS
UNINTERRUPTIBLE
POWER SUPPLY
110V AC

PART 1. SYSTEM OVERVIEW

1.1 SIZE AND CONFIGURATION

The PROSTAR DCS COMPACT is an expandable digital hybrid key telephone system that begins with four C.O. line ports and eight keyset ports and expands to ten C.O. line ports and 22 stations (see Figure 1–1). In addition, up to ten keyset daughterboards may be added to the system to provide the maximum configuration of ten C.O. line ports and 32 stations.
Two types of telephones can be connected to the system: proprietary digital stations called “keysets” that connect to DLI (Digital Line Interface) ports and standard telephone sets, generally called “single line telephones” that connect to SLI (Single Line Interface) ports.
CONTENTS
The above chart describes configurations using the basic Key Service Unit and 2 x 4 expansion cards. However, by using the DCS COMPACT’s unique keyset daughterboards (KDBs), which are installed in the base of a digital keyset, the capacity of the system can be increased by one station per KDb. Installing a KDb-DLI adds another digital port while a KDb-SLI adds a single line port. Mix and match these two types of KDb for up to a total of ten KDBs in the system. Using this method allows the DCS COMPACT to expand to a maximum of 30 stations. Adding the optional 2 SLI card to the Key Service Unit provides a further two SLI ports. The combination of the basic 4 x 8 Key Service Unit plus three 2 x 4 expansion cards plus ten KDBs plus a 2 SLI card provides a maximum configuration of ten C.O. lines and 32 stations plus miscellaneous circuits.
1.1
CONTENTS
CONFIGURATION NOTES
1. Only one 2 SLI card can be installed in the system.
2. Only one MISC card can be installed in the system.
3. Only three 2 x 4 cards can be installed in the system.
4. Only ten KDbs can be installed in the system.
1.2

1.2 TECHNOLOGY

SWITCHING

System switching is accomplished by means of a custom IC “engine” that provides 256 switchable digital channels. Each of the 256 digital channels is automatically assigned to carry voice or data as required by system operation in a PCM format. In addition to the 256 channels mentioned above, the system also utilizes Digital Signal Processors or DSPs. Each DSP may be configured by the switching control program as a DTMF sender, a DTMF receiver or a C.O. tone detector on a per-call basis. The engine chip contains four DSP channels and an additional four DSPs are added when a MISC card is installed. This means that the system contains a total of eight DSP channels when fully expanded. The DSP channels are fully shared throughout the system as a common resource.

MEMORY

The system operates using stored program control. This program is stored in either two EPROM chips (1024 Kbytes of memory) or four EPROM chips (2048 Kbytes of memory) depending on the feature package. All specific customer data is stored in non-volatile random access memory (NV-RAM) located on the removable RAM pack. It is protected by a Ni-Cd (NICAD) battery providing up to 30 days of memory protection.

MICROPROCESSORS

CONTENTS
The DCS COMPACT uses distributed processing. The system’s primary processor is a 16 bit Motorola® MC68000 operating at a clock speed of 8 MHz. The secondary level of processing is done in the keysets. The digital keyset uses a Hitachi H8 processor for data communication within the DCS COMPACT.

1.3 PROGRAMMING

The DCS COMPACT comes with default data. This data provides for operation within seconds after applying power. All trunks and stations are assigned according to the de­fault numbering plan. This numbering plan is flexible and may be changed if so desired. The technician customizes this default data to meet the end user’s requirements.
The system can be programmed from any display keyset without interrupting normal sys­tem operation. There are three levels of programming: TECHNICIAN, CUSTOMER and STATION. The technician level has access to all programs and can allow the customer access to system programs as needed. Technician and customer access are controlled by different security passcodes.
The DCS COMPACT also allows the use of a proprietary computer program called CPCMMC. This permits a technician to program the system using a personal computer. CPCMMC can be used on-site to modify the customer database or to
entire customer database to a file. This file can then be saved as a backup and uploaded when required to restore the database.
download
(save) the
Through the use of modems, CPCMMC can access a DCS COMPACT system remotely (off-site) to make database changes or perform uploads or downloads of the customer database as if the technician were on-site.
1.3

PART 2. HARDWARE DESCRIPTIONS

2.1 KEY SERVICE UNIT

The DCS COMPACT Key Service Unit (see Figure 2–1) is a single plastic cabinet containing the follow­ing:
l A power supply l Processing, switching and the system operating
program
l Four Caller ID compatible loop start C.O. inter-
faces with a replaceable 4 C.O. protection card (4COP)
l Eight 2B+D digital keyset interfaces l One MOH/BGM input l One page output l One auxiliary relay
CONTENTS
l Power failure circuits for the first two C.O. lines
FIGURE 2–1

