Samsung BOLD 9650 User Manual

BlackBerry® BoldTM 9650 Smartphone

©2010 Sprint. SPRINT and the logo are trademarks of Sprint. Other
marks are the property of their respective owners.

3/9/10

Table of Contents

Getting Started With Your BlackBerry 9650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Getting to Know Your BlackBerry 9650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

The BlackBerry Bold 9650 Smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Navigating With Your BlackBerry 9650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Setting Up Your BlackBerry 9650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Set-Up Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Insert the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Turn Your BlackBerry 9650 On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Complete the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connect to the Nationwide Sprint Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Set Up Your Sprint Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Set Up a Wi-Fi® Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting Up Email on Your BlackBerry 9650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Choosing Your Email Setup Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Creating or Adding an Email Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the BlackBerry Enterprise Server Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the BlackBerry Desktop Redirector Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using Your BlackBerry 9650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Sending Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Sending Text Messages (SMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Sending PIN Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Video Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Going to Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Setting a BlackBerry 9650 Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Locking and Unlocking the BlackBerry 9650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Inserting a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using Bluetooth With Your BlackBerry 9650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing the BlackBerry Desktop Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Finding Help With Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using Advanced Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Sprint Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Pocket Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

GPS Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Additional Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Sprint WorldwideSM Wireless Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Getting Started With Sprint Worldwide Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Activating Global Roaming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Making and Receiving Worldwide Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Sprint Voicemail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

International Data Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Understanding Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Contacting Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

BlackBerry 9650 Basics and Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Navigating Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Typing and Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Battery Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Wireless Network Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Wi-Fi Coverage Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

BlackBerry Email – Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Where Can I Find More Information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Safety and Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Important Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

BlackBerry Device Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Getting Started With Your BlackBerry 9650

1

2

3

4

5

6

Congratulations on purchasing a BlackBerry® BoldTM 9650 smartphone.

Basics Guide introduces you to Sprint Service and all the features of your new

This
BlackBerry
familiar with BlackBerry device technology, this guide is designed to make getting started as
easy as possible.

®

device. Whether you are a first-time BlackBerry device user or you are already

Get introduced to your BlackBerry device in
on page 1.

Follow the set-up instructions and get connected to the Nationwide Sprint Network 
in

Setting Up Your BlackBerry 9650 on page 5.

Select and configure your email options in Setting Up Email on Your BlackBerry 9650
on page 13.

Learn how to use your BlackBerry device’s basic functions, from making a phone
call and sending email to adding contacts and using Bluetooth, in

BlackBerry 9650 on page 17.

Learn about some of the entertaining options at your command, including 
Sprint TV and Sprint Music Store, in

Learn how to use your BlackBerry device’s international roaming capabilities, 
from inserting a SIM card to making and receiving international calls, in 

Sprint WorldwideSM Wireless Service on page 45.

Getting to Know Your BlackBerry 9650 

Using Your

Using Advanced Sprint Services on page 37.

i

Get a brief tutorial on your BlackBerry device’s screen icons, navigation, and

7

8

keyboard shortcuts in

Find answers to some of your questions – and find out how to learn even more – in

Frequently Asked Questions on page 70.

Tip: Before using your BlackBerry device or any accessories provided with the device, please read 

the

Safety and Product Information section beginning on page 76. It is also included on the

BlackBerry® User Tools CD that was packaged with your BlackBerry device.

BlackBerry 9650 Basics and Shortcuts on page 59.

