Samsung Connect Home Pro ET-WV531, Connect Home ET-WV520, Connect Home Pro ET-WV530, Connect Home ET-WV521 User Manual

User Manual

www.samsung.com03/2018. Rev.1.1

ET-WV530 ET-WV531

ET-WV520 ET-WV521

SAMSUNG Connect Home Pro

SAMSUNG Connect Home

Table of Contents

English (USA)

Español (Castellano)

简体中文

Français (Canada)

3

Getting started

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Images may differ in appearance from the actual product. Content is subject to change
without prior notice.

•

Before using the Wi-Fi hub, make sure it is compatible with your device.

•

The Wi-Fi hub’s performance may differ depending on the environment.

•

This product includes certain free/open source software. To see the instructions for
viewing the open source license, go to the Samsung website (opensource.samsung.com).

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

English (USA)

1

Getting started

4

About SAMSUNG Connect Home (Pro)

The Samsung Connect Home (Pro) is a Wi-Fi router that can connect your smartphone to your
smart home appliances via Wi-Fi. You can also connect Internet of Things (IoT) devices to this
Wi-Fi hub via the Samsung SmartThings Hub feature.

For larger homes, you can connect more Wi-Fi hubs.

Package contents

Check the product box for the following items:

•

Wi-Fi hub

•

Ethernet cable

•

AC/DC adapter (hereafter “adapter”)

•

Quick start guide

•

The items supplied with the device and any available accessories may vary
depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible
with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

English (USA)

2

Getting started

5

Device layout

AC/DC adapter

connector

WAN port (IN)

LAN port (OUT)

Reset hole

Fan vent

Indicator light

Ethernet cable

AC/DC adapter

The appearance and internal structure of the product may vary depending on the
model.

English (USA)

3

Getting started

6

Indicator light

The indicator light alerts you to the Wi-Fi hub status.

Color Status
Green Power on, Working
Flashes green Booting/resetting the system
Flashes green and red Waiting for devices to connect
Flashes red Function error

English (USA)

4

7

Using the Wi-Fi hub

Connecting with a mobile device

To connect the Wi-Fi hub with a mobile device, you must install the SmartThings app on the
mobile device. You can download the app from

Galaxy Apps, Play Store

, or

App Store

.

•

Visit www.samsung.com to see compatible devices with the SmartThings app.

•

You must register and sign in to your Samsung account to use the SmartThings
app.

•

Supported features may vary depending on your mobile device and its operating
system.

Wi-Fi hub

1

Connect one end of the Ethernet cable to the hub’s WAN port (IN) and the other end to
the modem’s LAN port.

2

Connect the adapter to the Wi-Fi hub.

The Wi-Fi hub will turn on and the indicator light will flash green.

Use only Samsung-approved adapters (12 V/2.1 A or higher).

•

You can use the Wi-Fi hub only when you connect the Wi-Fi hub to an adapter.

•

If the SAMSUNG Connect Home Pro’s temperature exceeds 55 °C, the Wi-Fi hub’s
internal fan will automatically activate.

•

If the Wi-Fi hub overheats for a prolonged period, the Wi-Fi hub may automatically
turn off or reset. When this happens continually, disconnect the adapter from the
Wi-Fi hub and contact a Samsung Service Center.

•

To save energy, unplug the adapter when not in use. The adapter does not have a
power switch, so you must unplug the adapter from the electric socket when not in
use to avoid wasting power. The adapter should remain close to the electric socket
and be easily accessible while using it.

English (USA)

5

Using the Wi-Fi hub

8

Mobile device

3

Launch the

SmartThings

app on the mobile device.

4

Follow the pop-up window’s instructions to turn on the Wi-Fi and Bluetooth auto on
feature.

When you launch the

SmartThings

app, the Wi-Fi and Bluetooth features will be

automatically activated.

5

The Wi-Fi hub will be detected automatically. Tap

ADD NOW

.

If the Wi-Fi hub is not detected, tap

Add device

on the dashboard. Then, tap under

ADD DEVICE MANUALLY

→

Wi-Fi Hub

, and tap your Wi-Fi hub’s name.