2.2 EXPANSION KIT

The optional expansion kit (see Figure 2–2) consists of a backplane PCB with connectors for three 2 x 4 expansion cards and a plastic rack to support the cards. The kit is installed inside the basic KSU and connects to the KSU motherboard via a 50 pin ribbon cable and two pairs of ground wires.
2.1
FIGURE 2–2

2.3 RAM PACKS

To operate, the KSU must be equipped with a RAM pack to hold the customer database (see Figure 2–
3). There are two types of RAM pack available RAM packs 1 and 2, de­scribed below.

RAM PACK 1 contains:

l Customer database
contained in 256 Kbytes of battery pro­tected memory and the Real Time Clock circuit

RAM PACK 2 contains:

l Customer database contained in 256 Kbytes of battery protected memory and the Real
Time Clock circuit
l Additional 256 Kbytes of battery-protected memory for the Caller ID features and to
increase the speed dial library to 1500 numbers
FIGURE 2–3
CONTENTS

2.4 INTERFACE CARDS

A. The 2 SLI card is installed in a dedicated slot on the KSU motherboard. The card
provides two single line telephone interfaces equipped with OPX protection and the ability to provide a loop disconnect signal.
B. The 2 x 4 DLI card provides two Caller ID-compatible loop start C.O. interfaces and
four 2B+D DLI ports.
C. The 2 x 4 SLI card provides two Caller ID-compatible loop start C.O. interfaces, four
SLI ports for industry standard single line telephones and the ability to provide a loop disconnect signal. NOTE: This card does not provide OPX protection.
D. The 2 E & M x 4 DLI card provides two two wire (TL11M) tie line interfaces and four
2B+D DLI ports.
E. The MISC 1 card provides a second MOH/BGM input, four page zone control relays,
two serial I/O ports and four DSP circuits. It is recommended that this card be used in situations requiring heavy single line telephone use.
F. The MISC 2 card is similar to the MISC 1 but with the addition of Caller ID decoding
circuits.
G. The KDb-DLI board, if installed in a digital keyset, will provide a second DLI port for the
connection of a digital station device.
H. The KDb-SLI board, if installed in a digital keyset, will provide an SLI port for the
connection of a standard telephone device. provide disconnect signal or OPX protection.
NOTE: The SLI port on a KDb-SLI cannot
2.2

2.5 STATION EQUIPMENT

LCD 24B Keyset (See Figures 24)

l Built-in speakerphone l 24 programmable keys (16 with tri-
colored LEDs)
l Four fixed function keys l 32 character display (2 x 16) with three
associated soft keys and a scroll key
l UP/DOWN buttons for digital control of
speaker, handset and ringer volumes
l Eight selectable ring tones l Desk- or wall-mounted l Available in almond or charcoal

STD 24B Keyset (See Figures 2–5)

l Built-in speakerphone l 24 programmable keys (16 with tri-
colored LEDs)
l Four fixed function keys l UP/DOWN buttons for digital control of
speaker, handset and ringer volumes
l Eight selectable ring tones l Desk- or wall-mounted l Available in almond or charcoal
CONTENTS
FIGURE 2–4

LCD 12B Keyset (see Figures 26)

l 32 character display (2 x 16) with three
associated soft keys and a scroll key
l Built-in speakerphone l 12 programmable keys (six with tri-
colored LEDs)
l Four fixed function keys l UP/DOWN buttons for digital control of
speaker, handset and ringer volumes
l Eight selectable ring tones l Desk- or wall-mounted l Available in almond or charcoal
FIGURE 2–5
FIGURE 2–6
2.3

Basic 12B Model Keyset

(see Figures 2–7)
l Built-in speakerphone l 12 programmable keys (six with tri-
colored LEDs)
l Four fixed function keys l UP/DOWN buttons for digital control of
speaker, handset and ringer volumes
l Eight selectable ring tones l Desk- or wall-mounted l Available in almond or charcoal