ii

The BlackBerry Bold 9650 Smartphone

Getting to Know Your BlackBerry 9650

Mute key

Play/pause a media file
Mute a call

Volume keys

Adjust the volume

Right Convenience key

Open an assigned

application

Right Shift key

Capitalize letters

Backspace/Delete key

Enter key
Speakerphone key

Turn on/off the
speakerphone during a call

Lock button

Lock the keyboard

Headset jack

Micro-USB port

Alt key

Type the alternate

character on a key

Left Shift key

Capitalize letters

Symbol key

Open the symbol list

Left Convenience key

Open the voice dialing
application

Getting to Know Your Device

Getting to Know Your BlackBerry 9650 1

Navigating With Your BlackBerry 9650

End/Power key

End a call

Turn on/off the device

Return to the Home screen

Escape key

Move back a screen
Close a menu

Send key

Answer a call
Open the phone
Call a highlighted phone number

Trackpad

Slide your finger to move around a screen

Click (press) to select an item

Menu key

Open the menu in

an application

2 Getting to Know Your BlackBerry 9650

Applications

You can access applications on the Home screen and in folders on the Home screen. To
display the Home screen (while not on a call), press the
complete selection of Home screen applications, press the

Take some time to explore the applications that are available on your BlackBerry device.
Here are a few to get you started.

Click

Setup Wizard in the Setup folder ( ) to learn about typing, change options to

personalize your device, and set up your email address. The setup wizard also
provides links to information about common tasks.

Click

Email Settings in the Setup folder ( ) to integrate one or more email addresses

or customize your email settings.

Click

Browser to visit Web pages, browse for download items, and set browser options.

Your BlackBerry device might have more than one browser.

Click

Messages to view the messages list, compose new messages, and set options

for email messages.

Click

Camera to take a picture.*

End/Power key ( ). To view the

Menu key ( ).

Getting to Know Your Device

Video Camera

Click

Media

Click

Media

in the

folder

to access your saved videos, ring tones, pictures, songs, and voice

()

to record a video.

* **

notes, or to record a video or voice note.

* Camera and Video Camera are not available in all BlackBerry Bold 9650 Smartphones.

** Before using the Video Camera, the microSD card must be properly inserted into the media card

holder. (The microSD card is preinstalled in your BlackBerry device. See page 31.)

Getting to Know Your BlackBerry 9650 3

Click Set Up Wi-Fi® in the Setup folder ( ) to set up a connection to a Wi-Fi®
network.

Click

Options to find the main list of BlackBerry device options (including setting 

the Convenience keys), Bluetooth settings, and wireless settings.

C

Contacts

lick

Click

Tip: Some applications may be located within one of the following folders: Sports & Entertainment (),

Social Networking (), Games (), Applications ( ), or Setup ().

to view your contact list or add new contacts.

Help

to view help topics for your BlackBerry device.

4 Getting to Know Your BlackBerry 9650

Set-Up Checklist

Setting Up Your BlackBerry 9650

1

2

3

4

5

6

7

Setting up your BlackBerry® device is easy. Follow these steps to get started:

Insert the Battery (page 6).

Charge the Battery (page 8).

Turn Your BlackBerry 9650 On (page 9).

Complete the Setup Wizard (page 9).

Connect to the Nationwide Sprint Network (page 10).

Set Up Your Sprint Voicemail (page 11).

Set Up a Wi-Fi

®

Connection (page 12).

Setting Up Your BlackBerry 9650

Setting Up Your BlackBerry 9650 5

Insert the Battery

1

WARNING: Use only those accessories approved by Research In Motion (RIM). Using any accessories not

For more information on purchasing RIM approved batteries and accessories, please see
“Where can I buy accessories for my BlackBerry device?” on page 72.

To insert the battery:

1. Press and hold the release button (1) and slide off the battery cover (2 and 3).

6 Setting Up Your BlackBerry 9650

approved by RIM for use with this particular BlackBerry device model might invalidate any
approval or warranty applicable to the device, might result in the non-operation of the device,
and may be dangerous. See “Safety and Product Information” on page 76 and on the

BlackBerry® User Tools CD that was packaged with your BlackBerry device for more

information about safe battery usage.

2. Insert the battery so that the metal contacts on the battery align with the metal contacts

on your BlackBerry device (4), and press down to secure the battery (5).

3. Slide the metal notches on the battery cover into the slots at the top of the device (6) and

press down until the battery cover clicks into place (7).

