Samsung BG04 User Manual
Samsung Knack™
PORTABLE All Digital
MOBILE PHONE
User Manual
Please read this manual before operating your
phone, and keep it for future reference.
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relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone
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computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the
rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare
derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No
title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain
with SAMSUNG and its suppliers.
Samsung Telecommunications America (STA), LLC
Headquarters: Customer Care Center:
1301 E. Lookout Drive 1000 Klein Rd.
Richardson, TX 75082 Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Internet Address: http://www.samsungusa.com
©
2008 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America, Inc. and its
related entities.
Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsungwireless.com/support
Knack™_BG04_SE_073008_F10
GH68-18767A
Printed in Korea.
Licensed by Qualcomm Incorporated under one or more of the following patents: U.S.
Patent No. 4, 901, 307; 5, 056, 109; 5, 099, 204; 5, 101, 501; 5, 103, 459; 5, 107, 225; 5, 109, 390.
RSA® is a registered Trademark RSA Security, Inc.
Knack™ is a trademark of Verizon Wireless.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR
ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE
PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR
COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR
ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF
THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS
OR BENEFITS.
Table of Contents
Section 1: Getting Started ............................4
Understanding this User Manual . . . . . . . . .4
Notes and Tips . . . . . . . . . . . . . . . . . . . . . .4
Using the Battery . . . . . . . . . . . . . . . . . . . .5
Turning Your Phone On and Off . . . . . . . . .11
Setting Up Voicemail* . . . . . . . . . . . . . . . .12
Section 2: Understanding Your Phone ......14
Features of Your Phone . . . . . . . . . . . . . . .14
Closed View of Your Phone . . . . . . . . . . . .14
Open View of Your Phone . . . . . . . . . . . . .17
Command Keys . . . . . . . . . . . . . . . . . . . . .19
Understanding the Display Screen . . . . . . .22
Section 3: Call Functions ...........................27
Making a Call . . . . . . . . . . . . . . . . . . . . . .27
Answering a Call . . . . . . . . . . . . . . . . . . . .27
Call In-Progress Options . . . . . . . . . . . . . .28
Recent Calls . . . . . . . . . . . . . . . . . . . . . . .29
1
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .34
Voice Commands . . . . . . . . . . . . . . . . . . .35
Section 4: Menu Navigation .....................44
Menu Navigation . . . . . . . . . . . . . . . . . . . . 44
Menu Outline . . . . . . . . . . . . . . . . . . . . . .46
Section 5: Entering Text ............................49
Changing the Text Mode . . . . . . . . . . . . . . 49
Entering Text Using Word Mode . . . . . . . .49
Entering Upper and Lower Case . . . . . . . . 50
Entering Numbers . . . . . . . . . . . . . . . . . . .51
Entering Symbols . . . . . . . . . . . . . . . . . . . 52
Section 6: Understanding Your Contacts .. 53
Opening Contacts Menu . . . . . . . . . . . . . . 53
Contacts Icons . . . . . . . . . . . . . . . . . . . . . 54
Adding a Contact . . . . . . . . . . . . . . . . . . . 54
Adding Pauses . . . . . . . . . . . . . . . . . . . . .59
Finding a Contacts Entry . . . . . . . . . . . . . .61
Editing an Existing Contacts Entry . . . . . . 61
Deleting a Contact Entry . . . . . . . . . . . . . 62
Speed Dialing . . . . . . . . . . . . . . . . . . . . . 62
Emergency Contacts . . . . . . . . . . . . . . . . 65
Making an Emergency Call . . . . . . . . . . . 67
Finding My Phone Number . . . . . . . . . . . 67
Section 7: Messaging ............................... 68
Types of Messages . . . . . . . . . . . . . . . . . 68
Creating and Sending Messages . . . . . . . 69
Message Folders . . . . . . . . . . . . . . . . . . . 73
Changing Message Settings . . . . . . . . . . 79
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . 80
Section 8: Changing Your Settings ........... 82
Sound Settings . . . . . . . . . . . . . . . . . . . . 82
Phone Settings . . . . . . . . . . . . . . . . . . . . 85
Phone Info . . . . . . . . . . . . . . . . . . . . . . . . 93
Section 9: Tools ......................................... 95
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . 95
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . 98
Calculator . . . . . . . . . . . . . . . . . . . . . . . .101
World Clock . . . . . . . . . . . . . . . . . . . . . .104
Stop Watch . . . . . . . . . . . . . . . . . . . . . . .105