7 Button Model Keyset (see Figures 2–8)

l 7 programmable keys l Three fixed function keys l UP/DOWN buttons for digital control of
speaker and ringer volumes
l Eight selectable ring tones l Desk or wall mounted l Available in almond or charcoal
CONTENTS
FIGURE 2–7
32 Button Add-On Module (AOM)
(see Figures 2–9)
l 32 programmable keys l Two fixed function keys l UP/DOWN buttons for digital control of
speaker and ringer volumes
l Available in almond or charcoal l One or two can be assigned to any DCS
keyset to provide executive off-hook voice announce and additional programmable keys (see Figure 2–10)
l Can operate as a stand-alone handsfree
telephone unit
FIGURE 2–8
FIGURE 2–9
2.4

Door Phone Interface Module (DPIM) and Door Phone (see Figures 2–11 and 2–12)

l The DPIM adapts any DLI circuit for use
with the door phone unit
l Commonly used to request entry through
locked doors (interior or exterior) or as a room monitoring box
l Provides contact control to be used with
customer-provided electric door lock
l Door phone is wall-mounted l Door phone is weather resistant
CONTENTS
FIGURE 2–10
FIGURE 2–11
2.5
FIGURE 2–12
Computer Telephony Module (CTM) (See Figure 213)
l Provides RS232 connection via DB9 for TAPI applications l Connects with any DLI port
CONTENTS
FIGURE 2–13

Single Line Telephone (See Figure 2–14)

l Four fixed function keys: hold, flash,
new call, and monitor.
l Data Port: selectable to share station
extension or utilize a separate extension
l On hook dialing l Message Waiting/Ring Indicator l Desk or wall mounted l Ring volume control l Four available ring tones. l Available in almond and black
Note: This single line telephone set is
FCC approved for direct connection to the public telephone network. FCC # A3LKOR-24627-TE-T REN 0.9B UL LISTED 19X9 FILE # ETI 8093
FIGURE 2–14
2.6

PART 3. SPECIFICATIONS

The following tables provide technical data for the DCS COMPACT hybrid/key telephone system.

3.1 ELECTRICAL SPECIFICATIONS

AC INPUT 120 (88–132) VAC (48–63 Hz)
POWER CONSUMPTION (MAX) 97 WATTS MAXIMUM
FUSE RATING 3 AMP
BTU RATING (MAX) 5.5 BTU/MINUTE
+5 VOLTS 2.0 AMPS MAX
DC OUTPUT –5 VOLTS 0.5 AMPS MAX
–48 VOLTS 1.0 AMPS MAX
CONTENTS

3.2 DIMENSIONS AND WEIGHTS

HEIGHT WIDTH DEPTH WEIGHT
DCS COMPACT BASIC SYSTEM: 22.5" 14.25" 5" 16 lb. SINGLE CABINET
EXPANDED SYSTEM 22.5" 14.25" 5" 22 lb.
DIGITAL KEYSET (ALL MODELS) 4.25" 8.50" 9" 2 lb. 9 oz.
ADD-ON MODULE 4.25" 4.25" 9" 1 lb. 3 oz.
DOOR PHONE 5" 3.88" 1.25" 6.8 oz.

3.3 ENVIRONMENTAL LIMITS

OPERATING TEMPERATURE 32–104 °F/1–40 °C
STORAGE TEMPERATURE -13–158 °F/-10.5–70 °C
HUMIDITY 10%–90% NON-CONDENSING
3.1

3.4 CABLE REQUIREMENTS

EQUIPMENT CABLE AWG MAX FEET MAX METERS
DIGITAL KEYSETS 1 PR. TWISTED 24 1300 400
ADD-ON MODULES 1 PR. TWISTED 24 1300 400
SINGLE LINE STATION 1 PR. TWISTED 24 3000 1 KM
DOOR PHONE 2 PR. TWISTED 24 330* 100
*This is the maximum length of the cable between the door phone and the DPIM. The DPIM can be installed up to 900 cable feet from the KSU.

3.5 SYSTEM TONES

TONE FREQUENCIES CADENCE
CONTENTS
DIAL TONE 350 + 440 Hz CONTINUOUS
RING BACK TONE 440 + 480 Hz 1 sec on + 3 sec off
BUSY TONE 480 + 620 Hz 0.5 sec on + 0.5 sec off
DND/NO MORE CALLS 480 + 620 Hz 0.25 sec on + 0.25 sec off
ERROR TONE 480 + 620 Hz 0.25 sec of each tone
CONFIRMATION TONE 350 + 440 Hz Three bursts of tone
0.1 sec on + 0.1 sec off
TRANSFER/CONF 350 + 440 Hz 0.1 sec on + 0.1 sec off
3.2

SYSTEM TONES

CONTENTS
3.3
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