Samsung BG04 User Manual

Samsung Knack™
PORTABLE All Digital
MOBILE PHONE
User Manual
Please read this manual before operating your
phone, and keep it for future reference.
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Samsung Telecommunications America (STA), LLC
Headquarters: Customer Care Center: 1301 E. Lookout Drive 1000 Klein Rd. Richardson, TX 75082 Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357)
Internet Address: http://www.samsungusa.com
©
2008 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America, Inc. and its
related entities. Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsungwireless.com/support
Knack™_BG04_SE_073008_F10
GH68-18767A Printed in Korea. Licensed by Qualcomm Incorporated under one or more of the following patents: U.S. Patent No. 4, 901, 307; 5, 056, 109; 5, 099, 204; 5, 101, 501; 5, 103, 459; 5, 107, 225; 5, 109, 390. RSA® is a registered Trademark RSA Security, Inc. Knack™ is a trademark of Verizon Wireless.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Table of Contents
Section 1: Getting Started ............................4
Understanding this User Manual . . . . . . . . .4
Notes and Tips . . . . . . . . . . . . . . . . . . . . . .4
Using the Battery . . . . . . . . . . . . . . . . . . . .5
Turning Your Phone On and Off . . . . . . . . .11
Setting Up Voicemail* . . . . . . . . . . . . . . . .12
Section 2: Understanding Your Phone ......14
Features of Your Phone . . . . . . . . . . . . . . .14
Closed View of Your Phone . . . . . . . . . . . .14
Open View of Your Phone . . . . . . . . . . . . .17
Command Keys . . . . . . . . . . . . . . . . . . . . .19
Understanding the Display Screen . . . . . . .22
Section 3: Call Functions ...........................27
Making a Call . . . . . . . . . . . . . . . . . . . . . .27
Answering a Call . . . . . . . . . . . . . . . . . . . .27
Call In-Progress Options . . . . . . . . . . . . . .28
Recent Calls . . . . . . . . . . . . . . . . . . . . . . .29
1
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .34
Voice Commands . . . . . . . . . . . . . . . . . . .35
Section 4: Menu Navigation .....................44
Menu Navigation . . . . . . . . . . . . . . . . . . . . 44
Menu Outline . . . . . . . . . . . . . . . . . . . . . .46
Section 5: Entering Text ............................49
Changing the Text Mode . . . . . . . . . . . . . . 49
Entering Text Using Word Mode . . . . . . . .49
Entering Upper and Lower Case . . . . . . . . 50
Entering Numbers . . . . . . . . . . . . . . . . . . .51
Entering Symbols . . . . . . . . . . . . . . . . . . . 52
Section 6: Understanding Your Contacts .. 53
Opening Contacts Menu . . . . . . . . . . . . . . 53
Contacts Icons . . . . . . . . . . . . . . . . . . . . . 54
Adding a Contact . . . . . . . . . . . . . . . . . . . 54
Adding Pauses . . . . . . . . . . . . . . . . . . . . .59
Finding a Contacts Entry . . . . . . . . . . . . . .61
Editing an Existing Contacts Entry . . . . . . 61
Deleting a Contact Entry . . . . . . . . . . . . . 62
Speed Dialing . . . . . . . . . . . . . . . . . . . . . 62
Emergency Contacts . . . . . . . . . . . . . . . . 65
Making an Emergency Call . . . . . . . . . . . 67
Finding My Phone Number . . . . . . . . . . . 67
Section 7: Messaging ............................... 68
Types of Messages . . . . . . . . . . . . . . . . . 68
Creating and Sending Messages . . . . . . . 69
Message Folders . . . . . . . . . . . . . . . . . . . 73
Changing Message Settings . . . . . . . . . . 79
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . 80
Section 8: Changing Your Settings ........... 82
Sound Settings . . . . . . . . . . . . . . . . . . . . 82
Phone Settings . . . . . . . . . . . . . . . . . . . . 85
Phone Info . . . . . . . . . . . . . . . . . . . . . . . . 93
Section 9: Tools ......................................... 95
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . 95
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . 98
Calculator . . . . . . . . . . . . . . . . . . . . . . . .101
World Clock . . . . . . . . . . . . . . . . . . . . . .104
Stop Watch . . . . . . . . . . . . . . . . . . . . . . .105
Section 10: Health and
Safety Information ....................................106
Health and Safety Information . . . . . . . . .106
Samsung Mobile Products and Recycling 108
UL Certified Travel Adapter . . . . . . . . . . .108
Consumer Information on
Wireless Phones . . . . . . . . . . . . . . . . . . .108
Road Safety . . . . . . . . . . . . . . . . . . . . . .116
Responsible Listening . . . . . . . . . . . . . . .118
Operating Environment . . . . . . . . . . . . . .121
Using Your Phone Near Other
Electronic Devices . . . . . . . . . . . . . . . . . .121
FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices . . . . .122
Potentially Explosive Environments . . . . .124
Emergency Calls . . . . . . . . . . . . . . . . . . .125
2
FCC Notice and Cautions . . . . . . . . . . . . .126
Other Important Safety Information . . . . .126
Product Performance . . . . . . . . . . . . . . .127
Availability of Various
Features/Ring Tones . . . . . . . . . . . . . . . .128
Battery Standby and Talk Time . . . . . . . .128
Battery Precautions . . . . . . . . . . . . . . . . .129
Care and Maintenance . . . . . . . . . . . . . .130
Section 11: Warranty Information ...........132
Standard Limited Warranty . . . . . . . . . . .132
Index ..........................................................137
3