Section 10: Health and
Safety Information ....................................106
Health and Safety Information . . . . . . . . .106
Samsung Mobile Products and Recycling 108
UL Certified Travel Adapter . . . . . . . . . . .108
Consumer Information on
Wireless Phones . . . . . . . . . . . . . . . . . . .108
Road Safety . . . . . . . . . . . . . . . . . . . . . .116
Responsible Listening . . . . . . . . . . . . . . .118
Operating Environment . . . . . . . . . . . . . .121
Using Your Phone Near Other
Electronic Devices . . . . . . . . . . . . . . . . . .121
FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices . . . . .122
Potentially Explosive Environments . . . . .124
Emergency Calls . . . . . . . . . . . . . . . . . . .125
2
FCC Notice and Cautions . . . . . . . . . . . . .126
Other Important Safety Information . . . . .126
Product Performance . . . . . . . . . . . . . . .127
Availability of Various
Features/Ring Tones . . . . . . . . . . . . . . . .128
Battery Standby and Talk Time . . . . . . . .128
Battery Precautions . . . . . . . . . . . . . . . . .129
Care and Maintenance . . . . . . . . . . . . . .130
Section 11: Warranty Information ...........132
Standard Limited Warranty . . . . . . . . . . .132
Index ..........................................................137
3
Section 1: Getting Started
Understanding this User Manual
The chapters of this manual generally
follow the same order as the menus and
sub-menus in your phone. A robust
index for quick reference to most
features is located at the end of this user
manual.
Also included is important safety
information that you should know before
using your phone. Most of this
information is near the back of the
manual, beginning on page 106.
Notes and Tips
Throughout this manual are icons and
text that are set apart from the rest.
These are intended to point out
important information, quick methods
for activating features, to define terms,
and more. The definitions for these
methods are as follows:
• Notes
: Explain alternative options within
the current feature, menu, or sub-menu.
• Tips
: Provide quick or innovative methods
for performing functions related to the
subject at hand.
Getting Started 4
• Important
: Points out important
information about the current feature that
could affect performance, or even damage
your phone.
This section allows you to start using
your phone after activating your service,
setting up your voicemail, contacting
customer support, or getting an
understanding of how this manual is put
together.
Using the Battery
Note:
This phone comes packaged with a
partially charged rechargeable
standard Li-ion battery and wall
charger.
You must fully charge the battery
before using your phone for the
first time. A fully discharged battery
requires up to 4 hours of charge
time.
Important!:
Although the phone can be
used while the battery is
charging, the battery must be
fully charged before first use,
otherwise you could damage
the battery.
5
Battery Indicator
The battery indicator in the upperright corner of the display indicates
battery power level. Four bars indicate a
full charge, while an empty icon
indicates an almost empty battery. Two
to three minutes before the battery
becomes too low to operate, a blinking
empty battery icon appears and a
tone sounds. A “
BATTERY LOW
”
notification will appear on the display. If
you continue to operate the phone
without charging, it shuts down.
Using A Non-Supported Battery
Samsung handsets do not support the
use of a non-supported battery.
When using a non-supported battery you
will hear a series of beeps and you will
see a warning message that indicates
“
NON-SUPPORTED BATTERY. SEE USER
MANUAL
” If you receive this warning,
battery charging has been disabled.
Samsung charging accessories (i.e. wall
charger, and cigarette lighter adapter)
will only charge a Samsung approved
battery. To continue use of your handset
press .
Note:
When using a non-supported
battery the handset can only be
used for the duration of the life of
the battery and cannot be
recharged.
Getting Started 6
Important!:
Using a non-supported
battery may cause damage to
your phone. Use a Samsung
supported battery only.
Installing the Battery
1.
Press down, and slide the battery cover
back and lift up to remove.
7
2.
Insert the top end of the battery into the
phone housing using the directional
arrow printed on the battery. The gold
contacts at the battery end must align
with contacts on the phone. Push
bottom end of the battery down until it
snaps into place.
3.
Slide the battery cover up until it snaps
into place.
Removing the Battery
1.
Press down, and slide the battery cover
back and lift up to remove.
2.
Lift the battery from the bottom end and
remove.
3.
Slide the battery cover up until it snaps
into place.