Setting Up Your BlackBerry 9650

Setting Up Your BlackBerry 9650 7

If the battery is charged, your BlackBerry device should turn on. If the BlackBerry device

2

does not turn on, charge the battery.

Charge the Battery

1. Connect the small end of the travel charger to the micro-USB port on the side of your

BlackBerry device.

2. Depending on the type of travel charger that you received with your BlackBerry device,

slide the plug blade attachment into the power adapter or pull the plug blades down.

3. Plug the power adapter into a power outlet and charge the battery to full power.

Note: If you install the BlackBerry

packaged with your BlackBerry device, you can charge your BlackBerry device by connecting it to
your computer. See “Can I charge my BlackBerry device by connecting it to my computer?” on
page 70 for more information.

8 Setting Up Your BlackBerry 9650

®

Desktop Software included on the BlackBerry

®

User Tools CD that was

Turn Your BlackBerry 9650 On

3

End/Power key

4

䊳 To turn the BlackBerry

on the front of the device.

Complete the Setup Wizard

The setup wizard is designed to help you learn about navigation and typing, change options
to personalize your BlackBerry device, set up wireless and Bluetooth
up one or more supported email addresses. The setup wizard takes approximately ten
minutes to complete.

1. On the Welcome screen, read the setup wizard introduction and then slide your finger

down the trackpad to highlight

Note: If you do not see the Welcome screen, press the Menu key ( ) from the Home screen, click 

Setup ( ), and then click Setup Wizard ().

2. Read the setup wizard introduction.

3. Click Next to continue.

4. Follow the onscreen instructions to complete the setup wizard.

Note: For more information about selecting and setting up your email options, please see “Setting Up Email

on Your BlackBerry 9650” on page 13.

®

device on or off, press and hold the End/Power key ( ) 

®

connections, and set

Continue. Click (press) the trackpad to continue.

Setting Up Your BlackBerry 9650 9

Setting Up Your BlackBerry 9650

Connect to the Nationwide Sprint Network

5

When you turn on your BlackBerry device by pressing and holding the End/Power 
key ( ), it should automatically connect to the Nationwide Sprint Network.

To connect to the network successfully, your Sprint service must be active, and you must 
be in a Nationwide Sprint Network service area. For more information about wireless
coverage indicators, please see the chart on page 64.

If your BlackBerry device is on but the wireless radio is turned off (the coverage 
indicator reads ), you can turn the radio on and connect to the network by 
clicking

Manage Connections ( ) and selecting Mobile Network.

Using Your BlackBerry 9650 Without a Wireless Connection

When your BlackBerry device is not connected to a wireless network (or if the wireless radio
is turned off) you can continue to use features that do not require a connection to a network.
For example, you can type and save draft email messages, manage tasks, or use the
calculator.

10 Setting Up Your BlackBerry 9650

Set Up Your Sprint Voicemail

6

Sprint voicemail is designed to transfer all unanswered calls to your BlackBerry device to
your voicemail, whether your BlackBerry device’s phone is in use or turned off. You should
set up your voicemail and personal greeting as soon as your BlackBerry device is activated.

1. From the Home screen, press and hold .

2. Follow the system prompts to:

䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
䡲 Choose whether or not to activate One-Touch Message Access (a feature that lets 

you access messages simply by pressing and holding , bypassing the need for you
to enter your passcode).

Voicemail Passcode:

Sprint strongly recommends that you create a passcode when setting up your voicemail to protect
against unauthorized access. Without a passcode, anyone who has access to your device is able to
access your voicemail messages.

Setting Up Your BlackBerry 9650 11

Setting Up Your BlackBerry 9650

Set Up a Wi-Fi® Connection

7

Your BlackBerry device allows you connect to an available Wi-Fi® network to access such
services as email service and Web browsing.