Section 1: Getting Started

Understanding this User Manual

The chapters of this manual generally follow the same order as the menus and sub-menus in your phone. A robust index for quick reference to most features is located at the end of this user manual.
Also included is important safety information that you should know before using your phone. Most of this information is near the back of the manual, beginning on page 106.

Notes and Tips

Throughout this manual are icons and text that are set apart from the rest. These are intended to point out important information, quick methods for activating features, to define terms, and more. The definitions for these methods are as follows:
• Notes
: Explain alternative options within
the current feature, menu, or sub-menu.
• Tips
: Provide quick or innovative methods for performing functions related to the subject at hand.
Getting Started 4
• Important
: Points out important information about the current feature that could affect performance, or even damage your phone.
This section allows you to start using your phone after activating your service, setting up your voicemail, contacting customer support, or getting an understanding of how this manual is put together.

Using the Battery

Note:
This phone comes packaged with a
partially charged rechargeable standard Li-ion battery and wall charger. You must fully charge the battery before using your phone for the first time. A fully discharged battery requires up to 4 hours of charge time.
Important!:
Although the phone can be used while the battery is charging, the battery must be fully charged before first use, otherwise you could damage the battery.
5

Battery Indicator

The battery indicator in the upper­right corner of the display indicates battery power level. Four bars indicate a full charge, while an empty icon indicates an almost empty battery. Two to three minutes before the battery becomes too low to operate, a blinking empty battery icon appears and a tone sounds. A “
BATTERY LOW
” notification will appear on the display. If you continue to operate the phone without charging, it shuts down.

Using A Non-Supported Battery

Samsung handsets do not support the use of a non-supported battery.
When using a non-supported battery you will hear a series of beeps and you will see a warning message that indicates “
NON-SUPPORTED BATTERY. SEE USER
MANUAL
” If you receive this warning,
battery charging has been disabled.
Samsung charging accessories (i.e. wall charger, and cigarette lighter adapter) will only charge a Samsung approved battery. To continue use of your handset press .
Note:
When using a non-supported battery the handset can only be used for the duration of the life of the battery and cannot be recharged.
Getting Started 6
Important!:
Using a non-supported battery may cause damage to your phone. Use a Samsung supported battery only.

Installing the Battery

1.
Press down, and slide the battery cover back and lift up to remove.
7
2.
Insert the top end of the battery into the phone housing using the directional arrow printed on the battery. The gold contacts at the battery end must align with contacts on the phone. Push bottom end of the battery down until it snaps into place.
3.
Slide the battery cover up until it snaps into place.