Getting Started 8
Charging the Battery
+
Wall Charger
Your phone is powered by a
rechargeable standard Li-ion battery.
Only use Samsung-approved charging
devices and batteries. Samsung
accessories are designed to maximize
battery life. Using other accessories may
invalidate your warranty and may cause
damage.
Note:
The phone can be used while
charging but will charge faster
when powered off.
9
The wall charger is a convenient, lightweight charger that rapidly charges your
phone from any 120/ 220 VAC outlet.
1.
Pull the connector cover out and turn to
expose the connector. Insert the wall
charger adapter end, with the arrow up,
into the connector at the bottom of the
phone.
2.
Plug the wall charger into a standard AC
wall outlet.
When the phone is completely charged
(the battery icon becomes still), unplug
the charger from the power outlet.
Remove the adapter end from the
connector and replace the connector
cover.
Cradle Charger
1.
Insert the wall charger adapter end,
with the arrow up, into the connector at
the rear side of the cradle charger.
The cradle charger is a convenient
charger that rapidly charges your phone
from any 120/ 220 VAC outlet.
Note:
The cradle charger must be
connected to a 120/220 VAC outlet
to charge the phone.
2.
Plug the wall charger into a standard AC
wall outlet.
Getting Started 10
3.
Insert the phone into the cradle charger
until it seats at the bottom contacts.
11
4.
When the phone is completely charged
(the battery icon becomes still), unplug
the charger from the power outlet and
remove the phone from the cradle
charger.
Turning Your Phone On and Off
Turning Your Phone On
1.
Open the flip, then press and hold
POWER
/
until phone turns on.
Note:
As with any other radio-
transmitting device, do not touch
the internal antenna as it affects
call quality and may cause the
phone to operate at a higher power
level than is necessary. The
internal antenna is located along
the bottom on the back side of your
phone.
2.
Once the phone finds a signal, the
time, day, and date appear in the
display.
3.
You’re now ready to place and
receive calls.
Note:
If the phone is outside the Verizon
Wireless coverage area the
roaming icon appears in the top
of the display.
Turning Your Phone Off
POWER
Press for two or more seconds.
/
Your phone powers off.
Setting Up Voicemail*
Voicemail allows callers to leave voice
messages.
Note:
Once your voicemail account has
been set up, use the voicemail
selection 1 (under the Messaging
menu) to view details of voice
messages in your voicemail box.
Voicemail Setup
1.
Press and hold or
from your phone
or dial your wireless phone number
from any touch-tone phone.
Getting Started 12
2.
When the recorded announcement
begins, press to interrupt (if
applicable). An easy-to-follow setup
tutorial will begin. Follow the
instructions to set up your new
password and record a greeting.
Note:
*Airtime and long distance charges
apply. IN Calling minutes do not
apply to Voicemail setup or
retrievals.
Listening to Voicemail
1.
Press and hold or press
.
13
2.
You are then prompted to enter your
password followed by key.
Follow recorded prompts to listen to
messages, change administrative
options, etc.
Section 2: Understanding Your Phone
This section outlines key features of your
phone as well as screens and icons that
display when the phone is in use.
Features of Your Phone
–
Digital (CDMA, PCS) 1x Technology
–
Global Positioning (GPS) Technology
–
Personal Organizer (Calculator, Calendar,
Alarm Clock, Stop Watch and World
Clock)
–
TXT Messaging
–
Advanced Speech Recognition
–
Dedicated Hot Keys: 911, In Case of
Emergency, Speakerphone, Voice
Commands and Voicemail.
Closed View of Your Phone
1
2
+
3
-
4
Understanding Your Phone 14
5
6
7
8
Features (Closed view)
1. Speaker
: (located at back of phone).
Ringtones and sounds are played
through the speaker.
2. Hand Strap Holder
: Allows you to
attach a hand strap for carrying the
phone. (Hand strap not included.)
3. Volume Key
: Allows you to adjust
the master volume or adjust the
voice volume during a call. To mute
the ringer during an incoming call,
press the volume key up or down.
Also press and hold the key, to
activate Sound Off mode/Normal
mode.
15
4. External LCD
: External LCD shows
signal strength, battery strength
and time. It also displays incoming
calls or messages.
5. Headset Jack
: Allows you to plug in
an optional headset for safe,
convenient conversations.