Note: If your BlackBerry device is associated with an email account that uses a BlackBerry

Server, your organization may prevent you from connecting to a Wi-Fi

®

network.

®

Enterprise

1. From the Home screen, click Setup

> Set Up Wi-Fi

()

®

( ) and then click Next.

2. Click on an option to select it:

䡲 Scan For Networks to search for available Wi-Fi

®

networks. Click on a network name
and follow the instructions to enter any necessary information to sign on to the network.
Click

Connect to connect to the network, or click Save to save the profile.

䡲 Manually Add Network to add a network configuration by hand. Type the network name

(SSID), click

Add, and then follow the instruction to enter any necessary information,

such as security type and passkey.

䡲 Push Button Setup to add a network access point that uses Wi-Fi

®

Protected SetupTM.

Follow the instructions to complete the setup process.

3. On the Wi-Fi

䡲 Prioritize Wi-Fi Profiles to change the order in which Wi-Fi

selected. Highlight a saved profile, press
profile, and then press . When finished, press the

®

Setup Complete screen, select an option:

> Move, scroll up or down to move the

®

profiles are automatically

Escape key ( ) to return to the

previous screen.

®

䡲 Wi-Fi

Hotspot Login to specify registration information (for example, credit card

information) for Wi-Fi

®

hotspots. When finished, press the Escape key ( ) to return to

the previous screen.

4. Click Finish.

12 Setting Up Your BlackBerry 9650

Choosing Your Email Setup Option

Setting Up Email on Your BlackBerry 9650

To begin sending and receiving email messages on your BlackBerry device, you must 
set up your BlackBerry device with a supported email account. You may configure up to 10
supported accounts on your BlackBerry device. The
Wizard” on page 9) guides you through the process.

Setup Wizard (see “Complete the Setup

Note: If you did not set up an email account the first time you went through the Setup Wizard, you can

access email setup from your Home screen. Press the

Setup Wizard () > Email Setup.

The following options will be available when you set up your email account(s):

Menu key ( ) and click Setup () >

Create or Add an Email Address

Use this option to create a new email address for your BlackBerry device or to associate
your BlackBerry device with one or more (up to 10) existing email addresses (for example, a
Google Mail
for your device. This option is most common for individual users.

Select the
BlackBerry device and follow the prompts. (See “Creating or Adding an Email Account” on
page 14 for details.)

TM

or Windows LiveTM Hotmail® email account) or to create a new email address

I want to create or add an email address option in the setup wizard on your

Setting Up Email on Your BlackBerry 9650 13

Setting Up Email

BlackBerry Enterprise Server Option

Use this option to associate your BlackBerry device with a Microsoft® Outlook® work email
account, IBM
and to take advantage of advanced capabilities for wireless data synchronization.

If your administrator has provided you with an activation password, select the

work email account with a BlackBerry Enterprise Server option in the setup wizard on your

BlackBerry device. If you do not have an enterprise activation password, contact your system
administrator.

®

Lotus Notes® work email account, or Novell® GroupWise® work email account

I want to use a

BlackBerry Desktop Redirector Option

Use this email setup option to associate your BlackBerry device with a Microsoft Outlook
(Workgroup Installation) email account. You can set up email using this option by installing
the BlackBerry

®

Desktop Software and selecting the BlackBerry Desktop Redirector option. If
you use this email setup option, you must keep your computer turned on to receive your
email messages.

Creating or Adding an Email Account

You can set up for email using the setup wizard on your BlackBerry device.

The first time that you log in, you can add a supported email address, create a BlackBerry
email address, or do both.

䢇 Add an email address if you have an existing, supported email account (up to 10) that you

want to access from your BlackBerry device.

䢇 Create a BlackBerry email address if you do not have another existing, supported email

account, or if you need an additional email address that you can use to send and receive
email messages.

14 Setting Up Email on Your BlackBerry 9650

To set up your email account(s) from your BlackBerry device:

1. In the setup wizard, on the email setup screen, select the I want to create or add an email

address option and then click Next.