Removing the Battery

1.
Press down, and slide the battery cover back and lift up to remove.
2.
Lift the battery from the bottom end and remove.
3.
Slide the battery cover up until it snaps into place.
Getting Started 8

Charging the Battery

+
Wall Charger
Your phone is powered by a rechargeable standard Li-ion battery. Only use Samsung-approved charging devices and batteries. Samsung accessories are designed to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
Note:
The phone can be used while
charging but will charge faster when powered off.
9
The wall charger is a convenient, light­weight charger that rapidly charges your phone from any 120/ 220 VAC outlet.
1.
Pull the connector cover out and turn to expose the connector. Insert the wall charger adapter end, with the arrow up, into the connector at the bottom of the phone.
2.
Plug the wall charger into a standard AC wall outlet.
When the phone is completely charged (the battery icon becomes still), unplug the charger from the power outlet. Remove the adapter end from the connector and replace the connector cover.
Cradle Charger
1.
Insert the wall charger adapter end, with the arrow up, into the connector at the rear side of the cradle charger.
The cradle charger is a convenient charger that rapidly charges your phone from any 120/ 220 VAC outlet.
Note:
The cradle charger must be connected to a 120/220 VAC outlet to charge the phone.
2.
Plug the wall charger into a standard AC wall outlet.
Getting Started 10
3.
Insert the phone into the cradle charger until it seats at the bottom contacts.
11
4.
When the phone is completely charged (the battery icon becomes still), unplug the charger from the power outlet and remove the phone from the cradle charger.

Turning Your Phone On and Off

Turning Your Phone On

1.
Open the flip, then press and hold
POWER
/
until phone turns on.
Note:
As with any other radio-
transmitting device, do not touch the internal antenna as it affects call quality and may cause the phone to operate at a higher power level than is necessary. The internal antenna is located along
the bottom on the back side of your phone.
2.
Once the phone finds a signal, the time, day, and date appear in the display.
3.
You’re now ready to place and receive calls.
Note:
If the phone is outside the Verizon Wireless coverage area the roaming icon appears in the top of the display.

Turning Your Phone Off

POWER
Press for two or more seconds.
/
Your phone powers off.

Setting Up Voicemail*

Voicemail allows callers to leave voice messages.
Note:
Once your voicemail account has been set up, use the voicemail selection 1 (under the Messaging menu) to view details of voice messages in your voicemail box.
Voicemail Setup
1.
Press and hold or
from your phone or dial your wireless phone number from any touch-tone phone.
Getting Started 12
2.
When the recorded announcement begins, press to interrupt (if applicable). An easy-to-follow setup tutorial will begin. Follow the instructions to set up your new password and record a greeting.
Note:
*Airtime and long distance charges
apply. IN Calling minutes do not apply to Voicemail setup or retrievals.

Listening to Voicemail

1.
Press and hold or press
.
13
2.
You are then prompted to enter your password followed by key. Follow recorded prompts to listen to messages, change administrative options, etc.

Section 2: Understanding Your Phone

This section outlines key features of your phone as well as screens and icons that display when the phone is in use.

Features of Your Phone

Digital (CDMA, PCS) 1x Technology
Global Positioning (GPS) Technology
Personal Organizer (Calculator, Calendar, Alarm Clock, Stop Watch and World Clock)
TXT Messaging
Advanced Speech Recognition
Dedicated Hot Keys: 911, In Case of Emergency, Speakerphone, Voice Commands and Voicemail.

Closed View of Your Phone

1
2
+
3
-
4
Understanding Your Phone 14
5
6
7
8

Features (Closed view)

1. Speaker
: (located at back of phone). Ringtones and sounds are played through the speaker.
2. Hand Strap Holder
: Allows you to attach a hand strap for carrying the phone. (Hand strap not included.)
3. Volume Key
: Allows you to adjust the master volume or adjust the voice volume during a call. To mute the ringer during an incoming call, press the volume key up or down. Also press and hold the key, to activate Sound Off mode/Normal mode.
15
4. External LCD
: External LCD shows signal strength, battery strength and time. It also displays incoming calls or messages.
5. Headset Jack
: Allows you to plug in an optional headset for safe, convenient conversations.
6. Voicemail Key
: Press and hold to call Voicemail. When flip is closed, press and hold to activate backlight. When flip is closed and backlight is on, press and hold to call Voicemail (headset must be connected).
7. Voice Commands Key
: Press and hold to activate Voice Commands. When flip is closed, press and hold to activate backlight. When flip is closed and backlight is on, press and hold to activate Voice Commands (headset must be connected).
8. Power/Accessory Connector
Connect charging accessories.
:
Understanding Your Phone 16

