Samsung Convoy 4 User Guide

User guide.
User Manual
Please read this manual before operating your device
and keep it for future reference.
Legal Notices
Legal Notices
WARNING!This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please call 1-800-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights
secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product, including but not limited to ‘PowerTOP’ and ‘e2fsprogs’, incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:
opensource.samsung.com
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VZW_B690V_EN_UM_TN_PB5_032916_FINAL
Legal Notices
Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE
Disclaimer of Warranties;
PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE DEVICE WITHOUT AUTHORIZATION, YOU WILL BE NOTIFIED ON THE SCREEN THAT THE PHONE WILL NO LONGER OPERATE AND BE INSTRUCTED TO POWER DOWN THE DEVICE. YOU MUST THEN CONTACT YOUR CARRIER TO RESTORE THE DEVICE TO THE CARRIER AUTHORIZED SETTINGS.
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Legal Notices
Samsung Electronics America (SEA), Inc.
Address:
85 Challenger Road Ridgefield Park, New Jersey 07660
Phone:
1-800-SAMSUNG (726-7864)
Internet Address:
samsung.com
©2016 Samsung Electronics America, Inc. Samsung is a registered trademark of SamsungElectronics Co., Ltd.
Other marks are the property of their respective owners.
Note: Screen images are simulated. Appearance of device may vary.
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: samsung.com/us/support
The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device.
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Legal Notices
Legal Information
Important legal information can be accessed in writing at samsung.com
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.
Samsung Limited Warranty - This product is
covered under the applicable Samsung Limited Warranty INCLUDING ITS DISPUTE RESOLUTION
PROCEDURE and your right to opt out of arbitration within 30 calendar days of the first consumer purchase. You may opt out by either sending an email to optout@sea.samsung.com with the subject line “Arbitration Opt-Out” or by calling 1-800-SAMSUNG (726-7864) . For more detailed
procedures, please refer to the “Dispute Resolution Procedures and Arbitration and Opt-Out” section of the Limited Warranty.
The online version of the Health/Safety and Warranty guide for your device can be found at:
English
samsung.com/us/Legal/Phone-HSGuide
Spanish
samsung.com/us/Legal/Phone-HSGuide-SP
The online version of the End User License Agreement (EULA) for your device can be foundonline at:
samsung.com/us/Legal/SamsungLegal-EULA
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Table of Contents

Table of Contents
Getting Started........................................................... 1
Front View.........................................................................2
Side View .......................................................................... 4
Open View ........................................................................6
Assemble Your Device ................................................... 8
Set Up Your Device.......................................................13
Know Your Device.................................................. 16
Home Screen .................................................................17
Status Bar.......................................................................19
Navigation .......................................................................20
Enter Text........................................................................29
Calling............................................................................36
Make and Answer Calls ...............................................37
Push to Talk (PTT) (Coming Soon) ............................43
Main Menu ..................................................................53
Contacts..........................................................................54
Messaging ......................................................................70
Recent Calls ...................................................................84
Internet ............................................................................86
Media Center..................................................................87
Tools.............................................................................. 101
Apps.............................................................................. 113
VZ Navigator................................................................ 114
Settings ........................................................................ 115
v

Getting Started

Learn about your mobile device hardware, assembly procedures, and how to get started using your new device.
Getting Started

Front View

Flashlight Camera
Rewind Fast Forward
Play/Pause
Speakers
2
Front View
Getting Started
Here are some key features on the front of your device.
Camera: Take pictures and record videos.
Fast forward: When the phone is closed, press to
Lock or Unlock external keys (press Fast Forward key, then press and hold the Rewind key to unlock external keys). During music playback, press and hold to fast forward music. Press to go to the next song.
Play/Pause: During music playback, press to
play/pause music. When the phone is closed, presstoaccess an external menu of applications.
Speakers: Play music and other sounds.
Rewind: During music playback, press and hold to
rewind music, or press to go to the previous song.
Flashlight: Illuminate subjects in low-light
environments when taking a photo or recording video, or use as a flashlight.
3
Front View
Getting Started