6

Enter a network name and password to assign to the Wi-Fi hub.

To register IoT devices via the Samsung SmartThings Hub feature, confirm the

Set up

SmartThings Hub

feature is activated.

English (USA)

6

Using the Wi-Fi hub

9

7

Follow the on-screen instructions to complete the connection.

When the connection is completed, the following screen appears.

The Samsung Connect Home (Pro) is a single product but it is registered as two separate
devices according to their respective features, the Wi-Fi router feature and the Samsung
SmartThings Hub feature.

Adding additional Wi-Fi hubs

One Wi-Fi hub can cover a 140 m2 connection range (based on timber buildings) but can
differ depending on the usage environment.

Install an additional Wi-Fi hub to connect to a larger area beyond the connection range with a
Wi-Fi network.

English (USA)

7

Using the Wi-Fi hub

10

1

Connect the AC/DC adapter to the additional Wi-Fi hub.

2

On the mobile device, launch the

SmartThings

app and follow the on-screen instructions

to complete the connection.

You can connect up to four additional Wi-Fi hubs.

Notices for connecting a Wi-Fi hub

•

Install a Wi-Fi hub near the devices to be registered.

•

When you add additional Wi-Fi hubs, install them within the connection range.

•

Do not place obstacles between the Wi-Fi hub and the devices to be registered.

•

Obstacles such as the human bodies, walls, corners, or fences can weaken the signals.

•

When using the Wi-Fi hub, it should be connected via the Ethernet cable.

Notices for using Bluetooth

•

To avoid problems when connecting your Wi-Fi hub to another device, place the devices
close to each other.

•

Ensure that your Wi-Fi hub and the other Bluetooth device are within the maximum
Bluetooth range (5 m). The distance may vary depending on the environment the devices
are used in.

English (USA)

8

Using the Wi-Fi hub

11

•

Ensure that there are no obstacles between the Wi-Fi hub and a connected device,
including human bodies, walls, corners, or fences.

•

Do not touch the Bluetooth antenna of a connected device.

•

Bluetooth uses the same frequency as some industrial, scientific, medical, and low power
products and interference may occur when making connections near these types of
products.

•

Some devices, especially those that are not tested or approved by the Bluetooth SIG, may
be incompatible with your Wi-Fi hub.

•

Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files
or illegally tapping communications for commercial purposes).

Configuring the Wi-Fi router feature

You can configure the detailed settings of the Wi-Fi router feature of the Wi-Fi hub.

1

On the SmartThings screen, tap

Devices

.

2

On the registered devices list, tap the Wi-Fi hub.

When you use the Wi-Fi router feature of the Wi-Fi hub for the first time, tap the Wi-Fi hub
to download the controller for it.

3

Select an option and configure the Wi-Fi router feature.

Wi-Fi network status

Devices connected to the Wi-Fi

hub’s Wi-Fi network

Access additional options.

Registered Wi-Fi hubs. Tap to
view its information.

English (USA)

9

Using the Wi-Fi hub

12

Assigning priority to a connected device

You can set the prior connection for the specified devices connected to the Wi-Fi hub’s Wi-Fi
network.

1

Tap the button next to

Devices on network

.

2

On the connected devices list, select a device to give priority to the Wi-Fi hub’s Wi-Fi
network.

3

Tap the

Highest bandwidth priority

switch to activate it.

Restricting time for using the Wi-Fi network

You can restrict the time for the connected devices to use the Wi-Fi hub’s Wi-Fi network.

1

Tap the button next to

Devices on network

.

2

On the connected devices list, select a device to restrict the time to use the Wi-Fi hub’s
Wi-Fi network.

3

Tap

Restrict usage time

→

Add restricted time

.

4

Set days and time, and then tap

ADD

.

Adding guest network

You can add a guest network separated from the main Wi-Fi network.

1

Tap →

Guest access

→

Add guest network

.

2

Enter a network name and password and tap

DONE

.

English (USA)

10

Using the Wi-Fi hub

13

Activating or deactivating the Wi-Fi router feature

1

Tap the main Wi-Fi hub among the registered Wi-Fi hubs.