Open View of Your Phone

Features

17
8
1. Internal LCD
information needed to operate your
: Displays all the
phone.
2. 911 Key
1
9
2 3 4
5
6
7
10
11
12 13 14
7
15
call 911.
3. Left Soft Key
navigate through menus and applications by selecting the choice indicated on the lower left area of the display screen.
4. ICE (In Case of Emergency) Key
Press to open the emergency contacts menu screen.
: Press this key to quickly
: This key is used to
:
5. Send Key
: Allows you to place or receive a call. From the home screen, press the key once to access the recent call log.
6. Alphanumeric Keypad
: Use these keys to enter numbers, letters and characters.
7. Special Function Keys:
Enter special characters. Perform various functions.
8. Earpiece
: The earpiece allows you
to hear the other caller.
9. Navigation Key
: This key allow you to scroll through the phone menu options.
10. OK Key
: Pressing when navigating through a menu accepts the highlighted choice in a menu, or performs an action in an application.
11. Right Soft Key
: This key is used to navigate through menus and applications by selecting the choice indicated on the lower right area of the display screen.
12. Speakerphone Key
: Press to turn the
speakerphone On/Off.
Understanding Your Phone 18
13. End/Power Key
: Ends a call. Press and hold the END key, to power On or Off. When you receive an incoming call, press to send the call directly to voicemail.
14. Clear Key
: Deletes characters from the display when you are in text entry mode. Press to return to the previous menu or screen when navigating features.
15. Microphone
: The Microphone allows the other caller to hear you clearly when you are speaking to them

Command Keys

Functions for the soft keys are defined by what appears above each in the
19
display. There are two soft keys, the left soft key and the right soft key .

Left Soft Key

Some functions of the left soft key are as follows.
Press the
Menu
(left) soft key to open
the list of menus.
In other menus, some of the left soft key
functions are:
In the Messaging menu, some of the left
soft key functions are:
View, Set, Save
Edit, Next
and
Select
and
Send

Right Soft Key

Some functions of the right soft key are as follows.
.
.
Press the
Contacts
(right) soft key to
open your Contacts list.
When the right soft key function is
press the
Options
(right) soft key to
Options
view more options for the current menu.

Clear Key

The
CLEAR
key is used to erase or clear numbers, text, or symbols from the display. You can also use to return to a previous menu or to return to the home screen from any menu.
If you enter an incorrect character, briefly press to backspace (and delete) the character.
To erase the previous word in a sentence, press and hold .
To back up one menu level, briefly press
.
,
Press and hold to return to the home
screen.

End Key

POWER
The
End
key is used to end a call, to
/
turn your phone on/off, to return to the home screen from any menu or cancel the last input.
Press and hold the
End
key to turn
your phone on or off.
POWER
POWER
/
/
Press to disconnect a call.
Press to return to the home screen
from any menu, or to cancel the last input.
POWER
Press to send an incoming call
/
directly to Voicemail.
Understanding Your Phone 20
POWER
/

Send Key

SP
K
SP
K
The
Send
key is used to answer calls, dial calls, and to recall the last number(s) dialed, received, or missed.
Press to answer calls.
Enter a number and press to make a
call.
Press from the home screen to display a list of all calls to and from your phone.
Press twice from the home screen to call the most recently dialed, received, or missed number.
Press to pick up a waiting call. Press
again to switch back to the other call.
21

Navigation Key

Use the Navigation key (up, down, left, right) to browse menus, sub-menus and lists. Each key also acts as a shortcut to launch applications.