Side View

Shortcut/PTT key
Volume key
Memory
card slot
Headset jack
Speakerphone
USB charger/ Accessory port
4
Side View
Getting Started
Here are some key features on the sides of your device.
Headset jack: Plug in an optional 3.5 mm headset
(not included) for safe, convenient conversations.
Speakerphone: When the phone is closed, press
and hold to turn Driving Mode on or off. When the phone is open, press to turn Speakerphone on oroff.
USB charger/Accessory port: Connect the USB
charger (included) and other optional accessories (not included).
Memory card slot: Install an optional memory card
(not included) for storage of files.
Volume key: Press to adjust master volume or voice
volume during a call. Press to mute an incoming call ringtone. Press and hold down to activate Sound Off mode or press and hold up to return to the Master Volume level. When using the external menu, press to navigate lists. With the phone closed, press down four times to initiate the Fake Call feature.
Shortcut/PTT key: Press and hold to launch a
shortcut menu. When PTT (Push To Talk) mode is turned on, press to initiate PTT.
5
Side View
Getting Started

Open View

Earpiece
Directional keys Center select key
Left soft key Right soft key
Camera/Camcorder
Send End/Power
Voicemail
Voice commands/Flashlight
Clear
Vibration mode
6
Open View
Getting Started
Here are some key features found on the opened phone.
Center select key: Press to select the highlighted
item.
Right soft key: Press to select the lower right menu
item on the display.
Voice commands/Flashlight: With the flip open,
press to launch Voice Commands, or press and hold to turn the Flashlight on or off.
End/Power: Press to end a call. Press and hold
to turn the phone On or Off. Press to send an incoming call to voicemail.
Clear: Press to delete a character or to go back.
Press and hold to delete the previous word. When navigating menus and pages, press to go back to the previous screen.
Vibration mode: With the flip open, press and hold
to switch between Vibrate Mode and Master Volume level.
Voicemail: Press and hold to dial voicemail.
Send: Press to dial a call. From the Home screen,
press to view Recent Calls.
Camera/Camcorder: Press to launch the camera,
or press and hold to launch the camcorder.
Left soft key: Press to select the lower left menu
item on the display.
Directional keys: Press to scroll phone menus.
Earpiece: Hear call sounds, including the caller.
7
Open View
Getting Started

Assemble Your Device

This section helps you to assemble your device.
Remove the Back Cover
Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.
1. Insert the battery cover removal tool into the slot on the back cover and turn it counter clockwise to open the battery cover.
Included
2. Insert the tool in the groove at the top of the cover to lift the cover up and remove.
8
Assemble Your Device
Getting Started
Install the Battery
1. Insert the battery into the opening on the back of the phone, making sure the connectors align.
2. Gently press down to secure the battery.
Install the SIM Card
When you subscribe to a cellular network, you are provided with a plug-in SIM card. During activation, your SIM card is loaded with your subscription details, such as your Personal Identification Number (PIN), available optional services, and other features.
Warning: Please be careful when handling the SIMcard to avoid damaging it. Keep all SIM cards outof reach of small children.
Carefully slide the SIM card into the SIM card slot.
Make sure that the card’s gold contacts face
into the device and that the angled corner of the card is positioned as shown.
Caution: If the SIM card is not inserted correctly, the device cannot detect it. Reorient the SIM card and place it back into the slot if it is notdetected.
9
Assemble Your Device
Getting Started
Replace the Back Cover
1. Place the cover over the back of the phone, then press down along the edges to secure the cover.
Included
2. Use the battery cover removal tool to turn the dial clockwise until the cover is locked.
Note: When placing the cover back on the phone, press down firmly along the edges to ensure that the cover is flush with the phone. This ensures that the battery compartment is pressurized.
Charge the Battery
Your device is powered by a rechargeable, standard Li-Ion battery. A USB Charger (charging head and USB cable) is included with the device for charging the battery from any standard outlet.
The battery comes partially charged. A fully discharged battery requires up to four hours of charge time. You can use the device while charging.
Note: It is recommended you fully charge the battery before using your device for the first time.
Caution: Use only charging devices and batteries approved by Samsung are designed to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
. Samsung accessories
10
Assemble Your Device
Getting Started
1. Open the side slot and insert the USB cable into the port.
2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet.
Charging Head
USB Cable
3. When charging is complete, unplug the charging head from the outlet and remove the USB cable from the device.
Caution: Failure to unplug the wall charger before you remove the battery can cause damage to the device.
11
Assemble Your Device
Getting Started
When to Charge the Battery
When the battery is low and only a few minutes of operation remain, the battery icon blinks and the device sounds a warning tone at regular intervals.
In this condition, your device conserves its remaining battery power by dimming the screen.
When the battery level becomes too low, the device automatically turns off.
For a quick check of your battery level, View the battery charge indicator located in the
Statusbar of the display. Four bars a full charge.
( )
(
indicates
)
12
Assemble Your Device
Getting Started