Main hub

2

Tap the

Wi-Fi

switch to activate or deactivate the Wi-Fi router feature.

English (USA)

11

Using the Wi-Fi hub

14

Configuring the Samsung SmartThings Hub
feature

You can configure the detailed settings of the Samsung SmartThings Hub feature of the Wi-Fi
hub.

1

On the SmartThings screen, tap

Devices

.

2

On the registered devices list, tap the SmartThings hub.

3

Select an option and configure the Samsung SmartThings Hub feature.

Set to whether to prevent

automatic reconnection of

Zigbee devices.

View the Wi-Fi hub information
or exclude Z-wave devices.

Set to whether to allow
automatic firmware updates.

English (USA)

12

15

SmartThings app

Introduction

Register Internet of Things (IoT) devices and smart home appliances to the SmartThings
app on your mobile device, and check their status or control them. To control the devices by
location, such as your home or office, create a location and assign registered devices to it.
You can also set a scene to control many devices at the same time or set an automation to
perform actions automatically at a preset time.

Access additional options.

SmartThings tips

User stories

Dashboard

Supported devices

Search for and register nearby

devices.

Manage locations and devices.

Manage automations.

English (USA)

13

SmartThings app

16

Configuring the dashboard and the SmartThings app

Configure the dashboard and the SmartThings app settings. On the dashboard, tap and use
the following options.

•

Manage dashboard

: Set the items to show on the dashboard.

•

Notifications

: View the notifications from the SmartThings app. You can also change the

notification settings.

•

Settings

: Access information about the SmartThings app and Samsung account
information. You can also set the SmartThings panel to be displayed on the notification
panel.

•

Notices

: View the notices from the SmartThings service.

•

Contact us

: Ask questions or view frequently asked questions.

Registering devices

Registering smart home appliances via Wi-Fi

Register smart home appliances that support Wi-Fi to the SmartThings app and control them.
For instructions on how to register devices, refer to the other devices’ user manuals.

•

To view the supported devices, tap

SUPPORTED DEVICES

on the dashboard.

•

Connected devices’ own errors or defects are not covered by the Samsung
warranty. When errors or defects occur on the connected devices, contact the
device’s manufacturer.

English (USA)

14

SmartThings app

17

Registering IoT devices via the Samsung SmartThings Hub
feature

Register the Internet of Things (IoT) devices that support Z-Wave, zigbee, LAN, or Cloud-to­Cloud to the SmartThings app and control them.

1

On the dashboard, tap

Add device

.

2

Tap under

ADD DEVICE MANUALLY

.

3

Select a category of the device to register.

Alternatively, enter the device’s name in the search input field and tap

ADD

next to your

device.

4

Follow the on-screen instructions to complete the registration.

•

The Samsung SmartThings Hub feature may not be available depending on the
region. Visit www.samsung.com for details.

•

You can only register the IoT devices approved by Samsung. Visit

www.samsung.com to see a list of compatible devices.

•

Refer to the other devices’ user manuals for instructions on how to pair with them.

English (USA)

15

SmartThings app

18

Controlling the registered devices

On the SmartThings screen, tap

Devices

.
On the registered devices list, tap a device.
The controller for the device will be downloaded.
With the downloaded controller, remotely control the registered devices via the SmartThings

app.

Creating locations

You can register devices by location and manage them.

1

On the SmartThings screen, tap

Devices

.

2

Tap

ALL DEVICES

→

Add location

.

3

Enter a location name and select an icon for the location.

4

Tap

Geolocation

to select a location on the map and tap

DONE

.

5

Tap

SAVE

.

Your location will be added.

6

Tap

ADD DEVICE

to register devices.

If you want to manage the location room by room, tap

→

Add room

, and set the room and

devices for it.

English (USA)

16

SmartThings app

19

Inviting members to the created location

Invite other members to the created location to control the devices and scenes assigned to
that location.

1

On the SmartThings screen, tap

Devices

.

2

Tap

ALL DEVICES

and scroll up or down to select a location.