2. Click Next to open the email account setup application on your BlackBerry device.

3. Carefully review the BlackBerry Prosumer Service Agreement. If you accept the terms of

the agreement, click

I Accept.

4. Select an option to begin setting up an account.

䡲 Yah oo !

®

䡲 Gmail
䡲 AOL (select @aol.com or @aim.com)
䡲 Windows Live (select @hotmail.com, @msn.com, or @live.com)
䡲 Other (to add a supported POP or iMAP account)
䡲 Create New Address to create a new email address ([e-mail])

5. Follow the instructions to enter your login information (such as user name, email

address, and password) for the selected account, click

Next, and then click OK.

6. To add another supported email address, click Add and repeat steps 4 and 5. To exit the

email setup program and return to the Home screen, press and click

Tip: To use a social networking application (such as Facebook

BlackBerry device, you must use the

I want to create or add an email address option to associate your

device with the email address you use with the social networking application.

Note: To add or edit settings for your email accounts, including account display name and signature, press

Menu key ( ) and click Setup () > Email Settings ( ). Click the account name and click

the

Edit

, make your changes, and click Save.

®

for BlackBerry® smartphones) on your

Close.

Setting Up Email

Setting Up Email on Your BlackBerry 9650 15

Using the BlackBerry Enterprise Server Option

If your system administrator has provided you with an Enterprise Activation password, you
can set up your supported email account directly from your BlackBerry device.

To use Enterprise Activation from your BlackBerry device:

1. In the setup wizard, on the email setup screen, select the I want to use a work email account

with a BlackBerry Enterprise Server option and then click Next.

2. Type your supported corporate email account address.

3. Type the Enterprise Activation password provided by your system administrator, and then

click

Activate.

4. To log out of the email setup area and return to the setup wizard, click Log Out.

Using the BlackBerry Desktop Redirector Option

If you do not have access to a BlackBerry Enterprise Server and you want to associate your
BlackBerry device with a corporate Microsoft Outlook (Workgroup Installation) email account,
you can install the BlackBerry
your BlackBerry device with that email account.

䊳 To install the BlackBerry Desktop Redirector, select BlackBerry Desktop Redirector as

your message redirection option when installing the BlackBerry
“Installing the BlackBerry Desktop Software” on page 34 for more information about
installing the software.

Note: When using the BlackBerry Desktop Redirector, your computer must be on and the BlackBerry

Desktop Redirector must be active to send and receive messages on your BlackBerry device.

®

Desktop Redirector software on your computer to associate

®

Desktop Software. See

16 Setting Up Email on Your BlackBerry 9650

Now that you have your BlackBerry® device set up and ready to use, you can start 

Using Your BlackBerry 9650

taking advantage of all its features. This section outlines many of the basic features of your
BlackBerry device. For complete details, click
on the

BlackBerry® User Tools CD that was packaged with your BlackBerry device.

Help ( ) or access your complete user gu ide

Here’s a list of basic features to get you started:

⽧ Making and Answering Phone Calls (page 18)

⽧ Voicemail (page 22)

⽧ Entering Text (page 23)

⽧ Sending Email Messages (page 23)

⽧ Sending Text Messages (SMS) (page 24)

⽧ Sending PIN Messages (page 25)

⽧ Contacts (page 25)

⽧ Calendar (page 26)

⽧ Camera (page 27)

⽧ Video Camera (page 28)

⽧ Going to Web Pages (page 29)

⽧ Setting a BlackBerry 9650 Password (page 29)

⽧ Locking and Unlocking the BlackBerry 9650 (page 30)

⽧ Inserting a microSD Card (page 31)

⽧ Location Settings (page 32)

⽧ Using Bluetooth With Your BlackBerry 9650 (page 33)

⽧ Installing the BlackBerry Desktop Software (page 34)

⽧ Finding Help With Other Features (page 36)

Using Your BlackBerry 9650 17

Using Your BlackBerry 9650

Making and Answering Phone Calls

Making a Phone Call

䊳 On the Home screen or on the phone screen, type a phone number and press the 

Send key ( ). To end the call, press the End/Power key ( ).