6. Voicemail Key
: Press and hold to
call Voicemail. When flip is closed,
press and hold to activate
backlight. When flip is closed and
backlight is on, press and hold to
call Voicemail (headset must be
connected).
7. Voice Commands Key
: Press and
hold to activate Voice Commands.
When flip is closed, press and hold
to activate backlight. When flip is
closed and backlight is on, press
and hold to activate Voice
Commands (headset must be
connected).
8. Power/Accessory Connector
Connect charging accessories.
:
Understanding Your Phone 16
Open View of Your Phone
Features
17
8
1. Internal LCD
information needed to operate your
: Displays all the
phone.
2. 911 Key
1
9
2
3
4
5
6
7
10
11
12
13
14
7
15
call 911.
3. Left Soft Key
navigate through menus and
applications by selecting the choice
indicated on the lower left area of
the display screen.
4. ICE (In Case of Emergency) Key
Press to open the emergency
contacts menu screen.
: Press this key to quickly
: This key is used to
:
5. Send Key
: Allows you to place or
receive a call. From the home
screen, press the key once to
access the recent call log.
6. Alphanumeric Keypad
: Use these
keys to enter numbers, letters and
characters.
7. Special Function Keys:
Enter special
characters. Perform various
functions.
8. Earpiece
: The earpiece allows you
to hear the other caller.
9. Navigation Key
: This key allow you
to scroll through the phone menu
options.
10. OK Key
: Pressing when navigating
through a menu accepts the
highlighted choice in a menu, or
performs an action in an
application.
11. Right Soft Key
: This key is used to
navigate through menus and
applications by selecting the choice
indicated on the lower right area of
the display screen.
12. Speakerphone Key
: Press to turn the
speakerphone On/Off.
Understanding Your Phone 18
13. End/Power Key
: Ends a call. Press
and hold the END key, to power On
or Off. When you receive an
incoming call, press to send the
call directly to voicemail.
14. Clear Key
: Deletes characters from
the display when you are in text
entry mode. Press to return to the
previous menu or screen when
navigating features.
15. Microphone
: The Microphone allows
the other caller to hear you clearly
when you are speaking to them
Command Keys
Functions for the soft keys are defined
by what appears above each in the
19
display. There are two soft keys, the left
soft key and the right soft key .
Left Soft Key
Some functions of the left soft key are as
follows.
•
Press the
Menu
(left) soft key to open
the list of menus.
•
In other menus, some of the left soft key
functions are:
•
In the Messaging menu, some of the left
soft key functions are:
View, Set, Save
Edit, Next
and
Select
and
Send
Right Soft Key
Some functions of the right soft key are
as follows.
.
.
•
Press the
Contacts
(right) soft key to
open your Contacts list.
•
When the right soft key function is
press the
Options
(right) soft key to
Options
view more options for the current menu.
Clear Key
The
CLEAR
key is used to erase or
clear numbers, text, or symbols from the
display. You can also use to return
to a previous menu or to return to the
home screen from any menu.
•
If you enter an incorrect character, briefly
press to backspace (and delete) the
character.
•
To erase the previous word in a sentence,
press and hold .
•
To back up one menu level, briefly press
.
,
•
Press and hold to return to the home
screen.
End Key
POWER
The
End
key is used to end a call, to
/
turn your phone on/off, to return to the
home screen from any menu or cancel
the last input.
•
Press and hold the
End
key to turn
your phone on or off.
POWER
POWER
/
/
•
Press to disconnect a call.
•
Press to return to the home screen
from any menu, or to cancel the last input.
POWER
•
Press to send an incoming call
/
directly to Voicemail.
Understanding Your Phone 20
POWER
/
Send Key
SP
K
SP
K
The
Send
key is used to answer
calls, dial calls, and to recall the last
number(s) dialed, received, or missed.
•
Press to answer calls.
•
Enter a number and press to make a
call.
•
Press from the home screen to
display a list of all calls to and from your
phone.
•
Press twice from the home screen to
call the most recently dialed, received, or
missed number.
•
Press to pick up a waiting call. Press
again to switch back to the other call.
21
Navigation Key
Use the Navigation key (up, down, left,
right) to browse menus, sub-menus and
lists. Each key also acts as a shortcut to
launch applications.