3

Tap →

Invite member

.

4

Tap

Enter Samsung account ID

, enter the Samsung account for the person you want to

invite, and then tap

.

You can invite users by scanning the QR code. Tap

CREATE QR CODE

and invite other

users to scan it.

•

You can only invite the users login the Samsung account via SmartThings app.

•

To accept the invitation, on the SmartThings screen, tap the invitation pop-up and
tap

ACCEPT

. To accept the invitation by scanning the QR code, on the dashboard,

tap

→

Settings

→

Accept invitation (QR code)

and then scan the QR code.

5

Follow the on-screen instruction to complete the invitation.

English (USA)

17

SmartThings app

20

Setting and running scenes

Set a scene to operate multiple devices at once. To set a scene, you should create locations.
Refer to Creating locations for more information.

1

On the SmartThings screen, tap

Devices

.

2

Tap

ALL DEVICES

and scroll up or down to select a location.

3

Tap →

Add scene

.

The screen for setting scenes will appear.

4

Enter the scene’s title, select an icon for the scene, and then tap

ADD ACTIONS

.

English (USA)

18

SmartThings app

21

5

Select a device and an action to be operated, and then tap

DONE

.

For example, select a TV and a robot vacuum cleaner and the corresponding actions to
be operated.

6

Tap the

Shortcut on dashboard

switch to view the scene on the dashboard.

7

Tap

SAVE

.

The scene is set. You can view the set scene on the designated location screen.

English (USA)

19

SmartThings app

22

Activating scenes

1

On the SmartThings screen, tap

Devices

.

2

Tap

ALL DEVICES

and scroll up or down to select a location that has the scene you want

to activate.

3

Select a scene to activate.

The devices you set will operate in accordance with the scene.

Set scenes

English (USA)

20

SmartThings app

23

Managing devices and locations

You can manage locations and their assigned devices and scenes.

1

On the SmartThings screen, tap

Devices

.

2

Tap

ALL DEVICES

and scroll up or down to select a location.

3

Tap →

Edit

and use the following options.

•

Location name

: Change the location name and its icon.

•

Geolocation

: View or change the location on the map.

•

Show location summary on dashboard

: Set to show the location card on the

dashboard.

•

SCENES

: Change the scene information or delete the scene.

•

DEVICES

: Change the device information or delete the device from the assigned

location.

•

MEMBERS

: View the members to share the location. You can also invite others.

•

REMOVE LOCATION

: Delete the location.

•

To connect a Z-Wave device to another device, on the currently connected mobile
device, remove the device from the SmartThings app to exclude it. When you
remove the device from the SmartThings app, the instructions for exclusion will
be provided via a URL. Follow the instructions to exclude the Z-Wave device. If
you reset the Wi-Fi hub, you should exclude the Z-Wave device and reconnect
(re-include) it. For instructions on how to exclude Z-Wave devices, refer respective
Z-Wave device’s user manual or contact the device’s manufacturer.

•

For additional Z-Wave network utility functions, visit www.smartthings.com.

•

The Wi-Fi hub automatically sends an Association Set for Lifeline/group1 for
4 nodes after adding a device that supports Association.

English (USA)

21

SmartThings app

24

Setting automations

Set an automation for devices assigned to a location to automatically perform actions at a
specific time.

1

On the SmartThings screen, tap

Automations

.

2

Tap

ADD AUTOMATION

.

If an automation already has set, tap

ADD

.

The screen for setting automation will appear.

Set conditions.

Set devices and actions.

3

Tap

When do you want to use this automation?

4

Tap

Based on the dime of day

and set days and time.

Or, tap

Based on a device status

to set the device’s condition.

5

Tap

DONE

.

English (USA)

22

SmartThings app

25

6

Tap

What do you want this automation to do?

, select devices and conditions, or scenes,

and then tap

DONE

.

To receive a notification when devices perform an action according to the
automation, tap

Notify me

and enter a message.

Select a device or a scene.

Enter a notification message.

7

Tap

SAVE

.

The assigned devices will operate in accordance with the set automation.