Set Up Your Device

Turn the Phone On or Off
1. Open the phone.
2. Press and hold End/Power until the phone power-on screen displays.
Note: Do not turn on the phone when mobile phone use is prohibited.
3. If the phone requests a password, enter it and press OK or the Center key. For more information, see
The Home screen displays while the phone searches for your network. After the phone finds your network and displays adequate signal strength bars, you can make or receive calls.
Note: The display language is preset to Automatic at the factory. To change the language, use the Languagemenu. For more information, see
“Language” onpage133.
4. When you want to switch off the phone, press and hold displays.
“Security” onpage134.
End/Power until the power-off image
Initial Setup
The first time you turn on your phone, Set-up Wizard prompts you to configure basic preferences so you can quickly get started using your phone.
You can also access Set-up Wizard at any time in Settings.
1. From the Home screen, press
Settings > Set-up Wizard.
2. Use Preview, Skip, and Next or Set to
follow the prompts and set preferences:
Font style: Choose a font style for the dial,
menus, and messaging.
Font size: Choose a font size for the dial, menus,
and messaging.
Volume key control: When enabled, you can
adjust the display’s font size by pressing the Volume Key.
13
Menu >
Set Up Your Device
Getting Started
Front screen menu: View information about the
menu available on the Front Screen when the phone is closed.
Call sounds: Choose how your phone alerts you
to incoming calls.
Display themes: Choose the look of your
phone’s screen.
Menu layout: Choose the look of the Mainmenu.
Main clock: Select a format for the clock on the
Home screen.
Front clock: Select a format for the clock on the
external display when the phone is closed.
Set Up Your Voicemail
Note: If your service provider did not preconfigure your voicemail server number, store the voicemail server number before accessing the server. Your service provider can give you the number.
Setting Up Your Personal Options
To set up your personal options:
1. Open the phone to access the keypad.
2. From the Home screen, press and hold One.
3. Follow the voicemail prompts. If you need additional
help setting up your voicemail, contact your service provider.
14
Set Up Your Device
Getting Started
Install an Optional MemoryCard
You can install an optional microSD™ or microSDHC memory card (not included) to expand available memory space.
Note: A memory card can be installed at any time; it is not necessary to install it prior to using the device.
To add additional memory to your phone, you can insert a microSD card into the memory card slot on the side of the phone.
Use the following instructions and illustrations to properly install a microSD card.
Note: Your phone supports microSD cards to a maximum size of 32 GB.
1. Lift the memory card cover out and turn it to expose the card slot.
2. With the gold contacts facing down, carefully push the memory card into the slot until it “clicks” into place.
3. Replace the memory card cover.
To remove a microSD card:
1. Lift the memory card cover out and turn it to expose the card slot.
2. Push the memory card inward to release and carefully slide the card out of the memory card slot.
3. Replace the memory card cover.
15
Set Up Your Device

Know Your Device

Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard.