Tip: Press the Send key ( ) on any screen to open the phone screen.

䊳 Select a contact, call log, or phone number link on any screen and press the 

Send key ( ) to make a call.

Tip: To select a contact, type part of a contact name from the Home screen, highlight the name or number,

and press .

Answering a Phone Call

䊳 To answer an incoming call, click Answer or press the Send key ( ). 

To end the call, press the

In-Call Options

During an active call, press to display a menu of available in-call options, which may
include

Help, Flash, Add Participant, Swap, Join Conference, Enhance Call Audio, Mute, Notes,
Activate Speakerphone/Handset, View Contacts, View Calendar, View Messages, Switch
Application, and Home Screen.

Using the Mute Option

䊳 To mute the microphone during a call, press the Mute key ( ) on the top of the

BlackBerry device or click the trackpad and then click
back on, press again or click the trackpad and then click

End/Power key ( ).

Mute. To turn the microphone

Tur n M ute Of f.

18 Using Your BlackBerry 9650

Using the Speakerphone

䊳 To turn the speakerphone on or off during a call, press the Speakerphone key ( ) .

Call Waiting

To answer an incoming call waiting call:

䊳 When you hear the tone and see the “Waiting Call” message, press the Send key

( ) to answer the incoming call and put the other call on hold.

To switch between calls:

䊳 Click the trackpad and then click Flash.

Call Forwarding

To forward all incoming calls to another number:

1. Press > > Options > Call Forwarding.

2. Set Forward Calls to Always and then set the Forward All Calls field to a call forwarding

number.

3. Press or and then click Save.

Note: You are charged a higher rate for calls you have forwarded.

To deactivate Call Forwarding:

1. Press > > Options > Call Forwarding.

2. Set Forward Calls to Never.

3. Press or and then click Save.

Using Your BlackBerry 9650

Using Your BlackBerry 9650 19

Adding and Changing Call Forwarding Numbers

To add a call forwarding number:

1. Press > > Options > Call Forwarding.

2. Press and then click New Number.

3. Click Use Once, type a phone number, and press the Enter key ( ).

4. Press and then click Close.

To change a call forwarding number:

1. Press > > Options > Call Forwarding.

2. Press and then click Edit Numbers.

3. Highlight a number and press > Edit.

4. Select a new forwarding number from your contacts or click [Use Once], enter a new

number, and press the

Enter key ( ).

5. Press and then click Close. (If prompted to save your changes, click Save.)

Making Emergency Calls

Your BlackBerry device is designed to allow emergency calls even when it is locked or when
your account is restricted, provided you are within range of a compatible wireless network.

To make an emergency call:

䊳 Dial the emergency access number for the country you are in (for example 911 in the

U.S. or

112 in countries that are part of the European Union), and then press .

To make an emergency call if your BlackBerry device is locked:

䊳 Press , click Emergency, and then click Ye s.

20 Using Your BlackBerry 9650

Enhanced 911 (E911) Information

Your BlackBerry device features an embedded Global Positioning System (GPS) chip
necessary for utilizing E911 emergency location services where available.

When you place an emergency 911 call, the GPS feature of your BlackBerry device begins to
seek information to calculate your approximate location. Depending on several variables,
including availability and access to satellite signals, it may take up to 30 seconds or more to
determine and report your approximate location.

Important: Always report your location to the 911 operator when placing an emergency call. Some

Note: The GPS feature on your BlackBerry device can help emergency personnel determine your location

designated emergency call takers, known as Public Safety Answering Points (PSAPs) may not
be equipped to receive GPS location information from your BlackBerry device.

in instances where you are in a wireless coverage area, your device is able to communicate with a
GPS-enabled satellite, and your emergency response center is equipped to process such
information. However, successful determination of your location is not guaranteed.