Speakerphone Key

With the flip open, press and hold the
Speakerphone
SP
key (located under the right soft key) to switch from using the earpiece to the speakerphone before or during a call. Use the volume keys (located on the left side of your phone) to adjust the volume.
Press the
Speakerphone
SP
key to enable and disable the speakerphone option.
SP
K
After answering a call, press the
Speakerphone
After the call has ended the speakerphone
SP
key .
function turns off automatically.

911 Key

The
911
key is used to make an
emergency call to 911.
Press
.
The prompt “ displays, press the left soft key the right soft key No, to cancel.
ICE Key
The
ICE
Emergency
I
key opens the
menu screen displaying your
list of emergency contacts.
CALL 911?
Yes
In Case of

Understanding the Display Screen

The top line of your phone’s display contain icons that indicate
Verizon Wireless
032-123-4567
12:00
Wed, Jul 30
PM
network status,
or
battery power, signal strength, connection type
Menu
Contacts
and more. The mid-level icons display missed calls, new messages and voicemail icons. The bottom area of the home screen shows icons that indicate feature and function status.
Understanding Your Phone 22
The following list contains icons that may appear in your display.

Top Display icons

Signal strength
: Appears when your phone is on and indicates the current signal strength. More bars indicate a stronger signal.
Roaming
: Your phone is outside your home area. While roaming, another wireless provider may be handling your call. The service rate for the call may be higher than those made from within your home area. Please refer to Verizon Wireless for roaming rates.
23
No service
: Your phone cannot find a signal because you’re outside a service area. You cannot make or receive calls. Wait for a signal or move to an open area to find a signal. This indicator always appears when you first turn on your phone and disappears once service is located.
Voice Call
: Indicates a call in
progress.
E911
: Indicates Global Positioning Service (GPS) for 911 is set to On for emergency calls only.
Battery Level
: More bars indicate a greater charge. When the battery is low, an empty battery icon flashes and the phone sounds an alert, which indicates your phone is about to shut down.
TTY
: Indicates that TTY is
enabled.

Mid-Level Display Icons

Missed Calls
: Your phone displays this icon when calls are missed.
New Msgs
: You’ve received a new text, page or web alert message. You’re also notified of a new message by animations and sound.
Voicemail
: You’ve received a voicemail message. You have one or more unread voicemail messages in your voicemail box. (Only applicable on the Verizon Wireless Network.)
Understanding Your Phone 24

Bottom Display Icons

All Sounds Off
: The ringer is silenced for all alerts, incoming calls, and incoming messages.
Alarm Only
: Your phone will only
ring when the set alarm sounds.
Alarm On
: Indicates that your
phone has a set alarm.
25
Vibrate Only
: Your phone vibrates
upon receiving a call.
Speakerphone
: Your phone switches to speakerphone instead of earpiece.
Calendar Appt
: Your phone displays this icon when you have a calendar appointment scheduled.

Dialogue boxes

Dialogue boxes prompt for action, inform you of status, or warn of situations such as low memory and are listed below.
• Choice
• Reconfirm
-Example: “SAVE MESSAGE?”
-Example: “ERASE ALL
MESSAGES?”
• Performing
-Example: “SENDING...”
“CONNECTING...”
• Completed
-Example: “MESSAGE
SENT”
• Information
-Example: “NEW
MESSAGE”
• Error
• Warning
-Example: “SYSTEM ERROR!”
-Example: “BATTERY LOW,”
“MEMORY FULL!”
Understanding Your Phone 26

Section 3: Call Functions

This section describes how to make or answer a call. It also includes the features and functionality associated with making or answering a call.

Making a Call

1.
From the home screen, enter the phone number to call using the numeric keypad and press .

Answering a Call

You can answer calls with either the flip open or closed.
To answer a call when the flip is in the closed position; open the flip. The call will be automatically answered.
27
Note:
For calls to be automatically
answered when opening the flip, the “
Flip Open
” option must be checked. For more information, see “Answer Options” on page 89.
To answer a call when the flip is already in the open position; press or the left soft key
Answer
to answer the
call.
POWER
Press or the right soft key
/
Ignore to send the call to voicemail.
Press the volume key, located on the left side of the phone, to silence the ringer.
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