Speakerphone Key
With the flip open, press and hold the
Speakerphone
SP
key (located under
the right soft key) to switch from using
the earpiece to the speakerphone before
or during a call. Use the volume keys
(located on the left side of your phone) to
adjust the volume.
•
Press the
Speakerphone
SP
key to
enable and disable the speakerphone
option.
•
SP
K
After answering a call, press the
Speakerphone
•
After the call has ended the speakerphone
SP
key .
function turns off automatically.
911 Key
The
911
key is used to make an
emergency call to 911.
•
Press
.
The prompt “
displays, press the left soft key
the right soft key No, to cancel.
ICE Key
The
ICE
Emergency
I
key opens the
menu screen displaying your
list of emergency contacts.
CALL 911?
Yes
In Case of
Understanding the Display Screen
The top line of
your phone’s
display contain
icons that indicate
Verizon Wireless
032-123-4567
12:00
Wed, Jul 30
PM
network status,
”
or
battery power,
signal strength,
connection type
Menu
Contacts
and more. The
mid-level icons display missed calls,
new messages and voicemail icons. The
bottom area of the home screen shows
icons that indicate feature and function
status.
Understanding Your Phone 22
The following list contains icons that
may appear in your display.
Top Display icons
Signal strength
: Appears when
your phone is on and indicates the
current signal strength. More bars
indicate a stronger signal.
Roaming
: Your phone is outside
your home area. While roaming,
another wireless provider may be
handling your call. The service
rate for the call may be higher than
those made from within your
home area. Please refer to Verizon
Wireless for roaming rates.
23
No service
: Your phone cannot
find a signal because you’re
outside a service area. You
cannot make or receive calls.
Wait for a signal or move to an
open area to find a signal. This
indicator always appears when
you first turn on your phone and
disappears once service is
located.
Voice Call
: Indicates a call in
progress.
E911
: Indicates Global
Positioning Service (GPS) for 911
is set to On for emergency calls
only.
Battery Level
: More bars indicate
a greater charge. When the
battery is low, an empty battery
icon flashes and the phone
sounds an alert, which indicates
your phone is about to shut down.
TTY
: Indicates that TTY is
enabled.
Mid-Level Display Icons
Missed Calls
: Your phone
displays this icon when calls are
missed.
New Msgs
: You’ve received a new
text, page or web alert message.
You’re also notified of a new
message by animations and
sound.
Voicemail
: You’ve received a
voicemail message. You have
one or more unread voicemail
messages in your voicemail box.
(Only applicable on the Verizon
Wireless Network.)
Understanding Your Phone 24
Bottom Display Icons
All Sounds Off
: The ringer is
silenced for all alerts, incoming
calls, and incoming messages.
Alarm Only
: Your phone will only
ring when the set alarm sounds.
Alarm On
: Indicates that your
phone has a set alarm.
25
Vibrate Only
: Your phone vibrates
upon receiving a call.
Speakerphone
: Your phone
switches to speakerphone
instead of earpiece.
Calendar Appt
: Your phone
displays this icon when you have
a calendar appointment
scheduled.
Dialogue boxes
Dialogue boxes prompt for action, inform
you of status, or warn of situations such
as low memory and are listed below.
• Choice
• Reconfirm
-Example: “SAVE MESSAGE?”
-Example: “ERASE ALL
MESSAGES?”
• Performing
-Example: “SENDING...”
“CONNECTING...”
• Completed
-Example: “MESSAGE
SENT”
• Information
-Example: “NEW
MESSAGE”
• Error
• Warning
-Example: “SYSTEM ERROR!”
-Example: “BATTERY LOW,”
“MEMORY FULL!”
Understanding Your Phone 26
Section 3: Call Functions
This section describes how to make or
answer a call. It also includes the
features and functionality associated
with making or answering a call.
Making a Call
1.
From the home screen, enter the
phone number to call using the
numeric keypad and press .
Answering a Call
You can answer calls with either the flip
open or closed.
To answer a call when the flip is in the
closed position; open the flip. The call
will be automatically answered.
27
Note:
For calls to be automatically
answered when opening the flip,
the “
Flip Open
” option must be
checked. For more information, see
“Answer Options” on page 89.
To answer a call when the flip is already
in the open position; press or the
left soft key
Answer
to answer the
call.
POWER
Press or the right soft key
/
Ignore to send the call to voicemail.
Press the volume key, located on the left
side of the phone, to silence the ringer.
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