YOU SHOULD NOT RELY ON ANY WIRELESS DEVICE FOR ESSENTIAL COMMUNICATIONS,
INCLUDING MEDICAL EMERGENCIES. Emergency numbers may vary by location and emergency
calls may be blocked or impeded by network, environmental, or interference issues.

You can only make emergency calls by typing official emergency access numbers (for example, 
911 in North America or 112 in European Union countries).

Using Your BlackBerry 9650 21

Using Your BlackBerry 9650

Voicemail

Note: For information about setting up voicemail on your BlackBerry device, see “Set Up Your Sprint

Voicemail” on page 11 for details.

New Voicemail Message Alerts

When you receive a new voice message, your BlackBerry device alerts you and prompts you
to call your voicemail.

Retrieving Your Voicemail Messages

You can review your messages directly from your BlackBerry device or from any other 
touch-tone phone.

Using Your BlackBerry 9650 to Access Your Voicemail Messages

䊳 From the phone screen, press and then click Call Voice Mail. (Your BlackBerry

device will dial your voicemail box.) If prompted, enter the passcode to access your
voicemail.

Using Another Phone to Access Your Voicemail Messages

1. Dial your wireless phone number.

2. When your voicemail answers, press the asterisk key (

3. Enter your voicemail passcode to access your voicemail.

Voicemail Options

When you are connected to your voicemail box, follow the spoken instructions to set your
voicemail options, including enabling or disabling Expert Mode, setting up group distribution
lists, selecting reply options, and recording an extended absence greeting.

).

*

22 Using Your BlackBerry 9650

Entering Text

Entering text on your BlackBerry device works the same as entering text on any full
keyboard. Here are a few tips to help you along the way.

Typing T i p s

䢇 To capitalize a letter, hold the letter key until the capitalized letter appears or press the

key and then press the letter key.

䢇 To type the alternate character on a key, press the key and then press the character key.

For example, to type a question mark (?), press the key and then press .

䢇 To type a symbol, press the key. To view more symbols, press the key again. 

Press the letter key that appears below the symbol.

䢇 To type an accented or special character, press and hold the letter key and slide your

finger left or right on the trackpad. Release the letter key when the accented or special
character appears. For example, to type
left on the trackpad until

䢇 To turn on NUM lock, press the key and press the key. To turn off NUM lock, 

ü appears, and then release the letter key.

press the key.

ü, press and hold and slide your finger to the

Sending Email Messages

You must set up a supported email account (up to 10) to use with your BlackBerry device
before you can send and receive email messages. See “Setting Up Email on Your
BlackBerry 9650” on page 13 for more information.

1. Click Messages ( ) to display a message list, and then press .

2. Click Compose Email.

3. In the To field, type an email address or a contact name.

4. Type a subject and a message, click the trackpad, and then click Send.

Using Your BlackBerry 9650

Using Your BlackBerry 9650 23

Note: If you have set up more than one supported email account on your BlackBerry device, you can select

an account from which to send the message. At the top of the message, in the

Space key until the preferred email account appears.

press the

Send Using field,

Accessing Email Messages

1. Click Messages ( ) to display a message list.

2. Highlight a message and click the trackpad to display the message.

Sending Text Messages (SMS)

You can send text messages (SMS) to up to 10 recipients.

1. Click SMS And MMS ( ) and then press > Compose SMS.

2. In the To field, do one of the following:

䡲 Type an email address.
䡲 Type a compatible phone number (include area code).
䡲 Type a contact name.
䡲 Type part of a contact name and then click the desired contact.
䡲 Presss > Choose Contact, and then click a contact.

3. Click OK.

4. Type a message, and then press the Enter key ( ).

24 Using Your BlackBerry 9650