Home Screen

Status bar
Home screen
Event status
(appears when there
is a notification)
Message shortcut Menu shortcut
Contacts shortcut
17
Home Screen
Know Your Device
The Home screen is the starting point for using your device. Here are some features of the Homescreen.
Contacts shortcut: Opens the Contacts
application.
Menu shortcut: Opens the Menu screen.
Message shortcut: Opens the Messaging or
Messages application.
Event status: Displays icons to indicate active
alerts, reminders, and alarms.
Home screen: Displays Wallpaper, Banners,
andClock.
Status bar: Displays icons to show network status,
battery power, and connection details.
Change Display Appearance
You can change and customize several features of the Main and Cover display. See “Display Settings”
onpage123 for more details.
18
Home Screen

Status Bar

The Status bar at the top of the Main display provides device information (such as network status, battery charge, and time) and message notifications.
Icon Glossary
The Icon Glossary is a list of all icons used on your phone.
From the Home screen, press Menu >
Settings > Phone info > Icon glossary.
Know Your Device
19
Status Bar

Navigation

Command Keys
There are several command keys that you can use to navigate your phone. These keys are referenced throughout this user manual.
Soft Keys
There are two soft keys: the Left soft key and the Right soft key. The roles of the soft keys vary depending on the function you are currently using. The labels on the bottom line of the display, just above each soft key, indicate the current function of the corresponding key.
Left Soft Key
Some functions of the Left soft key are:
On a Home screen, press the Left soft key to
launch Messages.
Right Soft Key
Some functions of the Right soft key are:
In a Home screen, press the Right soft key to
launch Contacts List.
20
Navigation
Know Your Device
Directional Key
Press the Directional key up, down, left, or right to browse menus and lists or to launch applications from the Home screen with Directional Key Shortcuts.
While navigating, you can also press the number key corresponding to a menu item to launch the item.
Directional Key Shortcuts
From the Home screen, press the Directional key to launch favorite applications.
Customize Directional Key Shortcuts with Set Shortcuts under Phone Settings. For details, see
“Set My Shortcuts” onpage131.
Up
Left Right
Down
21
My pictures
My shortcuts
1. Alarm clock
2. Phone search
3. Bluetooth On/Off
4. Calendar
New text message
Navigation
Know Your Device
Navigation Keypad
Use the directional keys on the Navigation keypad to browse menus, sub-menus, and lists. Press the Up or Down Navigation keys when browsing the web to jump highlighted links on the web page.
Note: The Center Navigation key can often be used instead of the Select soft key.
Clear Key
Use the Clear key for the following functions:
If you enter an incorrect character, briefly press it to backspace and delete the character.
Press and hold it to erase an entire sentence.
Briefly press it to back up one menu level.
Center Select Key
Press the Center select key to select a highlighted item or perform the highlighted action.
For example, from the Home screen, press to launch the Menu.
Menu
End/Power Key
Use the End/Power key for the following functions:
22
Press and hold it to turn your phone on or off.
Press it once to disconnect a call.
Press it to return to the Home screen from anymenu.
Press it to cancel the last input.
Press it to send an incoming call directly to Voicemail.
Navigation
Know Your Device
Send Key
Use the Send key for the following functions:
Press it once to answer calls.
Enter a number and briefly press it to make a call.
Briefly press it in the Home screen to display a list of recent calls to and from your phone.
Press it twice in standby mode to call the most recent number.
Press it to pick up a waiting call.
Press and hold it to turn on your phone when the phone is off.
Camera/Camcorder Key
Use the Camera/Camcorder key to:
Launch the camera.
While in camera mode, press the Camera/ Camcorder key to take a photo.
Press and hold Camera/Camcorder key to launch the camcorder.
While in camcorder mode, press the Camera/ Camcorder key to begin recording a video.
Voice Commands/Flashlight Key
Use the Voice commands/Flashlight key for the following functions:
Press it once to turn the Flashlight on or off.
Press and hold it to launch Voice Commands.
Voicemail Key
Press and hold One to call Voicemail.
23
Navigation
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