Managing automations

You can view the set automations and manage them.
On the SmartThings screen, tap

Automations

.

•

Tap the switch next to the automation to activate or deactivate it.

•

Tap the automation to change its details.

•

Tap →

Edit name

to change the automation’s name.

•

Tap →

Delete

to delete the automation.

English (USA)

23

SmartThings app

26

Practical usage of the SmartThings app

Use the SmartThings app to make your life easier and more comfortable. Create automations
based on your routine, or easily control the registered devices from anywhere.

•

If you want to ensure that the office is cool when you arrive on a hot summer’s day, turn
on the connected air conditioner via the SmartThings app before you arrive.

•

If you want to come home to a clean house, turn on the connected robot vacuum cleaner
via the SmartThings app before you get home.

•

If you want to improve your home security, create an automation for motion sensors to
operate at bedtime and activate the notification feature. When the motion sensors detect
unexpected movements, they will notify you.

To view other usage examples, tap

User stories

on the dashboard.

English (USA)

24

27

Appendix

Troubleshooting

Before contacting a Samsung Service Center, please attempt the following solutions.

Your Wi-Fi hub freezes

If the Wi-Fi hub freezes or hangs, disconnect the adapter from the Wi-Fi hub and reconnect it.
Close the SmartThings app completely on your mobile device and restart it.
If your Wi-Fi hub is frozen and unresponsive, insert a pin into the Reset hole more than

8 seconds.
If the tips above do not solve the problem, contact a Samsung Service Center.

Your Wi-Fi hub is not connected with a router

This Wi-Fi hub only supports Samsung Connect routers. Connect only the SAMSUNG Connect
Home Pro or the SAMSUNG Connect Home.

Your Wi-Fi hub is not detected by the SmartThings app

•

If the Wi-Fi hub freezes or hangs, disconnect the adapter from the Wi-Fi hub and
reconnect it.

•

Close the SmartThings app completely on your mobile device and restart it.

•

If your Wi-Fi hub is frozen and unresponsive, insert a pin into the Reset hole.

•

Ensure that the other devices are within the maximum connection range.

If the tips above do not solve the problem, contact a Samsung Service Center.

Other devices cannot connect to the SmartThings app

•

On the other device, disconnect from the Wi-Fi network and reconnect to it.

•

Turn the device off and turn it on.

English (USA)

25

Appendix

28

The connection is often disconnected

•

If there are obstacles between the devices, the operating distance may be reduced.

•

Ensure that the other devices are within the maximum connection range.

•

When using the Wi-Fi hub with other devices, the connection may be affected by
electromagnetic waves. Use the Wi-Fi hub in environments with fewer wireless devices
present.

The Wi-Fi hub works differently as described in the manual

Available functions may differ depending on the connected device.

English (USA)

26

Copyright

Copyright © 2017 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form

or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.

Trademarks

•

SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.

•

Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.

•

Wi-Fi®, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.

•

Z-Wave and Z-Wave Plus are registered trademarks of Sigma Designs and its subsidiaries
in the United States and other countries.

•

All other trademarks and copyrights are the property of their respective owners.

English (USA)

27

1

Para comenzar

Lea la siguiente información antes de utilizar el
producto

Lea este manual antes de utilizar el dispositivo a fin de garantizar el uso correcto y seguro.

•

Es posible que las imágenes no sean exactamente iguales al producto real. El contenido está
sujeto a cambio sin previo aviso.

•

Antes de utilizar la base Wi-Fi, asegúrese de que sea compatible con el dispositivo.

•

El desempeño de la base Wi-Fi puede variar según el entorno.

•

Este producto incluye ciertos programas de software libre o de origen abierto. Para ver las
instrucciones para visualizar la licencia de origen abierto, visite el sitio web de Samsung
(opensource.samsung.com).

Iconos instructivos

Advertencia: Situaciones que pueden provocarle lesiones a usted o a otras personas

Precaución: Situaciones que pueden provocarle daños al dispositivo o a otros equipos

Aviso: Notas, sugerencias de uso o información adicional

Español (Castellano)

1