Samsung C24T55, C27T55, C32T55 User Manual

User Manual

C24T55* C27T55* C32T55*

The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Trademarks other than that of Samsung Electronics are owned by their respective owners.

An administration fee may be charged in the following situations:

(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual has not been read).

(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has not been read).

You will be informed of the administration fee amount before a technician visits.

Table of contents

Before Using the Product

Securing the Installation Space 4

Safety Precautions 4

Cleaning 5 Electricity and Safety 5 Installation 6 Operation 7

Preparations

Parts 9

Control Panel 9 Function Key Guide 10 Direct Key Guide 11 Types of Ports 12 Adjusting the Product Tilt 12 Anti-theft Lock 13 Precautions for moving the product 13

Installation 14

Attaching the Stand 14 Removing the Stand 15

Connecting and Using a Source Device

Read below before installing the product. 16

Connecting and Using a PC 16

Connection Using the D-SUB Cable (Analogue Type) 16

Connection Using the HDMI Cable 17 Connection Using an HDMI-DVI Cable 17 Connection Using an DP Cable 17 Connecting to headphones or earphones 17 Connecting the Power 18 Tidying Up the Connected Cables 18

Correct posture to use the product 19

Driver Installation 19

Setting Optimum Resolution 19

Screen Setup

Picture Mode 20

Brightness 21

Contrast 21

Sharpness 21

Color 21

Black Level 22

Eye Saver Mode 22

Game Mode 22

Response Time 22

Screen Ratio 23

Screen Adjustment 23

Adjusting OSD (On Screen Display) settings

Transparency 24

Position 24

H-Position 24 V-Position 24

Language 24

Display Time 24

Table of contents

Setup and Reset

FreeSync 25

Sound 26

Volume 26 Sound Mode 26 Select Sound 26

Volume 26

Eco Saving Plus 26

Off Timer Plus 27

PC/AV Mode 27

Source Detection 27

Key Repeat Time 28

Power LED On 28

HDMI-CEC 28

Support

Installing the Software

Easy Setting Box 31

Restrictions and Problems with the Installation 31 System Requirements 31

Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Centre 32

Product diagnosis (Screen issue) 32 Checking the Resolution and Frequency 32 Check the following. 32

Q & A 34

Specifications

General 35

Standard Signal Mode Table 36

Appendix

Responsibility for the Pay Service (Cost to Customers) 38

Not a product defect 38 A Product damage caused by customer's fault 38 Others 38

Self Diagnosis 29

Information 30

Reset All 30

Chapter 01

Before Using the Product

Securing the Installation Space

Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.

―

The exterior may differ depending on the product.

10 cm

10 cm 10 cm

10 cm

Safety Precautions

Warning

Caution

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product. This symbol indicates that this product has included important literature concerning operation and maintenance.

Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are not followed.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

AC voltage: Rated voltage marked with this symbol is AC voltage.

DC voltage: Rated voltage marked with this symbol is DC voltage.

Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

Cleaning

Electricity and Safety

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.

―

Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.)

Do not press the product screen with hands or other objects. There is a risk of damaging the screen.

―

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

―

Take the following steps when cleaning.

Power off the product and PC.

Disconnect the power cord from the product.

―

Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

Wipe the product with a clean, soft and dry cloth.

‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product. ‒ Do not spray water or detergent directly on the product.

Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product

clean.

Connect the power cord to the product when cleaning is finished.

Power on the product and PC.

Warning

• Do not use a damaged power cord or plug, or a loose power socket.

• Do not use multiple products with a single power socket.

• Do not touch the power plug with wet hands.

• Insert the power plug all the way in so it is not loose.

• Connect the power plug to a grounded power socket (type 1 insulated devices only).

• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.

• Do not place the power cord or product near heat sources.

• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

• Do not disconnect the power cord while the product is being used.

• Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.

• Keep the power socket where the power cord is connected unobstructed.

‒ The power cord must be disconnected to cut off power to the product when an issue occurs.

• Hold the plug when disconnecting the power cord from the power socket.

Installation

Warning

• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

• Keep the plastic packaging out of the reach of children.

‒ Children may suffocate.

• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)

‒ The product may fall and become damaged and/or cause an injury. ‒ Using the product in an area with excess vibration may damage the product or cause a fire.

• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

‒ The product lifespan may be reduced or a fire may result.

• Do not install the product within the reach of young children.

‒ The product may fall and injure children.

• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution. And do not install or use the product in the kitchen or near the kitchen stove.

Caution

• Do not drop the product while moving.

• Do not set down the product on its front.

• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

‒ The product may fall and become damaged and/or cause an injury. ‒ Install the product only on cabinets or shelves of the right size.

• Set down the product gently.

‒ Product failure or personal injury may result.

• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a

place.

Operation

Warning

• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.

‒ Contact Samsung Customer Service Centre for repairs.

• To move the product, first disconnect all the cables from it, including the power cable.

• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Centre.

• Do not let children hang from the product or climb on top of it.

‒ Children may become injured or seriously harmed.

• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Centre.

‒ Continued use can result in a fire or electric shock.

• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a

serious injury.

• During a lightning or thunderstorm, power off the product and remove the power cable.

• Do not drop objects on the product or apply impact.

• Do not move the product by pulling the power cord or any cable.

• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).

‒ Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Centre.

• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

‒ Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Centre.

• Do not lift or move the product by pulling the power cord or any cable.

• Do not use or keep combustible spray or an inflammable substance near the product.

• Ensure the vents are not blocked by tablecloths or curtains.

‒ An increased internal temperature may cause a fire.

Caution

• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

‒ Set the screen to power-saving mode or moving-picture screen saver when not using the

product for an extended period of time.

• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

• Use the product at the recommended resolution and frequency.

‒ Your eyesight may deteriorate.

• Do not put AC/DC adapters together.

• Remove the plastic bag from the AC/DC adapter before you use it.

• Do not let water enter the AC/DC adapter device or get the device wet.

‒ An electric shock or fire may result. ‒ Avoid using the product outdoors where it can be exposed to rain or snow. ‒ Be careful not to get the AC/DC adapter wet when you wash the floor.

• Do not put the AC/DC adapter near to any heating apparatus.

‒ Otherwise, a fire may result.

• Keep the AC/DC adapter in a well-ventilated area.

• If you place the AC/DC power adapter hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

Make sure to rest the AC/DC power adapter flat on a table or the floor.

• Do not hold the product upside-down or move it by holding the stand.

‒ The product may fall and become damaged or cause an injury.

• Looking at the screen too close for an extended period of time can deteriorate your eyesight.

• Do not use humidifiers or stoves around the product.

• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.

• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

• Store small accessories out of the reach of children.

• Exercise caution when adjusting the product angle.

‒ Your hand or finger may get stuck and injured. ‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.

• Do not place heavy objects on the product.

‒ Product failure or personal injury may result.

Chapter 02

Preparations

Parts

Control Panel

―

The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

JOG Button

DOWN(FRONT)

LEFT

PRESS(ENTER)

UP(REAR)

Function Key Guide

RIGHT

Parts Description

Multi directional button that helps navigate.

JOG Button

Power LED

Function Key Guide

―

JOG button is located in the bottom of the screen center, and has 5 directions as UP/DOWN/LEFT/RIGHT/PRESS(ENTER).

This LED is power status indicator and works as

• Power On (Power button): Power LED Off

• Power saving mode: Power LED Blinking

• Power Off (Power button): Power LED On

―

The Power LED operation can be swapped by changing in the menu.

System → Power LED On) Function Key Guide may vary depending on

( the function or product model. Please refer to the actual product.

―

Press the power button

Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.

―

Function Key Guide may vary depending on the function or product model. Please refer to the actual product.

on the JOG button to turn it on or off.

Power LED

Return

Function Key Guide

―

To use the Function Key Guide, press the JOG button when the screen is turned on. Then the following window appears.

UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.

―

When the product not displays the OSD menu, the JOG Button could be used as below.

Return

Parts Description

Source

Eye Saver Mode

Selects to change the input source by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input source has been changed.

Selects by moving the JOG button in the Function Key Guide screen. This product shows the menu as an on-screen display.

On screen display menu lock: Lock the on screen display menu to maintain the current settings or prevent other users from changing settings.

Enable/Disable: To enable or disable the on screen display menu lock, display the “Menu” screen, move the JOG button to the right to go to the next stage, and then press and hold the button to the left for 10 seconds until the Function Key Guide disappears.

―

If the on screen display menu lock is enabled,

Eye Saver Mode, Sound (Volume) and HDMI-CEC is available. Self Diagnosis and Information can be viewed.

Selects by moving the JOG button in the Function Key Guide screen.

Press to enable or disable

The items below are not available if the

•

Picture → Picture Mode, Brightness, Color, Game Mode

―

Up : Change the settings for

―

Down : Change the

―

Left or Right : Change the

PRESS(ENTER): The selected item will be applied.

Eye Saver Mode. ( : On, : Off)

Volume setting.

Brightness and Contrast can be adjusted.

Eye Saver Mode function is enable.

Brightness, Contrast, and Sharpness.

Source setting.

• System → Eco Saving Plus

Power Off

Return

―

Actual models because of functional variation, Function Key Guide options will be different.

Selects to turn the product off by moving the JOG button in the Function Key Guide screen.

Exit the Function Key guide menu by using the JOG button to select the icon when the Function Key Guide screen is displayed.

Direct Key Guide

―

On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed.

―

The function buttons page shows if

: On : Off

Analog

mode

Eye Saver Mode is enabled.

HDMI, DisplayPort mode

Brightness

Volume

Source

Auto Adjustment

Features

Eye Saver Mode

―

Analog mode option

• UP: Adjust Brightness, Contrast.

• DOWN: Adjust

• LEFT: Adjust

• RIGHT: Adjust

―

Changing the resolution in Display Properties will activate the

―

This function is only available in

• PRESS(ENTER): Display Function Key Guide.

Volume, Mute.

Source.

Auto Adjustment.

Off

Analog mode.

Auto Adjustment function.

Brightness

Volume

Source

Features

Eye Saver Mode

―

HDMI, DisplayPort mode option

• UP: Adjust Brightness, Contrast, Sharpness.

• DOWN: Adjust

• LEFT/RIGHT: Adjust

• PRESS(ENTER): Display Function Key Guide.

Volume, Mute.

Source.

Off

Types of Ports

AUDIO IN

PC IN

19V

Adjusting the Product Tilt

―

The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product.

C24T55*

HDMI IN PC INDP IN

DC 19V

C27T55* / C32T55*

DP IN

HDMI INAUDIO IN PC IN

DC 19V

Port Description

Receives sound from a PC via an audio cable.

―

C27T55* / C32T55* model only.

Connect to an audio output device such as headphones or earphones.

Connects to a PC using a DP cable.

―

The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

-3.0° (±2.0°) ~ 20° (±2.0°)

• The product tilt can be adjusted.

• Hold the lower part of the product and adjust the tilt carefully.

Connects to a source device using an HDMI cable or HDMI-DVI cable.

Connect to a PC using the D-SUB cable.

Connects to the AC/DC adapter.

+ 26 hidden pages